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Burroughs jobs in Elmhurst, IL - 24 jobs

  • Sr. Technical Support Representative

    Burroughs 4.9company rating

    Burroughs job in Elmhurst, IL

    Under the direction of the Technical Training Manager, you will provide technical support with troubleshooting, diagnosing, and resolving issues that arise with Burroughs serviced equipment. Provide support to Field Service Technicians seeking assistance with servicing customer equipment, as well as assistance with part number identification and ordering. Provide software support and patch management for specific customers' fleet of Automated Teller Machines (ATM) Essential Functions/Key Responsibilities: • Answer inbound calls from Field Service Technicians requesting assistance on repair issues. • Assist Technicians with testing, troubleshooting, analyzing, isolating and identifying root causes. • Assist Technicians with identifying part numbers, part availability and part ordering. • Respond to support emails from Field Service Technicians and various other departments within the Burroughs organization. • Document call information in appropriate databases. • Relay essential information to co-workers and other departments as warranted. • Provide a higher level of support for difficult issues that are unable to be addressed by Technical Service Rep 1/ Service Rep 2 • Take ownership of service calls that have been open for an extended period of time or have required the use of a large number of parts. • Review call histories and make repair suggestions for sites with chronic faults. • Review service calls in the PartOrder status for viability of parts needed, alternate part numbers, part availability and part ordering. • Monitor the workflow into the Level 2 support group. • Lead and mentor the Level 2 support group. • Review metrics to determine process improvements. • Communicate new processes and procedures to the support group. • Identify training needs for new equipment and new team members. • Ability to learn new technologies and adapt quickly to changing demands • Utilize technical writing skills to build related training and support material Physical Requirements and Working Conditions: • Duties require the use of typical office equipment such as a computer and virtual phone system • Duties require the use of lab equipment such as ATMs, Smart Safes, Cash Recyclers and others • Some travel for training purposes may be required. • Overtime may be required. • May be required to sit /stand for extended periods of time while solving complex problems • Work desk location is part of collaborative space with other support representatives Knowledge, Skills and Abilities: Behavioral Requirements: • Patience • Strong attention to detail • Excellent verbal and written communication skills • Punctuality • Ability to work independently • Work well with others • Ability to explain complex technical terminology to non-technical persons • Ability to accurately summarize resolutions to complex service issues Technical Requirements • Knowledge of Windows operating systems as it applies to Automated Teller Machines • In depth understanding of the 66XX series of NCR Self Serv ATMs • Extensive knowledge of service and repair of devices associated with the banking industry including Automated Teller Machines (ATMs) • Strong proficiency in the use of Microsoft Office Suite (Excel, Outlook, PowerPoint and Word) • Proficient in software/hardware knowledge of NCR/Diebold /Hyosung ATMs • Experience with analysis and problem solving via phone support or augmented reality • Ability to read and understand technical documentation. • Knowledge of PC components and repair • Experience with repair and maintenance of electrical and mechanical hardware • Proficiency in the use of a Digital Multimeter • Demonstrated experience creating/editing written technical or non-technical documentation Education and Experience: • At least 5-10 years' experience in the service, software and technical support/repair of the NCR 66XX series of Self Serv ATMs • Technical training school graduate. • High school diploma, GED or equivalent education (associate's degree preferred) Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
    $35k-45k yearly est. Auto-Apply 60d+ ago
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  • Call Management Associate

    Burroughs 4.9company rating

    Burroughs job in Elmhurst, IL

    Description Job Summary: Provide real-time management of maintenance and project service calls to ensure that Burroughs technicians are as efficient as possible, and that customer SLAs are met to the greatest extent possible with existing Field Service staffing. The objective of this role is to ensure customer satisfaction and Field efficiency, and at the same time eliminate the day-to-day call management workload from the District Manager. Essential Functions/Key Responsibilities: Monitor service and project calls for assigned region, reassign calls based on SLA requirements, technician availability, and technician location. Demonstrate understanding of assigned territory such that reassignment of calls can be effectively handled based on technician's current location. Answer customer escalations for assigned region, coordinating with Service Technicians and District Managers. Alert District Manager of at-risk SLAs and service issues that cannot be resolved. Document service call actions in Burroughs Service Center system. Work with the District Managers in assigned region to understand technician and overall region objectives and desired targets/results for technician efficiency and customer satisfaction. Perform call management functions to contribute to these overall objectives and targets. Knowledge, Skills and Abilities: Knowledge of assigned territory to and technicians to enable optimal call management. Knowledge of Burroughs' systems and procedures for handling and documenting calls. Customer Service. Listening, patience, and strong communication (oral/written). Ability to work independently. Ability to exercise sound judgement and make good decisions. Team centered / work well with co-workers to resolve issues and problems. Analysis and problem solving. Punctual and reliable. Multi-tasking. Work well in fast-paced ever-changing environment. Attention to detail. Initiative. Physical Requirements and Working Conditions: This is largely a sedentary role, requiring use of typical office equipment such as computer, laptop, and cell phone. Office position. Education and Experience: High school diploma or GED. Prior customer service or equivalent problem-solving experience required. Effective use of Microsoft applications including Windows, Outlook, Excel, and Word. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice depending on company/client requirements. For this position our hourly wage range is $18.00 to $24.00 depending on relevant experience.
    $18-24 hourly Auto-Apply 60d+ ago
  • Field Service Technician

    Computech Corporation 4.3company rating

    Chicago, IL job

    Duration: 6 Months with possible extensions Additional Job Description : Position responsible for providing installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction Perform Tier II work on products and services of medium-high complexity; Tier II products include large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader/sorters and networking issues on imaging systems, medium/high complexity networking/communications equipment, network and systems management/protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X.25) Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support Provide installation, maintenance and repairs on ATM (second line maintenance) and/or POS (Point of Sale) equipment and other electromechanical equipment at various locations within an assigned territory/region Provide continuity of customer operations and high levels of customer satisfaction; Manage customer incidents as assigned; Build working relationships with customers and develop informal communication channels with customer account at the local level Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately; May provide support to Associate Customer Engineer and/or Service; Representative/Service Technician Tech when necessary Understand and perform the various customer Service Level Agreement (SLA) requirements and elevate or escalate issues when appropriate, and/or according to established procedures Represent NCR in a manner that reflects positively on the image and reputation of the company Verify that the site environment meets the requirements prior to installation or rollout; Install customer systems according to the installation plan, certify that the installation or setup of the product meets the customer'''''''''''''''''''''''''''s requirements Analyze and correct all technical problems on equipment within assigned customer accounts; Perform periodic preventive maintenance routines on products and installs modifications to equipment; Perform overhauls and maintenance repair as a matter of routine; May also perform required modular swaps and unit replacements or perform preventative maintenance services Respond to a customer call, which will include problem identification, escalation and resolution of operating system software problems; Responsible to keep customer informed during the problem resolution process; Perform service verification and customer satisfaction surveys relating to the situation Responsible for network fault management, assists in the performance management on traffic, configuration management, security management, software management, accounting management and remote system management Responsible for the prompt completion and accuracy of all administrative functions, including assisting in producing, installing modifications and/or upgrades, updating the customer on activities and updating any needed databases May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports; Conducts work at customer site(s), local NCR offices, or in a virtual environment May require prolonged travel, “Road Warrior” status with up to 60% travel. Carrying and lifting tool kit/parts of varying weights (1- 50 lbs.); May require bending/squatting, walking/standing /sitting for prolonged periods; Exposure to enclosed spaces, dust, drafts, and damp areas Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities. Qualifications Qualifications Associate's Degree preferred 3+ years of related experience. Basic Qualifications: High School Diploma or equivalent 1-3 years of related experience A+ Certification Personal computer skills (Microsoft Operating Systems and Associated Office Suite Components), tools, and basic electronic skills; Specific hardware and operating system knowledge on assigned products Systems Architecture (e.g., Client/server architecture, Web based systems) Ability to work a flexible schedule including nights, weekends, overtime, flex shifts and on-call Database management systems (e.g., SQL interfaces, remote data) Network and systems management systems/protocols (e.g., Ethernet, SNA, WAN) Additional Information Must have exp in field, installation, maintainence, repairs, pc's, desktop, computers, laptops and printers.
    $57k-84k yearly est. 60d+ ago
  • Intern, Technical Sales & Consulting (USA)

    Rockwell Automation, Inc. 4.4company rating

    Chicago, IL job

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Rockwell Automation's Technical Sales and Consulting Internship Program is a 12-week paid internship where you will develop your sales, technical, and professional skillsets. You will work with manufacturing customers to help them improve their productivity using Rockwell Automation solutions. You will receive in-person, online, and on-the-job training. There are three tracks available: Business Development Representative, Account Manager, and Technology Consultant. Sales interns are placed in one of our field sales offices across the United States. Your Responsibilities: * Business Development Representatives develop and qualify new sales opportunities. You'll work with Sales, Customer Success, and Marketing teams to develop targeted strategies and messaging to find opportunities for new business and expansion accounts. You will work with customers by phone and digital methods, including email and online remote meetings. * Account Managers develop and implement sales strategies and plans to meet sales goals and grow market share. You will work with customers in a face-to-face setting. * Technology Consultants are technical resources for Rockwell Automation technology and products within their area(s). You will communicate benefits of our portfolio to customers. You will work with customers in a mix of face-to-face and online remote meetings. Possible Locations: Appleton, WI; Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Houston, TX; Indianapolis, IN; Kansas City, KS; Los Angeles, CA; Louisville, KY; Milwaukee, WI; Minneapolis, MN; Nashville, TN; Omaha, NE; Philadelphia, PA; Pittsburgh, PA; Portland, OR; Raleigh, NC; Richmond, VA; San Francisco, CA; Seattle, WA; St. Louis, MO; Tampa, FL The Essentials - You Will Have: * Must be pursuing a bachelor's or advanced degree from an accredited college or university * Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: * Minimum 3.0 cumulative GPA on a 4.0 scale * Pursuing a bachelor's or advanced degree in electrical, industrial, mechanical, mechatronics, software or chemical engineering; computer science, industrial distribution, supply chain, business, technical majors or similar * Have a valid US drivers license and personal vehicle to use for the duration of the internship (Account Manager and Technical Consultant tracks only; Business Development Representative track does NOT require a vehicle) * Previous intern experience with Rockwell Automation, our Partner Network, or our customers * Experience with technical skills relevant to the manufacturing industry * Expected graduation date is December 2026 or beyond * Must be enrolled full-time at least one semester following the conclusion of the internship What We Offer: * Health Insurance including Medical, Dental and Vision * 401k * Paid Time off * Parental and Caregiver Leave * Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. * To learn more about our benefits package, please visit ******************** At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-CS1 #LI-DNI #LI-hybrid For this role, the Base Salary Compensation is from $20 - $32/hour. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
    $20-32 hourly Auto-Apply 1d ago
  • Lab Technicain

    Computech Corporation 4.3company rating

    Barrington, IL job

    Responsible for general support activities in a testing laboratory, including ordering of chemicals and supplies, sample receipt, small equipment maintenance and calibration (balance weight checks, spectrophotometer checks) and various administrative support duties. Will assist in routine “sweeps” of the lab to ensure compliance with safety regulations. 2- 6 years of experience. Additional Information Note: Should have Bachelors Degree Should have experience in companies not in university or colleges.
    $33k-41k yearly est. 60d+ ago
  • Associate Delivery Consultant

    Rockwell Automation 4.4company rating

    Chicago, IL job

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Our Plex team is looking to add an Associate Delivery Consultant to support domestic and international customers. As a manufacturing expert, your mission is to ensure customers successfully implement the Plex Smart Manufacturing Platform and develop the customer team into self-sufficient Plex experts. You will use your experience in ERP, MES, Materials Management, Supply Chain, Accounting or Quality to provide consulting leadership to customers within the manufacturing industry. You will report to the Manager, Professional Service - Plex. For the right candidate, this position could be worked remotely from any location in the United States. Your Responsibilities: Provide multi-faceted services for customers including: new implementation; solution optimization design and implementation; packaged services; product and services expansion projects Engage in customer kick-off meetings: review project expectations, deliverables, and training timelines Build formal and informal relationships with customers and internal team members Monitor and deliver to a mutually agreed project plan and implementation timeline Gather and create accurate requirements for software configuration designed to meet the true business needs of the customer Gather information, research and manage customer support requests from creation to completion Communicate appropriate options for resolution and status in a timely manner Collaborate with Support Services to resolve customer support requests Manage timelines and deliverables with internal departments and customers Conduct workshops Implement and test software configurations Travel to customer sites as required Provide on-site support at go-live events Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System The Essentials - You Will Have: Bachelor's Degree Ability to travel up to 75% of the time Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: 2+ years of consulting experience in manufacturing. 2+ years of SQL experience. Prior software implementation experience in a manufacturing environment. Experience testing and validating software configurations both internally and with clients. Experience configuring software to meet customer requirements. "This position is part of a job family. Experience will be the determining factor for position level and compensation". #LifeAtROK #LI-JG1 #LI-Remote What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. To learn more about our benefits package, please visit at ******************** We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************.
    $73k-89k yearly est. Auto-Apply 28d ago
  • New Capacity Partner Activation Manager- DATA CENTER

    Rockwell Automation, Inc. 4.4company rating

    Chicago, IL job

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! As the New Capactiy Partner Activation Manager, you will perform outbound sales to data center companies and their ecosystem to build relationships amongst a new client base for Rockwell. You will discuss the value proposition of using Rockwell technology in Data Centers then introduce a partner to take the order. These partners will be system integrators who are aligned with Rockwell's data center strategy and deliver our solutions into the industry. The New Capacity Partner Activation Manager is responsible for understanding and managing expectations of internal and external stakeholders to achieve project success and strengthen Rockwell's partnership with the End User and the supplier ecosystem that includes EPC, OEM's, SI's, and RA distributors. They will demonstrate knowledge of terminology in the target industry, have measurable selling skills, and have a working knowledge of Rockwell Automation's offering and partner ecosystem to help drive adoption of Rockwell Automation's products, services, and solutions. You will report to the Director, Global New Capacity and have a hybrid schedule working in Milwaukee, WI, Chicago, IL, or Dallas, TX. Your Responsibilities: * Cold outreach to potential clients and their ecosystem * Quickly build a relationship with the potential clients virtually * Build trust with Rockwell partners to introduce into these pursuits * Keep partners updated of outreach activities * Understand and map industry partners * Monitor and track data center funding announcements * Map pursuit ecosystem * Establish collaboration tool and cadence * Deploy enablement to partners * Curate executive readouts The Essentials - You Will Have: * Bachelor's degree in a relevant field. * Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: * 8+ years of related experience with strong industry and application knowledge. * Understanding of the Rockwell Automation organization from distribution and sales to the product and services businesses * Proven commercial awareness and understanding about interfacing with End-user, system integrator, and OEM customers. * The ability to travel up to 30%. * Experience selling a technical portfolio with an ecosystem including distributors/reps and delivery parties. What We Offer: * Health Insurance including Medical, Dental and Vision * 401k * Paid Time off * Parental and Caregiver Leave * Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. * To learn more about our benefits package, please visit at ******************** At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. This position is part of a job family. Experience will be the determining factor for position level and compensation. ((Include if considering additional job levels)) #LI-Hybrid #LI-JG1 For this role, the Base Salary Compensation is from $124,080 - $186,120 and an annual target bonus of 8% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
    $124.1k-186.1k yearly Auto-Apply 60d+ ago
  • Business Systems Analyst- SAP Commerce Cloud (Hybris)

    Rockwell Automation, Inc. 4.4company rating

    Chicago, IL job

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! We are looking for a senior-level Business Systems Analyst with a background in technology, or a related field. In this role, you will communicate with team members and business partners on a regular basis. The Business Analyst SAP Commerce will analyze our requirements and design solutions to meet those requirements. You will also be responsible for testing, implementing, and maintaining software applications to improve business processes. You will report to the Commercial Operations Technical Leader. Your Responsibilities: * You will work with multiple business partners, developers, project managers and end users. * You will analyze our requirements and design solutions to meet those requirements. * You will also be responsible for testing, implementing, and maintaining software applications to improve business processes. * You will build an understanding of relevant business processes and their integration with other systems in use at Rockwell (Including SAP-ECC, SAP-Commerce Cloud, Salesforce, and more) The Essentials - You Will Have: * Bachelor's Degree or equivalent Years of Relevant Work Experience The Preferred - You Might Also Have: * Typically requires a minimum of 8 years of related experience. * 5 years of experience with an API-based eCommerce business process * 3 years of experience as an SAP eCommerce Business Analyst in a similar industry. This hands-on experience helps build a understanding of relevant business processes and their integration with SAP systems. * In-depth knowledge of the latest advancements in SAP Commerce Cloud application is crucial. Staying up-to-date with SAP technologies ensures analysis. * You will have to translate our requirements into well written user stories with understood acceptance criteria, fortified with use of Given, When, Then (Gherkin) technique. * Multiple years of experience in a headless commerce atmosphere What We Offer: * Health Insurance including Medical, Dental and Vision * 401k * Paid Time off * Parental and Caregiver Leave * Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. * To learn more about our benefits package, please visit at ******************** What We Offer in Canada: * Health Insurance including Medical and Dental * Health Care Spending Account (HCSA - dependent on the plan chosen) * Employee Assistance Program (EAP) * Retirement plans * Paid Time off * Volunteering Time off * Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP) * Employer Paid DC Pension * Maternity and Parental Leave Top-Up * Fitness Reimbursement Program * Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-PD1 #lifeatrok We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
    $74k-94k yearly est. Auto-Apply 60d+ ago
  • Pricing Analyst

    Burroughs 4.9company rating

    Burroughs job in Elmhurst, IL

    Description Turn Data into Strategy. Shape the Future of Technical Services. Does the idea of shaping next-generation technical service offerings excite you? Are you passionate about self-service solutions and skilled in financial and strategic analysis? Burroughs is looking for a Pricing Analyst to transform hardware and services into competitive offers that delight customers, drive growth, and meet company objectives. Burroughs is a leader in cash management technology with over 138 years of experience serving financial and retail markets. Our nationwide field service organization, combined with remote managed services, call center support, logistics services and project management, creates a unique end-to-end ecosystem. We would love to hear how you can make our great team even better! Job Summary: The On-site Pricing Analyst provides quotations, financial analyses and responses to customer-facing opportunities. The analyst will manage incoming opportunities, working with Sales to provide data required for accurate quotation and produce P&Ls for senior management approval. The analyst will coordinate with the Sales Operations Manager to provide pricing inputs for RFP, RFI and other customer requests and administer contract workflows and approvals with organized storage in the document repository. Essential Functions/Key Responsibilities: Lead the Bid Desk: Collaborate with Sales and Project Management to assess opportunities and deliver accurate quotations. Manage Pre-Sales Workflow: Track opportunities, create project P&Ls, and secure approvals before submission. Develop Pricing Structures: Design cost models for new solutions and service offerings, including logistics, warehousing, customer service, and technical support. Drive Collaboration: Host meetings with Sales, Senior Management, and customers to define opportunities and present bids. Support Sales: Assist with statements of work and ensure timely, accurate responses. Analyze & Improve: Conduct performance reviews, deliver reports, and identify trends for continuous improvement. Communicate Progress: Keep stakeholders informed on pricing initiatives. Act as SME: Provide market, product, and service expertise across functional teams. Knowledge, Skills and Abilities: Technical Skills: Advanced Excel (pivot tables, macros) Strong Microsoft Suite proficiency (Teams, Project, PowerPoint, Visio) Familiarity with CRM tools (HubSpot preferred) Financial Expertise: Cost modeling experience (field service industry preferred) Strong financial math skills Soft Skills: Excellent communication and presentation abilities Highly organized, proactive, and adaptable Ability to thrive in a fast-paced, evolving environment Education & Experience Bachelor's degree in finance, Marketing, Information Technology or equivalent experience Experience with cash management solutions (smart safes, recyclers, ATMs), kiosks, or other self-service solutions preferred Background in developing complex cost models and working with contracts, statements of work, and sales orders
    $50k-67k yearly est. Auto-Apply 48d ago
  • Global Program Manager - Life Sciences

    Rockwell Automation, Inc. 4.4company rating

    Chicago, IL job

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description As a Global Program Manager, you will be responsible for the development and execution of business strategies to maximize the success of large programs that drive Rockwell Connected Enterprise through Lifecycle solutions and services. Your scope will be global in nature and have a focus on our Life Science business segment. You will be Responsible for coordinating teams and groups that across the teams to deliver Rockwell Automation full lifecycle solutions and leading a strategy for a team that can meet customer needs that may include any portion of Rockwell Automation's technology, solutions, and services offerings. You will interface with the account management team for assigned customers to execute coordinated sales and delivery strategies. The program manager manages the Key Performance Indicators of their assigned portfolio. The will includes sales, revenue, margin, customer satisfaction, safety and others as dictated by the client and program. You will report to the Manager, Global Programs and work either in a remote environment or a hybrid environment from one of our Rockwell Automation offices. Your Responsibilities: * Work with regional teams on launch and deployment activities: * Resource identification and planning * Site readiness preparation * Support for regional training and onboarding * Create and maintain a global program execution plan (regional-specific plans/variants may exist) * Communicate status of programs regularly to identified internal and external stakeholders. This will include compiling data to compare program performance to agreed internal and/or customer metrics. * Collaborate with business units to ensure appropriate resources are assigned to meet program commercial and delivery goals. * Develop and maintain global governance and oversight for execution across the regional delivery teams * Develop and manage Indicators for assigned programs * Align delivery tools & processes across regions * Identify and escalate program level risks and opportunities and share across the regions * Align program requirements across all regions - resource requirements (including support functions), new deliverables required by the region * Analyze and understand the data, across regions and identify trends/issues, etc. * Make recommendations to internal and external stakeholders based upon data analysis * Drive continuous improvement * Support alignment and communication on delivery of additional LCS services that supplement the existing program * Promote a culture of safety and ethical conduct within program teams. * Promote a culture of inclusion within program teams The Essentials - You Will Have: * Bachelor's Degree in Relevant Field * Legal authorization to work in the United States is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening * Ability to travel up to 25%. The Preferred - You May Also Have: * Bachelor's degree in engineering. * 8+ years of Program Management experience. * 5+ years of MES (Manufacturing Execution Systems) experience. * Prior experience supporting the Life Sciences industry. * Experience using and applying Automation products in solutions business or in an industrial plant. * Knowledge of project management software (specifically MS Project, Smartsheet); IFS, SAP, and SharePoint. * PMP Certification. What We Offer: * Health Insurance including Medical, Dental and Vision * 401k * Paid Time off * Parental and Caregiver Leave * Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life. * To learn more about our benefits package, please visit at ******************** This position is part of a job family. Experience will be the determining factor for position level and compensation We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. For this role, the Base Salary Compensation is from $124,080 - $186,120 with an annual target bonus of 8% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience #LI-Hybrid #LI-JG1 We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
    $124.1k-186.1k yearly Auto-Apply 59d ago
  • Lab Technician

    Computech Corporation 4.3company rating

    Barrington, IL job

    Responsible for general support activities in a testing laboratory, including ordering of chemicals and supplies, sample receipt, small equipment maintenance and calibration (balance weight checks, spectrophotometer checks) and various administrative support duties. Will assist in routine “sweeps” of the lab to ensure compliance with safety regulations. 2 - 4 years of experience. Perform general lab testing, especially for physical testing measurements including but not limited to sample preparation, texture analysis, thermal analysis, rheological analysis, and particle size measurement. Required Job Skills & Years of Experience for Each: 1. Degree in Science fields, Chemistry related fields preferred 2. Some experiences working in the lab for general analytical instruments 3. Proficient in computer software such as Microsoft Excel, Word, etc. Start Time: 12:00 AM Hours: 8:00am to 5:00pm Additional Information Note: Should have Bachelors Degree Should have experience in Industries not in university or colleges.
    $39k-52k yearly est. 55m ago
  • DAS Engineer

    Computech 4.3company rating

    Evanston, IL job

    Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies. Position: DAS Engineer Location: Anywhere in the US Duration: Temp-to-Permanent Work location: The candidates will fly from their home market to wherever the project is located. They'll complete their work and then fly back home. Job description: DAS Commissioning Engineer Required Skills: Commissioning Engineer: Engineer that has experience with DAS commissioning. Looking for commissioning certifications for equipment vendors like, Commscope, Solid, MobileAccess , Conrning , etc. The person would need to live near a major airport and be able to travel throughout the U.S. The job pays a daily rate with daily per diem as well. Airfare, rental cars and tolls would be paid for by the customer in addition to the per diem. Temp-to-permanen Additional Information All your information will be kept confidential according to EEO guidelines.
    $69k-90k yearly est. 57m ago
  • Application Consultant

    Rockwell Automation, Inc. 4.4company rating

    Chicago, IL job

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! The Application Consultant is a customer-facing role where you will support sellers in in engaging engineering, operations, and procurement and up to influence them to value Rockwell Automation as a delivery partner. You will drive growth at target customers for the solutions business and be deeply involved during the negotiation phase of a project. You will report to the Application Consulting Manager. Your Responsibilities: * Lead scope definition, articulate differentiators and values versus competition for designated product, service or solution * Lead other Application Consultants in the process capability or who specialize in drive systems * Work with Sales, Consultants and Specialists to assess and respond to IT/OT, engineering, consulting, project and support services opportunities * Forecast the process, hold opportunity cadence reviews with distributor partners and manage their funnel * Manage the process from Bid Request, Information gathering, Scope definition, Solution design and costing, and Approvals * Collaborate with Sales, Solution Consultants, Sales Specialists, Engineering, Services, and your peer proposal teams regional/global The Essentials - You Will Have: * Bachelor's degree in a a relevant field. * Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. * The ability to travel 25% of the time. * A valid drivers license. The Preferred - You Might Also Have: * 8+ years pre-sales, direct sales or consulting experience as an estimator, proposal engineer or other contract, project or application engineering focused position * 25% travel to customers within assigned geography required * Demonstrated understanding of larger Rockwell Automation application value including knowledge in Automation products including PLC, Standard Drives, Software, Networks and ideally good knowledge of third party products What We Offer: * Health Insurance including Medical, Dental and Vision * 401k * Paid Time off * Parental and Caregiver Leave * Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. * To learn more about our benefits package, please visit at ******************** We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-DM1 This position is part of a job family. Experience will be the determining factor. For this role, the Base Salary Compensation is from 128,400.00 - 192,600.00 USD Annual, with an annual target bonus of 8% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at *****************. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
    $74k-91k yearly est. Auto-Apply 55d ago
  • Service Technician 2

    Burroughs 4.9company rating

    Burroughs job in Saint Charles, IL

    NA
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • DAS Project Manager

    Computech 4.3company rating

    Evanston, IL job

    Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies. : Position: DAS Project Manager Location: Central Region, USA Duration: Long Term Contract Or Full-Time Job Description: Required Skills: Looking for a Technical Field Lead / Project Manager. Someone that knows AT&It's ASG group. Hands on DAS construction, commissioning, troubleshooting experience . The job requires travel. Most venues tend to be in thecentral region so the ideal person would need to be able to travel from Minnesota to Illinois to Texas. The cost site location is likely in Minnesota. Ideally need someone with DAS construction and project management, AT&T 5-step and any DAS Certifications - corning, commscope, etc. Need to be immediately available and willing to travel 100% within the region. Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-107k yearly est. 60d+ ago
  • System Automation Engineer

    Computer Futures 4.0company rating

    Chicago, IL job

    Computer Futures is a leading IT recruitment consultancy, specializing in placing IT experts in permanent and contract roles across Asia, Europe and the US. With a proven track record in IT recruitment, we enjoy success within all sectors and business types, placing a candidate every 38 minutes. From single job vacancies to large-scale projects, our proficiency in providing exceptional professionals across the board has carved our reputation as a secure and significant supplier partner. A robust and financially strong business we have grown organically from our first office in London in 1986, to 18 offices in Europe; including Amsterdam, Brussels, Dublin, Edinburgh, Frankfurt, Hamburg, Munich and Paris as well as one office in San Francisco and Tokyo. Gaining market share, year-on-year, we have the largest client base of any IT recruitment business across Europe. We work with a range of clients, from SMEs to large multi-nationals and high-profile names. Passionate about recruitment, our 350+ specialist IT recruitment consultants' priority is to secure the right person for the right role, within a specified time frame and budget. Through Computer Futures' methodology, our consultants - who focus on a specific IT technical market and geographical area - create a bespoke service to meet our individual clients' recruitment needs. Job Description · Split time approximately 60:40 between project based work and support based work; split may change depending on workload · Strong Windows Server administration experience in an enterprise environment · Devise and automate procedures for provisioning new system instances · Implement and lead continuous integration, automated testing, configuration management, release management, deployment, cloud hosting and systems monitoring · Support incoming server incident and request tickets in a distributed high volume environment · Rack, configure, decommission, and deploy OS for physical servers in co-located and local datacenters · Administer and troubleshoot OS-level issues in a VM environment, as well as hardware problems on physical servers (Dell, Cisco) · Manage Print Server queues, drivers, and DR · Manage and respond to daily alerts from monitoring systems (SCOM, xMatters) · Patch deployments to 1,500+ Windows Servers during predetermined outage windows; software, driver, and firmware deployment and configuration Qualifications - 5+ years of relevant, hands-on experience supporting Windows Server 2012/2008 (R2) in an Enterprise Environment · Expertise with scripting languages such as Powershell, VB Scripting, Python is desirable. · Experience with server management tools such as MS System Center (preferred), Altiris, or similar · Experience managing an automated patching of Windows Servers with SCCM (preferred), Lumension, or a similar tool · Thorough understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper-V or VMware), Symantec Endpoint Protection (or similar enterprise AV) · Experience with monitoring systems such as SCOM, WhatsUpGold, NetScout, HP NMS, Syslog, or others · Bachelor's degree in Computer Science, Management Information Systems, or equivalent work experience · Experience in Financial sector preferred Additional Information All your information will be kept confidential according to EEO guidelines. Look for: Danielle Phone: ************ Email: d.garan@computerfutures. com
    $71k-89k yearly est. 60d+ ago
  • Pricing Analyst

    Burroughs 4.9company rating

    Burroughs job in Elmhurst, IL

    Turn Data into Strategy. Shape the Future of Technical Services. Does the idea of shaping next-generation technical service offerings excite you? Are you passionate about self-service solutions and skilled in financial and strategic analysis? Burroughs is looking for a Pricing Analyst to transform hardware and services into competitive offers that delight customers, drive growth, and meet company objectives. Burroughs is a leader in cash management technology with over 138 years of experience serving financial and retail markets. Our nationwide field service organization, combined with remote managed services, call center support, logistics services and project management, creates a unique end-to-end ecosystem. We would love to hear how you can make our great team even better! Job Summary: The On-site Pricing Analyst provides quotations, financial analyses and responses to customer-facing opportunities. The analyst will manage incoming opportunities, working with Sales to provide data required for accurate quotation and produce P&Ls for senior management approval. The analyst will coordinate with the Sales Operations Manager to provide pricing inputs for RFP, RFI and other customer requests and administer contract workflows and approvals with organized storage in the document repository. Essential Functions/Key Responsibilities: * Lead the Bid Desk: Collaborate with Sales and Project Management to assess opportunities and deliver accurate quotations. * Manage Pre-Sales Workflow: Track opportunities, create project P&Ls, and secure approvals before submission. * Develop Pricing Structures: Design cost models for new solutions and service offerings, including logistics, warehousing, customer service, and technical support. * Drive Collaboration: Host meetings with Sales, Senior Management, and customers to define opportunities and present bids. * Support Sales: Assist with statements of work and ensure timely, accurate responses. * Analyze & Improve: Conduct performance reviews, deliver reports, and identify trends for continuous improvement. * Communicate Progress: Keep stakeholders informed on pricing initiatives. * Act as SME: Provide market, product, and service expertise across functional teams. Knowledge, Skills and Abilities: * Technical Skills: * Advanced Excel (pivot tables, macros) * Strong Microsoft Suite proficiency (Teams, Project, PowerPoint, Visio) * Familiarity with CRM tools (HubSpot preferred) * Financial Expertise: * Cost modeling experience (field service industry preferred) * Strong financial math skills * Soft Skills: * Excellent communication and presentation abilities * Highly organized, proactive, and adaptable * Ability to thrive in a fast-paced, evolving environment Education & Experience * Bachelor's degree in finance, Marketing, Information Technology or equivalent experience * Experience with cash management solutions (smart safes, recyclers, ATMs), kiosks, or other self-service solutions preferred * Background in developing complex cost models and working with contracts, statements of work, and sales orders
    $50k-67k yearly est. Auto-Apply 49d ago
  • Lab Technicain

    Computech Corporation 4.3company rating

    Barrington, IL job

    Responsible for general support activities in a testing laboratory, including ordering of chemicals and supplies, sample receipt, small equipment maintenance and calibration (balance weight checks, spectrophotometer checks) and various administrative support duties. Will assist in routine “sweeps” of the lab to ensure compliance with safety regulations. 2- 6 years of experience. Additional Information Note: Should have Bachelors Degree Should have experience in companies not in university or colleges.
    $33k-41k yearly est. 58m ago
  • Field Service Technician 2

    Burroughs 4.9company rating

    Burroughs job in Tinley Park, IL

    Description Field Service Technician - Burroughs Inc. Do you enjoy troubleshooting and repairing electronic equipment? Are you passionate about delivering outstanding customer service? Do you have a knack for solving problems with technology and mechanics?If you answered yes , then Burroughs wants to meet you! We're seeking motivated Service Technicians to join our nationwide team and support customers with their cash automation and transaction technology.About Burroughs Burroughs is a leader in payment and transaction automation technology with over 135 years of experience serving financial institutions and retailers. Our nationwide service network, combined with remote managed services and hardware solutions, supports ATMs, teller cash recyclers, smart safes, kiosks, servers, and self-service devices across the U.S. and Puerto Rico.Join us and become part of a company that has been a trusted industry leader since 1886!Why You'll Love Working Here Training & Tools Provided: Comprehensive training, a full set of tools, and a company vehicle. Competitive Pay & Time Off: Premium hourly rates based on experience, floating holidays, and paid time off. Day-One Benefits: Medical, dental, and vision insurance effective your first day. Future Growth: 401(k) savings plan and opportunities for career development. What You'll Do As a Burroughs Service Technician, you will: Install, maintain, and repair multi-vendor cash automation and self-service equipment. Diagnose and resolve technical issues quickly and effectively. Deliver an exceptional customer experience through clear communication and follow-through. anage tools, parts, and inventory with accuracy and care. Technology You'll Work WithAs a Burroughs Service Technician, you'll gain hands-on experience with a wide range of transaction and cash automation technologies, including: ATMs and Teller Cash Recyclers (TCRs) Smart Safes and Currency Counters Self-Service Kiosks Point-of-Sale and Retail Transaction Devices Servers and Networking Hardware Other OEM banking and retail automation equipment Technicians are trained on multi-vendor equipment, giving you the opportunity to build versatile skills across industry-leading platforms.What We're Looking For Technical aptitude or a strong interest in learning electro-mechanical repair. Excellent customer service skills and a positive, solutions-focused attitude. Integrity, reliability, and professionalism in every interaction. Strong organizational and communication skills. Ability to work independently as well as within a team. Requirements: High School Diploma or GED (Associate's Degree a plus). At least 21 years of age. Valid U.S. driver's license, with at least 2 years of driving history. Ability to lift/move up to 75 lbs. Previous experience with ATMs, cash automation, or multi-vendor equipment is a plus. Employment Type: Full-Time Pay Range: Based on relevant experience At Burroughs, you'll gain hands-on experience, work with innovative technology, and build a long-term career with a company that values its people. Travel DetailsThis role involves regular travel within your assigned local or regional territory to service customer sites. Most travel will be same-day within driving distance, though occasional overnight stays may be required depending on service coverage and customer locations. Company vehicles are provided for business use.Work Schedule ExpectationsWork schedules may vary depending on customer needs and are subject to change. While technicians generally work full-time hours, there may be times when evening, weekend, overtime, or on-call support is required. Flexibility is essential to ensure we meet customer service commitments.Burroughs (CA) Inc. operates in adherence to the Human Rights Code of the Human Rights Commission. Every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
    $51k-75k yearly est. Auto-Apply 55d ago
  • DAS Project Manager

    Computech 4.3company rating

    Evanston, IL job

    Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies. : Position: DAS Project Manager Location: Central Region, USA Duration: Long Term Contract Or Full-Time Job Description: Required Skills: Looking for a Technical Field Lead / Project Manager . Someone that knows AT&It's ASG group . Hands on DAS construction, commissioning, troubleshooting experience . The job requires travel. Most venues tend to be in the central region so the ideal person would need to be able to travel from Minnesota to Illinois to Texas . The cost site location is likely in Minnesota . Ideally need someone with DAS construction and project management, AT&T 5-step and any DAS Certifications - corning, commscope , etc. Need to be immediately available and willing to travel 100% within the region. Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-107k yearly est. 58m ago

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