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Become A Busboy/Waiter

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Working As A Busboy/Waiter

  • Performing for or Working Directly with the Public
  • Performing General Physical Activities
  • Getting Information
  • Selling or Influencing Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Outdoors/walking/standing

  • $22,000

    Average Salary

What Does A Busboy/Waiter Do

Waiters and waitresses take orders and serve food and beverages to customers in dining establishments.

Duties

Waiters and waitresses typically do the following:

  • Greet customers, present menus, and explain daily specials to customers
  • Answer questions related to menu
  • Take food and beverage orders from customers
  • Relay food and beverage orders to the kitchen staff
  • Prepare drinks and food garnishes
  • Carry trays of food or drinks from the kitchen to the dining tables
  • Remove dirty dishes and glasses, and clean tables after customers finish meals
  • Prepare itemized checks and take payments from customers
  • Set up dining areas, refill condiments, and stock service areas

Waiters and waitresses, also called servers, are responsible for ensuring that customers have a satisfying dining experience. The specific duties of servers vary with the establishment in which they work.

In casual-dining restaurants that offer simple menu items, such as salads, soups, and sandwiches, servers provide fast, efficient, and courteous service. In fine-dining restaurants, where more complicated meals are prepared and are often served over several courses, waiters and waitresses emphasize personal, attentive treatment at a more leisurely pace. For example, they may suggest a beverage choice such as a wine recommendation with certain foods.

Waiters and waitresses may meet with managers and chefs before each shift to discuss the menu or specials, review ingredients for potential food allergies, or talk about any food safety concerns. They also discuss coordination between the kitchen and the dining room and review any customer service issues from the previous day or shift.

In establishments where alcohol is served, waiters and waitresses verify the age of customers and ensure that they meet legal requirements for the purchase of alcohol.

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How To Become A Busboy/Waiter

Most waiter and waitress jobs are entry level, and workers learn through short-term on-the-job training. No formal education or previous work experience is required to enter the occupation.

Most states require workers who serve alcoholic beverages to be at least 18 years of age, but some states require servers to be older. Waiters and waitresses who serve alcohol must be familiar with state and local laws concerning the sale of alcoholic beverages.

Education

No formal education is required to become a waiter or waitress.

Training

Most waiters and waitresses learn their skills through short-term on-the-job-training, usually lasting a few weeks. Trainees typically work with an experienced waiter or waitress, who teaches them basic serving techniques.

Some full-service restaurants provide new employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help new servers establish a rapport with other staff, teach serving techniques, and instill a desire to work as a team. They also discuss customer service situations and the proper ways to handle unpleasant circumstances or unruly customers.

Training for waiters and waitresses in establishments that serve alcohol typically involves learning state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate the training, which typically lasts a few hours and can be taken online or in-house.

Important Qualities

Communication skills. Waiters and waitresses must listen carefully to customers’ specific requests, ask questions, and relay the information to the kitchen staff, so that orders are prepared to the customers’ satisfaction.

Customer-service skills. Waiters and waitresses spend most of their work time serving customers. They should be friendly and polite and be able to develop a rapport with customers.

Detail oriented. Waiters and waitresses must record customers’ orders accurately. They need be able to recall the details of each order and match the food or drink orders to the correct customers.

Interpersonal skills. Waiters and waitresses should be courteous, tactful, and attentive as they deal with customers in all circumstances to resolve any issues that arise.

Physical stamina. Waiters and waitresses spend hours on their feet carrying heavy trays, dishes, and drinks.

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Top Skills for A Busboy/Waiter

  1. Kitchen Areas
  2. Customer Service
  3. Waiter
You can check out examples of real life uses of top skills on resumes here:
  • Clean and organize eating, service, and kitchen areas.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Served as a busboy and as waiter when needed; Team player, was able to work in a fast pace environment
  • Served multiple roles during a scheduled shift which required changing uniforms from busboy, bar-back, to server as needed.
  • Provided dining service for patrons at fine dining establishment, and clean tables after guests leave.

Busboy/Waiter Demographics

Gender

Male

83.2%

Unknown

12.5%

Female

4.3%
Ethnicity

White

53.1%

Hispanic or Latino

25.6%

Black or African American

10.6%

Asian

7.4%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

57.0%

French

7.5%

Chinese

5.4%

Portuguese

4.3%

German

4.3%

Mandarin

2.2%

Korean

2.2%

Greek

2.2%

Italian

2.2%

Polish

2.2%

Swahili

1.1%

Swedish

1.1%

Turkish

1.1%

Tigrinya

1.1%

Thai

1.1%

Afrikaans

1.1%

Croatian

1.1%

Filipino

1.1%

Albanian

1.1%

Tagalog

1.1%
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Busboy/Waiter Education

Schools

Nassau Community College

11.5%

The Academy

6.7%

State University of New York Buffalo

6.7%

Brookdale Community College

6.7%

City College of San Francisco

5.8%

Borough of Manhattan Community College of the City University of New York

5.8%

University of Rhode Island

4.8%

Miami Dade College

4.8%

State University of New York Albany

4.8%

American University

3.8%

Massachusetts College of Pharmacy & Health Sciences

3.8%

Macomb Community College

3.8%

Temple University

3.8%

Manhattan College

3.8%

University of Connecticut

3.8%

Rowan University

3.8%

San Jose State University

3.8%

South Texas College

3.8%

Career College of New York - Staten Island

3.8%

Hudson County Community College

3.8%
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Majors

Business

23.9%

Criminal Justice

9.0%

Psychology

7.4%

Computer Science

5.6%

Kinesiology

5.0%

Accounting

5.0%

Liberal Arts

4.7%

Biology

4.3%

Economics

3.8%

Communication

3.6%

Mechanical Engineering

3.2%

General Studies

2.9%

Electrical Engineering

2.9%

Management

2.9%

English

2.9%

Marketing

2.9%

Political Science

2.7%

Nursing

2.5%

Finance

2.5%

Culinary Arts

2.3%
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Degrees

Other

39.3%

Bachelors

37.8%

Associate

14.6%

Certificate

4.0%

Masters

2.1%

Diploma

1.6%

Doctorate

0.5%
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Top Busboy/Waiter Employers

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Jobs From Top Busboy/Waiter Employers

Busboy/Waiter Videos

9 minutes in the life of a busboy

Seinfeld Clip - George And The Busboy

How to Bus a Table.M4V

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