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Become A Business Account Manager

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Working As A Business Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $113,860

    Average Salary

What Does A Business Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Business Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Business Account Manager jobs

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Business Account Manager Career Paths

Business Account Manager
Account Executive Territory Manager
Account Manager
5 Yearsyrs
Sales Account Manager District Sales Manager
Corporate Account Manager
5 Yearsyrs
Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Senior Account Manager Director Of Sales
Director Of Sales & Business Development
13 Yearsyrs
Director Of Sales Business Developer
Director, Strategic Accounts
13 Yearsyrs
Marketing Consultant Director, Product Marketing
Director, Strategic Alliances
12 Yearsyrs
Sales Account Manager National Account Manager
Enterprise Account Manager
9 Yearsyrs
National Account Manager National Sales Manager
Global Account Manager
10 Yearsyrs
National Account Manager Channel Manager
Major Account Manager
7 Yearsyrs
Senior Account Executive Regional Sales Manager
National Account Manager
8 Yearsyrs
Senior Account Manager Account Executive
Regional Accounts Manager
8 Yearsyrs
Project Manager Marketing Manager
Regional Marketing Manager
7 Yearsyrs
Project Manager Product Manager
Regional Sales Manager
9 Yearsyrs
Operations Manager Sales Consultant
Sales Account Manager
6 Yearsyrs
Business Development Manager Senior Recruiter
Senior Account Manager
7 Yearsyrs
Senior Account Executive National Sales Manager
Senior Sales Manager
7 Yearsyrs
Business Development Manager Director Of Sales
Senior Vice President, Sales
14 Yearsyrs
Operations Manager Account Executive
Strategic Accounts Manager
9 Yearsyrs
Director Of Sales Director Of Sales And Operations
Vice President Of Sales & Operations
12 Yearsyrs
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Average Length of Employment
Business Partner 3.6 years
Account Director 3.1 years
Account Manager 2.9 years
Top Employers Before
Manager 2.8%
Consultant 2.6%
Top Employers After
Owner 3.4%
Consultant 2.3%

Business Account Manager Demographics

Gender

Male

55.2%

Female

42.6%

Unknown

2.2%
Ethnicity

White

78.6%

Hispanic or Latino

11.4%

Asian

7.1%

Unknown

2.0%

Black or African American

0.9%
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Languages Spoken

Spanish

50.9%

German

7.4%

French

6.5%

Italian

5.6%

Portuguese

4.6%

Mandarin

3.7%

Cantonese

2.8%

Tagalog

2.8%

Chinese

2.8%

Japanese

2.8%

Arabic

1.9%

Swedish

0.9%

Romanian

0.9%

Gujarati

0.9%

Hindi

0.9%

Dutch

0.9%

Korean

0.9%

Bengali

0.9%

Russian

0.9%

Thai

0.9%
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Business Account Manager Education

Schools

University of Phoenix

21.9%

Pennsylvania State University

5.7%

University of Texas at Austin

5.7%

Liberty University

5.7%

Michigan State University

4.7%

University of Arizona

4.7%

Indiana Wesleyan University

4.7%

Ashford University

4.2%

University of Akron

4.2%

George Washington University

3.6%

Texas State University

3.6%

Southern New Hampshire University

3.6%

Villanova University

3.6%

Portland State University

3.6%

University of Kentucky

3.6%

Strayer University

3.6%

Western Michigan University

3.6%

University of South Florida

3.1%

New York University

3.1%

University of Tennessee - Knoxville

3.1%
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Majors

Business

38.7%

Marketing

9.7%

Communication

6.3%

Management

5.5%

Accounting

5.4%

Psychology

4.4%

Finance

3.8%

Criminal Justice

3.0%

Political Science

2.9%

Project Management

2.3%

Public Relations

2.3%

Computer Science

2.1%

General Studies

1.8%

Education

1.8%

Health Care Administration

1.8%

Economics

1.7%

Information Technology

1.7%

English

1.6%

History

1.6%

Computer Information Systems

1.5%
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Degrees

Bachelors

50.3%

Other

21.5%

Masters

15.7%

Associate

7.8%

Certificate

3.1%

Diploma

0.7%

Doctorate

0.7%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Account Manager Salaries

Job Title Company Location Start Date Salary
Business Account Manager Albea Americas Inc. Washington, NJ Sep 13, 2014 $113,000
Business Analytics Account Manager Blueocean Market Intelligence Services Private Limited Redmond, WA Jan 19, 2016 $110,000 -
$120,000
Industry Business Service Account Manager Schneider Electric USA, Inc. Clovis, CA Mar 22, 2016 $108,826 -
$138,720
Business Account Manager Innovative Intelligent Solutions LLC Fremont, CA Sep 21, 2014 $108,524
Business Account Manager NES Global, LLC Houston, TX Jul 27, 2015 $97,000
Business Analytics Account Manager Blueocean Market Intelligence Services Private Limited Redmond, WA May 11, 2015 $90,000 -
$110,000
Business Analytics Account Manager Blueocean Market Intelligence Services Private Limited Redmond, WA Nov 05, 2015 $90,000 -
$110,000
Key Business Account Manager Mainfreight Inc. Carson, CA Jun 13, 2016 $89,523
Account Manager, Business Travel Starwood Hotels & Resorts Worldwide, Inc. Marina del Rey, CA Nov 17, 2014 $89,000
Account Manager/Business Analyst Adzinia Media Group LLC New York, NY Aug 15, 2011 $87,500
Business Accountant Versonix Corporation San Jose, CA Sep 22, 2012 $85,592
Business Account Manager NES Global, LLC Orlando, FL Jan 08, 2016 $83,700
Business Account Manager Facebook, Inc. Miami, FL Oct 01, 2013 $82,000
Business Accountant Versonix Corporation San Jose, CA Sep 22, 2012 $80,000
Account Manager, Small & Medium Business Facebook, Inc. Austin, TX Aug 19, 2015 $79,914
Business Accounts Manager Tollotech LLC Saint Louis Park, MN Sep 20, 2016 $72,000
Business Account Manager NES Global, LLC Orlando, FL Jan 08, 2016 $67,500
Accountant-Middle East Business Practice The Abacus Group, Inc. Reston, VA Jan 09, 2016 $65,000
Business Accountant REDW LLC Albuquerque, NM Apr 16, 2015 $62,774
Business Accountant Panolin America Inc. CA Sep 06, 2015 $62,000 -
$66,000
Accountant-Middle East Business Practice The Abacus Group, Inc. Reston, VA Aug 29, 2015 $57,000
Business Office Accountant San Francisco Health Care and Rehab, Inc. San Francisco, CA Jun 08, 2013 $55,556
In-House Business Accountant Copper River Information Technology, LLC Chantilly, VA Dec 14, 2015 $55,286
Accountant/Business Manager GBC Kitchen & Bath LLC Alexandria, VA Oct 01, 2012 $53,594
Business Accountant REDW LLC Albuquerque, NM Sep 14, 2012 $51,000
Business Office Accountant Helping Hands Sanctuary of Idaho San Francisco, CA Jun 08, 2010 $50,610
Business Accountant Panolin America Inc. CA Sep 06, 2015 $50,000 -
$66,000
Business Accountant IIG Wireless, Inc. Garden Grove, CA Jan 09, 2016 $49,817

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Top Skills for A Business Account Manager

SalesQuotaSmallBusinessAccountsT-MobileBusinessRelationshipsFinancialConsultativeAccountManagementEnsureCustomerSatisfactionInternetSmallBusinessCustomersSalesGoalsCustomerBaseBusinessSalesNewBusinessAccountsNewSalesBusinessSolutionsSmallBusinessOwnersSalesforceBusinessDevelopmentCRM

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Top Business Account Manager Skills

  1. Sales Quota
  2. Small Business Accounts
  3. T-Mobile
You can check out examples of real life uses of top skills on resumes here:
  • Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
  • Maintained 650-700 small business accounts to reduce churn and to generate new business.
  • Team lead T-Mobile- Noticed for exceptional customer service by management.
  • Build and develop mutually beneficial business relationships with multiple clients at one time.
  • Worked with team members to achieve daily, monthly, and annual financial objectives.

Top Business Account Manager Employers

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