How to hire a business account manager

How to hire a business account manager, step by step

Here's a step-by-step business account manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business account manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business account manager
• Step 8: Go through the hiring process checklist

What does a business account manager do?

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1. Identify your hiring needs

   First, determine the employments status of the business account manager you need to hire. Certain business account manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a business account manager to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a business account manager that fits the bill.

   Here's a comparison of business account manager salaries for various roles:

   Type of Business Account Manager	Description	Hourly rate
   Business Account Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$21-50
   Account Development Manager	An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently... Show more	$20-57
   Account Services Manager	An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally... Show more	$22-53

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Product Knowledge
   • Account Management
   • Financial Statements
   • Business Sales
   • PowerPoint
   • Payroll
   • Customer Relationships
   • Business Development
   • Cold Calls
   • Client Relationships
   • Business Accounts
   • Sales Process
   • Customer Satisfaction

   Check all skills

   Responsibilities:

   • Generate leads, prepare RFP responses, build relationships, identify business/functional requirements, present technical solutions and negotiate contracts.
   • Add PowerPoint graphical and word text supplemental materials to hold interest and increase memory retention on user trainings.
   • Prepare payroll for the entire company, including responsibility for investigating and resolving issues.
   • Utilize marketing development funds strategically with customers, analyzing ROI before committing more funds.
   • Create numerous technical documentation and user manuals including release memos, system descriptions and extend PowerPoint presentations.
   • Prepare customized corporate contracts/proposals, corporate budgets including conservative ROI, organize and conduct executive level meetings, presentations.

   More business account manager duties

3. Make a budget

   Including a salary range in your business account manager job description is one of the best ways to attract top talent. A business account manager can vary based on:

   • Location. For example, business account managers' average salary in alabama is 47% less than in new jersey.
   • Seniority. Entry-level business account managers 58% less than senior-level business account managers.
   • Certifications. A business account manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a business account manager's salary.

   Average business account manager salary

   $68,498yearly

   $32.93 hourly rate

   ---

   Entry-level business account manager salary

   $44,000 yearly salary

   Updated December 16, 2025

   Average business account manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$90,112	$43
   2	Virginia	$86,916	$42
   3	District of Columbia	$84,011	$40
   4	California	$82,615	$40
   5	New York	$79,219	$38
   6	Pennsylvania	$78,950	$38
   7	Massachusetts	$78,846	$38
   8	Maryland	$77,922	$37
   9	Vermont	$77,172	$37
   10	Illinois	$74,102	$36
   11	Nevada	$69,831	$34
   12	Arizona	$67,551	$32
   13	Minnesota	$66,036	$32
   14	Nebraska	$65,543	$32
   15	Texas	$63,819	$31
   16	Hawaii	$63,321	$30
   17	Ohio	$61,612	$30
   18	Georgia	$61,306	$29
   19	North Dakota	$60,849	$29
   20	Kentucky	$58,914	$28

   Average business account manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Meta	$126,545	$60.84	237
   2	Google	$122,898	$59.09	58
   3	PitchBook Data	$118,213	$56.83	7
   4	Yelp	$115,347	$55.46	13
   5	Conga	$98,794	$47.50
   6	Takeda Pharmaceuticals U.S.A., Inc.	$98,104	$47.17	81
   7	Egnyte	$96,297	$46.30	9
   8	Queens Health Systems	$83,156	$39.98	3
   9	Best Buy	$82,084	$39.46	7
   10	Colgate-Palmolive	$81,273	$39.07	17
   11	RubinBrown	$79,320	$38.13	8
   12	Firmenich	$75,564	$36.33
   13	EPIC Insurance Brokers & Consultants	$75,508	$36.30	38
   14	CDK Global	$73,644	$35.41	21
   15	AssuredPartners	$72,825	$35.01
   16	Modine Manufacturing	$72,382	$34.80
   17	NBT Bancorp Incorporated	$71,775	$34.51	16
   18	Better Business Bureau	$71,188	$34.23	4
   19	Olympus	$71,114	$34.19	20
   20	Gallagher	$71,036	$34.15

4. Writing a business account manager job description

   A good business account manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a business account manager job description:

   Business account manager job description example

   Please note that while this role will operate remotely, it is required that the candidate resides in the Eastern Region of the United States. This is a full-time remote position.
   
   Yelp's mission is to connect people with great local businesses. Yelp's Account Management Team works with established and growing local businesses to provide industry leading digital advertising solutions. Yelp is an essential part of many local businesses advertising strategy and Local Business Account Managers are the experts on optimizing these advertising campaigns.
   
   The Local Business Account Managers work with existing advertisers to increase their exposure on Yelp by upgrading and optimizing their advertising campaign. They will develop an understanding of client needs, educate them on Yelp's platform and develop Yelp Ad campaigns that will help them better connect with their customers and drive in-store sales. This role is key to Yelp's success and offers significant career growth opportunities within Yelp's Account Management Team. If you're looking for a career, a company that's invested in your personal development, a solid compensation package, great training, and have a passion for local business owners, we know just the place.
   
   What You Will Do:Own and manage a book of current Yelp advertiser clients - all organized in our CRM (Salesforce) You will drive the full sales cycle primarily through inside sales: make introductory calls to your book of business, assess business goals through qualifying, and upsell current products or add new services to meet client goals Build relationships with local business owners and managers in order to identify and capitalize on all aspects of client's marketing spend and business goals/needs Become an expert in Yelp's advertising solutions- asking probing questions and overcoming customer objections will be critical to your success Achieve and consistently exceed monthly sales goals - a strong work ethic and tenacity are key!
   
   What We Are Looking For:1 year or more of Sales or Account Management experience Excellent communication skills both written and verbal Positive attitude and a drive to win Resilience with rejection General computer and email proficiency, experience with Salesforce is a plus Ability to effectively prioritize tasks and manage time within a fast-paced environment
   
   What it Takes to Succeed:Excited to take a hands on, creative approach to capitalize on Yelp's opportunity with our existing client base Resilience making outbound phone calls Experience in contract sales would be a plus You are committed to a high standard of integrity and work ethic You have the ability to analyze metrics and develop a strategic game plan based on your clients needs and performance You have an understanding of performance based digital advertising products (CPC auction preferred) Be fearless, relentless and have an underdog mentality with an unwillingness to settle for anything less than your best!
   
   What You'll Get:Available your first day: Full medical, vision, and dental (Employee-only plans available at no cost to the employee)15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday Up to 14 weeks of parental leave Monthly wellness reimbursement Health Savings, Flexible Spending and Dependent Care accounts 401(k) retirement savings plan with employer match Employee stock purchase plan Compensation base salary is $52,000 annually + performance based incentives.For more information about US benefits at Yelp, please check out this link.
   
   Other:Vaccination against COVID-19 is not required for this role. We nonetheless encourage all employees to get vaccinated. Employees who are not vaccinated may not visit Yelp's offices or participate in any in-person work activities, and are not eligible to transfer or be promoted to a role that requires vaccination.
   #LI-REMOTE | #LI-ML1

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right business account manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your business account manager job on Zippia to find and recruit business account manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with business account manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business account manager

   Once you have selected a candidate for the business account manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new business account manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a business account manager?