Top Business Account Manager Skills

Below we've compiled a list of the most important skills for a Business Account Manager. We ranked the top skills based on the percentage of Business Account Manager resumes they appeared on. For example, 12.7% of Business Account Manager resumes contained Sales Goals as a skill. Let's find out what skills a Business Account Manager actually needs in order to be successful in the workplace.

The six most common skills found on Business Account Manager resumes in 2020. Read below to see the full list.

1. Sales Goals

high Demand
Here's how Sales Goals is used in Business Account Manager jobs:
  • Created forecast using customer data, market conditions and historical information and used forecast to determine company-wide sales goals.
  • Action-oriented and motivated to move expeditiously to achieve aggressive sales goals.
  • Exceeded all sales goals and consistently grew base business over 100% while identifying new business opportunities.
  • Maximized revenues through active cross-selling of the firm's entire product line, consistently exceeding sales goals.
  • Prospect and close business in an assigned account base of 100 Partners with sales goals attached.
  • Exceeded sales goals of over 1 million in revenue in each of the last 4 years.
  • Set and achieve personal and counter sales goals for myself and my employees on my team.
  • Trained and coached employees to become great sales associates and reach their weekly sales goals.
  • Expanded current customer account relationships through after-market sales to increase and achieve yearly sales goals.
  • Work closely with retail locations to train and manage business in retail sales goals.
  • Assess monthly pipeline and sales goal to create projection calendar to corporate sales goals.
  • Exceeded team sales goals by 50% consistently generating significant boost in revenue.
  • Developed and executed business plan to consistently meet and exceed sales goals.
  • Key Achievements: Assist VA Team exceeding revenue and sales goals for 2013
  • Achieved over 125% of sales goals every year since 2007.
  • Meet and exceed quarterly sales goals of Annual Maintenance Support contracts.
  • Exceeded sales goals while being responsible for overall account strategy development.
  • Achieved above average sales goals on large, complex accounts.
  • Surpassed all sales goals by promoting value-added products and services.
  • Meet monthly Sales goals as well as call center goals.

Show More

2. Customer Service

high Demand
Here's how Customer Service is used in Business Account Manager jobs:
  • Provide excellent customer service by assisting customers in selection of appropriate cellular equipment and providing support and coaching of new equipment.
  • Partner with store representatives and customer service representatives when necessary to provide a well-rounded service experience for customers.
  • Negotiate and resolve major customer service issues by working collaboratively with internal departments to meet clients' satisfaction.
  • Handled escalated customer service calls and problems, ensured quick and efficient resolution thereby maintaining client loyalty.
  • Improved Customer Satisfaction and decreased repeat complaints by identifying trends and opportunities to enhance customer service experience.
  • Provided excellent customer service by promptly and courteously assisting customers and vendors throughout the organization.
  • Improved broker and direct representative relationships through providing excellent customer service and follow through.
  • Managed all service orders until completion; reviewed customer service records for inconsistencies.
  • Coordinated overall operation of the business, to include administration and customer service.
  • Maintained strong customer relations for 30,000 business accounts by providing exceptional customer service.
  • Provided accounts with superior customer service resulting in outstanding retention and loyalty.
  • Provided maintenance and customer service to business accounts for an international company.
  • Fostered expansion of existing accounts by providing proactive and responsive customer service.
  • Provided an atmosphere of exceptional employee morale and impeccable customer service.
  • Provided superior customer service that went above and beyond customer expectations.
  • Provided customer service function for research and resolution of business complaints.
  • Implemented outstanding customer service through strong relationships to ensure repeat business.
  • Develop and retain business accounts by providing outstanding customer service.
  • Team lead T-Mobile- Noticed for exceptional customer service by management.
  • Committed to customer retention and a superior customer service experience.

Show More

3. Product Knowledge

high Demand
Here's how Product Knowledge is used in Business Account Manager jobs:
  • Reinvigorated channels sales by identifying and securing new distributors and re-engaging current distributors through improved product knowledge and technical training.
  • Recruited and managed a sales force with direct responsibility for coaching teams on product knowledge and complex sales cycle processes.
  • Demonstrated product knowledge and superior customer service skills as point of contact for vendors, manufacturers, and specialists.
  • Mentored and provided training for new-hire advocates into the division with product knowledge, work functionality, and values.
  • Worked to enhance product knowledge by attending ongoing training for product enhancement, MACS system, and sales techniques.
  • Completed award-winning CDW Wired Training, 6-week sales, product knowledge, and customer service training program.
  • Provided technical support and facilitated training with new clients for product knowledge.
  • Attended training seminars from Apple to stay informed with product knowledge.
  • Maintain positive client relationships while providing current product knowledge and understanding of coverages.
  • Utilized extensive product knowledge pertaining to many different American Express business solutions.
  • Meet and surpass sales goals Attend ongoing training for product knowledge and sales techniques.

Show More

4. Financial Statements

high Demand
Here's how Financial Statements is used in Business Account Manager jobs:
  • Performed the majority of accounting, reconciliation of transactions and produced monthly financial statements for several non-consolidated companies.
  • Manage day-to-day operations of accounting in preparation of the budget and year-end financial statements.
  • Assist Director of Property Accounting with financial statements and supplementary reports as required.
  • Managed an accounting department, prepared financial statements and internal management reports.
  • Prepared quarterly & annual financial statements; researched and analyzed financial transactions.
  • Generated monthly close of financial statements; prepared management reports.
  • Prepared and analyzed financial statements monthly for Board of Directors.
  • Prepared and analyzed financial statements for 3 separate stations.
  • Prepared monthly general ledger entries and financial statements.
  • Prepared monthly financial statements using Microsoft Dynamics software.
  • Provided financial statements to company management.
  • Prepared tax documentations and financial statements.
  • Assisted Controller with monthly financial statements.
  • Compiled and created financial statements.
  • Prepared and reviewed Financial Statements.
  • Managed all accounting functions, including accounts payable, accounts receivable, payroll and general ledger through financial statements with QuickBooks.
  • Generated monthly financial statements, including cash flow, balance sheet, profit and loss, budget, and revenue projections.
  • Carried out bookkeeper/office management duties, including general ledger, payroll, accounts receivable, accounts payable, and financial statements.
  • Worked in small business department preparing financial statements for clients as well as payroll and payroll returns, sales tax returns.
  • Completed daily and monthly accounting functions, including payroll, tax reporting, financial statements, balance sheet and budgets.

Show More

5. Small Business

high Demand
Here's how Small Business is used in Business Account Manager jobs:
  • Managed territory-based small business accounts, including prospecting, cold-calling, appointment scheduling, and relationship building.
  • Worked with Knoxville area small businesses to develop effective security, profitability, and productivity solutions.
  • Managed strategic relationships with banks and non-profit organizations to collectively assist small businesses.
  • Leveraged relationships with local small business community to connect businesses with technology solutions.
  • Demonstrated excellent business negotiation and resolution skills for Small Business banking customers.
  • Participated in meetings for various retention and acquisition of small businesses.
  • Manage all financial responsibilities associated to small business operations.
  • Trained small business representatives on sales increasing techniques.
  • Provided small business accounting and bookkeeping services.
  • Direct contact person for small business customers
  • Managed over 4000 small business accounts by analyzing customers' budgets through product analysis, expense management, and consultative selling.
  • Job duties included finding unique, custom solutions for business customers from large corporate accounts, to the small business owner.
  • Analyze customer needs, identify and customize wireless/voice/data products and services for 500+ small business wireless subscribers to grow their business.
  • Update and inform local sales territory about promotions and also discounts that can be given to a qualified small business.
  • Note: As a Small Business Account Manager, I met as well as exceed the sales quota every month.
  • Establish and maintain dozens of new small business customers by understanding specific needs and spending extra time foraging relationships.
  • Developed small business safety management course that led to annual $1000 reduction in workman's compensation fees.
  • Conducted special events to promote small business: Smart Phone Demonstrations, Radio Remotes, and Tent Events.
  • Promote sales of health care products to small business customers (2 to 99 employees) through brokers.
  • Establish and maintain relationships with small business credit card holders with mid-level credit limits and spending habits.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Customer Base

high Demand
Here's how Customer Base is used in Business Account Manager jobs:
  • Contributed to the development of exceptional customer service, enhanced existing customer base, and established relationships with new customers.
  • Aided the business development initiatives resulting in expanded customer base as well as overall revenue.
  • Manage existing customer base within territory to deliver the highest level of customer satisfaction.
  • Expanded customer base by penetrating new product offering into emerging packaging customers.
  • Followed strict policy guidelines to insure complete satisfaction of customer base.
  • Analyzed business of re-sellers to identify strategies that increase customer base.
  • Hosted numerous networking events resulting in additional growth to customer base.
  • Developed advocates among customer base to influence legislative/regulatory and payer policy.
  • Called on businesses to solicit business and managed existing customer base.
  • Developed and managed accounts and expanded national customer base.
  • Coordinated procedure for client to move forward with a buying decision while creating a loyal customer base with stellar customer relationships.
  • Identified new opportunities within customer base that are compatible with corporate goals and developed marketing strategies to obtain new business.
  • Negotiated contract renewals with existing customers and successfully contracted 83% of my customer base by year end 2001.
  • Developed strategies for ongoing sales while maintaining a strong customer base and a high level of customer satisfaction.
  • Acted as the primary point of contact for support concerns for customer base (proactive and reactive).
  • Manage approximately 134 accounts and grow customer base through networking, referrals, cold calling and sales presentations.
  • Deliver high levels of Customer Excellence to retain customer base of $2 million annual TBR.
  • Acted as an additional avenue for growing customer base by renewing contracts and/or expanding revenue opportunities.
  • Follow up and referral generation with customer base as well as through networking opportunities.
  • Manage daily business cold calls and increased customer base by 170 new customers.

Show More

7. New Accounts

high Demand
Here's how New Accounts is used in Business Account Manager jobs:
  • Generate new accounts by identifying priority service lines and implementing appropriate marketing strategies.
  • Implemented standardized account business management processes required to stand-up new accounts.
  • Managed new accounts through initial implementation.
  • Managed a set number of business accounts, as well as answered calls pertaining to current issues and potential new accounts.
  • Challenged to uncover opportunities with new clients where company had no customer relationships, resulting in 30+ new accounts.
  • Prospected and uncovered new accounts, as well as, maintained, managed, and grew existing accounts.
  • Trained new hire account managers in developing client solutions, prospecting new accounts, and managing account modules.
  • Added two new accounts a month, doubling yearly sales to one million in the first year.
  • Manage and grow 350 plus accounts and prospect for new accounts, with up to 500 employees.
  • Execute the responsibility of building existing client base by an average of 55 new accounts monthly.
  • Research contacts, qualify, prepare and present proposals to acquire new accounts in multiple states.
  • Rated number one account manager across the nation for new accounts sold in one-month period.
  • Generated the highest volume of new accounts company-wide, recognized with Outstanding Sales Award.
  • Obtained new accounts through prospecting methods of cold calling and face-to-face contact.
  • Identified, researched, established and maintained new accounts for the firm.
  • Achieved sales goals by continually growing account base and attaining new accounts.
  • Generated the highest volume of new accounts in the Southwest Region.
  • Developed new accounts through effective networking, cold calling and follow-up.
  • Contacted new accounts once a month for the first 90 days.
  • Established new accounts with wholesale suppliers in Oregon and Washington.

Show More

8. Revenue Growth

high Demand
Here's how Revenue Growth is used in Business Account Manager jobs:
  • Collaborated with Senior Management to develop strategic initiatives for expanding market-share presence and driving revenue growth.
  • Achieved YoY revenue growth within account base for FY2010 and FY2011 of 108% and 93%, respectively.
  • Conducted face to face meetings with employees on benefit options selected by their employers to increase revenue growth.
  • Build market share and revenue growth through sales of office technology, services and solutions.
  • Fueled revenue growth with a consistent achievement of 100% or greater sales quota.
  • Work closely with Sales Team to promote Business Critical Services and revenue growth.
  • Core Products revenue growth of 11.6%.
  • Ranked in the top 10 sales reps of a 310 rep division Consistent recipient of monthly retention and revenue growth awards
  • Prepared quotes for custom airboats and negotiated price and additional accessories resulting in revenue growth and margin expansion.
  • Forecasted new solutions' return on investment to business customers that led to 10 percent revenue growth.
  • Negotiate current and potential client contracts to fit the client needs and support company revenue growth.
  • Order Processing Accuracy 95% A leader in sales performance for my district Ranked 14TH highest in revenue growth for the district

Show More

9. General Ledger Accounts

high Demand
Here's how General Ledger Accounts is used in Business Account Manager jobs:
  • Reconciled monthly bank statements and general ledger accounts.
  • Reconciled bank statements and general ledger accounts, and m Maintained and made adjustments to the established chart of accounts.
  • Perform all month-end processes, reconciliation of general ledger accounts, and record journal entries.

Show More

10. Internet

high Demand
Here's how Internet is used in Business Account Manager jobs:
  • Worked with National Service Industries on Internet connectivity for improved efficiency and productivity.
  • Negotiated a phone/internet system upgrade that increased rated speed and decreased monthly expense.
  • Trained customers on internet purchasing functionality.
  • Increased business telephone service and internet sales
  • Contacted all potential customer via telephone, internet, email, mass mailing distribution as to their commercial natural gas needs.
  • Generated sales for CenturyLink services (internet, phone, and Direct TV) primarily by using inbound and outbound phone leads
  • Handle monthly over 400 accounts calling them to continue their advertising, and to improve their placement on the internet.
  • Work with customers to sale VOIP, Internet, PRI, Business Lines, Wireless, and Managed Security solutions.
  • Identified and developed opportunities of U S West products and services for voice, data and internet solutions.
  • Update each customer by providing Internet data usage through daily, weekly and monthly summary reports.
  • Contacted business to describe the benefits of using Time Warner Business Class internet and phone services.
  • Managed residential territory of Northern new Jersey to sell businesses cable, internet and telephony sales.
  • Make high volume of outbound calls selling Internet, Phone and Cable to businesses nationally.
  • Promoted from Outside Field Technician, High Speed Internet Technical Support to Business Service Manager.
  • Conducted integrated application selling by identifying customer voice, data, and internet needs.
  • Advance troubleshooting and resolution of various internet, networking, VOIP, and telephony applications
  • Managed real estate broker's online marketing and internet services on a national level.
  • Completed WOW Cable University Training including voice, data, internet, telephony.
  • Managed new internet services and high speed data connections for commercial accounts.
  • Set up phone and internet services for new and existing customers.

Show More

11. Account Management

high Demand
Here's how Account Management is used in Business Account Manager jobs:
  • Provide overall strategic account management for medium and small sized businesses to facilitate customer satisfaction, utility communication and issue resolution.
  • Generated new sales opportunities by developing relationships with new and existing clients through individualized account management.
  • Account management, developing and maintaining quality relationships with large-scale clients to ensure maximum client retention.
  • Communicated regularly with Account Executives and Strategic Account Executives regarding all aspects of account management.
  • Provide ongoing account management and customer support of existing clients to ensure customer satisfaction.
  • Account Management- build and maintain professional relationships with assigned accounts meeting specific load characteristics.
  • Excelled in self-management, identifying decision makers, account management, and on-site presentations.
  • Utilized solution selling and account management techniques to maximize business relationships.
  • Handled all aspects of account management successfully concerning 20,000 accounts nationwide.
  • Provided customer service and account management for the Aircraft Manufacturers.
  • Completed continuing product, service and strategic account management training.
  • Developed direct business to business sales and account management.
  • Account management and business development of advertising based publication.
  • Negotiate account management contracts and agreements to maximize profit.
  • Provide account management within the assigned territory.
  • Perform daily duties, including finances, sales, B2B sales, relationship building, account management, and more.
  • Utilized BBY account management practices and retail partnerships to drive Best Buy for Business to new and existing customers.
  • Prepare reports evaluating the impact, efficiency, and effectiveness of sales, account management and marketing programs.
  • Work within a team environment and partner with the account management team to maintain and grow accounts.
  • Account management, forecasting, and sales analysis responsibilities for major accounts in a newly created position.

Show More

12. Customer Relationships

high Demand
Here's how Customer Relationships is used in Business Account Manager jobs:
  • Managed and successfully achieved contract renewal of a major client, resulting in increased profitability and enhanced customer relationships.
  • Initiated sales calls as well as closed inbound calls for new business/residential energy customers and maintained customer relationships.
  • Accelerate revenue growth and enhance customer retention by managing customer relationships within an assigned account base.
  • Supported business team, leveraging communication and presentation skills to establish and cement customer relationships.
  • Handled sub-contractor and customer relationships, responsible for scheduling and tracking project progress.
  • Utilized consultative selling strategies to increase market share and strengthen customer relationships.
  • Developed and maintained customer relationships through sales and customer service.
  • Improved customer relationships at all levels of an organization.
  • Formed positive customer relationships to create successful conclusions.
  • Provided continuing financial advice while deepening customer relationships
  • Provided active consultation to enhance customer relationships and drove program growth, profitability, as well as client satisfaction.
  • Develop customer relationships over the phone with on site visits as needed to drive sales.
  • Established and maintained customer relationships by providing first rate products and service.
  • Achieve monthly sales quota, develop strong rapport and customer relationships.
  • Build and utilize customer relationships to maintain and grow revenue.
  • Reach out and maintain customer relationships.
  • Act as primary corporate interface with customers, maintaining customer relationships and managing realistic expectations to ensure successful product implementation.
  • Maintain customer relationships with existing Lumos Networks customers and resolve customer issues.
  • Build customer relationships with moderate revenue history responsible and building territory.
  • Developed and fostered strong customer relationships executing retention and "win-back" initiatives as needed.

Show More

13. Client Relationships

high Demand
Here's how Client Relationships is used in Business Account Manager jobs:
  • Managed extensive, multiple-stage conversion process-maintaining positive client relationships throughout that process through proactive communication and 100% delivery on promises.
  • Cultivated and managed new and existing client relationships of high-net-worth individuals and their related businesses for nationwide credit card processing leader.
  • Developed and managed client relationships for assigned accounts in order to gain strategic positioning with decision-makers and attain additional business.
  • Established strong client relationships by ensuring excellent communication and understanding of their accounts by keeping them informed.
  • Worked through numerous business consolidations, restructures and acquisitions and maintained client relationships.
  • Increased revenue and retention of customers by cultivating and nurturing client relationships.
  • Developed and maintained client relationships at Director and IT management levels.
  • Communicate with physicians and administrators to maintain excellent client relationships.
  • Established client relationships within assigned account base and territory.
  • Established client relationships and facilitated proper technical solutions.
  • Completed the Business Sales Leadership Program - a 4-month rigorous business sales training program that emphasized leadership and developing client relationships.
  • Implemented a strategy to develop new business through networking with referral partners, medical clients and existing client relationships.
  • Established client relationships acting as the liaison between the owners, work crew and the contract staffing agencies.
  • Establish and foster client relationships, responsible for loyalty building and increasing client portfolio of products and services.
  • Established strong client relationships and utilized results-driven marketing strategies to sell intricate voice and data solutions to clients.
  • Worked with Business Insurance Producer to develop, foster, and maintain healthy and professional agency-client relationships.
  • Fostered client relationships at staff and executive levels across multiple functions within sponsors.
  • Searched for potential clients: develop and maintain client relationships in account base.
  • Strengthen and grow client relationships through the implementation of knowledge based marketing strategies.
  • Achieved top 1% performance through strong client relationships and problem solving.

Show More

14. Business Development

high Demand
Here's how Business Development is used in Business Account Manager jobs:
  • Worked as an Independent Sales Representative to drive new business development for start-up design fabrication company in Chicago.
  • Administered all aspects of client relationship management, business development, contract negotiations, and account development.
  • Collect marketing intelligence and data to measure the efficiency of marketing and business development programs and strategies.
  • Developed proposal text for several key sponsors and supported Business Development with bid defenses.
  • Defined scope of new product lines and identified potential markets enhancing business development.
  • Specialized in new business development for custom training solutions and video production.
  • Generate new logo opportunities through cold calling and lead generation/business development teams.
  • Coordinated prospective client requirements with CEO and Business Development.
  • Investigated new business development opportunities.
  • Implemented sales strategy and ensured the company met revenue and profit objectives through new business development and maintenance of existing accounts.
  • Exceeded overall production quota by as much as 191.7% via aggressive new business development across multiple categories and product types.
  • Created a target list, and a 3, 6, and 12-month business plan for new business development.
  • Managed sales growth for this two million dollars plus sales territory focusing on new business development and client acquisition.
  • Draft enterprise proposals and presented in front of Microsoft GM's and VP's on new business development.
  • Challenge: Identify business development opportunities for increased retail sales and market share for Macy's.
  • Assisted business development team in structuring new leasing program by implementing OE business model concepts.
  • Support sales teams with business development strategy, price negotiations and account planning.
  • Develop and maintain database for new business development of national and local prospects.
  • Developed new sales channels through accessory business development across all O.E.
  • Increased new business development by over 50% year over year.

Show More

15. New Clients

average Demand
Here's how New Clients is used in Business Account Manager jobs:
  • Expanded market territory and developed new clients and increased brand recognition.
  • Assist in preparing presentations to new clients or to clients evaluating their present brokers, including conducting risk and coverage analyses.
  • Ensured satisfaction and adoption of products for new clients through training, email communication and daily/weekly/monthly calls.
  • Helped merge new clients from subsidiaries and sold office supply products in business to business environment.
  • Provided ongoing customer service to existing accounts as well as implemented training courses for new clients.
  • Train, assess, and assist in sales with new clients from a major loan form.
  • Manage projects for new clients, and conduct weekly meetings to ensure successful project deadlines.
  • Set up suppliers to ensure delivery dates, new clients, blueprints and meetings.
  • Call sales leads to build relationships with new clients and establish business relationships.
  • Developed a client base of 200 accounts and prospecting new clients.
  • Collaborated with consultants to draft Adoption Agreements for new clients.
  • Developed proposals for new clients.

Show More

16. Human Resources

average Demand
Here's how Human Resources is used in Business Account Manager jobs:
  • Performed Human Resources duties including but not limited to maintaining employee contracts and files and administrating benefits and health insurance.
  • Worked closely with Sales Executives, Finance, Human Resources and Legal to assess plan design feasibility and company compliance.
  • Oversee human resources and personnel, including new hires, terminations, workers compensation claims, and benefits administration.
  • Managed office administration, accounting, and human resources for unionized General Contractor in construction industry with 28 employees.
  • Supervised the day to day operations of the business department, Human Resources, and Payroll departments.
  • Oversee human resources for business, sourcing top talent, interviewing, hiring, training and scheduling.
  • Administered human resources for 35 employees, including training, management, and supervision.
  • Served as Human Resources Manager - tax reporting, health benefits and payroll.
  • Performed all duties related to human resources and payroll.
  • General Office Management including Receivables, Payables, Human Resources, Payroll, Taxes, etc.
  • Volunteer Skagit Island Human Resources Management Association, since 2014.
  • Project costing Balance sheet and P&L analysis Management accounting Pro Forma analysis Billing AP/AR Human Resources

Show More

17. Business Owners

average Demand
Here's how Business Owners is used in Business Account Manager jobs:
  • Consulted numerous small and large business owners successfully and effectively on how to address and resolve challenges/issues their business was experiencing.
  • Prepare and present professional proposals and presentations to business owners and executives.
  • Consulted business owners on capital equipment upgrades with expiring leases.
  • Focused on new business sales and sought to help business owners understand and leverage the power of telecommunication technology.
  • Proceeded to develop clients in Brazil and Argentina by networking with local business owners from these countries.
  • Acted as liaison between Spanish speaking employees & English speaking business owners & clients.
  • Peaked interest of Business owners, when the company mainly focused on residential sales.
  • Trained assigned retail district to drive sales and business relationships with small business owners.
  • Assisted small business owners utilize their credit buying power to successfully increase profits.
  • Assisted business owners on products to simplify and develop their business needs.
  • Assembled cold leads through a targeted audience of small business owners.
  • Work closely with business owners and managers on budgets needs and wants
  • Called on CEO, CFO, business owners and IT managers.
  • Consulted with IT directors and business owners to design custom solutions.
  • Educate and train business owners on merchant software and products.
  • Develop and maintain relationships with new and existing Business owners.
  • Sell new business owners services needed to start their business.
  • Trained business owners and on products and services.
  • Established & build relationships with business owners.
  • Set appointments with business owners.

Show More

18. CRM

average Demand
Here's how CRM is used in Business Account Manager jobs:
  • Developed a sales reporting tool that converted raw CRM data into an effective and accurate view of the CSC Sales Pipeline.
  • General Microsoft Dynamics CRM 4.0 administrator, user, and support specialist for executive and business development teams.
  • Utilize and drive the adoption on all required processes, tools and systems including our CRM system.
  • Utilize CRM, Inventory management, and quoting software to manage and grow my book of business.
  • Updated and reviewed all CRM databases with clear and accurate information upon contact with clients.
  • Expected to log all activity and opportunities into companies CRM and personal calendar.
  • Utilized multiple software programs to sustain clientele interactions including CRM and CSS.
  • Maintained internal customer relations with the use of Microsoft CRM and SharePoint.
  • Utilize CRM tool for total customer satisfaction with personal relations.
  • Developed outage team's KPI scorecard based on CRM tracking.
  • Leverage CRM tool to create territory sales plan.
  • Exceed expectations in the use of Microsoft CRM.
  • Drive funnel management and retention activities in CRM.
  • Updated and created CRM for lead generation.
  • Trained new hires on how to prospect, sales process, and CRM tools.
  • Managed business through accurate forecasting and customer management through CRM system Developed territory plans that aligned directly with our regional plan.
  • Reported to Account Director Researched and created new business CRM databases and launched direct mailing programs with follow up call strategy.
  • Utilize Dynamics CRM to conduct portfolio management and provide on-going support and technical expertise to client base of over 200..
  • Used Siebel CRM software to build and develop over $9 M software license pipeline while on board.
  • Evaluated, outlined, and implemented new CRM workflow to aid in the sales process end-to-end.

Show More

19. Market Research

average Demand
Here's how Market Research is used in Business Account Manager jobs:
  • Conducted market research, qualifying target accounts within assigned geography.
  • Managed information technology processes for diverse market research projects
  • Expanded supervisory role to include all employee hiring and training and was promoted to Market Research Manager.
  • Evaluated market research and adjusted new business strategies to meet changing market and competitive conditions.
  • Performed Market Research for the Automotive Group.
  • Prepared sales proposals, marketing materials and post-campaign metrics reports utilizing market research and analytics.
  • Conducted extensive market research including competitive positioning.

Show More

20. Key Decision Makers

average Demand
Here's how Key Decision Makers is used in Business Account Manager jobs:
  • Generate and deliver informative technical presentations regarding products and solutions to key decision makers.
  • Build strategic relationships with customers while identifying key decision makers.
  • Identify key decision makers and secure an in person meeting or conference call while qualifying the prospect in the process.
  • Consult key decision makers on effective ways to implement, and enhance, employee recognition and reward programs.
  • Negotiate with key decision makers of existing accounts with regards to contract renewal of $100,000 or more.
  • Established, grew, and maintained relationships with key decision makers to maximize revenue and company profitability.
  • Established and maintained rapport with key decision makers and fulfill the needs of the customers.
  • Complete sales proposals for potential business accounts while working with Key Decision Makers.
  • Network in person and over the phone with key decision makers.
  • self-initiated prospecting, cold calling, marketing campaigns, meeting with company s key decision makers, and creating business relationships.
  • Identified key decision makers while building and managing a sales funnel for voice and data activations.

Show More

21. Business Solutions

average Demand
Here's how Business Solutions is used in Business Account Manager jobs:
  • Schedule appointments, qualify customer needs using Business solutions, advantage selling, provide proposal with cost/benefits analyst.
  • Performed sales and consulting services cutting edge business solutions to businesses within Sprint territory.
  • Prospected and researched businesses to present business solutions provided consultative selling approach.
  • Worked directly with corporate accounts providing unique business solutions in assigned territory.
  • Develop, prepare and present business solutions to corporate business executives.
  • Identified client requirements through market research and pitched business solutions accordingly.
  • Focused on business solutions for mobile management.
  • Provided AT&T corporate store reps with training on business product line and assisted in more complex business solutions.
  • Analyze customer business needs in order to promote new business solutions, including hardware and software offered by the Company.
  • Provide retention and growth of business account base, meet and exceed quotas, provide business solutions with fleet and wireless
  • Developed innovative business solutions and sold all applicable products and services according to the defined sales strategy and pricing tools.
  • Developed fiber optic voice and broadband business solutions to improve client productivity, simplify network management, and reduce downtime.
  • Partner with clients to understand business needs, issues, strategies and priorities in order to deliver value-added business solutions
  • Use sales expertise, excellent customer service skills, and passion for technology, to deliver innovative business solutions.
  • Serviced Professional Employer Organization PEO clients: ADP, SHRS, Sonic Management, Fortune Business Solutions.
  • Analyzed changes in the industry to offer new business solutions or new products to better the customer.
  • Moved into Integrated Business Solutions Group during transition from traditional B2B sales to consultative sales approach.
  • Hosted AT&T's Business Solutions Vice President during key account visits in exemplary fashion
  • Applied consultative sales techniques to assess client business needs and proffer tailored business solutions.
  • Account manager for Verizon business solutions group and AT&T business solutions divisions.

Show More

22. Verizon

average Demand
Here's how Verizon is used in Business Account Manager jobs:
  • Demonstrated to local businesses the benefits Verizon Wireless can provide for their businesses through numerous relationship building meetings.
  • Provided customized solutions via Verizon products and technology that address specific business opportunities for the client.
  • Represented Verizon Wireless at regional conferences and networking events within the Northeast and Southeast market.
  • Collaborate with over 30 vendors providing Verizon powered solutions.
  • Educate customer on pricing, offers, as well as new art nears we have implemented within the Verizon network.
  • Worked with Verizon product development and compliance groups to bring products from conceptual stage to acceptance within compliance parameters.
  • Embodied the values of Verizon Wireless products and services through exceptional customer handling and strong marketing skills.
  • Managed 300+ small businesses for Verizon Wireless, making sure their business needs were met.
  • Excelled as Verizon account manager for business accounts both in store and on event sites.
  • Assisted with coordination of local marketing events to promote Verizon s strategies and business department.
  • Hand-picked to join team focused on resolving issues from Verizon's most strategic enterprise accounts.
  • Acted as the single point of contact to Verizon Wireless products and services.
  • Signed on new IoT Strategic Partner to Verizon Wireless within first 30 days.
  • Increased revenue from existing Verizon accounts by developing account specific strategies for growth.
  • Reached out to local businesses in the district & introduced Verizon Wireless.
  • Delegated tasks to members of Verizon's many business support teams.
  • Organized and represented Verizon at community events and trade shows.
  • Sell business loans and sub contract for Verizon
  • Company Unicel and Verizon Wireless merged.
  • Locate new partners for the Verizon Partner Program, to champion the Verizon cellular network and push for new M2M activations.

Show More

23. Journal Entries

average Demand
Here's how Journal Entries is used in Business Account Manager jobs:
  • Monitored and reviewed journal entries for accuracy.
  • Review and approve revenue and expense journal entries and reconciliation reports as part of month end closing procedures.
  • Prepared journal entries, processed vendor payments, monitored A/R and collections, prepared account reconciliations.
  • Supervised three (3) Premiums Analysts who were in charge of journal entries and variances.
  • Managed all accounts payable, accounts receivable, payroll, journal entries and account reconciliations.
  • Created journal entries in general ledgers to complete month end/quarter end/year end on various accounts.
  • Post daily journal entries, General Ledger on Lone Wolf Real Estate accounting system.
  • Maintained financial records and reports including Journal Entries for the normal course of business.
  • Monitor budget expenditure levels and complete budget revisions and journal entries as needed.
  • Enter and reconcile bank statements, as well as posting journal entries.
  • Prepared month-end and year-end correction, adjustment and accrual journal entries.
  • Maintain complete General Ledger and create journal entries as needed.
  • Streamlined month-end close, including expense allocations & journal entries.
  • Post transactions in general ledger and enter journal entries.
  • Review all Journal Entries/Set-Up all Reversing & Recurring Entries.
  • Processed journal entries, on-line transfers and payments.
  • Prepared work papers and adjusting journal entries.
  • Processed monthly journal entries to general ledger.
  • Complete journal entries and account reconciliations.
  • Prepare Journal Entries for monthly closing.

Show More

24. Customer Accounts

average Demand
Here's how Customer Accounts is used in Business Account Manager jobs:
  • Established long term partnerships with senior management at key customer accounts and professionally escalated and expedited customer issues.
  • Generated new business while managing a portfolio of existing customer accounts for this multinational leader in telecommunications.
  • Managed customer accounts and generated business leads by using Lead Generation practices.
  • Develop new accounts and re-energized customer accounts to increase record breaking revenues.
  • Research customer accounts without processing errors.
  • Led a team responsible for all aspects of international customer accounts including sales, technical instruction, and overall satisfaction.
  • Partnered with store management on the development of key customer accounts and attainment of incremental sales goals.
  • Develop and sell Monster Recruitment Solutions to new accounts, lapsed accounts, and current customer accounts.
  • Served as the primary business contact for the client and was responsible for multiple customer accounts.
  • Team leader who exceeds sales goals through developing new customer accounts and strong client relations.
  • Manage existing customer accounts with an emphasis to drive sales over the internet and phone.
  • Converted 640 dormant customer accounts into 420 buying accounts for a Fortune 500 computer maker.
  • Produce Sales Analysis reports, yearly budgets, and review and maintain customer accounts.
  • Managed, analyzed, and pursued new and existing customer accounts in assigned territory.
  • Developed new customer accounts that contributed to the company's growth - team work.
  • Manage customer accounts proactively to drive increased quality, customer retention and revenue growth.
  • Followed up on referrals for new customer accounts and completed applications.
  • Maintained relationships with key customer accounts and developed new clients.
  • Provided IT services and products for business customer accounts.
  • Tasked with managing over 350 customer accounts.

Show More

25. New Business Customers

average Demand
Here's how New Business Customers is used in Business Account Manager jobs:
  • Facilitate completion of customer contracts and provide follow-up training for new business customers.
  • Work in conjunction with sales department in obtaining new business customers.
  • Create loan applications packet folders for new business customers.
  • Provide follow up training for new business customers.
  • Provide follow-up training for new business customers.

Show More

26. Quickbooks

average Demand
Here's how Quickbooks is used in Business Account Manager jobs:
  • Performed accounting and budget tasks utilizing QuickBooks for Non-Profits Accounting Software.
  • Pulled in orders every morning through EDI from C&S Warehouse and processed invoice sales orders through QuickBooks.
  • Prepare month and year-end adjustments in QuickBooks for monthly and annual reports including Fixed Asset Inventory and Depreciation Schedule.
  • Activated QuickBooks system in 2000 and migrated information in to the new Enterprise system in 2010.
  • Key Responsibilities: Invoicing, Billing, QuickBooks Operations, Preparing Payroll and Print Checks
  • Implemented software to automate shipping, POS, customer service and payments with QuickBooks.
  • Managed payroll accounts and reconciled these accounts through QuickBooks accounting system.
  • Set up the books of three new entities in QuickBooks Enterprise.
  • Record cash receipts in QuickBooks and prepare bank deposits.
  • Make work schedules and handle payroll through QuickBooks.
  • Full charge QuickBooks for Nonprofits, Microsoft Office.
  • Utilized QuickBooks and Microsoft Office computer software.
  • Gained experience in the QuickBooks Online system.
  • Lead and Instructed QuickBooks software classes.
  • Established administrative procedures using Quickbooks Pro that resulted in measurable improvements in office efficiency and profitability.
  • Worked with small business in Set up and Organization of Quickbooks, Tax Preparation and Consulting.
  • Performed client bookkeeping, payroll and tax return processing services utilizing Quickbooks software.
  • Processed company payroll thru QuickBooks and prepared appropriate tax returns.
  • Assisted clients with Quickbooks software questions.
  • Enter vendor bills in Quickbooks, invoice customers, receive payments, & generate A/R and A/P reports.

Show More

27. Business Clients

average Demand
Here's how Business Clients is used in Business Account Manager jobs:
  • Provided outstanding wireless communication products to business users and established long term relationships with business clients.
  • Develop territory with acquisition of new business clients.
  • Provided business consulting to business clients.
  • Full charge bookkeeping small business clients including spas, gyms, repair/installation service, property management, among others.
  • Provided application and process subject matter expertise for business clients and technical resources on large and complex projects.
  • Possess a strong understanding of how to position technology-based solutions to meet the needs of business clients.
  • Drive data sales and reach targeted goal by selling company product features and benefits to business clients.
  • Increased and retained a nationwide base of 400 accounts consisting of new and existing business clients.
  • Managed marketing and sales promotions for financial services business clients in New York Metropolitan area.
  • Developed new business clients through prospecting, telemarketing, and networking throughout the Atlanta market.
  • Job Description: Maintain and develop new AT&T telecommunication accounts for business clients.
  • Analyzed sales strategies and worked with internal customers to create great experiences with business clients.
  • Worked on business to business sales, while managing over 200 other business clients.
  • Processed timely and accurate Federal and State Tax payments for small business clients.
  • Initiate consultative calls to new and existing small business clients within assigned territory.
  • Dedicated Service Manager for multiple large business clients with high annual spend.
  • Solicited and provided feedback from business clients to the marketing units.
  • Contacted prospective business clients via cold calling or generated leads.
  • Established and maintained an account base of Small/Medium Business clients.
  • Assisted Small Business clients with their commercial insurance needs.

Show More

28. Sales Representatives

average Demand
Here's how Sales Representatives is used in Business Account Manager jobs:
  • Directed the daily activities of 14 telemarketing Sales Representatives selling network services to small business customers.
  • Supported 100 sales representatives by providing technical information and sales quotes
  • Supervised retail broker sales representatives and coordinate sales aids.
  • Developed and implemented training classes for sales representatives.
  • Mentored new Outside Sales Representatives.
  • Worked with field sales representatives, engineers and product specialist to create custom proposals, accurate pricing and network configurations
  • Aided in the development and coaching of approximately 20 sales representatives per month.
  • STAR PRODUCTS COORDINATOR - Plant contact for our 90 company sales representatives.
  • Vendor-Managed three districts, 54 indirect sales representatives including two call centers.
  • Supported the company's top selling Southeast Regional Sales Representatives.
  • Set appointments for outside sales representatives.
  • Managed six Key Account Executives and ten independent Manufacturer Sales Representatives.
  • Manage training, promotional materials and product information for sales representatives.
  • Supervised eleven sales representatives selling network services to small businesses with monthly telecom revenues under $1000.

Show More

29. Technical Support

average Demand
Here's how Technical Support is used in Business Account Manager jobs:
  • Provided technical support and assistance for office automation and laptop activities.
  • Receive inbound calls for credit card company to check balance information, make changes, make payments, and technical support.
  • Network with business class support groups including billing, technical support, sales operation to resolve customer issues and complaints.
  • Maintained relationships with account POC's for billing, account maintenance, pricing, modifications and technical support.
  • Provided technical support, preventing repeat calls from customers at 98% success rate.
  • Provided technical support to team of account managers.
  • Provide light technical support and troubleshooting.
  • Identified opportunities to provide preventative activities in reducing technical support issues to increase and optimize application uptime.
  • Provided day-to-day customer and technical support to client accounts both personal and corporate.
  • Provided Technical Support Managed Commercial billing Managed large corporate accounts

Show More

30. Market Share

low Demand
Here's how Market Share is used in Business Account Manager jobs:
  • Developed customer market share and relationships for approximately 150 key accounts with high-risk potential, which require precise management.
  • Emphasized fact based account presentation development, promotional spending evaluation, and market share development.
  • Developed and implemented account specific marketing strategies that yielded market share growth.
  • Result: Eliminated all competitive products, grew market shares to 92%, exceeding SCJ national share by 30%.
  • Developed accounts to gain 17% market share in territory; raised revenue of average daily rate 14%.
  • Identified market share opportunities to over 350 business customers totaling over $4 million in billing revenue.
  • Increased CPS Energy Market share through the promotion of increase and economical uses of energy by 10%
  • Appointed to grow the commercial business segment market share and lead 15-member sales team within assigned market.
  • Implement brand strategies to achieve maximum sales results, market share growth and profitable financial return.
  • Increase market share and growth of current as well as new solutions throughout the region.
  • Analyzed, structured and implemented business plans to increase volume and market share per manufacturer.
  • Helped launch new Point-of-Sale division; increased market share 155% in the first year.
  • Increased company's market share by 60% by targeting previously neglected accounts.
  • Collaborated with Endocrine sales team to increase market share by 21%.
  • Increased account penetration and market share by acquiring new lines of business.
  • Result: Exceeded national market share for 6 consecutive years.
  • Increase market share by direct relationships with referring physicians.
  • Increased market share in Maine by 20%.
  • Saw a 150% lift overall in market share on Contests run Reached and exceeded quota last 8 quarters
  • Supported market share growth objectives by representing Wayfair in a professional manner at prospects offices for sales calls.

Show More

31. Income Tax Returns

low Demand
Here's how Income Tax Returns is used in Business Account Manager jobs:
  • Generated individual income tax returns and tax projections for major performers.

Show More

32. Phone Calls

low Demand
Here's how Phone Calls is used in Business Account Manager jobs:
  • Develop pipeline by establishing relationships via email and outbound phone calls to new and existing accounts.
  • Worked on inside sales receiving inbound and making outbound phone calls selling technology products and services
  • Maintained and grew account base through proper balance of maintenance and prospecting phone calls.
  • Complete daily introduction, check in and take over phone calls to clients.
  • Received and processed incoming phone calls from customer.
  • Make approx 128 phone calls outbound a day.
  • Generate Sales by making outbound telephone calls to current and potential customers to drive revenue for the call center.
  • Financed third party customers & took their phone calls as well in regards to their customers.
  • Answer and direct continuous phone calls.
  • Received phone calls from RC Willey Stores & answer questions in regards to customer credit.

Show More

33. C-Level

low Demand
Here's how C-Level is used in Business Account Manager jobs:
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Gained buy-in from senior-level/C-level stakeholders within target accounts by conducting industry and competitive research and establishing meaningful rapport with decision makers.
  • Prepare and submit detailed statistical reports to C-level management indicating the performance, effectiveness and interest in products and services.
  • Maintained excellent C-Level relationships with over 400 accounts; banking/financial, information technology, and legal services industry focus.
  • Develop and maintain business relationships with C-level executives and independent software vendors.
  • Develop and maintain business relationships with C-level management resulting in increased revenue.
  • Developed and presented solutions to C-level executives (CIO, CFO, CTO) and various IT managers.
  • Build relationships from entry level to C-level positions, building and maintaining crucial strong relationships with every customer.
  • Initiate and direct C-level executive's alliances by developing strategies in accordance with customer missions and needs.
  • Collaborated with key decision makers and C-Level executives to demonstrate, train and facilitate new services.
  • Performed detailed business reviews for the C-level executives of each account on a monthly basis.
  • Set appointments with owners and C-Level Executives, to discover opportunities within the organization.
  • Consulted with C-level executives/owners and advised on the best use of their wireless dollars.
  • Contacted C-Level executives with some of the largest retailing firms in the country.
  • Acted as liaison between C-level decision makers and CDW management and resources.
  • Worked with C-Level clients to provide solutions for their unique business needs.
  • Pitched to C-level executives of companies with 30-100 employees.
  • Presented monthly and quarterly reports to C-level Executives.
  • Compose and deliver product Brochure and Datasheets, Non-disclosure Agreements and ASP Contracts to management and C-Level Executives as needed.
  • Develop relationships with C-level executives and frontline employees marketing and selling Intertek services within automotive and their tier supply base.

Show More

34. Cold Calls

low Demand
Here's how Cold Calls is used in Business Account Manager jobs:
  • Uncovered new needs for existing client product categories as well as generated new business via 60-80 cold calls per day.
  • Identified new sales opportunities through cold calls, referrals, and qualified leads; managed the entire sales life-cycle.
  • Averaged 30 cold calls per day, as a result, generated 25 qualified business leads per month.
  • Conduct cold calls; develop strong relationships with business managers, vice presidents and or owners.
  • Create new business through prospecting, cold calls, and face to face meetings.
  • Assisted sales strategy resulting in a 40% growth and conducted cold calls daily.
  • Establish new business within my territory through cold calls, and referrals.
  • Required to submit leads generated from cold calls or from in store.
  • Networked and made cold calls to find new customers and sales opportunities.
  • Executed monthly 600 cold calls, 60 meetings and 25 proposals.
  • Required to market via cold calls and in person customer presentations.
  • Position requires preforming at least 30 cold calls per day.
  • Make 20 cold calls /week to drive business into dealership.
  • Perform up to 450 Telephone cold calls daily.
  • Performed multiple cold calls each day.
  • Coordinated regularly scheduled seminars for salespeople focusing on marketing activities, e-mail campaigns, customer visits, and cold calls.
  • Set up meetings with potential clients, cold calls, sales meetings, submit timesheet.

Show More

35. Customer Retention

low Demand
Here's how Customer Retention is used in Business Account Manager jobs:
  • Developed strong and lasting business relationships, resulting in solid customer retention.
  • Achieve customer retention by proactively re-marketing accounts.
  • Focus on new customer implementation and existing customer retention by offering a menu of services to enhance the customer experience.
  • Initialed individualized catalog to encourage sales, increase customer retention, expand account base, and further build brand awareness.
  • Key Achievements: * Managed customer retention and growth by coordinating and implementing the needs of client business portfolios.
  • Exceeded customer retention expectations by finishing in top 5 of Qwest Business Account Managers.

Show More

36. Annual Sales

low Demand
Here's how Annual Sales is used in Business Account Manager jobs:
  • Key Account Manager Memphis Division Responsibilities: Managed $6.4 million in annual sales utilizing budget constraints through account specific funds.
  • Increased annual sales to $8M and continuously exceeded goals with an average of 105% for a period of four years
  • Perform daily business management support for a custom machine fabrication company with $ 10M in annual sales and 10 full-time employees.
  • Identified growth opportunities, pitched direct marketing plans, and managed national business-to-business accounts with annual sales of $3.5M.
  • Achieved 11 annual sales incentive awards during 12 year eligibility, maximized sales incentives in 6 of those years.
  • Managed a territory consisting of over 2000 existing and potential accounts that gross over $3.5M in annual sales.
  • Maintained $2M in annual sales of Wireless and Intelligent Network products within a five state region.
  • Exceeded annual sales quota by 100% monthly recurring costs and 155% non-recurring cost attainment.
  • Exceeded quota by 175% which resulted in seven-hundred and fifty thousand dollars in annual sales.
  • Handled key accounts for the company with an annual sales target of USD 1 million.
  • Achieved 120%+ of quarterly and annual sales targets on a consistent basis.
  • Tracked and monthly/ annual sales, inventory, markdown and gross margin performance.
  • Generated over $6MM in annual sales to achieve business goals.
  • Generated over $7 million dollars in annual sales.
  • Increased annual sales by more than $2 million.
  • Compiled and sent out invoices to club members for annual sales Maintained monthly reconciliation reports, deprecation schedule and inventory reports
  • Managed [ ] worth of accounts, and produced 110% of annual sales target in 2009.

Show More

37. Sales Presentations

low Demand
Here's how Sales Presentations is used in Business Account Manager jobs:
  • Led negotiations with corporate client executives and sales reps; generated buzz with well-developed proposals and enticing sales presentations.
  • Prepared and delivered strategic sales presentations, product briefings, demonstrations, and executive non-disclosures to target accounts.
  • Customized and delivered professional sales presentations to C level decision makers for new and existing costumers.
  • Created sales presentations for potential small business customers including telecommunication products, broadband and hardware.
  • Utilized marketing materials during sales presentations to communicate visually and influence purchase decisions.
  • Provided thorough follow-up on global representatives' sales presentations.
  • Developed well thought proposals for outstanding business sales presentations.
  • Planned, created and delivered Telecommunications sales presentations.
  • Developed and gave informational and sales presentations.
  • Worked closely with product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Served as representative for the outside sales team at internal and external client meetings, including sales presentations.
  • Promoted innovative development of marketing strategies and sales presentations to increase output of a medium-size sales force.
  • Partner with product engineers for complex IP, Network, and Cloud solutions for sales presentations.
  • Conduct sales presentations and close sales for fuel management systems to companies with large fleets.
  • Developed sales presentations for new items, category reviews and promotional plans.
  • Create PowerPoints, organized and conducted sales presentations for customers and employees.
  • Create customized sales presentations and conversion plans.
  • Conducted Product and Sales Presentations by Door to Door cold calling, Tele Prospecting, Networking and Marketing Campaigns.

Show More

38. ROI

low Demand
Here's how ROI is used in Business Account Manager jobs:
  • Prepared customized corporate contracts/proposals, corporate budgets including conservative ROI, organized and conducted executive level meetings, presentations.
  • Utilized marketing development funds strategically with customers, analyzing ROI before committing more funds.
  • Performed industry and secondary research, gap-analysis, ROI/cost modeling to present the value in AT&T's product offerings.
  • Created ROI analysis for large and complex projects (>250,000.00) and presented results to Executive Board for approval.
  • Conduct presentations to C-Level executives on solutions offered based on discovering pain points from decision makers to provide a ROI.
  • Provide agency and client solutions to meet their SEM marketing objectives, ROI, and responding to RFP inquiries.
  • Directed the sales and marketing efforts of a $3.1 million account base in Detroit, MI.
  • Maximized market penetration to exceed quarterly revenue targets, ROI targets, and unit targets.
  • Meet with clients to provide cost analysis vs. ROI with new products and services offered.
  • Created account plans and strategies to support and increase presence and exceed ROI.
  • Delivered 162.7 ROI and margin increase indexing at 113 versus category margin.
  • Manage ROI to grow sales/revenue, customer retention and operational excellence.
  • Developed business case and ROI analysis for new initiatives.
  • Maintained Spreadsheet of Equipment Utilization to Assist in Analyzing ROI
  • Skilled at analyzing ROI models.
  • Increase Sales to meet monthly ROI Goals.
  • Joined 2 focus groups to create and establish Qwest's marketing material and ROI model for my department.
  • Provided startup support for new regional Detroit office.
  • Managed multi-location projects that included construction, ROI, and installation timelines.

Show More

39. Trade Shows

low Demand
Here's how Trade Shows is used in Business Account Manager jobs:
  • Managed strategic marketing activities for division including website creation, advertising, collateral development and trade shows.
  • Facilitated and organized numerous trade shows.
  • Handle promotional event planning, trade shows and marketing communications in market for Dunn Edwards, a provider of premium paints.
  • Attended trade shows and a member of local chambers of commerce to effectively build relationships with area business prospects.
  • Develop direct mail campaigns and assist with all aspects of representing company at industry trade shows.
  • Participate in trade shows, industry events, local community chamber and networking groups.
  • Attend industry trade shows to stay current with new technology and products.
  • Set up, managed and attended trade shows for wholesalers and retailers.
  • Represented the organization at Conferences, Trade Shows and Seminars.
  • Represent the company at designated conventions and trade shows.
  • Attended conferences & trade shows to promote products.
  • Communicated with potential clients at trade shows.

Show More

40. Outbound Calls

low Demand
Here's how Outbound Calls is used in Business Account Manager jobs:
  • Make outbound calls in order to retain business through mining and growing accounts with a wireless subscriber.
  • Achieve sales through outbound calls, outside sales presentations and building rapport/trust with existing clients.
  • Initiate pro-active outbound calls to resolve problems follow up on issues and sales opportunities.
  • Completed on average 150 daily inbound/outbound calls generating payment promises and account pay offs.
  • Receive inbound calls and make outbound calls to business across UK and Ireland.
  • Prospected accounts for sales leads and made outbound calls to secure future business.
  • Make outbound calls to potential clients.
  • Handle 40-50 outbound calls Nationwide daily Enter faxed orders and quotes, process web orders.
  • Managed outbound calls to Tulsa residence Scheduled appointments for donation pickups on behalf of cerebral palsy Soliciting, data entry,

Show More

41. Retail Store

low Demand
Here's how Retail Store is used in Business Account Manager jobs:
  • Monitor automatic replenishment systems to identify changing retail store needs and prepare supplemental sales orders.
  • Managed a territory comprised of 15 zip codes, over 5,000 accounts and two company owned retail stores.
  • Managed & trained 35 retail sales consultants to generate business leads within the wireless retail store channel.
  • Traveled assigned business areas pertaining to my division and worked along with Business Manager and Retail Stores.
  • Managed payroll, schedules and training for 25+ selling specialists in key retail stores throughout the southeast.
  • Support COR retail stores in training, development, and reaching quota for business products and solutions.
  • Manage Corporate Owned Retail Store relationships and train Retail Sales Consultants on how to sell Small Business.
  • Increased sales and customer retention rate by working closely with the retail stores and customer service.
  • Prospected and developed relationships through email campaigns, cold calls, and retail store leads.
  • Partnered with AT&T retail stores and customer service to ensure exceptional customer relations.
  • Collaborate and partner with retail store locations to drive small business opportunities in Orange County.
  • Supported 21 Retail Stores in product training and sales associate development.
  • Generate sales dollars for Staples Business Delivery and Staples Retail Stores.
  • Led the Corporate Owned Retail Store teams in growing the Gross Add performance by 150% since 2009.
  • Implemented and managed computer networked POS and accounting systems for multiple location retail store with barcoded perpetual inventory.
  • Partnered with Corporate at&t representatives and managers to grow small business within the retail stores.
  • Subject Matter Expert for all AT&T wireline products and services offered in retail stores.
  • Retail Store and Outside Sales of Wireless/Wireline Equipment.

Show More

42. High Volume

low Demand
Here's how High Volume is used in Business Account Manager jobs:
  • Direct B2B sales, corporate positioning, product launches, advertising, sales collateral and generating high volume campaigns.
  • Develop and retain new business leads working in high volume outbound sales environment.
  • Placed high volume of outbound cold calls to generate new business.
  • Negotiate high volume of radio airtime and non-traditional revenue buys.
  • Experience with managing high volume accounts was also achieved.
  • Managed a high volume workload in a deadline driven environment and consistently met performance standards in all areas.
  • Handle High volume call queue Reservist (Trainer) RB Financial Liaison Member Service Senior

Show More

43. Data Entry

low Demand
Here's how Data Entry is used in Business Account Manager jobs:
  • Hired and fired drivers, prepared payroll, data entry, proofread documents, typed and filed.
  • Generated accounts in Ensemble billing system with 100% accuracy in order data entry.
  • Handled data entry through monthly closing of balance sheet and general ledger.
  • Performed data entry of utility bills into Oracle Forms.
  • Meet and maintained business account relationship with clients Recorded store expenses and attended business meetings Data Entry
  • Performed various administrative duties needed for employee information maintenance including data entry, filing, and processing various human resource transactions.

Show More

44. Prospective Customers

low Demand
Here's how Prospective Customers is used in Business Account Manager jobs:
  • Identify prospective customers by using business directories and following leads Worked with existing business database to increase volume sales.
  • Generated leads with prospective customers for radio advertising through aggressive marketing and cold calling strategies.
  • Assisted and communicated with existing and prospective customers with daily operational needs.
  • Mine existing and prospective customers for referral business.
  • Reach out to current and prospective customers to assist in implementing network features as well as software and hardware.
  • Act as team lead when presenting products/services to existing or prospective customers.
  • Present industry specific solutions to meet the needs of prospective customers.
  • Make 50-90 outbound calls a day to find new prospective customers.
  • Consulted with prospective customers to analyze telecom business needs and provide recommendations on wireless/voice/data solutions to benefit the customer.
  • Designed and delivered marketing presentations to meet prospective customers' telecom needs.
  • Addressed and resolved technical and eBusiness integration issues of prospective customers.

Show More

45. Sales Process

low Demand
Here's how Sales Process is used in Business Account Manager jobs:
  • Developed close working relationship with senior account managers to collaborate on business sales processes and procedures.
  • Directed the sales process for PictureTel videoconferencing equipment and applications.
  • Review sales processes to help identify opportunities for improvement.
  • Collaborated with physicians and their staff to ensure the smooth sales process and transition from the warehouse to the customer.
  • Worked closely with my Molecular Sales Rep to close molecular deals by identifying the opportunities and managing the sales process.
  • Develop and manage all aspects of the sales process with engineering, logistics, marketing and customer service.
  • Handled consultative, value-based and solutions sales process from prospecting and presentation through closing and follow-up.
  • Manage all aspects of the sales process for customers billing $1.9 million in sales revenue.
  • Trained and certified all employees in new initiatives, sales processes and customer engagement techniques.
  • Completed ADT sponsored professional sales training with focus on the sales process and customer retention.
  • Identified new business opportunities, and supported all aspects of the sales process.
  • Manage the sales process from prospecting through implementation of the solution.
  • Trust, honesty and integrity are paramount in my sales process.
  • Manage all aspects of sales process from ideation through development and execution Should be first bullet.
  • Demonstrated exceptional customer service skills and follow through during lengthy, multi-step sales process.

Show More

46. Voip

low Demand
Here's how Voip is used in Business Account Manager jobs:
  • Implemented VOIP based services solutions, IP based Virtual Private Networks Negotiated new contracts, contract renewals and account reviews
  • Assisted the customer in voice provisioning, setup, and resolving complex VoIP network troubles in a timely manner.
  • Provided support and guidance to BVoIP customers.
  • Accomplished professional, tasked with driving new territory growth via core cellular activations, IOT activations and VOIP phone systems.
  • Manage relationships with C-level executives and technology manager to offer VOIP solutions and reduce churn within assigned accounts.
  • Focus on facility based service utilizing dedicated circuits and VOIP technology.

Show More

47. Business Units

low Demand
Here's how Business Units is used in Business Account Manager jobs:
  • Leveraged relationships within the customer to penetrate new business units garnering new opportunities for revenue growth.
  • Lead financial role in re-segmentation analysis that drove change for 2015 from four Business Units to six Product Segments.
  • Coordinate processes and push business standards across all business units and other Global Business teams.
  • Segmented the plant into two different business units, each as a separate reporting entity.
  • Cross selling 3 different Business Units for Newell; Rubbermaid, Goody and their Writing Division.
  • Worked with multiple other BAMs and business units to solve for missing information.

Show More

48. Potential Customers

low Demand
Here's how Potential Customers is used in Business Account Manager jobs:
  • Demonstrated products/services to existing/potential customers and assisted them in selecting those best suited to their needs.
  • Prepared and presented Power Point presentations to potential customers.
  • Prospect potential customers and follow up on referrals on a continual basis in an effort to grow business.
  • Identified potential customers through cold calling and networking and presented solutions based on the needs of the customer.
  • Generated sales by taking mobile showroom to potential customers at their convenience; conducted cold-calling.
  • Analyze market dynamics and position product value to potential customers through market and competitive research.
  • Created product packages based on assessment of customers' or potential customers' needs.
  • Prospect potential customers on a daily basis by cold calling and door knocking.
  • Attract potential customers by answering product & service questions using a consultative approach.
  • Promoted and educated current and potential customers on company's products and services.
  • Provided demo phones so that potential customers can test our service.

Show More

49. Comcast

low Demand
Here's how Comcast is used in Business Account Manager jobs:
  • Managed commercial NET accounts ranging from $5,000 to $100,000 and above including Comcast, Inc.
  • Acquired the largest single location client in the history of Comcast Business in South Florida.
  • Demonstrated knowledge of thelatest Comcast products and services while utilizing a consultative approach.
  • Stayed abreast of latest technology, competition and sales trends in order to best position Comcast products and services.
  • Make outbound calls via dialer to current Comcast Business customers offering account reviews.
  • Sell Comcast Internet, Voice, and TV services to small and mid-sized business to new and existing customers.

Show More

50. Wireless Solutions

low Demand
Here's how Wireless Solutions is used in Business Account Manager jobs:
  • Propelled strategic alliances with private and government agencies corroborating on a high level for wireless solutions.
  • Boosted revenue streams by maintaining a broad knowledge of wireless solutions, rate plans, complex products/services, and selling skills.
  • Provide SMB clients one on one consulting services by strategically presenting wireless solutions that help them do business more efficiently.
  • Maintained a broad knowledge of wireless solutions, rate plans, complex products and services and selling skills.
  • Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories.
  • Used a consultative sales approach to sell complete wired/wireless solutions to business customers in the KY/TN market.
  • Target businesses and recommend wireless solutions by suggesting service plans, data and other enhanced services.
  • Managed and assisted a multitude of business accounts, future-fitting clients needs with wireless solutions.
  • Developed and presented complex wireless solutions to meet prospective client needs.
  • Analyzed telecom business needs and made recommendations on wireless solutions that will benefit the customer.
  • Developed wireless solutions for a range of businesses, creating a more profitable two-way relationship !

Show More

20 Most Common Skill for a Business Account Manager

Sales Goals16.6%
Customer Service13.1%
Product Knowledge12.8%
Financial Statements10.7%
Small Business9.2%
Customer Base3.7%
New Accounts3.6%
Revenue Growth3.3%

Typical Skill-Sets Required For A Business Account Manager

RankSkillPercentage of ResumesPercentage
1
1
Sales Goals
Sales Goals
12.7%
12.7%
2
2
Customer Service
Customer Service
10%
10%
3
3
Product Knowledge
Product Knowledge
9.8%
9.8%
4
4
Financial Statements
Financial Statements
8.2%
8.2%
5
5
Small Business
Small Business
7.1%
7.1%
6
6
Customer Base
Customer Base
2.9%
2.9%
7
7
New Accounts
New Accounts
2.8%
2.8%
8
8
Revenue Growth
Revenue Growth
2.5%
2.5%
9
9
General Ledger Accounts
General Ledger Accounts
2.5%
2.5%
10
10
Internet
Internet
2.2%
2.2%
11
11
Account Management
Account Management
2.2%
2.2%
12
12
Customer Relationships
Customer Relationships
2.1%
2.1%
13
13
Client Relationships
Client Relationships
1.9%
1.9%
14
14
Business Development
Business Development
1.6%
1.6%
15
15
New Clients
New Clients
1.5%
1.5%
16
16
Human Resources
Human Resources
1.4%
1.4%
17
17
Business Owners
Business Owners
1.4%
1.4%
18
18
CRM
CRM
1.4%
1.4%
19
19
Market Research
Market Research
1.3%
1.3%
20
20
Key Decision Makers
Key Decision Makers
1.3%
1.3%
21
21
Business Solutions
Business Solutions
1.2%
1.2%
22
22
Verizon
Verizon
1.2%
1.2%
23
23
Journal Entries
Journal Entries
1.2%
1.2%
24
24
Customer Accounts
Customer Accounts
1.2%
1.2%
25
25
New Business Customers
New Business Customers
1.1%
1.1%
26
26
Quickbooks
Quickbooks
1.1%
1.1%
27
27
Business Clients
Business Clients
1.1%
1.1%
28
28
Sales Representatives
Sales Representatives
1%
1%
29
29
Technical Support
Technical Support
0.8%
0.8%
30
30
Market Share
Market Share
0.8%
0.8%
31
31
Income Tax Returns
Income Tax Returns
0.8%
0.8%
32
32
Phone Calls
Phone Calls
0.8%
0.8%
33
33
C-Level
C-Level
0.8%
0.8%
34
34
Cold Calls
Cold Calls
0.8%
0.8%
35
35
Customer Retention
Customer Retention
0.8%
0.8%
36
36
Annual Sales
Annual Sales
0.7%
0.7%
37
37
Sales Presentations
Sales Presentations
0.7%
0.7%
38
38
ROI
ROI
0.7%
0.7%
39
39
Trade Shows
Trade Shows
0.6%
0.6%
40
40
Outbound Calls
Outbound Calls
0.6%
0.6%
41
41
Retail Store
Retail Store
0.6%
0.6%
42
42
High Volume
High Volume
0.6%
0.6%
43
43
Data Entry
Data Entry
0.5%
0.5%
44
44
Prospective Customers
Prospective Customers
0.5%
0.5%
45
45
Sales Process
Sales Process
0.5%
0.5%
46
46
Voip
Voip
0.5%
0.5%
47
47
Business Units
Business Units
0.5%
0.5%
48
48
Potential Customers
Potential Customers
0.5%
0.5%
49
49
Comcast
Comcast
0.4%
0.4%
50
50
Wireless Solutions
Wireless Solutions
0.4%
0.4%

47,149 Business Account Manager Jobs

Where do you want to work?