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Business administrator manager full time jobs

- 24 jobs
  • Brand Services Manager

    Carousel Luxury Aftercare

    Columbus, OH

    Company: Carousel Type: Full-Time About Carousel Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service. Position Summary The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience. This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care. Key Responsibilities Repair & Custom Coordination Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action. Conduct final QC checks to ensure every repair meets brand and client standards. Serve as the main point of contact for all internal and external repair-related communications. Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services. Communication Management Begin each day with a review of all outstanding client and brand messages. Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools. Execute monthly check-ins with each brand, flagging any problem jobs or delays. Monitor communication and production patterns to identify outliers or bottlenecks. Trigger automated status updates to clients and partners as needed. Billing & Tracking Log repair notes, estimates, and invoice details into the Repair Tracker system. Understand and apply specific client terms, including discounts, markups, and codes. General Administrative Support Compile and distribute weekly performance and job tracking reports. Maintain up-to-date knowledge of Carousel procedures and standards. Qualifications Experience in luxury retail, repairs, operations, or customer service preferred. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Excellent verbal and written communication skills.
    $52k-86k yearly est. 2d ago
  • Director, ESOP Administration

    Transition Finance Strategies

    Columbus, OH

    Full-time Description Want to use your skills to positively impact a fast-paced, growing business?Looking to advance your career in an entrepreneurial environment? We are a professional services firm that provides third-party retirement plan administration services for companies that sponsor Employee Stock Ownership (ESOPs) and 401(k) Plans. Our offices are located in Charlottesville, VA, Columbia, MD, Columbus, OH, Westchester, IL, Pasadena, CA and Maple Grove, MN, although our client base is nationwide. We are one of the top 2 companies that provide ESOP administration consulting services in the country, and we continue to grow our retirement services business (401(k), DB, CB, etc). We are seeking sharp, detail-oriented, dedicated individuals to join our team. We are hiring a Director, ESOP Administration The Director, ESOP Administration will be responsible for overseeing the administration of Employee Stock Ownership Plans (ESOPs) for Blue Ridge Associates' clients, ensuring the delivery of high-quality, accurate, and compliant services. The role requires strong leadership and strategic thinking abilities, as well as deep technical knowledge of ESOP regulations and plan administration. The Director will manage client relationships, mentor staff, and identify opportunities for improvement and expansion of services. The role also involves consulting on complex compliance issues, improving processes, and maintaining a proactive approach to client satisfaction. Essential Functions Leadership & Administration Oversight: o Oversee the administration of complex ESOPs, ensuring accuracy in allocations, compliance with regulatory requirements (e.g., 409(p) testing, Section 1042 restrictions), and timely completion of deliverables. o Supervise a team of administrative consultants and/or ESOP Managers, ensuring a minimal error rate in plan administration and high client satisfaction. o Act as a go-to person for difficult plan administration and compliance issues, offering consultative solutions for both internal staff and clients. Client Consultation & Compliance: o Provide consultative services to clients on ESOP compliance, regulations, and best practices, including complex areas such as prohibited transactions, plan terminations, and 415 failures. o Build strong relationships with clients, offering proactive advice on service enhancements, compliance, and opportunities to optimize their ESOP. o Review work completed by team members, identifying areas of concern related to regulatory compliance, and providing feedback and actionable solutions. o Support clients with complex situations such as ESOP transactions, plan amendments, and regulatory filings. Team Mentorship & Development: o Mentor and train team members, providing constructive feedback and fostering a culture of continuous improvement. o Assist in the professional development of the team, ensuring appropriate certifications (e.g., QKA, QPA) and competency in ESOP administration and compliance. o Lead by example, demonstrating a consultative approach to client service, fostering teamwork, and promoting shared knowledge and resources. o Provide leadership in the review and feedback process for junior staff, helping them grow professionally and meet performance expectations. Process Improvement & Innovation: o Lead and/or participate in initiatives to improve administration processes and operational efficiencies, ensuring high-quality service delivery and enhanced client satisfaction. o Identify opportunities for the implementation of new technologies, tools, or optional services (e.g., ESOP Connection, ESOP Governance) to streamline processes and improve client outcomes. o Contribute to the development of best practices in ESOP administration and regulatory compliance to ensure Blue Ridge remains at the forefront of the industry. Other Duties o Actively participate in management meetings, contributing to strategic planning, client retention discussions, and team performance evaluations. o Review and approve client reports, ensuring timelines are met, and all deliverables meet high standards of quality and compliance. o Manage assigned performance evaluations for direct reports, providing timely feedback and identifying opportunities for training, continuing education, and professional development. o Collaborate with internal teams to resolve client issues and assist with the development of solutions that improve customer satisfaction and service delivery. Requirements Skills/Abilities · ESOP Expertise: In-depth knowledge of ESOP rules, regulations, and compliance requirements, including experience with complex areas such as 409(p) testing, prohibited transactions, and Section 1042 restrictions. · Leadership & Mentorship: Proven ability to lead and mentor a team, providing guidance, feedback, and professional development. · Consultative Approach: Ability to articulate complex issues in simple terms and take a consultative approach to advising clients on ESOP-related matters. · Client Relationship Management: Demonstrated ability to develop and maintain strong, lasting relationships with clients, offering solutions that add value and foster trust. · Process Improvement: Ability to identify areas for process improvement and efficiency gains, enhancing both internal workflows and client satisfaction. · Communication & Presentation Skills: Strong verbal and written communication skills, including the ability to present complex issues clearly and effectively to diverse audiences. · Industry Networking: Actively participate in industry groups, network with industry professionals, and contribute to Blue Ridge's reputation as a thought leader in the ESOP space. Education/Experience · Bachelor's Degree or equivalent experience in a related field (e.g., Business, Finance, or Law). · Certifications: QKA, QPA, or similar certification preferred. · ESOP Experience: At least 10+ years of experience in ESOP plan administration or a related field, with a strong track record of managing complex ESOPs and regulatory compliance. · Leadership Experience: Experience leading and managing teams, mentoring staff, and contributing to business development is preferred. · Client Service Excellence: Strong history of delivering excellent client service and developing long-lasting client relationships. · Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ESOP-specific tools or platforms (e.g., ESOP Connection, ESOP Governance). Supervisory Responsibility · Direct supervision of a team of ESOP Managers and ESOP Administrative Consultants, including providing feedback, mentoring, and performance evaluations. · Support the development and growth of team members, assisting with the achievement of certifications, and addressing performance or development challenges. Work Environment Available to work overtime to cover peak workloads and other business needs Travel Must be able to travel as needed (less than 10%) Benefits: We offer challenging work, a competitive salary, and an outstanding opportunity for career growth for the right candidate. Our comprehensive benefits package includes Medical, Dental, Vision, Life & AD&D, Disability, FSA, HSA with company contribution, 401(k) with company match, parental leave, paid time off and education/association dues assistance. We work hard, but we also have fun. As a Blue Ridge Associates employee, you will be a part of a company that supports charitable activities through fundraising and volunteer work. You'll enjoy quarterly virtual Happy Hours, Monthly Birthday Celebrations and Annual Social gatherings where we celebrate our successes. You'll have opportunities to shine by joining one of our committees or by volunteering for a special project that calls your name. Come join us! Don't miss this opportunity to become a part of our dynamic organization! Equal Opportunity Employer Must be authorized to work in the US.
    $72k-108k yearly est. 60d+ ago
  • Senior Office Administrator

    Upstart Services 4.0company rating

    Columbus, OH

    About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: The Office Management & Workplace Events (OM&WE) team is responsible for creating safe, inspiring, and efficient work environments for Upstarters, while supporting the company's digital-first strategy through thoughtful in-office experiences and events. As the Senior Office Administrator at Upstart, you will own the day-to-day operations of our Easton office, ensuring it runs smoothly, feels welcoming, and reflects Upstart's values. You'll partner closely with the Columbus OM&WE team, IT, Facilities, and vendors to deliver an exceptional in-office experience for employees and visitors alike. How you'll make an impact Serve as the primary point of contact for the Easton office, creating a professional, welcoming environment for employees and visitors. Oversee daily operations including front desk coverage, facilities coordination, and vendor management to ensure a safe, efficient, and well-maintained workplace. Manage pantry, catering, and supply programs, ensuring consistent quality and anticipating employee needs. Plan and execute onsite logistics for meetings, events, and team gatherings, coordinating setup, teardown, and A/V readiness. Respond to office support requests with urgency and accuracy, escalating complex or sensitive issues when needed. Maintain and refine office processes and documentation, driving consistency across Columbus and other Upstart offices. Minimum Qualifications 3+ years of experience as an executive assistant or in administration, office management, event planning, or a similar field. Proven ability to stay organized, prioritize workload, and execute tasks with great attention to detail. Confident, positive demeanor and ability to communicate professionally across all levels of the organization. Experienced knowledge of Google Suite. Preferred Qualifications Experience working in tech or high-growth environments. Familiarity with office openings, facilities coordination, or vendor management. Skilled in event coordination and catering logistics. Ability to identify and implement process improvements in office operations. Strong interpersonal and problem-solving skills with a focus on service and efficiency. Position location This role is available in the following locations: Columbus, Ohio Time zone requirements The team operates on the East coast time zones. In-Office requirements: You will be required to work from our Easton (Columbus) office 5 days per week. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. Columbus, OH - Anticipated Hourly Rate Range$30-$40 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************
    $30-40 hourly Auto-Apply 16d ago
  • Manager, Business Office

    Cottonwood Springs

    Columbus, OH

    Your experience matters At Columbus Springs-East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities How you'll contribute Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. Qualifications and requirements Education: Bachelor's Degree in related field preferred Applicable work experience may be used in lieu of education Minimum overnight travel (up to 10%) by land and/or air. Essential Functions: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Creates and fosters an environment that encourages professional growth. Ensures department stays focused on their important role in the continuum of care. SUPERVISORY RESPONSIBILITIES: Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. About Us Columbus Springs - East is a 72 bed hospital located in Columbus, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters EEOC Statement Columbus Springs - East is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $48k-71k yearly est. Auto-Apply 8d ago
  • Service Excellence Manager

    The Strickland Group 3.7company rating

    Columbus, OH

    Join Our Dynamic Insurance Team - Unlock Your Potential! Are you ready to take control of your future and build a career in one of the most stable and lucrative industries? We are seeking driven individuals to join our thriving insurance team, where you'll receive top-tier training, support, and unlimited income potential. NOW HIRING: ✅ Licensed Life & Health Agents ✅ Unlicensed Individuals (We'll guide you through the licensing process!) We're looking for our next leaders-those who want to build a career or an impactful part-time income stream. Is This You? ✔ Willing to work hard and commit for long-term success? ✔ Ready to invest in yourself and your business? ✔ Self-motivated and disciplined, even when no one is watching? ✔ Coachable and eager to learn? ✔ Interested in a business that is both recession- and pandemic-proof? If you answered YES to any of these, keep reading! Why Choose Us? 💼 Work from anywhere - full-time or part-time, set your own schedule. 💰 Uncapped earning potential - Part-time: $40,000 - $60,000 /month | Full-time: $70,000 - $150,000+++/month. 📈 No cold calling - You'll only assist individuals who have already requested help. ❌ No sales quotas, no pressure, no pushy tactics. 🧑 🏫 World-class training & mentorship - Learn directly from top agents. 🎯 Daily pay from the insurance carriers you work with. 🎁 Bonuses & incentives - Earn commissions starting at 80% (most carriers) + salary 🏆 Ownership opportunities - Build your own agency (if desired). 🏥 Health insurance available for qualified agents. 🚀 This is your chance to take back control, build a rewarding career, and create real financial freedom. 👉 Apply today and start your journey in financial services! ( Results may vary. Your success depends on effort, skill, and commitment to training and sales systems. )
    $70k-150k yearly Auto-Apply 37d ago
  • Field Service Manager Branch

    Crown Equipment Corporation 4.8company rating

    Columbus, OH

    :** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. **Job Posting External** **Job Responsibilities:** + Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. + Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. + Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc. + Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports. **Qualifications:** + High school diploma and prior experience as a Field Service Technician + Prior experience as a Dispatcher and/or Supervisor preferred + Strong technical/repair knowledge + Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience + Valid driver's license, good driving record, and the ability to safely operate lift trucks **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $70k-99k yearly est. 59d ago
  • Ops 2.0 Business Operations Manager

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210665898 JobSchedule: Full time JobShift: : Are you interested in helping lead a once-in-a-generation transformation at the premier global financial services institution? Ops 2.0 is taking advantage of the strategic opportunities presented by Deposits 2.0, Utilities, and other initiatives to make end-to-end improvements for Ops including both customer and employee experiences. The team works with SME's across different Ops areas to define current states and make recommendations for future states that will enhance our speed to market, technological efficiencies, and human capital management. As a Business Operations Manager in our Operations 2.0 team, you will be at the forefront of transforming our operational processes by leveraging strategic opportunities presented by Deposits 2.0 and other change efforts. You will collaborate with cross-functional teams to influence the design of new deposit products, ensuring operational considerations are met and strategic initiatives are executed effectively. Your role will be crucial in mapping processes, identifying pain points, and leveraging data-driven metrics to improve end-to-end experiences. With your curiosity, courage, and expertise in consulting and product knowledge, you will drive significant improvements and avoid incurring additional operational debt. Job responsibilities * Lead the analysis of operational impacts of new deposit products; predict and mitigate issues. * Collaborate with cross-functional teams to create detailed business cases that support operational recommendations, leveraging data and analytics to drive decision-making. * Drive organizational change within operations using the Prosci ADKAR Model for effective management. * Communicate product vision and benefits to engage stakeholders. * Build and maintain strong relationships with key stakeholders, including senior leadership, operations teams, and external partners. * Act as a trusted advisor on readiness and change management. Required qualifications, capabilities, and skills: * Proven experience in business operations management * Strong analytical skills with the ability to predict and mitigate operational issues. * Experience in leading cross-functional teams and collaborating with various stakeholders. * Excellent communication skills, with the ability to articulate product vision and benefits to engage stakeholders. * Familiarity with change management methodologies, such as the Prosci ADKAR Model. * Ability to build and maintain strong relationships with key stakeholders, including senior leadership and external partners. Preferred qualifications, capabilities, and skills: * Management Consulting experience * Experience in managing the launch of new products, particularly in the financial services sector. * Proficiency in data analytics tools and techniques to drive decision-making. * Experience in human capital management and fostering a collaborative, high-performance culture. * Previous experience in conducting dress rehearsals to assess and address operational gaps.
    $86k-109k yearly est. Auto-Apply 60d+ ago
  • Manager, Business Office

    Lifepoint Hospitals 4.1company rating

    Columbus, OH

    Your experience matters At Columbus Springs-East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: * Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts * Competitive paid time off and extended illness bank package for full-time employees * Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage * Tuition reimbursement, loan assistance, and 401(k) matching * Employee assistance program including mental, physical, and financial wellness * Professional development and growth opportunities How you'll contribute Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives. Qualifications and requirements Education: Bachelor's Degree in related field preferred Applicable work experience may be used in lieu of education Minimum overnight travel (up to 10%) by land and/or air. Essential Functions: * Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. * Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. * Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. * Creates and fosters an environment that encourages professional growth. * Ensures department stays focused on their important role in the continuum of care. SUPERVISORY RESPONSIBILITIES: Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. About Us Columbus Springs - East is a 72 bed hospital located in Columbus, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters EEOC Statement Columbus Springs - East is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
    $55k-67k yearly est. 8d ago
  • Senior Manager, Business Compliance and Risk Controls Audit

    CVS Health 4.6company rating

    Columbus, OH

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. This exciting role is a fast-paced healthcare provider support role, intended to foster a positive provider experience by supporting the end-to-end process of defining and supporting SOC and SOX controls through collaborating with cross-functional teams. This position will support network across all lines of business. + Understanding business operations to identify gaps and areas where new controls are required + The facilitation of business process and control documentation, which includes developing new controls and ensuring controls are designed appropriately to effectively manage risk + Identify and proactively notify all impacted areas of control changes that may require enhancements, process changes, or other updates + Partner with stakeholders to continuously evaluate and recommend opportunities to reduce risk, strengthen the internal control environment, and introduce operational efficiencies + Independently collect facts, utilize strong analytical capabilities to recommend appropriate actions on complex matters, and effectively communicate status and results in a concise, timely manner. + Accountable for all steps within the life cycle of control testing including conducting walkthroughs with Internal and External auditors, maintaining Information Provided by Entity (IPE) and providing documentation as needed when audit selections are made + Responsible for monthly and bi-annual controls review, including audits of Provider Tab and Rate Wizard transactions, Fee Schedule, and Rate Load Tracking Database audits + Support audits out of QNXT and PRMS systems to support Medicaid SOC and SOX controls + Coordinate with applicable reporting areas as needed to ensure reports are generated timely and are continuously reviewed for process efficiencies + Must be able to effectively prioritize and review the status of assigned work to track progress and manage towards business objectives and compliance due dates. + Must exhibit leadership qualities, strong written and oral communication skills, and strategic thinking + Able to drive decisions based on data analysis + May be asked to support other projects as needed based on business need ****This position can be remote or hybrid depending on candidate location and commutable distance to a nearby office.** **Required Qualifications** + 5+ years compliance and/or audit experience in SOC and/or SOX controls + 5+ years of project management experience + Health insurance industry a plus + Strong communication, critical thinking, problem resolution and interpersonal skills with proven ability to influence and collaborate with providers and internal partners at all levels. + Excellent analytical and problem-solving abilities + Ability to work independently and manage multiple priorities + Detail-oriented with a high level of integrity and professionalism **Preferred Qualifications** + Advance working knowledge of business systems, applications, and tools supporting network management, contracting, and provider data systems + Experience in related business environment with exposure to provider data, processes, etc. **Education** Bachelor's degree preferred / specialized training / relevant professional qualifications **Pay Range** The typical pay range for this role is: $67,900.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 12/29/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
    $67.9k-199.1k yearly 45d ago
  • Practice Services Manager

    Frost Brown Todd LLP 4.8company rating

    Columbus, OH

    Job Description Frost Brown Todd LLP, a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Practice Services Manager to join our firm. The Practice Services Manager will support the business performance and daily operational needs of the firm's Practice Groups, playing a key role in advancing Practice Group and the firm-wide strategic goals. This position also helps foster a positive and inclusive work environment that encourages teamwork, collaboration and cross-functional cooperation across groups, teams, and offices. The ideal candidate will bring strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, professional services environment. Key Responsibilities: Review and analyze monthly financial reports on attorney productivity, time entry, workflow, and other firm metrics to monitor key performance indicators. Highlight trends and key insights from the analysis and help identify opportunities for improving performance against goals. Promote appropriate and effective delegation of work based on expertise and experience. Collaborate with colleagues in Finance, Pricing, Legal Project Management, Data & Innovation and other departments to address ongoing and ad hoc information, reporting and technology needs. Support the planning and execution of Practice Group meetings and retreats by coordinating with appropriate administrative departments, preparing and communicating agendas and materials, and developing and executing action items. Facilitate communication and collaboration within and across Practice Groups to enhance teamwork and cross-functional cooperation. Proactively identify opportunities for process and practice improvements. Partner with Practice Group members to develop and implement best practices and promote knowledge sharing across Practice Groups. Support and manage Practice Group initiatives by engaging administrative departments to ensure Practice Group Leaders and Practice Groups receive support in all service areas. Partner with the Director(s) of Practice Services and Practice Group Leaders to develop specific financial goals, objectives, targets, and measures for each Practice Group and for the Department as a whole. Assist with the annual revenue budget preparation and the management of other planning processes. Participate in the formulation of Practice Group expense budgets. Develop and manage specific Practice Group budgets. Collaborate with Practice Group Leaders, Directors of Practice Services and Pricing to establish attorney billing rates. Monitor and analyze Practice Group performance, including financial review, provide recommendations for corrective action when necessary, and assist with follow-up. Understand and apply Practice Group, attorney, and client profitability models. Support Practice Group Leaders and attorneys in achieving acceptable levels of profitability. Assist Practice Group Leaders with attorney workforce planning and forecasting, as well as attorney recruitment, retention, and training. Provide input on attorney evaluation, compensation and advancement. Participate in and assist with follow-up activities to performance evaluations for associates and partners. Assist with the integration of attorneys into Practice Groups, with emphasis on new associates. Coordinate with Practice Group members and other firm personnel to ensure a smooth transition of client work and the proper handling of administrative tasks related to attorney retirements or departures. Assist in the development, execution, and monitoring of Practice Group and Department business plans. Support Practice Group Leaders to drive strategic and profitable growth and provide targeted support in the execution and management of day-to-day initiatives and activities toward that goal. Participate actively in Department/Practice Group/Partner meetings, retreats and special events. Assist in the development, execution, and tracking of strategic initiatives, goals and long-term plans for the Practice Group(s) and Department(s). Job Requirements: Bachelor's degree required. J.D. or MBA highly desirable. Minimum three years of experience in roles involving leadership/management, business operations, project management, financial analysis/reporting. Experience in a professional services firm required; law firm experience is highly desirable. Experience as a practicing attorney is helpful but not required. Demonstrated career progression involving increasingly complex leadership or management assignments and responsibilities. Demonstrated diplomacy and professional presence to build relationships and gain the confidence of internal stakeholders as a trusted advisor. Strong client service and team mindset. Strong client service orientation and collaborative mindset; able to work effectively with multiple stakeholders to achieve buy-in and results. Commitment to handle confidential and sensitive information with the appropriate discretion. Strong interpersonal and management coaching skills. Strong planning and organization skills. Excellent written and verbal communication skills. Ability to manage multiple projects and competing priorities at once, problem solve, and work well under tight time constraints. Strong business and financial acumen; sound judgment and analytical thinking with strong attention to detail. Motivated self-starter. Proactive approach and the ability to work “hands-on”, as required. Ability to work effectively with individuals at all levels, including in challenging situations. Cultural awareness to individuals from a broad range of backgrounds, including race, ethnicity, religion, gender, sexual orientation, gender identity and disability. Ability to understand unconscious bias and its effect on recruiting, hiring, performance and advancement. Ability to quickly shift priorities in a fast-paced and growing environment. Ability to work over 40 hours per week and travel as needed across the firm's footprint. Weekend travel may be required from time to time. Travel time estimates are moderate (15-20%). Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $53k-66k yearly est. 16d ago
  • Barista Service Manager

    Lifestyle Construction Services

    Columbus, OH

    Team Member Title: Service Manager - Morning Ritual Team: The Goat & Morning Ritual Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift Continuous push to meet financial objectives and drive to increase sales and customer base. Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. Manages vendor communication, support equipment maintenance and repair as applicable. Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. Assists with food prep, cooking, serving or bar duties when required. Prepares employee schedules if needed and manages staff under the direction of the General Manager. Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. Coordinates and manages all on-site barista training initiatives and programs. Support initiatives at The Goat restaurant, including operational support and other duties as needed. Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. High school degree or equivalent is required. This role requires outstanding and proven customer service and experience delivery skills. One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. Excellent time management skills required. Service Managers must be able to multitask and work in a fast-paced, dynamic environment. ServSafe certification preferred. TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: Full Suite of Health Benefits Retirement Plan with Company Match Competitive PTO policy Generous parental and family leave Strong Company Culture Career Growth Opportunities Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $52k-86k yearly est. Auto-Apply 18d ago
  • Service Manager

    Dobbs Tire and Auto Centers 3.7company rating

    Columbus, OH

    Coordinates activities of technicians engaged with servicing and repairing cars, trucks, SUVs, crossovers and other automotive vehicles. Sells necessary automotive supplies, accessories and required repairs to the customer for their automotive vehicle. Supervises shop area to maximize profit level of the store. ESSENTIAL FUCNTIONS OF THE JOB Schedules daily repair work of the back shop staff (automotive technicians, alignment technicians, and tire/lube technicians) based on availability of equipment and personnel. Assists in the repair, diagnoses and estimates of system(s) repair costs(s). Secures customer approval to perform repairs. Inspects and drives repaired vehicles to verify repairs. Keeps inventory of repair parts and equipment and requisitions replacements stock within guidelines of inventory control. Performs miscellaneous service work of job assignments, such as opening and closing store and stocking of tires. MARGINAL FUCNTIONS OF THE JOB Ensures equipment is clean and working properly. Analyzes defective equipment to determine cause of trouble and performs repairs on equipment. Collects cash from customer for purchases and makes change, and/or charges purchases using customer's credit card. Trains workers and demonstrates repair and maintenance of vehicles. Evaluates performance of technicians and back shop personnel. QUALIFICATIONS AND EDUCATION REQUIREMENTS Knowledge Length of training to perform at minimum levels: 1 to 2 years Valid driver's license required. Experience 4+ years' experience and an automotive technician. Working knowledge of automotive systems. Proficient use of tools and equipment used in the repair and service of automotive vehicle systems. WORKING CONDITIONS Works 40+ hours per week (overtime expected). Exposure to extremes in temperature due to nature and activity of business. Chemical exposure/contact to various solvents, lubricants and fluids used in the repair and service of automotive vehicles. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
    $55k-91k yearly est. 4d ago
  • Barista Service Manager

    Lifestyle Communities, Ltd. 4.2company rating

    Columbus, OH

    * Team Member Title: Service Manager - Morning Ritual * Team: The Goat & Morning Ritual * Team Member Description: Full Time Who We Are: Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection. No matter your area of expertise, at LC, you'll find your why and your place to belong. Guided by our core values of performance, quality, communication, teamwork, and leadership, you'll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? The Team You Will Join: In Hospitality, we're passionate about inspiring genuine moments, promoting social activity, and interacting with every person that walks through the door. In this role, you'll experience that culture as a team member, too. You'll find that The Goat and Morning Ritual are all about you and the personal experiences and memories we'll help you create here, and perhaps more importantly, that you'll help create for others. The Difference You Will Make: This role is responsible for ensuring guests have a great experience while visiting The Goat restaurant and Morning Ritual coffee shop, leading and managing the barista team members, participating in recruitment efforts, coordinating and managing all on-site coffee shop training initiatives, and adhering to all required health and safety standards. Who You Are: * In alignment to the brand framework, this role will focus on creating positive, memorable experiences for our customers, guests, residents and clients alike. * Leads and manages front of house team members, including but not limited to, hosting daily pre-shift meetings, conducting floor walks, and ensuring experience goals and quality standards for front of house team members are achieved with each shift * Continuous push to meet financial objectives and drive to increase sales and customer base. * Maintains compliance with regulations and mandates involving the service of alcohol as well as health and safety standards in the work environment. * Partners with the leadership team to ensure that all guest experiences (leagues, bands, etc) are properly managed and works with corporate training team to retrain and position employees. * Guarantees customer satisfaction by ensuring staff delivers a safe, positive and memorable customer experience. * Maintains an environment that meets health and safety regulations as it relates to restaurant expectations. * Manages vendor communication, support equipment maintenance and repair as applicable. * Prepares and manages service staff schedules, taking into account business needs, labor costs, and employee availability. Adjusts staffing levels as necessary to meet customer demand and maintain efficient operations. * Works with frontline staff and home office administration to ensure proper onboarding processes are followed and completed in a timely manner. * Assists with food prep, cooking, serving or bar duties when required. * Prepares employee schedules if needed and manages staff under the direction of the General Manager. * Adhere to alcohol policy as dictated by company, local and national regulation, including but not limited to responsible alcohol service. * Coordinates and manages all on-site barista training initiatives and programs. * Support initiatives at The Goat restaurant, including operational support and other duties as needed. * Ensures that all coffee equipment is properly maintained, calibrated, and cleaned according to manufacturer guidelines. Schedules regular maintenance and repairs as needed. * Documents performance issues, including recognizing staff and writes employee reviews in conjunction with the General Manager. What You'll Bring: * Qualified candidates will have at least two (2) years of restaurant operations management experience, coffee shop experience strongly preferred. * High school degree or equivalent is required. * This role requires outstanding and proven customer service and experience delivery skills. * One must have previous associate management experience including assisting with recruitment efforts and inspiring staff through on-going training initiatives. * Excellent time management skills required. * Service Managers must be able to multitask and work in a fast-paced, dynamic environment. * ServSafe certification preferred. * TABC Certification where applicable How We'll Take Care of You: At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. Here are just some of the benefits we offer for being part of our team: * Full Suite of Health Benefits * Retirement Plan with Company Match * Competitive PTO policy * Generous parental and family leave * Strong Company Culture * Career Growth Opportunities * Community Engagement and Volunteerism FT123 Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $46k-64k yearly est. Auto-Apply 16d ago
  • Service Manager- Beer Barrel Pizza & Grill

    Good Food Restaurants 3.8company rating

    Columbus, OH

    Service Manager Goal: To enhance the guest experience by preventing stressors and continuously improving the quality of the greeting experience, timeliness of table service, efficiency of drink delivery, knowledge and courtesy of our service team, and our sales practices. We must allow our guests to come in, eat, and drink with ease. We aim to build return guests by ensuring smooth operations and a memorable and extraordinary experience. The Service Manager ensures the store's service operation is held to company standards. The performance metrics used to gauge success in this role include, but are not limited to, guest satisfaction ratings, beverage cost of goods, FOH staffing, FOH cleanliness, health and sanitation, check count growth, check average growth, and the FOH training program. Responsibilities: Hold the service team accountable for exceptional and quick service to ensure the guest experience is at the top of everyone's mind every shift in collaboration with the FOH supervisor, if applicable Responsible for keeping beverage costs at or below company goals by weekly ordering and inventory and actively using Margin Edge to track COG progress while actively adjusting your processes to align with store goals Ensure FOH staffing levels are met by actively hiring for terminations and seasonal help - complete all steps for successful onboarding and training for new hires Build relationships with your staff, be flexible with their scheduling needs, create a welcoming and enjoyable workplace, and provide praise performance feedback and developmental plans through timely evaluations to keep employee turnover to a minimum You are responsible for all FOH interpersonal staff conflicts, including call-offs, progressive disciplinary action, and terminations, while collaborating with your General Manager Build weekly FOH schedules that align with labor budgets, are fair for staff, and work with the business flow Communicate on an ongoing basis with your GM and maintenance team to flag high priority needs and follow through until the task is completed Keep cleanliness as an ongoing project with weekly and daily cleaning, identify and assign larger tasks checklists, and follow through Uphold server tip credit and dual jobs compliance Uphold standards on BB Basics - attendance, uniforms, atmosphere, and environment. 100% table touches through the dot program Communicate to the BOH manager and GM food quality issues or guest suggestions. Responsible for drive-time and carryout accuracy Ongoing training of FOH staff - G.R.A.C.E. training, GFR Rewards, developing leaders and promotions from within your team Directly oversees the Guest Service Specialist (GSS) team Responsible for maintaining all up-to-date menus, food, drink, seasonal, tabletop promotional advertisements, and current promotional and entertainment posters throughout the restaurant; responsible for ordering menu page and cover replenishment through commissary as needed Qualifications: A minimum of 3 years of supervisory or management experience Experience in a high-volume restaurant with a full-service bar Knowledge of or certification in safe food handling procedures Knowledge of or certification in safe alcohol and bar procedures Experience Leading diverse teams of people Experience training and mentoring new staff Strong judgment which can be used to set and achieve goals A positive and upbeat personality, capable of inspiring others Basic business math skills and computer literacy Work environment: This position is a full-time, 50-hour, exempt salaried position This position reports directly to the General Manager This position is 100% in-person Beer Barrel Pizza & Grill is an equal opportunity employer. We offer a welcoming and inclusive environment in service of one another, our employees, the diverse customers we aim to serve, and the communities we call home. We do all of this with kindness, empathy and respect for each other.
    $39k-58k yearly est. 14d ago
  • Donor Services Manager

    Franklin Park Conservatory 3.7company rating

    Columbus, OH

    ABOUT US Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facilitysituated two miles from downtown Columbusfeatures glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Childrens Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all. MISSION As a premier botanical garden destination, we connect people to nature and create life enhancing experiences. VISION Envision a world that celebrates nature as essential to the human experience. JOB SUMMARY The Donor Services Manager is a donor-centric role, ensuring that making a gift to the Conservatory is a pleasant and seamless process. This position oversees the Conservatorys confidential donor/prospect database, manages the Development Coordinators use of the database, and supports all areas of development including financial reporting and reconciliation. This position plays the lead role in maturing the development teams ability to offer and accept more complex gift types. The role is also responsible for generating and analyzing reports/queries, assisting with donor/prospect research and plans, and general compliance with gift and non-profit regulations. This position reports to the Associate Director of Development. Additional Information: This is a hybrid full-time exempt position based in Columbus, Ohio. This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory. Compensation: $55,000 - $62,000 annual salary. RESPONSIBILITIES Donor Services and Programs: * In service to the team Annual Operating Fundraising goal and in alignment with the Development Team calendar, initiates and oversees the spring, fall lapsed and end of year appeal processes, ensuring all constituent groups have the opportunity to support the mission. * Regularly ensures giving and registration mechanisms: i.e. webpages, on-site giving options, and donation forms are accurate, trackable, and simple for donors to use. * In partnership with the Assoc. Director of Development and the Grant and Development Writer, ensures the giving pages of the website are updated at least annually with new information such as tax law changes, giving initiative changes, or new compelling donor testimonials. * In partnership with the Grant and Development Writer, ensures donor acknowledgement letters are updated annually. * Oversees the Development Coordinators implementation of the Donor Stewardship Plan including timely acknowledgements, milestones, Development Committee outreach and manages the implementation and budget of the new, internal stewardship store. Data Management: * Maintains knowledge & understanding of organizations major programs and initiatives supported by philanthropy, and ensures this knowledge is applied to quality gift/pledge entry in compliance with GAAP rules and Tessitura functions. * Monitors incoming gifts from all sources and oversees the quality of data/gift entry, generates reports on YTD and projected fundraising, and manages the financial reconciliation with the Controller/Finance team monthly or as requested. * Handles organizational and constituent data with absolute discretion, troubleshoots and problem-solves to maintain integrity. * Serves as the Development departments database technical consultant and subject matter expert. * Serves as primary point of contact with the Conservatorys CRM Manager, attends training sessions as needed, and maintains a presence within the Tessitura community. * Supports the Development Plan by creating dashboards and reports that support fundraising KPI reporting, completes queries including donor and mailing lists, produces routine and custom reports, and produces recommendations/analysis of the same for the team and the VP of Philanthropy. * Conducts prospect research through software and Internet resources for donor cultivation and stewardship, as requested; manages the iWave contract. * Supports moves management, through ensuring Tessitura functionality, quality portfolio/plan set up and participating in annual portfolio reviews for major gift fundraisers. * Develops written documentation, internal operating procedures and end-user instructions for Tessitura and ancillary software. * Trains and notifies the team of changes in data entry and procedures; assists with setting up new user accounts. * Enters donor/prospect actions and relevant information in Tessitura as requested/needed. Administrative Management: * Manages and mentors the Development Coordinator (DC) in all areas, including performance management and payroll duties. * With VP of Philanthropy, develops and manages the written and actual Standard Operating Procedures for all accepted gift vehicles at the Conservatory. * Leads the pledge set-up, payment, write off, and credit card recurring gift processes. * Seeks to ensure FPC/FOC is in compliance with tax laws, and manages the DC in maintaining the FPC AOI, Solicitors License, USPS nonprofit rate, and other compliance needs. * Supplies materials for the President and CEO as requested. * Supports the Development departments donor and member events as needed, which may include occasional evening and weekend availability. * Performs other duties as assigned. KNOWLEDGE AND EXPERIENCE REQUIRED * Bachelors Degree. * Demonstrated experience with data analysis and data-driven decision making. * 3+ years work experience with Tessitura. * Experience working with donors in either cultivation or stewardship efforts. * Experience with end-user support, data integrity and reporting. * Extensive computer and software knowledge, including a high level proficiency with Microsoft suite, Microsoft Word, Excel, PowerPoint, Teams. SKILLS REQUIRED AND RESULTS TYPICALLY ACHIEVED * Highly organized and accurate with strong attention to detail. * Strong analytical and problem-solving skills. * Excellent written and verbal communication skills, including presentation and management skills. * Mature judgment, including discretion handling confidential donor personal and financial information. * Excellent interpersonal and customer service skills, with the ability to develop and maintain effective working relationships. * Self-starter with the ability to work independently, set priorities and meet deadlines. * Ability to multi-task in a fast-paced environment. * Flexibility to work occasional evenings and weekends. EEO Statement: Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.
    $55k-62k yearly 14d ago
  • Service Manager

    Honda Motorsports

    Marysville, OH

    Full-time Description At Honda Marysville Motorsports we are developing New Processes to help better serve our customers. Do you have experience working specifically with automotive or motorsports service? If you appreciate the value of detail, working with customers in a timely manner, take a moment and A pply Now! Make going to work FUN AGAIN! Employee Benefits Package: TOP Level Compensation HSA / FSA Health Plan Dental / Vision Plan Short / Long Term Disability Life Insurance Company Match Retirement Paid Time Off Employee Purchase program The Performance Impact Exceptional · Team · Passion · Community Remember...a smile changes the delivery of everything. If you're ready for a new and exciting career, take the first step and reach out to us today! Responsibilities As a Service Manager, you will: Assists all customers with service needs Answering incoming phone calls with a positive attitude Operate computer and paper cataloging systems for orders Effectively communicating store specials and warranty policy information to customers Fulfill Service Technician's repair order accurately and efficiently Manage Service Department Staff Requirements Qualifications: 3-years of Automotive of Motorsports Service Manager Experience is a Big Consideration, But Not Required. Ability to read and comprehend instructions and information. High school diploma or the equivalent required. Excellent communication, supervisory, and managerial skills Ability to operate the department at a profit according to dealership guidelines. Valid driver's license with a good driving record. Performance Automotive Network is a drug-free workplace.
    $52k-86k yearly est. 60d+ ago
  • Manager - Laboratory Services

    K.A. Recruiting

    Crooksville, OH

    Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio! Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) Requirements - BS degree - ASCP certification - Prior lab experience and knowledge - Supervisor experience needed Job Quick Facts - Oversees phlebotomy and central processing - Reports to Lab Director - Has 1 peer manager (Clinical Lab Manager) - Has 1 Phlebotomy Supervisor/Senior Tech - Must be willing to work as a Phlebot in times of high census/call-offs - Experience in a high volume lab almost a ‘must' - Experience with the corrective action process strongly recommended - Not a position for the timid of heart or anyone lacking leadership confidence Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! REF#LM973
    $52k-86k yearly est. 3d ago
  • Service Manager

    Bridgestone Corporation 4.7company rating

    Reynoldsburg, OH

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Job Category Retail Position Summary Sin On Bonus $1500.00 Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.Pay Range: $20.00 - $30.00 Responsibilities * Assign and schedule work duties to auto service staff according to individual skill level. * Serve all automotive service needs of customers. * Oversee the hiring and training of an effective auto service team. * Ensure high teammate retention. * Maintain compliance with quality standards. * Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up. * Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty. * Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations. * Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop. * Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation. Minimum Qualifications * High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to manage inventory, scheduling, equipment maintenance, etc. * Capacity to lead and coach others. * Teammate and customer/communication skills. * Ability to recruit and select technicians successfully according to store requirements. * Willingness to continue education and remain current in automotive repair issues. * Must have valid automotive driver's license at all times in order to test drive customer's vehicles. PREFERRED QUALIFICATIONS * 2 year degree or equivalent. OUR CREW KNOWS BENEFITS * Medical, Dental and Vision - Starting day 1 for all our teammates * Paid vacation and holidays * On-the-job training and company-funded ASE certifications * Flexible work schedule * 401(k) match * On demand pay (daily pay) program available OUR VALUES GIVE BACK TO YOU * Professional Development: No matter where you're at in your career, we've got the resources to help you level up. * Community Involvement: We pride ourselves on working with our local communities and giving back where we can. * Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together. At Bridgestone, you are Free to Be We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need. What we offer At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: * A supportive and engaging onboarding experience to ensure a smooth transition into our team. * The opportunity to develop and grow, through training and regular mentorship. * Corporate Social Responsibility activities. * A truly global, dynamic and challenging work environment. * Agility and work/life effectiveness and your long-term well-being. * A diverse and inclusive team. Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
    $20-30 hourly 2d ago
  • West Elm - Assistant Manager (Operations) - Easton Town Center

    Williams-Sonoma 4.4company rating

    Columbus, OH

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Assistant Manager, OMNI Operations role You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Responsibilities · Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation) · Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's racks as needed · Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment · Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs) · Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training · Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy Criteria · Excellent communication, organization and leadership skills · Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner · Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities · Ability to independently lead self and others to achieve results · 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus! Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Commercial & Investment Bank- Client Onboarding Business Manager Executive Director

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210690046 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $175,750.00-$275,000.00 Join JP Morgan as an Join JP Morgan as an Executive Director, COS F&BM, and play a critical leadership role driving strategic business management across Client Onboarding. In this role, you will partner directly with C-suite leaders and senior management to shape and execute enterprise-wide priorities, financial discipline, and transformational initiatives. You will lead high-performing teams, act as a trusted advisor to executive management, and ensure the successful delivery of complex business strategies that advance JP Morgan's Commercial and Investment Banking businesses. Job responsibilities * Partner with business to set strategy, objectives, targets, and track outcomes. * Play a key role in building out the operational metrics framework and investment governance process across D&PS teams, including business case planning, approvals, and tracking. * Assist with the People Agenda, Recruiting, Manager Excellence, and Recognition initiatives. * Drive the agenda and preparation for Management Team meetings and Business Reviews. * Manage various stakeholders with regular engagement across finance, control, and technology. * Prepare communications such as town halls, video messages, and organization announcements. * Manage Real Estate initiatives and help drive location strategy. * Act as OBO for business expense approvals, including consultants, vendors, and infrastructure. * Partner with business leaders and the financial management team to complete the annual budget and allocations process, including unit costing, cost to serve modeling, and benchmark studies. * Forecast and reconcile workforce needs, including review of open positions, attrition, and location planning. * Demonstrate professional presence with the ability to communicate directly with senior stakeholders, interact and influence colleagues at all levels, collaborate and develop strong partnerships, and exhibit independence, organization, self-motivation, and teamwork. Required Qualifications, Skills, and Capabilities: * College degree required with 10+ years of relevant experience in the Financial Services industry. * Excellent presentation skills and ability to tell the story for business. * Demonstrate advanced PowerPoint and Excel skills. * Demonstrate strong oral and written communication skills. * Interact with multiple priorities and produce successful results in a fast-paced environment. * Knowledge of data and analytics with the ability to present complex data sets. * Partner directly with C-suite leaders and senior management to shape and execute enterprise-wide priorities, drive financial discipline, and lead transformational initiatives. You will lead high-performing teams, act as a trusted advisor to executive management, and ensure the successful delivery of complex business strategies that advance JP Morgan's Commercial and Investment Banking businesses.
    $89k-110k yearly est. Auto-Apply 4d ago

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