Business analysis manager job description

Provides dedicated service to our trading accounts, functioning as the primary account contact on all operational matters. Researches and resolves issues relating to order/picking/shipping errors, damaged shipments, shortages and deductions. Implements customer agreements (ADA/WPA’s) to ensure proper application of terms and compliance, including the creation and maintenance of customer accounts. Interfaces with Trade, Finance and Legal on a regular basis.
Manages customers weekly orders Evaluates all customer sales orders prior to release, ensuring volumes are appropriate based on defined parameters, including market inventory and service levels. Incorporates forecasted demand changes due to market dynamics and event management into the order review process. Ensures optimal product availability in market distribution channels. Continuously analyzes inventory and service levels to maintain target performance. In the event of constrained product supply, manages inventory allocation based on customer Days On Hand (stock vs. demand) and historical ordering patterns, coordinating with other supply chain colleagues on supply replenishment schedules. Reviews expiring licenses on a monthly basis. Obtains and updates licenses to ensure continuity of service. Communicates with UPS 3PL to confirm licenses are currently in both systems. Detects, reports, and tracks to resolution system issues (SAP or other systems) which may impact order processing, cash application or other Order To Cash Functions. Recommends process improvements. Oversees processing of customer returns by third party vendor. Verifies credits against customer debit memos. Investigates and reconciles discrepancies in price, quantity or lot data. Works with the Product Complaints team to process customer complaints credits in a timely manner Communicates with customers regarding outstanding accounts receivable items that fall under Supply Chain Operations such as aging return or product complaint credits and unknown deductions. Supports SOX and Audit requirements Responsible for various reporting and analysis

Organizational Context:

Reports to Mgr., Supply Chain Operations. Member of a team of 5-6 Associates.

Qualifications:
Required:

Bachelor of Science Degree. Minimum 4 years experience in Supply Chain operations. Excellent understanding of supply chain, customer service and accounts receivable functions. Strong SAP or other ERP software knowledge. Proficiency in Microsoft Office, especially Excel. Excellent analytical and communication skills.

Preferred:

Experience in Life Sciences.

This position comes with full benefits, including medical, dental, vision, life, 401k and more!

THE PROMISES WE MAKE:
At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

#LI-CMARTINEZ
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* Provides expertise and leadership in a specific business domain within a line of business. Serves in a cross-program role to ensure quality of the deliverables within their areas of expertise and drives innovation and strategic solutions within global, mission-critical, large-scale programs.

* Gathers and analyzes information and provides recommendations to address strategic business objectives that span multiple, global business and technology areas. Ensures an end-to-end solution for delivery of the desired business results.

* Directs and assists team to elicit, challenge, and prioritize requirements, translate into functional design, and use case models.

* Provides guidance in development of the technical design, test plans, and user documentation. Leads implementation/conversion strategy planning and implementation.

* Manages the project scope, objectives, constraints, and assumptions for a large, strategic, multi-year program.

* Manages scope and change throughout the initiative utilizing formal change control and requirements traceability.

* Participates in industry forums and keeps current on domain knowledge for their specific business and application areas of expertise.

* Applies experiences with existing software and/or systems development processes to define and collect metrics and develop better processes to be used in the future.
* Contributes to the achievement of departmental objectives.

Requirements:

* Bachelor's degree in business or technical-related discipline, or equivalent work experience required; advanced degree preferred.
* A minimum ten (10) years of experience in providing consulting advice to senior IT and business management required; experience in the securities or financial services industry is a plus.
* Experience in the financial industry required with experience in Brokerage and Bank Custody preferred
* Experience with waterfall and agile methodologies preferred.
* Knowledge of Microsoft Office Suite required

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Do you have a passion for using data to drive business strategies and optimize performance?

Intuit is transforming in-person expert financial services with fast-growing brands like TurboTax Live and Quickbooks Live, which creates exciting opportunities for a data-driven forecast leader to help deliver amazing customer experiences that drive business growth and enhance profitability by using impactful insights to influence our strategy and accurately forecast demand.

As a Staff Forecaster for the Consumer Group, you will be in a leadership position to advance the state of the art for our forecasting team, and influence our business strategies.

What you'll bring

+ 5+ years of experience working in the analytics field.

+ 2+ years working in a planning or forecasting function.

+ Experience as a business partner for senior leaders; comfortable distilling complex data into a simple storyline.

+ Excited to mentor other team members and developing talent.

+ Highly proficient in SQL, Tableau, and Excel.

+ Have partnered with AI/ML teams and can identify use cases that benefit from an AI/ML approach; experience in scripting languages and implementing AI/ML models preferred.

+ Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations.

+ Excellent problem solving skills and end to end quantitative thinking.

+ Ability to manage multiple projects simultaneously to meet objectives and key deadlines.

+ Outstanding communications skills with both technical and non-technical colleagues.

+ Proactive and inquisitive learner... seeks out and capitalizes on opportunities for change that enhance the business, rather than reacting to circumstances.

How you will lead

+ Driving Business Strategy: You will collaborate with senior leadership and a variety of analytics teams to ensure we are using the best possible data and evidence to build our growth plans and demand forecasts across multiple lines of business in the Consumer Group. You will guide decisionmaking with an open mind, using judgment and clearly documented assumptions, while considering complex business tradeoffs.

+ Using data and insights to influence partners to act: Using your clear understanding of our growth plans, you will identify the most important leading and lagging indicators of performance, design KPIs and build dashboards, and coordinate with other analytics teams to source other key inputs. You will become a trusted business partner to whom many leaders in the organization look to understand the drivers behind current trends and results. Amidst a sea of metrics, you will drive for clear understanding and distill the data into key storylines that identify opportunities and influence teams to act.

+ Advancing our forecasting craft with AI: As our business grows, we are seeing more opportunities to leverage AI to expand our impact e.g. through automated real-time triggers, and to extend granularity of forecasts down to individual tax topics. Your experience with AI will enable you to prototype solutions, and work with partners on Product Development and AI teams to implement scalable AI-driven forecast pipelines.

+ Delivering best-in-class demand forecasts: While the core deliverable for this role is a demand forecast, it is listed 4th here because we believe the best forecasts emerge from a clear business strategy, solid data and insights, and state of the art forecasting craft. You will be responsible for delivering a forecast that drives $100's of millions of dollars of investment in hiring, training, and working hours of a variety of specialized expert workforces, and the accuracy of this forecast will ensure we can deliver an awesome on-demand customer experience with minimal waste.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.