Mid-Level OSINT Analyst
Business analyst job in Reston, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
This position requires an active U.S. Government Security Clearance at the TS/SCI level and be willing and able to obtain CI polygraph.
This project supports a hard and deeply buried target mission set, providing critical analytic insights to government stakeholders. Success depends on accurate reporting that augment other analytic products and enable timely and informed decision-making. The work directly impacts national security objectives by transforming complex data into actionable intelligence in a highly specialized and sensitive domain.
Responsibilities:
This position is full time onsite in Reston, VA.
Conduct comprehensive OSINT research and analysis using public, private, and government open-source materials.
Execute social media research and exploitation projects with minimal guidance.
Apply social network/link analysis techniques to map relationships and patterns of interest.
Use advanced search techniques, managed attribution, and relevant tools to securely gather and verify online data.
Conduct geolocation and geospatial analysis, including photo and map verification.
Perform image and video verification to assess authenticity and identify key visual indicators.
Synthesize findings into clear, actionable written reports and briefings.
Apply critical thinking and pattern recognition to identify trends and anomalies.
Track and report on progress using basic project and metrics tracking tools.
Minimum Qualifications:
Current/active TS/SCI security clearance and be willing and able to obtain CI polygraph.
Bachelor's degree in a relevant field (e.g., International Relations, Political Science, Cybersecurity, Area Studies).
6+ years of experience in open-source research, analysis, and reporting.
Demonstrated ability to:
Work independently with limited oversight.
Communicate complex findings clearly and concisely in English (written and verbal).
Apply structured analytic techniques to support intelligence production.
Experience conducting social media exploitation and writing intelligence or research reports.
Recent (within last 2 years) training or hands-on experience in OSINT or social media research techniques.
Preferred Qualifications:
Language proficiency (Chinese or Russian preferred).
Experience with:
Photo geolocation and advanced image analysis.
Cyber concepts including obfuscation techniques and digital attribution.
Threat finance research and analysis.
Familiarity with IC or defense analytic tools.
Exposure to human geography and sociocultural analysis.
Demonstrated ability to develop or refine search strategies and methods.
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within the Washington, DC metropolitan area is: $99,000.00 - $165,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Cybersecurity Engineer III **
Business analyst job in Virginia Beach, VA
SimVentions, consistently voted one Virginia's Best Places to Work, is looking for an experienced cybersecurity professional to join our team! As a Cybersecurity Engineer III, you will play a key role in advancing cybersecurity operations by performing in-depth system hardening, vulnerability assessment, and security compliance activities in accordance with DoD requirements. The ideal candidate will have a solid foundation in cybersecurity practices and proven experience supporting both Linux and Windows environments across DoD networks. You will work collaboratively with Blue Team, Red Team, and other Cybersecurity professionals on overall cyber readiness defense and system accreditation efforts.
** Position is contingent upon award of contract, anticipated in December of 2025. **
Clearance:
An ACTIVE Secret clearance (IT Level II Tier 5 / Special-Sensitive Position) is required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance.
Requirements:
In-depth understanding of computer security, military system specifications, and DoD cybersecurity policies
Strong ability to communicate clearly and succinctly in written and oral presentations
Must possess one of the following DoD 8570.01-M IAT Level III baseline certifications:
CASP+ CE
CCNP Security
CISA
CISSP (Associate)
CISSP
GCED
GCIH
CCSP
Responsibilities:
Develop Assessment and Authorization (A&A) packages for various systems
Develop and maintain security documentation such as:
Authorization Boundary Diagram
System Hardware/Software/Information Flow
System Security Plan
Privacy Impact Assessment
e-Authentication
Implementation Plan
System Level Continuous Monitoring Plan
Ports, Protocols and Services Registration
Plan of Action and Milestones (POA&M)
Conduct annual FISMA assessments
Perform Continuous Monitoring of Authorized Systems
Generate and update test plans; conduct testing of the system components using the Assured Compliance Assessment Solution (ACAS) tool, implement Security Technical Implementation Guides (STIG), and conduct Information Assurance Vulnerability Management (IAVM) reviews
Perform automated ACAS scanning, STIG, SCAP checks (Evaluate STIG, Tenable Nessus, etc.) on various standalone and networked systems
Analyze cybersecurity test scan results and develop/assist with documenting open findings in the Plan of Action and Milestones (POA&M)
Analyze DISA Security Technical Implementation Guide test results and develop/assist with documenting open findings in the Plan of Action and Milestones
Preferred Skills and Experience:
A combined total of ten (10) years of full-time professional experience in all of the following functional areas:
Computer security, military system specifications, and DoD cybersecurity policies
National Cyber Range Complex (NCRC) Total Ship Computing Environment (TSCE) Program requirements and mission, ship install requirements, and protocols (preferred)
Risk Management Framework (RMF), and the implementation of Cybersecurity and IA boundary defense techniques and various IA-enabled appliances. Examples of these appliances and applications are Firewalls, Intrusion Detection System (IDS), Intrusion Prevention System (IPS), Switch/Routers, Cross Domain Solutions (CDS), EMASS and, Endpoint Security Solution (ESS)
Performing STIG implementation
Performing vulnerability assessments with the ACAS tool
Remediating vulnerability findings to include implementing vendor patches on both Linux and Windows Operating systems
Education: Bachelor of Science in Information Systems, Bachelor of Science in Information Technology, Bachelor of Science in Computer Science, Bachelor of Science in Computer Engineering Compensation:
Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements.
The projected annual compensation range for this position is $90,000 - $140,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers.
Benefits:
At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs.
We offer:
Medical, dental, vision, and prescription drug coverage
Employee Stock Ownership Plan (ESOP)
Competitive 401(k) programs
Retirement and Financial Counselors
Health Savings and Health Reimbursement Accounts
Flexible Spending Accounts
Life insurance, short- & long-term disability
Continuing Education Assistance
Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military)
Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling
Supplemental Benefit Program
Why Work for SimVentions?:
SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together.
Support Our Warfighters
SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world.
Drive Customer Success
We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact.
Get Involved in Giving Back
We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year.
Build Innovative Technology
SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success.
Work with Brilliant People
We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture.
Create Meaningful Solutions
We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve.
Employees who join SimVentions will enjoy additional perks like:
Employee Ownership: Work with the best and help build YOUR company!
Family focus: Work for a team that recognizes the importance of family time.
Culture: Add to our culture of technical excellence and collaboration.
Dress code: Business casual, we like to be comfortable while we work.
Resources: Excellent facilities, tools, and training opportunities to grow in your field.
Open communication: Work in an environment where your voice matters.
Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development.
Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more.
Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite.
Food: We have a lot of food around here!
FTAC
Senior GEOINT Analyst
Business analyst job in Springfield, VA
MANTECH seeks a motivated, career and customer-oriented Senior GEOINT Analyst to join our team in Springfield, VA
Job duties include, but are not limited to:
Conduct GEOINT analysis on national security issues using imagery, geospatial data, and multi-INT sources to identify trends, events, and relationships.
Integrate and coordinate intelligence across agencies, mission partners, and regional/functional offices to support policy makers, the IC, DoD, NGA, ASG, and allied organizations.
Research and apply structured observation management (SOM) and activity-based intelligence (ABI) techniques to enhance mission-specific analysis.
Produce accurate, timely, and relevant GEOINT products, including reports, database remarks, baseline descriptions, graphics, maps, infographics, and briefings.
Extract, acquire, and manage geospatial information (e.g., shapefiles, geo-databases) for visualization, modeling, and intelligence analysis.
Communicate findings effectively in written, visual, and oral formats tailored to mission requirements.
Prioritize and manage multiple tasks in dynamic environments while ensuring high analytical accuracy and relevance.
Minimum Requirements:
HS Diploma and 10+ years of GEOINT experience OR Associate's degree and 8+ years of experience OR Bachelor's degree and 6+ years of experience OR Master's degree + 6 years of experience
Experience with commercial and NTM imagery sources, search missions with softcopy tools, IEC exploitation workstations, and military infrastructure/order of battle analysis.
Experience conducting historical imagery research.
Experience and proficiency with MS Word, PowerPoint, database entry, and graphic design principles.
Desired Qualifications
Regional expertise to AOR, expertise in photogrammetry, remote sensing, or image processing.
Strong knowledge of the intelligence collection process to include NGA's relationships with other IC Agencies.
MS Word, PowerPoint, database entry and graphic design principles skills.
Security Clearance Requirements:
Active TS/SCI with the ability to obtain & maintain a Poly
Physical Requirements:
Must be able to remain in a stationary position 50%.
Must be able to communicate, converse, and exchange information with peers and senior personnel.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Senior Multi-INT & OSINT Analyst
Business analyst job in Reston, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
This position requires an active U.S. Government Security Clearance at the TS/SCI level and be willing and able to obtain CI polygraph.
This project supports a hard and deeply buried target mission set, providing critical analytic insights to government stakeholders. Success depends on accurate reporting that augment other analytic products and enable timely and informed decision-making. The work directly impacts national security objectives by transforming complex data into actionable intelligence in a highly specialized and sensitive domain.
Responsibilities:
This position is full time onsite in Reston, VA.
Lead and execute high-impact OSINT and multi-INT analysis, synthesizing open-source materials with classified reporting and technical data streams.
Develop and refine social media exploitation and digital network analysis methodologies that enhance multi-INT fusion and operational relevance.
Conduct cross-domain analytic integration-correlating OSINT with GEOINT, SIGINT, and HUMINT to validate findings and identify intelligence gaps.
Apply advanced attribution, cyber tradecraft, and obfuscation techniques to conduct secure online research.
Perform geolocation, imagery, and terrain analysis that support broader analytic assessments.
Verify and assess authenticity of visual media through technical image/video analysis and open-source corroboration.
Produce comprehensive analytic reports, briefings, and data-driven products tailored for senior stakeholders and decision-makers.
Mentor junior analysts, contribute to multi-INT/OSINT tradecraft development, and lead internal training initiatives.
Support interagency collaboration, data-sharing, and the establishment of analytic standards, methodologies, and SOPs.
Track deliverables, metrics, and analytic output to ensure quality and mission impact.
Minimum Qualifications:
Current/active TS/SCI security clearance and be willing and able to obtain CI polygraph.
Master's degree in a relevant field (e.g., Intelligence Studies, International Relations, Cybersecurity, Regional Studies)
10+ years of experience in intelligence analysis, with a focus on OSINT and demonstrated integration with other INTs
Proven ability to:
· Operate independently with minimal oversight in dynamic, high-stakes environments
· Fuse and correlate multi-INT data sets to produce actionable insights
· Communicate complex analytic findings clearly and effectively to technical and non-technical audiences
· Lead or shape analytic programs, tradecraft standards, and innovation efforts
· Current (within last 2 years) experience with OSINT or social media research training, instruction, or advanced techniques
· Familiarity with IC analytic tools, data environments, and collaboration protocols
Preferred Qualifications:
Language proficiency (Chinese or Russian preferred)
Experience with:
Multi-INT fusion and cross-domain analysis
Photo geolocation and advanced image/video authentication
Cyber attribution and online operational security
Threat finance, disinformation networks, and influence operations
Developing or leading OSINT or multi-INT programs and analytic frameworks
Published or briefed work in recognized government or open-source format
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within the Washington, DC metropolitan area is: $99,000.00 - $165,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Dynamics 365 Business Analyst
Business analyst job in Greenville, SC
Dynamics 365 Business Analyst
Type: Permanent / Direct Hire / Full Time
Onsite or remote: Onsite
2+ years of Dynamics 365 ERP Implementation experience
This is a Functional/Business Analyst role so the D365 experience would need to be functional.
Bachelor's Degree in Information Technology, Supply Chain or business-related field.
Experience within a manufacturing company
Working knowledge of ERP/MRP best practices and Microsoft Dynamics Finance and Operations is a plus but not required.
Experience with Microsoft Power Platform, especially Power BI, to enhance ERP functionalities and improve integration and automation is preferred.
Strong working knowledge of Office 365, Word, Excel, Access and SharePoint.
Experience with SQL queries, stored procedures and data relationships
Business Analyst
Business analyst job in Alpharetta, GA
Care Logistics is seeking a detail-oriented, creative problem solver, and collaborative Business Analyst to join our Integrated Solutions team. The Business Analyst plays an integral role in the enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for gaining an understanding of the client's current operations, assisting in designing the ideal future state, defining and managing the integration needed between Care Logistics software and client systems. The Business Analyst serves as a liaison between operations and technology teams to ensure implemented solutions deliver desired outcomes for both clients and the company. With an understanding of the desired future state, the capabilities of Care Logistics technology, and familiarity with hospital EMR systems, the Business Analyst is responsible for designing how to best leverage each technology investment and how data is exchanged between the various systems to achieve efficient, patient centered workflows. Internally at Care Logistics, the Business Analyst serves as a subject matter expert for product management, providing business process and integration knowledge to inform future products. The ideal candidate will have experience with HL7 messaging, and healthcare IT systems, and will thrive in a fast-paced, client-focused environment.
ESSENTIAL RESPONSIBILITIES:
Collaborate with cross-functional teams to gather business requirements, identify opportunities and translate them into technical specifications and actionable insights.
Ability to grasp clinical processes and translate them into system requirements for technology teams.
Analyze data from EMR, clinical and scheduling systems to identify additional functionality opportunities, and integration needs.
Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.
Serve as a technical advisor to the internal organization's industrial engineers, Healthcare Operations Executives, as well as other roles.
Participate in and co-lead virtual and in-person integration interviews, discussions, and project meetings with both internal and external teams.
Help to design future state processes that align business requirements with the capability of the client's system and technology.
Develop and execute interface test plans to validate integration processing and system response.
Participate in go-live support and post-implementation optimization.
Develop and maintain internal and external documentation.
Provide input into developing and modifying client and Care Logistics systems to meet client needs.
Collaborate with Client Services to ensure realization of client goals and estimated ROI.
Other duties as assigned.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
REQUIRED
Bachelor's degree in Engineering, Information Technology or equivalent combination of education and experience
3-5 years of business analyst or related experience
Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from the underlying true business problem/needs.
Ability to identify inefficiencies, propose solutions, and evaluate outcomes effectively.
Above average observational skills to recognize opportunities, collect data and validate information
Proficiency with Microsoft products such as Outlook, Word, Excel and PowerPoint.
Comfort in leading discussions, facilitating interviews, and presenting findings to diverse audiences.
PREFERRED
Working knowledge of HL7 preferred.
Experience with or knowledge of hospital processes is strongly desired.
Experience with Electronic Health Records, EHR, platforms including ADT, clinical and ordering processes preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
Adaptability:
Effectively copes with rapidly changing information and fast-paced environment.
Ability to maintain confidentiality and use discretion.
Time Management:
Strong organizational and quality management skills with ability to handle multiple competing tasks and priorities.
Customer Service:
An ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
Ability to form a team bond and enhance team performance.
Strong interpersonal skills with ability to effectively and tactfully communicate, in both written and verbal form, with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, client development staff, product management staff, and development staff).
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
30-70% travel is required.
Business Data Analyst (Mortgage)
Business analyst job in Reston, VA
Business Analyst is responsible for leading the functional requirements gathering team. The candidate works directly with internal customers to understand the business environment and needs. Identifies relevant design, process and specification issues and then mentors/assists lower level Business Analysts to document and translate these business requirements. The candidate may be required to manage business and/or system issues during project life cycle as well as post implementation. Skills: 1) Expertise with Software Development Lifecycle (SDLC) 2) Strong oral and written communication skills 3) In-depth knowledge of client-server, object-oriented, and web-based systems, applications, environments and relevant tools/technology 4) Prior management experience 5) Strong analytical skills. Ability to identify and evaluate several alternative solutions and help the team arrive at the best functional requirement set to meet the business need 6) Knowledge of requirements tools such as Rational Requisite Pro desired Education/Work Experience: Bachelor Degree or Equivalent 10+ years software development experience with experience with projects of similar scope and complexity.
Contact Center Business Analyst
Business analyst job in Charlotte, NC
Contact Center Business Analyst
Duration: 12+ Months Contract
Contact Center Business Analyst
Key Responsibilities
• Good understanding about Contact Center Technology(CCT) Concepts
• 7 + years of experience in technical writing of business requirements
• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Identifies, documents, reports, and tracks system issues.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Design and optimize CX features in voice and chat applications to enhance user experience.
• Develop detailed documentation and specifications for development and implementation.
• Support the testing and deployment of new features and enhancements.
• Provide ongoing analytical support to ensure continuous improvement of applications.
Required Qualifications
• Proven experience as a Business Analyst in Contact Center domain.
• Strong understanding of voice/chat applications in customer interaction environments.
• Excellent analytical skills and ability to translate business requirements into technical specifications.
• Experience with Agile methodologies and project management tools.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the telecommunications industry.
Regards,
Hasan Choudhary (Executive Recruiter )
Tel - ************
Fax - ************
Email - ****************
Planned Leave :
Business Analyst WMS
Business analyst job in York, SC
Dexian is seeking a Business Analyst WMS for an opportunity with a client located in York, SC.
Responsibilities:
Performing business analysis activities working with key users in the continual improvement of business processes
Performing interviews, workshops, and surveys to gather detailed requirements from business users and stakeholders
Highlighting/identifying gaps in existing functionality and review requirements with stakeholders
Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:
Capturing Business User Stories and Requirements
Developing models such as process flow diagrams, data flow diagrams, and wireframes to illustrate requirements and solutions
Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience
Creating detailed Functional Designs for technical counterparts
Creating and executing test plans, including capturing and working through solutions to defects
Participating in systems and integration testing (SIT), and user acceptance testing (UAT) to ensure that the delivered solution meets the defined requirements and business needs
Developing user documentation for newly created processes and system enhancements
Using logic and methods to solve difficult problems with effective solutions
Requirements:
Graduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
Strong analytical, problem solving, and root cause analysis skills
Understanding of application development, software development lifecycle concepts
Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)
Preferred experience with Agile and Waterfall approaches
Experienced in using CI/CD tools like Jira, QTest, Confluence, Bitbucket (preferred but not required), Jenkins (preferred but not required)
Trained on using Oracle database (via Toad or SQL Developer) and executing basic PL/SQL queries
Proficient in creating process flow charts/diagrams using MSVisio or other diagram/visualization tools
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Quality Assurance Analyst
Business analyst job in Knoxville, TN
This is a full time/Perm position. The Client will not sponsor any visas so candidates must be a US Cit or Green Card.
Must have Oracle Applications experience or TOSCA experience?
The Associate Quality Assurance Analyst will work with a Scrum/project teams in all Agile ceremonies to understand and learn to test the key business functions of a supported application.
This role will be responsible for learning and testing core feature functionality of supported team applications. Testing will include execution of existing tests, creation of new tests, logging of defects and reporting on issues found.
The Associate Quality Assurance Analyst will have an opportunity to learn more about Quality Best Practice/Standards.
The ideal candidate has a strong desire to seek mentorship, build and maintain relationships with both their tech team and business partners and work in a team atmosphere that is collaborative and promotes the business impact of their team.
About The Team
This is a position with Retail Technology working on technology that supports the Retail Home Centers. There are a wide variety of applications we build and support that include home inventory, sales, and pricing. We have integrations with the many other systems across company including the building group, financing, and insurance. This position would be a tester on a scrum team. Our teams typically consist of four engineers, a QA tester and a product owner. You would have a senior QA team member as a mentor and would be working with your team to produce high quality software, automate regression tests and test deployments.
Primary Responsibilities
Identify, document, and reproduce defects in software and systems.
Assist in the design and development of test cases for functional and regression testing.
Collaborate with SCRUM team members and End-Users to understand the key processes and technologies within the Applications for the supported business functions.
Assist in the design and development of test cases for functional and regression testing.
Primary Qualifications
1 to 3 years' experience in related field of business.
Bachelor's Degree, preferably in Computer Science or Information Technology, or 1-3 years of equivalent related business experience
Comprehensive understanding of what "Quality" is, and an ability to understand basic test cases that might be needed for simple applications.
General understanding of software development in an Agile environment or general relevant experience, subject matter expertise and application understanding from an end user perspective.
Desired Skills
Desire to deliver and improve quality in all aspects of development.
Self-starter who can work effectively and reasonable amount of direct supervision within time constrains, and a fast-paced environment.
Ability to handle muti-dimensional, complex processes/projects.
Picks up new responsibilities quickly.
Strong aptitude for problem solving and a capacity for an analytical mindset.
Strong verbal and written communication skills.
Ability to brainstorm creative solutions.
Behavioral Competencies
Collaboration and Teamwork
Communicating
Relationship Building
Composure and Resiliency
Deliberative Decision Making
Coaching and Developing Others
Interpersonal Dynamics
Business Acumen
Strategic Thinking
Managing Innovation
Business System Analyst
Business analyst job in Charleston, SC
We're looking for a hands-on Business Systems Analyst / ERP Specialist who thrives in smaller, fast-moving teams where you can wear many hats. You'll be deeply involved in configuring systems, writing SQL, troubleshooting issues, and partnering with business leaders to drive real process improvement across manufacturing and operations.
Responsibilities:
Configure and customize ERP solutions (Oracle EBS, SAP, IFS, Dynamics, or similar) to meet evolving business requirements.
Translate business needs into system specifications, functional designs, and configuration updates.
Write and optimize SQL queries, stored procedures, and views to extract, transform, and analyze data.
Troubleshoot and resolve ERP-related issues, working closely with vendors and offshore development teams.
Develop and maintain reports and dashboards using Power BI, Domo, or similar BI tools.
Support end-to-end system testing and validation across dev/test/prod environments.
Work cross-functionally with purchasing, operations, and other business units to identify process gaps and deliver system solutions.
Participate in ERP selection and implementation efforts - serve as an IT liaison in discussions with vendors and business leaders.
Understand and follow data flows and ETL processes between integrated systems.
Requirements:
5+ years of hands-on ERP experience (configuration, testing, and reporting).
Bachelor's degree in Business, MIS, IT, or related field.
Strong SQL skills and ability to trace and follow data logic end-to-end.
Experience with reporting platforms (Power BI, Domo, or equivalent).
Understanding of ETL, integrations, and multi-system environments.
Excellent communication skills - able to work directly with business users, vendors, and technical teams.
Ability to manage multiple priorities in a smaller, agile environment where collaboration is key.
Manufacturing or supply chain systems experience preferred (not required).
Familiarity with .NET development is a plus.
Scrum Master
Business analyst job in Charlotte, NC
The Senior Scrum Master is primarily responsible for leading teams and following the Agile framework. This role will work closely with other scrum masters, product owners, team members, and management to define, deploy, and optimize Agile based processes.
With some supervision the candidate will:
Ensures the Team is fully functional and productive, shielding them from external interfaces.
Provides a servant leadership style; role models situations and behaviors for their teams to include: Removing barriers and impediments that are preventing the team from completing work.
Captures metrics to monitor Team and project health (Burn-Down Chart, velocity, etc.); Mentoring Team members and promotes Agile thinking, ensures adherence to the process.
Performs the following Agile practices and processes to ensure the integrity of the Agile framework.
Facilitates estimation activities (story points, Planning Poker); Maintains the backlog and physical Scrum (task) board in partnership with the Team and Product Owner
Maintains the backlog and physical Scrum (task) board in partnership with the Team and Product Owner; Ensures artifact quality
Captures and track impediments, risks and dependencies until resolution; Updates teams improvement backlog with commitments from the Retrospective
Completes and shares the teams Commitment report and End of Sprint Report based on the Demo and Product Owner acceptance.
Required Qualifications:
Graduation from a four -year college or university or 5 years experience in lieu of a degree.1-4 years experience with project concepts and practices.
Work experience in addition to degree: 4-6 years of Scrum Master experience.
Scrum Master certification (CSM).
Proficient in multiple Agile frameworks (e.g. Scrum, Kanban).
Preferred Qualifications:
Excellent written, verbal, and electronic communication skills. Interacts effectively with others at all levels of the organization
Makes persuasive and informative presentations.
Candidate must have managed million+ project budgets and be able estimate future project budgets, plan resources and have experience with vendor relationships.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter: Mishal
Email id: *************************************
job id: 25-53860
Data Management Analyst
Business analyst job in Charlotte, NC
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background
Metadata/Data Governance
Regulatory Reporting
Data Management Framework
SQL
Data Quality
Technical Business Systems Consultant 4
Business analyst job in Charlotte, NC
Technical Business Systems Consultant 4 Duration: Contract We are seeking a Technical Business Systems Consultant 4 to join our team in Charlotte, North Carolina. This role involves managing the full User Acceptance Testing (UAT) lifecycle, collaborating with stakeholders, and ensuring that business objectives are met. The position requires expertise in UAT, QA, or software testing, particularly within financial services or enterprise systems. The ideal candidate will have strong analytical and communication skills, as well as proficiency in tools like JIRA, Octane, and SQL.
Responsibilities:
Own and manage the full UAT lifecycle, including planning, execution, defect tracking, and final approval.
Lead test strategy development, test case creation, and regression suite design aligned with business objectives.
Collaborate with stakeholders, product managers, and developers to ensure acceptance criteria is achieved.
Document and communicate test results, traceability matrices, and defect logs using JIRA and Octane.
Participate in review sessions with business users and technology teams to validate functionality and gather feedback.
Qualifications:
5+ years of experience in UAT, QA, or software testing in financial services or enterprise systems.
Strong knowledge of Agile methodologies.
Proficiency in JIRA, Octane, and SQL.
Experience with enterprise platforms such as Oracle OBPM, FCUBS, and OBLM is a plus.
Excellent analytical, documentation, and communication skills.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $52 - $67
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Financial Data Analyst
Business analyst job in Alpharetta, GA
Ready to build the future with AI?
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Financial Data Analyst at Alpharetta , GA .
Role : Financial Data Analyst
Location : Alpharetta , GA 30005 / 3 days from Office
Hiring Type: Fulltime with Genpact + Benefits
Responsibilities
Define and execute the product roadmap for AI tooling and data integration initiatives, driving products from concept to launch in a fast-paced, Agile environment.
Translate business needs and product strategy into detailed requirements and user stories.
Collaborate with engineering, data, and AI/ML teams to design and implement data connectors that enable seamless access to internal and external financial datasets.
Partner with data engineering teams to ensure reliable data ingestion, transformation, and availability for analytics and AI models.
Evaluate and work to onboard new data sources, ensuring accuracy, consistency, and completeness of fundamental and financial data.
Continuously assess opportunities to enhance data coverage, connectivity, and usability within AI and analytics platforms.
Monitor and analyze product performance post-launch to drive ongoing optimization and inform future investments.
Facilitate alignment across stakeholders, including engineering, research, analytics, and business partners, ensuring clear communication and prioritization.
Minimum qualifications
Bachelor's degree in Computer Science, Finance, or related discipline. MBA/Master's Degree desired.
5+ years of experience in a similar role
Strong understanding of fundamental and financial datasets, including company financials, market data, and research data.
Proven experience in data integration, particularly using APIs, data connectors, or ETL frameworks to enable AI or analytics use cases.
Familiarity with AI/ML data pipelines, model lifecycle, and related tooling.
Experience working with cross-functional teams in an Agile environment.
Strong analytical, problem-solving, and communication skills with the ability to translate complex concepts into actionable insights.
Prior experience in financial services, investment banking, or research domains.
Excellent organizational and stakeholder management abilities with a track record of delivering data-driven products.
Preferred qualifications
Deep understanding of Python, SQL, or similar scripting languages
Knowledge of cloud data platforms (AWS, GCP, or Azure) and modern data architectures (data lakes, warehouses, streaming)
Familiarity with AI/ML platforms
Understanding of data governance, metadata management, and data security best practices in financial environments.
Experience with API standards (REST, GraphQL) and data integration frameworks.
Demonstrated ability to partner with engineering and data science teams to operationalize AI initiatives.
Why join Genpact?
• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything webuild
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Business Intelligence
Business analyst job in Charlotte, NC
Tableau Administrator PostgreSQL pg Admin Specialist
We are seeking a highly skilled Tableau Administrator with deep expertise in Tableaus PostgreSQL repository and proficiency in pg Admin The ideal candidate will be responsible for managing Tableau Server infrastructure optimizing data connections and ensuring seamless integration with PostgreSQL databases for enterprise reporting and analytics.
Key Responsibilities
Manage user access permissions and roles on Tableau Server
Monitor server performance and usage metrics
Perform upgrades patches and backups
Connect Tableau to PostgreSQL databases using native drivers
Navigate and query Tableaus internal PostgreSQL repository for auditing and usage analytics
Use pg Admin to manage database schemas run queries and troubleshoot performance issues
Create and maintain live and extract connections to PostgreSQL
Ensure data integrity and refresh schedules are optimized
Implement row level security and data governance policies
Audit user activity and dashboard usage via PostgreSQL repository tables
Work closely with data analysts developers and business stakeholders
Provide technical support and training for Tableau users
Required Skills Qualifications
3 years of experience administering Tableau Server and Desktop
Strong SQL skills and hands-on experience with PostgreSQL
Proficiency in pg Admin for database management and troubleshooting
Familiarity with Tableau repository tables eg workbooks views users
Experience with performance tuning and capacity planning
Excellent problem-solving and communication skills
Preferred Qualifications
Tableau Certified Associate or Specialist
Experience with enterprise BI environments and data warehousing
Familiarity with scripting Python Bash for automation
Power BI Administration Responsibilities
Manage and maintain Power BI workspaces and datasets
Configure and monitor on premises data gateways for reliable connectivity
Track and analyze usage metrics to optimize performance and user engagement
Administer user roles and permissions to ensure secure access to reports and dashboards
Ensure data refresh schedules are properly configured and executed without errors
Collaborate with stakeholders to support Power BI reporting needs and troubleshoot issues
Senior Business Analyst - Workday HCM
Business analyst job in Atlanta, GA
The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will establish strategies to achieve desired outcomes and implement these strategies. They will often work cross-functionally with internal business units in order to understand the challenges that these teams are face and provide solutions to these groups.
Responsibilities
Develop new product and service oriented strategies
Communicate and implement strategies alongside technical team
Identify and solve weaknesses within the organization
Explore new ways to increase customer or client satisfaction
Qualifications
Bachelor's degree in Business or related field
5+ years' of experience in related industry
Proficient in Microsoft Office suite
Strong written and verbal communication skills
Regards,
Ashish Lal | Talent Acquisition Manager
Charter Global Inc | *****************************
Email: *************************
LinkedIn: ASHISH K LAL | LinkedIn
One Glenlake Parkway | Suite 525 | Atlanta, GA 30328
Business Solutions Architect
Business analyst job in Atlanta, GA
***Cannot work on a c2c basis for this role***
***must be w2***
Summary: Serves as the strategic technical leader responsible for designing and delivering complex, enterprise-grade solutions that align with client business objectives. This role bridges business needs with technology capabilities, ensuring solutions are scalable, secure, and optimized for performance. Acting as a trusted advisor, the Senior Solution Architect collaborates with stakeholders across business and IT, defines architectural standards, and drives implementation excellence throughout the project lifecycle.
Core Responsibilities:
Solution Design & Architecture
Define end-to-end solution architecture, including application, data, and infrastructure layers.
Select appropriate technology stacks and integration patterns to meet business requirements.
Develop architectural diagrams, models, and documentation for stakeholder alignment.
Stakeholder Engagement
Partner with business leaders, technical teams, and vendors to ensure solution feasibility and alignment.
Communicate complex technical concepts to non-technical audiences clearly and effectively.
Governance & Standards
Establish and enforce architectural principles, best practices, and compliance standards.
Ensure solutions adhere to security, scalability, and performance benchmarks.
Technical Leadership
Provide guidance to development teams during design, build, and deployment phases.
Serve as the escalation point for technical issues and risk mitigation.
Innovation & Continuous Improvement
Stay current on emerging technologies and recommend innovative approaches.
Conduct technical evaluations and proof-of-concepts for new tools and platforms.
Delivery Oversight
Support project planning, estimation, and resource allocation for technical components.
Validate solutions through testing phases and oversee successful implementation.
SAP Rental Functional Analyst
Business analyst job in Charlotte, NC
We're seeking an experienced SAP Rental Functional Analyst with deep expertise in SAP Sales & Distribution (SD), working knowledge of SAP CRM (or S/4HANA Customer Management), and a strong desire to learn and champion the FIT Global, FIT-Rent SAP add-on tool utilized to run the LiftOne rental business. In this role, you will own end-to-end rental process design, configuration, and support-from quotation and contract management to billing and returns-bridging business requirements with scalable SAP solutions.
You'll collaborate closely with business stakeholders (Sales, Operations, Finance), technical teams (ABAP, integration), and external partners to deliver enhancements, lead rollouts, and optimize day-to-day rental operations.
Essential Functions
Solution Design & Configuration
Lead discovery workshops to translate Rental business processes into SAP designs across SD (pricing, availability check/ATP, contracts, delivery/billing, credit & returns) and CRM (accounts, activities, service contracts, quotations).
Configure SD and related objects: pricing procedures, condition types, output management, copy controls, partner determination, item categories, schedule lines, document types.
Learn and become a subject-matter expert in FIT Rent; configure master data, rental contracts, asset/item tracking, periodic billing, and rental lifecycle processes.
Partner with development to design RICEFW objects, including user exits, BADIs, and interfaces.
Delivery & Governance
Own functional specs, test scripts, and configuration documentation in a version-controlled repository.
Drive FIT-to-Standard, gap analysis, and change impact assessments; maintain process maps and data flows.
Lead integration test planning and execution.
Support roll-out and stabilization of new functionalities.
Operations & Support
Provide L2/L3 support for rental and SD/CRM processes: investigate incidents, perform root-cause analysis, and implement sustainable fixes.
Optimize pricing, contract terms, billing cycles, and returns to improve margin and utilization.
Monitor integration health (e.g., with Finance/CO, Warehouse, Asset Management, EDI, tax engines).
Stakeholder Management
Serve as the primary liaison between business teams and SAP technical teams.
Educate business partners on best practices, standard functionality, and change implications.
Prepare and deliver demos, training, and release notes.
Other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.
Education
Bachelor's degree in information systems, Engineering, or related field (master's preferred)
SAP certifications in SD, CRM, CS, SM, FSM or S/4HANA Architecture are a plus
Required Experience
5+ years of SAP SD configuration experience (pricing, contracts, billing, returns).
Exposure to SAP CRM or S/4 Customer Management (quotations, service contracts).
Strong understanding of order-to-cash processes and integration with FI/CO.
Experience in equipment rental or dealership industry.
Ability to write functional specs and collaborate on RICEFW objects.
Excellent communication and stakeholder management skills.
Ability to influence and drive consensus across business and IT teams
Preferred Experience
Familiarity with FIT Rent or similar rental solutions.
Knowledge of Variant Configuration, ATP, and Output Management.
S/4HANA implementation experience.
Experience with middleware/integration tools (e.g., PI/PO, BTP, CPI).
Familiarity with SAP Fiori, UI5, and mobile enablement strategies.
Security Operations Center Analyst
Business analyst job in Atlanta, GA
Splunk SOC Analyst 1, 2 and 3(on-call, as needed for shift coverage )
US Citizenship Required.
We are seeking Security Operations Analysts, Tier 1, 2 and3 - flex resources to fill-in for our full-time staff, as needed for shift coverage in our 24x7 SOC operations. This is ideal for someone working a full-time job who is looking to pick up extra shifts. Potential shifts are as follows:
Weekdays (M-F):
1st shift 8 am-4 pm
2nd shift 4 pm -12 am
3rd shift 12 am-8 am
Weekends (Saturday/Sunday-starts Friday at midnight):
4th shift: 12 am -12 pm
5th shift: 12 pm -12 am-hands over to 3rd shift Sunday night/Monday morning
______________________________________________________________
The SA3 is the final level of internal escalation for incident response on the MDR Operations team. As a Security Analyst Level 3 in the TekStream Managed Detection and Response (MDR) environment, they act as a liaison between security operations and engineering to advance our practice and drive us towards growth. There is a particular emphasis on the ability to identify Indicators of Compromise (IOC) and correctly recommend remediation; productively, efficiently, and with a high degree of accuracy. This core skillset is extended to include the guidance of SA2 and SA1 incident response. Related is the ability to leverage the technologies that are central to the TekStream MDR solution.
Role Responsibilities
Lead the response to escalated security incidents, providing advanced analysis and mitigation strategies.
Mentor and guide SA2 and SA1 in incident response procedures and techniques.
Conduct in-depth analysis of security incidents to understand the root cause and impact.
Collaborate with cross-functional teams to coordinate and execute incident containment and eradication.
Communication of threats and recommended remediation with customer Points of Contact (POC).
Develop and maintain incident response playbooks to ensure consistency in handling incidents.
Assist in the continuous improvement of security monitoring and detection capabilities.
Participate in on-call rotations to provide 24/7 incident response support.
Conduct post-incident reviews to identify lessons learned and areas for improvement.
Stay abreast of the latest cybersecurity threats, vulnerabilities, and industry best practices.
Work closely with customers and internal teams to provide expert guidance on security-related matters.