ServiceNow Business Analyst- Platform
Business analyst job in San Juan, PR
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes.
**Key Responsibilities**
**Requirements Gathering & Analysis**
+ Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects.
+ Create process flows, data models, and wireframes to document requirements clearly.
+ Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile.
+ Collaborate with developers to ensure requirements are clear and concise for development
**Testing, Documentation and Training**
+ Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off.
+ Maintain documentation including workflows, data dictionaries, and training materials.
+ Leverage business knowledge to drive process improvements and enhance system usability.
+ Provide trainings to stakeholders
**ServiceNow and Agile Expertise**
+ Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM.
+ Work closely with ServiceNow developers to implement solutions.
+ Monitor and support sprint and project activities, ensuring timely delivery
+ Facilitate communication among stakeholders and resolve conflicting requirements
+ Proficient in test case planning, QA/QC reviews.
+ Experience maintaining sprint backlogs and supporting Agile ceremonies.
**_Qualifications_**
+ 4-8 years of experience with IT SDLC processes preferred.
+ Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ ServiceNow certifications (CSA, CIS-ITSM) is a plus.
+ ITIL v3/V4 Foundation certification.
+ Experience implementing systems using Agile methodology.
+ Skilled in facilitating large group meetings and mediating conflicting requirements
+ Strong analytical, problem-solving, and communication skills.
+ The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes
+ Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $93,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Business Analyst (Full-Time)
Business analyst job in San Juan, PR
Full-time Description
V2A is looking for strong Business Analyst Consultant candidates for our growing practice. Business analysts are an integral part of a two or three person engagement team. They are responsible for contributing to the overall problem solving and engagement success by applying quantitative methods and analytical tools. Our Business Analysts usually have a Bachelor's degree plus 0-3 years of work experience.
Key areas of responsibility:
Build effective business cases with analytical software and tools including the development of financial and quantitative models
Conduct research on specific topics and apply it in support of engagement requirements
Explain and review analysis/findings with team members and client personnel
Help to develop communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way
Identify implications of proposed solutions on people, processes, technology, strategy, and structure
What We Offer:
We offer a unique experience for motivated individuals. You will take on challenging work, having a direct impact and high visibility with our leading industry clients. You will also join a close-knit team of passionate individuals who share a unique culture where we work hard but also play hard. As our firm continues to grow, you will also be given the opportunity to grow with us, to expand your capabilities and to play your part in the development of our organization.
What you will find at V2A:
Challenging work in a variety of industries and services
Direct client impact and high visibility
Early responsibility
Continuous learning
A collaborative, non-hierarchical work environment
Top notch workmates
Impressive skill set and methodologies
Unique work-hard, play-hard culture
Competitive benefits
Requirements
What we are looking for:
Our Teams' background and studies are as diverse as the work we tackle. We are looking for smart, curious, and driven individuals who want to learn and contribute in a fast paced and fun environment.
Education
:
Bachelor's or master's degree in Engineering
Bachelor's or master's in degree in Computer Science
Bachelor's or master's degree in Business Administration
Bachelor's or master's degrees in Other areas are also welcome to apply. Some majors may include - Statistics, Economics, Mathematics, and Social Sciences.
Qualifications:
0-3 years of work experience
Quantitative, Conceptual and Analytical Thinking
Problem Solver - Capacity to apply knowledge and skills to solve complex problems
Team Player - Ability to build and manage relationships effectively with team and clients
High self-motivation for learning, and setting and achieving challenging goals
Compelled to excel and succeed in every task at hand
Thrives in an entrepreneurial, results-oriented environment
Very proficient use of Excel, Access, Powerpoint, and Word. Additional statistical simulation and Optimization software knowledge is a plus
Fully Bilingual (Spanish and English)
Data Analyst
Business analyst job in San Juan, PR
Job Description
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About WorkSimpli Software
WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations.
Position Summary
As a Data Analyst, you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership.
This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets.
Key Responsibilities
Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.).
Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance.
Identify trends, patterns, and opportunities across platforms like PDFSimpli.com.
Work with Product, Marketing, and Executive teams to translate business questions into data questions-and deliver answers.
Conduct A/B tests and conversion analysis to support product and marketing optimization.
Write reports and present findings in clear, actionable formats.
Maintain and enhance data pipelines in collaboration with engineers when needed.
Ensure data integrity, consistency, and security.
Required Skills & Experience
2-3 years of experience in data analysis, business intelligence, or a similar role.
Strong command of SQL for data querying and transformation.
Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker.
Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms.
Ability to translate complex data into clear insights and actionable recommendations.
Excellent communication skills, both written and verbal.
Attention to detail and comfort handling large datasets.
Bonus / Preferred Skills
Familiarity with Python or R for data analysis or automation.
Experience working in a SaaS or digital product environment.
Understanding of customer behavior metrics, growth funnels, and product performance KPIs.
Experience with cloud data warehouses (BigQuery, Redshift, Snowflake).
Exposure to A/B testing platforms and methodology.
Education Requirements
Bachelor's degree in Data Science, Statistics, Economics, Computer Science, or related field.
Equivalent experience or certifications (Google Data Analytics, etc.) will be considered.
Why Join WorkSimpli?
Be part of a high-impact SaaS company serving millions of users worldwide
Work cross-functionally and directly influence product and business decisions
Hybrid work model with flexible schedule (Remote Wednesdays)
Health insurance, PTO, and competitive salary + bonus opportunities
Culture of collaboration, learning, and innovation
Data Entry Coordinator - Bilingual required (English/Spanish)
Business analyst job in San Juan, PR
Department
Operations
Employment Type
Full Time
Location
FDI Clinical Research - San Juan
Workplace type
Onsite
Reporting To
Michelle Echeandia
Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all.
We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life.
Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined.
Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.
Data Analyst
Business analyst job in Caguas, PR
At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions.
Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes.
Key Responsibilities
Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.).
Design and maintain Power BI dashboards that turn data into clear, actionable insights.
Automate reporting processes and ensure data accuracy and consistency.
Collaborate with cross-functional teams to identify data needs and deliver analytical solutions.
Identify trends, opportunities, and risks through data analysis.
Document processes, data flows, and analytical best practices.
Technical Requirements
Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring).
Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design).
Intermediate to advanced knowledge of SQL or similar data transformation tools.
Familiarity with SharePoint or Microsoft 365 environments.
Strong understanding of descriptive, diagnostic, and predictive analysis concepts.
Professional Qualifications
Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science.
Minimum 2 years of experience in data analysis, business intelligence, or similar roles.
Ability to translate complex data into clear visual stories that support decision-making.
Strong attention to detail, analytical thinking, and results-oriented mindset.
Excellent communication skills for presenting findings to non-technical audiences.
Preferred Qualifications
Experience with Power Automate or Python for process automation.
Knowledge of other visualization tools (Tableau, Looker, Google Data Studio).
Interest or familiarity with artificial intelligence applied to business analytics.
Why Join Us
Be part of a team that combines strategy, analytics, and creativity to turn data into decisions.
Work with diverse organizations and contribute to strengthening their analytical capabilities.
Grow in an environment that values continuous learning, innovation, and collaboration.
Auto-ApplyData & Reporting Analyst (Puerto Rico-Based)
Business analyst job in San Juan, PR
Job DescriptionSalary: DOE
We are seeking a detail-oriented and proactive Data & Reporting Analyst. The successful candidate will play a critical role in analyzing complex data sets to help our organization make informed business decisions. This position involves working closely with various departments and to collect, analyze, and interpret data and to provide analysis and reporting that drive strategic and operational improvements.
Applicants must have unrestricted work authorization in Puerto Rico and must reside in Puerto Rico to fulfill the role's regulatory and operational responsibilities
JobResponsibilities:
Collect, analyze, and interpret large datasets from multiple sources.
Develop visualizations and reports that effectively communicate data findings.
Collaborate with teams to understand data needs.
Identify key business metrics and create reports to understand performance.
Assist in the development and maintenance of data models and databases.
Monitor industry trends and assess how they may impact our business.
Assist in enhancing data quality and integrity, performing data cleaning and validation analysis.
Support ad-hoc analysis requests, providing timely and accurate information.
Skills and Qualifications:
Experience as a Data Analyst or similar role
Strong analytical and organizational skills
Attention to detail and accuracy
High level proficiency in utilizing data analysis tools, including SQL and Excel
Experience with Python and Access is a plus
Coding/Programming experience a plus, Visual Basic, etc
Excellent verbal and written communication skills
Ability to manage multiple projects and priorities
Ability to deliver projects and reports on time
A proactive approach to problem solving
Ability to work both independently and collaboratively
Must be fully bilingual in English and Spanish
Job Requirements:
Bachelors degree in business, Economics, Statistics, Mathematics, Computer Science, Engineering or a related field or equivalent experience.
Minimum 5 years' experience as a Data Analyst in the insurance or financial services sector.
Must be Puerto Rico resident
Analyst 2 - Quality Assurance
Business analyst job in Gurabo, PR
General Summary: Establishes and maintains quality assurance programs, procedures and controls, ensuring that performance parameters of both the products and quality system elements are continually measured to drive improvement initiatives.
Duties & Responsibilities: Monitors and tracks all sources of quality detractors utilizing the service database and complaint database. Ensures compliance with company policies, procedures, and quality standards; as well as safety and environmental regulations. Develops solutions to database problems of moderate scope and complexity. Writes and assists others in writing standard operating procedures. Generates and identifies significant trends. Regularly reports them to management and appropriate cross functional teams. Provides advanced technical assistance in the use of information mapping technology. Provides support to product review and release functions. Generates moderately complex statistical summaries. Provides support to good manufacturing practice auditing.
​
*Other duties may be assigned. *
Requirements Minimum 2 to 4 years of experience in the regulated industry. Experience with Investigations and complaints. Experience with quality system in pharma industry is acceptable. Bachelor Degree completed. Bilingual.
Willing to work 100% on\-site in Gurabo.
1st shift (Monday to Friday)
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Business Advisory Consultant Civil/Industrial Engineering
Business analyst job in San Juan, PR
Job DescriptionSalary:
Who we are
At Acumenian, we're more than a consulting firm; we're a collaborative community of innovative professionals. We celebrate individual strengths, foster positive relationships, and embrace flexibility. Join us to grow, thrive, and make a difference in the world of Advisory, Technology, and Analytics Management Consulting.
Whats the role
As a Business Advisory Consultant Civil/Industrial Engineering, youwill analyze client needs, develop data-driven recommendations, and support process and system improvements. You will translate business requirements into functional specifications, assist in digitization efforts, and collaborate with clients and teams to ensure successful project execution. This is an on-site role based in San Juan, Puerto Rico.
How you will add value
Building strong client relationships to understand challenges and propose tailored solutions
Interpreting data and turn it into information that can support client's strategic decisions.
Providing recommendations in data structuring and process digitization.
Gathering, documenting and analyzing business requirements through research, interviews, workshops, etc.
Translate business requirements into clear and concise functional specifications that developers and designers can understand.
Collaborating with team members to ensure effective communication and understanding of project goals.
Gathering and organizing data to building dashboards that provide better visibility for the information.
Assisting in user training, creating user documentation, and providing post-implementation support.
What you need
Availability to work on-site in San Juan, Puerto Rico.
Bachelors degree in Civil Engineering, Business Administration Management, or related field.
510 years of experience in civil engineering, construction, or consulting environments.
Strong written and verbal communication skills in English and Spanish.
High proficiency with Microsoft Office Suite.
Knowledge in process optimization, systems implementation, project management, and client engagement.
Familiarity with Power BI, Power Apps, or similar tools preferred.
Who you are
You proactive and prioritize tasks.
You are a team player.
You have a strong sense of accountability and building relations.
You enjoy problem solving and are driven to propose solutions.
Adaptable to various situations and interactions with different stakeholders.
What Youll Get
Besides our amazing culture and a competitive salary base, youll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
Medical/dental/vision/life insurance
Saving Plan with Company Match
Time Off
Opportunities to learn and advance your career.
Great work/life balance
IT Tech Analyst
Business analyst job in San Juan, PR
We are seeking an IT Tech Analyst with a strong technical background and problem-solving skills to support, maintain, and enhance our IT infrastructure and applications. This role will involve working with various technologies to ensure optimal system performance, security, and user support. The ideal candidate will be passionate about technology, eager to learn, and capable of adapting to new tools and methodologies.
Responsibilities:
Provide technical support and troubleshooting for IT systems, applications, and networks.
Monitor system performance, identify issues, and implement solutions to maintain high availability and efficiency.
Collaborate with development teams to deploy, maintain, and enhance software applications.
Assist in managing cloud-based solutions and on-premises IT infrastructure.
Ensure IT security compliance by implementing and maintaining security protocols and best practices.
Document technical processes, configurations, and troubleshooting guides for future reference.
Analyze business needs and recommend IT solutions to optimize workflows and improve productivity.
Participate in system upgrades, migrations, and integration projects.
Work closely with cross-functional teams to support IT initiatives and drive innovation.
Stay updated with emerging technologies and industry best practices.
Qualifications and Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Fully bilingual (English & Spanish) or native English speaker.
3+ years of experience in IT support, system administration, or a related technical role.
Strong knowledge of operating systems (Windows, Linux, mac OS) and troubleshooting techniques.
Experience with cloud platforms, preferably Azure (Azure Virtual Machines, Azure Active Directory, Azure Functions).
Understanding of networking principles (TCP/IP, VPNs, firewalls, DNS, DHCP).
Familiarity with IT security protocols, endpoint protection, and compliance standards.
Experience with IT service management (ITSM) tools and ticketing systems.
Strong analytical and problem-solving skills with attention to detail.
Ability to work independently and efficiently under minimal supervision.
Knowledge of scripting languages (PowerShell, Python, or Bash) is a plus.
Experience with IT automation, monitoring tools, and CI/CD pipelines is a plus.
Prior experience in financial or banking IT environments is a plus.
IT Security Analyst
Business analyst job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
Auto-ApplyIT Security Analyst
Business analyst job in Guaynabo, PR
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management : Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence : Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation : Support implementing security controls, policies, and procedures.
Remediation Planning : Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation : Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration : Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities : Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans
Auto-ApplyBusiness Analyst
Business analyst job in Florida, PR
Healthcare shouldn't be complicated, especially for patients living with chronic conditions. Rx Redefined was founded in 2018 with a mission to positively impact the lives of others by constantly challenging the status quo in healthcare.
Our revolutionary business model enhances healthcare outcomes specifically in the Durable Medical Equipment, Prosthetics, and Orthotics Supplies (DMEPOS) space. Our platform enables physicians to navigate the complexity of compliance and leverage advanced technology to streamline the logistics required to serve their patients effectively, while simultaneously reducing healthcare costs by significantly reducing fraud, waste, and abuse in an industry that desperately needs reform.
We're a fast-growing startup with a simple goal: improve access, outcomes, and patient experience. Our team thrives on solving tough problems, pushing for better solutions, and doing the work that truly makes a difference.
At Rx Redefined we value our people, transparency, dedication, and hard work through a patient-first mentality.
Join us, and help redefine healthcare for the better.
The Role
The Business Analyst at Rx Redefined supports data-driven decision-making by delivering analysis, reporting, and operational insights across the business. This role contributes to CRM build-out and ongoing CRM operations, while supporting ad hoc reporting and cross-functional initiatives tied to growth and operational efficiency.
The Business Analyst works with large datasets, reporting tools, and internal systems to help improve visibility, consistency, and scalability across key business functions.
Key Responsibilities
* Support CRM build-out and ongoing CRM operations, including data integrity, reporting, and workflow support
* Prepare and maintain recurring and ad hoc reports to support operational, customer, and growth initiatives
* Analyze large datasets to identify trends, insights, and opportunities for process improvement
* Maintain and improve dashboards, reporting tools, and documentation to increase visibility and consistency across teams
* Support cross-functional operational initiatives through data analysis, research, and information support
* Assist with data validation, system audits, and quality checks to ensure accuracy and reliability of reporting
* Document processes, workflows, and reporting standards to support scalability and consistency
* Respond to ad hoc analytical and operational requests as business needs evolve
Requirements
* Bachelor's degree in Business, Economics, Data Analytics, or a related field
* Strong analytical and quantitative skills with advanced proficiency in Excel, including data cleaning, lookups, pivot tables, and basic modeling
* 2+ years experience and comfort working with the CRM systems, HubsSpot
* Ability to analyze large datasets to identify trends, generate insights, and support business recommendations
* Strong written and verbal communication skills, with the ability to present data clearly to a variety of audiences
Benefits
* Medical, dental, and vision coverage - 100% of the employee premium is covered by Rx Redefined.
* Unlimited PTO - take the time you need for rest and recharge.
* Remote-first flexibility.
* Professional growth - be part of a high-growth team where you'll learn quickly and see the impact of your work.
Project Management
Business analyst job in Manat, PR
Project Manager
PharmEng Technology has been providing quality services to leading manufacturers of healthcare and pharmaceutical products since 1997. Our specialists hold expertise in Commissioning & Qualification, Validation, Quality Systems, Regulatory Affairs, Engineering, and Training to ensure that our clients can keep on providing the world with their cost-effective and high-standard healthcare products.
At PharmEng Technology, we strive to cultivate the best working environment where empowerment, passion and perseverance are nurtured while serving our clients to achieve their unique business goals. We are seeking a Project Management for an opportunity in Arizona on site.
In this role, you will be responsible for the cost-effective and timely procurement of production materials, supplies and services directly supporting our operations. The ideal candidate will have a proven track record of building strong partnerships with suppliers and internal stakeholders. Strong communication, negotiation, planning and problem-solving skills are essential to success in this role.
Responsibilities
Objectives of this Role:
Provide guidance, Lead/co-lead projects, manage own time to meet objectives, and plan resource requirements for projects across the department.
Assure projects are completed with approved scope, budget, schedule, and alignment with the master plan.
Effectively interact with leadership and partner with Operations to establish priorities and define requirements for portfolio of projects within the assigned area.
Ensure our capital investments use the best technology, have the best outcomes for our business, and align with contemporary standards.
Serve as subject matter expert for one or more processing areas.
Interface with engineering team to ensure project compliance with applicable client standards, follow all best practices and comply with client quality standards.
Skills and Qualifications:
Bachelor of Science (BS degree in Engineering or related discipline from fully accredited institution.
Minimum of 2 years in pharmaceutical experience.
Experience in transferring products from one plant to another.
Good working knowledge of Current Good Manufacturing Practices (cGMP) and facility/equipment validation requirements.
Identify and research potential clients.
Develop and maintain client relationships.
Negotiate contract terms with clients and communicate with stakeholders.
Excellent oral and written communication skills, including presentations.
User level computer knowledge for completing documentation and email.
Company Response to Covid-19
While we serve industries deemed essential businesses, PharmEng Technology will follow safe business practices and adhere to local, state, and federal guidelines. When possible, PharmEng Technology will allow remote work from home.
EEOC Statement
At PharmEng Technology, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. PharmEng Technology is proud to be an equal opportunity workplace.
Auto-ApplySr IT Analyst - Manufacturing
Business analyst job in Manat, PR
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************
Job Function:
Technology Product & Platform Management
Job Sub Function:
Technical Product Management
Job Category:
Scientific/Technology
All Job Posting Locations:
Manatí, Puerto Rico, United States of America
Job Description:
The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite.
In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients.
This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization.
In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial.
Key Responsibilities include:
Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy.
Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact.
Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria.
Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment.
Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization.
Ensure the products/features / work meets relevant security, privacy & compliance standards
Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics.
Actively address customer feedback to enhance product offerings.
Responsible for continuous process improvement at the site, focusing on both technology and process capabilities.
Drive collaboration and execution with internal and external partners to achieve desired business outcomes.
Support overall technology cost optimization in partnership with TS and TS finance.
Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization.
Leadership Skills:
Creates a culture that relentlessly focuses on helping the people and organizations we touch.
Commitment to Our Credo, Diversity, Equity & Inclusion
They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work.
Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes.
Strong problem-solving skills with the ability to accurately analyze situations
Qualifications:Required:
A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent.
2 years working experience is required in supply chain and / or manufacturing technology.
Proven abilities in management (supervisor, project coordinator, etc.).
Proficient in both English and Spanish.
Experience with GxP requirements and regulations.
Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems).
Preferred:
Experience in project execution using Agile / JIRA / SDLC methodology.
Demonstrable understanding of product lifecycle management.
Excellent written and oral communication skills, good interpersonal skills.
Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills.
Experience in lean, Six Sigma, and business process mapping methodologies.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), Information Technology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
Auto-ApplyData Analyst (Full-Time)
Business analyst job in San Juan, PR
V2A Consulting is looking for Data Analyst candidates for our growing Analytics practice. Data Analysts are an integral part of our Analytics team. They are responsible for managing our knowledge databases, and for transforming and visualizing data to facilitate and enhance business decision making as part of our engagements with clients. Our Data Analysts usually have a Bachelor's or Master's degree plus 0-3 years of work experience.
Key areas of responsibility:
Conduct data-driven analyses, interpret results and draw conclusions, and perform data visualizations through business intelligence tools
Manage databases including data extraction (through SQL or Python programming when necessary), data transformations, data integrations, and data pipeline automations. Validate data and identify and resolve data quality issues
Present results in a simple and comprehensive way to non-technical audience
Understand technical requirements and be able to communicate with computer scientists, programmers, and technology support
Support Data Scientists in the process of building and testing machine learning models, particularly during the data preparation phase
Maintain an industry leading knowledge of the tools, systems, and processes available for best-in-class data wrangling and database management
Train other teams on analytical tools and techniques
Requirements
What we are looking for:
Education
:
Bachelor's or Master's degree in Data Science, Computer Science or Business Analytics
Bachelor's or Master's degree in Statistics, Economics or Mathematics
Bachelor's or Master's degree in Social Sciences, Psychology or any other Bachelor's or Master's degree with strong applied statistics or data management and analysis (e.g. Biosciences)
Qualifications:
0-3 years of work experience
Problem Solver - Capacity to apply knowledge and skills to solve complex problems
Team Player - Ability to build and manage relationships effectively with technology teams, with programmers, and with client team members and stakeholders in general
High self-motivation for learning, and setting and achieving challenging goals
Compelled to excel and succeed in every task at hand
Thrives in an entrepreneurial, results-oriented environment
Academic and/or professional experience using a programming language to perform data transformations (e.g. Python, R, SaS, C++)
Academic and/or professional experience using statistical methods for analysis
Experience in the use of data transformation and database management tools highly valued (e.g. Microsoft Excel, Power Query, Data Bricks, SAS Enterprise Guide, Visual Basic, SQL Browser, …)
Experience in the use of business intelligence tools highly valued (e.g. Power Bi, Tableau, Business Objects, Clik Data Analytics, Zoho Analytics, SAS Visual Analytics, …)
Experience in the use of PowerPoint and Word highly valued
Fully Bilingual (Spanish and English)
Data Entry Coordinator - Bilingual required (English/Spanish)
Business analyst job in San Juan, PR
Department: Operations Employment Type: Full Time Reporting To: Michelle Echeandia Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, SC, TX, VA, and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Data Entry Coordinator works to ensure the execution of assigned studies in compliance with GCP, ICH, HIPAA, FDA Regulations, and SOPs.
Key Responsibilities
Essential Job Duties:
In collaboration with other members of the clinical research site teamwork to ensure the entry of clinical visit data in EDC and other clinical data software/systems. Responsibilities may include but are not limited to:
* Managing data entry into computer systems for clinical trials, including entering patient data into eDC and other software
* Reviewing patient charts and other medical records to ensure data is entered in a timely manner in accordance with eCRF guidelines and protocol requirements
* Reporting any irregularities or problems with a study to the appropriate parties
* Supporting other clinical research-related activities
* Ensuring compliance with SOPs, regulations, ICF documentation, and GCP/GDP guidelines
* Maintaining confidentiality of patients, customers, and company information, and performing other related activities as assigned.
Skills, Knowledge and Expertise
Minimum Qualifications: High School diploma or equivalent and a minimum of 1 year of clinical data entry experience, or an equivalent combination of education and experience. Bilingual required (English/Spanish).
Required Skills:
* Proficiency with computer applications such as Microsoft applications, email, and web applications, and the ability to type proficiently (40+ wpm);
* Strong organizational skills and attention to detail.
* Well-developed written and verbal communication skills.
* Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
* Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
* Must be professional, respectful of others, self-motivated, and have a strong work ethic.
* Must possess a high degree of integrity and dependability.
* Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Benefits
* Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
* Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
Senior Analyst, IT Business Solutions
Business analyst job in San Juan, PR
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Analyst 2 - Quality Assurance
Business analyst job in Gurabo, PR
Establishes and maintains quality assurance programs, procedures and controls, ensuring that performance parameters of both the products and quality system elements are continually measured to drive improvement initiatives. Monitors and tracks all sources of quality detractors utilizing the service database and complaint database. Ensures compliance with company policies, procedures, and quality standards; as well as safety and environmental regulations. Develops solutions to database problems of moderate scope and complexity. Writes and assists others in writing standard operating procedures. Generates and identifies significant trends. Regularly reports them to management and appropriate cross functional teams. Provides advanced technical assistance in the use of information mapping technology. Provides support to product review and release functions. Generates moderately complex statistical summaries. Provides support to good manufacturing practice auditing.
Requirements Minimum 2 years of experience with Investigations and complaints. Work experience with quality system in the pharma industry is acceptable. Bachelor's degree in Science completed. Willing to work 100% on\-site Gurabo.
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Business Advisory Consultant - Civil/Industrial Engineering
Business analyst job in San Juan, PR
Who we are…
At Acumenian, we're more than a consulting firm; we're a collaborative community of innovative professionals. We celebrate individual strengths, foster positive relationships, and embrace flexibility. Join us to grow, thrive, and make a difference in the world of Advisory, Technology, and Analytics Management Consulting.
What´s the role…
As a Business Advisory Consultant - Civil/Industrial Engineering, you will analyze client needs, develop data-driven recommendations, and support process and system improvements. You will translate business requirements into functional specifications, assist in digitization efforts, and collaborate with clients and teams to ensure successful project execution. This is an on-site role based in San Juan, Puerto Rico.
How you will add value…
Building strong client relationships to understand challenges and propose tailored solutions
Interpreting data and turn it into information that can support client's strategic decisions.
Providing recommendations in data structuring and process digitization.
Gathering, documenting and analyzing business requirements through research, interviews, workshops, etc.
Translate business requirements into clear and concise functional specifications that developers and designers can understand.
Collaborating with team members to ensure effective communication and understanding of project goals.
Gathering and organizing data to building dashboards that provide better visibility for the information.
Assisting in user training, creating user documentation, and providing post-implementation support.
What you need…
Availability to work on-site in San Juan, Puerto Rico.
Bachelor's degree in Civil Engineering, Business Administration - Management, or related field.
5-10 years of experience in civil engineering, construction, or consulting environments.
Strong written and verbal communication skills in English and Spanish.
High proficiency with Microsoft Office Suite.
Knowledge in process optimization, systems implementation, project management, and client engagement.
Familiarity with Power BI, Power Apps, or similar tools preferred.
Who you are…
You proactive and prioritize tasks.
You are a team player.
You have a strong sense of accountability and building relations.
You enjoy problem solving and are driven to propose solutions.
Adaptable to various situations and interactions with different stakeholders.
What You'll Get…
Besides our amazing culture and a competitive salary base, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
Medical/dental/vision/life insurance
Saving Plan with Company Match
Time Off
Opportunities to learn and advance your career.
Great work/life balance
IT Security Analyst
Business analyst job in Guaynabo, PR
Job Description
The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations.
ESSENTIAL ROLES AND RESPONSIBILITIES
User Account Management: Configure and manage user accounts, permissions, and access rights within the organization's IT systems, applications, and network resources.
Access Control Inventory: Maintain a comprehensive inventory of all user permissions granted across various IT systems, applications, and network resources.
Compliance Support: Support compliance efforts by ensuring user permissions management practices align with regulatory requirements, industry standards, and internal policies.
Security Monitoring: Monitor security event logs, alerts, and notifications generated by security systems such as SIEM, IDS/IPS, and endpoint protection solutions.
Incident Detection and Investigation: Detect, analyze, and investigate security incidents and anomalies identified through monitoring activities.
Threat Intelligence: Utilize threat intelligence feeds to stay ahead of emerging threats and provide actionable recommendations for risk mitigation strategies.
Security Controls Implementation: Support implementing security controls, policies, and procedures.
Remediation Planning: Assist in implementing remediation plans based on findings from various security assessments.
Risk Mitigation: Based on data analysis, research, and emerging technologies, provide recommendations for mitigating information security risks and improving security controls.
Collaboration: Collaborate closely with team members to solve security-related issues and improve overall security posture.
Other Responsibilities: Perform other job-related duties as assigned.
EDUCATION & PROFESSIONAL EXPERIENCE
Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field.
2-4 years of hands-on experience in IT Security roles.
Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management.
Experience working in a highly regulated industry. (preferred)
LICENSURE / CERTIFICATION
Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred.
PROFESSIONAL COMPETENCIES
Skills:
Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues.
Strong communication and interpersonal skills to provide effective technical support and collaborate with stakeholders.
Ability to manage multiple tasks, prioritize, and meet deadlines in a dynamic environment.
Strong, structured, process-driven, and analytical skills.
Demonstrate skills in building relationships within departments and between departments.
Good research skills.
Knowledge:
Familiarity with IT Security frameworks (e.g., NIST CSF, CIS Controls)
Proficiency in Microsoft Office: Excel, Word, Access, and Microsoft Outlook.
Excellent knowledge of Customer Service best practices.
Strong knowledge of computer hardware, software, and networking principles.
Technical research and development knowledge are desired.
Fluency in spoken and written Spanish and English.
Abilities:
Understand existing and emerging technologies.
Understand business practices, approaches, organization, politics, and culture.
Demonstrate ability to work under pressure with compressed deadlines and multiple deliverables.
Demonstrated ability to communicate ideas clearly and concisely to leadership.
Ability to work well as a member of a team or alone.
Willingness to take ownership of problems and follow through to completion.
Ability to prioritize and manage time.
Arrive at work promptly and consistently.
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
PHYSICAL AND MENTAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and walk.
The position requires that the weight be lifted, and force is exerted up to 50 pounds.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
ENVIRONMENTAL AND WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Require evening or weekend work.
PharmPix is an Equal Employment Opportunity Employer Minorities / Females / Disable / Veterans