Business analyst jobs near me - 2,955 jobs

About this opportunity: The Senior Business Analyst (SR BA) Lead will support an Automation and Innovation team and play a pivotal role in driving automation and innovation initiatives for an enterprise client. This position involves partnering with cross-functional teams to identify process improvement opportunities, design and implement automation solutions, and ensure alignment with strategic business goals. The SR BA Lead will gather and analyze business and technical requirements, develop detailed documentation, and lead projects of varying complexity. This role requires a blend of technical proficiency, strong analytical skills, exceptional communication, and leadership to effectively bridge the gap between business needs and technology. The ideal candidate is intellectually curious, passionate about innovation, knowledgeable in automation technologies, and skilled at driving results while inspiring change. Successful Analyst will: Gather, analyze, and document business and technical requirements. Collaborate with cross-functional teams to design, test, and implement automation solutions. Develop detailed and complex technical documentation, including functional requirements, use cases, and process flows. Conduct workshops and meetings to gather requirements and provide project updates. Identify opportunities for process improvement and innovation. Lead small to mid-size projects and support larger, complex initiatives. Ensure automation initiatives align with business objectives. Essential Job Skills/Experience: Minimum of 5 years of experience as a Business Analyst, with at least 2 years in a senior role Experience with automation and innovation projects highly desirable Strong understanding of automation technologies, such as RPA (Robotic Process Automation) and AI (Artificial Intelligence). Excellent communication and interpersonal skills Experience with data analysis and visualization tools (e.g., Excel, SQL, Power BI Strong problem-solving and analytical abilities Demonstrated experience driving projects to completion and serving as key support to leadership Tools Experience: Familiarity with UiPath, SQL, Advanced Excel, Agile, Scrum, Jira, Confluence, Power BI, SharePoint

The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to NiSource business unit or Service Provider locations, as needed NiSource business operations knowledge 2+ year s experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics

Russell Tobin's client is hiring a Product Analyst - Digital Content in Columbus, OH Employment Type: Contract Pay rate: $35-$38/hr Description: The Product Analyst is responsible for supporting the end-to-end delivery of complex digital products within a content-focused environment. This role partners closely with Product Owners, SMEs, development teams, and creative/merchandising stakeholders to ensure a best-in-class customer experience across digital channels. The ideal candidate brings strong Agile experience, digital or ecommerce knowledge, and the ability to work in a fast-paced, cross-functional environment. Responsibilities: Support product lifecycle activities from concept through delivery. Partner with Product Owner to define and refine product features that align to business goals. Gather requirements; write user stories and acceptance criteria. Maintain awareness of industry trends to guide product roadmap decisions. Identify product dependencies and impacts across digital platforms. Act as Product Owner proxy as needed. Coordinate and execute UAT with a focus on customer experience. Train internal users on new features and functionality. Manage and optimize 3rd-party solutions and tools. Execute A/B tests and analyze results. Prepare data for lower development environments. Serve as point of contact for developers during requirement clarifications. Analyze support issues to identify trends and improvement opportunities. Participate in on-call rotations and defect triage to ensure platform stability. Requirements: Strong experience writing Agile user stories & acceptance criteria. Ecommerce or digital product experience (retail preferred). Ability to thrive in a fast-paced environment. Excellent communication and cross-functional partnering skills. Solid understanding of Agile frameworks and terminology. Nice to have: Agile product team environments Working with creative, marketing, merchandising, or operational stakeholders CMS, PIM, or other digital content tools (power user level a plus) Digital merchandising, content setup, or creative production workflows Change management or workflow-focused roles Strong curiosity and problem-solving mindset Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table! Position Summary: The IBP Strategic Data Analyst will manage, maintain, govern, and analyze SAP MRP and all modules of Planning systems/Platforms. Master Data to ensure and measure integrity, accuracy, and consistency. Provide clear direction, training and lead activities related to master data management and settings within the systems. The IBP Strategic Data Analyst will leverage data-driven insights and best practices to reduce costs, and support business growth initiatives for plant production of a quality, cost-effective product delivered to customers. Essential Job Functions: Ensure effective Master Data Management (Planning and MRP) and system functionality through governance, routines, reports, and stakeholder collaboration. Maintain SAP MRP and Planning data integrity-ensuring reliability, completeness, and accuracy for optimal supply chain, inventory, and transportation planning. Conduct audits, implement data validation, and recommend system enhancements to improve SAP and Planning System utilization. Support new product introductions, promotional packaging, and seasonal inventory planning by coordinating with stakeholders and tracking KPIs. Deliver training and analytical reports to enhance operational practices and system utilization. Drive continuous improvement in MRP/Planning through root cause analysis and performance reporting. Establish standards, governance, and compliance while providing data-driven insights for decision-making. Coordinate stakeholder meetings to ensure alignment on system projects, governance, and master data integrity. Develop and monitor KPIs to optimize system performance and supply chain costs. Use advanced analytics to improve inventory management, maintain efficient stock levels, reduce waste, and drive data-based operational decisions. Coordinate and compile performance to the annual plan; provide feedback to the business based on current and historical trends; develop strong relationships with business leaders; ensure data-driven and successful Integrated Business Planning process. Provide scheduled deliverables and ad-hoc reporting. Automate reporting and KPIs with IT, BI, or Excel. Other duties as assigned. Minimum Qualifications: Bachelor's degree in Supply Chain, Finance, or Business Three (3) years SAP data management/data cleansing initiatives Five (5) years analysis in Inventory Management and/or Planning Preferred Qualifications: IBP experience Knowledge, Skills & Abilities (KSA's): Project management, strategic communication, and critical thinking skills Knowledge in change management Advanced proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word), including pivot tables, complex graphs, and pricing charts Ability to work well under pressure and meet deadlines through sound project management and prioritization Ability to communicate with others in an effective and concise manner Ability to understand complex technical information and business terms Strong analytical skills in reviewing data to identify trends and opportunities Knowledge of supply chain functions, forecasting tools/software Problem-solving skills, ability to define problems, collect data, establish facts, and draw conclusions Ability to communicate across all levels of the organization, present complex ideas concisely and clearly Ability to self-motivate and possess independent problem solving Effective relationship building skills and project management skills Environmental/Working Conditions: Able to travel up to 20% of the time May work remotely Physical Requirements: Usual office and/or plant environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and/or balancing Frequent use of eye, hand, and finger coordination enabling the use of office and/or plant machinery/equipment Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone Noise level in the work environment ranges from normal office/plant levels to loud levels due to equipment and/or machinery use

Review and analyze system specifications Collaborate with Business Unit and Developers to develop effective strategies and test plans Execute test cases and analyze results Create logs to document testing phases and defects Documenting how features work. Report bugs and errors to development teams Help troubleshoot issues Conduct post-release/ post-implementation testing Work with cross-functional teams to ensure quality throughout the software development lifecycle Reviewing and analyzing system specifications Executing test scripts and reviewing results Reporting and documenting technical issues Provide end-user application support (end user support requires access to customer data which includes protected health information) provide Customer Service support as needed via phone and/or email Proactively assume responsibilities for technical tickets that come in via phone or email from our customers. Documents technical tickets in the Customer Relationship Management (CRM) software from start to finish including updates and final resolution. Assess the technical issues and determine whether the issue can be resolved directly or whether the issue must be escalated. Assess and communicate to internal and external stakeholders the issue, the breadth of impact of the issue, and expected resolution, if or when known, via internal ticketing. Assume full responsibility for the issue and its resolution, even if escalated and triaged, until issues is fully resolved. Follow customer service procedures for all operations including, but not limited to, user account management functions Understands and complies with all company Privacy and Security standards Light data entry Other duties as assigned Qualifications Proven experience as a QA tester or similar role Ability to document and troubleshoot errors Excellent communication skills both verbally and written Attention to detail Analytical mind and problem-solving aptitude Customer service minded and detail oriented Excellent troubleshooting and problem solving skills Ability to communicate instructions in a clear and concise manner Comfortable multitasking in fast paced environment Able to work independently as well as part of a dynamic team Preferred Skills: 3+ years of Technical Support experience Strong communication and listening skills Strong analytical skills Knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, ICD-10 preferred Knowledge of databases and Microsoft SQL Management Studio or equivalent Strong computer skills Detail oriented WCAG Compliance Testing a plus Experience: QA testing: 1 year (Required) Benefits · Medical, Dental & Vision insurance · 401(k) retirement savings with employer match vesting immediately · Vacation and sick paid time off · 7 paid holidays & 2 floating holidays · Paid maternity/paternity leave · Disability & Life insurance · Flexible Spending Account (FSA) · Employee Assistance Program (EAP) · Free on-site fitness center · Professional and career development initiatives · Remote work eligible REMOTE WORK REQUIREMENTS · Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload. Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

NOTE: This role is NOT open to C2C companies NextGen Applications Analyst - Regulatory Upgrade Multiple Sites (Remote with Limited Travel) Start: Mid/Late August | Orientation/Training ~30 days Duration: Through 2027 About the Role We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide. Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country. Key Responsibilities Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades. Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs. Collaborate with cross-functional technical and clinical teams to ensure smooth implementation. Troubleshoot and resolve upgrade-related application issues. Ensure compliance with regulatory, security, and infrastructure standards. Contribute to readiness calls and go-live support, occasionally on weekends. Required Experience Hands-on experience with NextGen 8, including: UI enhancements and navigation redesigns Adaptive Content Engine (ACE) template configuration APSO documentation workflows Understanding of NextGen 8 infrastructure requirements and environment setup. Experience supporting migrations of healthcare applications to AWS or similar environments. Strong problem-solving, communication, and collaboration skills. Travel Expectations Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence. Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts). If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.

Direct Hire - Full Time position in Remote, CA - WA - OR Pay: $50.19 to $104.13 depending on location and experience 2696 An excellent position with a large multi-state healthcare group of hospitals, urgent care, primary care, and medical groups * Salesforce Principal Business Systems Analyst * Please apply ONLY if you 3+ years as a BSA on an Agile delivery team Visa sponsorship is not available for this position We can ONLY consider your application if you have: 1: Associate's Degree 2: 3 or more years of experience working as a Salesforce business systems analyst on an agile delivery team 3: Microsoft SQL Server experience 4: Demonstrated experience working with healthcare regulations such as HIPPA, HITECH, and CMS Guideline 5: Demonstrated experience assessing existing processes and identifying opportunities for improvement 6: Demonstrated experience communicating effectively and translating business needs into technical requirements 7: Demonstrated experience working with Salesforce architecture, data models, workflows, and integrations as they relate to designing scalable solutions 8: Demonstrated experience working with systems that integrate with Salesforce (such as EHRs, billing platforms or other third party applications) 9: Demonstrated experience creating and managing Salesforce user roles and profiles 10: Demonstrated experience taking leadership addressing system related issues 11: Demonstrated experience using LEAN techniques in analyzing requirements for potential automation We are looking for a Principal Business Systems Analyst - Salesforce to be responsible for coordinating with vendors, partners, architects, project management and Providence leadership to facilitate complex cross-departmental and company-wide requirement gathering activities and consulting on complicated system implementations, integrations and upgrades supporting various types of initiatives for all departments. Salesforce expertise is central to this role, including the ability to guide teams through Salesforce-specific implementations, integrations, and optimizations. The Principal Business Systems Analyst is expected to stay current with Salesforce platform capabilities and apply them to meet evolving business needs. DESIRED (not required) SKILLS: :: Facets experience :: Upon Hire: IIBA certification Duties and Responsibilities == Utilizing SMART criteria and balancing productive skepticism with scrutiny == Continuously provide active mentorship to other caregivers on how to analyze current and proposed processes, document deltas, validate against organizational goals and roadmaps, provide project management services, troubleshoot complex reports/extracts, mentor teams and individuals in the formation and processing of well-formed user stories in Azure DevOps, collect / organize / document user feedback, make adjustments to timelines as well as organize / drive the creation of best practices for process workflows, mapping documents, batch job documentation, change requests, SQL queries, use cases, mockups, acceptance criteria and SharePoint pages. == Collaborate closely with Quality Assurance Engineers, taking the lead when required, in the creation of test plans, test scripts, test data, communication plans, bugs, and report outs. == Perform duties as a member of an agile team where they will be responsible for both organizing and mentoring any IS agile team (including their own) around team agreements, standards, and approaches to ensure all teams successfully complete all commitments each sprint. They additionally act as a role model and proactively advocate for ensuring that teams continuously work to improve velocity and quality each sprint. == On-call and after-hours support duties may be required with this position. == 100% virtual work for residents located in the following States: Washington, Oregon, California No interview, relocation or living expenses provided Please send resume to - Amarx Search, Inc. - amarx.com Salary Range By Location: California: Humboldt: Min: $58.79, Max: $92.82 California: Northern California - Except Humboldt: Min: $65.96, Max: $104.13 California: Southern California: Min: $58.79, Max: $92.82 Oregon: Non-Portland Service Area: Min: $52.58 Max: $83.01 Oregon: Portland Service Area: Min: $56.40, Max: $89.04 Washington: Western: Min: $58.79, Max: $92.82 Washington: Southwest - Olympia, Centralia: Min: $56.40, Max: $89.04 Washington: Clark County: Min: $56.40, Max: $89.04 Washington: Eastern: Min: $50.19, Max: $79.23 Washington: Southeastern: Min: $52.58 Max: $83.01

ServiceNow Requirements/Test Engineer BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is highly desired. This is a remote position. Clearance: Must be U.S. Citizen to be eligible for DoD Secret security clearance. Core Work Hours: 7am - 4pm (EST) Monday - Friday, except Government Holidays Primary Responsibilities: Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use cases. Identifies future state system requirements at various levels of abstraction and detail to document future state process flows. Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/ Manages user story backlogs and prioritizes according to the customer's needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation. Supports the Scrum Master on the sprint planning for each sprint release. Collaborate with solutions Architects to understand the implementation details and scope of the release capability. Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality. Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects. Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc. Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management. Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities. Support the production issues and work with the O&M team to ensure production issues are resolved. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field 5+ years of experience as a Test Engineer in an Agile development environment Have or ability to obtain a Security+ or equivalent Certification ServiceNow CSA certification required Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management Experience with user story development and management in an Agile environment Experience with ServiceNow test management, test execution, and test script procedure development. ATF experience is desired. Experience with client-facing roles and ability to build rapport and trust Strong written and verbal skills Strong analytical/critical thinking skills Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vision coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

JOB-6608 on W2 Edge: 891258 Hiring Co: KTD Type: Contract to Hire Note to Vendors 100% remote candidates will be considered. Define requirements and manage agile frameworks to facilitate complex business needs in accordance with software development life cycle (SDLC) guidelines. Break down complex business and technology terms to aid in collaborative problem solving. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Position Qualifications 8 years of business analysis experience or specialized retail industry experience Excellent written and oral communication, collaboration and presentation skills to effectively communicate information to all levels within the organization Proven ability to understand strategic business requirements and translate them into strategic technology solutions for use across multiple lines of business Demonstrated experience with industry best practices and an understanding of different technologies Strong ability to make difficult/quick decisions demonstrating critical/innovative thinking Ability to effectively interact with and influence a diverse group of associates Ability to effectively partner with all levels of the organization Strong organizational, analytical and problem-solving skills Desired Previous Job Experience/Education Prior experience as a senior business or applications analyst or a product owner in waterfall and/or agile projects Agile, SAFe, Six Sigma, IIBA certification a plus (ECBA, CCBA, CBAP, CBATL) Essential Job Functions Elicit, define and analyze complex requirements in various formats ensuring they are testable, measurable and traceable Lead the appropriate teams to refine, prioritize and manage requirements using various tools (e.g., templates, team backlogs, requirements management or agile task management applications) Lead requirement walk-throughs with key stakeholders using various methods (e.g., team demos, workshops, sprint planning and backlog refinement sessions) Identify and estimate anticipated work efforts based on priority Define and resolve dependencies, issues and risks along with identification of impacted areas through team collaboration Identify and define complex business processes for current and future state analysis Act as the liaison between the business units, technology teams and support teams Apply an in-depth knowledge of multiple business areas, familiarity with enterprise strategies and an understanding of different technologies and industry best practices to meet/exceed business goals/priorities

at Ness Digital Engineering Why NessWe know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation. What you'll do:We are looking for a Business Analyst to join our team and contribute to a long-term partnership with a valued client renowned for their work in financial crime prevention. At Ness, we support our client in delivering high-quality services and innovative solutions to their customers - and we're excited to offer you the opportunity to be part of this success story.As a Business Analyst, you will play a key role within the Professional Services team, translating business requirements into robust, feasible, and competitive solutions. You'll collaborate closely with stakeholders to ensure that client needs are clearly understood and effectively implemented. Requirements and responsibilities Gathering and analyzing data and business requirements Designing and documenting functional specifications Supporting solution implementation and configuration Conducting expert testing and fine-tuning of the solution Training end users and supporting integration and UAT testing Participating in the full project lifecycle, from discovery to delivery Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy What you'll bring: Core Requirements Effective communication in English - Strong verbal and written skills to collaborate with internal teams and third parties, ensuring clear and consistent communication. Proven experience as a Business Analyst, ideally in complex or regulated environments. Proficiency in SQL, Python, and Jupyter for data analysis, automation, and reporting is highly valued Familiarity with SaaS and web-based products, including their architecture and delivery models. Ability to create clear and comprehensive functional specifications for both technical implementers and business stakeholders. Strong project discipline - Ability to adhere to project plans, manage timelines, and address issues proactively. Expertise in gathering and translating business requirements into practical, scalable solutions. Strong analytical skills - Capable of identifying data patterns, diagnosing potential issues, and implementing effective solutions. Hands-on experience with software development methodologies and implementation processes (e.g., Agile, Scrum, Waterfall). Ability to work effectively in a multicultural, global environment, collaborating across time zones and diverse teams. Personal Attributes Excellent prioritization skills and the ability to deliver under pressure while managing multiple tasks. A positive, proactive attitude with the ability to work independently when needed. Detail-oriented, conscientious, and committed to high standards of integrity. Logical and pragmatic problem-solver with strong analytical thinking. Confident communicator, comfortable presenting to customers and senior stakeholders. Personally accountable, results-driven, and attentive to detail. Collaborative mindset with a willingness to share knowledge and support peers. Ability to build strong working relationships and credibility with R&D and other business units. Genuine interest in technology and enhancing customer experience. Experience working directly with customers to understand and define their needs. Not checking every single requirement?If this role sounds good to you, even if you don't meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.Let's meet and you may just be the right candidate for one of our roles. At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity.

Responsibilities Works on advanced business systems projects, and is responsible for the complex analysis and requirements definition for applications that automate business processes. Has a thorough understanding of the business functions for which applications are used, interfaces with Business and IT cross functions teams to identify and resolve business systems problems, and consults with various users to identify potential improvements. Perform hands -on solution design, prototyping, proof -of -concepts, process design and development tasks as required in support of current and new projects in CRM domain Leverage business knowledge and expertise to drive business process improvements Facilitate requirements gathering and process mapping workshops Document functional business requirements, process flow diagrams, and business cases Key contributor in cross -functional teams, BRD review, development plans, and roadmap development Conduct Solution reviews with project teams prior to design and development activities and ensure solution aligned with business requirements Create and deliver high quality presentations Demonstrates ability to get things done thru influence and relationship building. Leads and applies industry standard project management techniques for small to medium size projects. Assists planning projects/programs, and supports business process redesign and IT architecture changes. Preparation of user documentation and training documentation as necessary Experience with multiple software delivery lifecycle methodologies such as - Waterfall, Agile Requirements 6+ yrs experience of successful software project implementations with at least 4 years related to CRM Experience in Sales and Service cloud application like order management, Service Contracts, Entitlement, Asset etc Top CRM applications specific experience required, eg Salesforce, Oracle Must possess strong technical background, analytical, and problem -solving skills Must be able to manage multiple priorities and complex tasks in a dynamic work environment Must possess strong communication and interpersonal skills Experience in hands on design, prototyping, development, configurations, testing and other implementation activities Experience performing detailed gap analysis, and preparing as -is & to -be process documentation Experience preparing end -user documentation and conducting end -user training Experience leading distributed teams to design architecture and requirements for and oversee development of packaged and integrated solutions Ability to work on complex issues where analysis of situations or data requires an in -depth evaluation and may require collaboration across multiple functional/technical teams Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications. Experience with upstream & downstream processes & solutions to CRM capabilities such as MDM (Customer, contact, company, product Master), Order Management, Billing, Invoicing and Booking is a big plus. Independent self -motivated ability to learn on the job Business Analysis experience in a high -tech (preferable software) company is highly desirable. 4 -year Bachelor degree in Information Systems, Computer Science, Business management or related discipline. Advanced degree would be a plus Industry Business Analyst certification would be a plus Salesforce, Oracle certifications would be a plus

Title: Business Analyst/Consultant Solicitation: 5098125BA3 Duration: Optional 4 years Visa: Must be US Citizen, Green Card, EAD. No H1B . JOB DETAILS: REQUIRED/PREFERRED SKILLS: 8 years, Required - Experience in planning, leading, gathering and analyzing business and functional requirements in cooperation with business and technical groups 8 years, Required - Experience developing business process maps and performing fit-gap analyses 8 years, Required - Experience solving complex problems and troubleshooting software systems 8 years, Required - Experience simultaneously collecting requirements across multiple program areas that have varying business needs 8 years, Required - Experience gathering, documenting, and capturing design requirements 8 years, Required - Experience facilitating workshops, meetings and collaborative work sessions with cross-functional teams in a remote environment 8 years, Required - Ability to build relationships and develop rapport with customers 8 years, Required - Ability to listen effectively and uncover information that may not be explicitly stated 8 years, Required - Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand 8 years, Required - Experience preparing and executing test plans, leading and assisting team members in performing and completing test activities, and documenting/communicating testing results 8 years, Required - Experience implementing and testing interfaces that exchange data with large, complex legacy systems 8 years, Required - Experience in assisting with development of plans and work artifacts in support of the project management life cycle 8 years, Required - Experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian 8 years, Required - Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and SharePoint 4 years, Preferred - Experience with Customer Relationship Management (CRM) systems 5 years, Preferred - Experience with reverse engineering legacy applications to accelerate system redesign and modernization efforts 5 years, Preferred - State Government experience 1 years, Preferred - Texas Workforce Commission experience Introduction The Texas Workforce Commission (TWC) requires the services of one (1) Business Analyst, Level 3, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Business Analyst, Level 3, and the specifications outlined in this document for TWC. All work products resulting from the project shall be considered “works made for hire” and are the property of TWC. TWC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law. TWC will pay no fees for interviews or discussions, which occur during the process of selecting a Worker(s). In this specific instance, TWC is waiving the restriction against inclusion of resumes for workers already engaged on other contracting efforts. TWC will accept resumes from incumbent vendors to TWC with incumbent Workers for TWC only. Work Hours and Location Services shall be provided during normal business hours unless otherwise coordinated through TWC. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. If the Vendor is headquartered in Texas, this position is eligible for telecommuting from within the Continental United States. Conversely, if the Vendor is not headquartered in Texas, this position is eligible for telecommuting from within Texas only. Vendor employees must obtain approval in writing from their TWC supervisor to take TWC issued equipment to another continental State. Vendor employees are prohibited from taking TWC issued equipment outside of the continental United States. Such action may lead to immediate release from TWC employment. Any and all travel, per diem, parking, and/or living expenses shall be at the Worker's expense. The Worker(s) may be required to work outside the normal business hours on weekends, evenings, and holidays, as requested. Payment for overtime work (required work hours exceeding the standard forty (40) hours per Business Week) will be at the quoted hourly rate and must be coordinated and pre-approved through TWC. This is a remote position. Ideal candidates must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. Position may require team members to come into the office for scheduled meetings, and there may be unscheduled requests with seventy-two (72) hour notice for any TWC business need. If applicable, the work location will be at 101 E. 15th Street, Austin, Texas 78778. Scope/Description of Services The Worker(s) will provide the following services: Perform Business Analyst work as a member of the Intake and Quality Assurance team, overseeing one or more projects concurrently. Coordinate and lead meetings to understand and document business operations, systems, and user needs, ensuring a comprehensive analysis of requirements for technology solutions that enhance business value. This includes developing and mapping business processes in line with industry standards and advising on solutions to fulfill project goals. Assist in defining functional and technical requirements for new solutions, focusing on software that addresses business problems, adheres to quality standards, and integrates seamlessly with existing systems. This involves writing detailed documentation, including technical specifications for both internal and third-party application development, and supporting the software implementation phases to ensure successful deployment. Act as a liaison between Information Technology and business stakeholders to grasp the organization's structure, policies, and operations, aiming to align technology solutions with business strategies. This role includes performing systems analysis to support project needs, such as the creation of business process maps and system architecture diagrams. Review, analyze, evaluate, and develop test cases and scenarios based on business and system requirements to ensure traceability and participates in or designs quality assurance test plans. This responsibility extends to coordinating user acceptance testing and working in cooperation with the project team to identify and document software defects, coordinating defect solutions with the project's Technical Lead. Demonstrate the ability to work independently with minimal supervision and meet tight deadlines in a highly collaborative environment. Perform other duties as assigned to maintain operations. Minimum Requirements The Minimum Requirements for Worker(s) are included in Form A - Worker Minimum Requirements. Terms of Service Services are expected to start as soon as possible and are expected to be completed by August 31, 2025, or when 1,000 total hours estimated on Purchase Order have been depleted, whichever occurs first. Total estimated Worker hours for the services shall not exceed 2,000 hours per Worker per Term unless otherwise amended, renewed, and/or extended by TWC via Purchase Order Change Notice. Unused hours may be rolled over from one fiscal year to the next, as necessary. Rates are fixed throughout each Term of the Contract. Debbie Pedigo CEO / Senior Staffing Consultant DebbieP@PedigoStaffing.com 830.433.4604 210.401.4501 Pedigo Staffing Services PedigoStaffing.com https://www.linkedin.com/company/2735943 Awarded Cooperative Contracts: DIR ITSAC (Department of Information), IT Staffing #DIR-CPO-5738 TIPS (Texas Interlocal Purchasing System), Staffing #230703 TIPS (Texas Interlocal Purchasing System), Technology Services #240101 BuyBoard, Temporary Staffing #774-25 State of Louisiana, IT Staffing #4400029273CW8873 State of Oklahoma, IT Staffing #SW1025 State of Oklahoma, Staffing #0132

Job Description| Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (e.g., BPMN) Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required Analyze future-state workflows for improvement and optimization opportunities Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders Manage project open items pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects Maintain Business Process and Methods & Procedures documents of record for the project team | Bachelor's degree in Business, Information Systems, or a related field Proven experience as a Business Process Modeler or similar role Proficiency in using business process modeling tools (e.g., Visio, Lucid chart, or dedicated BPM tools) Strong understanding of business process modeling notations, particularly BPMN Excellent analytical and problem-solving skills Effective communication and collaboration abilities Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred State Government experience and specific experience in DHS or Child Welfare domains is preferred Detailed-oriented with a focus on producing high quality deliverables | Experience working on child welfare projects This is a remote position.

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.

About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken's Pro business spans four of the company's most critical and ambitious areas: * Spot Trading - the foundation of Pro and core to our trader experience * Margin - leveraged products driving deeper liquidity and client engagement * Derivatives - building out Futures and advanced product offerings * Exchange & Infrastructure - scaling APIs, B2B services, and institutional connectivity We're building for the next generation of active traders, market makers, and institutions - people who expect performance, sophistication, and reliability from their trading platform. The Business Operations Principal will be a key partner to the Head of Pro, driving operational clarity, cross-functional execution, and continuous improvement across these pillars. This is a high-leverage role for someone who thrives in ambiguity, connects dots across teams, and balances strategy with hands-on execution. You'll work side by side with Pro leadership and colleagues across Product, Engineering, Compliance, Legal, Finance, and more - helping turn vision into action and action into measurable results. The opportunity * Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities. * Lead and deliver cross-functional projects that don't fit neatly into a single team but are critical to Pro's success. * Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early. * Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives. * Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure - from early concept through initial execution. * Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility. * Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through. * Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently. Skills you should HODL * 5-7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact. * Strong project management skills - you can bring structure to ambiguity and drive initiatives from 0 → 1. * Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight. * Excellent communicator who can adapt across audiences - from execs to cross-functional ICs. * Highly organized, detail-driven, and biased toward follow-through and execution. * Self-starter who doesn't wait for instructions - you create the roadmap when one doesn't exist. * Experience collaborating across product, engineering, compliance, legal, finance, and marketing. * Belief in Kraken's mission to accelerate financial freedom and inclusion through crypto. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Daily meal stipend for in office days Tax free commuter and parking benefits Parental leave up to 12 weeks Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Unlimited PTO 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.