Pharma Business Analyst
Business analyst job in Boston, MA
DAY TO DAY
We are seeking a highly skilled Senior Business Analyst with extensive experience in the pharmaceutical industry, specifically in Quality, Regulatory, and Safety domains. The ideal candidate will have a strong background in software applications relevant to these areas and will be responsible for analyzing business needs, identifying solutions, and ensuring compliance with industry standards.
KEY RESPONSIBILITIES
Collaborate with stakeholders to gather and document business requirements.
Analyze and interpret regulatory guidelines and ensure compliance in all processes.
Develop and maintain documentation related to Quality, Regulatory, and Safety processes.
Work closely with IT teams to implement software solutions that meet business needs.
Conduct data analysis to support decision-making and process improvements.
Facilitate meetings and workshops to drive project goals and objectives.
Provide training and support to end-users on new systems and processes
MUST-HAVES:
Minimum of 8 years of experience as a Business Analyst in the pharmaceutical industry.
Strong knowledge of Quality, Regulatory, and Safety standards and practices.
Proficiency in software applications related to Quality, Regulatory, and Safety domains (e.g., TrackWise, Veeva Vault, Argus Safety).
Bachelor's degree in Business, Information Technology, or a related field.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
PLUSSES:
advanced degree (MBA, MS) in a related field.
Certification in Business Analysis (CBAP, CCBA).
Experience with data visualization tools (e.g., Tableau, Power BI).
Knowledge of GxP, FDA, EMA regulations.
Experience in project management.
Familiarity with Agile methodologies.
Business Analyst
Business analyst job in Waltham, MA
Role : Business Analyst
Duration: Nov 2025 - May 2026
Visa: No H1 B
Pay Rate : $58.00/hr on C2C
Travel Type: On-site (no expenses)
Job Requirements:
Requirements Gathering & Analysis
- Ability to elicit, document, and analyze business requirements from stakeholders to ensure solutions meet business needs.
Stakeholder Management
- Strong communication and interpersonal skills to collaborate with various stakeholders, manage expectations, and resolve conflicts.
Process Modeling & Improvement
- Proficiency in tools like BPMN, flowcharts, or UML to visualize and optimize business processes.
Data Analysis & Interpretation
- Ability to work with data using tools like Excel, SQL, or BI platforms (e.g., Power BI, Tableau) to derive insights and support decision-making.
Problem-Solving & Critical Thinking
- Analytical mindset to identify root causes, evaluate options, and recommend effective solutions.
Business Analyst
Business analyst job in Boston, MA
Business Analyst - Client Portal (Contract)
Boston, MA (Hybrid - 4 days onsite preferred)
Contract through 2026 | Potential for extension or conversion
About the Role
We're seeking an experienced Business Analyst to support a Client Portal implementation for a leading global investment management firm. This is a highly visible role working closely with Product Owners, business stakeholders, and data architecture teams to define and document business requirements, coordinate deliverables, and ensure alignment across multiple project phases.
The ideal candidate is business-facing, detail-oriented, and thrives in a collaborative, fast-paced environment. This is not a technical developer role, but rather a strategic liaison function connecting business teams and technical delivery.
Key Responsibilities
Partner with Product Owners and stakeholders to gather, analyze, and document business requirements for new processes and portal enhancements.
Translate business needs into clear, actionable requirements and user stories.
Support two Senior BAs on the team with backlog management, process mapping, and documentation updates.
Serve as a bridge between business and data architecture teams to ensure alignment on client data flows, APIs, and reporting integrations.
Participate in design sessions, sprint planning, and UAT coordination, providing input on functionality and SLAs.
Contribute to defining and tracking KPIs and business success criteria for portal performance and adoption.
Communicate project updates, risks, and dependencies effectively across cross-functional teams.
Qualifications
7+ years of Business Analysis experience, ideally within financial services, asset management, or investment operations.
Proven ability to manage stakeholder relationships and communicate complex ideas clearly to business and technical teams.
Experience with SaaS platforms, client portals, or digital reporting solutions (preferred).
Strong understanding of fund accounting, NAV, capital account statements, and investment data.
Familiarity with APIs, data integrations, or Snowflake concepts a plus.
Highly skilled in requirements documentation, process flows, and SLAs.
Proficiency with Jira, Confluence, Excel, Power BI, or similar tools.
Excellent verbal and written communication skills; strong presentation ability.
Local candidates strongly preferred; must be able to work onsite 4 days/week in Boston.
Why Join
Contribute to a high-impact digital transformation initiative in investment management.
Collaborate with a talented, agile team driving innovative client experiences.
Gain exposure to modern data and reporting architectures in a dynamic FinServ environment.
Competitive hourly rate and potential for long-term extension or conversion.
Business System Analyst
Business analyst job in Boston, MA
The Senior IT Business Analyst plays a key role in analyzing, designing, and delivering technology solutions that align with organizational goals and business needs. This role requires a strategic thinker with hands-on experience in business process analysis, application integration, and IT infrastructure. The ideal candidate is skilled at bridging the gap between business objectives and technical execution, ensuring scalable and sustainable solutions across systems.
Key Responsibilities
Partner with business and IT stakeholders to gather, document, and refine detailed business, functional, and technical requirements.
Evaluate current processes and systems to identify opportunities for improvement, automation, and integration.
Translate business needs into clear specifications, user stories, and technical documentation for development teams.
Lead initiatives involving system integrations, including APIs, middleware, and data exchange across platforms and external partners.
Collaborate with infrastructure and architecture teams to ensure solutions align with enterprise standards for security, scalability, and performance.
Facilitate solution design sessions with cross-functional teams to evaluate technical and operational impacts.
Create business process documentation, data flow diagrams, and system maps for both current and future states.
Support vendor selection processes, including RFP development, evaluations, and implementation planning.
Contribute to QA/UAT processes by developing test cases, validating outcomes, and ensuring end-to-end functionality.
Monitor solution performance post-implementation and participate in continuous improvement initiatives.
Mentor junior analysts and help define business analysis standards, tools, and best practices.
Qualifications
Required:
Bachelor's degree in Information Systems, Computer Science, Business, or a related field.
5+ years of experience as an IT Business Analyst with a focus on enterprise systems and integrations.
Strong analytical and problem-solving abilities.
Experience in business process modeling, requirements gathering, and documentation.
In-depth understanding of system interoperability, API integrations, and middleware technologies.
Solid grasp of IT infrastructure, including networks, servers, cloud platforms, and security principles.
Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and Microsoft Office Suite.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across technical and non-technical teams.
Preferred:
Master's degree or MBA.
Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF.
Experience with enterprise platforms such as ServiceNow, Workday, Salesforce, or SAP.
Familiarity with reporting and analytics tools (e.g., SQL, Power BI, Tableau).
Knowledge of cloud platforms (Azure, AWS) and modern DevOps methodologies.
Technical Business Analyst
Business analyst job in Quincy, MA
Key Responsibilities
Analyze, document, and optimize internal business processes across departments such as Operations, Engineering, Finance, and Customer Support.
Identify automation opportunities and lead the discovery and design of technical solutions using tools like RPA, APIs, scripting, or low-code/no-code platforms.
Translate business requirements into detailed technical specifications for developers
Develop and maintain process maps, data flow diagrams, and system interaction models.
Evaluate existing systems and tools for scalability, integration capability, and fit-for-purpose within our process automation roadmap.
Partner with development and IT teams to ensure successful configuration, integration, testing, and deployment of automation solutions.
Serve as a liaison between business stakeholders and technical teams, ensuring alignment on priorities, timelines, and deliverables.
Define KPIs and reporting mechanisms to measure the impact of automation and process improvements.
Qualifications
Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field.
3+ years of experience in a technical business analyst or systems analyst role.
Understanding of API integrations, data models, and basic scripting (e.g., Python, JavaScript, SQL) preferred.
Proficiency in process modeling and documentation (e.g., BPMN, UML).
Familiarity with Agile development environments and tools such as Jira
Communication and collaboration skills to work with cross-functional technical and non-technical teams.
Telecom or technology industry experience, especially in operations or systems transformation.
Certifications such as CBAP, PMI-PBA, or RPA platform certification.
Business Systems Analyst
Business analyst job in Boston, MA
The Business Systems Analyst will provide applications support and day-to-day operational assistance with the main ERPs. They will work with application vendors, property managers, operational, finance and accounting teams, asset management teams and other IT staff to ensure that company operations are properly supported on the various platforms. This role will support both internal and external users through a variety of activities including but not limited to system updates and enhancements, configuration updates, training, documentation, diagnosing root causes and remedial actions.
The winning candidate will possess strong organizational skills, along with a strong sense of commitment, responsibility, and sound judgment. They should demonstrate a collaborative approach and the capacity to adapt effectively within a dynamic work environment. This candidate should be a strategic thinker; effectively understand the business needs, clearly articulate technical requirements and research and identify potential solutions.
ESSENTIAL JOB FUNCTIONS
The primary responsibilities of this position include but are not limited to:
Maintain the integrity and configuration of the ERP to support business critical processes
Act as technical product owner for several ERP modules
Act as a liaison between internal and external stakeholders to support business processes enabled by the ERP
Implement configuration changes and application enhancements using structured methodology
Conduct structured testing of changes or work with QA teams and business users to ensure testing processes follow organization standards
Support and directly execute day-to-day processes including:
Document & Maintain Access Control
ETL management Import/Export
Month-end processes
Property & Fund Budget updates
Support Property & Fund Accounting with general ledger and variance analysis of monthly financial statements ensuring data accuracy
Assist with providing financial information needed for compliance, regulatory filings and various ad-hoc reports
Provide end-user support by addressing support tickets for internal and external stakeholders
Partner with internal and external support teams to ensure best practices are implemented within the ERP
Prepare and maintain documentation to support system administrative functions, procedures and processes
OTHER JOB FUNCTIONS
Performs duties as assigned.
TECHNICAL SKILLS AND EXPERIENCE
Most important:
Experience supporting and troubleshooting ERP applications, working closely with business users in the system of records
Experience working on projects in collaboration with various stakeholders
Experience documenting application training materials and operating procedures
Experience using tools to define and document business requirements, user stories and test cases
Experience developing, overseeing and performing testing against product updates, enhancements, plugins
Important:
1+ years prior experience with the following Yardi Modules is highly desired but not required:
Voyager Core (GL, AP, AR)
Investment Accounting
Commercial
Job Cost + Construction Manager
Advanced Budget & Forecasting + Forecast Manager
Deal Manager
Fixed Assets Manager
Experience with system integrations
Understanding of database fundamentals
Experience with basic SQL knowledge
Desirable, but not required:
Experience with visual modelling tools including UML
Experience having worked using structured software engineering methodologies, frameworks and tools including Agile/Scrum (or similar) methodologies
Experience working on cloud enabled solutions such as Microsoft Azure
NONTECHNICAL SKILLS
Most important:
Strong communication and interpersonal skills to work within a team environment
Creative thinking and problem solving
Takes initiative and is a self-starter
Can work and collaborate effectively remotely
Strong Prioritization skills
Important:
Experience with appropriate organization complexity
Experience with appropriate organization size
Strong writing, presentation, and documentation skills
EDUCATION
Undergraduate degree in Computer Science, Finance or equivalent work experience
Contract Business Analyst
Business analyst job in Waltham, MA
We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security
Job Description
• EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Strong analytical and communication skills.
• Working knowledge of Software development methodologies like waterfall, Agile
• Ability to understand Business requirement and Business Requirements mapping to functional design
• Ability to validate alignment of Data, Integration and test requirements
• Strong Understanding of Network Topology build requirements
• Understanding of integration technologies used in SCADA/EMS/DMS space.
• Ability to work in an Onshore/Offshore global delivery model.
Provide domain expertise for EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Understands EMS application architecture and security.
• Work with Business to understand functional issues and solve the same by providing workaround
• Sort out Data issues or RTU communication issues
• Provide timely incident resolution
• Having strong knowledge of Network models and databases
• Experience working in Transmission and Distribution domain of Utilities
• Create databases and displays for new IEDs/ ICCP data
• Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE
• Experience in DERMS applications will be an advantage
• It is an advantage if candidate is NERC certified
Commercial Lines Product Development Sr Business Analyst II
Business analyst job in Quincy, MA
The Commercial Lines Product Development Senior Business Analysist II position requires a broad range of expertise related to developing new or enhanced insurance products, pricing and rating strategies, system improvement and functionality, and filing and regulatory compliance in the commercial insurance sector. The Senior Business Analyst II collaborates with various departments, including underwriting, claims, IT, and actuarial to solicit new products and ensure a shared understanding of business requirements and project objectives.
This position currently follows a hybrid work schedule, with three in-office days. Tuesday and Thursday are Company anchor days, and the third day will be worked out with your manager.
PRINCIPAL ACCOUNTABILITIES:
Project Management
Manage multiple projects with diverse scopes, ensuring timelines and deliverables are met.
Product Development
Development of commercial lines insurance products by conducting comprehensive market research, identifying customer needs, and assessing emerging industry trends.
Collaborate with cross-functional teams, including underwriters, actuaries, claims professionals, and legal/compliance experts, to design and create innovative and competitive commercial insurance products.
Define product features, coverage options, policy terms, and conditions that align with market demands and company objectives.
Maintain up to date knowledge of ISO's rates, rules, forms, to recommend new product or pricing opportunities.
Stay up to date with commercial lines insurance regulations, compliance requirements, and industry best practices to ensure product designs, pricing strategies, and system configurations adhere to legal and regulatory guidelines.
Review and approve rate, rule, and form changes to file with the appropriate state insurance department.
Execute a detailed specification plan to IT for programing changes.
Pricing Strategies
Partner with actuarial to develop and implement pricing strategies for commercial lines insurance products, considering risk factors, loss experience, and actuarial analysis.
Work with actuarial to review analytic models for performance improvement.
Analyze pricing models, underwriting guidelines, and market competition to ensure profitability targets are met while maintaining competitive pricing.
Drive the annual scheduled rate reviews and filing implementation.
Present to underwriting, actuarial, and marketing the necessary price changes by business segment and the market dislocation that may result utilizing the product development rate review model.
Data Analysis
Analyze data related to claims, underwriting, losses, and market trends to derive insights and inform product development and pricing decisions.
Work with actuarial on predictive analytics opportunities to identify patterns, assess risk exposure, and develop pricing strategies.
Utilize rate models pricing models and tools to support data-driven decision-making.
Systems
Assess the effectiveness of existing systems and technology infrastructure used in commercial lines product development, pricing, underwriting, and policy administration.
Identify opportunities for system enhancements, process automation, and data integration to improve operational efficiency and accuracy.
Collaborate with IT teams and vendors to implement system upgrades, integrations, and enhancements, ensuring seamless workflows and data integrity across various systems.
Collaborate with IT to define test plans, test cases, and test scenarios.
Participate in system testing, user acceptance testing, and regression testing to ensure the quality of deliverables.
Analyze and resolve defects or issues identified during testing phases.
Provide support during implementation, including user training and post-implementation support.
Strategic Planning
Drive strategic guidance and insights to senior management based on market research, pricing analysis, and product performance evaluations.
Collaborate with cross-functional teams to ensure alignment and effective implementation of product development, pricing, and system initiatives.
Reinsurance
Develop an understanding of Quincy Mutual's reinsurance rating, protection, pricing, and contract process of Treaty, CAT, Equipment Breakdown, Cyber and EPLI.
Deliver requested data to company reinsurance officer.
Participate in reinsurance meetings.
Relationship Building and Business Development
Foster strong relationships with internal and external stakeholders, including executives, underwriters, IT, marketing, vendors, and regulatory bodies.
Collaborate closely with cross-functional teams to ensure alignment and effective implementation of product development, pricing, and systems initiatives.
Communicate product updates, pricing strategies, and system enhancements to stakeholders, providing clear and concise information.
Training
Communicate product updates, enhancements, and new offerings to internal teams and external stakeholders.
Provide training and support to ensure a clear understanding of the product's features and benefits.
Provide support during implementation, including user training and post-implementation support.
Provide training and guidance to end-users on new systems, processes, and tools to ensure smooth adoption and proficiency.
Create and update BOP manuals and Agent manuals annually.
Business Insight, Analytics and Process Improvement
Proficiency in using models and predictive analytics to forecast the impact of rate changes on business profitability and growth.
Partner with actuarial to utilize advanced data analytics, statistical modeling, and predictive analytics to generate insights and drive informed decision-making. Perform analysis of data related to claims, underwriting, losses, and market trends to identify patterns and opportunities.
Apply data-driven insights to enhance product offerings, pricing strategies, and operational efficiency.
Additional Accountabilities
Assist Product Development Manager in Ad Hoc projects and research outside those responsibilities outlined above.
JOB REQUIREMENTS:
EDUCATION:
Bachelor's Degree
Professional designation of Chartered Property Casualty Underwriter is preferred.
EXPERIENCE:
10-15 years commercial insurance industry experience in product development, underwriting, or operations fields.
SKILLS:
· Strong knowledge of Businessowners, Commercial Auto, and Commercial Package lines.
· Expertise in underwriting processes, policy forms, and pricing methodologies.
· Experience analyzing market trends, competitive research, and product performance.
· Advanced Excel skills, including Pivot Tables and VBA programming.
· Proficiency with WINS-based systems, rating engines, and data analytics tools.
· Ability to collaborate with stakeholders and align strategies with business goals.
· Excellent communication skills to convey complex information and deliver training.
· Familiarity with insurance laws, regulations, and compliance standards.
Salary Range: $115,000 - $125,000 per year. This range is a good faith estimate which reflects the annual salary we reasonably expect to pay for this specific full-time position at the time of posting. The actual salary offered will be based on several factors including the candidate's experience and qualifications.
Senior Data Analyst 4575
Business analyst job in Boston, MA
***Please only apply if you are local to BOSTON, and able to work onsite without relocating ***
We are seeking a highly analytical and collaborative Senior Data Analyst to support a complex SAP R/3 to S/4HANA finance migration. This individual will play a key role in Enterprise Data Warehouse and Operational warehouse ensuring the Finance Data Mart and warehouse is accurate and business alignment through detailed EDW mapping, validation, and testing efforts across financial domains in EDW. This is a hybrid/in-person role, requiring regular on-site collaboration with business partners, data engineering teams, BI developers, and SAP stakeholders. The ideal candidate brings a strong background in data analysis, finance, testing, and enterprise systems with a hands-on mindset.
About the Role
Key Responsibilities:
Lead the creation and maintenance of EDW data mapping documentation between EDW and Finance system (SAP).
Collaborate with business and functional leads to gather and clarify financial data transformation and reporting requirements.
Support data profiling, cleansing, transformation, and validation activities.
Assist in writing and executing test strategies, including:
Unit testing
Functional integration testing
User acceptance testing (UAT)
Work closely with the BI reporting team to validate data structures and support post-migration reporting needs.
Partner with data engineers and solution architects to define and verify transformation rules.
Log and track issues and support resolution during test cycles; maintain appropriate testing and validation documentation.
Contribute to SteerCo reporting, providing data readiness updates, issue status, and impact summaries.
Work with Project Managers to maintain and support the RAID log (Risks, Assumptions, Issues, Dependencies).
Collaborate with offshore and onshore teams to align on requirements, deliverables, and timelines.
Qualifications
Required Qualifications:
6+ years of experience in data analysis, preferably in finance or enterprise data systems.
2+ years working on SAP.
Proficient in SQL and familiar with data validation and reconciliation techniques.
Functional knowledge of SAP finance modules (GL, AP/AR, FA, CO).
Experience with data mapping, data dictionaries, and transformation logic documentation.
Hands-on experience writing and executing test plans including functional integration testing.
Strong analytical and communication skills, with ability to work onsite with business stakeholders.
Proficiency in Microsoft Excel and BI tools like Power BI, Tableau, or SAP Analytics Cloud.
Preferred Skills
Familiarity with Finance Accounting Transformation and Finance data migration.
Experience supporting financial reconciliation, audit readiness, or compliance-driven data initiatives.
Exposure to cloud-based data platforms (e.g., Snowflake, AWS, Azure).
Comfortable working in hybrid project delivery environments with Agile or waterfall elements.
Formulation Engineer
Business analyst job in Woburn, MA
Vaxess is an NIH and venture-funded company developing a pipeline of next-generation therapeutics on the Microneedle Array Patch (MAP) platform. With only five minutes of wear-time on the skin, the self-applied MAP enables sustained delivery in the skin. The platform combines high temperature stability with simplified application to dramatically alter the way that drugs are delivered. Vaxess is committed to enabling products that are not only more effective, but also more accessible to patients around the world.
Manufacturing at Vaxess is cross-disciplinary, integrating mechanical, industrial, biomedical, and chemical engineering with chemistry, biology, and human factors to address important unmet medical needs. We are seeking a talented, collaborative, and highly motivated Formulation engineer with a proven track record in leading Process Development, Tech Transfer as well as manufacturing support. The Formulation Engineer will report to the Director of Process Development and will collaborate closely with cross-functional teams such as Manufacturing, Assay Development, Quality Control, Automation, and Facilities.
Responsibilities
Leads and supervises cGMP formulation operations related to Microarray Patch manufacturing, ensuring adherence to batch records, SOPs, and regulatory requirements. Provides hands-on guidance and oversight to junior staff and technicians during manufacturing campaigns.
Oversees day-to-day manufacturing floor activities during formulation operations, ensuring safety, compliance, and productivity. Coordinates scheduling, resource allocation, and troubleshooting in collaboration with Manufacturing and Facilities teams.
Trains, mentors, and evaluates manufacturing personnel involved in formulation processes. Develops and implements training materials and competency assessments to ensure operational excellence and compliance.
Reviews and verifies documentation for completeness and compliance with regulatory standards. Ensures the timely completion of production batch records, logbooks, test records, and other documentation following Good Documentation Practices.
Collaborates on process development and optimization studies for Microarray Patch formulations. Works as part of the process development team to optimize excipients and formulations to support project objectives. Maintains detailed experimental records. Documents data in reports and write detailed protocols.
Collaborates closely with cross-functional team members of Manufacturing, Quality, Research, and Automation functions to support process development, manufacturing, and tech transfer between R&D and product development activities. Acts as a liaison between Research and Manufacturing teams to scale up formulation processes from R&D to production.
Identifies and implements new technologies and assays to support continuous improvement and scale up of processes.
Leads root cause analyses (RCA) and process development investigations.
Authors, edits, and reviews batch records, SOPs, work instructions, and other documentation to support manufacturing readiness and regulatory submissions.
Regularly communicates progress, issues, and results to key stakeholders.
Qualifications
BS or MS in Biological Sciences, Chemistry, Biomedical Engineering, Chemical Engineering or a related discipline, with at least 3 years of relevant experience. Title will be adjusted commensurate with qualifications.
Strong prior hands-on formulation process development experience. Demonstrated ability to design, execute studies, and analyze experimental results.
Prior supervisory experience in a GxP environment is preferred.
Strong understanding of Good documentation practices. Experience in authoring and reviewing batch records, SOPs, and work instructions.
Strong verbal and written communication skills. Excellent time and project management skills.
Demonstrated ability to learn new skills, creatively solve challenging technical problems, think independently, and work collaboratively in diverse multidisciplinary teams.
Strong attention to detail. Ability to identify root causes of problems and recommend corrective actions for continuous process improvement.
Product Operations Analyst
Business analyst job in Nashua, NH
Product Operations Analyst Job Description
Tuvoli was founded to improve sales results and accelerate payment processes in the business aviation industry. Our software solutions provide tools for managing sales pipelines, sourcing private jet aircraft, and streamlining trip logistics. Our financial technology solutions encompass banking services with enhanced payment rails for private aviation.
Role Description
This is a full-time on-site role at Tuvoli HQ in Nashua, NH. We are seeking a proactive and detail-oriented
Product Operations Analyst who thrives at the intersection of product and engineering. In this role, you will take ownership of writing clear user stories, managing product triage, driving release readiness, and ensuring the quality of new features. You will work independently while collaborating closely with Product and Development leads to keep releases on track and customer experience front of mind.
Key Responsibilities
Translate business needs into well-structured user stories and acceptance criteria (Azure DevOps).
Own triage of customer-reported issues, ensuring accurate prioritization and timely resolution.
Coordinate with Development Leads and Product to manage and communicate release cycles.
Verify builds for quality and completeness before production deployment.
Provide clear technical and non-technical communication across distributed teams.
Advocate for user experience throughout the product lifecycle.
Qualifications
3-5 years' experience in business analysis, quality assurance, or a similar hybrid role.
Proven ability to work independently and manage competing priorities.
Strong organizational, analytical, and problem-solving skills.
Exceptional attention to detail with a track record of catching gaps or edge cases.
Strong written and verbal communication skills.
Familiarity with Azure DevOps or similar platforms.
Experience in business aviation is a plus but not required.
Must be willing to work on-site in Nashua, NH.
System Analyst
Business analyst job in Bedford, MA
Continental Resources is a women-owned, family business that has been providing innovated IT solutions to business, government, and educational organizations for more than 50 years.
The System Analyst will work with a team of managed services analysts and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end users, and monitoring tools. This role will have broad exposure across a range of network, server, virtualization and security platforms, working issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly, and provide exceptional customer service.
Responsibilities
This position is scheduled for third shift. The hours would be 11pm - 8am EST (Monday through Friday).
Operations:
Triage customer calls and tickets per specified severity levels
Attempt to resolve customer issues on their first call
Refer/ escalate customer calls to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross training of other analysts, as needed
Perform other tasks as assigned by management
The pay range for this position is $60,000 - $70,000 per year.
This range reflects the annual salary that Continental Resources reasonably and in good faith expects to pay for this position at the time of posting, consistent with the Massachusetts Pay Transparency Law (M.G.L. c. 149, § 105E).
Job Requirements
Qualifications
Education and Training
High school diploma required; college degree strongly preferred
Relevant entry-level certifications strongly preferred:
Google IT Support Professional
CompTIA A+, Network+, Security+
Microsoft MTA
ITIL v3 Foundation
Experience
0-3 years in a technical field
Experience providing customer support
Experience in 24x7x365 Managed Services or SaaS organization preferred
Experience using ITSM and Monitoring tool sets.
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, and Office365
Foundational understanding of operating systems and servers, both physical and virtual
Experience working with active directory to perform basic tasks, such as user creation and password resets
Global Customer Operations Analyst
Business analyst job in Lakeville, MA
Job Title: Global Customer Operations Analyst
About the Role
We are seeking a proactive and analytical Global Customer Operations Analyst to join our team. In this role, you will be responsible for resolving customer order exceptions, driving operational improvements, and enhancing overall service levels across global customer accounts. This is a great opportunity for someone who enjoys problem-solving, cross-functional collaboration, and optimizing processes in a fast-paced environment.
Key Responsibilities
Resolve customer order exceptions related to pricing, credit, systems, inventory, and transportation while ensuring the right balance between cost and service.
Proactively implement process improvements across the customer base to minimize operational exceptions and drive cost savings.
Analyze data from various sources to identify opportunities for improved service levels or reduced cost-to-serve, and lead cross-functional alignment to execute approved changes.
Build and maintain strong relationships through periodic meetings with customers and brokers to address issues, share updates, and review performance metrics.
Manage carryover and deduction balances to meet organizational targets and KPIs.
Complete assigned tasks and support projects that enhance customer operations and supply chain performance.
Qualifications & Skills
Bachelor's Degree preferred.
Minimum 1 year of experience in Supply Chain, Customer Operations, or a related field.
Strong attention to detail with the ability to multitask and solve problems efficiently.
Proficient in MS Office; experience with ERP systems (SAP preferred).
Excellent communication and interpersonal skills with the ability to influence stakeholders internally and externally.
Interface Analyst
Business analyst job in Quincy, MA
Responsibilities:
Collaborate with business teams, partners, and vendors to gather and validate interface requirements.
Design interface solutions in coordination with Functional BAs and Partners.
Define interface specifications and record layouts for development team.
Review detailed specifications for web services.
Modify existing layouts in coordination with business users and interface partners.
Collaborate with partners on integration testing and validate new or existing interfaces.
Coordinate interface deployment with vendors and partners.
Research and analyze application interface and data issues.
Perform data analysis on Inbound and Outbound file transfers.
Support data extraction and exchange with external source systems.
Test and approve data conversion for all new projects.
Support maintenance and enhancements of existing interfaces.
Assist in resolving issues by working as a liaison between the business users, interface partners and development staff.
Coordinate with Interface/Business partners and production support teams to resolve interface emergency issues.
Coordinate with the various infrastructure teams for approvals and changes to networks, gateways, security etc. for all interface related changes as well as production emergencies.
Support the technical requirements of the MMIS hosting and software environments.
Preferred Qualifications:
8+ years IT experience with strong interface and data analysis experience.
Technical knowledge of IT infrastructure and hosting environments standards.
Strong understanding of interface design and data structures.
Strong Knowledge of SOAP Web Services, XML and data exchange.
Experience in file exchange mechanisms and protocols like sftp is required.
Prior experience developing requirement documents and technical specifications is required
Experience with SQL is required.
Experience with web service validations and testing tools like SoapUI or similar and defining requirements and testing specifications is required.
Understanding of encryption and familiarity with a Unix/Linux environment.
Strong health insurance business knowledge with focus on interface designs, data structures and transaction types.
Proficient in business analysis to support all stages of SDLC.
Excellent communication and documentation skills.
Education and Certifications:
Bachelor's degree or higher in Business, IT or Healthcare Administration, or equivalent work experience.
SAP Functional Analyst
Business analyst job in Lakeville, MA
Need Independent consultant only
SAP Functional Analyst - MM/PP (Only W2)
Duration: 6+ Months
10+ years of functional SAP experience in MM/PP, ideally in a CPG/Manufacturing business
Basic knowledge of SAP Ariba a plus
Knowledge of APIs and other integration methodologies
SDLC/Agile methodologies
Strong multitasking and enhancement & production management experience
Ability to communicate ideas in both technical and user-friendly language
Experience working in a team-oriented, collaborative environment
Thanks & Kind Regards,
Avinash Pathak
Delta System & Software, Inc.
Email Id: ***************************
ROCHESTER: Business Analyst Intern
Business analyst job in Newburyport, MA
Reporting to the Business System Applications Manager, the Business Analyst Intern will work closely with the operations leadership team and will be to responsible for ensuring that all documentation pertaining to Q2 and Q3 Synergy project for the current financial year are completed accurately, quickly and in compliance with regulations.
This position will help streamline our document repository by helping with creation of process flows, test plans and user training materials.
ESSENTIAL JOB FUNCTIONS*
Create process flows pertaining to current business processes
To understand JIRA and create user stories
Create test plan as per the requirements
Create user training materials
Work with management to prioritize business and information needs
OTHER DUTIES AND RESPONSIBILITIES
Performs additional duties as assigned by Manager, Business System Applications
2026 Guardian Summer Intern, Artificial Intelligence Business Analyst
Business analyst job in Boston, MA
2026 Guardian Summer Intern, AI Business Analyst
Our 2026 Internship Program is a paid 10-week learning experience where you will be immersed in the daily environment of a thriving global financial services company. You will gain invaluable industry and organizational knowledge through daily business interactions and job assignments, in addition to engaging in projects that directly affect our business, interact with senior leaders in conversational settings, and network with employees and interns across our offices. This 10-week internship provides you with realistic experiences and information of what it is like to work at Guardian.
Internship Dates:
The internship program will run from Thursday, May 28, 2026 - Friday, August 7, 2026.
We review applications on a rolling basis, and we encourage you to apply as soon as you are ready. The application window will close on Friday, November 14, 2025, at 11:59PM ET or when role(s) have been filled, whichever comes first.
You are:
A rising senior (graduation date of May 2027) who is fueled by collaboration, able to listen and make quick decisions and thrive in a goal-oriented environment.
Location (housing is not provided):
Boston, MA
You have:
A basic understanding of AI
A major in a technology related discipline (AI, ML, Comp science related course)
A strong analytics background
You will:
Have the opportunity to learn how technology supports Guardian's Group Benefits customer service
Have the opportunity to learn and quantify Broker Plan holder interactions in Group Benefits via our digital assistant
Have the opportunity to analyze and report on Generative AI based solutions in Group Benefits customer service
Have the opportunity to work and learn from supportive leaders, mentors and team members across the organization who will help coach you as you develop your professional career
Learn about Guardian's purpose, values, how we work, and our suite of product and service offerings
Build a network of colleagues and have a sense of community with other interns and other parts of the business
Think broadly and ask questions about data, facts and other information
Be a self-starter - someone who enjoys “rolling up their sleeves and getting things done”, has high energy, strong work ethic, displays the ability to work independently, and is creative
We offer:
Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way
Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent
Employee Resource Groups that advocate for inclusion and diversity in all that we do
Social responsibility in all aspects of our work- we volunteer within our local communities, create educational alliances with colleges, and drive a variety of initiatives in sustainability
Eligibility:
Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship are not available for this position.
You must be available for the full program dates of the internship program.
If you have any questions regarding the application process, please feel free to email Guardian_***************.
Salary Range:
$20-$35 per hour
Salary Range:
$20.00 - $35.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Auto-ApplyBusiness Analyst - Summer Internship
Business analyst job in Boston, MA
We are a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions.
As a leader in SaaS technology for healthcare, we offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With our expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace.
Overview:
RxSense is proud to sponsor an annual summer intern program that is focused on business education, career exploration, and personal enrichment. Hosted at our Corporate Headquarters in Boston, MA, interns will be expected to participate in person for eight weeks from Sunday, June 7th through Friday, July 31st, 2026. This position does not offer any remote opportunities.
Take a moment to watch this short video that captures the RxSense Intern experience!
Job Summary:
The Business Analyst (BA) will learn about health care, the pharmacy benefit management industry and direct to consumer marketing through an orientation provided by the company's leadership team. Each week, functional leaders will teach Business Analysts about what their area of the company does, how it works, and how it contributes to the financial success of the organization. Business Analysts will work on two team-based projects and present their findings to executive leadership. A rotating list of guest speakers composed of leading experts from various industries such as healthcare law, commercial real estate, investment banking and broadcast media will conduct educational sessions about their work and career paths in their fields. Additionally, interns will participate in community volunteer activities sponsored by the company.
Primary Job Duties & Responsibilities:
Participate in project-based work in a team environment to deliver a professional presentation to executive leadership
Actively participate in facilitated, daily discussions about current business news and events using the Wall Street Journal as the medium
Use problem-solving skills to assist in resolution of business problems and the development of new product ideas
Participate in weekly community building activities
Show up every day, on time, ready to actively learn
Requirements/ Qualifications:
RxSense will only consider candidates who are rising Juniors or Seniors. Successful candidates will be intellectually curious and have an interest in pursuing a career in business or finance. The company seeks candidates who have a demonstrated track record of academic success, a strong work ethic demonstrated through athletics or working full or part-time jobs over the summer and/or while going to school. Candidates that have endeavored into entrepreneurship will be given special consideration.
Proficiency in Microsoft Word, Excel and PowerPoint is required
Exceptional verbal and written communication skills
Critical thinking and problem-solving proficiency
Ability to work effectively on a team and produce high quality work products
Ability to self-manage
Work Environment:
Business casual dress code (not casual)
Housing provided by the company
Paid position
Lunch provided daily
Monday through Friday 9am to 3pm
Deadline to apply is October 31st, 2025
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
Auto-ApplyBusiness Process Analyst Intern, application via RippleMatch
Business analyst job in Boston, MA
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
Currently pursuing a Bachelor's or Master's degree in Business Administration, Management Information Systems, Business Analytics, or a related field.
Basic understanding of business process analysis, modeling, and improvement techniques.
Ability to assist in the documentation, analysis, and optimization of business processes.
Strong analytical skills, with the capability to interpret business data and workflows to identify inefficiencies and recommend improvements.
Good organizational and project management skills, capable of managing multiple tasks and contributing to collaborative projects.
Effective communication and interpersonal skills, essential for working with cross-functional teams and documenting process requirements.
Familiarity with ERP systems or other business management software.
Skills in data analysis and the use of analytics tools to support business decisions.
Proficiency with Microsoft Office, particularly Excel, and familiarity with process mapping tools such as Visio or Lucidchart.
Eagerness to learn about operational efficiencies and the application of technology in business processes.
Auto-ApplyPatriot - Principal Engineering Business Analyst - P3 - (Onsite)
Business analyst job in Essex, MA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
The Raytheon Functional Finance team is seeking a Principal Engineering Business Analyst (Grade P3). The successful candidate will support Engineering Product Team Leads, Control Account Managers, and Program leads in the successful completion of monthly Earned Value Management (EVM) inputs, reporting and analysis, monthly Budget Change Requests (BCRs), facilitate EAC and LRE inputs, and demonstrate the ability to perform meaningful analysis and effective communication to drive predictable results. Scope of work includes partnering with engineering and program leads for EVMS process inputs, EAC/LRE development, monthly variance reporting, and weekly analysis of cost and labor runs.
The role focuses on driving cost control and schedule using APEX/SAP EV, IMS, and PMX management reporting tools. The candidate will be required to perform analyses and prepare reports to drive predictable cost and schedule. The ability to be self-sufficient as well as operating in a team environment, supporting both the Functional organizations, and ensuring program financial commitments are met are fundamental to success in this role.
What You Will Do
Support the creation of Estimates at Complete (EACs) on a quarterly basis and Latest Revised Estimates (LRE) on a monthly basis including estimate of costs, test of reasonableness analysis, and risk and opportunities assessment at the Program / Product / Mission area level.
Perform detailed EV and financial analysis to budget baseline, schedule, and EAC positions.
Prepare forecasts, monitor actual costs, and document variances to plans and forecasts
Support program analysis for IOT's
Qualifications You Must Have
Typically requires: A University Degree or equivalent experience and minimum 5 years prior relevant experience,
or
An Advanced Degree in a related field and minimum 3 years experience
Experience with the Microsoft Office Tool Suite, focus on Excel.
Qualifications We Prefer
Experience with Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS) and/or other Government Procurement regulations as they pertain to Bid/Cost proposals
Knowledge in leading and managing the execution of processes, projects and tactics within one work area.
Knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.
Demonstrated ability to work effectively with coworkers
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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