Business analyst jobs in Palatine, IL

The Business Systems Analyst (BSA) is responsible for managing the WMS, ERP, OMS, including the oversight and resolution of EDI issues. The BSA will lead the coordination and resolution of break/fix issues, maintain project lists, gather detailed business requirements from internal stakeholders, and ensure systems alignment with business objectives. This is a 100% onsite position with no exceptions. Key Responsibilities: Provide training and guidance to internal staff and end-users on system functionalities and processes. Act as primary point of contact for all ERP, WMS, OMS, PIM, and EDI-related issues. Manage and prioritize break/fix incidents, enhancements, system upgrades, and collaborate closely with internal staff and external vendors. Develop and maintain detailed documentation, including project lists, functional requirements, process flows, and training materials. Regularly meet with internal stakeholders to identify and document project requirements and enhancement opportunities. Translate business requirements into technical specifications to facilitate clear communication with technical teams or vendors. Perform system testing and validation, and provide guidance to end-users for UAT (User Acceptance Testing). Proactively monitor system performance and provide recommendations for improvements and upgrades. Work with internal business and IT staff to plan and execute system upgrades and new implementations. Provide support during business hours and after hours (weekends included) and act as the primary point of contact for urgent issues. Required Skills & Qualifications: Bachelor's degree in Information Systems, Business Administration, or related field. Minimum 3-5 years of experience in a Business Systems Analyst or similar role. Experience supporting ERP and WMS systems, ERP and/or AS preferred. Strong analytical skills with the ability to translate complex business requirements into technical specifications. Excellent verbal and written communication, interpersonal skills, and stakeholder management. Proven ability to manage multiple priorities and effectively troubleshoot issues. Experience managing relationships with external vendors and service providers. Familiarity with integration tools (middleware platforms like MuleSoft, Boomi, or Informatica). Understanding of EDI (Electronic Data Interchange) processes, integrations, and troubleshooting. Knowledge of reporting and analytics tools such as Power BI. Preferred Qualifications: Familiarity with warehouse and logistics operations, particularly in the manufacturing or automotive industry. Experience with SQL and Python required. Familiarity with on-premises (Veeam) and cloud infrastructure (AWS or Azure). Project management certifications (such as PMP or Agile certifications). Experience with Microsoft Project, Microsoft Visio, or other similar tools. ERP/WMS systems management certifications. ITIL Foundation Certification. Exposure to Lean, Six Sigma, or continuous improvement methodologies. Compensation: The salary range for this position is $85,000 to $120,000 annually, reflecting the anticipated compensation at the time of posting. Final placement within this range will be determined by several factors, including-but not limited to-education, certifications, relevant experience, skills, and overall business needs. In addition to salary, eligible employees will receive a comprehensive benefits package, which includes paid time off, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k) match retirement plan. Company Overview: PowerStop is the leading innovator and market leader in aftermarket automotive brake kits, holding the top share across all major online retail platforms and distinguished by its best-in-class omni-channel operational excellence. The company's core product portfolio includes complete brake kits-sold through leading eCommerce retailers such as Amazon, RockAuto, and AutoZone-as well as brake components and accessories distributed primarily through traditional warehouse channels. Unlike traditional brake suppliers, PowerStop was born in the digital era, pioneering a category-defining product specifically engineered for the online marketplace: the all-in-one brake kit. Each kit contains every component required for a full brake replacement or performance upgrade, offering consumers unmatched convenience and value. Today, more than 70% of PowerStop's revenue is generated through online channels. Its leadership position is underpinned by a strong consumer brand, differentiated product offering, and world-class fulfillment capabilities. PowerStop has also built enduring partnerships with warehouse distributors, recognized for its exceptional service, product quality, and industry-leading logistics. With a proven track record of consistent double-digit organic growth over the past decade, PowerStop's success is driven by its consumer-centric approach, deep market coverage (serving approximately 98% of the vehicle parc), and operational excellence across every segment of the value spectrum. The company continues to build on this foundation through multiple growth levers, including expansion into new product categories, further penetration of the DIFM (“Do It For Me”) and IIFM (“Install It For Me”) markets, and targeted strategic acquisitions. Headquartered in Burr Ridge, Illinois, PowerStop employs more than 550 team members across its corporate and operational facilities. The company operates two major distribution centers: a 230,000-square-foot eCommerce facility in Bedford Park, Illinois, and a 500,000-square-foot facility in Hodgkins, Illinois, designed to serve larger stocking and replenishment orders. Work Environment: This position operates in a professional office environment with occasional time spent in warehouse operations for system-related tasks. Travel: Travel is required between all company locations and vendor sites based on project needs or issue resolution.