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Business analyst jobs in Puerto Rico - 219 jobs

  • Sr Principal Business Analyst

    Oracle 4.6company rating

    Business analyst job in San Juan, PR

    As OCI's development pipeline expands, actionable insights, strong data governance, and consistent reporting are essential to supporting informed decision-making at scale. The Business Analytics & Reporting function plays a critical role in improving operational efficiency, driving cross-functional visibility, and enabling leadership to make data-backed investments and risk-aware decisions. We are seeking a highly motivated, analytical individual with strong communication skills to help the organization meet its strategic and financial objectives. Responsibilities include forecasting, budgeting, financial modeling and ad-hoc analysis. The ideal candidate is a subject matter expert in business operations and finance, with a passion for data and a strong ability to translate complex information into actionable insights. **Responsibilities** Owner: Own areas of the business for building custom analysis and dashboards to drive our stakeholders to action. Projects could involve revenue forecasting, optimizing cloud fleet usage, or consolidating our understanding of the business across multiple subject areas, datasets, and systems. You'll need to be comfortable swimming in SQL while surfacing to explain clearly to executive audiences, the insights. You must thrive in building performant and robust data pipelines. Subject Matter Expert: Not only do you deeply understand the areas you work in, but you are also gifted at explaining the "so what" to stakeholders. You will build and develop relationships across organizations and define new operational strategies, working with the leadership team on special projects. Team Player and Creative Problem Solver: Thrive in an ambiguous environment by proactively identifying challenges and working with teams to find creative solutions. Clear Communicator: You regularly communicate project status, updates, and potential risks to internal and external stakeholders in a clear and approachable way. Job Responsibilities: · Gather, model, analyze, and interpret complex financial and operational data to develop comprehensive reports, dashboards and visualizations to communicate business insights and drive data-supported strategies. This includes supporting quarterly and annual reporting cycles and monitoring company performance versus internal forecasts and peer performance. · Monitor and summarize market trends, competitor activities, and analyst reports to provide valuable insights and feedback on shareholder sentiment to senior management. · Create and refine business processes, workflows, and models to improve operational efficiency and effectiveness. · Work closely with cross-functional teams to identify, build and manipulate performant data pipelines/sources to produce and analyze business data. · Improve current processes and coordinate organizational programs for leveraging optimized business insights to define strategy. Candidate Profile: While not mandatory, a background in cloud technologies is a plus, as it will help you understand the intricacies of OCI's products and services. Qualifications: · 10+ years of relevant experience and a BA/BS in Finance, Business, Computer Science, Economics, or a related field. A Master's degree is preferred. · Exceptional analytical and critical thinking skills with a problem-solving mindset. · Excellent communication and presentation skills, with the ability to articulate complex financial information to both finance and non-finance stakeholders. · Proficiency in data modeling/analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI). · Excellent organizational and time management abilities, capable of managing multiple projects simultaneously. · Demonstrable business maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills. · Proven ability to build and maintain relationships with business partners and stakeholders to accomplish team goals. · Attention to detail and a keen eye for data accuracy and quality. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC5 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $97.5k-199.5k yearly 42d ago
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  • Business Analyst (Full-Time)

    V2A LLC

    Business analyst job in Puerto Rico

    V2A is looking for strong Business Analyst Consultant candidates for our growing practice. Business analysts are an integral part of a two or three person engagement team. They are responsible for contributing to the overall problem solving and engagement success by applying quantitative methods and analytical tools. Our Business Analysts usually have a Bachelor's degree plus 0-3 years of work experience. Key areas of responsibility: Build effective business cases with analytical software and tools including the development of financial and quantitative models Conduct research on specific topics and apply it in support of engagement requirements Explain and review analysis/findings with team members and client personnel Help to develop communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way Identify implications of proposed solutions on people, processes, technology, strategy, and structure What We Offer: We offer a unique experience for motivated individuals. You will take on challenging work, having a direct impact and high visibility with our leading industry clients. You will also join a close-knit team of passionate individuals who share a unique culture where we work hard but also play hard. As our firm continues to grow, you will also be given the opportunity to grow with us, to expand your capabilities and to play your part in the development of our organization. What you will find at V2A: Challenging work in a variety of industries and services Direct client impact and high visibility Early responsibility Continuous learning A collaborative, non-hierarchical work environment Top notch workmates Impressive skill set and methodologies Unique work-hard, play-hard culture Competitive benefits Requirements What we are looking for: Our Teams' background and studies are as diverse as the work we tackle. We are looking for smart, curious, and driven individuals who want to learn and contribute in a fast paced and fun environment. Education : Bachelor's or master's degree in Engineering Bachelor's or master's in degree in Computer Science Bachelor's or master's degree in Business Administration Bachelor's or master's degrees in Other areas are also welcome to apply. Some majors may include - Statistics, Economics, Mathematics, and Social Sciences. Qualifications: 0-3 years of work experience Quantitative, Conceptual and Analytical Thinking Problem Solver - Capacity to apply knowledge and skills to solve complex problems Team Player - Ability to build and manage relationships effectively with team and clients High self-motivation for learning, and setting and achieving challenging goals Compelled to excel and succeed in every task at hand Thrives in an entrepreneurial, results-oriented environment Very proficient use of Excel, Access, Powerpoint, and Word. Additional statistical simulation and Optimization software knowledge is a plus Fully Bilingual (Spanish and English)
    $39k-54k yearly est. 60d+ ago
  • Business Analyst

    Banco Popular

    Business analyst job in Puerto Rico

    Full Time Job Opportunity Location Hybrid / Señorial Center / San Juan, PR General Description This is a key role within the Fraud Risk & Strategy Management Department responsible for identifying, analyzing, and mitigating check fraud risks to protect the financial well-being of the organization. This position plays a crucial role in developing and implementing strategies and actions to prevent, detect, and respond to check fraud incidents. The successful candidate will have strong analytical skills, a deep understanding of fraud detection technologies, and the ability to make informed decisions to safeguard the Popular assets. The role will support BPPR and Popular Bank entities. Essential Duties and Responsibilities Partner with cross-functional teams to identify requisite data sources to enhance database, financial, and marketing operations. Support A/B/multivariate measurement plans for test and learn optimization including registration and conversion funnels. Partner with Finance to maintain and refine operational business models and forecasts. Partner with Data Engineering and Product to maintain and refine audience segments and predictive models, including propensity to subscribe or churn models. Work within large datasets or a data lake to pull data for advanced analysis across multiple datasets and inputs. Maintain, update, and distribute actionable dashboards or reports to ensure data governance and democratization. Support data preparation for senior level executive presentations. Leverage data visualization tools to curate reporting for cross-functional team Supervisory Responsibilities: This Job has no supervisory responsibilities but in special circumstances may lead the work of others. Education Bachelor's degree in Business Administration, Information Systems, IndustrialEngineering or a similar field. Experience At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management. Other Qualifications Strong technical aptitude, analysis, and problem-solving skills. Team player, comfortable with fast-paced, changing environment and ambiguity. Process development and implementation experience. Ability to define, aggregate and analyze business results for management decision making. Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment. Process improvement oriented. Proficient knowledge on tools and methodologies such as design thinking, customer journey mapping, programming concepts and analytics. Capability to collaborate in effective teams. Detail oriented and organized. Intermediate (advanced is a plus) in the use of Office 365 Suite, including word, powerpoint, excel and power BI. Moderate in using Python, R (is a plus), or other programming languages to manipulate data, visualize and draw insights from large data sets. Proficient in using visio and data managing tools such as SAS, cognos, power pivot, among others. Excellent written and verbal communication skills in Spanish and English. Values 1. Passion for People3. Succeed Together2. Own Every Moment4. Build the FutureAdditional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ******************** . Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.
    $39k-54k yearly est. 42d ago
  • Business Analyst

    3500 Square

    Business analyst job in Puerto Rico

    🌟 Career Opportunity: Business Analyst 📊Location: Remote / Puerto Rico Type: Full-time Industry: Information Technology / Federal ConsultingAbout the Role3500 Square, LLC, an SBA 8(a), SDVOSB, and HUBZone-certified federal contractor, is seeking a driven Business Analyst to join our agile team. This role is essential in identifying business needs, translating requirements into actionable user stories, and collaborating with end users and technical teams to deliver solutions that support program and stakeholder goals.Requirements: Bachelor's degree (BA/BS) in Business Administration, Information Systems, or a related field Minimum of 3 years of professional experience as a Business Analyst or in a similar analytical role Demonstrated experience analyzing business needs and translating those needs into clear technical requirements or user stories Experience in backlog refinement and requirements management for technology projects Ability to work effectively with both end users and technical teams to validate functionality and ensure alignment with program objectives Primary Responsibilities: Analyze and document business needs, processes, and workflows to recommend effective technology solutions Translate business requirements into user stories and detailed acceptance criteria Support backlog refinement activities to ensure accurate prioritization and scope management Collaborate with end users and technical teams to validate functionality and confirm solutions meet all program and stakeholder needs Facilitate communication between business and technical stakeholders to ensure shared understanding and successful outcomes Why Join 3500 Square? Influence meaningful digital transformation initiatives for public and private sector clients Team-oriented, collaborative, and professional work environment Access to ongoing professional growth and industry certifications Opportunity to contribute directly to solutions that make a national impact Are you ready to make a difference as a trusted bridge between business and technology? Submit your resume with the subject: Business Analyst. Equal Employment Opportunity and E-Verify Statement 3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws. As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans. All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination. If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at ***************** or **************. 3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination. Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9. 3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
    $39k-54k yearly est. Auto-Apply 60d+ ago
  • Business Analyst (Full-Time)

    V2A

    Business analyst job in San Juan, PR

    Full-time Description V2A is looking for strong Business Analyst Consultant candidates for our growing practice. Business analysts are an integral part of a two or three person engagement team. They are responsible for contributing to the overall problem solving and engagement success by applying quantitative methods and analytical tools. Our Business Analysts usually have a Bachelor's degree plus 0-3 years of work experience. Key areas of responsibility: Build effective business cases with analytical software and tools including the development of financial and quantitative models Conduct research on specific topics and apply it in support of engagement requirements Explain and review analysis/findings with team members and client personnel Help to develop communications (both in written and in presentation formats) that convey ideas and recommendations in a clear and convincing way Identify implications of proposed solutions on people, processes, technology, strategy, and structure What We Offer: We offer a unique experience for motivated individuals. You will take on challenging work, having a direct impact and high visibility with our leading industry clients. You will also join a close-knit team of passionate individuals who share a unique culture where we work hard but also play hard. As our firm continues to grow, you will also be given the opportunity to grow with us, to expand your capabilities and to play your part in the development of our organization. What you will find at V2A: Challenging work in a variety of industries and services Direct client impact and high visibility Early responsibility Continuous learning A collaborative, non-hierarchical work environment Top notch workmates Impressive skill set and methodologies Unique work-hard, play-hard culture Competitive benefits Requirements What we are looking for: Our Teams' background and studies are as diverse as the work we tackle. We are looking for smart, curious, and driven individuals who want to learn and contribute in a fast paced and fun environment. Education : Bachelor's or master's degree in Engineering Bachelor's or master's in degree in Computer Science Bachelor's or master's degree in Business Administration Bachelor's or master's degrees in Other areas are also welcome to apply. Some majors may include - Statistics, Economics, Mathematics, and Social Sciences. Qualifications: 0-3 years of work experience Quantitative, Conceptual and Analytical Thinking Problem Solver - Capacity to apply knowledge and skills to solve complex problems Team Player - Ability to build and manage relationships effectively with team and clients High self-motivation for learning, and setting and achieving challenging goals Compelled to excel and succeed in every task at hand Thrives in an entrepreneurial, results-oriented environment Very proficient use of Excel, Access, Powerpoint, and Word. Additional statistical simulation and Optimization software knowledge is a plus Fully Bilingual (Spanish and English)
    $39k-54k yearly est. 60d+ ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Business analyst job in San Juan, PR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 29d ago
  • Business Analyst Multiline

    Chubb 4.3company rating

    Business analyst job in San Juan, PR

    Role Purpose The Business Analyst is responsible for analyzing Chubb A&H, Life and Personal Lines businesses established in Central America and PR. Is responsible also, of analyze business, financial and operational risks. Must collect, interpret and manage business and financial information to improve business results and identify business risks and opportunities. Work with Accident and Health line of business, Central America Region and other cross functional teams to ensure operational capabilities for new business comply with required global and regional policies. Key Responsibilities * Analyze, monitor and manage the monthly business campaign approval process (consolidation and analysis, profiles updates, analysis of expected cost, sales and results by campaign, work with the country to put in place action plans, etc.). * Analyze and track periodic commercial and financial reports. * Identify risks and opportunities by analyzing expected versus actual performance to identify and fix areas of improvements. * Validate and monitor business/sales KPI's (Key Performance Indicators) by campaign/sponsor/country/Line of Business. * Prepare and monitor monthly P&L by product/sponsor for A&H, PL and Life. * Support on Forecast and Budget processes. Role Profile Chubb Insurance Company of Puerto Rico * Ensure the Multiline Business follow Direct Marketing controls. * Prepare ad-hoc reports for senior management decision making. * Act as a liaison between countries and Latinamerica region. * Perform specials projects and other related duties as assigned. Requirements * Bachelor's Degree in Business Administration mayor in Accounting or Finance. * Strong financial analytical and problem solving skills. * Capability to analyze complex financial loss exposures. * Basic actuarial knowledge. * Ability to work in a team oriented environment. * Proficient in Microsoft Office (Word, Excel and Power Point) and working knowledge of common application software. * Ability to work independently with supervision. * Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment. * Advance knowledge of the structure and content of the English and Spanish Language. * Intermediate to advance knowledge of database management tolls such as: Access, SQL. Experience * Three (3) to five (5) years or more in similar position. * Experience in Insurance Industry, preferable
    $50k-68k yearly est. Auto-Apply 41d ago
  • Principal ServiceNow Business Analyst SME HRSD

    Capgemini Holding Inc. 4.5company rating

    Business analyst job in Guaynabo, PR

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Our Princiapl ServiceNow Business Analyst (BA) SME HRSD plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform specific to HRSD. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions within the HRSD ServiceNow module. Requirements Key Responsibilities Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements in the HRSD module area. Translate complex technical specifications into business logic and vice versa. Collaborate with stakeholders to evaluate HRSD ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. Document enhancement requests and technical specifications related to the HRSD module. Maintain clear communication with stakeholders regarding status updates and feasibility assessments. Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow architects, developers and provisioning analysts to ensure alignment of business and technical objectives. Support UAT sessions and training for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work within Agile frameworks to support sprint planning and execution. Proactively identify risks, issues, and blockers and communicate through appropriate channels. Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments including HRSD module. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC) is ideal but specifically HRSD. Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering technical and functional documentation for Stakeholder engagement. Agile delivery and sprint planning skills. ServiceNow platform knowledge and workshop facilitation and training experience. The base compensation range for this role in the posted location is: $125,000 to $150,000 Base Pay US Dollars. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $125k-150k yearly 22d ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Business analyst job in San Juan, PR

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 5d ago
  • SQL Data Analyst - Finance

    Abarca Health

    Business analyst job in San Juan, PR

    What you'll do In a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning… As Rebates Data & Reporting Analyst you will analyze rebates invoices for manufacturing companies, contractual terms for billing, generate reconciliations and help designing tools to ensure the accuracy and completeness of data related to rebates billing cycle. The process will include reporting for external or internal users. You will also be supporting and collaborating in the new data management in a new repository. This role will also be providing full support of data element maintenance in the new reporting and analytics repository and help define new policies and procedures related to the collection and data accuracy, transformation of data to keep track of all rebates data flow in Abarca. The fundamentals for the job… Continually collaborates with business and technology stakeholders to identify needs and opportunities for improved data and analytics solutions and delivery, business processes and tasks that can be automated, and to understand the underlying data resources and their relationship to deliver actionable data driven insights and decision support. Generate, review, analyze, and send out rebates reporting to external stakeholders, internal clients, manufacturer companies related to pharmacy and medical rebates for Commercial, Medicare and Medicaid line of business. Provide analytical support for rebates process management for all lines of business (3 rd party aggregator, In-House, MDRP and ASES). Ability to do research, investigate discrepancies, and propose as well as develop solutions. Perform complex root-cause analysis of issues identified in rebates reports. Gather necessary data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending, and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution. Perform assessment and communicate critical information gathered by the reporting tools. Identify, analyze, and interpret trends or patterns in complex data sets. Assist in preparation of monthly management reports, accompanying schedules, worksheets and narratives, and quarterly and annual regulatory filings. Assist in the development, testing and maintenance of data architecture, ETL/ELT processes, logical and physical data models in alignment with business requirements. Support data modeling for new rebate data design in Snowflake. Identify manual processes that can be automated and participate in developing processes to eliminate manual dependencies and incorporate necessary QA steps to minimize and identify errors. Participates in initiatives or projects that support process improvements, or the integration of data/other applications into existing systems. Support rebate information requests from clients; ad-hoc financial reports for clients and partners, as needed. Provide reporting as well as perform querying, testing, development, and validation of data. Provide support to business and technical users regarding rebates process and develop complex QA processes to ensure data compliance with established procedures. Collaborates with rebates team and technical resources to identify and address data quality issues when they arise. Provide necessary supporting documentation of findings. Support data integrity process, including data extraction, storage, manipulation, processing, and analysis; verify the completeness, timeliness, and accuracy of data; work with a variety of data files to ensure all rebate data is accurately loaded to the systems with proper support documentation. Track and document all requests, issues, deliverables to provide reporting and updates on a weekly basis to your manager and team. Interacts with internal and external members to accomplish goals. Communicate complex findings and conclusions in an easy-to-understand way, as well as ability to manage tight deadlines and competing priorities to ensure timely deliveries. Perform other duties and special projects as assigned. What we expect of you The bold requirements… Bachelor's or Master's degree in computer science, engineering, or a related field. (In lieu of a degree, equivalent relevant work experience may be considered). 3+ years of relevant work experience in PBM or pharmaceutical rebate management. 3+ years of professional experience with SQL and reporting tools (i.e., Snowflake, Microsoft BI, Tableau, QlikView). Experience in designing, reporting, and delivering analytical solutions. Experience managing complex reconciliation processes. Experience leveraging tools for reporting and analytics (e.g. Excel, SSRS, PowerBI). Excellent oral and written communication skills. Spanish is a plus. We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only) This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members. This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable). Nice to haves… Experience in a role within a financial field, Business Intelligence or Analytical team. Experience in healthcare industry, claims processing, Commercial, Medicare and Medicaid line of business and Pharmacy rebates, claims processing and data interchange. Physical requirements… Must be able to access and navigate each department at the organization's facilities. Sedentary work that primarily involves sitting/standing. At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca's workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Abarca Health LLC does not sponsor employment visas at this time” The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It's simply meant to give readers an idea of what the role entails. #LI-HYBRID #LI-TA1
    $37k-56k yearly est. Auto-Apply 16d ago
  • Data Entry Coordinator - Bilingual required (English/Spanish)

    Alcanza Clinical Research

    Business analyst job in San Juan, PR

    Department Operations Employment Type Full Time Location FDI Clinical Research - San Juan Workplace type Onsite Reporting To Michelle Echeandia Key Responsibilities Skills, Knowledge and Expertise Benefits About Alcanza Clinical Research Alcanza Clinical Research (“Alcanza”) is a national, collaborative network of clinical research sites, founded on the mission to accelerate the development of new therapies by reducing barriers to clinical research participation for all. We conduct research on dozens of conditions in several therapeutic areas including psychiatry, neurology, dermatology, and infectious disease. Our work is important to the patients who participate, the scientists who develop these new therapies, and the entire medical community. Because all approved medications require clinical trials, the impact of your work is exponential, reaching many thousands of future patients and improving their quality of life. Alcanza is a culturally competent organization. We treat each other with dignity, creating an environment where all individuals feel welcome, heard, and respected for their unique perspectives and aspirations. We put considerable effort into finding exceptional employees who mirror the values most important to us: Inclusive, Impactful, Compassionate, and Determined. Alcanza Clinical Research is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other category protected by law. We recognize that diversity and inclusion is a driving force in the success of our company.
    $37k-56k yearly est. 31d ago
  • Data Analyst

    Worksimpli Software LLC

    Business analyst job in San Juan, PR

    Job Description ???? Data Analyst ???? Job Type: Full-Time | Monday to Friday ???? ****************** About WorkSimpli Software WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations. Position Summary As a Data Analyst, you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership. This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets. Key Responsibilities Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.). Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance. Identify trends, patterns, and opportunities across platforms like PDFSimpli.com. Work with Product, Marketing, and Executive teams to translate business questions into data questions-and deliver answers. Conduct A/B tests and conversion analysis to support product and marketing optimization. Write reports and present findings in clear, actionable formats. Maintain and enhance data pipelines in collaboration with engineers when needed. Ensure data integrity, consistency, and security. Required Skills & Experience 2-3 years of experience in data analysis, business intelligence, or a similar role. Strong command of SQL for data querying and transformation. Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker. Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms. Ability to translate complex data into clear insights and actionable recommendations. Excellent communication skills, both written and verbal. Attention to detail and comfort handling large datasets. Bonus / Preferred Skills Familiarity with Python or R for data analysis or automation. Experience working in a SaaS or digital product environment. Understanding of customer behavior metrics, growth funnels, and product performance KPIs. Experience with cloud data warehouses (BigQuery, Redshift, Snowflake). Exposure to A/B testing platforms and methodology. Education Requirements Bachelor's degree in Data Science, Statistics, Economics, Computer Science, or related field. Equivalent experience or certifications (Google Data Analytics, etc.) will be considered. Why Join WorkSimpli? Be part of a high-impact SaaS company serving millions of users worldwide Work cross-functionally and directly influence product and business decisions Hybrid work model with flexible schedule (Remote Wednesdays) Health insurance, PTO, and competitive salary + bonus opportunities Culture of collaboration, learning, and innovation
    $37k-56k yearly est. 14d ago
  • Performance Quality Analyst I

    Carebridge 3.8company rating

    Business analyst job in San Juan, PR

    A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans. Performance Quality Analyst I Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. When reporting to the office, the location is on Carelon Global Solutions Puerto Rico building located on 654 Ave Munoz Rivera San Juan, Puerto Rico. The candidate must be available to attend on-site during the training period. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: This position will work an 8-hour shift from 8:00 am - 5:00 pm, Monday through Friday. Additional hours, including weekends or holidays, may be required based on operational needs. The Performance Quality Analyst I is responsible for driving service quality excellence by evaluating the quality of services and interactions provided by organizations within the enterprise. How You Will Make an Impact Primary duties may include, but are not limited to: * Assists higher level auditor/lead on field work as assigned, including performing special audits and targeted audits as requested by internal management. * Participates in pre and post implementation audits of providers, claims processing and payment, benefit coding, member and provider inquiries, enrollment & billing transactions and the corrective action plan process. * Analyzes and interprets data and makes recommendations for change based on judgment and experience, applies audit policy, and assesses risks to minimize our exposure and mitigate those risks. * Documents audit results, documents findings, and suggests appropriate remediation. Minimum Requirements: * Requires a BS/BA; 2+ years related experience in an enrollment and billing, claims and/or customer contact automated environment (preferably in healthcare or insurance sector); or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Fully Bilingual (English & Spanish), Must be able to write, read and speak both languages in a proficiency level. * Minimum one-year experience in the healthcare industry preferred. * Minimum one-year experience performing audits is strongly preferred. * Minimum one-year experience working with Medicare and Medicaid preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $53k-63k yearly est. Auto-Apply 60d+ ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Business analyst job in Caguas, PR

    At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. Auto-Apply 60d+ ago
  • Test Analyst - Web Testing and Automation

    Avance Consulting Services 4.4company rating

    Business analyst job in Aguadilla, PR

    Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further Role:Test Analyst - Web Testing and Automation Duration: Full TIme Location: Aguadilla, PR Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technology Preferred • Minimum 3 years of core Healthcare domain expertise within the Testing experience including HCR, Medicare/Medicaid, Compliance, HIPPA, HealthCare Exchange (HIX) • Minimum 3 years of hands on experience with web application & .Net batch application testing and Minimum 1 year of hands on experience in creating medium to high complexity SQL queries. • Strong automation expertise including scripting, maintenance, mentoring, with minimum 2 years hands on experience in Java/selenium or QTP or RFT automation test framework. Should have experience in developing automation for web, Mobile (hybrid and Native apps) and Web service (Includes web Services and APIs); Automation troubleshooting for team • Expertise in Functional testing, analysis and reporting skills; Expertise on Software Testing Life Cycle Methodologies like waterfall, Agile Delivery and exposure to various testing estimation models • Liaison with client for future work, recommendation, footprint expansion, resource planning and identification; PoC ideation, creation and demonstration to client • Analytical and Communication skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.
    $47k-62k yearly est. 60d+ ago
  • Data & Reporting Analyst (Puerto Rico-Based)

    Advantage Life Insurance

    Business analyst job in San Juan, PR

    Job DescriptionSalary: DOE We are seeking a detail-oriented and proactive Data & Reporting Analyst. The successful candidate will play a critical role in analyzing complex data sets to help our organization make informed business decisions. This position involves working closely with various departments and to collect, analyze, and interpret data and to provide analysis and reporting that drive strategic and operational improvements. Applicants must have unrestricted work authorization in Puerto Rico and must reside in Puerto Rico to fulfill the role's regulatory and operational responsibilities. JobResponsibilities: Collect, analyze, and interpret large datasets from multiple sources Develop visualizations and reports that effectively communicate data findings Collaborate with teams to understand data needs Identify key business metrics and create reports to understand performance Assist in the development and maintenance of data models and databases Monitor industry trends and assess how they may impact our business Assist in enhancing data quality and integrity, performing data cleaning and validation analysis Support ad-hoc analysis requests, providing timely and accurate information Skills and Qualifications: Experience as a Data Analyst or similar role Strong analytical and organizational skills Attention to detail and accuracy High level proficiency in utilizing data analysis tools, including SQL and Excel Experience with Python and Access is a plus Coding/Programming experience a plus, Visual Basic, etc Excellent verbal and written communication skills Ability to manage multiple projects and priorities Ability to deliver projects and reports on time A proactive approach to problem solving Ability to work both independently and collaboratively Must be fully bilingual in English and Spanish Job Requirements: Bachelors degree in Business, Economics, Statistics, Mathematics, Computer Science, Engineering or a related field or equivalent experience Minimum 5 years' experience as a Data Analyst in the insurance or financial services sector Must be a Puerto Rico resident
    $48k-59k yearly est. 14d ago
  • Business Process Improvement Analyst

    Mg Staffing Group

    Business analyst job in Ponce, PR

    Conduct analysis of current and new manufacturing processes to identify bottlenecks, inefficiencies, and areas of improvement. Design and implement process and process flow improvements to enhance productivity and reduce waste. Develop, document protocols and reports to qualify equipment and process. Execute verification tests, analyze test results, and document findings.Other duties may be assigned. Requirements Minimum 1 year of experience in Validation, AutoCad and Lean Manufacturing knowledge. Bachelor' Degree in Engineering Completed. Bilingual. Willing to work On\-Site. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Aplicar ahora","zsoid":"6314569","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"City","uitype":1,"value":"Ponce"},{"field Label":"State\/Province","uitype":1,"value":"Ponce"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00716"}],"header Name":"Business Process Improvement Analyst","widget Id":"118922000006310086","is JobBoard":"false","user Id":"118922000000026001","attach Arr":[],"custom Template":"1","is CandidateLoginEnabled":true,"job Id":"118922000016084007","FontSize":"15","google IndexUrl":"https:\/\/medialgroup.zohorecruit.com\/recruit\/ViewJob.na?digest=QwmVALyT.3IeWOpQAdT26tUOk96b1ncwnR.WmCLT5yE\-&embedsource=Google","location":"Ponce","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"nrt0md43109f3de4c490e9975771d2b120574"}
    $31k-40k yearly est. 60d+ ago
  • Sr. Analyst, Corporate Strategy

    General Motors 4.6company rating

    Business analyst job in San Juan, PR

    _Are you a highly engaged individual looking for your next challenging assignment?_ _Do you enjoy working in a dynamic environment that will propel GM forward, provide you with significant cross-functional exposure, and development opportunities?_ The Corporate Strategy Team is charged with challenging the status quo and developing strategies that drive GM's transformation to be the most admired automotive company and achieve the vision of Zero Crashes, Zero Emissions and Zero Congestion. We partner with senior leadership across all functions and lines of business to develop a coherent corporate strategy and execute strategic initiatives that drive value through the core business and propel GM into future market opportunities. **The Role:** Reporting to the Manager, Corporate Strategy, the Sr. Analyst will be responsible for supporting the strategic initiatives of the team and shaping enterprise-wide strategies that allow our stakeholders to drive complex transformational change. The ideal candidate will be an analytical, yet agile, thinker with strong communication skills and a proven track record of applying strategic decision-making. **What You'll Do:** + Support the identification and execution of strategic projects and serve as resource and thought partner to key stakeholders + Conduct qualitative and quantitative analyses that yield compelling business insights and actionable recommendations + Collaborate with various GM teams and leverage external resources as needed to obtain data and/or generate insights that provide a deeper understanding of the market and our customers to inform strategy development + Apply data and analytics methodologies to set direction and prove/disprove hypotheses in our strategies + Communicate complex business concepts in a structured and succinct manner that conveys an actionable point of view **Your Skills & Abilities (Required Qualifications):** + _3 + years of experience in, Finance, Planning, Product / Program Management, SSM, and/or strategy-related fields_ + Ability to aggregate, synthesize and communicate business information in formats that are clear and effective for the desired audiences + Skilled in translating "data" to a "business story" and effectively deriving and communicating any actionable recommendations + Adept in priority setting and alignment of project priorities with business strategy + Effectiveness in building trust, respect, and cooperation among cross-functional teams + Excellent interpersonal and communication skills + Consistent demonstration and modeling of GM's winning behaviors **What Will Give You A Competitive Edge (Preferred Qualifications):** + Strong foundational business and financial acumen, coupled with a keen ambition to develop a robust strategic toolkit tailored to the automotive industry + Proven and successful track record of developing and driving strategic and purpose-driven initiatives, including strategy formulation and execution + Skilled in leveraging GM research resources, including internal databases and subject matter experts + Experience analyzing market, customer, and/or product research data, leveraging data visualization platforms (e.g. PowerBI, Tableau) for related modelling and analysis + Bachelor's degree in Business, Engineering or a related field **Location:** **This role is based remotely but if you live within a 50-mile radius of (Atlanta, Austin, Detroit, Warren, Milford or Mountain View), you are expected to report to that location three times a week, at minimum.** **Compensation:** The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. + The salary range for this role is $85,100 - $135,100. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. + Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. + Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more. **Relocation: This role is NOT eligible for relocation benefits** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)** **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. **Benefits Overview** From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* . **Non-Discrimination and Equal Employment Opportunities (U.S.)** General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* . **Accommodations** General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. Explore our global locations (******************************************** We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more. Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest. The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $85.1k-135.1k yearly 7d ago
  • Sr IT Analyst - Manufacturing

    6120-Janssen Scientific Affairs Legal Entity

    Business analyst job in Puerto Rico

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Technology Product & Platform Management Job Sub Function: Technical Product Management Job Category: Scientific/Technology All Job Posting Locations: Manatí, Puerto Rico, United States of America Job Description: The Supply Chain Technology (SCT) team of Johnson & Johnson is recruiting for a Sr IT Analyst - Manufacturing located in Manati, PR for its Ethicon Wound Closure & Healing (WCH) and Biosurgery Manufacturing Plants. This position will be 5 days a week onsite. In SCT, we serve as strategic but pragmatic problem solvers and innovators by connecting business strategies with technology solutions. We connect and collaborate as trusted allies with leaders and partners across supply chain functions, sectors, and regions. We deliver outstanding digital experiences for our employees, business partners, suppliers, customers, and patients. This role will shape the vision, prioritization, and implementation of new technical features and improvements for our products, ensuring technical delivery and value realization at the squad level. Drive digital transformation within a high-visibility environment! Provide input on portfolio and investment prioritization. In collaboration with the Johnson & Johnson Technology (JJT) Team and Business Leaders, identify and prioritize solutions and lead the consistent implementation of these solutions across the business. Strong influence and passion for driving the organization towards consistent technology solutions aligned with the overall J&J MedTech strategy is crucial. Key Responsibilities include: Take ownership of local products and working towards modernizing them to a platform or standard product in alignment with JJT MAKE and segment Vision and Strategy. Shape the squad vision/roadmap and steer the squad in delivering products/platforms features/work oriented around business impact. Shape and prioritize the backlog, applying business expertise and understanding of customer needs, translating requirements into user stories & acceptance criteria. Understand the business needs and priorities to effectively prioritize product features based on their business value, improving return on investment. Ensure that every local product is mapped to the standard product category to drive business value through standardization and optimization. Ensure the products/features / work meets relevant security, privacy & compliance standards Possess in-depth knowledge about the business areas supported, including their strategies, environment, functional processes, and organizational dynamics. Actively address customer feedback to enhance product offerings. Responsible for continuous process improvement at the site, focusing on both technology and process capabilities. Drive collaboration and execution with internal and external partners to achieve desired business outcomes. Support overall technology cost optimization in partnership with TS and TS finance. Communicate effectively and proactively with JJT and multi-functional teams at different levels of the organization. Leadership Skills: Creates a culture that relentlessly focuses on helping the people and organizations we touch. Commitment to Our Credo, Diversity, Equity & Inclusion They are equipped with foundational knowledge and methods to identify and engage insight and appreciation with their customers and apply these methods to their daily work. Focuses on Business agility, Agile delivery with a fail-fast mentality, and measurable outcomes. Strong problem-solving skills with the ability to accurately analyze situations Qualifications:Required: A minimum of a bachelor's degree is required, preferably in Computer Science and Technology or equivalent. 2 years working experience is required in supply chain and / or manufacturing technology. Proven abilities in management (supervisor, project coordinator, etc.). Proficient in both English and Spanish. Experience with GxP requirements and regulations. Experience in IT product (application) management, design, and solution in deployment of major IT capabilities (like manufacturing / shop floor systems). Preferred: Experience in project execution using Agile / JIRA / SDLC methodology. Demonstrable understanding of product lifecycle management. Excellent written and oral communication skills, good interpersonal skills. Excellent ability to lead, influence, empower and encourage others in a collaborative environment, outstanding service orientation and strong negotiating skills. Experience in lean, Six Sigma, and business process mapping methodologies. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via *******************/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Analytical Reasoning, Coaching, Communication, Continuous Improvement, Data Quality, Data Savvy, Incident Management, Informatics, Information Security Management System (ISMS), Information Technology Strategies, Problem Solving, Process Improvements, Program Management, Quality Control (QC), Quality Processes, Quality Systems Documentation, Quality Validation
    $64k-83k yearly est. Auto-Apply 9d ago
  • Engineer

    Mentor Technical Group 4.7company rating

    Business analyst job in Puerto Rico

    Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, Puerto Rico, and Boston, United States, we serve life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Responsibilities: Provide solutions to a variety of technical problems of moderate scope and complexity. Under general supervision will evaluate, select and apply standard engineering techniques and procedures. Assistance given for unusual problems. Perform assignments that have clear and specific objectives and require investigation of limited number of variables. Initiate and complete routine technical tasks. Function as a technical expert to equipment or systems regarding troubleshooting operations. Frequently become actively involved in daily operations when required to meet schedules or to resolve complex problems. Routinely audit the operational performance and regulatory compliance of a moderate number of equipment items or systems of significant complexity. Work with research, manufacturing, maintenance, process development, utilities, facilities, quality assurance and/or validation departments in developing requirements and recommendations for system modifications. Work under the direct supervision of project managers to complete design, engineering, and construction projects within schedule and budget constraints. Work with consultants, architects and engineering firms on development of standard design documents. Obtain and critique quotes for equipment modifications or installations Generate rudimentary project cost estimates and schedules. Other functions may be assigned Education: MS OR BS in Engineering + 2 years of Engineering experience. Preferred Qualifications: Background in Chemical Engineering Experience in Biotech companies would be a plus Statistical Analyses experience Drug substance manufacturing/technical support Working knowledge of pharmaceutical/biotech processes Familiarity with validation processes Familiarity with documentation in a highly regulated environment Ability to operate specialized laboratory equipment and computers as appropriate. Ability to interpret and apply GLPs and GMPs. Ability to apply engineering science to production. Able to develop solutions to routine technical problems of limited scope Demonstrated skills in the following areas: Problem solving and applied engineering. Basic technical report writing Comprehensive understanding of validation protocol execution requirements. Demonstrated Skills in the following areas: Basic technical presentations, Personal Organization, Validation Protocol Writing, Dealing with and managing change, Technical (Equipment Specific), Analytical Problem Solving, Computer Literacy Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $61k-74k yearly est. Auto-Apply 60d+ ago

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