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Become A Business Analyst/Quality Analyst

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Working As A Business Analyst/Quality Analyst

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $76,000

    Average Salary

What Does A Business Analyst/Quality Analyst Do

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

Duties

Computer systems analysts typically do the following:

  • Consult with managers to determine the role of IT systems in an organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
  • Devise ways to add new functionality to existing computer systems
  • Design and implement new systems by choosing and configuring hardware and software
  • Oversee the installation and configuration of new systems to customize them for the organization
  • Conduct testing to ensure that the systems work as expected
  • Train the systems’ end users and write instruction manuals

Computer systems analysts use a variety of techniques such as data modeling to design computer systems. Data modeling allows analysts to view the processes and data flows even before programs have been written. 

Once programs have been written, analysts conduct in-depth tests and analyze information and trends in the data to increase a system’s performance and efficiency.

Analysts calculate requirements for how much memory and speed the computer system needs. They prepare flowcharts or other kinds of diagrams for programmers or engineers to use when building the system. Analysts also work with these people to solve problems that arise after the initial system is set up. Most analysts do some programming in the course of their work.

Most computer systems analysts specialize in certain types of computer systems that are specific to the organization they work with. For example, an analyst might work predominantly with financial computer systems or engineering computer systems.

Systems analysts help other IT team members understand how computer systems can best serve an organization by working closely with the organization’s business leaders.

In some cases, analysts who supervise the initial installation or upgrade of IT systems from start to finish may be called IT project managers. They monitor a project’s progress to ensure that deadlines, standards, and cost targets are met. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

Many computer systems analysts are general-purpose analysts who develop new systems or fine-tune existing ones; however, there are some specialized systems analysts. The following are examples of types of computer systems analysts:

Systems designers or systems architects specialize in helping organizations choose specific types of hardware and software systems. They translate the long-term business goals of an organization into technical solutions. Analysts develop a plan for the computer systems that will be able to reach those goals. They work with management to ensure that systems and the IT infrastructure are set up to best serve the organization’s mission.

Software quality assurance (QA) analysts do in-depth testing and diagnose problems of the systems they design in order to make sure that critical requirements are met. They also write reports to management recommending ways to improve the systems.

Programmer analysts design and update their system’s software and create applications tailored to their organization’s needs. They do more coding and debugging than other types of analysts, although they still work extensively with management and business analysts to determine what business needs the applications are meant to address. Other occupations that do programming are computer programmers and software developers.

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How To Become A Business Analyst/Quality Analyst

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Business Analyst/Quality Analyst Career Paths

Business Analyst/Quality Analyst
Senior Business Analyst Project Manager
Manager, Project Management
9 Yearsyrs
Senior Business Analyst Business Analyst/Project Manager Project Manager
Delivery Manager
7 Yearsyrs
Senior Business Analyst Senior Consultant Project Manager
Infrastructure Project Manager
11 Yearsyrs
Business Systems Senior Analyst Senior Project Manager Information Technology Director
Senior Director Of Information & Technology
14 Yearsyrs
Business Systems Senior Analyst Business Analyst/Project Manager Information Technology Project Manager
Enterprise Project Manager
10 Yearsyrs
Business Systems Senior Analyst Information Technology Project Manager
Technical Delivery Manager
11 Yearsyrs
Senior Quality Assurance Analyst Quality Assurance Manager Senior Manager
Practice Leader
11 Yearsyrs
Quality Assurance Lead Manager Information Technology Manager
Infrastructure Manager
10 Yearsyrs
Quality Assurance Lead Senior Consultant Information Technology Manager
Application Manager
9 Yearsyrs
Senior Quality Assurance Analyst Senior Analyst Senior Finance Analyst
Finance Leader
7 Yearsyrs
Quality Assurance Lead Senior Consultant Technical Project Manager
Implementation Manager
8 Yearsyrs
Lead Business Analyst Project Manager/Analyst Technical Project Manager
Technical Product Manager
9 Yearsyrs
Quality Assurance Engineer Business Analyst
Product Owner
9 Yearsyrs
Quality Assurance Engineer Information Technology Consultant Systems Manager
Senior Manager-Systems
11 Yearsyrs
Lead Business Analyst Project Manager/Analyst Consultant/Project Manager
Manager, Project Management Office
12 Yearsyrs
Business Analyst/Project Manager Technical Project Manager Implementation Manager
Integration Manager
9 Yearsyrs
Quality Assurance Engineer Senior Software Engineer Senior Technical Consultant
Vice President, Technology
11 Yearsyrs
Consultant Business Consultant Senior Business Consultant
Business Systems Manager
9 Yearsyrs
Consultant Marketing Manager Marketing Manager/Project Manager
Customer Relationship Management Manager
7 Yearsyrs
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Do you work as a Business Analyst/Quality Analyst?

Help others decide if this is a good career for them

Average Length of Employment
Business Analyst 2.9 years
Top Careers Before Business Analyst/Quality Analyst
Consultant 1.8%
Top Careers After Business Analyst/Quality Analyst
Consultant 1.9%

Do you work as a Business Analyst/Quality Analyst?

Business Analyst/Quality Analyst Demographics

Gender

Female

48.3%

Male

38.2%

Unknown

13.5%
Ethnicity

White

44.6%

Asian

27.6%

Hispanic or Latino

11.4%

Black or African American

9.8%

Unknown

6.6%
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Foreign Languages Spoken

Spanish

23.6%

German

9.1%

French

9.1%

Japanese

7.3%

Russian

7.3%

Chinese

5.5%

Hindi

5.5%

Swedish

3.6%

Icelandic

3.6%

Polish

3.6%

Arabic

3.6%

Italian

3.6%

Portuguese

1.8%

Vietnamese

1.8%

Kurdish

1.8%

Georgian

1.8%

Bemba

1.8%

Turkish

1.8%

Carrier

1.8%

Bengali

1.8%
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Business Analyst/Quality Analyst Education

Schools

University of Phoenix

14.0%

Northeastern University

6.7%

New York University

6.1%

New Jersey Institute of Technology

6.1%

More Tech Institute

5.6%

Stratford University

5.0%

DePaul University

5.0%

University of Houston

5.0%

Villanova University

4.5%

Illinois Institute of Technology

4.5%

George Washington University

4.5%

Cleveland State University

4.5%

University of Northern Virginia

3.9%

Florida International University

3.9%

Strayer University

3.9%

University of South Florida

3.4%

University of North Texas

3.4%

Ohio State University

3.4%

University of Texas at Dallas

3.4%

Kennesaw State University

3.4%
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Majors

Business

25.5%

Computer Science

13.5%

Information Technology

6.9%

Computer Information Systems

6.0%

Finance

5.6%

Electrical Engineering

4.7%

Information Systems

4.2%

Management Information Systems

4.1%

Computer Applications

4.0%

Computer Engineering

3.8%

Accounting

3.4%

Project Management

3.1%

Management

2.9%

Engineering

2.5%

Marketing

2.1%

Management Science

1.7%

Economics

1.6%

English

1.5%

Mathematics

1.5%

Psychology

1.4%
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Degrees

Bachelors

41.3%

Masters

40.6%

Other

9.2%

Associate

3.6%

Certificate

3.3%

Diploma

1.4%

Doctorate

0.7%

License

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$76,000
View Detailed Salary Report
$58,000
Min 10%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$76,000
Median 50%
$100,000
Max 90%
Best Paying Company
Calypso Technology
Highest Paying City
San Francisco, CA
Highest Paying State
Rhode Island
Avg Experience Level
2.6 years
How much does a Business Analyst/Quality Analyst make at top companies?
The national average salary for a Business Analyst/Quality Analyst in the United States is $76,956 per year or $37 per hour. Those in the bottom 10 percent make under $58,000 a year, and the top 10 percent make over $100,000.

Real Business Analyst/Quality Analyst Salaries

Job Title Company Location Start Date Salary
Business Quality Analyst OCTO Consulting Group, Inc. McLean, VA Sep 14, 2015 $125,000
Business Analyst & Quality Assurance No Tears Learning, Inc. Cabin John, MD Dec 26, 2016 $120,000
Business Quality Analyst OCTO Consulting Group, Inc. Alexandria, VA Jul 25, 2016 $103,500
Business Analyst/Qa Analyst Montefiore Information Technology, LLC Yonkers, NY Mar 17, 2014 $103,000
Business Analyst/Qa Analyst Emerging Health Information Technology Yonkers, NY Jan 15, 2014 $103,000
Business and Quality Analyst SEI Investments Company Ancient Oaks, PA Jan 09, 2016 $102,000
Quality Business Analyst Novartis Vaccines and Diagnostics, Inc. Cambridge, MA Aug 19, 2013 $99,726
Business Analyst/Qa The Sharps Solutions Inc. Columbia, MD Dec 04, 2016 $85,000
IT Business Analyst/Qa Analyst Capricorn Systems, Inc. Jacksonville, FL Feb 23, 2015 $85,000
Business Analyst/Qa Epals Inc. Herndon, VA Dec 19, 2012 $85,000
Business Analyst/Qa The Sharps Solutions Inc. Baltimore, MD Aug 15, 2016 $85,000
Senior Business Analyst/Quality Assurance Analyst Two West, Inc. Kansas City, MO Jan 03, 2016 $85,000
Business Analyst-QA Skansoft Inc. Rochester, MI Nov 14, 2014 $84,000
Business Analyst/Qa Analyst Decipher Software Solutions Clearwater, FL Sep 20, 2016 $72,405
Business Quality Analyst Neelinfo, Inc. San Ramon, CA Nov 22, 2015 $72,000
Business Quality Analyst Neelinfo, Inc. Irvine, CA Sep 08, 2014 $72,000
Business Quality Analyst Neelinfo, Inc. Santa Clara, CA Sep 27, 2013 $72,000
Business Quality Analyst Neelinfo, Inc. Santa Clara, CA Mar 11, 2013 $72,000
Business Quality Analyst Neelinfo, Inc. Santa Clara, CA Nov 22, 2014 $72,000
Business Analyst-Quality Assurance Zodiac Solutions Malvern, PA Apr 02, 2015 $71,510
Business Quality Analyst KPK Technologies Inc. Saint Louis, MO Aug 04, 2014 $71,094
Business Quality Analyst Connexiz, Inc. Morristown, NJ Jan 10, 2015 $62,462
Business/Quality Analyst Precision Technologies Corp. Kendall Park, NJ Sep 24, 2014 $62,442
Quality/Business Analyst SCM Data, Inc. Mooresville, NC Jun 21, 2013 $62,000
Business/Quality Analyst Terminus Inc. Boca Raton, FL Nov 05, 2014 $62,000
Business Analyst/Quality Analyst Fynbosys Inc. Sacramento, CA May 20, 2015 $62,000
Business Analyst/Quality Assurance Analyst Softpoint Systems, Inc. Philadelphia, PA Mar 11, 2012 $62,000
Business and Quality Analyst Utah Transit Authority (UTA) Salt Lake City, UT Aug 22, 2016 $61,547

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Top Skills for A Business Analyst/Quality Analyst

  1. Test Cases
  2. Business Requirements
  3. User Interface
You can check out examples of real life uses of top skills on resumes here:
  • Designed and documented Test Cases according to the application requirements.
  • Researched all business requirements to determine business process re-design or system custom development needs.
  • Experience creating design documentation related to system specifications including user interfaces, security and control, performance requirements and data conversion.
  • Possessed reasonable understanding of different relational database, writing SQL queries, creating tables and generating reports required for the application.
  • Managed the preparation of budgets for assigned areas and ensured budgets integrated with organizational and division goals.

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Top 10 Best States for Business Analysts/Quality Analysts

  1. Virginia
  2. New Jersey
  3. Rhode Island
  4. District of Columbia
  5. Delaware
  6. North Carolina
  7. Minnesota
  8. Connecticut
  9. New York
  10. Colorado
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