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Become A Business Analyst/Quality Analyst

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Working As A Business Analyst/Quality Analyst

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $67,837

    Average Salary

What Does A Business Analyst/Quality Analyst Do

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

Duties

Computer systems analysts typically do the following:

  • Consult with managers to determine the role of IT systems in an organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
  • Devise ways to add new functionality to existing computer systems
  • Design and implement new systems by choosing and configuring hardware and software
  • Oversee the installation and configuration of new systems to customize them for the organization
  • Conduct testing to ensure that the systems work as expected
  • Train the systems’ end users and write instruction manuals

Computer systems analysts use a variety of techniques such as data modeling to design computer systems. Data modeling allows analysts to view the processes and data flows even before programs have been written. 

Once programs have been written, analysts conduct in-depth tests and analyze information and trends in the data to increase a system’s performance and efficiency.

Analysts calculate requirements for how much memory and speed the computer system needs. They prepare flowcharts or other kinds of diagrams for programmers or engineers to use when building the system. Analysts also work with these people to solve problems that arise after the initial system is set up. Most analysts do some programming in the course of their work.

Most computer systems analysts specialize in certain types of computer systems that are specific to the organization they work with. For example, an analyst might work predominantly with financial computer systems or engineering computer systems.

Systems analysts help other IT team members understand how computer systems can best serve an organization by working closely with the organization’s business leaders.

In some cases, analysts who supervise the initial installation or upgrade of IT systems from start to finish may be called IT project managers. They monitor a project’s progress to ensure that deadlines, standards, and cost targets are met. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

Many computer systems analysts are general-purpose analysts who develop new systems or fine-tune existing ones; however, there are some specialized systems analysts. The following are examples of types of computer systems analysts:

Systems designers or systems architects specialize in helping organizations choose specific types of hardware and software systems. They translate the long-term business goals of an organization into technical solutions. Analysts develop a plan for the computer systems that will be able to reach those goals. They work with management to ensure that systems and the IT infrastructure are set up to best serve the organization’s mission.

Software quality assurance (QA) analysts do in-depth testing and diagnose problems of the systems they design in order to make sure that critical requirements are met. They also write reports to management recommending ways to improve the systems.

Programmer analysts design and update their system’s software and create applications tailored to their organization’s needs. They do more coding and debugging than other types of analysts, although they still work extensively with management and business analysts to determine what business needs the applications are meant to address. Other occupations that do programming are computer programmers and software developers.

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How To Become A Business Analyst/Quality Analyst

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Business Analyst/Quality Analyst Career Paths

Business Analyst/Quality Analyst
Technical Business Analyst Business Analyst-Consultant Senior Systems Analyst
Application Manager
9 Yearsyrs
Business Analyst/Project Manager Technical Project Manager Information Technology Project Manager
Business Program Manager
10 Yearsyrs
Project Manager Information Technology Consultant Business Systems Senior Analyst
Business Systems Manager
9 Yearsyrs
Project Manager Management Consultant Change Management Consultant
Change Manager
10 Yearsyrs
Business Systems Senior Analyst Business Analyst/Project Manager Information Technology Project Manager
Contract Project Manager
10 Yearsyrs
Systems Analyst Technical Consultant Customer Relationship Management Consultant
Customer Relationship Management Manager
8 Yearsyrs
Systems Analyst Business Analyst Business Systems Senior Analyst
Director Of Business Systems
12 Yearsyrs
Lead Business Analyst Senior Consultant Senior Manager
Director Of Enterprise Architecture
14 Yearsyrs
Quality Assurance Analyst Quality Assurance Engineer Senior Software Engineer
Director Of Software Development
12 Yearsyrs
Quality Assurance Lead Quality Assurance Manager Senior Project Manager
Director Project Management Office
13 Yearsyrs
Technical Business Analyst Program Manager Human Resources Generalist
Hris Manager
10 Yearsyrs
Business Systems Senior Analyst Project Manager Information Technology Project Manager
Infrastructure Project Manager
11 Yearsyrs
Quality Assurance Lead Senior Business Analyst Information Technology Project Manager
Manager, Project Management
9 Yearsyrs
Senior Quality Assurance Analyst Quality Assurance Lead Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Lead Business Analyst Support Lead Business Analyst
Product Owner
9 Yearsyrs
Senior Business Analyst Project Manager Information Technology Project Manager
Program/Project Manager
10 Yearsyrs
Business Analyst/Project Manager Information Technology Project Manager Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Senior Business Analyst Senior Consultant Information Technology Project Manager
Senior Information Technology Manager
10 Yearsyrs
Quality Assurance Analyst Business Analyst Senior Project Manager
Senior Technical Program Manager
12 Yearsyrs
Senior Quality Assurance Analyst Quality Assurance Manager Product Manager
Technical Product Manager
9 Yearsyrs
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Do you work as a Business Analyst/Quality Analyst?

Help others decide if this is a good career for them

Average Length of Employment
Business Analyst 2.9 years
Quality Analyst 2.6 years
Top Careers Before Business Analyst/Quality Analyst
Developer 2.1%
Consultant 1.9%
Top Careers After Business Analyst/Quality Analyst
Consultant 1.9%

Do you work as a Business Analyst/Quality Analyst?

Business Analyst/Quality Analyst Demographics

Gender

Female

52.5%

Male

44.0%

Unknown

3.5%
Ethnicity

White

41.5%

Asian

30.2%

Hispanic or Latino

11.8%

Black or African American

9.2%

Unknown

7.2%
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Foreign Languages Spoken

Spanish

19.6%

German

9.8%

French

9.8%

Japanese

7.8%

Russian

7.8%

Chinese

5.9%

Hindi

5.9%

Swedish

3.9%

Icelandic

3.9%

Arabic

3.9%

Italian

3.9%

Portuguese

2.0%

Vietnamese

2.0%

Kurdish

2.0%

Georgian

2.0%

Bemba

2.0%

Turkish

2.0%

Carrier

2.0%

Polish

2.0%

Bengali

2.0%
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Business Analyst/Quality Analyst Education

Schools

University of Phoenix

14.0%

New York University

7.0%

Villanova University

5.3%

DePaul University

5.3%

Florida International University

5.3%

Cleveland State University

5.3%

Strayer University

5.3%

University of North Texas

4.4%

George Washington University

4.4%

University of North Alabama

4.4%

Temple University

4.4%

University of Houston

4.4%

Drexel University

4.4%

University of Illinois at Chicago

4.4%

Northeastern University

4.4%

University of Northern Virginia

3.5%

Arizona State University

3.5%

Lamar University

3.5%

University of Wisconsin - Milwaukee

3.5%

City College of New York of the City University of New York

3.5%
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Majors

Business

25.2%

Computer Science

13.0%

Finance

6.2%

Information Technology

6.2%

Management Information Systems

5.5%

Electrical Engineering

5.0%

Computer Information Systems

5.0%

Information Systems

3.9%

Project Management

3.8%

Computer Applications

3.4%

Management

3.3%

Accounting

3.1%

Computer Engineering

2.7%

Management Science

2.4%

Marketing

2.4%

English

2.1%

Economics

1.9%

Engineering

1.9%

Psychology

1.7%

Education

1.5%
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Degrees

Masters

40.8%

Bachelors

40.8%

Other

9.7%

Certificate

3.3%

Associate

3.3%

Diploma

1.4%

Doctorate

0.8%

License

0.1%
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Business Analyst/Quality Analyst Videos

Business Analysis Training: Describe your project

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Real Business Analyst/Quality Analyst Salaries

Job Title Company Location Start Date Salary
Business Quality Analyst OCTO Consulting Group, Inc. McLean, VA Sep 14, 2015 $125,000
Business Analyst & Quality Assurance No Tears Learning, Inc. Cabin John, MD Dec 26, 2016 $120,000
Business Quality Analyst OCTO Consulting Group, Inc. Alexandria, VA Jul 25, 2016 $103,500
Business Analyst/Qa Analyst Montefiore Information Technology, LLC Yonkers, NY Mar 17, 2014 $103,000
Business Analyst/Qa Analyst Emerging Health Information Technology Yonkers, NY Jan 15, 2014 $103,000
Business and Quality Analyst SEI Investments Company Ancient Oaks, PA Jan 09, 2016 $102,000
Quality Business Analyst Novartis Vaccines and Diagnostics, Inc. Cambridge, MA Aug 19, 2013 $99,726
IT Business Analyst/Qa Analyst Capricorn Systems, Inc. Jacksonville, FL Feb 23, 2015 $85,000
Business Analyst/Qa The Sharps Solutions Inc. Baltimore, MD Aug 15, 2016 $85,000
Business Analyst/Qa Epals Inc. Herndon, VA Dec 19, 2012 $85,000
Business Analyst/Qa The Sharps Solutions Inc. Columbia, MD Dec 04, 2016 $85,000
Senior Business Analyst/Quality Assurance Analyst Two West, Inc. Kansas City, MO Jan 03, 2016 $85,000
Business Analyst-QA Skansoft Inc. Rochester, MI Nov 14, 2014 $84,000
Business Analyst/Qa Analyst Decipher Software Solutions Clearwater, FL Sep 20, 2016 $72,405
Business Quality Analyst Neelinfo, Inc. San Ramon, CA Nov 22, 2015 $72,000
Business Quality Analyst Neelinfo, Inc. Santa Clara, CA Sep 27, 2013 $72,000
Business Quality Analyst Neelinfo, Inc. Santa Clara, CA Mar 11, 2013 $72,000
Business Quality Analyst Neelinfo, Inc. Irvine, CA Sep 08, 2014 $72,000
Business Quality Analyst Neelinfo, Inc. Santa Clara, CA Nov 22, 2014 $72,000
Business Analyst-Quality Assurance Zodiac Solutions Malvern, PA Apr 02, 2015 $71,510
Business Quality Analyst KPK Technologies Inc. Saint Louis, MO Aug 04, 2014 $71,094
Business Quality Analyst Connexiz, Inc. Morristown, NJ Jan 10, 2015 $62,462
Business/Quality Analyst Precision Technologies Corp. Kendall Park, NJ Sep 24, 2014 $62,442
Quality/Business Analyst SCM Data, Inc. Mooresville, NC Jun 21, 2013 $62,000
Business/Quality Analyst Terminus Inc. Boca Raton, FL Nov 05, 2014 $62,000
Business Analyst/Quality Analyst Fynbosys Inc. Sacramento, CA May 20, 2015 $62,000
Business Analyst/Quality Assurance Analyst Softpoint Systems, Inc. Philadelphia, PA Mar 11, 2012 $62,000
Business and Quality Analyst Utah Transit Authority (UTA) Salt Lake City, UT Aug 22, 2016 $61,547

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Top Skills for A Business Analyst/Quality Analyst

  1. Test Plans
  2. Business Requirements
  3. SQL
You can check out examples of real life uses of top skills on resumes here:
  • Developed automated templates for System Test Plans and Test Analysis Reports which allowed for rapid development and delivery of these documents.
  • Managed, updated and controlled projects to ensure timely delivery using MS Project Documented detailed business requirements and functional requirements.
  • Designed SQL s to pull SSN s (test data) based on conditions described in Manual Test Cases.
  • Created business rules, business vision document, business glossary and implementation up to functional and technical specifications.
  • Performed QA audits of System Integration, Testing, and Quality Assurance processes and procedures complying with PMBOK and CMMI standards.

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Top 10 Best States for Business Analysts/Quality Analysts

  1. Virginia
  2. New Jersey
  3. Rhode Island
  4. District of Columbia
  5. Delaware
  6. North Carolina
  7. Minnesota
  8. Connecticut
  9. New York
  10. Colorado
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  • (113 jobs)
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  • (151 jobs)
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  • (1,652 jobs)
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