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Business analyst/quality analyst skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Van Wood Ph.D.,

Van Wood Ph.D.

Business analyst/quality analyst example skills

Below we've compiled a list of the most critical business analyst/quality analyst skills. We ranked the top skills for business analysts/quality analysts based on the percentage of resumes they appeared on. For example, 8.4% of business analyst/quality analyst resumes contained test cases as a skill. Continue reading to find out what skills a business analyst/quality analyst needs to be successful in the workplace.

15 business analyst/quality analyst skills for your resume and career

1. Test Cases

Here's how business analysts/quality analysts use test cases:

Created and executed comprehensive manual test cases that helped determine optimal functionality according to the documented requirements.
Traced test cases and functional specifications to software system requirements and Business Process Requirements using Rational Requisite-pro.

2. QA

QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.

Here's how business analysts/quality analysts use qa:

Developed and implemented automated regression test suite and quality-control methodologies to ensure compliance with QA standards, regulations and customer specifications.
Defined and carried out QA assessments required helping achieve project milestones and providing confidence that quality requirements were performed adequately.

3. SQL Server

Here's how business analysts/quality analysts use sql server:

Involved in creating SSIS packages and SSRS reports to load data to centralized SQL server database from diversified data sources.
Prepared and executed SQL Queries to retrieve and manipulate data in SQL Server tables and validate the results per test cases

4. UAT

UAT stands for user acceptance testing, and it is the last phase in the software testing process that determines whether the software is fit for the purpose it was built or not. UAT checks two main things; whether the software fulfills the business requirements and can it be used by the end-users. It is the final and most critical step in the testing stages and it determines whether the software should be introduced in the market or not.

Here's how business analysts/quality analysts use uat:

Performed and supported UAT testing for implementation and post implementation support.
Involved in User Acceptance testing (UAT), System Integration testing (SIT) and functional testing for each process.

5. Microsoft Visio

Here's how business analysts/quality analysts use microsoft visio:

Facilitated JAD/RAD Sessions; handled change management; created Use Cases & Process Flow Diagrams using Microsoft Visio.
Capture logical flow of system/business by creating use case diagrams and flow charts using Microsoft Visio.

6. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how business analysts/quality analysts use business process:

Performed business process re-engineering utilizing enterprise analysis.
Interviewed, conducted analysis and successfully documented multiple business processes of several applications so we may effectively improve efficiency and productivity.

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7. Regression

Here's how business analysts/quality analysts use regression:

Developed and executed various scripts using WinRunner for automated testing of each individual functionality & Regression Testing of the applications.
Designed regression and functional test specifications, and executed tests against strategic projects eliminating significant front-end and back-end issues.

8. User Acceptance

Here's how business analysts/quality analysts use user acceptance:

Provided technical and user acceptance testing for enhancements to a software licensing repository and a problem reporting system.
Performed User Acceptance Testing upon completion of integration testing before installation of the application on user environment.

9. Application Development

Here's how business analysts/quality analysts use application development:

Elicited business requirements for new software application development projects, portfolio conversions, and enhancements to existing applications.
Improved Collaboration between Application development and Quality Assurance testers using Visual Studio Dashboards.

10. Test Scripts

Test scripts validate the quality of the software or app being tested. An effective test script has all the steps to be taken to use a software program as well as the ending result of each step.

Here's how business analysts/quality analysts use test scripts:

Coordinated with the Quality Control/Validation department to ensure all test scripts run successfully in the validation environment.
Standardized test scripts, composed and submitted process improvement guidelines to management and mentored incoming associates.

11. Scrum

Scrum is a lean structure for communicating, designing, and promoting complex products, with a focus on programming development. It has been applied to a variety of areas, including manufacturing, testing, new technology, and marketing techniques. Scrum is a simple framework that helps people, organizations, and teams generate value by providing many solutions to complicated problems.

Here's how business analysts/quality analysts use scrum:

Participated with software developers in Scrum team meetings and documenting agile software processes.
Involved in agile development and participated in everyday scrum meetings.

12. PowerPoint

Here's how business analysts/quality analysts use powerpoint:

Prepared use case scenarios using MS Word, PowerPoint for better presentation and understanding of the application.
Prepare client presentations with PowerPoint, Project or other media.

13. User Stories

Here's how business analysts/quality analysts use user stories:

Analyzed and developed system requirements for User stories, Supplementary Specifications, UI specifications and other supporting documentation.
Collaborated with and interviewed product owners and other stakeholders to write thorough user stories and system requirements.

14. Data Analysis

Here's how business analysts/quality analysts use data analysis:

Provide data analysis support including the design, project management and documentation including final report preparation and presentation.
Performed data analysis to validate Detailed Accounting Ledger (Opera/DAL/SPEL) Key Processing Enrichment function specifications.

15. SDLC

Here's how business analysts/quality analysts use sdlc:

Planned and managed projects to implement online degree programs for educational institutions, utilizing SDLC and Agile/SCRUM methodologies.
Documented and managed all project requirements and changes to requirements throughout SDLC, followed waterfall methodology.

5 Business Analyst/Quality Analyst resume examples

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What skills help Business Analysts/Quality Analysts find jobs?

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What soft skills should all business analyst/quality analysts possess?

Van Wood Ph.D.

Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University

The most important key to success in business (global or domestic) lies in building relationships (with consumers, allies, government agents, suppliers, and others) based on trust, mutual respect, and a keen understanding of the motivations behind stakeholders' actions. What do they value, what turns on their after-burners and what cultural realities most influence stakeholders' behavior? Successful international business professionals tend to demonstrate a keen sense of curiosity, creativity, adventure, problem-solving alternatives and are driven to continuously upgrade their education and learning about our changing global business environment.

What skills stand out on business analyst/quality analyst resumes?

Van Wood Ph.D.

Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University

The skills that stand out most can be positioned under two umbrellas - 1) What I call the 30,000-foot skill, namely the ability to understand and articulate the "super-story" of our time, namely "globalization." Students that can fully tell the story of the transition from the old super story - The Cold War, East vs. West, Capitalism versus Communism, to the story involving the rise of big emerging markets, the rapid urbanization there-in, and the enormous global business opportunities arising from this. A visual understanding of globalization conveys to those who are hiring that you're a significant thinker who has both a historical and contemporary perspective that is critical for future growth and prosperity. And - 2) What I call the 30-foot skill, which involves being able to translate that knowledge of globalization into actionable insights, including - a) analysis and selection of promising international markets for any client company, b) strategic alliance formation and international marketing resource expenditure strategies, and c) knowing how to sustain long-term competitiveness and productivity in international markets.

What hard/technical skills are most important for business analyst/quality analysts?

Van Wood Ph.D.

Philip Morris Endowed Chair in International Business, Director - VCU Center for International Business Advancement (CIBA), Professor of International Marketing, Virginia Commonwealth University

The ability to measure and compare (quantitatively) those dimensions of an international business environment (i.e., market potential, political and legal considerations, infrastructure realities, economic growth, and cultural nuances) that lead to a relative ranking of promising international markets is a technical skill that is critical to global business success. This requires an intimate knowledge and ability to use world-class databases found in world-class university libraries like VCU's (e.g., data-based such as globalEDGE, Business Source Complete, EIU Country Reports, Passport GMID, BCC Research, Uniworld Online, IBISWorld, etc.). This represents the hard/technical skills needed to complement one's historical and contemporary knowledge of global business realities, in conjunction with the soft skills needed by professionals if they are to truly have a long and successful career.

What business analyst/quality analyst skills would you recommend for someone trying to advance their career?

David Preece

Academic Director, Associate Professor, Brigham Young University-Hawaii

Any time a graduate intentionally takes time off before beginning work, they should focus on activities and experiences that contribute to personal growth and professional development. This could take the form of volunteer service for a charity or community, working as an intern to gain first-hand professional experience, expand career networks, or even travel to new and different destinations that allow for learning about unique places and cultures.

What type of skills will young business analyst/quality analysts need?

Missy Gutkowski

Assistant Dean, Bucknell University

As remote and flexible work continues to penetrate industries across the country, daily office check-in conversations and hallway chatter are rare. New employees should be prepared to bring to the table analytical skills to gather, review, and synthesize information for further review, clarification, and report outs.

New employees should be prepared to communicate well and often, not only expressing expectations of what they need to complete their work but also to frequently updating supervisors and coworkers. Quickly learning the communication preferences and style of a supervisor and organization will set a new employee up for success in any industry.

Do you want to know more?

List of business analyst/quality analyst skills to add to your resume

The most important skills for a business analyst/quality analyst resume and required skills for a business analyst/quality analyst to have include:

Test Cases
QA
SQL Server
UAT
Microsoft Visio
Business Process
Regression
User Acceptance
Application Development
Test Scripts
Scrum
PowerPoint
User Stories
Data Analysis
SDLC
Data Warehouse
SharePoint

User Interface
Jira
Test Scenarios
SME
JAD
UI
Java
Test Results
Acceptance Criteria
UML
Gap Analysis
Business Rules
Test Data
Development Life
Functional Specifications
EDI
HIPAA

Traceability Matrix
End Testing
ETL
HTML
Agile Methodology
GUI
XML
Business Analysts
Test Strategy
Qa Testing
QTP
Sequence Diagrams
Project Scope
Technical Specifications
Test Execution

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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