Top Business Analyst/Quality Analyst Skills

Below we've compiled a list of the most important skills for a Business Analyst/Quality Analyst. We ranked the top skills based on the percentage of Business Analyst/Quality Analyst resumes they appeared on. For example, 18.9% of Business Analyst/Quality Analyst resumes contained Test Cases as a skill. Let's find out what skills a Business Analyst/Quality Analyst actually needs in order to be successful in the workplace.

The six most common skills found on Business Analyst/Quality Analyst resumes in 2020. Read below to see the full list.

1. Test Cases

high Demand
Here's how Test Cases is used in Business Analyst/Quality Analyst jobs:
  • Traced test cases and functional specifications to software system requirements and Business Process Requirements using Rational Requisite-pro.
  • Managed and documented test cases corresponding to business rules and other operating conditions in Mercury Test Director.
  • Created and executed comprehensive manual test cases that helped determine optimal functionality according to the documented requirements.
  • Assisted testers in developing test cases and conducting system testing utilizing Test Director and Serena Dimensions.
  • Develop comprehensive test plan and detailed test cases from requirements and other project related documentation.
  • Gathered requirements to develop test cases for testing Wells Fargo Financial application.
  • Designed and documented Test Cases according to the application requirements.
  • Developed test cases based on business and functional requirements.
  • Developed test cases after analyzing the specifications document.
  • Validate interfaces and conversions before executing test cases.
  • Documented and manually executed functional test cases.
  • Translate Functional Requirement Documents into test cases.
  • Developed and executed detailed test cases.
  • Assisted Lead QA in preparing a detailed test plan as well as Test scenarios and Test Cases, test execution plan.
  • Analyzed system specifications, design, development and execution of Test Plans and Test Cases for manual testing and Automated testing.
  • Navigated Maximum Processing rating system to execute test cases to validate functionality of requirements are met per the client's request.
  • Learned the Business Logic, User Requirements and Test objectives to develop Test plans, Test cases, Use Case Scenarios.
  • Identified and defined Test Scenarios, Test Cases, and detailed Test Scripts in Quality Center for all phases of testing.
  • Involved in preparing Test Plans based on User Requirements Document (URD/ BRD) and prepared the Test Cases and Procedures.
  • Drafted test plans and test cases and performed quality assurance testing of intranet and Internet custom and 3rd party software packages.

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2. Business Requirements

high Demand
Here's how Business Requirements is used in Business Analyst/Quality Analyst jobs:
  • Facilitated discussions involving BA, operations, business unit, and risk management resources for building consensus and documented business requirements.
  • Researched, designed, managed and implemented business requirements into technical functional specifications to convert business ideas into software applications.
  • Captured and communicated business requirements by arranging regular meetings with the user/client/stakeholders and development team using web conferencing and teleconferencing.
  • Performed as a liaison between stakeholders and development teams, translating business requirements into clear and concise specifications for developers.
  • Managed, updated and controlled projects to ensure timely delivery using MS Project Documented detailed business requirements and functional requirements.
  • Work with other Business System Analysts and program managers in order to translate business requirements into functional and technical requirements.
  • Interact with business users and provide Business Requirements, including identification of opportunities for Improvement and Optimization of Business Processes.
  • Elicited business requirements by conducting workshops and interviews with stakeholders, and translated them into meaningful functional and technical specifications.
  • Facilitated model for managing IT business requirements from inception to delivery, resulting in higher quality baseline software deliveries.
  • Prepared business requirements documents, defining project plans, writing systems requirements' specifications and delivering project status reports.
  • Documented and updated business requirements to customize new benefits administration system, specializing in Medicare and health insurance requirements.
  • Elicited business requirements for new software application development projects, portfolio conversions, and enhancements to existing applications.
  • Developed business requirements documents, detailing use cases, high level architecture/concept diagrams and data flow diagrams.
  • Reviewed business requirements and developed detailed test case to ensure testing of the entire application/system testing.
  • Analyzed business requirements and functional specifications to create Business Requirement documents for customer-specified applications or requirements.
  • Documented Business Requirements & translated into design specifications for client approval to start coding for solutions.
  • Conducted interviews and user meetings with key users to collect Business Requirements and business process information.
  • Participate in the development and documentation of business process changes required to support the business requirements.
  • Make recommendations for improvement and ensure integration into system meets business requirements and technical specifications.
  • Assessed the business requirements and expectations, and structured the requirements into Business Requirements Documents.

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3. User Acceptance

high Demand
Here's how User Acceptance is used in Business Analyst/Quality Analyst jobs:
  • Provided technical and user acceptance testing for enhancements to a software licensing repository and a problem reporting system.
  • Facilitated user acceptance with stakeholders by identifying issues that prevented deployments or attained approval to be deployed.
  • Performed User Acceptance Testing upon completion of integration testing before installation of the application on user environment.
  • Verified software requirements and modifications are complete and accurate for regression validation/smoke and UAT/User Acceptance testing.
  • Perform User Acceptance Testing for validation and verification of the business and technical requirements.
  • Managed system integration, regression, and user acceptance test execution of application.
  • Investigated and resolved quality assurance defects along with user acceptance test issues.
  • Participated in User Acceptance Test and User Certification Test during system implementations.
  • Participated in user acceptance testing to clarify if requirements are met.
  • Conducted end-to-end testing and user acceptance testing prior to implementation.
  • Performed functional, regression and user acceptance verification and validation.
  • Administered user acceptance test and implemented the application successfully.
  • Perform application and user acceptance testing and analyze defects.
  • Scheduled and monitored user acceptance testing.
  • Project involved Business and requirements analysis, modeling, design, System Functional, performance as well as user acceptance testing.
  • Conducted user acceptance demo for business stakeholders at the end of each sprint for a B2B Mobile ordering and billing project.
  • Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirement.
  • Performed user acceptance testing, client acceptance testing, interface testing, integration testing, regression testing and performance testing.
  • Performed Functional, Negative, Positive, Integration, Functional, Regression, End to End and User Acceptance Testing.
  • Performed functional, regression, smoke testing, End-to-End testing and User Acceptance testing across different platforms and devices.

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4. SQL

high Demand
Here's how SQL is used in Business Analyst/Quality Analyst jobs:
  • Generated business reports in database using SQL to validate data integrity.
  • Prepared and executed SQL Queries to retrieve and manipulate data in SQL Server tables and validate the results per test cases
  • Developed 50+ SQL scripts for filter of input test data by classification / relationship, as well as validation scripts.
  • Designed and developed PL/SQL, SQL Queries to validate the roles and responsibilities of bulk users in the Oracle Apps.
  • Performed the Back-End testing by executing SQL queries on the Oracle database to track the progress of existing conversion data.
  • Executed SQL queries in MS-SQL Server for back-end verification, retrieval of test data for UI verification and Reports.
  • Developed & executed several Optimized queries in SQL on this data and created report template using SSRS reporting tool.
  • Run SQL queries against SLX database using SQL Navigator for data retrieval, data validation and data quality testing.
  • Analyze data in Oracle by using SQL and data in flat files and in other formats for integration purposes.
  • Used SQL and Access to data-mine information increasing the software asset management catalog and to analyze and reconcile discrepancies.
  • Gathered requirements and provided SQL for the Call Tracking, Call Volume and Call Duration reports for COGNOS.
  • Write and Execute SQL Queries to perform data related tests, using Oracle and SQL Server Management Studio.
  • Analyzed SQL statements and modified code for existing MS Access database which performed project's financial processing.
  • Participated in weekly review meetings to report the documentation* Reverse engineered codes COBOL codes and PLSQL Codes.
  • Obtained data from the database to ensure the record was created and updated as expected utilizing SQL.
  • Performed the Back-end Integration Testing to ensure data consistency on front-end by writing and executing SQL Statements.
  • Executed SQL queries to determine the various data points required based on inputs from user and stakeholders.
  • Mentor less experienced Business Analysts to write system requirements, design SQL and compose test scripts.
  • Designed, developed, and maintained various Business unit reports by using SQL and MS Excel.
  • Be the functional report writer and design statistical data reports and provide or modify SQL queries.

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5. Visio

high Demand
Here's how Visio is used in Business Analyst/Quality Analyst jobs:
  • Documented revisions for a pharmaceutical research firm to meet FDA validation regulations and align with the organization's standard operating procedures.
  • Managed/designed/developed a methodologies document for development flow processes and procedures to be used across the Field Solutions Division internationally.
  • Planed, organized, coordinated and administered U.S. GAAP provision for U.S. subsidiary shareholders of controlled foreign corporations.
  • Managed the preparation of budgets for assigned areas and ensured budgets integrated with organizational and division goals.
  • Created business vision and scope definition and business requirement presentations using Microsoft Power Point.
  • Completed Peer reviews for Vision, Supplementary specifications with Business Lead.
  • Led cross-functional quality teams to improve division efficiency and customer service.
  • Maintain confidential records and enforce regulations within the procurement division.
  • Gather and document functional requirements for system enhancements and revisions.
  • Monitored increasing customer awareness and improvement in customer service division.
  • Communicated with offshore resources and made decisions with minimal supervision.
  • Recommend system upgrades/revisions as necessary to meet customer requirements.
  • Perform business process modeling using Pro-Vision Tool.
  • Coordinated and participated in review, revisions, changes, enhancements, testing documentation, and member notification of product enhancements.
  • Developed Use Cases using Rational Rose, Project Schedule using MS Project, and developed VISIO diagrams and Power point presentations.
  • Created Vision Document, System Mapping, Detailed Requirements, Process Flows, Use Case Specifications, and Business Realizations.
  • Led sessions to discover and articulate clear organizational and project visions, cases for action, metrics, and resources.
  • Worked closely with the Business Architects to create future state architecture and ensure the vision is achieved within execution efforts.
  • Use case modeling of the project requirements into a coherent business vision document and product plan for management approval.
  • Prepared problem statements, vision documents, Supplementary specifications, Use Case models, UI specifications for various projects.

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6. QA

high Demand
Here's how QA is used in Business Analyst/Quality Analyst jobs:
  • Facilitated conversations between software developers for different applications and QA testers to address all issues and open items.
  • Provided clear and concise communications to other business analysts and developers ensuring that QA testing objectives were achieved.
  • Managed QA team for implementation of new automated prior authorization system.
  • Reviewed and analyzed technical documentation that impacts QA activities and requirements.
  • Created tickets as needed and forwarded to QA/Development/Data Management teams.
  • Facilitated testing efforts in Test/QA/PROD Environments.
  • Performed QA audits of System Integration, Testing, and Quality Assurance processes and procedures complying with PMBOK and CMMI standards.
  • Participated in QA and development meetings, requirements gathering, reviews and client working sessions to understand requirements and system design.
  • Introduced three environments (QA, SANDBOX and TRAINING) for configuration and to conduct pilot test activities prior to go-live.
  • Participated with the QA team in maintaining a hierarchy of requirements, Test Cases, and defects using Quick Test Professional.
  • Coordinated & conducted meetings closely with Business Analysts, product managers, Development team & QA members for better business outcomes.
  • Prepared status summary reports with details of executed, passed and failed test cases and communicated status to QA lead.
  • Attended QA Walk through meetings with Team Member this includes tech specs review, functional specs review and defects tracking.
  • Assist the QA Manager in managing the defect tracking process, retesting where required, and document results for certification.
  • Involved in daily meetings with Team members and brought issues to the QA Test lead and the project Manager.
  • Formulated functional testing strategy and developed test plans and cases to assist in the QA of the new system.
  • Facilitated sessions between technical and QA teams for meeting requirements as well as solving problems on a daily basis.
  • Created test plan document for Quality Assurance (QA), developed tests scripts and test cases for UAT.
  • Helped determine if new requirements from QA should be in-scope, remain out-of-scope or were true defects to resolve.
  • Analyzed the requirements and created Test Strategies and Test plans to provide a head start to the QA team.

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7. UAT

high Demand
Here's how UAT is used in Business Analyst/Quality Analyst jobs:
  • Reviewed, analyze, and evaluate business systems and user needs to determine problem/opportunity/solution and clearly translate them into requirements.
  • Evaluate and make recommendations from a business perspective, the feasibility of designing/revising new or existing computer systems.
  • Reviewed, analyzed and evaluated documentation such as Functional Specification, Business Requirements and Project Definition documents.
  • Evaluated results using statistical modeling and provided recommendations to appropriate senior claims management.
  • Interacted directly with stakeholders to identify and evaluate improvement opportunities and explained issues.
  • Reviewed and evaluated functional processes to identify deficiencies, inefficiencies, and weaknesses.
  • Supported vendor evaluation efforts related to selection of customer self-service billing software.
  • Performed SWOT analysis to evaluate internal and external environment of the company.
  • Performed and supported UAT testing for implementation and post implementation support.
  • Evaluated the site-level documentation-control system and change process for audit compliance.
  • Evaluated organizational policies, procedures, and functional requirements.
  • Developed process flows and evaluated competing products.
  • Created test plans, test cases, tracked defects, conducted training session for UAT and performed production verification for release.
  • Involved in User Acceptance testing (UAT), System Integration testing (SIT) and functional testing for each process.
  • Worked on the development and changes to the look and feel of the product and Lead UAT phase of the project.
  • Present and discuss the test results with the Business Users in order to obtain the UAT approvals and QA Sign off.
  • Contributed in implementation of a solution which adequately met the expectations of the stakeholders in accordance with Affordable Care Act regulations.
  • Gained experience in BI testing where I executed my tests from unit testing all the way to UAT step by step.
  • Performed functional, regression and performance testing in user acceptance test (UAT) environment and approval of the application.
  • Developed Project Status metrics for weekly evaluation of Project Status and impact of the Change Request on the time line.

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8. Sequence Diagrams

high Demand
Here's how Sequence Diagrams is used in Business Analyst/Quality Analyst jobs:
  • Created Use Case Diagrams, Class Diagrams, and Sequence Diagrams for the various modules in claims system using Rational Rose.
  • Created Analysis Model and Data Model and used these artifacts to develop the Design Model: Collaboration, and Sequence Diagrams.
  • Developed Process flow diagrams and Sequence diagrams to enable developers and other stake holders understand the business process better.
  • Experience in process modeling using Use Cases, Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams.
  • Authored Data Flow diagrams/Work flows, Sequence diagrams and Business Process models with special detail to Sub-Processes.
  • Reviewed Use case diagrams, Activity diagram, Class diagrams, Sequence diagrams for functional requirements.
  • Designed and developed Use Cases, Activity diagrams, Sequence Diagrams, OOD using XML.
  • Created Process Work flows, Activity diagrams, and Sequence diagrams.
  • Designed Sequence diagrams for all the identified use cases.
  • Used case diagrams, flow diagrams, business flow diagrams, activity diagrams and sequence diagrams throughout the sprint.

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9. Web Application

high Demand
Here's how Web Application is used in Business Analyst/Quality Analyst jobs:
  • Developed strategies for requirements verification that included the creation and execution of manual testing on various web application and smart devices.
  • Performed Business and Technical requirements gathering for web application developed using Agile software development methodology.
  • Web application testing by performing functional testing, regression testing, exploratory testing.
  • Performed requirement gathering for a web application to automate purchasing online.
  • Analyze current web applications and understand functionality and relationships among applications.
  • Recommended Selenium for web application testing as a direction of automation.
  • Worked alongside stakeholders, Product Managers, Lead Business Analysts and Project Managers to develop mobile and web applications.
  • Processed SQL queries to validate quote/policy transaction data exchange through ACE Solutions web applications and downstream system data feeds.
  • Perform front-end system, functional and regression testing via a web application in support of internal / external customers.
  • Experience in web service testing via web service studio and soap UI and manual testing of web applications.
  • Prepare documentation of GEM and Monitor (web application to prepare reports with database information).
  • Involved in upgrading its existing web application and online services for the existing primary banking vendor.
  • Developed RIA modules along with Java for Account Reporting (AR) and Billing web applications.
  • Experience in designing, running, maintaining and analyzing automated tests for the web applications.
  • Investigated, tested and implemented several web applications for the Credit Card department users.
  • Approve and sign off system and regression testing of web applications and RCP apps.
  • Create and modify Test Case Scripts and execute them against web applications.
  • Created Test Plan and designed Test strategy for testing and web application.
  • Work with customers to install and configure web applications in production environment.
  • Perform manual, automated testing for several Motorola's web applications.

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10. Data Warehouse

high Demand
Here's how Data Warehouse is used in Business Analyst/Quality Analyst jobs:
  • Analyzed and developed data quality on data warehouse.
  • Created data quality engine to let accurate and correct data into PIMS data warehouse through ETL process and inaccurate data.
  • Facilitate data requirements sessions between data warehouse and business user teams as well as coordinate data migration tasks as needed.
  • Elicited requirements by observing the decision makers to understand the business requirements for risk data mart and Data warehouse.
  • Organized initial investigation and development of a new Data Warehouse system for client's reporting needs.
  • Worked with application developers, business partners, management, and Data Warehouse team.
  • Used BI tool in order to gather requirement from Data Warehouse.
  • Experience testing in 3NF data warehouse.
  • Assist Data Analysts with adhoc requests, clarifications regarding the Data Warehouse environment and reports generation.
  • Designed new augmented data warehouse utilizing the Informatica suite and Oracle database software.
  • Performed analysis on Data warehouse, and Meta data for FROI/SROI to identify errors in transactions to state jurisdictions.
  • Key Responsibilities: Lead systems analyst for Anti Money Laundering and related Data Warehouse project.
  • Extract data from the data warehouse, and Minning Cache table.

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11. JAD

high Demand
Here's how JAD is used in Business Analyst/Quality Analyst jobs:
  • Facilitated daily JAD sessions with off-shore third party development vendors and QA resources to gather additional requirements or enhancements.
  • Facilitated and participated in JAD Sessions to define Business Requirements, Statement of Work and System Requirements.
  • Created Requirement Specification Documents after conducting interviews with End-Users, JAD Sessions and analyzed their current systems.
  • Gathered requirements from using tools namely interviews and JAD sessions and translated them into functional requirements.
  • Organized/moderated project meetings/JAD sessions, documented and published agendas/minutes; delineated & tracked action items.
  • Facilitated JAD sessions regarding the development of requirements for this initiative.
  • Gathered and analyzed business requirements by facilitating JAR/JAD Sessions.
  • Conducted requirements gathering using JAD and interview sessions.
  • Conducted JAD and facilitated brainstorming sessions with a diverse global group of SAP Users and Consultants to understand users' requirements.
  • Participated in the JAD sessions to gather, analyze and document requirements for the mobile application for the Safety Measurement system.
  • Initiated getting all stakeholders together for weekly and monthly meetings to gather requirements and business specifications (JAD sessions).
  • Coordinated and conducted JAD sessions with the technical development staff to scope the project and identify all affected system functionality.
  • Worked with Medical Coder to resolve coding related discrepancy and facilitated JAD sessions with project team to resolve such discrepancies.
  • Analyzed and synthesized results from Joint Application Development (JAD), and transformed that data into effective business solutions.
  • Conducted JAD Sessions to resolve open issues, change requests so that the application meets the business requirements and deadlines.
  • Facilitated JAD sessions with team leads and development team to determine high level functionality and to determine system level requirements.
  • Involved in conducting JAD sessions with the entire team to come up with the possible solutions for the business problems.
  • Conducted walk in interviews and Joint Application Development (JAD) sessions with the business users for requirement clarification.
  • Coordinated the project team for JAD and BRD Sessions, and documentation for different projects including SOA model projects.
  • Conducted JAD sessions with stakeholders to obtain their perspectives, resolve any issues and come to an agreement quickly.

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12. Windows XP

high Demand
Here's how Windows XP is used in Business Analyst/Quality Analyst jobs:
  • Collaborated with department management and IS support to resolve issues arising from desktop conversion to Windows XP.
  • Addressed compatibility issues with legacy Windows XP software and researched possible replacements for the Windows 7 OS
  • Participate with other team members in supporting the migration of approximately 1600 software applications from Windows XP to Windows 7.
  • Supported database applications for corporate users post conversion to Windows XP.
  • Assisted in migration from Windows 2000 to Windows XP.
  • Used windows XP 32 bit installing for the various point of sale machines for the software to run.

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13. UML

high Demand
Here's how UML is used in Business Analyst/Quality Analyst jobs:
  • Followed UML processes and standard operating procedures in developing Use Cases diagrams and other supporting documentation.
  • Created UML-based use case models and activity diagrams, and usability analysis/user interface.
  • Model the detailed design of the system using UML diagrams including Use Case diagrams, Sequence diagrams and Data Flow diagrams.
  • Involved in Requirement analysis along with the creation of Use Case Scenarios and modeling of the business and application using UML.
  • Plan and define system requirements for Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies.
  • Developed use cases from requirements and created UML Diagrams such as use case diagrams, activity diagrams and sequence diagrams.
  • Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams for the EmployerLink module of the portal.
  • Developed the requirements further in the form of use case diagrams, activity diagrams and sequence diagrams using UML.
  • Defined Activity flow diagrams in conjunction with UML diagrammatic representation to define various levels of data and control flow.
  • Performed UML modeling and created UML specifications such as Use Cases, Activity Diagrams, and Sequence Diagrams.
  • Translated requirements document into functional specifications and object models for the development group using UML & RUP.
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using UML and Rational Rose.
  • Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using UML Methodology.
  • Transitioned the plans and UML artifacts to the appropriate organizations involved in the project.
  • Created Functional Model for the business requirement which captured Use cases and UML diagrams.
  • Performed Use-Case analysis using UML to capture the dynamic aspects of the application.
  • Created various Use Case diagrams, and Activity diagrams using UML notations.
  • Created use-case models, business process flows and activity diagrams using UML.
  • Used UML to make an Object Oriented Design model for the application.
  • Created Use case diagrams using Rational Rose according to UML methodology.

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14. User Interface

high Demand
Here's how User Interface is used in Business Analyst/Quality Analyst jobs:
  • Analyzed and wrote user interface rules and system configuration requirements to be implemented by software engineers.
  • Documented the user interface design functional and non-functional requirements using visuals i.e.
  • Collaborated with User Experience team to design user interface specifications.
  • Designed and analyzed user interface for various applications.
  • Developed Use cases, Requirement Specifications (SRS), User Interface Design, designing of Application Architecture & Database Modeling.
  • Provided input into user interface layouts and created screen mock-ups and user interface prototypes were created with SnagIt and MS Word.
  • Experience in designing prototype for different in-house built modules of applications from scratch for User Interface Framework.
  • Interacted with Interface Design Specialist to get the suggestion/approval for the user interface developed in the application.
  • Participated with leads to develop the prototypes and improvise the user interface with the system.
  • Created and Execute SQL queries to fetch data from database to validate the user interface.
  • Developed and customized User interface using Visual force Pages, APEX controllers.
  • Created Business Requirement Specifications by developing user stories and user interface wireframes.
  • Created design mock-ups of online features, email templates, and mobile applications improving user interface resulting in increased conversion rates.
  • Prepared User Interface document (UID), Wireframes, and Prototypes to help design user interfaces.
  • Created Wireframes and User Interfaces for the Project.

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15. Sdlc

average Demand
Here's how Sdlc is used in Business Analyst/Quality Analyst jobs:
  • Performed Requirement gathering and documentation of business processes use cases, functional specifications and business rules in Agile SDLC methodology.
  • Planned and managed projects to implement online degree programs for educational institutions, utilizing SDLC and Agile/SCRUM methodologies.
  • Documented and managed all project requirements and changes to requirements throughout SDLC, followed waterfall methodology.
  • Implemented SDLC which included requirements, specifications, design, analysis and testing utilizing Agile methodology.
  • Performed ongoing development assessments for evaluations of the SDLC Development Standards and other related documents.
  • Experience with SDLC process utilizing Waterfall and Agile to ensure simultaneous releases were implemented accurately.
  • Worked with SDLC team to identify technical specifications through user interviews and iteration process.
  • Worked with Users to obtain Final sign-off on the Business Requirement Document (BRD), FSD's and SDLC approvals.
  • Participated in all the phases of SDLC, starting from requirements gathering, design, development, testing and implementation phase.
  • Acted as a liaison between the business and technology teams in planning phase of Software Development Life Cycle (SDLC).
  • Work closely with project management and development departments during entire SDLC to ensure quality products are sent to internal customers.
  • Participated and facilitated in the sprint sessions to add/modify/change any requirements based on the customer request as per SDLC process.
  • Facilitate the daily operations as they relate to SDLC processes and documentation of multiple large in house developed applications.
  • Worked on all phases of SDLC (Software Development Life Cycle) and Quality Assurance Methodologies of Agile.
  • Worked throughout SDLC, including requirements, specifications, design, analysis, testing using RUP methodology.
  • Adhere to the Software Development Life Cycle (SDLC) in all aspects of preparation and testing.
  • Participate in all phases of the Systems Development Life Cycle (SDLC) and change control processes.
  • Acted as a primary contact in all the phases of Software Development Life Cycle (SDLC).
  • Participated in the successful implementation of complex and sophisticated client's system according to SDLC standards.
  • Used hybrid of RUP, Waterfall and Agile methodology to document and manage the SDLC.

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16. Rational Requisite Pro

average Demand
Here's how Rational Requisite Pro is used in Business Analyst/Quality Analyst jobs:
  • Used Rational Requisite Pro and Clear Quest to trace Functional, Business and Data Requirements.
  • Led the requirements gathering phase for the project and created Business Requirements and Functional Design Specification documents using Rational Requisite Pro.
  • Conducted JAD (Joint Application Development) sessions, gathered business requirements, analyzed and prioritized requirements using Rational Requisite Pro.
  • Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro.
  • Employed Rational Requisite Pro to manage all the high level requirements and translate business requirements into functional requirements.
  • Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.

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17. SME

average Demand
Here's how SME is used in Business Analyst/Quality Analyst jobs:
  • Defined and carried out QA assessments required helping achieve project milestones and providing confidence that quality requirements were performed adequately.
  • Conducted organization change readiness assessment to provide change management considerations for transition to future state architecture and supporting roles.
  • Performed detailed business process assessment of the affected business areas.
  • Involved in scope assessment and functional area prioritization meetings.
  • Participated in vendor selection and vendor assessment process.
  • Worked with the stakeholders, SME's, system architects and managers to define business requirements and develop business requirements document.
  • Worked closely with few SME's across the firm to identify and analyze AML trends and develop risk remediation/ mitigation plans.
  • Provided QA Management briefings with senior management, along with weekly, monthly, and quarterly status reporting and assessments.
  • Co-coordinated the UAT with the SME s to make sure that all the Business Requirements are addressed in the application.
  • Involved in conducting JAD sessions to gather requirements from key stakeholders including Business SME, QA analysts and developer.
  • Tested Risk requirements through Test director and evaluated results by interviewing users and Subject Matter Experts (SME).
  • Involved in the discussions with Business users /Project SME's for complete end-to-end migration of TRAID to ODM.
  • Facilitated and managed meeting sessions with committee of SME's from various areas pertaining to the project.
  • Completed assessments using the WAVE tool to validate it meets the 508 compliance and WCAG 2 requirements.
  • Conducted interviews, surveys and brainstorming sessions with SME's to collect requirements on business process information.
  • Participated in test strategy and test-results review sessions to solve open software defects & perform risk assessment.
  • Used scripting, training materials and Subject Matter Expertise (SME) support to validate recommendations.
  • Interviewed Subject Matter Expert's (SME's) to understand the system and gather requirements.
  • Conducted group JAD sessions and individual one to one session with business stakeholders, SME/BU's.
  • Engaged with IT and Business Systems Design departments for assessment of phone systems and technologies.

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18. Traceability Matrix

average Demand
Here's how Traceability Matrix is used in Business Analyst/Quality Analyst jobs:
  • Developed Requirement Traceability Matrix mapping the requirements with test cases for ensuring the complete coverage of the Requirements.
  • Convert High Level Business Needs to Requirements by using Requirements Traceability Matrix and prepare use case specifications.
  • Foster Agile principles, Gathered requirements & prepared business requirement documents BRD and maintained Requirement traceability matrix.
  • Authored and maintained Business Requirement Documents and Requirements traceability matrix throughout the length of the project.
  • Created Traceability Matrix to document test scenarios to ensure full coverage of requirements during testing.
  • Developed the Requirements Traceability Matrix, prioritized, and determined Impact of all applications.
  • Created Requirement Traceability Matrix to ensure the current project requirements meets the specifications.
  • Created Requirements Traceability Matrix that documented and ensured complete test coverage of requirements.
  • Created traceability Matrix between requirements and Test Cases in Quality Center.
  • Created business requirement and specification documents while maintaining requirement traceability matrix.
  • Created Traceability Matrix between user requirements and test scenarios.
  • Created requirement traceability matrix to ensure completed test coverage.
  • Manage change requirements and create Requirement Traceability matrix.
  • Created requirement traceability matrix on weekly basic.
  • Created and maintained Requirement Traceability matrix.
  • Create the Requirements Traceability Matrix.
  • Created requirement traceability matrix to make sure that we have covered all the major requirements and implemented as expected by business.
  • Captured test requirements and mapped them with test scripts in Requirement Traceability Matrix (RTM) using vertical and horizontal approach.
  • Created traceability matrix to be able to trace requirements that belong to the same application but are implemented during separate releases.
  • Prepare test plan strategy, test cases, project plan, requirements traceability matrix, and impact analysis for testing.

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19. Sharepoint

average Demand
Here's how Sharepoint is used in Business Analyst/Quality Analyst jobs:
  • Performed data mapping and distributed project management documents to Stakeholders using MS SharePoint.
  • Developed and maintained a MS SharePoint site for project management documentation.
  • Developed, tested and implemented internal intranet SharePoint site.
  • Compiled the daily field reports from various inspection engineers, reviewed them and uploaded them on SharePoint on daily basis.
  • Document the system use cases, budget planning documents, project schedule documents and maintain all these documents in SharePoint.
  • Maintain form specification documentation in SharePoint to align with changes to the software and/or processes.
  • Analyzed file shares for migration to SharePoint and edited and customized pages using SharePoint Designer.
  • Proposed and executed the development and launch of the company's SharePoint Recruiting Database.
  • Have created multiple SharePoint sites for the organization with both simple and complex strategies.
  • Maintained the protocols of SharePoint architecture, permissions and hierarchies for each contributor.
  • Provide additional hands-on training in technologies like JIRA, Confluence, and SharePoint.
  • Used MS SharePoint Services as a project document repository and document management tool.
  • Assisted in managing project schedules, documentation and test plans using SharePoint.
  • Customized all applications depending on the needs of the branch in SharePoint.
  • Managed documents and project plans on Microsoft SharePoint and Microsoft Project.
  • Used SharePoint to store, tack and manager electronic documents.
  • Experience with managing and designing documents in SharePoint site.
  • Updated the latest version of the document to SharePoint.
  • Document SharePoint policies, procedures and governance policies.
  • Documented and maintained the project files in SharePoint.

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20. Suite

average Demand
Here's how Suite is used in Business Analyst/Quality Analyst jobs:
  • Created an accuracy test matrix that provides a visual and mathematical representation of an entire test suite which included 258,440 queries.
  • Maintain requirement specifications, test plans, test executions and test results within the Test Management suite.
  • Assisted QA team to perform integration testing for each release using the developed test suite.
  • Prepared and executed suites for performance, workload and stress testing over web applications.
  • Run regression and smoke test suites on a new version of the application.
  • Worked on LISA Reports configuring Staging Doc, Test Suite.
  • Verify test results and track software defects using Net Suite.
  • Executed the automated test suites on daily basis.
  • Prepared Automated Regression Test suite using QTP Write comprehensive test plans based on business requirements and technical specifications.
  • Identify and Automated Regression Test suite using QTP 8.2* Expertise in Running test cases and test suites using QTP and ITKO-LISA.
  • Developed, wrote, and implemented test scripts using Compuware Quality Assurance Test Suite (QA Center).
  • Created Test Scripts/Test Suites, Run/Execute the Regression Test Scripts/Test Suits locally and on servers using iTKO LISA.
  • Performed data validation as per the Business requirements Environment: Oracle E-Business-Suite R12.1.3.
  • Experience with Curam Suite with emphasis in Medicaid and Social Services eligibility.
  • Coded and helped to deploy automated regression test suites using Mercury Winrunner.
  • Increased use of reports to answer questions related to everyday Supply Chain operations while utilizing the BEx suite.

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21. Scrum

average Demand
Here's how Scrum is used in Business Analyst/Quality Analyst jobs:
  • Interacted with developers and performed feasibility analysis of the system and used SCRUM methodology for software development.
  • Interpret business requirements and acceptance criteria for team members within an Agile development process practicing daily Scrums.
  • Led business process analysis to create system testing requirements using Scrum AGILE methodology.
  • Participated with software developers in Scrum team meetings and documenting agile software processes.
  • Involved in agile development and participated in everyday scrum meetings.
  • Experienced product manager within Agile/SCRUM enterprise-scale software development environments.
  • Followed Scrum Methodology for appropriate planning and development process.
  • Tested new application utilizing Agile Scrum methodology.
  • Worked closely with scrum teams to improve scaled agile processes and focus on delivering sprint story points and meeting sprint goals.
  • Implemented and followed Agile Scrum DevOps methodology within the cross functional team of business-specific IT specialists, QA and development engineers.
  • Facilitated the daily scrum and was responsible for removing any obstacles that are brought up by the team during meetings.
  • Assisted Scrum Master to facilitate scrum meetings such as Sprint Planning meeting, Daily Scrum meeting and Sprint Review meeting.
  • Coordinated monthly production testing releases and defects by being a product owner on a scrum (agile methodology).
  • Participated in key agile ceremonies, worked on a scrum team delivering working software in a two week sprint.
  • Participated in Waterfall to Agile transition projects including Scrum meetings, RUP development, pair programming and Interactions development.
  • Attended Daily Stand Up meeting for the project and worked with Scrum Board for updates/issues related to project.
  • Facilitated and time-boxed the Backlog Refinement Meeting with the Product Owner (PO) and Scrum Development Team.
  • Tracked progress of change, project, and release tasks, and provided QA updates during scrum meetings.
  • Attended daily meetings (SCRUM) and at every SPRINT, there has been a test deliverable.
  • Participate in Design slams, Sprint planning meeting & Sprint retrospective, Scrum Poker and AAR meetings.

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22. Subject Matter

average Demand
Here's how Subject Matter is used in Business Analyst/Quality Analyst jobs:
  • Facilitated and coordinated business unit subject matter expert meetings in order to validate the business and functional requirements.
  • Worked with Subject Matter Expert from different functional areas to define requirements specification.
  • Coordinate with senior business analyst and Subject matter experts for appropriate product delivery.
  • Facilitated requirements gathering and analysis in collaboration with the CBI subject matter experts.
  • Elicit and document requirements and specifications from functional users and subject matter experts.
  • Elicited requirements by interviewing subject matter experts.
  • Partnered with Technology and Operations subject matter experts to develop an approach for Resolving/cleaning the data, and execute the cleanup.
  • Communicated with management, end-users, and subject matter experts throughout the prototyping and development phases of the project.
  • Facilitated group sessions with Subject Matter Expert's in understanding the requirements pertaining to Billing Origination to Billing Processing.
  • Served as the NICE Subject Matter Expert when it was rolled out to Senior Executives and other management.
  • Escalated compliance issues that require a subject matter expert or up-line management to provide a timely resolution.
  • Interacted with business stakeholders and subject matter experts to recognize their needs and problems.
  • Conducted regular meetings with Subject Matter Experts to understand the application flow from 2007.
  • Provided demonstrations and subject matter expert to senior leadership, merchants and customers.
  • Acted as subject matter expert for website Mutual Fund Trading and OMS functionality.
  • Acted as a liaison between business subject matter experts and IT solution team.
  • Worked with the Subject Matter Experts to understand the existing process.
  • Subject matter expert in multiple states and Federal tax and legality.
  • Served as subject matter expert for the Product Build department.
  • Serve as a subject matter expert within assigned area.

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23. EDI

average Demand
Here's how EDI is used in Business Analyst/Quality Analyst jobs:
  • Executed strategic initiatives and programs to enhance existing and Medicare claims processing functions in support of corporate initiatives and requirements.
  • Documented and edited user documentation for system functionality for all desktop and mobile clients.
  • Assessed new electronic medical record management system and performed GAP analysis.
  • Created and edited files for existing and newly developed applications.
  • Validated EDI Transaction of Subscriber Eligibility and Claims Inquiry.
  • Investigated solutions for prompt remediation of data quality issues.
  • Verified Credit Card Transaction Processing.
  • Negotiated and managed vendor contracts exceeding $4MM annually for services including consulting, software, offshore contractors, and training.
  • Assisted with refund checks, voids, credit/debit balance transactions, premium deposit fund set up, and agent commission adjustments.
  • Train end users, assist with development of desk procedures, and assist in trouble-shooting issues for web-based medical management software.
  • Created Defect Reporting using SRTS (Service request tracking system), highlighted and prioritized defects that require the immediate attention.
  • Worked on several functional areas of MMIS claim processing unit and EDI for transfer of data between organizations by electronic means.
  • Engaged the assistance of remote printers and production team to expedite recurring changes to claim forms, maximizing capture of revenue.
  • Engaged in preparing the flow chart of the design and documented user requirements with MS Word as the editing tool.
  • Conduct user acceptance testing with clients to ensure that implemented code meets their requirements as well as their immediate needs.
  • Performed manual testing of credit risk application using credit rating in evaluating the credit risk of a prospective borrower.
  • Risk Adjusted Pricing RAP project aims to offer LowHIGH APR to the customers depending on customer credit history.
  • Integrated various systems with HEDIS and create design for HEDIS and other systems to pull data in HEDIS.
  • Documented User Requirements with MS Word as the editing tool and Rational Rose to develop the Use Cases.
  • Monitor the production environment and proactively prioritize, communicate, and resolve any EDI process or system issues.

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24. XML

average Demand
Here's how XML is used in Business Analyst/Quality Analyst jobs:
  • Provided Usability Design, Usability Testing, Regression Testing and Maintenance for all developed forms and XML changes for Database.
  • Worked on developing XML components in WSDL to transfer data between two interfaces using document object model and SOAP.
  • Worked on a project using the SOA architecture for making XML calls to TSYS for payment file processing.
  • Involved with the technical team in understanding the XML file format required for billing process.
  • Used UNIX Commands to perform the Verification of XML data on UNIX Servers.
  • Review XML Scripts and created-browser based regression automation test scripts using WebDriver tool.
  • Used XML Marker to create templates to extract and populate various databases.
  • Developed Test Cases for Web Services / SOA / XML applications.
  • Work with developers regarding Java coding and XML.
  • Reviewed XML output for accuracy and completeness.
  • Created XML files for three major work streams.
  • Designed XML middleware messages using ACORD standards.
  • Design and Documentation of REST APIs for IRA Accounts (RMD Services) which supports both XML and JSON.
  • Checked the logs and validated SOAP/XML request/response data Was involved in requesting the test data required for testing purpose.

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25. HP Quality

average Demand
Here's how HP Quality is used in Business Analyst/Quality Analyst jobs:
  • Managed defects and submitted tickets to development team using HP Quality Center defect management tool during development and system testing phases.
  • Automated more than 200 Use cases using Quick Test Pro integrated with Application Life Cycle management and HP Quality center.
  • Performed manual testing by creating test documents, test cases, Bugs/Defect tracking, defect management using HP Quality Center.
  • Execute the automated tests stored in HP ALM/HP Quality Center and communicated the results to the Development department.
  • Used HP Quality Center & MS Excel for tracking Defects and tracing requirement functionality performances.
  • Created and executed test cases using Excel, HP Quality Center, and SoapUI.
  • Created and implemented test cases reported and closed defects in HP Quality Center 10.
  • Test Case creation in the HP Quality Center / ALM Test Case repository.
  • Use of HP Quality Center to report and track bugs for manual testing.
  • Build Detailed Test Cases and Scripts in HP Quality Center Test Plan.
  • Used HP Quality Center for writing Test plans and Test Cases.
  • Used HP Quality center to manage requirements and defect tracking.
  • Used HP Quality Center to conduct testing.
  • Logged defects in the HP Quality Center.
  • Used HP Quality Center (QC) to file the defects found.
  • Managed and organized requirement coverage, Test Case Management and Defect Management using HP Quality Centre.
  • Managed defect management process using HP Quality Center, includingheading regular defect triage meetings.
  • Used Clarity, Calligo, Share point and HP Quality Center tools to manage projects and project related documents.
  • Reviewed and executed test cases in HP Quality Centre.
  • Defined test script roadmap in HP Quality Center with traceability back to the business requirement document.

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26. RUP

average Demand
Here's how RUP is used in Business Analyst/Quality Analyst jobs:
  • Developed Team Based Installation process to insure contracts are interrupted correctly and configured correctly in Facets.
  • Produced and socialized detailed functional specifications according to RUP methodology.
  • Reviewed multiple application prototypes developed during RUP Iterations.
  • Analyzed and Reported defects effectively using RUP techniques.
  • Utilized RUP in overall business analysis methodology.
  • Utilized Rational Unified Process (RUP) to configure and develop processes, standards, and procedures.
  • Utilized Rational Unified Process (RUP) and build different phases of software developmental cycle.
  • Defined Use Cases, detailed Business Rules and wrote Screen Specifications according to RUP methodology.
  • Analyze loans in Bankruptcy and Escrow/Fees.
  • Involved in creating business processes and modelling diagrams using Rational Unified Process (RUP).

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27. Data Analysis

average Demand
Here's how Data Analysis is used in Business Analyst/Quality Analyst jobs:
  • Provide data analysis support including the design, project management and documentation including final report preparation and presentation.
  • Performed data analysis to validate Detailed Accounting Ledger (Opera/DAL/SPEL) Key Processing Enrichment function specifications.
  • Performed data analysis and business rule research, developed functional business rules and program specifications.
  • Performed required data analysis, interpretation, correction and document presentation for various assignments.
  • Helped provide data analysis and statistics gathered from different teams to support business decisions.
  • Performed stakeholder analysis, Data Analysis to identify key players for project success.
  • Provided manual testing and data analysis on all application developments.
  • Perform data analysis within Oracle Business Intelligence application and SQL.
  • Performed data analysis and created reports.
  • Performed data extraction and data analysis.
  • Experienced in data analysis and debugging.
  • Perform detailed data analysis to propose efficient logic that meets the internal customer's business needs as per data warehouse standards.
  • Worked in tandem with the data analysis team to generate the weekly, biweekly and monthly reports from SAS reporting tool.
  • Performed Data Analysis and also involved in creating Data-Mapping best practices document and trained in Data Mapping process and tools.
  • Perform data analysis, create metrics and estimates for Project Manager, as well, worked with PM on schedule.
  • Involved in SQL Server queries for data analysis; Worked on flow diagram for process improvement in each step.
  • Participate in Data analysis for data mapping of the SAFE ACT system and the PPB 2010 system.
  • Experience in Business Analysis, Data Analysis and Quality Assurance across an array of tools and technologies.
  • Provided functional and data analysis and software development for the QA system to provide process validation.
  • Performed Data Analysis to see the variation in the as is system and to be system.

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28. GUI

average Demand
Here's how GUI is used in Business Analyst/Quality Analyst jobs:
  • Processed satisfaction documents/customer requests in accordance with company, State, and County regulations as well as investor guidelines.
  • Defined user and system requirements for Investment Planning and Retirement Guidance for system integration and new system development initiatives.
  • Standardized test scripts, composed and submitted process improvement guidelines to management and mentored incoming associates.
  • Performed different Testing methodology like Functional Testing, Regression Testing, Validation GUI/UI and UserAcceptance Testing.
  • Audited underwriting files for compliance with underwriting guidelines and communicated results with management and underwriters.
  • Created comprehensive training and systems guide for custom enrollment application and trained enrollment coordinators.
  • Initiated and guided agile methodology thereby fasten the product features delivery to production.
  • Observed and evaluated associate calls based on established company guidelines and procedures.
  • Reviewed and updated SOMS application audit document by following Auditing guidelines.
  • Create support documentation documenting product and/or application changes and troubleshooting guidelines.
  • Monitored pages for usability and developed information messages for user guidance.
  • Review current policies against regulatory guidance, and write corresponding procedures.
  • Involved in developing GUI interfaces for reports and maintaining documentation.
  • Developed gap analysis document with guidance from business owners.
  • Received Penguin Award for Outstanding Performance and Lasting Contribution.
  • Maintained process documentation and guidelines.
  • Provided test execution leadership and provide guidance for validation and verification activities in L3, L4, UAT execution and L5.
  • Tested for User Friendly (GUI) interface, Performance, Speed, System and also checked in for Beta Testing.
  • Automated the test scripts for the GUI, functional, performance and regression testing using Win Runner on Windows NT platform.
  • Involved in GUI Test, Functional testing, Smoke testing, User Acceptance testing (UAT), System testing.

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29. Jira

average Demand
Here's how Jira is used in Business Analyst/Quality Analyst jobs:
  • Used JIRA for updating the status of all the test cases and test scenarios that were executed during testing process.
  • Involved in IT Service Management software tool like JIRA for defect-tracking & reporting requests and tracking them to completion.
  • Involved in entering and updating Issues (Epics, Stories, and Tasks) into JIRA Agile application.
  • Entered issues from testing in JIRA B2C Social Media Portal Application written using Ruby-on-Rails and MongoDB.
  • Involved in Defect Tracking and Report generation throughout the test life cycle using JIRA.
  • Logged required technical enhancements, defects, and resolved requirement issues using JIRA.
  • Used JIRA, an issue/bug/project tracking tool to maintain different system builds.
  • Adopted and used JIRA to administer ticket resolution and project stability.
  • Consolidated issues to JIRA, followed up and retested.
  • Created JIRA Tickets with functional requirements for developers.
  • Logged defects and tracked defects in JIRA.
  • Create tasks, track issues and defects, and track team progress using JIRA.
  • Created various reports out of JIRA Writing test cases and test scripts for the fixes and enhancements.
  • Documented user stories and backlog with JIRA and Greenhopper.
  • Used Team-track/Jira for defect and change management.

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30. Html

low Demand
Here's how Html is used in Business Analyst/Quality Analyst jobs:
  • Involved in Tech upgrade which involves converting the screens that are built using Adobe FLEX to HTML.
  • Worked with web designers to create HTML screen prototypes and wire frames.
  • Design and tested HTML web pages.
  • Test Environment: JavaScript, Web Sphere, Linux, SQL Server, HTML, XHTML.
  • Worked with UI designers on making changes to HTML, CSS and Javascript.
  • Developed web pages using .NET, HTML, CSS and SQL server.
  • Experience with SQL, T-SQL, PL/SQLand HTML.
  • Prepared UI layout for the screens using HTML and .Net framework.

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31. QTP

low Demand
Here's how QTP is used in Business Analyst/Quality Analyst jobs:
  • Performed Functional and Regression testing using QTP during iteration of the application development.
  • Created a test plan and manual/automated test cases via Quality Center 9.0 and QTP (with Terminal Emulator Add in).
  • Inserted Synchronization, Standard, Bitmap and Image checkpoints for greater accuracy of testing in Quick Test Professional (QTP).
  • Developed a QTP testing script for validating authorizations produced in Health Trio extracted to the QNXT 4.71 Medical Claims administration system.
  • Involved in the end-to-end test using QTP and responsible for the Quality-Assurance of this application to complete in record time.
  • Have used HP QTP for the testing and assigning the task to different owners for single and regression testing.
  • Used Test Director to map the requirements with test cases (automated/manual), used QTP for automated testing.
  • Created reusable automated regression scripts using QTP* Responsible for migration of scripts from Win Runner to QTP.
  • Involved in using Quick Test Pro (QTP) for functional and regression testing of the application.
  • Executed the regression test scenarios using QTP and managed all the testing related activities using Quality Center.
  • Developed medical claims RX file quality assurance process using HP's Quick Test Professional (QTP).
  • Identified QTP and Quality Center environment issues and working with technical support to resolve the issues.
  • Conducted system testing on APACS, Credit Website, SAP and XYCOR using Mercury QTP Software.
  • Created and executed test cases using HP Quality center, QTP and in house automation tools.
  • Performed Manual Tested of Web based, Client/Server and Internet applications used QC and QTP.
  • Generated automatic test scripts to test the relevant web services by using the QTP tool.
  • Designed and Developed Test Cases / Use Cases on Excel and automated testing using QTP.
  • Implemented and integrated automated QA/Regression testing procedures for the Service Order Entry system using QTP.
  • Performed Functional and Regression testing of application using Quick Test Pro (QTP).
  • Performed Functional and Regression testing Enhanced Test Scripts for Data Driven testing using QTP.

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32. Hipaa

low Demand
Here's how Hipaa is used in Business Analyst/Quality Analyst jobs:
  • Worked as a liaison between the business client and development team for the implementation 5010 transition in compliance with HIPAA standards.
  • Involved in using the technology to recognize, validate, store claims and their attachments using HIPAA compliance interface.
  • Represented as the point of contact in the HIPAA 5010 core team to respond to related technical support.
  • Performed gap analysis for HIPAA EDI transactions (4010 and 5010 standards) and documented the findings.
  • Analyzed customer needs and existing functions in the area of HIPAA transactions to determine feasibility and requirements.
  • Worked closely with the development team regarding the technical and design aspects of the HIPAA 5010 project.
  • Documented key elements of HIPAA compliance and made sure that they were understood by the development teams.
  • Maintained a high level of knowledge of HIPAA privacy laws and regulations and keep patient confidentiality.
  • Re-engineered the claims and membership systems to identify system gaps related to regulations established by HIPAA.
  • Performed gap analysis and developed spreadsheet identifying the changes between HIPAA 4010A1 and 5010.
  • Developed and designed various Mainframe CICS Screens as part of the HIPAA 5010 Enhancement.
  • Worked with FACETS team for HIPAA Claims Validation and Verification process (Pre-Adjudication).
  • Analyze and document HIPAA Trading Partner Application changes for HIPAA 5010 Implementation.
  • Involved in testing HIPAA Transactions, Code Sets Standards and HIPAA Database.
  • Mapped local CPT/HCPCS for HIPAA compliance during phase one of HIPAA implementation.
  • Analyze the business requirement as per the HIPAA rules and regulations.
  • Analyze impacted HIPAA Transactions for process changes with ICD 10 implementation.
  • Analyzed HIPAA 5010 related to 834.
  • Conducted User Acceptance Testing (UAT) and User Training for the HIPAA 5010 Project.
  • Maintain and support 834, 835 and 837 HIPAA EDI transactions.

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33. Powerpoint

low Demand
Here's how Powerpoint is used in Business Analyst/Quality Analyst jobs:
  • Prepared use case scenarios using MS Word, PowerPoint for better presentation and understanding of the application.
  • Trained new associates on a global team using WebEx and PowerPoint, increasing productivity and functionality.
  • Prepare client presentations with PowerPoint, Project or other media.
  • Prepared Mock Ups using Excel and PowerPoint to train the users on the new reports and get their feedbacks.
  • Delivered presentations to business owners in the form of wireframes, PowerPoint slides and requirement documents.
  • Used Microsoft Excel and PowerPoint extensively to complete all other projects required by management.

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34. Development Life

low Demand
Here's how Development Life is used in Business Analyst/Quality Analyst jobs:
  • Demonstrated in-depth knowledge in software application testing and system development life cycle.
  • Produced project status reports, managed the team and resolved day-to-day issues with emphasis on software development life cycle.
  • Worked with Validation and Quality Assurance departments to ensure LIMS is implemented following development life cycle approach.
  • Involved in the entire software development Life Cycle of the projects from Initiation to Implementation.
  • Composed and executed test scripts during the execution phase of the software development life cycle.
  • Used Rational Unified Process (RUP) methodology for the project development life cycle.
  • Involved in all phases of software development life cycle in RUP framework.
  • Provided analysis through the entire software development life cycle of the project.
  • Led all phases of software development life cycle through delivery to clients.
  • Worked for multiple Sprints in Agile Software Development Life Cycle.
  • Participated in all phases of the Software development life cycle.
  • Worked on Agile Software Development Life Cycle.
  • Supervised business and quality analysts responsible for business and quality assurance tasks defined in the software development lifecycle.
  • Conducted formal and informal product design reviews throughout the software development lifecycle.
  • Collaborated with the Project Manager, development resources, and Marketing Managers through all phases of the development lifecycle.
  • Used Style sheets for formatting the reports Performed quality assurance reviews on all System Development Life Cycle.

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35. Mainframe

low Demand
Here's how Mainframe is used in Business Analyst/Quality Analyst jobs:
  • Performed extensive data setup according to support test execution in mainframe-based system.
  • Worked on RUMBA Mainframe on daily basis to differentiate between individuals with same client assigned identifier number, if any.
  • Worked in mainframe environment for analyzing the various screen and program impacted by the ICD 9 to 10 changes.
  • Implemented Web Services Engine that communicates with remote mainframe HMS server for getting information about the auto policies.
  • Performed Mainframe testing for different applications like SIS, Auto Plus and Property Plus for Commercial Lines.
  • Navigated Mainframe application (Proxy Plus) to ensure data integrity and to create test cases.
  • Worked on overall mainframe system to resolve issues and verified all the interfaces are working correctly.
  • Used Mainframe server to install and uninstall the software's, which can help in Testing.
  • Analyzed the mainframe reports for member/eligibility/claims and mapped fields with FACETS batch jobs and reports.
  • Gained extensive experience with IBM Mainframe and all the major components of the system.
  • Worked on various new screens and reports for IBM Mainframe due to 5010 Enhancement.
  • Analyzed Mainframe IMS and Oracle databases and mapped data to the new database.
  • Worked with JCL Jobs (on mainframes) and data validation/verification.
  • Accessed the mainframe file by creating data maps in Power exchange.
  • Designed mainframe screen and report layout modifications as per client request.
  • Upload rates of EH Provides for previous years in mainframe systems.
  • Conducted requirement gathering sessions for MMIS Mainframe Claim processing screens.
  • Prepared JCL and PROCS for batch processing and mainframe systems.
  • Performed Front end, Back end and Mainframe testing.
  • Conduct configuration for provider s contract in the mainframe.

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36. Unix

low Demand
Here's how Unix is used in Business Analyst/Quality Analyst jobs:
  • Used Unix command prompt to execute the shell script file for my testing.
  • Experience in writing UNIX commands and shell scripting.
  • Tested backend files on the respective server (master and slave both) using UNIX commands.
  • Scheduled and configured updates to Oracle database, continually maintained content on internal websites for franchisee reference using UNIX applications.
  • Utilized SAS enterprise within the Unix environment to development, automate and deploy operational and managerial reports.
  • Delivered system design and development of applications in a UNIX environment.

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37. DB2

low Demand
Here's how DB2 is used in Business Analyst/Quality Analyst jobs:
  • Performed testing in a DB2A and DB2F environment, for systems and acceptance testing.
  • Managed development and testing of HL7 messages, DB2 database and SQL code.
  • Used such technologies as File-Aid, Endeavor, DB2, TSO, JCL and VSAM.
  • Developed complicated SQL queries to extract data from DB2, UDB and Sybase tables.
  • Worked with programs like MS Access, MS SQL Server, DB2, Informix, Oracle, Sybase, etc.
  • Developed automated DB2 queries to validate referential integrity for scheduled Information Warehouse extracts.

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38. Waterfall

low Demand
Here's how Waterfall is used in Business Analyst/Quality Analyst jobs:
  • Experienced with Prototype development and both iterative and waterfall systems development processes.
  • Project management experience using waterfall and Agile methodologies.
  • Used the waterfall methodology for software development.
  • Recommended and facilitated the team to adapt to Agile methodology from Waterfall to channelize the resources and track the Project status.
  • Followed a hybrid of Waterfall, RUP and Agile approach of development throughout the project.
  • Involved in waterfall and agile projects for all the T-Mobile Un-Carrier efforts.
  • Worked with both Agile and Waterfall development methodologies.
  • Worked on both Waterfall and Agile Projects.
  • Used Waterfall Model throughout project life cycle.
  • Experience with Agile and waterfall methodology.
  • Demonstrated success developing and implementing QA test plans and test strategies to support waterfall and agile development lifecycles.
  • Perform User Acceptance Testing using various testing methodologies (ie: iterative, waterfall and agile).
  • Performed the Analysis & Design workflow by following the Waterfall model to develop the application.
  • Review the Daily deliverables and share it with stakeholders Proficient in Agile and waterfall testing strategies.

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39. Toad

low Demand
Here's how Toad is used in Business Analyst/Quality Analyst jobs:
  • Used TOAD as an application to share project assets like Data scripts, templates.
  • Developed SQL scripts via TOAD for Oracle to validate data in 200+ tables.
  • Connected to the Oracle database in TOAD and created and executed SQL queries.
  • Used TOAD to write and executed SQL queries.
  • Performed back end testing using TOAD.
  • Utilized technology such as JIRA, PUTTY, TOAD, and WINSCP.

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40. Technical Specifications

low Demand
Here's how Technical Specifications is used in Business Analyst/Quality Analyst jobs:
  • Prepared and executed test plans to ensure functionality and compliance with technical specifications, business rules and user requirements.
  • Monitor testing procedures to ensure compliance with business and user needs documented in functional and technical specifications.
  • Performed responsibilities of building testing environment and testing scripts by referring the technical specifications.
  • Worked with Application Analysts and Interface Engineers to translate interface requirements into technical specifications.
  • Reviewed functional and Technical Specifications for developing Functional Use cases and Testing.
  • Assembled and validated requirement and the technical specifications as per user inputs.
  • Write technical specifications and trouble shoot issues with conversion interfaces between an AS400, SQL and Oracle PL/SQL databases.
  • Developed and Executed Test Plan, Test Scripts and Test Case Document for based on functional and Technical Specifications.
  • Reviewed Business Requirements Documents, Wire frames, Comps, Contents, Use-cases and the Technical specifications.
  • Gathered the functional specifications and created the technical specifications for the Met-Life in-bound and out-bound interface report.
  • Designed technical specifications using use case, activity, class and object diagrams.
  • Create and execute test plans from technical specifications.
  • staff, clients) during project design to ascertain technical specifications.

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41. Design Documents

low Demand
Here's how Design Documents is used in Business Analyst/Quality Analyst jobs:
  • Gather test data used during execution phases from design documents and business analysis based on legacy systems information.
  • Analyzed the business requirements documents, requirement specification and design documents to understand the requirements.
  • Facilitated walk through for review of specification requirement and internal design documents with development.
  • Validated technical design documents designed by IT developers against functional specifications.
  • Analyzed Business requirements and functional design documents.
  • Created design documents from gathered requirements.
  • Researched and wrote requirements/design documents.
  • Reviewed design documents from multiple vendors by partnering with technical architects to assure that technical models are aligned with business models.
  • Authored Functional Design documents containing Business processing mapping, screen flows, Data migration and integration and received acceptance from client.
  • Ensured smooth creation of production data tables by validating DB design documents (against data schema) and mapping documents.
  • Created and managed detail system requirements and design documents and conveyed this information to the customer for approval.
  • Created detailed design documents for the critical enhancement separating 20CN and 21CN circuits into different systems.
  • Developed test plan and test cases by analyzing requirements, design documents and use case diagrams.
  • Reviewed Low level design documents and High level test condition documents created by the designers.
  • Prepared detailed flowcharts/conceptual design documents to aid in the development of new systems.
  • Created design documents using Object Oriented Design Methodology (OODM).
  • Created Requirements Documents, System Design Documents, and Release Notes.
  • Participated in Creating Detailed Requirement Design Documents (DRD).
  • Work with Development team in creation of technical design documents.
  • Interact with development team to review design documents.

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42. Project Management

low Demand
Here's how Project Management is used in Business Analyst/Quality Analyst jobs:
  • Assisted the project management team with duties as necessary including research, documentation, training/education support, and validating release material.
  • Coordinated project team, prepared questionnaire sets and interviewed different people from project management community people and project technology community.
  • Project management of new module configuration and implementation for MSOW including electronic medical staff office credentialing and provider applications.
  • Supported/managed wide range of internal customer service tools and third party vendor software using Agile project management methodologies.
  • Assisted clinical managers in identifying information systems needs and project management related to the MIDAS information systems.
  • Performed project management in the areas of Securities Operations, System Automation/Conversion, and Quality Assurance.
  • Project Management included planning/milestones, tracking, reporting, communication, and issue resolution.
  • Track record of strong software development project management experience utilizing agile techniques and approaches.
  • Quantified security measures for project management team throughout all facets of IT project implementations.
  • Incorporated project management techniques for project delivery, increasing quality and standards.
  • Followed existing change management in place and project management procedures.
  • Developed and implemented project management process and templates.
  • Worked with project management to analyze change requests to determine what is being requested and how much programming and testing required.
  • Involved in project estimates, Project Management, defining scope, resource and task allocations as per project needs and managed scope
  • Performed basic project management tasks including Feasibility study, Planning, Resource estimating, Status reporting, and Scope management.
  • Performed Project Management activities (task, resource, scheduling, time track, requirements) for RM COMPASS project.
  • Documented defects in JIRA and then Rally issue tracking systems and interfaced project management and development team to expedite resolution.
  • Ensured all deliverable work products were of good quality work as outlined in project management plan standards.
  • Project management, worked as analyst on various projects, Process control, Systems and Operational.
  • Involved in project management activities like project scoping, estimating, scheduling, and execution.

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43. Medicaid

low Demand
Here's how Medicaid is used in Business Analyst/Quality Analyst jobs:
  • Reviewed Indiana Medicaid Provider manual, bulletin, and banner notifications to ensure valid information was provided.
  • Worked on processing Medicaid claims and validated eligibility for enrollment.
  • Collaborated with highly visible stakeholders within the state of Wisconsin and the Centers for Medicare and Medicaid.
  • Provided detailed report to Office of Medicaid Policy and Planning (OMPP) and provider.
  • Worked closely with the Indiana Medicaid Fraud Control Unit regarding all identified abuse issues.
  • Worked on analyzing HEDIS Data to compare accuracy of care for Medicaid plan.
  • Collaborated/worked with the client support team to understand the different Medicaid program types.
  • Analyze and document NE Medicaid impacted areas for ICD 10 codes sets.
  • Work with the State of Mississippi's Medicaid system.
  • Have knowledge and experience with Medicare and Medicaid.
  • Worked on upgrade of Medicare and Medicaid application.
  • Processed a Claim for Medicare and Medicaid Program.
  • Work Directly with Medicaid and Medicare Crossovers.
  • Promoted for success of this effort QA Lead for provider functional area for Medicaid claims processing system.

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44. Agile Methodology

low Demand
Here's how Agile Methodology is used in Business Analyst/Quality Analyst jobs:
  • Used agile methodology for the development and deployment of roadside assistance and scheduled property projects.
  • Elicited and documented user requirements for Oracle Fusion Applications through Agile methodology.
  • Developed using Agile methodology working on two-week sprints.
  • Implemented AGILE methodology to manage the software development process and assisted as the Product owner in various iteration cycles.
  • Participated in the Agile Methodology as an agent of the project sponsors for which development was taking place.
  • Involved in Gathering requirements, development, Testing, QA and Production Phases of Agile Methodology.
  • Organized demos for the customer to see and approve the progress following the Agile methodology.
  • Utilized Agile methodology to configure and develop process, standards, and procedures.
  • Analyzed and documented requirements for Quote possesses for a Commercial Auto Policy Used agile methodology for gathering requirements and testing them.
  • Assisted and played a major role in companywide adaptation of agile methodology, Introduced the storyboard technique for effective iteration tracking.
  • Tested various sprints using Agile methodology Assigned tokens to internal users of applications depending on their roles.

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45. ETL

low Demand
Here's how ETL is used in Business Analyst/Quality Analyst jobs:
  • Collaborated with ETL team to trigger email notifications for customer billing application.
  • Defined ETL (extraction, transformation, load) for the data from source systems to the data repository for portal.
  • Used SQL query extensively to test OLTP vs OLAP data and coordinated with the technical team to fix ETL/Filter related defects.
  • Conducted demo sessions for database architect and ETL developers for fitting the data from the new sources.
  • Defined ETL for the data source systems.
  • Defined implementation plan Gathered requirements for ETL process.
  • Used excel to analyze and manipulate data with v/h lookups, and macros to validate data for the ETL process.
  • Assist QA department in performing system testing when needed for MetWins and Metlife Solutions (Foresight) System.
  • Involved in Inbound File Processing through watch directory using Informatica ETL tool and managed support team in processing the Bordereaux files.

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46. FRD

low Demand
Here's how FRD is used in Business Analyst/Quality Analyst jobs:
  • Prepared Business requirement Document (BRD) and functional requirement document (FRD) for the enhancement of the existing services.
  • Documented Functional Requirement Specifications (FRD) and assisted Systems Analyst to come up with System Requirement Specifications (SRS).
  • Involved in writing BRD & FRD with the help of Business users by conducting elaborate requirements detailing sessions with users.
  • Documented components of BRD, FRD, non-functional Requirements and data from the project stakeholders.
  • Developed Business Requirement Document (BRD) and Functional Requirement Document (FRD) respectively.
  • Work as a functional analyst to determine requirements for implementation (FRD).
  • Participated in Team Planning Sessions, BRD and FRD Walk through Meetings.
  • Participated in Reviewing the BRD/FRD documents with Business team and Developers.
  • Updated Scope Matrix (BRD) to include Checkout FRD requirements.
  • Gathered requirements, created BRD and FRD.
  • Used JIRA and Test Rail for writing BRD/FRD and test cases.
  • Attended Daily and Weekly Status Meetings with stakeholders, prepared meeting minutes and action items for my FRD's.
  • Developed functional documentation (FRDs) on business process to help streamline the process.
  • Prepare Functional Requirements Documents (FRDs) for projects based on priorities.
  • Created FRDs, Identified functional and non-functional requirements.

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47. As-Is

low Demand
Here's how As-Is is used in Business Analyst/Quality Analyst jobs:
  • Participated with other business analysts to document business process analysis on existing applications and documented as-is and to-be processes.
  • Performed Gap analysis as-is business process and to-be design processes, as well as prioritized them based on actual business needs.
  • Participated in and contributed to As-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting.
  • Performed analysis on the existing system logic difficulties and the proposed system and created as-is and to-be business process flow diagrams.
  • Performed Gap Analysis based on AS-IS and To-BE documentation and prepared Business Requirement Document (BRD).
  • Discovered and documented as-is and to-be scenarios of organizational processes, technologies, and challenges in detail.
  • Identified gaps in the existing systems by performing GAP Analysis on the As-is business process maps.
  • Analyzed As-Is and To-Be of business process and conducted gap-analysis along with business team members.
  • Performed GAP Analysis of the As-Is reports and rendered modifications for the To-be Reporting system.
  • Analyzed the Business & Functional Specifications of the AS-IS system & the TO-BE system.
  • Performed Gap Analysis, Impact Analysis, and prepared As-Is and To-Be documents.
  • Created AS-IS and TO-BE process models, specifications, and process flow diagrams.
  • Created functional specification documents from the requirements and As-Is process maps.
  • Discovered and documented as-is and to-be scenarios for the target system.
  • Created GAP analysis of AS-IS and TO-BE processes using Rational Rose.
  • Conducted end user interviews for documenting the AS-IS system specifications.
  • Worked with the business users to create As-Is process maps.
  • Analyzed As-Is Application development process within the WorldPort IT department.
  • GAP analysis between AS-IS system and TO-BE system.
  • Captured As-Is and defined To-Be business processes.

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48. Risk Analysis

low Demand
Here's how Risk Analysis is used in Business Analyst/Quality Analyst jobs:
  • Carried out Feasibility, Adaptability and Risk Analysis in order to identify business critical and high-risk areas of the application.
  • Performed Risk Analysis and Impact Analysis in order to be prepared for potential business and technical risks to the system.
  • Performed gap analysis, risk analysis and conducted brainstorming sessions to elicit those gaps and come up with strategies.
  • Involved in web portal development, software and security application development of the Lending Team and credit risk analysis.
  • Involved in Issue assessment, Risk analysis and Change management to articulate and resolve the business needs.
  • Worked as a QA analyst and prepared test plan and captured Requirements Risk Analysis and scoring.
  • Ensured all the Risk Analysis steps are being followed and adherence of the Requirements.
  • Performed Risk Analysis on the project plan, methodology and resources.
  • Conducted Risk Analysis and interacted with developers to resolve bugs.
  • Created all the Risk Analysis Plan and the documents.

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49. CMS

low Demand
Here's how CMS is used in Business Analyst/Quality Analyst jobs:
  • Worked with Verification and Validation team during the regression test to validate the Payloads sent and received from the CMS Hub.
  • Worked with CMS (Center for Medicare and Medicaid Services) to get the test data to test the application.
  • Project Description: CMS requires all states to operate an MMIS to support its Medicaid functions and maintain information.
  • Elicit and document the requirements for an audit tracking system used by CMS to recover unused monies.
  • Adhere to state regulated standards as it pertains to HIPPA, SOX and CMS Standards.
  • Worked to CMS to make sure the Payloads sent through application are valid.
  • Run VB code to format and prepare requirements documentation for delivery to CMS.
  • Provided CMS and MS-DRG comparison data, based on claims payment.
  • Assist with site visit preparations for URAC, NCQA, and CMS.
  • Post Claims Migration Support (PCMS team)HealthNow New York Inc. is the leading healthcare company in Western New York.
  • Analyzed CMS comparison documentation highlighting changes of 5010 format and ICD10 diagnosis and procedure codes.
  • Ensured processing systems are in compliance with CMS regulations and Noridian business partners' requirements.
  • Ensured CMS and other Noridian business partners' reporting requirements are met.
  • Attended CMS webinars for different Healthcare Initiatives.

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50. To-Be

low Demand
Here's how To-Be is used in Business Analyst/Quality Analyst jobs:
  • Studied As - Is system and performed Gap Analysis for existing system to map it to the To-Be system.
  • Apply HCM knowledge and industry best practices in developing the to-be business processes and procedures
  • Create Process flows and business Use Cases on the TO-BE process.
  • Conducted interviews of several Business Owners (BO) to understand the To-Be functionalities and essential UI components.
  • Translate business requirements into system changes, functional specifications and technical specifications, along with identifying the to-be solution functionality.
  • Performed GAP analysis and carefully elaborated application enhancement specifications detailing in scope/out of scope items, as-is/to-be process maps.

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20 Most Common Skill for a Business Analyst/Quality Analyst

Test Cases24.4%
Business Requirements16%
User Acceptance5.8%
SQL5.8%
Visio4.7%
QA4.4%
UAT4.3%
Sequence Diagrams4.3%

Typical Skill-Sets Required For A Business Analyst/Quality Analyst

RankSkillPercentage of ResumesPercentage
1
1
Test Cases
Test Cases
18.9%
18.9%
2
2
Business Requirements
Business Requirements
12.4%
12.4%
3
3
User Acceptance
User Acceptance
4.5%
4.5%
4
4
SQL
SQL
4.5%
4.5%
5
5
Visio
Visio
3.6%
3.6%
6
6
QA
QA
3.4%
3.4%
7
7
UAT
UAT
3.3%
3.3%
8
8
Sequence Diagrams
Sequence Diagrams
3.3%
3.3%
9
9
Web Application
Web Application
2.9%
2.9%
10
10
Data Warehouse
Data Warehouse
2.7%
2.7%
11
11
JAD
JAD
2.3%
2.3%
12
12
Windows XP
Windows XP
2.2%
2.2%
13
13
UML
UML
2%
2%
14
14
User Interface
User Interface
1.8%
1.8%
15
15
Sdlc
Sdlc
1.8%
1.8%
16
16
Rational Requisite Pro
Rational Requisite Pro
1.7%
1.7%
17
17
SME
SME
1.7%
1.7%
18
18
Traceability Matrix
Traceability Matrix
1.6%
1.6%
19
19
Sharepoint
Sharepoint
1.5%
1.5%
20
20
Suite
Suite
1.2%
1.2%
21
21
Scrum
Scrum
1.2%
1.2%
22
22
Subject Matter
Subject Matter
1.2%
1.2%
23
23
EDI
EDI
1.1%
1.1%
24
24
XML
XML
1.1%
1.1%
25
25
HP Quality
HP Quality
1%
1%
26
26
RUP
RUP
1%
1%
27
27
Data Analysis
Data Analysis
1%
1%
28
28
GUI
GUI
0.9%
0.9%
29
29
Jira
Jira
0.8%
0.8%
30
30
Html
Html
0.8%
0.8%
31
31
QTP
QTP
0.8%
0.8%
32
32
Hipaa
Hipaa
0.8%
0.8%
33
33
Powerpoint
Powerpoint
0.8%
0.8%
34
34
Development Life
Development Life
0.8%
0.8%
35
35
Mainframe
Mainframe
0.8%
0.8%
36
36
Unix
Unix
0.7%
0.7%
37
37
DB2
DB2
0.7%
0.7%
38
38
Waterfall
Waterfall
0.7%
0.7%
39
39
Toad
Toad
0.6%
0.6%
40
40
Technical Specifications
Technical Specifications
0.6%
0.6%
41
41
Design Documents
Design Documents
0.6%
0.6%
42
42
Project Management
Project Management
0.6%
0.6%
43
43
Medicaid
Medicaid
0.6%
0.6%
44
44
Agile Methodology
Agile Methodology
0.6%
0.6%
45
45
ETL
ETL
0.5%
0.5%
46
46
FRD
FRD
0.5%
0.5%
47
47
As-Is
As-Is
0.5%
0.5%
48
48
Risk Analysis
Risk Analysis
0.5%
0.5%
49
49
CMS
CMS
0.5%
0.5%
50
50
To-Be
To-Be
0.5%
0.5%

43,108 Business Analyst/Quality Analyst Jobs

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