Business analyst jobs in Rochester, NY - 120 jobs

Business Analyst Salary range (depending on experience): $70k-$140k As a Business Analyst, you will define requirements and manage waterfall/agile frameworks to facilitate complex business needs in accordance with software development life cycle (SDLC) guidelines. Independently execute large projects and lead other analysts in completing projects. Break down complex business and technology terms to aid in collaborative problem solving. Essential Job Functions Provide expertise in executing the duties of a business analyst for projects of various types and sizes Elicit, define and analyze complex requirements in various formats ensuring they are testable, measurable and traceable Refine, prioritize and manage requirements using various tools (e.g., templates, team backlogs, requirements management or agile task management applications) Build the business case and project justification Build/Lead requirement walk-throughs with key stakeholders using various methods (e.g., team demos, workshops, sprint planning and backlog refinement sessions) Identify and estimate anticipated work efforts based on priority using requirement work plans, program increment (PI) and sprint planning Define and resolve dependencies, issues and risks along with identification of impacted areas through team collaboration Identify and define complex business processes for current and future state analysis Act as the liaison between the business units, technology teams and support teams Lead/facilitate the process needed to make an informed build versus buy decision Participate in growing team competency by mentoring, providing on-the-job training to more junior associates and helping to develop training materials/process improvements Apply an in-depth knowledge of multiple business areas, familiarity with enterprise strategies and an understanding of different technologies and industry best practices to meet/exceed business goals/priorities Minimum Position Qualifications 5+ years business analysis experience Excellent written and oral communication, collaboration and presentation skills to effectively communicate information to all levels within the organization Proven ability to understand strategic business requirements and translate them into strategic technology solutions for use across multiple lines of business Demonstrated experience with industry best practices and an understanding of different technologies Strong ability to make difficult/quick decisions demonstrating critical/innovative thinking Ability to effectively interact with and influence a diverse group of associates Ability to effectively partner with all levels of the organization Strong organizational, analytical and problem-solving skills Desired Previous Experience/Education Bachelor's Degree in information technology (IT) or a related business field Equivalent work experience in an IT position or comparable business unit experience Prior experience as a business or applications analyst in agile projects Agile, SAFe, Six Sigma, IIBA certification a plus (ECBA, CCBA, CBAP, CBATL)

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

The Healthcare Data Analyst is responsible for analytics, financial analysis and claims auditing. This candidate will reside within the Analytics and Reporting department and will work closely with other members of the Clinical, Medical and Network teams to design and analyze operational and claims data. This person will also present results to internal stakeholders, existing and future clients. Additionally, the ideal candidate will serve as a leader in defining and prioritizing the strategic and tactical tasks surrounding future data intelligence. Essential Functions Analyze business intelligence data to inform business and product decisions, blending historical results, available industry reports, purchased sources and public information as input to analyses Identify areas for increased clinical focus and review/assess associated action plans Maintain provider rate information and assess overall cost impact of proposed changes Support claims audit processes and procedures to ensure the fidelity of claims processing Conduct on-going refinement of the risk stratification surrounding claims processing Design, develop, interpret and present key internal business operational metrics reporting, serving as an ongoing voice for improving and increasing data intelligence leading to operational improvements Contribute to the identification and prioritization of improved reporting processes and procedures Provide on-going analysis and recommendations for improvement of operations and clinical interventions Provide direction in preparing and/or reviewing reports for publication. Assist with planning tactical goals to achieve major improvements in data analytics capabilities over time Adheres to our Mission Statement, Core Values, Code of Business Conduct and Compliance Program Complies with all Federal and applicable State laws and policies regarding privacy, confidentiality and security of health information and other designated information EDUCATION & EXPERIENCE Required Bachelor's Degree in Computer ScienceInformation Technology, MathematicsStatistics, Business or other relevant field At least three years of experience analyzing healthcare data. Preferably from a payer setting Understanding business impact is critical to improving our internal processes and seeking to maximize the ROI Prior experience producing reporting and providing analysis to organizational leadership Ability to work in a fast-paced, collaborative team environment Self-starter and may mentor/train other department members Strong communications skills Ability to work well both independently and as part of a multi-functional team, including technical, financial, administrative and clinical associates Strong knowledge of analytic, technical and reporting tools. Tableau and SQL experience preferred Advanced proficiency with Microsoft Word, Excel and PowerPoint production.

SQL Data Analyst Endeavor Streaming, part of Endeavor, is building the worlds most advanced content distribution platform for Content Creators, Global Brands, TV Broadcasters and Sports Federations. Role: SQL / Data warehouse (Redshift) / AWS experience required for this. Opportunity: You will assist in the management and growth of a large-scale data solution enabling TV everywhere with a worldwide leader specializing in digital video broadcasting, distribution, and monetization. You will build and manage solutions and processes that will grow and solve critical business needs. You will learn and implement new business processes and automate them with today's and tomorrow's technologies. You will be exposed to many exciting projects that will broaden your industry experience and continuously enhance your skills with new challenges. Responsibilities: Analyze and interpret complex data, patterns and processes Provide analysis, reports, dashboards, and insight of data supporting existing and new initiatives. Work with a team to define and implement solutions allowing the visibility of data and insight for use at the business level Manage, maintain, and report on the daily results of daily data jobs and processes both internally and externally Provide Root Cause Analysis and related documentation and communications of data issues and the data solutions we provide. Work with external clients and internal finance department on the delivery of data and reports. Skills: Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, Quantitively-oriented degree, or a related field 3+ years as a data analyst or similar role. Must have a high degree of initiative and strong analytical skills Must have advanced skills in report development, SQL queries, views, functions, and stored procedures. Must have experience with relational databases, data lakes, data warehouses such as Redshift, and ETL/ELT data pipelines Proficiency with SQL and relational database concepts Must have experience working with AWS related technologies Must have experience working with an off-the-shelf Business Intelligence Dashboard product. Experience in meeting directly with business managers and their teams without direct support from their manager

The primary responsibility of the Data Analyst is to collaborate with leadership to identify opportunities for improvement through interpretation of various information across the facility. They will be responsible for keeping the vitals of the business up to date and presentable. Their goal will be to continuously identify areas lacking in strong metric reporting and coordinate with team leaders to customize dashboards and data flows. These initiatives include developing and implementing additional technologies such as tablets, software, and data processes. They will work closely with leaders across the business to quickly identify opportunities Essential Duties and Responsibilities: • Create and maintain various informational graphics to convey metrics accurately and quickly to department leaders • Pull data from facility software and parse crucial operational insights such as scrap percent, utilization, overages, as well as KPIs dictated by business leaders • Maintain KPIs and ensure data is up to date and relevant for current business direction • Remove dated, corrupted, or otherwise unusable data from databases • Assist with data acquisition and develop additional processes to capture manufacturing data accurately and consistently • Develop departments with Industry 4.0 ideologies and standard practices • Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that will help the organization navigate • Assign numerical value to essential business functions so that performance can be assessed and trended over periods of time • Prepare reports for leadership stating patterns, trends, and predictions using relevant data • Develop automated tools to assist with data acquisition, data queries, and data shaping • Assist with training on new processes and procedures for data acquisition • Continuously analyze and identify room for improvement on all databases including ERP and QMS related software • Support initiatives for data integrity and normalization • Assess software and hardware needs to assist with strategic decisions on new and existing systems • Troubleshoot database environments and reports to ensure informational integrity and accuracy Education, Skills, and Experience: • AS/BA in Computer/Data Science • 3 to 5 years' experience • Preferred experience with any of the following: SQL/ R/ MATLAB/ Python • Preferred experience with BI software such as Tableau/ Power BI • Proficient with Microsoft 365

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Business system analyst must have 3 years experience. Business system analyst requires: Specialized knowledge - Working knowledge of SAP is preferred, particularly transaction codes MM01, MM02, CS01, CS02, C201, C202. Knowledge of Microsoft Office, specifically Excel Skills and Abilities - Analytical and troubleshooting skills, attention to detail, ability to prioritize multiple tasks, excellent communication and interpersonal skills Experience in a FDA regulated environment is preferred Business system analyst - Minimum of a Bachelor's degree or equivalent experience Additional Information $29/HR 12 months

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 90 Crittenden Blvd, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500055 SMH Hematology/Oncology Work Shift: UR - Day (United States of America) Range: UR URG 106 Compensation Range: $44,419.00 - $62,186.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Supports the development of methods for data collection, analysis, and reporting for a department or school. Analyzes and interprets data using statistical techniques. Assists with the creation of presentations and reports based on findings, which includes collating, modeling, interpreting and analyzing data. Collects data requirements, analyzes and determines technical issues, and design ad-hoc reports. Collects, analyzes and documents business requirements and supports translation into function and system requirement specifications. JOB DUTIES AND RESPONSIBILITIES: - Assists with tracking and compiling of comprehensive business metric data for evaluating effectiveness of programs, processes, or practices. Protects and ensures confidentiality of data per applicable policies and procedures (i.e. HIPPA etc.). Assists with building business solutions based on data. - Collects requirements and designs reports to meet data analysis needs. Assists in the preparation of detailed documentation and/or reporting, in the case of external audit. Supports audit process and assists with compilation of required documentation. - Updates and maintains the integrity of assigned databased on an ongoing basis. - Consults with user groups to assess data preparation and data management needs, program design, and general user interface testing. Supports the evaluation of new technology and resources, and the impact of those new technologies, for improving data outcomes. - Assists in the development of standard operating procedures, process maps, code manuals and project plans for all major reporting projects, as needed. QUALIFICATIONS: Bachelor's Degree in statistical analysis, data base management, or related discipline required. 1 year of experience with data analysis or customer resource management systems required or equivalent combination of education and experience. Strong attention to detail and strong organizational, data analysis and problem-solving skills required. Familiarity with statistics and statistical analysis, advanced knowledge of Microsoft Excel, ability to visually portray data preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

LSI SOLUTIONS founded in 1986, located in beautiful Victor, New York, is a dynamic and growing medical device company with over 500 employees dedicated to advancing minimally invasive surgical instruments through research, development, manufacturing, and marketing. We have doubled in size in just the last 4 years! The LSI Campus includes 10 buildings (170,000+ sq ft) on 95 meticulously cared for acres. We are searching for passionate people looking to make a difference in the medical device industry. By joining LSI SOLUTIONS an ISO 13485 certified company, you will become part of as energetic team working together to relentlessly pursue better patient outcomes with state-of-the-art devices. After all, our customer is ultimately the patient. POSITION TITLE: Quality Analyst I, II, III (Evening Shift) LOCATION: Onsite at LSI Solutions in Victor, NY HOURLY PAY RANGE: $21.00 per hour to $27.00 per hour Plus $2.00 per hour evening shift differential. SHIFT HOURS: (Evenings 2:30pm to 11:00pm) LOCATION: Onsite at LSI Solutions in Victor, NY ESSENTIAL FUNCTIONS: (Quality Control Inspection, Line Audit and Documentation Review preferred) Level I Process paperwork accurately and neatly. Work in Cleanroom Environment. Maintain consistent quality and workmanship. Conduct detailed records review. Search and locate documents in Grand Avenue Software (GAS). Perform all process steps within 2 product families. Properly transact materials in ERP system. Conduct inspection and in-process audit of material status throughout product realization. Ensure enforcement of good documentation practices within Device History Records. Originate Nonconformance reports. Segregate and control non-conforming product. Level II Perform Level I functions efficiently and effectively without continuous supervision. Understand and support Cleanroom and Quality System processes. Participate in the creation of metrics reports with Quality Engineers. Maintain databases to support metrics reporting. Participate in developing standard work instructions. Assist in internal audits, as necessary. Suggest process and system continuous improvements. Participate in Continuous Improvement Teams. Support Quality Engineers in project completion. Perform PM activities (i.e. bioburden, environmental monitoring). Level III Coordinate Nonconformance reports. Assist in supervision of staff and monitoring productivity. Assist in training of new employees and coaching existing employees. Assist team members. Be helpful and encouraging. ADDITIONAL RESPONSIBILITIES: All other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: Level I: Excellent verbal and written communication skills with various levels of management and coworkers. Demonstrated ability to follow instructions, both written and verbal. Able to communicate effectively with cross-functional teams in a manner that supports internal and external customers alike. Ability to exercise independent judgement as well as work alongside team members. Demonstrated proficiency using Microsoft Office applications including Excel. Working knowledge of ERP systems and other electronic databases. Maintain good and cooperative relationships with colleagues involved in other aspects of the process or operations in order to promote strong teamwork. Attention to detail, technical aptitude, and process-oriented troubleshooting skills necessary. Level II: Able to create metrics, maintain databases, analyze and recognize trends and inconsistencies. Experience with continuous improvement efforts of systems and processes. Familiarity assisting with quality audits. Level III: Demonstrated ability to assist in the supervision, training, and coaching of others. EDUCATION & EXPERIENCE: Associate degree in a technical discipline preferred. High School Diploma or equivalent and 2 years of demonstrated success in a highly regulated manufacturing environment acceptable in lieu of Associate degree. ASQ CQPA or CQA Certification preferred. Familiarity with GMPs, Quality Standards, and Regulatory Compliance is highly desired. Quality Control Inspection, Line Audit and Documentation Review preferred PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting, standing and/or walking for up to eight hours per day. Frequently required to lift and/or carry up to 40 lbs. Regularly required to talk and/or hear, see, see color, perform repetitive motion and reach. GENEROUS LSI BENEFITS INCLUDE: Bonus Plan, 401(k) plan with company match, Tuition Assistance, Employee Assistance Program (EAP) and Product Discounts 15 Paid Holidays, PTO, Sick Time Medical, Vision and Dental effective first day of employment Employee Referral Bonuses LSI SOLUTIONS is an equal opportunity employer and does not discriminate based on any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Job Description Alcott HR is looking for an experienced business to business Sales professional to join our team as a Senior Business Consultant. Alcott HR is a Professional Employer Organization, and we support our clients in a broad scope of Human Resources disciplines. In this role, your primary focus will be on building and nurturing relationships with business owners and key decision-makers to provide tailored HR solutions. This role will service the Western New York market and offers the capability for flexible in-office/remote work. We've got a lot to offer: Uncapped commission and unlimited territory Ability to sell any of our offerings to any industry (PEO, ASO, HRO, HR Consulting) Competitive base salary plus an industry-leading commission plan with escalating rates Remote schedule flexibility Here's what you'll do: Develop and maintain relationships with business owners and key decision makers. Leverage your professional network to generate referral business and expand Alcott HR's client base Network with business advisors to educate them on Alcott HR's offerings and benefits for their clients Prospect and network for business owners and key decision makers to explain how Alcott HR can help their company to grow Complete required sales process, paperwork and finalize new client contracts Travel throughout our open territory. No set territories with Alcott HR! Exceed sales goals determined by management, and reach your maximum earning potential You are someone who has: 2+ years of business-to-business sales experience with a focus on relationship-building Successful and stable track record of excellence Ability to aggressively prospect for new business A positive and consultative mindset when engaging with clients Exceptional verbal and written communication abilities, particularly with C-level executives Ability to work independently, as well as being a collaborative team member Expertise in consultative and solution-oriented sales techniques A driven, self-starter attitude with strong time management skills We definitely want to talk to you if you have the following: Demonstrated ability in cold calling and prospecting with a positive and persistent style Proven ability to be a "hunter gatherer" within the C-level market PEO and/or Employee Benefit sales experience We know you have your choice of roles for your next opportunity. Here's why we think you should choose Alcott HR: You'll be joining a PEO & HR company that is poised for rapid growth, taking a new and exciting service model and message to underserved markets across the US. We have a big market to go after, striving to provide the best and most unique HR service in the space, and some of the most loyal and enthusiastic clients behind us. Big Enough to Get the Job Done, Small Enough to Care. Family working environment with the ability to influence executive decision making and help steer the ship. Compensation: Base Salary of $70,000-$85,000 plus commission structure, enabling a potential total earning potential of $105,000-$185,000+ About Alcott HR At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting ***************** Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description Job Profile- Human Services Change Management Analyst/ Change Management Analyst Duration-24 Months Location- Rochester, NY Candidates should have at least 60 months experience, and at least one of the following should apply 7. Experience working on researching and performing information gathering activities for the implementation of an automated human service system; 8. Experience identifying and documenting the scope of business process changes or enhancements required by procedural changes or by changes to federal, State or local laws and statutes. 9. Experience in change management planning and implementing change, including experience in self assessments and developing implementation action plans. 10. Experience working directly in a Child Welfare setting in New York State, local district, or voluntary agency in New York State or another state. 11. Experience facilitating small groups or teams and exhibiting leadership qualities to arrive at sound business solutions to improve current business practices. 12. Bachelor Degree Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com

Job Description Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Alpine Software: Banyan's Portfolio Company Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking. The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM - 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $60,000 Role & Responsibilities: Client Support & Troubleshooting Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). Provide hands-on troubleshooting including: RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) CAD integration behavior User permissions and configuration Data imports/exports and validation Client-side and server-side setup, including basic SQL checks Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices Educate clients on system features, workflows, and recommended usage patterns. Help customers get the most value from the company's solutions through process coaching and configuration guidance. Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration Work closely with QA, Product, and Engineering teams by: Filing clear and reproducible bug reports Identifying recurring issues and recommending improvements Participating in release validation and regression testing as needed Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. Prior experience troubleshooting multi-module or workflow-based software systems. Excellent troubleshooting and analytical skills. Strong written and verbal communication skills. Ability to understand complex workflows and translate them into user-friendly guidance. High attention to detail and accuracy in documentation. Ability to multi-task while maintaining productivity in a fast-paced environment. Professional, calm, and empathetic client communication style. Ability to escalate appropriately based on urgency or risk. Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. Experience using a ticket system (preferably Zendesk). Comfort with SQL queries (reading logs, running basic selects). Experience with software installation, configuration, or upgrade processes. Familiarity with public-safety workflows or fire-service operations. Benefits & perks: Competitive salary + performance bonus Health, dental, vision, and 401(k) with match On-site role with occasional work-from-home flexibility PTO, company holidays, volunteer time off Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Prudential Marketing Technology Group is seeking an experienced Scrum Master with the right mix of skills and passion for managing the dynamics of a fast-paced environment. The contractor will collaborate with Product Owners, Tech Leads, and Architecture teams to successfully deliver complex cross-functional projects. They prefer someone who has been a scrum master with marketing systems. They will have a minimum of 2 scrum teams they are responsible for. SAFE agile environment and does PI planning. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of professional experience, including 5+ years in Scrum Master role - Proven experience managing mission-critical applications in agile environments - Strong verbal and written communication skills - Demonstrated ability to collaborate effectively with engineers, cross-functional teams, and business partners - Deep understanding of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and transparency - Knowledge of Scrum patterns and techniques including Burndown charts, Retrospective formats, and defect management - Expert-level proficiency in JIRA - Familiarity with additional Agile frameworks: XP, Kanban, Crystal, FDD, JIRA Align - Experience with Agile engineering practices: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, Agile Games - Working knowledge of technologies used by development teams - Scrum Master Certification (CSM, PSM, or equivalent) - Experience with Agile SAFe methodology and scaled agile execution - Bachelor's degree in Computer Science, Engineering, or related field

Certified Scrum Master Salary range (depending on experience): $70k-$140k We're recruiting for a Scrum Master to join a team of qualified, diverse individuals. The qualified candidate should also have strong analytical, problem solving, and communication skills with a keen attention to detail. Day to Day Roles and Responsibilities: Perform Scrum Master duties in a Scaled Agile Framework project; work as a part of an Agile Development (Scrum) Team(s) Background in Agile Software Development, specifically ability to facilitate product backlog maintenance with well written features and user stories Experienced in using tools that support agile development, and especially SAFe, such as JIRA, CA Agile Rally, VersionOne, Confluence, IBM ELM Ensure Agile development teams collaborate effectively with other trains/teams and shared services to determine the best implementation approach that aligns with software architecture as defined at high-level and supports the project operations Ensure all Agile teams follow defined software architecture guidelines established for program for effective implementation of end-to-end capability threads Organize and facilitate daily stand ups, reviews, retrospectives, sprint and release planning, demos and other meetings SAFe Agile ceremonies Track and communicate Agile metrics which may include team velocity and sprint/Program Increment (PI) progress within the Scaled Agile (SAFe) framework Fulfill the role of the Scrum Master, leading Agile development teams in the delivery of business critical, enterprise software in increments to production systems Ensure the Scrum Framework is implemented effectively and provides coaching and training at the team level to empower the team to self-organize Assist with internal and external communication to improve transparency, identify and remove impediments Be a Servant Leaders for the Agile Development (Scrum) Team(s) Assist with making appropriate commitments to deliver business value through story selection, definition of tasks and estimation Participate proactively in developing and maintaining standards, tools and best practices Provide support with risk management, release management, and facilitate release planning activities maintaining and improving the flow of value delivery Qualifications: Bachelor's Degree in a related field and 5-7 years' of experience Minimum of 2 years of experience working as a Scrum Master on a Scrum team and at least one of those 2 years in supporting SAFe framework Minimum of 2 years of experience in supporting software development project with exposure to all phases of software lifecycle, requirement to operations Certification: Scrum Alliance Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master (SSM) Experience with scrum project management, agile software development, and software version control management In-depth knowledge of customer's lifecycles, standards, and supporting processes and practices Experience with multiple Agile teams in different organizations Ability to understand technical legacy systems and associated component functionalities Experience with enterprise architecture, application planning, and deployment Project Management Professional (PMP)

Certified Scrum Master Salary range (depending on experience): $70k-$140k We're recruiting for a Scrum Master to join a team of qualified, diverse individuals. The qualified candidate should also have strong analytical, problem solving, and communication skills with a keen attention to detail. Day to Day Roles and Responsibilities: Perform Scrum Master duties in a Scaled Agile Framework project; work as a part of an Agile Development (Scrum) Team(s) Background in Agile Software Development, specifically ability to facilitate product backlog maintenance with well written features and user stories Experienced in using tools that support agile development, and especially SAFe, such as JIRA, CA Agile Rally, VersionOne, Confluence, IBM ELM Ensure Agile development teams collaborate effectively with other trains/teams and shared services to determine the best implementation approach that aligns with software architecture as defined at high-level and supports the project operations Ensure all Agile teams follow defined software architecture guidelines established for program for effective implementation of end-to-end capability threads Organize and facilitate daily stand ups, reviews, retrospectives, sprint and release planning, demos and other meetings SAFe Agile ceremonies Track and communicate Agile metrics which may include team velocity and sprint/Program Increment (PI) progress within the Scaled Agile (SAFe) framework Fulfill the role of the Scrum Master, leading Agile development teams in the delivery of business critical, enterprise software in increments to production systems Ensure the Scrum Framework is implemented effectively and provides coaching and training at the team level to empower the team to self-organize Assist with internal and external communication to improve transparency, identify and remove impediments Be a Servant Leaders for the Agile Development (Scrum) Team(s) Assist with making appropriate commitments to deliver business value through story selection, definition of tasks and estimation Participate proactively in developing and maintaining standards, tools and best practices Provide support with risk management, release management, and facilitate release planning activities maintaining and improving the flow of value delivery Qualifications: Bachelor's Degree in a related field and 5-7 years' of experience Minimum of 2 years of experience working as a Scrum Master on a Scrum team and at least one of those 2 years in supporting SAFe framework Minimum of 2 years of experience in supporting software development project with exposure to all phases of software lifecycle, requirement to operations Certification: Scrum Alliance Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master (SSM) Experience with scrum project management, agile software development, and software version control management In-depth knowledge of customer's lifecycles, standards, and supporting processes and practices Experience with multiple Agile teams in different organizations Ability to understand technical legacy systems and associated component functionalities Experience with enterprise architecture, application planning, and deployment Project Management Professional (PMP)

Job Description The primary responsibility of the Data Analyst is to collaborate with leadership to identify opportunities for improvement through interpretation of various information across the facility. They will be responsible for keeping the vitals of the business up to date and presentable. Their goal will be to continuously identify areas lacking in strong metric reporting and coordinate with team leaders to customize dashboards and data flows. These initiatives include developing and implementing additional technologies such as tablets, software, and data processes. They will work closely with leaders across the business to quickly identify opportunities Essential Duties and Responsibilities: • Create and maintain various informational graphics to convey metrics accurately and quickly to department leaders • Pull data from facility software and parse crucial operational insights such as scrap percent, utilization, overages, as well as KPIs dictated by business leaders • Maintain KPIs and ensure data is up to date and relevant for current business direction • Remove dated, corrupted, or otherwise unusable data from databases • Assist with data acquisition and develop additional processes to capture manufacturing data accurately and consistently • Develop departments with Industry 4.0 ideologies and standard practices • Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that will help the organization navigate • Assign numerical value to essential business functions so that performance can be assessed and trended over periods of time • Prepare reports for leadership stating patterns, trends, and predictions using relevant data • Develop automated tools to assist with data acquisition, data queries, and data shaping • Assist with training on new processes and procedures for data acquisition • Continuously analyze and identify room for improvement on all databases including ERP and QMS related software • Support initiatives for data integrity and normalization • Assess software and hardware needs to assist with strategic decisions on new and existing systems • Troubleshoot database environments and reports to ensure informational integrity and accuracy Education, Skills, and Experience: • AS/BA in Computer/Data Science • 3 to 5 years' experience • Preferred experience with any of the following: SQL/ R/ MATLAB/ Python • Preferred experience with BI software such as Tableau/ Power BI • Proficient with Microsoft 365

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Business system analyst must have 3 years experience. Business system analyst requires: Specialized knowledge - Working knowledge of SAP is preferred, particularly transaction codes MM01, MM02, CS01, CS02, C201, C202. Knowledge of Microsoft Office, specifically Excel Skills and Abilities - Analytical and troubleshooting skills, attention to detail, ability to prioritize multiple tasks, excellent communication and interpersonal skills Experience in a FDA regulated environment is preferred Business system analyst - Minimum of a Bachelor's degree or equivalent experience Additional Information $29/HR 12 months

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 120 Corporate Woods, Rochester, New York, United States of America, 14623 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500023 Financial Services SMH Work Shift: Range: UR URG 110 Compensation Range: $60,431.00 - $84,603.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Devises methods for gathering information, analyzing and interpreting both financial data; prepares reports for or in support of URMC Finance Teams, Clinical Program Management, and URMC Administration. Performs complex Financial Planning and Analysis (FP&A) studies as requested. Responsibilities: Under the direction of the Cost Manager meets with Department Heads, Chairs and the Directors Office defining and preparing reports and analysis on assigned projects, providing ad hoc reporting as requested. Creates and analyzes all reporting functions in support of Enterprise BI reports/analyses produced for the hospitals and medical group partners. Maintains analytical expertise to assist with data collection and guidance to key customers throughout the organization. Collaborates with the URMC Finance Teams in further defining and analyzing financial modeling Evaluates and becomes familiar with performance reporting protocols and objectives. May write or assist in writing procedures that control reporting needs and processes. Work in collaboration with individual Departments and Program Administrators to assist them in McKesson HBI/Explorer reporting platforms to accommodate each individual reporting requirement. Works with Decision Support System Administration in supporting the data management processes of hospital and medical faculty group, McKesson tools, and assists in ensuring that all feeds are fed properly, audited and integrated into the data bases efficiently and timely. Support and serves as backup for the Decision Support/BI Team on Business Intelligence Analytics projects. Qualifications: Bachelor's degree with major course work in Finance or Accounting, or related field desirable, and 4-5 years' experience in the analysis and dissemination of information; or an equivalent combination of education and experience. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Alcott HR is looking for an experienced business to business Sales professional to join our team as a Senior Business Consultant. Alcott HR is a Professional Employer Organization, and we support our clients in a broad scope of Human Resources disciplines. In this role, your primary focus will be on building and nurturing relationships with business owners and key decision-makers to provide tailored HR solutions. This role will service the Western New York market and offers the capability for flexible in-office/remote work. We've got a lot to offer: Uncapped commission and unlimited territory Ability to sell any of our offerings to any industry (PEO, ASO, HRO, HR Consulting) Competitive base salary plus an industry-leading commission plan with escalating rates Remote schedule flexibility Here's what you'll do: Develop and maintain relationships with business owners and key decision makers. Leverage your professional network to generate referral business and expand Alcott HR's client base Network with business advisors to educate them on Alcott HR's offerings and benefits for their clients Prospect and network for business owners and key decision makers to explain how Alcott HR can help their company to grow Complete required sales process, paperwork and finalize new client contracts Travel throughout our open territory. No set territories with Alcott HR! Exceed sales goals determined by management, and reach your maximum earning potential You are someone who has: 2+ years of business-to-business sales experience with a focus on relationship-building Successful and stable track record of excellence Ability to aggressively prospect for new business A positive and consultative mindset when engaging with clients Exceptional verbal and written communication abilities, particularly with C-level executives Ability to work independently, as well as being a collaborative team member Expertise in consultative and solution-oriented sales techniques A driven, self-starter attitude with strong time management skills We definitely want to talk to you if you have the following: Demonstrated ability in cold calling and prospecting with a positive and persistent style Proven ability to be a "hunter gatherer" within the C-level market PEO and/or Employee Benefit sales experience We know you have your choice of roles for your next opportunity. Here's why we think you should choose Alcott HR: You'll be joining a PEO & HR company that is poised for rapid growth, taking a new and exciting service model and message to underserved markets across the US. We have a big market to go after, striving to provide the best and most unique HR service in the space, and some of the most loyal and enthusiastic clients behind us. Big Enough to Get the Job Done, Small Enough to Care. Family working environment with the ability to influence executive decision making and help steer the ship. Compensation: Base Salary of $70,000-$85,000 plus commission structure, enabling a potential total earning potential of $105,000-$185,000+ About Alcott HR At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting ***************** Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Alpine Software: Banyan's Portfolio Company Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking. The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM - 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $60,000 Role & Responsibilities: Client Support & Troubleshooting Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). Provide hands-on troubleshooting including: RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) CAD integration behavior User permissions and configuration Data imports/exports and validation Client-side and server-side setup, including basic SQL checks Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices Educate clients on system features, workflows, and recommended usage patterns. Help customers get the most value from the company's solutions through process coaching and configuration guidance. Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration Work closely with QA, Product, and Engineering teams by: Filing clear and reproducible bug reports Identifying recurring issues and recommending improvements Participating in release validation and regression testing as needed Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. Prior experience troubleshooting multi-module or workflow-based software systems. Excellent troubleshooting and analytical skills. Strong written and verbal communication skills. Ability to understand complex workflows and translate them into user-friendly guidance. High attention to detail and accuracy in documentation. Ability to multi-task while maintaining productivity in a fast-paced environment. Professional, calm, and empathetic client communication style. Ability to escalate appropriately based on urgency or risk. Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. Experience using a ticket system (preferably Zendesk). Comfort with SQL queries (reading logs, running basic selects). Experience with software installation, configuration, or upgrade processes. Familiarity with public-safety workflows or fire-service operations. Benefits & perks: Competitive salary + performance bonus Health, dental, vision, and 401(k) with match On-site role with occasional work-from-home flexibility PTO, company holidays, volunteer time off Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.