Business analyst jobs in Stamford, CT - 456 jobs

A global financial services company is seeking a Head of Compliance Testing to manage their compliance testing program. The ideal candidate has over 5 years of experience with SEC or CFTC regulations and a strong background in compliance testing or audit roles. Responsibilities include coordinating compliance reviews, drafting testing specifications, and reporting findings. The position offers competitive salary and excellent benefits including health, wellness, and education reimbursement. #J-18808-Ljbffr

A leading insurance services firm in New Jersey is seeking a Head of Data Science to oversee advanced analytics projects. The ideal candidate will have over 8 years of experience in data science with a strong focus on marketing. Responsibilities include leading a team, developing impactful models, and aligning analytics initiatives with business goals. Competitive compensation and comprehensive benefits are offered, including health insurance and retirement plans. #J-18808-Ljbffr

Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut. Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates Ensure all requirements align with customer expectations, operational feasibility, and business goals Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences Desired Skills/Experience: 3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products Experience working with chat platforms, chatbot solutions, and IVR systems Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software Familiarity with Agile and Scrum methodologies in software development Knowledge of customer experience best practices and UX principles Excellent analytical, communication, and stakeholder management skills Experience working in telecommunications or digital customer support environments Understanding of APIs, web services, and conversational AI Prior experience with automation and AI-driven optimization for chatbots or IVR Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Responsibilities: · Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility · Prioritize requirements from various stakeholders · Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders · Assess change-proposals and define solutions to help the organization achieve its goals · Discover, organize, and clarify business needs and review/produce specifications for change · Work with the Technical Analyst and development team to ensure that they understand the specifications. · Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan. · Conduct business process modeling and generate applicable scenarios for the technology functionality testing team. · Track project performance, specifically to analyze the successful completion of short and long-term goals · Establish and maintain relationships with third parties/vendors · Create and maintain comprehensive project documentation Qualifications: · Proven working experience in project management · Excellent client-facing and internal communication skills · Excellent written and verbal communication skills · Solid organizational skills including attention to detail and multitasking skills · Strong working knowledge of Microsoft Office · Bachelor's Degree in appropriate field of study or equivalent work experience · Experience with project management software tools · Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira · Microsoft Access and/or SQL experience strongly preferred · Salesforce, Informatica, Azure SQL Server knowledge preferred.

The Business Operations Analyst supports Licensing, Contracting, and the Operations Support Teams by monitoring performance metrics, identifying bottlenecks, and providing data-driven insights. This role conducts quality and compliance audits, evaluates regulatory impacts, and tracks trends such as agent fallout and renewal risks. The analyst ensures accuracy across systems like AgentSync and the CRM, delivering actionable intelligence that improves efficiency, reduces risk, and strengthens overall operational compliance. This position requires a hybrid schedule reporting to our Shelton, CT location 3 days a week. Supervisory Responsibilities: None Duties/Responsibilities: Collaborate with team members and stakeholders to support operational performance monitoring and reporting. Assist in tracking licensing and policy turnaround times, backlogs, expenses, and approval rates to ensure accuracy and timeliness. Help analyze workload capacity and contribute to forecasting for inbound and outbound volume. Perform root-cause analysis under guidance to identify operational bottlenecks and recommend basic improvements. Conduct accuracy checks and audits for Licensing, Contracting, Enrollment, and call lists; escalate discrepancies as needed. Support assessment of operational impacts from regulatory changes, including State DOI rules. Monitor agent fallout and drop-off trends; assist in identifying renewal lapses and high-risk expirations for proactive follow-up. Perform cost analysis for license renewals and maintain supporting documentation. Validate data accuracy across AgentSync, CRM systems, and related platforms; flag anomalies for review. Provide timely updates to team leads on reporting status, audit timelines, and identified issues. Perform other related duties as assigned. Required Skills/Abilities: Bachelor's degree in Business, Finance, Economics, or a related field. Minimum 2 years of analyst experience Proficiency in building reports, tracking KPIs, and communicating operational performance metrics in a clear, actionable manner. Ability to analyze workload patterns and support forecasting for staffing and volume planning. Comfortable using operational systems such as AgentSync, CRM tools, Excel/Sheets, and BI/reporting platforms Ability to work effectively with Operations, Compliance, Finance, Technology, and Licensing teams to gather data, resolve issues, and support process improvements Strong ability to manage multiple priorities, maintain documentation, and oversee ongoing monitoring of performance metrics. Excellent written and verbal communication, able to translate data insights into actionable recommendations for leadership and cross-functional partners. Preferred Skills/Abilities: Knowledge of Medicare Health Insurance industry, products, compliance, and operations Physical Requirements: Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting) Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer. Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing. Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print. Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently Reach with hands and arms occasionally For Hybrid Roles: Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment. Occasionally moves about the office to access files, office machinery, and meet with others.

Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

We are seeking an experienced SAP EWM professional with 5 to 10 years of expertise in end-to-end implementation, support, and optimization of SAP EWM solutions across multiple industries. The ideal candidate will be skilled in designing global templates, leading rollouts, and integrating EWM with SAP TM, ERP, and third-party systems to streamline warehouse and logistics operations. Responsibilities · Play a critical role in enhancing our warehouse management capabilities by implementing, integrating, and supporting SAP's Decentralized Extended Warehouse Management (EWM) solution with SAP TM and other ECC modules. · Support and enhance Warehouse Management processes for our manufacturing plants leveraging our SAP ECC environment. · Develop and maintain RF scanner transactions to enhance warehouse efficiency and accuracy using SAP Mobile Data Entry solution. · Proactively evaluate business needs and propose innovative system solutions or enhancements to existing functionalities, ensuring optimal support for evolving process requirements. · Draft functional and technical design documents related to relevant applications based on business requirements and store them utilizing Solution Manager. · Write and maintain functional specification documentation to describe solution configuration, process flow, and behavior, testing, defects, and resolution. · Write and perform functional testing to ensure the solution meets specifications and functions correctly utilizing HP ALM. · Create and provide training documents for new or modified processes or functionality for end-users or technical support staff. · Monitor Production support tickets after deployments utilizing Service Now incident system. Qualifications Core Competencies: · Excellent understanding of EWM processes including Inbound, Outbound, Replenishment, Physical Inventory, and other internal processes. · Expertise in RF design and configuration, batch management, handling unit management, and packaging specifications. · Experience in global template design and rollout. · Hands-on experience with SAP-LE (Delivery Processing, Shipping, Inventory Management), PP-PI, Handling Units and Batch Management, PP-WM, and PP-EWM Integration. · Working knowledge of EDI/IDOC. · Integration experience with SAP TM and ERP (MM & SD). People Skills & Core Competencies: · Ability to independently lead workshops, design sessions, and business process documentation to understand challenges and document as-is and to-be processes with both system integrators and business SMEs. · Strong relationship-building skills with both internal and external customers. · Provide regular updates to teammates, management, and stakeholders on work status, progress, and plans. · Stay abreast of best business practices by participating in discussion forums, seminars, training, user groups, Internet sources, and other organizations. · Skilled in utilizing Solution Manager Charm for managing transports along with presenting changes in CAB (Change Approval Board). · Proficient in using HP ALM to create, organize, and manage comprehensive test processes and documentation. · Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. · Experience in people management through guidance, workload distribution, and ongoing support; focused on developing team members by leveraging their strengths and enhancing their skill sets. · Proven leadership in training business users and driving digital transformation initiatives in supply chain management. Education/Experience: · Bachelor's degree in computer science, Information Systems, or Engineering. · 5+ years of SAP Extended Warehouse Management experience. · 10+ years of SAP experience. · 3+ years of SAP S/4HANA experience (preferred). · Integration experience with P2P, FI, SD, and PP. · Understanding of logistics, shipping, and pro numbers by carriers. · SAP WM/EWM Certification. · Experience with Solution Manager 7.2 (Charm), SAP Cloud ALM, HP ALM, and ServiceNow. Summary Engagement, Inclusion + Social Impact At Benjamin Moore, we don't just accept difference - we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety. Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success. Student Loan Repayment Assistance Program Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law. EOE Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.

- ATE Engineer Rate- $65/hr Job descriptions: · 10+ years overall experience in test system software & test hardware development · Strong knowledge in handling NI PXI, PCI Hardware ( DAQ Cards, Chassis). Integrate 3rd party hardware. · Experience in development/ Upgrading automated test equipment , avionics, aerospace programs is a plus. · High level of expertise in developing automated testing equipment for production testing of mixed-signal products and sub-assemblies for MIL/Aerospace applications including analog circuits, embedded microprocessors and FPGAs, and supporting circuitry and power supplies. · Experience or knowledge of RS422/RS232, ARINC, AFDX interface knowledge, TCP/IP & Ethernet, UDP and such communication standards, protocols and/or interfaces is desirable · Experience in managing Software code repositories and Continuous Integration/Deployment is highly desirable · Strong verbal and written communication skills. · Common I/O protocols (I2C, SPI, JTAG, RS-232, RS-422, RS-485, Arinc 429, MIL-STD-1553, etc). · Solid foundation of LabView expertise · High level of experience with hands-on troubleshooting and turn-on of new test systems, including test bench equipment such as multi meters, DAQs, spectrum analyzers, JTAG and ICE probes, software, oscilloscopes, etc. · Experience in qualifying embedded systems to MIL-STD-810 MIL-STD-461 or IEC equivalents · Skilled in the use of common test bench equipment such as multimeters, DAQs, oscilloscopes, power supplies, RF and optical spectrum analyzers · Hands-on and extremely strong in system bring-up, troubleshooting, calibration, etc. · High level of expertise in NI LabVIEW , Test Stand & Phyton · Experience in reading schematics · Experience in test equipment failure analysis and troubleshooting skills in a production environment. · Experience with prototyping solutions and bench testing methodology · Experience in testing to MIL-STD-810, MIL-STD-461, MIL-STD-1275, RTCA/DO-160 and IPC-610 requirements. · Able to handle ITAR data

Insight Global is seeking a Technical Business/Data Analyst for one of our clients in Stamford, CT. This person will be joining the business intelligence group who support the Service Reliability team. This person will obtain data from multiple sources to understand the impact of networking and change of environment on customers. This person with gather requirements, put together prototypes, test them and pass to the development team to put plans into action. This person should be able to perform data analysis, understand gaps and created automated audits. This person be able to created SQL stored procedures from scratch. The rate for this role is 50-60/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -5+ years of business/data analytics -Ability to create stored procedures using SQL -Strong understanding of ETL and data warehousing -Experience with data quality/governance

Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. This position is responsible for driving discovery, project specification and implementation of system development and new system implementation projects. The ideal candidate will have experience managing and driving projects to completion. The Business Analyst and Project Manager reports to the VP, Tech & Info Systems and is a strategic position for Design Within Reach as we pursue top rank as a leader in the design industry. The ideal candidate will be self-motivated and extremely detail oriented. The following highlights the responsibilities and experience required to be considered for the position: Responsibilities · Develop and maintain project plan for IT projects · Communicate status updates, risks, and issues to stakeholders · Organize, facilitate, and document requirement meetings with business stakeholders · Manage project resources both internal and external · Translate business needs into actionable development and system requirement specification documents · Manage project budgets including 3rd party consultant and professional services hours and costs · Work in partnership with other departments and members of IT & IS teams on issues relating to system quality, efficacy and usability · Analyze system efficacy and propose revised logic and/or procedural changes as needed · Evaluate and make recommendations for new system partners or new functionality · Create and maintain training documentation as it relates to new system implementations or functionality · Design and where possible build reporting for business users to assist with data cleansing and inventory management · Ensure adherence to deadlines, escalating concerns and risks as they arise Required Skills · Abstract thinking and the ability to work closely with others as well as independently when required · Action oriented, highly self-motivated \ · Outstanding attention to detail · Proven analytical and problem-solving abilities · Ability to effectively prioritize and execute tasks in a high-pressure environment · Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines · Excellent written and oral communication skills · Friendly presence and helpful attitude; good interpersonal skills · Ability to motivate others and coordinate project teams Qualifications Required Experience · 7+ years' experience working in a fast-paced retail company · 3-5 years' experience managing highly visible complex, cross-functional projects · Demonstrated understanding of systems architecture and development concepts · Experience analyzing business requirements and designing successful solutions based on those requirements · Experience working with NetSuite and/or Salesforce.com a plus Design Within Reach is committed to diversity and inclusion. Additional Information We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities). Apply Here: http://itjobx.com/it-business-analyst-and-project-manager/

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality. Responsibilities * Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements. * Translate business needs into clear functional and non-functional specifications. * Conduct impact analysis of system changes across end-to-end processes * Develop and maintain comprehensive test strategies, test plans, and test cases. * Perform functional, regression, integration and Performance testing * Apply automation frameworks to drive efficiency and repeatability in testing processes. * Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM). * Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios * Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team * Implement and support automated testing tools and pipelines (CI/CD). * Identify opportunities to reduce manual effort and accelerate system validation. * Champion best practices for test-driven development (TDD) and behavior-driven development (BDD). * Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products * Provide input into system stability initiatives and process re-engineering * Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off Qualifications * Bachelor's degree in computer science, engineering, information technology or related fields * Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing * Minimum 2-4 years of experience in leading test teams and a proven track record * Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO * Strong background in quality assurance or testing and validation processes, test planning, test strategizing * Strong experience conducting functional testing, regression testing, user portal testing and mobility testing * Experience with broadband technologies such as DOCSIS and FTTH and their network architectures * Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools * Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN * Proven testing tools knowledge for JIRA, Confluence, HP ALM * Experience in agile/scrum & waterfall methodology of SDLC * Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable * Knowledge of scripting or automation tools preferred At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

ELIGIBLE FOR BENEFITS UNDER EMPLOYEE REFERRAL PROGRAM Employer: Boehringer Ingelheim USA Corporation Job Title: Senior Principal Business Analyst Location: 900 Ridgebury Road, Ridgefield, CT 06877 (Telecommuting permitted: work may be performed within normal commuting distance from this office 30% of the time) Job Duties: Develop standard reporting for portfolios and deliver to internal stakeholders. Work with IT Management and give guidance on managing their portfolios (prioritization based on budget and value outcome, realistic demand forecast, track project efficiency / delivery). Foster training and certification initiatives for project managers and capability leads. Identify opportunities and lead efforts to streamline governance processes. Serve as a coach and mentor for project and product teams. Partner with IT functions to ensure flawless execution of cross-functional processes such as project financial processes, purchasing, contract and vendor management, resource management, and legal & compliance. Create and deliver training materials for internal audiences. Improve excellence in execution for project, product and portfolio management and applying innovative and “agile” methodologies. Continuously investigate new approaches and tools. *Telecommuting permitted: work may be performed within normal commuting distance from Boehringer Ingelheim USA Corporation's office in Ridgefield, CT 30% of the time. Description (cont'd) Work Schedule: 40 hours per week (8:00am to 5:00pm) Job Requirements: Master's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and five (5) years of experience in the job offered or in a related role OR Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and seven (7) years of experience in the job offered or in a related role. Must have four (4) years of experience with project management tools and Atlassian tools, including Jira, Confluence, and Microsoft Project. Must have three (3) years of experience with Scrum and Agile methodologies. Must have two (2) years of experience with: Power BI or Tableau; IT project management; and Value Management framework. 10% domestic and international travel required.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance * You're a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university: * Finance * Accounting * Business Administration * This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice. * Internship program runs from May 27 through July 31, 2026. * In addition to the role-based projects you'll work on, you'll also participate in professional development sessions, networking opportunities, and have access to a mentor. The Spectrum Internship Experience You'll join one of our departments for the summer, where you'll contribute to meaningful projects that give you insight into what it's like to work at a leading connectivity company. You'll have access to: * Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. * Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it's like to work here. * Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals. What you can expect in this role As a Spectrum intern, you'll spend the summer working alongside two teams - your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations. Internship responsibilities may include * Assist with Budget/Forecast and month-end preparation including preparing PowerPoint slides and excel analyses. * Assist with video programming rate verification analysis, reviewing subscriber/expense trends, and monthly variance analysis. * Develop and maintain financial reports. * Special projects as needed. Required qualifications * Must be currently enrolled in an accredited College or University completing a bachelor's degree * Must have at least a 3.0 GPA or greater in current program * Ability to travel locally to Spectrum intern development events and activities throughout the program * Authorization to work in the U.S. without restrictions or need for future sponsorship Preferred qualifications * Accounting and Finance. * Advanced with Microsoft Excel, proficient with Microsoft PowerPoint. * Problem solving abilities. * Well organized. * Good oral and written communications. * Ability to work in a team environment. #LI-WP1 #LI-WP1 GGN100 2025-61023 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

**RWE Clean Energy, LLC** **To start as soon as possible, full time, fixed term** **Functional area:** IT / Digital **Remuneration:** Non-Exempt Digital Solutions is responsible for the development and management of RWE Clean Energy's application and custom software development portfolio. The **Business Analyst Intern** will have the opportunity to work on a transformation initiative in partnership with Clean Energy IT and Business stakeholders. The Intern will support business analysis and project implementation activities within the organization. This position could be involved in several aspects of the product development life cycle including gathering user requirements, designing the application, developing and programming the code, end-to-end testing, deployment and documentation. The applicant must have the ability to perform tasks independently and/or with minimum guidance. **Role Responsibilities:** + Assist in gathering and organizing business requirements from stakeholders and end users through interviews, workshops, and documentation review + Support analysis of existing business models and operations, identifying areas for improvement under guidance + Participate in requirements documentation, drafting user stories, use cases, and basic functional specifications + Support communication and follow-ups during project meetings + Help prepare and deliver presentations and training materials for proposed changes to staff and business teams + Assist in project implementation activities, such as tracking assigned tasks and preparing documentation for third-party resources + Participate in QA and testing efforts, including executing test scripts and documenting results for smaller features or enhancements + Support problem identification and root cause analysis, recommending solutions under supervision + Assist in application management tasks, including user access support, license audits, and maintaining admin guides + Learn to coordinate with vendors on minor upgrades or application support needs, shadowing senior team members **Job Requirements and Experiences:** + Working on a degree in Computer Science, Information Systems or related field + Ability to learn new technologies as required for the job using documentation and other available sources + Ability to handle multiple assignments with changing priorities while meeting deadlines + Strong interpersonal skills, with ability to manage customer relationships + Demonstrated desire to learn about the Company and the renewables space + Excellent proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams) + Some knowledge of business analysis methodologies, tools, and techniques, such as data flow diagrams, entity-relationship diagrams (ERD), cross functional diagrams, user stories, wireframes, Agile, Scrum, etc. + Strong leadership and communication, and ability to meet deadlines + Strong organization skills and ability to coordinate multiple tasks and deliverables + Motivated self-starter, goal-oriented, and strong problem-solving abilities + Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds at all levels of the organization + Is a team player embracing the spirit of continuous improvement personally and within the team + Is detail-oriented, has strong business acumen, and a sound understanding of business concepts _Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._ **Pay range:** The base hourly range for this position in New York for undergraduates is $25.00-$35.00 an hour, and for graduates is $30.00--$40.00 The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer. **Benefits offered:** Paid time off and Holidays. Apply with just a few clicks: ad code 91338. Any questions? Contact HR: rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).

A NYC government agency located in Long Island City, NY is seeking a dynamic and detail-oriented Technical Writer & Process Improvement Analyst to join its team. This role blends strong documentation expertise with a keen ability to analyze and improve organizational processes. The ideal candidate will work cross-functionally with all IT teams to gather, document, and analyze current policies and procedures, identifying opportunities to enhance efficiency and effectiveness. Pay Rate Range: $32-$42 W2, depending on experience Overview: The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency's response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city's vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. The agency is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place. The agency's modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization The DMI initiative will allow the agency to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health. Job Duties: * Collaborate with IT teams to gather information on existing policies, processes, and systems. * Develop clear, concise, and comprehensive documentation of IT processes and policies. * Conduct in-depth analysis of current workflows to identify inefficiencies, bottlenecks, and areas for improvement. * Present findings and recommendations to IT leadership with clear justifications and proposed implementation plans. * Assist in the development and maintenance of knowledge base articles, FAQs, and user guides for internal and external stakeholders. * Design or update process diagrams using Visio or similar tools. * Maintain documentation repositories in SharePoint and ensure version control. * Serve as a liaison between technical teams and business units to translate complex processes into user-friendly materials. * Support change management initiatives by developing training materials or communication plans Qualifications and Requirements: * 3+ years of technical writing experience, preferably within IT or technical environments. * Strong understanding of process improvement methodologies. * Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Visio. * Comfort working with data - ability to interpret, analyze, and visualize data to support decision-making. * Strong visual communication skills for creating infographics, flowcharts, or process visuals. * Excellent critical thinking, problem-solving, and analytical skills. * Strong organizational and planning capabilities with attention to detail. * Ability to think creatively and bring innovative ideas to problem-solving. * Tech-savvy with a demonstrated ability to learn new systems and tools quickly. * Outstanding communication skills and a customer-focused mindset. Preferred Qualifications: * Experience with enterprise IT environments and service management platforms. * Familiarity with workflow mapping, documentation standards, or business process modeling tools. * Knowledge of SharePoint for document management and collaboration.

Outcomes. Delivered. Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Technical Writer and Process Improvement Analyst within our NYC Department of Health and Mental Hygiene team. Key Responsibilities: Collaborate with IT teams to gather information on existing policies, processes, and systems. Develop clear, concise, and comprehensive documentation of IT processes and policies. Conduct in-depth analysis of current workflows to identify inefficiencies, bottlenecks, and areas for improvement. Present findings and recommendations to IT leadership with clear justifications and proposed implementation plans. Assist in the development and maintenance of knowledge base articles, FAQs, and user guides for internal and external stakeholders. Design or update process diagrams using Visio or similar tools. Maintain documentation repositories in SharePoint and ensure version control. Serve as a liaison between technical teams and business units to translate complex processes into user-friendly materials. Support change management initiatives by developing training materials or communication plans Qualifications: 3+ years of technical writing experience, preferably within IT or technical environments. Strong understanding of process improvement methodologies. Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Visio. Comfort working with data - ability to interpret, analyze, and visualize data to support decision-making. Strong visual communication skills for creating infographics, flowcharts, or process visuals. Excellent critical thinking, problem-solving, and analytical skills. Strong organizational and planning capabilities with attention to detail. Ability to think creatively and bring innovative ideas to problem-solving. Tech-savvy with a demonstrated ability to learn new systems and tools quickly. Outstanding communication skills and a customer-focused mindset. Preferred Qualifications: Experience with enterprise IT environments and service management platforms. Familiarity with workflow mapping, documentation standards, or business process modeling tools. Knowledge of SharePoint for document management and collaboration. The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $37.00 to $47.00 At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status. Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contributions Company-Paid and Voluntary Life Insurance Long and Short-Term Disability Insurance Accident, Critical Illness, & Hospital Indemnity Insurance 401(k) Retirement Plan with Company Match and Immediate Vesting Wellhub Fitness and Wellness Platform Pet Insurance Training Opportunities Employee Referral Bonus Program We are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements. If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions! Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

ITnova is seeking a Technical Writer & Process Improvement Analyst for an on-site position in Long Island, NY. The ideal candidate will document IT processes, analyze workflows, and develop clear, user-friendly materials that support operational efficiency. This role involves working closely with technical teams, identifying areas for improvement, creating process visuals, and maintaining documentation repositories to ensure accuracy, clarity, and alignment across the organization. Responsibilities Collaborate with IT teams to gather information on existing policies, processes, and systems. Develop clear, concise, and comprehensive documentation of IT processes and policies. Conduct in-depth analysis of current workflows to identify inefficiencies, bottlenecks, and areas for improvement. Present findings and recommendations to IT leadership with clear justifications and proposed implementation plans. Assist in the development and maintenance of knowledge base articles, FAQs, and user guides for internal and external stakeholders. Design or update process diagrams using Visio or similar tools. Maintain documentation repositories in SharePoint and ensure version control. Serve as a liaison between technical teams and business units to translate complex processes into user-friendly materials. Support change management initiatives by developing training materials or communication plans. Qualifications 3+ years of technical writing experience, preferably within IT or technical environments. Strong understanding of process improvement methodologies. Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Visio. Comfort working with data - ability to interpret, analyze, and visualize data to support decision-making. Strong visual communication skills for creating infographics, flowcharts, or process visuals. Excellent critical thinking, problem-solving, and analytical skills. Strong organizational and planning capabilities with attention to detail. Ability to think creatively and bring innovative ideas to problem-solving. Tech-savvy with a demonstrated ability to learn new systems and tools quickly. Outstanding communication skills and a customer-focused mindset. Preferred Qualifications Experience with enterprise IT environments and service management platforms. Familiarity with workflow mapping, documentation standards, or business process modeling tools. Knowledge of SharePoint for document management and collaboration.

As an IT Infrastructure Lead Senior System Analyst for the NRG to GIS Migration project, you will play a pivotal role in shaping the technical foundation of our enterprise systems. This position is ideal for candidates with a strong background in IT infrastructure and enterprise system architecture. While exposure to GIS implementation is preferred, it is not mandatory. You will lead the design and execution of infrastructure solutions that support the migration and modernization of spatial data systems, ensuring performance, scalability, and reliability. Required Education/Experience Bachelor's Degree in IT, Computer Science, or a related field and 3 years' experience. Master's Degree in GIS, Computer Science, Engineering, or a related field and 2 years' experience. Preferred Education/Experience Master's Degree in GIS, Computer Science, Engineering, or a related field and 2 years' experience and expertise in software installation and configuration, ensuring system compatibility. Relevant Work Experience Proven experience in GIS infrastructure management, with a focus on Windows server systems, required. Strong understanding of scheduling tasks, creating batch jobs, and optimizing server resources, required. Knowledge of FTP protocols for data transfer and TNS names for Oracle databases, required. Project-oriented mindset with the ability to plan and execute complex GIS infrastructure projects, required. Proactive problem-solving skills and ability to work collaboratively with cross-functional teams, required. Experience in data center operations, network installation, software installation and configuration, preferred. Exposure to electric/gas/telecom utility operations, preferred. Familiarity with GIS applications and technologies, preferred. Skills and Abilities Quickly troubleshoots and resolves problems Strong written and verbal communication skills Effective leadership skills Demonstrated problem solving skills Licenses and Certifications Driver's License Required Physical Demands Sit or stand to answer a phone for the duration of the workday Possess manual dexterity and the ability to use hands for the duration of the workday Stand to use/operate office equipment for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities Lead the design of IT infrastructure supporting the GIS migration project. Develop architecture diagrams considering memory, CPU, and resource allocation. Ensure scalability and performance across environments. Facilitate infrastructure workshops and lead documentation approval processes. Act as the primary decision-maker for technical design issues and support SAT/SIT and UAT planning and execution. Oversee procurement, configuration, and hosting of project environments. Manage Windows Server systems: installation, configuration, maintenance. Troubleshoot hardware issues and conduct regular performance checks. Allocate server resources to meet project demands. Create batch jobs and schedule tasks to optimize system performance. Document infrastructure processes for team adoption. Handle FTP protocols and manage TNS names for Oracle databases. Install and configure software, ensuring compatibility and adherence to standards. Coordinate with IT teams to align infrastructure with broader initiatives and manage vendor relationships and IT workstreams. Contribute to architecture workshops and maintain detailed infrastructure documentation.