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Become A Business Analyst, Support

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Working As A Business Analyst, Support

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $99,130

    Average Salary

What Does A Business Analyst, Support Do At Comcast

* Provides weekly, monthly, and annual reports.
* Provides special reports and analyses to support the business as necessary.
* Supports efforts to maintain accurate master data.
* Extracts data and provides analysis of master and transactional data.
* Conduct regular audits to ensure data integrity.
* Identifies issues, analyzes available data and information, and recommends changes to management.
* Creates and maintains multiple operational reporting tools.
* Provides analytical support of actual results against budget and feasibility of proposed business strategies.
* Consolidates data reports and delivers to help drive data-based strategic decision making.
* Provides analysis prior to and following any recommended changes.
* May create and maintain compliance reports that identify discrepancies within the Company's billing systems.
* May conduct regular HRIS maintenance and audits to ensure the quality of data integrity.
* May ensure that all employee records in the HRIS databases are accurately updated in a timely fashion.
* Provides user feedback to management and helps influence future systems enhancements.
* May provide guidance and direction on complex HRIS transactions.
* Ensures accuracy of data through partnerships with team members.
* Provides day-to-day validation and spot checks.
* May prepare reports to be used by other departments to correct billing issues.
* Other duties and responsibilities as assigned.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance.
* Must be able to work nights and weekends, variable schedule(s) as necessary.
* Job Specification:
* Education Level
* Bachelors Degree or Equivalent

What Does A Business Analyst, Support Do At Jpmorgan Chase

* Provide production and non-production environment support for critical Applications.
* Maintain Business Process Indicator of 99
* or higher.
* This includes monitoring of the environment, managing, tracking, and resolving incidents and escalations.
* Analyze data processing problems to implement and improve resiliency of the application supported.
* Performing RCAs for production incidents and preventing reoccurrences.
* Partner closely with Application Development, Testing teams, all data consumers, and other dependent support teams.
* Participate in on-call rotation for application support, including weekends and off-hours.
* Improve productivity, supportability and efficiency by automation of repeatable tasks using tools and scripting.
* Create and improve system documentation (Run books, FAQs).
* Produce production metrics.
* Build and foster relationships across multiple organizations.
* Participate in Disaster Recovery events and Major Event Changes.
* Performing a daily health check of intra-day/overnight system batch processes.
* Works with Change Management/ Release Managers on the evaluation of change events.
* Runs technical bridges, as required and leverages experience and organizational knowledge to reduce MTTR (Mean Time to Recover).
* years experience with Mortgage Banking
* years experience with Loan Lifecycle
* In addition, you will be qualified if you understand business requirements, can write functional requirements, develop detailed technical designs, and build / unit / system test application code
* Strong working knowledge of business interfaces
* Ability to work in a fast paced environment
* Good communication skills

What Does A Business Analyst, Support Do At Generac Power Systems, Inc.

* Verifies input information from engineering to output information from SAP
* Performs in SAP configured product acceptance testing and validation for new products or options.
* Performs in SAP regression testing of the configured products
* Monitors and documents requests and issues with configured products from multiple sources – customers, production, service
* Support developing and documenting best practices affecting product configuration utilizing SAP VC

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How To Become A Business Analyst, Support

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.


A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 


As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Business Analyst, Support jobs

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Business Analyst, Support Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Mandarin

  • French

  • Russian

  • Chinese

  • German

  • Cantonese

  • Italian

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Business Analyst, Support

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Business Analyst, Support Education

Business Analyst, Support

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Real Business Analyst, Support Salaries

Job Title Company Location Start Date Salary
Business Analyst/Application Support Cardinal Glass Industries, Inc. Eden Prairie, MN Feb 29, 2016 $123,577
Business Analyst/Application Support Cardinal Glass Industries, Inc. Eden Prairie, MN Mar 01, 2013 $112,000
Business Analyst/Administrator/Applications-User Support Trigyn Technologies, Inc. Islandia, NY Sep 27, 2016 $104,000
SR. Business Analyst, Business Analysis & Support SS&C Technologies, Inc. McLean, VA Jun 30, 2016 $103,750
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Sep 06, 2010 $100,000 -
Business Analyst and Support Lead ELC Management LLC Melville, NY Aug 24, 2016 $93,150
Business Analyst-Support HSBC Bank USA, N.A. New York, NY Oct 08, 2016 $85,000
Associate, Business Analyst/Production Support Bank of America N.A. Chicago, IL Jun 27, 2011 $78,000 -
Business Intelligence Infrastructure Support Ignite Management Consultants LLC Bethel, WA Oct 21, 2013 $75,000
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Oct 22, 2010 $75,000 -
Business Support Analsyt Davita Inc. Coppell, TX Sep 30, 2015 $70,008
Business Analyst Support Herff Jones, LLC Indianapolis, IN Feb 29, 2016 $70,000
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Aug 29, 2011 $65,978 -
Business Analyst/System Support Sonnick Partners, LLC New York, NY Sep 20, 2014 $60,362
Business Analyst Technical Support KVS Enterprises LLC Kendall Park, NJ Jan 10, 2011 $60,314
Business Analyst & Support Cempra, Inc. Chapel Hill, NC Sep 01, 2015 $55,120
Business Analyst China Support Sagent Pharmaceuticals, Inc. Schaumburg, IL Sep 01, 2014 $55,000
Business Analyst, Product Support Calypso Technology, Inc. San Francisco, CA Nov 01, 2009 $55,000 -
Business Analyst, Revenue Cycle Clinical Support Umass Memorial Medical Center, Inc. Worcester, MA Nov 24, 2014 $52,000 -
Business Analyst, Logistics and AP Support LF Sourcing (Millwork) LLC New York, NY Mar 10, 2016 $51,376

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Top Skills for A Business Analyst, Support


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Top Business Analyst, Support Skills

  1. Business Requirements
  2. Data Entry
  3. Business Process
You can check out examples of real life uses of top skills on resumes here:
  • Worked with production data to validate business requirements and assure trends were reported to management.
  • Assisted clients around the world with data entry, IWRS/IVR and Imaging queries.
  • Total Quality Management - Monitor the effectiveness of electronic records system and associated business processes.
  • Perform financial analysis and reporting in order to monitor finances associated with business operations.
  • Required SQL queries to compute metrics and affirm recommendations.

Top Business Analyst, Support Employers

Business Analyst, Support Videos

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