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Become A Business Analyst, Support

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Working As A Business Analyst, Support

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $78,000

    Average Salary

What Does A Business Analyst, Support Do

Management analysts, often called management consultants, propose ways to improve an organization’s efficiency. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.

Duties

Management analysts typically do the following:

  • Gather and organize information about the problem to be solved or the procedure to be improved
  • Interview personnel and conduct onsite observations to determine the methods, equipment, and personnel that will be needed
  • Analyze financial and other data, including revenue, expenditure, and employment reports
  • Develop solutions or alternative practices
  • Recommend new systems, procedures, or organizational changes
  • Make recommendations to management through presentations or written reports
  • Confer with managers to ensure changes are working

Although some management analysts work for the organization that they analyze, most work as consultants on a contractual basis. 

Whether they are self-employed or part of a large consulting company, the work of a management analyst may vary from project to project. Some projects require a team of consultants, each specializing in one area. In other projects, consultants work independently with the client organization’s managers.

Management analysts often specialize in certain areas, such as inventory management or reorganizing corporate structures to eliminate duplicate and nonessential jobs. Some consultants specialize in a specific industry, such as healthcare or telecommunications. In government, management analysts usually specialize by type of agency.

Organizations hire consultants to develop strategies for entering and remaining competitive in today’s marketplace.

Management analysts who work on contract may write proposals and bid for jobs. Typically, an organization that needs the help of a management analyst solicits proposals from a number of consultants and consulting companies that specialize in the needed work. Those who want the work must then submit a proposal by the deadline that explains how the consultant will do the work, who will do the work, why they are the best consultants to do the work, what the schedule will be, and how much it will cost. The organization that needs the consultants then selects the proposal that best meets its needs and budget.

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How To Become A Business Analyst, Support

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.

Education

A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 

Advancement

As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Business Analyst, Support Career Paths

Business Analyst, Support
Business Analyst Manager Finance Manager
Senior Finance Manager
11 Yearsyrs
Business Analyst Consultant Controller
Controller, Vice President
11 Yearsyrs
Business Analyst Consultant Information Technology Manager
Senior Information Technology Manager
10 Yearsyrs
Business Analyst-Consultant Senior Business Analyst Project Manager
Manager, Project Management
9 Yearsyrs
Business Analyst-Consultant Project Manager
Delivery Manager
7 Yearsyrs
Business Analyst-Consultant Project Manager Program Manager
Manager, Program Management
9 Yearsyrs
Senior Business Analyst Manager Information Technology Manager
Information Technology Operations Manager
9 Yearsyrs
Senior Business Analyst Information Technology Project Manager
Service Delivery Manager
10 Yearsyrs
Team Leader Director Finance Director
Senior Director Of Finance
14 Yearsyrs
Team Leader Manager Program Manager
Global Program Manager
10 Yearsyrs
Team Leader Office Manager Finance Manager
Finance Project Manager
8 Yearsyrs
Systems Administrator Consultant Senior Finance Analyst
Finance Leader
7 Yearsyrs
Systems Administrator Information Technology Consultant Senior Programmer Analyst
Application Manager
9 Yearsyrs
Systems Administrator Senior Consultant Consultant/Project Manager
Manager, Project Management Office
12 Yearsyrs
Technical Business Analyst Project Leader Solutions Architect
Solutions Manager
8 Yearsyrs
Technical Business Analyst Project Leader Project Management Lead
Change Manager
9 Yearsyrs
Technical Business Analyst Business Process Analyst
Business Process Manager
10 Yearsyrs
Business Analyst/Project Manager Technical Project Manager Implementation Manager
Integration Manager
9 Yearsyrs
Quality Assurance Analyst Senior Consultant Business Systems Senior Analyst
Business Leader
8 Yearsyrs
Quality Assurance Analyst Compliance Analyst Asset Manager
Vending Manager
7 Yearsyrs
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Do you work as a Business Analyst, Support?

Help others decide if this is a good career for them

Average Length of Employment
Process Analyst 2.7 years
Analyst 2.4 years
Solutions Analyst 2.4 years
Top Careers Before Business Analyst, Support
Analyst 4.9%
Consultant 4.6%
Internship 3.1%
Supervisor 2.8%
Specialist 2.5%
Top Careers After Business Analyst, Support
Physician 3.6%
Consultant 3.4%

Do you work as a Business Analyst, Support?

Average Yearly Salary
$78,000
View Detailed Salary Report
$56,000
Min 10%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$108,000
Max 90%
Best Paying Company
Google
Highest Paying City
Albany, NY
Highest Paying State
Alaska
Avg Experience Level
3.0 years
How much does a Business Analyst, Support make at top companies?
The national average salary for a Business Analyst, Support in the United States is $78,151 per year or $38 per hour. Those in the bottom 10 percent make under $56,000 a year, and the top 10 percent make over $108,000.

Real Business Analyst, Support Salaries

Job Title Company Location Start Date Salary
Pricing Business Support Analyst Accenture LLP Sunnyvale, CA Dec 07, 2010 $130,000
Business Analyst/Application Support Cardinal Glass Industries, Inc. Eden Prairie, MN Feb 29, 2016 $123,577
Business Support Analyst III The TJX Companies, Inc. Marlborough, MA Aug 23, 2016 $113,530
Business Analyst/Application Support Cardinal Glass Industries, Inc. Eden Prairie, MN Mar 01, 2013 $112,000
Peoplesoft Support Business Analyst Genuine Parts Company Atlanta, GA Sep 24, 2015 $110,527
Business Support Analyst III The TJX Companies, Inc. Marlborough, MA Feb 11, 2015 $110,000
Business Support Analyst KV Pharmaceutical Company Bridgeton, MO Apr 14, 2010 $110,000 -
$120,000
Peoplesoft Support Business Analyst Genuine Parts Company Atlanta, GA Sep 24, 2012 $105,000
Business Support Analyst KV Pharmaceutical Company Saint Louis, MO Nov 27, 2012 $104,350 -
$146,090
Business Analyst/Administrator/Applications-User Support Trigyn Technologies, Inc. Islandia, NY Sep 27, 2016 $104,000
Business Support Analyst Ridge Business Solutions LLC Marlborough, MA Aug 15, 2016 $100,000
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Sep 06, 2010 $100,000 -
$130,000
Business Support Analyst II The TJX Companies, Inc. Marlborough, MA Jul 10, 2014 $97,000
Business Support Analyst II The TJX Companies, Inc. Framingham, MA Oct 17, 2013 $95,501
Business Support Analyst II The TJX Companies, Inc. Framingham, MA Apr 13, 2013 $91,750
Business Support Analyst II The TJX Companies, Inc. Marlborough, MA Feb 09, 2015 $90,000
Business Support Analyst IBM India Private Limited Bethesda, MD May 25, 2014 $88,774
Business Analyst-Support HSBC Bank USA, N.A. New York, NY Oct 08, 2016 $85,000
Business Support Analyst II The TJX Companies, Inc. Westborough, MA Aug 02, 2013 $83,000
Business System Analyst/Support Analyst Sagarsoft, Inc. Glastonbury, CT Jul 01, 2016 $81,393
Business System Analyst/Support Analyst Sagarsoft, Inc. Hartford, CT Feb 23, 2016 $81,393
Business Support Analyst Medecision, Inc. Corona, CA Feb 22, 2016 $80,000
Business Analyst Support Herff Jones, LLC Indianapolis, IN Feb 29, 2016 $70,000
Tactical Support Business Analyst Capspire, Inc. Fayetteville, AR Apr 01, 2012 $70,000
Business Support Analyst Cloudpassage, Inc. San Francisco, CA Feb 08, 2016 $67,683 -
$90,000
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Aug 29, 2011 $65,978 -
$101,000
Business Support Analyst Cloudpassage, Inc. San Francisco, CA Aug 20, 2015 $64,210 -
$80,000
Bid Support Business Analyst Fujitsu America, Inc. Edison, NJ Oct 17, 2014 $61,500
Bid Support Business Analyst Fujitsu America, Inc. Edison, NJ Oct 20, 2014 $61,500
International Business Support Analyst Prometheus Group Enterprises, LLC Raleigh, NC Dec 09, 2016 $60,445 -
$90,000

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How Would You Rate The Salary Of a Business Analyst, Support?

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Top Skills for A Business Analyst, Support

  1. Business Requirements
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Documented/translated moderately complex business requirements into functional and technical requirements.
  • Perform multiple tasks which include data entry, filing, creating new accounts, create/proof letters, and process account maintenance.
  • Conducted quarterly internal review and assisted Customer Service with compliance.
  • Facilitated requirement-gathering interviews, develop test cases, and test data.
  • Involved in preparing annual budget, financial reports, and scheduled expenditures and ran SQL queries for varied reports.

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Top 10 Best States for Business Analysts, Support

  1. Virginia
  2. New Jersey
  3. District of Columbia
  4. Maryland
  5. Connecticut
  6. Washington
  7. Massachusetts
  8. New York
  9. Texas
  10. North Carolina
  • (3,375 jobs)
  • (1,829 jobs)
  • (1,085 jobs)
  • (1,512 jobs)
  • (844 jobs)
  • (1,324 jobs)
  • (1,936 jobs)
  • (3,232 jobs)
  • (4,428 jobs)
  • (2,003 jobs)

Business Analyst, Support Demographics

Gender

Female

48.5%

Male

42.1%

Unknown

9.4%
Ethnicity

White

56.6%

Hispanic or Latino

14.8%

Asian

12.6%

Black or African American

11.6%

Unknown

4.4%
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Foreign Languages Spoken

Spanish

42.3%

French

9.6%

Hindi

7.7%

Mandarin

7.7%

Cantonese

5.8%

Urdu

5.8%

Chinese

3.8%

Italian

3.8%

Portuguese

1.9%

Serbian

1.9%

German

1.9%

Russian

1.9%

Korean

1.9%

Croatian

1.9%

Arabic

1.9%
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Business Analyst, Support Education

Schools

University of Phoenix

20.9%

University of Houston

9.4%

Strayer University

6.3%

Webster University

4.2%

Kean University

4.2%

American InterContinental University

4.2%

San Jose State University

4.2%

Colorado Technical University

4.2%

Bellevue University

4.2%

University of South Florida

3.7%

Pace University - New York

3.7%

Ashford University

3.7%

Villanova University

3.7%

Western Governors University

3.7%

Liberty University

3.7%

Central Michigan University

3.7%

University of North Carolina at Greensboro

3.1%

Tennessee State University

3.1%

University of Texas at Arlington

3.1%

University of Maryland - University College

3.1%
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Majors

Business

33.3%

Computer Science

7.2%

Computer Information Systems

6.3%

Finance

5.7%

Accounting

5.7%

Information Technology

5.6%

Project Management

3.8%

Marketing

3.8%

Economics

3.6%

Management Information Systems

3.2%

Management

3.1%

Information Systems

3.0%

Psychology

2.2%

Communication

2.1%

Education

2.0%

Computer Networking

2.0%

Human Resources Management

2.0%

Business/Commerce

1.9%

Health Care Administration

1.8%

Political Science

1.7%
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Degrees

Bachelors

47.0%

Masters

24.4%

Other

16.0%

Associate

6.7%

Certificate

3.9%

Diploma

1.7%

Doctorate

0.2%

License

0.1%
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