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Become A Business Analyst, Support

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Working As A Business Analyst, Support

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $72,700

    Average Salary

What Does A Business Analyst, Support Do

Management analysts, often called management consultants, propose ways to improve an organization’s efficiency. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.

Duties

Management analysts typically do the following:

  • Gather and organize information about the problem to be solved or the procedure to be improved
  • Interview personnel and conduct onsite observations to determine the methods, equipment, and personnel that will be needed
  • Analyze financial and other data, including revenue, expenditure, and employment reports
  • Develop solutions or alternative practices
  • Recommend new systems, procedures, or organizational changes
  • Make recommendations to management through presentations or written reports
  • Confer with managers to ensure changes are working

Although some management analysts work for the organization that they analyze, most work as consultants on a contractual basis. 

Whether they are self-employed or part of a large consulting company, the work of a management analyst may vary from project to project. Some projects require a team of consultants, each specializing in one area. In other projects, consultants work independently with the client organization’s managers.

Management analysts often specialize in certain areas, such as inventory management or reorganizing corporate structures to eliminate duplicate and nonessential jobs. Some consultants specialize in a specific industry, such as healthcare or telecommunications. In government, management analysts usually specialize by type of agency.

Organizations hire consultants to develop strategies for entering and remaining competitive in today’s marketplace.

Management analysts who work on contract may write proposals and bid for jobs. Typically, an organization that needs the help of a management analyst solicits proposals from a number of consultants and consulting companies that specialize in the needed work. Those who want the work must then submit a proposal by the deadline that explains how the consultant will do the work, who will do the work, why they are the best consultants to do the work, what the schedule will be, and how much it will cost. The organization that needs the consultants then selects the proposal that best meets its needs and budget.

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How To Become A Business Analyst, Support

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.

Education

A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 

Advancement

As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Do you work as a Business Analyst, Support?

Business Analyst, Support Jobs

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Average Length of Employment
Senior Analyst 3.2 years
Analyst 2.4 years
Top Employers Before
Consultant 5.3%
Analyst 4.6%
Specialist 2.7%
Top Employers After
Consultant 3.2%

Do you work as a Business Analyst, Support?

Business Analyst, Support Demographics

Gender

Female

52.3%

Male

45.2%

Unknown

2.5%
Ethnicity

White

56.6%

Hispanic or Latino

15.0%

Asian

12.1%

Black or African American

11.9%

Unknown

4.4%
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Languages Spoken

Spanish

42.9%

French

9.5%

Mandarin

9.5%

Hindi

7.1%

Urdu

7.1%

Chinese

4.8%

Italian

4.8%

Portuguese

2.4%

German

2.4%

Cantonese

2.4%

Russian

2.4%

Korean

2.4%

Arabic

2.4%
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Business Analyst, Support Education

Schools

University of Phoenix

16.9%

Strayer University

7.6%

Webster University

5.9%

University of Houston

5.9%

Bellevue University

5.9%

American InterContinental University

5.1%

Liberty University

5.1%

Villanova University

4.2%

Ashford University

4.2%

San Jose State University

4.2%

University of New Haven

4.2%

University of North Carolina at Greensboro

3.4%

University of North Texas

3.4%

George Washington University

3.4%

Boise State University

3.4%

Pennsylvania State University

3.4%

Howard University

3.4%

University of Connecticut

3.4%

University of Kentucky

3.4%

University of Maryland - University College

3.4%
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Majors

Business

33.3%

Computer Science

8.2%

Computer Information Systems

6.1%

Finance

5.6%

Information Technology

5.4%

Accounting

5.0%

Marketing

4.7%

Project Management

3.8%

Information Systems

3.2%

Management Information Systems

3.0%

Management

2.9%

Economics

2.9%

Education

2.5%

Psychology

2.3%

Political Science

2.2%

Liberal Arts

2.0%

Computer Networking

1.8%

Criminal Justice

1.8%

Human Resources Management

1.8%

Communication

1.6%
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Degrees

Bachelors

45.3%

Masters

24.1%

Other

18.9%

Associate

6.2%

Certificate

3.6%

Diploma

1.3%

Doctorate

0.4%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Analyst, Support Salaries

Job Title Company Location Start Date Salary
Pricing Business Support Analyst Accenture LLP Sunnyvale, CA Dec 07, 2010 $130,000
Business Analyst/Application Support Cardinal Glass Industries, Inc. Eden Prairie, MN Feb 29, 2016 $123,577
Business Support Analyst III The TJX Companies, Inc. Marlborough, MA Aug 23, 2016 $113,530
Business Analyst/Application Support Cardinal Glass Industries, Inc. Eden Prairie, MN Mar 01, 2013 $112,000
Peoplesoft Support Business Analyst Genuine Parts Company Atlanta, GA Sep 24, 2015 $110,527
Business Support Analyst KV Pharmaceutical Company Bridgeton, MO Apr 14, 2010 $110,000 -
$120,000
Business Support Analyst III The TJX Companies, Inc. Marlborough, MA Feb 11, 2015 $110,000
Peoplesoft Support Business Analyst Genuine Parts Company Atlanta, GA Sep 24, 2012 $105,000
Business Support Analyst KV Pharmaceutical Company Saint Louis, MO Nov 27, 2012 $104,350 -
$146,090
Business Analyst/Administrator/Applications-User Support Trigyn Technologies, Inc. Islandia, NY Sep 27, 2016 $104,000
Business Support Analyst Ridge Business Solutions LLC Marlborough, MA Aug 15, 2016 $100,000
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Sep 06, 2010 $100,000 -
$130,000
Business Support Analyst II The TJX Companies, Inc. Marlborough, MA Jul 10, 2014 $97,000
Business Support Analyst II The TJX Companies, Inc. Framingham, MA Oct 17, 2013 $95,501
Business Support Analyst II The TJX Companies, Inc. Framingham, MA Apr 13, 2013 $91,750
Business Support Analyst II The TJX Companies, Inc. Marlborough, MA Feb 09, 2015 $90,000
Business Support Analyst IBM India Private Limited Bethesda, MD May 25, 2014 $88,774
Business Analyst-Support HSBC Bank USA, N.A. New York, NY Oct 08, 2016 $85,000
Business Support Analyst II The TJX Companies, Inc. Westborough, MA Aug 02, 2013 $83,000
Business System Analyst/Support Analyst Sagarsoft, Inc. Hartford, CT Feb 23, 2016 $81,393
Business System Analyst/Support Analyst Sagarsoft, Inc. Glastonbury, CT Jul 01, 2016 $81,393
Business Support Analyst Medecision, Inc. Corona, CA Feb 22, 2016 $80,000
Business Analyst Support Herff Jones, LLC Indianapolis, IN Feb 29, 2016 $70,000
Tactical Support Business Analyst Capspire, Inc. Fayetteville, AR Apr 01, 2012 $70,000
Business Support Analyst Cloudpassage, Inc. San Francisco, CA Feb 08, 2016 $67,683 -
$90,000
Business Analyst, Support Calypso Technology, Inc. San Francisco, CA Aug 29, 2011 $65,978 -
$101,000
Business Support Analyst Cloudpassage, Inc. San Francisco, CA Aug 20, 2015 $64,210 -
$80,000
Bid Support Business Analyst Fujitsu America, Inc. Edison, NJ Oct 20, 2014 $61,500
Bid Support Business Analyst Fujitsu America, Inc. Edison, NJ Oct 17, 2014 $61,500
International Business Support Analyst Prometheus Group Enterprises, LLC Raleigh, NC Dec 09, 2016 $60,445 -
$90,000

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Top Skills for A Business Analyst, Support

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  1. Business Requirements
  2. Process Improvement
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Designed and developed the operational solutions to business requirements as outlined in the goals and strategies of the Corporations Re-engineering initiative.
  • Identified and implemented a process improvement to check validation process using Lean/Six Sigma methodology that generated $55K of annual savings.
  • Assisted clients around the world with data entry, IWRS/IVR and Imaging queries.
  • Develop test plans for assigned projects and performed application testing as necessary.
  • Provide reporting by means of SQL and API calls that users could customize to the report they needed.

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