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Business analyst, support vs business analyst

The differences between business analysts, support and business analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a business analyst, support and a business analyst. Additionally, a business analyst has an average salary of $74,431, which is higher than the $68,419 average annual salary of a business analyst, support.

The top three skills for a business analyst, support include project management, data analysis and business processes. The most important skills for a business analyst are project management, data analysis, and business analysis.

Business analyst, support vs business analyst overview

Business Analyst, SupportBusiness Analyst
Yearly salary$68,419$74,431
Hourly rate$32.89$35.78
Growth rate11%9%
Number of jobs212,850170,514
Job satisfaction-4
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 71%
Average age4444
Years of experience44

What does a business analyst, support do?

A business analyst/support is responsible for assisting with the company's project management procedures, ensuring that the processes meet the project deliverables timely and accurately. Business analysts/supports coordinate with the clients to update them with the project's progress and inform them of necessary adjustments as needed. They analyze the clients' specifications and requirements, plan technical solutions, and maintain materials and resources within the budget goals. A business analyst/support must have excellent communication and organizational skills, as well as quickly adapting to market changes and immediately resolve project inconsistencies together with the project team.

What does a business analyst do?

Business analysts are employees who are responsible for interpreting business data and coming up with business solutions. They are well-versed in whatever business the company is in, and they have strong business acumen. They collect data related to the business and then interpret and analyze the data. Business analysts should be able to conduct different levels of analyses and must also be able to create a sound study. Once the analysis is done, they provide recommendations or strategic direction to decision-makers that will help the business become sustainable and grow.

Business analyst, support vs business analyst salary

Business analysts, support and business analysts have different pay scales, as shown below.

Business Analyst, SupportBusiness Analyst
Average salary$68,419$74,431
Salary rangeBetween $45,000 And $103,000Between $53,000 And $103,000
Highest paying CityFramingham, MAMountain View, CA
Highest paying stateMassachusettsWashington
Best paying companyCity National BankThe Citadel
Best paying industryManufacturingFinance

Differences between business analyst, support and business analyst education

There are a few differences between a business analyst, support and a business analyst in terms of educational background:

Business Analyst, SupportBusiness Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 71%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityStanford University

Business analyst, support vs business analyst demographics

Here are the differences between business analysts, support' and business analysts' demographics:

Business Analyst, SupportBusiness Analyst
Average age4444
Gender ratioMale, 46.8% Female, 53.2%Male, 53.9% Female, 46.1%
Race ratioBlack or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage12%11%

Differences between business analyst, support and business analyst duties and responsibilities

Business analyst, support example responsibilities.

  • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
  • Participate in business validation workshops and UAT for CRM releases.
  • Test and write solution and diagram reports for new system performance software in QA lab environment.
  • Enter project definitions/structures, invoices, budgets, scope of work, and special requirements into ERP system.
  • Ensure facility health for crm-relate issues.o support the facility's CRM operation as a tier-1 analyst (on-call).
  • Qualify team responsibilities include team leader, QA, audit functional test, trend analysis, and inventory handling.
  • Show more

Business analyst example responsibilities.

  • Lead the implementation of a web-base application in an UNIX environment for an organization that manages pharmacy claims data.
  • Lead CRP sessions during implementation, design and testing.
  • Manage the resolution of forty plus software issues with PeopleSoft's design and development teams.
  • Used ALM as the requirements management tool to capture, prioritize, and manage requirements.
  • Complete updated version of website and provide CMS system to internal staff to manage website content.
  • Manage PeopleSoft security audits, end-user support for security issues, and security changes to role and permission lists.
  • Show more

Business analyst, support vs business analyst skills

Common business analyst, support skills
  • Project Management, 7%
  • Data Analysis, 7%
  • Business Processes, 6%
  • Business Support, 6%
  • Process Improvement, 5%
  • Data Entry, 4%
Common business analyst skills
  • Project Management, 7%
  • Data Analysis, 6%
  • Business Analysis, 6%
  • User Stories, 5%
  • User Acceptance, 4%
  • Test Cases, 3%

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