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Become A Business Analyst/Technical Lead

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Working As A Business Analyst/Technical Lead

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $112,613

    Average Salary

What Does A Business Analyst/Technical Lead Do

Computer systems analysts study an organization’s current computer systems and procedures and design information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.

Duties

Computer systems analysts typically do the following:

  • Consult with managers to determine the role of IT systems in an organization
  • Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness
  • Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile
  • Devise ways to add new functionality to existing computer systems
  • Design and implement new systems by choosing and configuring hardware and software
  • Oversee the installation and configuration of new systems to customize them for the organization
  • Conduct testing to ensure that the systems work as expected
  • Train the systems’ end users and write instruction manuals

Computer systems analysts use a variety of techniques such as data modeling to design computer systems. Data modeling allows analysts to view the processes and data flows even before programs have been written. 

Once programs have been written, analysts conduct in-depth tests and analyze information and trends in the data to increase a system’s performance and efficiency.

Analysts calculate requirements for how much memory and speed the computer system needs. They prepare flowcharts or other kinds of diagrams for programmers or engineers to use when building the system. Analysts also work with these people to solve problems that arise after the initial system is set up. Most analysts do some programming in the course of their work.

Most computer systems analysts specialize in certain types of computer systems that are specific to the organization they work with. For example, an analyst might work predominantly with financial computer systems or engineering computer systems.

Systems analysts help other IT team members understand how computer systems can best serve an organization by working closely with the organization’s business leaders.

In some cases, analysts who supervise the initial installation or upgrade of IT systems from start to finish may be called IT project managers. They monitor a project’s progress to ensure that deadlines, standards, and cost targets are met. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

Many computer systems analysts are general-purpose analysts who develop new systems or fine-tune existing ones; however, there are some specialized systems analysts. The following are examples of types of computer systems analysts:

Systems designers or systems architects specialize in helping organizations choose specific types of hardware and software systems. They translate the long-term business goals of an organization into technical solutions. Analysts develop a plan for the computer systems that will be able to reach those goals. They work with management to ensure that systems and the IT infrastructure are set up to best serve the organization’s mission.

Software quality assurance (QA) analysts do in-depth testing and diagnose problems of the systems they design in order to make sure that critical requirements are met. They also write reports to management recommending ways to improve the systems.

Programmer analysts design and update their system’s software and create applications tailored to their organization’s needs. They do more coding and debugging than other types of analysts, although they still work extensively with management and business analysts to determine what business needs the applications are meant to address. Other occupations that do programming are computer programmers and software developers.

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How To Become A Business Analyst/Technical Lead

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.

Education

Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.

Advancement

With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Business Analyst/Technical Lead Jobs

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Business Analyst/Technical Lead Career Paths

Business Analyst/Technical Lead
Project Manager/Analyst Consultant/Project Manager Information Technology Project Manager
Business Program Manager
10 Yearsyrs
Technical Project Manager Business Consultant Business Systems Senior Analyst
Business Systems Manager
9 Yearsyrs
Consultant Management Consultant Change Management Consultant
Change Manager
10 Yearsyrs
Consultant Senior Consultant Solutions Architect
Customer Relationship Management Manager
8 Yearsyrs
Project Manager/Analyst Program Manager Senior Manager
Director Of Enterprise Architecture
14 Yearsyrs
Business Analyst/Project Manager Information Technology Project Manager Information Technology Director
Director Of Information Technology Services
12 Yearsyrs
Lead Business Systems Analyst Senior Project Manager Engineering Director
Director Of Software Development
12 Yearsyrs
Lead Business Analyst Business Analyst/Project Manager Senior Project Manager
Director Project Management Office
13 Yearsyrs
Senior Project Manager Principal Consultant Senior Information Technology Manager
Director, Applications
12 Yearsyrs
Technical Project Manager Program Manager Human Resources Generalist
Hris Manager
10 Yearsyrs
Information Technology Project Manager Management Consultant Information Technology Consultant
Information Technology Systems Manager
8 Yearsyrs
Lead Business Analyst Project Manager Information Technology Project Manager
Infrastructure Project Manager
11 Yearsyrs
Business Analyst/Project Manager Project Manager Information Technology Project Manager
Manager, Project Management
9 Yearsyrs
Lead Business Systems Analyst Business Analyst/Project Manager Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Information Technology Project Manager Information Technology Director Business Analyst
Product Owner
9 Yearsyrs
Project Manager Information Technology Project Manager Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Project Manager Senior Project Manager
Senior Technical Program Manager
12 Yearsyrs
Senior Project Manager Director Of Product Development Purchasing Manager
Supply Chain Consultant
10 Yearsyrs
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Do you work as a Business Analyst/Technical Lead?

Help others decide if this is a good career for them

Average Length of Employment
Analyst Lead 2.8 years
Top Employers Before
Developer 5.3%
Consultant 4.2%
Top Employers After
Consultant 4.7%

Do you work as a Business Analyst/Technical Lead?

Business Analyst/Technical Lead Demographics

Gender

Male

61.6%

Female

36.0%

Unknown

2.5%
Ethnicity

White

49.3%

Asian

25.2%

Hispanic or Latino

11.6%

Black or African American

9.3%

Unknown

4.5%
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Foreign Languages Spoken

Portuguese

40.0%

Russian

20.0%

Spanish

20.0%

Ukrainian

20.0%
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Business Analyst/Technical Lead Education

Schools

University of Phoenix

12.3%

Texas A&M University

7.0%

George Washington University

7.0%

More Tech Institute

7.0%

San Jose State University

5.3%

Villanova University

5.3%

University of New Hampshire

5.3%

Michigan State University

5.3%

University of Cincinnati

5.3%

University of Arizona

5.3%

Syracuse University

3.5%

ITT Technical Institute-Charlotte North

3.5%

University of Florida

3.5%

University of Alabama

3.5%

University of Memphis

3.5%

University of Washington

3.5%

Georgia Southern University

3.5%

University of Illinois at Chicago

3.5%

University of St. Thomas (Minnesota)

3.5%

Texas Tech University

3.5%
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Majors

Business

17.4%

Computer Science

16.7%

Electrical Engineering

7.6%

Information Technology

6.9%

Management Information Systems

6.3%

Computer Engineering

6.3%

Computer Information Systems

5.6%

Finance

4.9%

Management

4.5%

Engineering

3.8%

Computer Applications

3.1%

Marketing

2.4%

Mechanical Engineering

2.1%

Information Systems

2.1%

Industrial Engineering

2.1%

Accounting

2.1%

Journalism

1.7%

Education

1.7%

English

1.4%

Project Management

1.4%
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Degrees

Bachelors

48.7%

Masters

29.6%

Other

13.0%

Associate

3.7%

Certificate

2.9%

Diploma

1.6%

Doctorate

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Analyst/Technical Lead Salaries

Job Title Company Location Start Date Salary
Lead IT Business Analyst Barclays Services Corp. New York, NY Nov 23, 2011 $145,000 -
$240,000
Technical Lead, Business Analytics Blue Jeans Network, Inc. Mountain View, CA Sep 01, 2014 $145,000 -
$175,000
Technical Lead, Business Solutions Prolifics, Inc. New York, NY Oct 26, 2016 $138,133
Lead Business Analyst, Compliance IT Barclays Capital Services Inc. NJ Jan 15, 2016 $125,000 -
$150,000
Lead Business Analyst, IT Tesoro Companies, Inc. Carson, CA Feb 24, 2014 $125,000
Master Business Systems Analyst-Technical Lead Capital One Services, LLC Vienna, VA Jun 09, 2015 $123,000 -
$174,000
Master Business Systems Analyst-Technical Lead Capital One Services, LLC Vienna, VA Apr 22, 2015 $122,100 -
$174,000
Lead Business Analyst, Compliance IT Barclays Capital Services Inc. NJ Oct 15, 2015 $122,000
Lead Business Analyst, Compliance IT Barclays Services Corp. NJ Aug 04, 2016 $122,000 -
$148,000
Lead IT Business Analyst Chicago Mercantile Exchange, Inc. Chicago, IL Aug 25, 2014 $120,000
Lead IT Business Analyst Chicago Mercantile Exchange, Inc. Chicago, IL Sep 02, 2014 $120,000
Lead IT Business Analyst Chicago Mercantile Exchange Inc. Chicago, IL Nov 07, 2015 $118,220
Analyst Business Systems Lead IT Honeywell International Inc. Acton, MA Mar 28, 2014 $117,678
Master Business Systems Analyst-Technical Lead Capital One Services II LLC San Francisco, CA Jul 01, 2016 $115,000 -
$159,300
Lead Business Analyst, IT Tesoro Companies, Inc. San Antonio, TX Dec 17, 2016 $113,132
Technical Lead, Business Solutions Prolifics, Inc. New York, NY Apr 05, 2016 $111,114
Master Business Systems Analyst-Technical Lead Capital One Services, LLC Richmond, VA Jul 30, 2015 $110,000 -
$158,200
Lead IT Business Analyst Unigroup, Inc. Fenton, MO Sep 09, 2013 $110,000
Business Analyst/Tech Lead The Intersect Group, LLC Atlanta, GA Sep 23, 2016 $107,973 -
$136,000
IT Business Analyst Lead Hyster-Yale Group, Inc. Greenville, NC Jan 05, 2016 $105,353
Lead Business Analyst IT Tesoro Companies, Inc. San Antonio, TX Dec 16, 2013 $105,000
Senior Business Systems Analyst-Technical Lead Capital One Services II LLC Rolling Meadows, IL Feb 20, 2015 $100,000 -
$148,500
Senior Business Systems Analyst-Technical Lead Capital One Services, LLC Richmond, VA Dec 31, 2014 $100,000 -
$158,200
Lead IT Business Analyst Ecolab Inc. Saint Paul, MN Dec 03, 2012 $100,000
Senior Business Systems Analyst-Technical Lead Capital One Services, LLC Richmond, VA Mar 04, 2015 $98,000 -
$135,000
Lead IT Business Analyst Chicago Mercantile Exchange Chicago, IL Apr 11, 2016 $96,907 -
$149,250
Lead Business Analyst-Business Technology General Electric Company Schenectady, NY Jul 11, 2016 $95,000
Lead Technical Business Analyst Domino's Pizza, Inc. Ann Arbor, MI Dec 01, 2014 $95,000

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Top Skills for A Business Analyst/Technical Lead

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  1. Business Requirements
  2. Test Plans
  3. SQL
You can check out examples of real life uses of top skills on resumes here:
  • Prepare functional/technical requirements by analyzing the business requirements as related to the technical aspects of the hardware/software in the system.
  • Proposed and implemented business process improvements to expedite requirements and design gathering and partially automated the development of test plans.
  • Developed customized SQL reports and reporting tools for monitoring trade irregularities and customer activities/product trends.
  • Created and maintained internal process documentation, including maintaining a web environment.
  • Implemented business process improvements to manage annual price increases, non-stock inventory items and maintain base and advanced pricing data integrity.

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Top 10 Best States for Business Analyst/Technical Leads

  1. New Jersey
  2. Virginia
  3. Rhode Island
  4. Delaware
  5. District of Columbia
  6. North Carolina
  7. New York
  8. Minnesota
  9. Connecticut
  10. California
  • (1,524 jobs)
  • (2,689 jobs)
  • (169 jobs)
  • (205 jobs)
  • (778 jobs)
  • (1,537 jobs)
  • (2,370 jobs)
  • (1,183 jobs)
  • (673 jobs)
  • (5,675 jobs)

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