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What does a business analyst/technical lead do?

Updated January 8, 2025
8 min read
Quoted expert
Rebecca Sarver

A business analyst/technical lead develops strategies for business growth through extensive research and analyses. They also create plans to optimize the company's technical operations, gather and analyze data from different departments, conduct risk assessments, produce sales models and forecasts, and craft contingency plans. In some companies, they are also in charge of managing and supervising staff, establishing timelines and guidelines, and monitoring operations to swiftly resolve issues and concerns. Moreover, a business analyst/technical lead helps companies make decisions through their research findings.

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Business analyst/technical lead responsibilities

Here are examples of responsibilities from real business analyst/technical lead resumes:

  • Manage documentation of XML mapping and process flows for XML retrieval process.
  • Create shell scripts to manage, monitor, and troubleshoot servers, applications, processes for multiple groups.
  • Develop a tool using SQL, Java and shell script to automate daily report generation for complex large scale data.
  • Develop and manage SharePoint site to track opportunities for improvements.
  • Manage reporting documentation through all phases of the SDLC including gap definition documentation, functional specifications, and quality/test validations.
  • Bid {RFP} to own, develop and support their CRM application.
  • Help scrum teams to have better transparency between the development and test relate tasks.
  • Do the system integration testing with C-API and Java to ensure end to end correctness of the code.
  • Review test plans prepare by the QA team to make sure they are refer back to the functional requirements.
  • Identify and set expectations with RA's, QA's and developers by assigning responsibilities for deriving desire results.
  • Assist in UAT with users' availability and by assisting them support the development of artifacts require for operational support.
  • Create and maintain project documentation and house on SharePoint for transparency.
  • Coordinate development of testing/acceptance activities to include UAT, system integration and regression testing.
  • Compose full SDLC documentation including risk/benefits/mitigation analysis, technical specifications and designs, implementation plans, user documentation/FAQs.
  • Establish questionnaires and resource leveling requirement for implementing HIPAA 5010 and upgrading ICD 9 diagnosis codes to ICD 10 codes.

Business analyst/technical lead skills and personality traits

We calculated that 6% of Business Analyst/Technical Leads are proficient in Business Process, Project Management, and Business Analysis. They’re also known for soft skills such as Creativity, Analytical skills, and Communication skills.

We break down the percentage of Business Analyst/Technical Leads that have these skills listed on their resume here:

  • Business Process, 6%

    Proposed and implemented business process improvements to expedite requirements and design gathering and partially automated the development of test plans.

  • Project Management, 6%

    Champion the problem resolution through application of Project Management methodology and process improvement through Lean.

  • Business Analysis, 6%

    Provided business analysis and IT consulting services for various companies and organizations regarding implementation and enhancement of software systems.

  • Scrum, 5%

    Facilitated Agile Scrum Ceremonies including Daily Scrum Call, Sprint Planning, Sprint Review and Sprint Retrospective Meeting.

  • User Stories, 4%

    Interfaced with cross functional stakeholders to generate requirements and prepare user stories.

  • Jira, 4%

    Worked in creating the Project knowledge documentation (Confluence JIRA).

"business process," "project management," and "business analysis" are among the most common skills that business analyst/technical leads use at work. You can find even more business analyst/technical lead responsibilities below, including:

Creativity. The most essential soft skill for a business analyst/technical lead to carry out their responsibilities is creativity. This skill is important for the role because "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." Additionally, a business analyst/technical lead resume shows how their duties depend on creativity: "implemented business process improvements to manage annual price increases, non-stock inventory items and maintain base and advanced pricing data integrity. "

Analytical skills. Many business analyst/technical lead duties rely on analytical skills. "analysts must interpret complex information from various sources and decide the best way to move forward on a project," so a business analyst/technical lead will need this skill often in their role. This resume example is just one of many ways business analyst/technical lead responsibilities rely on analytical skills: "published and consumed soap and xml based remedy web services to facilitate data flow between interfaces. "

Communication skills. This is an important skill for business analyst/technical leads to perform their duties. For an example of how business analyst/technical lead responsibilities depend on this skill, consider that "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a business analyst/technical lead: "project managed installation of network infrastructure, upgraded as400 servers and improved business communications infrastructure. ".

Most common business analyst/technical lead skills

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Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume
Business Analyst/Technical Lead Resume

Compare different business analyst/technical leads

Business analyst/technical lead vs. Lead system analyst

A lead system analyst is someone who designs and analyzes existing systems used in a company. The person getting this position is tasked with reviewing all existing business processes, providing suggestions for improvements, and requesting upgrades. This position is vital for many businesses, especially ones focused on rapid business processing activities. Alongside this primary role, the lead system analyst also guides clients on the proper course of business systems and what changes are necessary to maximize the business's potential for success.

We looked at the average business analyst/technical lead salary and compared it with the wages of a lead system analyst. Generally speaking, lead system analysts are paid $5,776 lower than business analyst/technical leads per year.While their salaries may differ, the common ground between business analyst/technical leads and lead system analysts are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like project management, user acceptance, and sdlc.

While similarities exist, there are also some differences between business analyst/technical leads and lead system analyst. For instance, business analyst/technical lead responsibilities require skills such as "business process," "business analysis," "scrum," and "user stories." Whereas a lead system analyst is skilled in "strong analytical," "system design," "web application," and "business processes." This is part of what separates the two careers.

Lead system analysts earn the highest salaries when working in the retail industry, with an average yearly salary of $109,463. On the other hand, business analyst/technical leads are paid more in the construction industry with an average salary of $116,710.lead system analysts tend to reach similar levels of education than business analyst/technical leads. In fact, lead system analysts are 2.8% less likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.

Business analyst/technical lead vs. Senior analyst

A senior analyst's responsibilities will vary in every organization or industry. However, their primary role is to gain an understanding of a company's strengths and weaknesses. Through this, they can devise strategies and determine new opportunities that would be significant in attaining financial gains and a more substantial client base. Furthermore, it is a senior analyst's responsibility to coordinate with various departments, and even clients, to establish a rapport that will be essential in gaining the needed information to catapult a company to its finest.

On average, senior analysts earn a $27,538 lower salary than business analyst/technical leads a year.A few skills overlap for business analyst/technical leads and senior analysts. Resumes from both professions show that the duties of each career rely on skills like "business process," "project management," and "business analysis. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that business analyst/technical lead responsibilities requires skills like "scrum," "user stories," "jira," and "business stakeholders." But a senior analyst might use other skills in their typical duties, such as, "analytics," "data analysis," "tableau," and "strong analytical."

Senior analysts may earn a lower salary than business analyst/technical leads, but senior analysts earn the most pay in the finance industry with an average salary of $91,818. On the other hand, business analyst/technical leads receive higher pay in the construction industry, where they earn an average salary of $116,710.In general, senior analysts achieve similar levels of education than business analyst/technical leads. They're 0.6% less likely to obtain a Master's Degree while being 0.6% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for business analyst/technical leads in the next 3-5 years?

Rebecca SarverRebecca Sarver LinkedIn profile

Lecturer in Human Services Studies, Elmira College

The use of remote and virtual meetings will continue, even after COVID-19. Face-to-face meetings may still be the preferred method of contact, but the reality is that many clients who need to access services do not have reliable and consistent transportation to get to the services. Phones and computers enable more convenient meetings that are less costly in terms of time and travel. Some clients may prefer not to leave their homes.

Business analyst/technical lead vs. Technical system analyst

Technical Systems Analysts are employees who are adept in information technology (IT). They work in the IT department, where they oversee the different networks and systems that exist in the company. They manage the technical systems and ensure that these systems are working properly at all times. They generate reports related to the networks and systems. They then study and analyze these reports to identify existing problems or anticipate challenges that may come their way. These reports help them craft solutions to problems and invest in infrastructure that will address challenges.

On average scale, technical system analysts bring in lower salaries than business analyst/technical leads. In fact, they earn a $30,062 lower salary per year.By looking over several business analyst/technical leads and technical system analysts resumes, we found that both roles require similar skills in their day-to-day duties, such as "project management," "user acceptance," and "sdlc." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a business analyst/technical lead is likely to be skilled in "business process," "business analysis," "scrum," and "user stories," while a typical technical system analyst is skilled in "troubleshoot," "technical support," "san," and "data analysis."

Technical system analysts make a very good living in the finance industry with an average annual salary of $94,207. On the other hand, business analyst/technical leads are paid the highest salary in the construction industry, with average annual pay of $116,710.When it comes to education, technical system analysts tend to earn lower degree levels compared to business analyst/technical leads. In fact, they're 9.4% less likely to earn a Master's Degree, and 0.4% less likely to graduate with a Doctoral Degree.

Business analyst/technical lead vs. Technical analyst

A technical analyst is responsible for analyzing technical information and aligning it to the business strategies and procedures in meeting project goals. Technical analysts monitor technical system errors and provide immediate resolutions to ensure an efficient and smooth flow of operations. They comply with the business requirements and clients' specifications to facilitate the technical team with the best techniques to get the job done. A technical analyst should have excellent critical-thinking and communication skills, as well as having a broad knowledge of the technology industry and disciplines.

Technical analysts average a lower salary than the annual salary of business analyst/technical leads. The difference is about $38,292 per year.While their salaries may vary, business analyst/technical leads and technical analysts both use similar skills to perform their duties. Resumes from both professions include skills like "user acceptance," "sdlc," and "sql server. "While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "business process," "project management," "business analysis," and "scrum" are skills that commonly show up on business analyst/technical lead resumes. On the other hand, technical analysts use skills like digital transformation, customer service, strong analytical, and troubleshoot on their resumes.The retail industry tends to pay the highest salaries for technical analysts, with average annual pay of $88,568. Comparatively, the highest business analyst/technical lead annual salary comes from the construction industry.The average resume of technical analysts showed that they earn lower levels of education compared to business analyst/technical leads. So much so that theyacirc;euro;trade;re 7.3% less likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.4%.

Types of business analyst/technical lead

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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