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  • Remote FinTech Product Analyst - AI Trainer ($50-$60/hour)

    Data Annotation

    Remote business analyst/trainer job

    We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
    $50-60 hourly 60d+ ago
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  • Remote Partner Enablement Architect: GTM & Tech Training

    Victrays

    Remote business analyst/trainer job

    A leading integration solutions company is seeking a Director of Partner Learning & Enablement to develop comprehensive training and certification programs for partners. This role focuses on technical and go-to-market training, coordinating with various teams to enhance partner knowledge and capabilities. The ideal candidate has over 5 years of experience in instructional design and partner enablement, preferably within the enterprise software sector. This remote position allows for some travel, ensuring partners are well-equipped to implement and support the platform. #J-18808-Ljbffr
    $68k-127k yearly est. 5d ago
  • Remote Product Analyst, Care - Data-Driven Health Insights

    Alto Pharmacy 4.0company rating

    Remote business analyst/trainer job

    A leading pharmacy company is seeking a Product Analyst to join its Data Science and Analytics team. This role involves performing in-depth analysis of revenue and operational data, designing data models, and collaborating with various teams to drive business impact. The ideal candidate will have a degree in a quantitative field and experience in analytics, particularly with SQL, and creating dashboards. The position is remote-friendly, open to residents in multiple U.S. states. #J-18808-Ljbffr
    $84k-120k yearly est. 5d ago
  • Remote RevOps Data & Product Insights Analyst

    Outbuild Technologies Inc.

    Remote business analyst/trainer job

    A modern construction tech firm is looking for a BI Specialist to enhance data-driven decision-making across Sales, Marketing, Customer Success, and Finance. You will define KPIs, build automated dashboards in Databox, and ensure data integrity across the organization. Ideal candidates will have over 4 years in BI delivery, strong SQL and Python skills, and an ability to communicate insights effectively. This is a fully remote position available globally. #J-18808-Ljbffr
    $88k-128k yearly est. 4d ago
  • AI Training & Delivery Lead (Remote)

    Keywords Studios Plc

    Remote business analyst/trainer job

    A leading game services company is seeking a Lead to manage a 50-person team responsible for AI training and coordination across time zones. The role requires strong people management and collaboration skills, along with experience in presenting and critical thinking. Offering competitive compensation, remote work, and a supportive environment, this opportunity is perfect for proactive individuals ready to tackle new challenges. #J-18808-Ljbffr
    $78k-144k yearly est. 5d ago
  • Remote AI Training Leader for Skilled Trades

    Handshake 3.9company rating

    Remote business analyst/trainer job

    A leading AI initiative is recruiting First-Line Supervisors of Mechanics, Installers, and Repairers for a remote role that contributes to AI projects. Candidates will develop AI prompts, evaluate responses, and provide feedback based on real industry experience. Applicants should have at least 4 years of professional experience, focusing on tasks such as safety training and quality inspection. The position offers flexible hours and independent work, making it suitable for those looking to engage in an innovative field. #J-18808-Ljbffr
    $59k-117k yearly est. 4d ago
  • RevOps Data & Product Analyst

    Outbuild

    Remote business analyst/trainer job

    Outbuild is modernizing construction scheduling-connecting the master schedule to field execution so projects hit deadlines and reduce delays. We're a remote‑first, fast‑moving team with a strong culture and ambitious growth targets. Outbuild is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. OUR CORE VALUES Integrity: We do the right thing-even when it's hard, even when no one is looking. Our integrity builds trust with teammates, customers, and partners. It's the foundation of how we make decisions and take action. Honesty & Transparency: We communicate openly and clearly. Whether it's sharing wins or owning mistakes, we lead with truth. Transparency keeps our team aligned, builds stronger relationships, and drives better outcomes. Empathy: We take time to understand the experiences, challenges, and perspectives of others. By listening with care and responding with compassion, we build a culture where everyone feels seen, heard, and valued. Innovation: We challenge assumptions and seek better ways to build. Whether it's the tools we create or the problems we solve, we stay curious, move fast, and embrace bold ideas that move the construction industry forward. Quality: We take pride in our craft. From code to communication, every detail matters. We aim for excellence in everything we deliver-because our work shapes the way others build the world. Ownership: We act like owners-because we are. We step up, take accountability, and follow through. No task is too small, no problem is someone else's. We take initiative and drive results, together. You'll own the loop from source → model → insight → action across our GTM stack. With HubSpot Enterprise and Vitally at the core and Databox as our reporting layer, you'll turn messy, fragmented data into trusted dashboards, proactive insights, and automated reporting that changes how teams operate. You won't wait for requirements-you'll discover them by partnering with leaders, asking the right questions, and spotting opportunities. RESPONSIBILITIES In this role, you will drive alignment and data‑driven decision‑making across Sales, Customer Success, Marketing, and Finance by defining, publishing, and maintaining key performance indicators (KPIs); building and automating dashboards; modeling robust datasets; identifying and resolving data gaps; establishing reporting cadences; proactively delivering actionable insights; and implementing rigorous data quality safeguards. Your work will ensure each function has trusted, actionable data to support continuous improvement and growth. KEY RESPONSIBILITIES: Define & align KPIs across Sales, CS, Marketing, and Finance; publish and maintain a living KPI dictionary. Build dashboards in Databox (and adjacent tools) that automate manual reporting and drive decisions. Model data (SQL + Python) to create clean, reusable datasets when out‑of‑the‑box connectors fall short. Diagnose & surface data gaps/leaks across the journey; partner with RevOps to fix them at the source. Stand up reporting cadences (executive/functional scorecards, alerts, weekly/monthly reviews). Proactively deliver insights (opportunity areas, risk cohorts, funnel bottlenecks) with clear actions and owners. Create data contracts & quality guardrails (required fields, validation, dedupe, monitoring, alerts). WHAT GREAT LOOKS LIKE (OUTCOMES) A trusted single source of truth for GTM KPIs in Databox. Teams spend less time pulling spreadsheets and more time acting on insights. Funnel, attribution, and retention views that explain performance and suggest next best actions. Clear, enforced data standards across systems; measurable reduction in data defects. Reporting and dashboards are audit‑ready, with clear data lineage, usage logs, and standardized metric definitions documented for internal alignment. MINIMUM QUALIFICATIONS 4+ years of experience with proven BI delivery (ideally Databox; Power BI/Tableau/Looker acceptable with fast ramp). Basic stats knowledge. HubSpot Enterprise admin/analytics experience, custom coded actions, custom apps (lifecycle, workflows, fields, integrations, etc.). Strong SQL and practical Python (transforms, API pulls, notebooks/scripts). Track record + solid portfolio of cross‑functional dashboards that replaced manual reporting and influenced behavior. Clear communicator who converts ambiguity into crisp briefs, datasets, and visuals. PREFERRED QUALIFICATIONS Vitally (or similar CS analytics) experience. Familiarity with parts of our stack or equivalents: Postgres, N8N/Zapier, ZoomInfo, Clay, RevenueHero, QuotaPath, Maxio/QuickBooks, Amplitude, Slack for alerting. Experience with data contracts, reverse ETL, dbt, or lightweight forecasting/experimentation. Comfort with AI tools (ChatGPT, Claude, Gemini, etc.) for analysis, QA, and documentation. EMPLOYEE BENEFITS BLUE SHIELD PPO: Bronze, Gold & Silver options; In‑network & out‑of‑network tiers. VISION (GUARDIAN): 20/20/150; Copays for exams/materials; Allowances for frames & contacts. LONG‑TERM DISABILITY (LTD) (GUARDIAN): 60% of Pre‑Disability Earnings, up to $6,000/month. PARENTAL LEAVE: PATERNITY: 1 Month; MATERNITY: 3 Months. TIME OFF: PTO = 25 days per year; Sick Days = 5 days per year; Birthday off. 401K: Details to be provided within 1st month of employment. WORK EQUIPMENT: Provided as needed. TRAINING: We cover 100% of online courses and training (selected by Management). 🌐 Fully Remote Candidates can reside anywhere in the world. #J-18808-Ljbffr
    $6k monthly 5d ago
  • Remote DeFi Analyst: Risk, Growth & Insights Lead

    Gauntlet

    Remote business analyst/trainer job

    A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages. #J-18808-Ljbffr
    $96k-126k yearly est. 6d ago
  • Remote Full-Stack AI Data Trainer - Build & Validate

    Labelbox 4.3company rating

    Remote business analyst/trainer job

    A leading AI partner is looking for a Full Stack Engineer to evaluate AI-generated code and design tooling for data annotation. This remote position requires 3-5+ years of experience and strong skills in JavaScript, Python, and TypeScript. The ideal candidate will have a Master's or PhD in Computer Science. Compensation ranges from $60 to $90 per hour based on experience. Ideal for those passionate about AI development and looking for flexible commit time of 10-40 hours per week. #J-18808-Ljbffr
    $39k-68k yearly est. 4d ago
  • IT Business Analyst(only W2, Onsite)

    CBTS 4.9company rating

    Business analyst/trainer job in Columbus, OH

    The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to NiSource business unit or Service Provider locations, as needed NiSource business operations knowledge 2+ year s experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics
    $65k-89k yearly est. 4d ago
  • Product Analyst

    Russell Tobin 4.1company rating

    Business analyst/trainer job in Columbus, OH

    Russell Tobin's client is hiring a Product Analyst - Digital Content in Columbus, OH Employment Type: Contract Pay rate: $35-$38/hr Description: The Product Analyst is responsible for supporting the end-to-end delivery of complex digital products within a content-focused environment. This role partners closely with Product Owners, SMEs, development teams, and creative/merchandising stakeholders to ensure a best-in-class customer experience across digital channels. The ideal candidate brings strong Agile experience, digital or ecommerce knowledge, and the ability to work in a fast-paced, cross-functional environment. Responsibilities: Support product lifecycle activities from concept through delivery. Partner with Product Owner to define and refine product features that align to business goals. Gather requirements; write user stories and acceptance criteria. Maintain awareness of industry trends to guide product roadmap decisions. Identify product dependencies and impacts across digital platforms. Act as Product Owner proxy as needed. Coordinate and execute UAT with a focus on customer experience. Train internal users on new features and functionality. Manage and optimize 3rd-party solutions and tools. Execute A/B tests and analyze results. Prepare data for lower development environments. Serve as point of contact for developers during requirement clarifications. Analyze support issues to identify trends and improvement opportunities. Participate in on-call rotations and defect triage to ensure platform stability. Requirements: Strong experience writing Agile user stories & acceptance criteria. Ecommerce or digital product experience (retail preferred). Ability to thrive in a fast-paced environment. Excellent communication and cross-functional partnering skills. Solid understanding of Agile frameworks and terminology. Nice to have: Agile product team environments Working with creative, marketing, merchandising, or operational stakeholders CMS, PIM, or other digital content tools (power user level a plus) Digital merchandising, content setup, or creative production workflows Change management or workflow-focused roles Strong curiosity and problem-solving mindset Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $35-38 hourly 4d ago
  • Managed Services Analyst (Remote)

    Databank 4.5company rating

    Remote business analyst/trainer job

    As a Managed Services Analyst you will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth. You will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth. Responsibilities Product Documentation: Gather and synthesize detailed technical information from Engineering, Cloud, and Network Operations to write and maintain comprehensive documentation, including product datasheets, solution guides, FAQs, process guides, and internal knowledge bases. Sales Enablement Materials: Develop and refresh content to train and enable the sales team, partnering with relevant stakeholders for presentations, collateral, and internal product education. Product Catalog Management: Maintain the cloud and managed services product catalog with up-to-date features, specifications, and positioning to support sales and business initiatives. Pricing Support: Collaborate with Finance and Product Management to develop, review, and update product pricing, ensuring competitive, transparent, and accurate offerings. Process Improvement: Assess and refine documentation, operational, and go-to-market processes for efficiency and consistency across the organization. Competitive Intelligence: Monitor and analyze competitive products and pricing, providing actionable insights for product positioning and strategy. Cross-functional Collaboration: Serve as a connector between technical, product, finance, and sales teams to ensure knowledge sharing and coordinated execution. Support Strategic Initiatives: Contribute to new product launches and key projects through strong documentation and operational support. Qualifications Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent experience working with cloud/managed IT services. 3-5 years in a business operations, product management, technical marketing, or related function within cloud, IaaS, or data center environments. Deep understanding of cloud computing (IaaS, virtualization, storage, networking, managed services). Proven expertise in authoring technical documentation for audiences at all levels. Experience developing training content and sales enablement materials. Comfortable working with Finance and Product to support pricing activities. Strong analytical and critical thinking skills with attention to detail and accuracy in data analysis and financial modeling. Experience with CRM systems (Salesforce preferred), ERP systems, CPQ (Configure, Price, Quote) platforms, and deal desk operations including quote review and approval processes. Skilled at process improvement and operational best practices. Excellent collaboration and project management skills; experience working cross-functionally with technical and business stakeholders. Strong written and verbal communication abilities. Advanced proficiency with Microsoft Office Suite, Google Workspace, and documentation/collaboration tools (e.g., Confluence, SharePoint). Customer-oriented mindset and high attention to detail. Legal authorization to work in the U.S. is required. Benefits · Health, Vision, and Dental Insurance Packages · Short-Term and Long-Term Disability Insurance · Life Insurance · 401k with company match · 3 weeks' Paid Time Off and Paid Holiday
    $52k-75k yearly est. 2d ago
  • Business Process Analyst Lead

    City National Bank 4.9company rating

    Remote business analyst/trainer job

    WHAT IS THE OPPORTUNITY? This role is an opportunity to play an integral role on the Enterprise Fraud Management team. The role requires Fraud subject matter expertise, accountability for a specific Fraud Risk portfolio (e.g., a product like credit cards, or a channel like digital platforms); understanding the fraud risks and controls in the portfolio; and working with fraud, business, and product partners to mitigate current and emerging fraud risks. The role works closely with the Fraud Controls and Surveillance (rules and data science) and Fraud Operations teams to ensure appropriate management of fraud risk and client experience. The role requires regular executive level communication, a deep understanding of fraud risk, and strong analytical capabilities enabling the identification and remediation of fraud risk. WHAT WILL YOU DO? Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations. Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams. Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk. Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions. Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements. Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes. Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities. Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals. Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization. Contribute to ad-hoc assignments and special projects. WHAT DO YOU NEED TO SUCCEED?Required Qualifications* Bachelors or equivalent work experience Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity Additional Qualifications Subject matter expertise in Credit Card and Debit Card fraud preferred Strong analytical and complex problem-solving skills Strong interpersonal, verbal, and written communication skills Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Ability to work independently and in a self-directed manner Ability to interact with all levels of management WHAT'S IN IT FOR YOU?CompensationStarting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT USSince day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENTCity National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. #CA-NW. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.
    $101.2k-172.4k yearly 60d+ ago
  • Principal Process and Business Analyst

    Technology Credit Union 3.8company rating

    Remote business analyst/trainer job

    The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations
    $132k-188k yearly Auto-Apply 4d ago
  • Sr Business Analyst /Product Manager - US

    Photon Group 4.3company rating

    Remote business analyst/trainer job

    About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post
    $95k-134k yearly est. Auto-Apply 18d ago
  • Drupal 9 Subject Matter Expert

    IKM 3.7company rating

    Remote business analyst/trainer job

    IKM TeckChek provides web-based assessments that optimize the way companies hire, train and certify their workforces. IKM is established in multiple locations around the globe and our assessments are available in several languages. We are among the first SaaS companies, offering our services on the Internet since 2000. Knowledge is power, and IKM provides knowledge for hiring decisions. Job Description Are you an expert in your field? Are you looking for additional work or a new way to channel your career experience? Then help IKM to develop IT skills assessment tests! We are seeking a Reviewer to validate assessment questions in Drupal 9 . This is a contract-based project performed wherever you choose. The work is done using an online tool that is accessed from our website. Qualifications We are seeking a Subject Matter Expert with a few years of experience. Must have excellent grammar, spelling and vocabulary skills. Additional Information Please note that this work is to review a single IT skills assessment test. That is, to review a pool of multiple-choice questions. It is NOT to perform software testing or development on our company systems. If you enjoy this work, there may be opportunities to do this again in another subject area. All of your information will be kept confidential according to EEO guidelines. While there is an address associated with this ad, this is a 100% remote position.
    $84k-131k yearly est. 15h ago
  • Food Production Maintenance Subject Matter Expert (SME) (Remote)

    Workforge

    Remote business analyst/trainer job

    Are you a seasoned maintenance leader with a passion for operational excellence in food manufacturing? Do you thrive on solving complex production challenges and sharing your expertise to help others grow? As a Food Production Maintenance Subject Matter Expert (SME) at WorkForge, you will play a key role in shaping industry-leading eLearning experiences that teach the art and science of maintaining high-performing food production facilities. In this role, you'll use your deep experience in food production maintenance to inform, review, and refine maintenance-related training content. You'll collaborate with instructional designers to develop practical, real-world learning materials that empower maintenance teams, engineers, and production leaders to ensure safety, reliability, and efficiency at every stage of food production. Why You'll Love Working Here Make a Lasting Impact: Your expertise will directly shape the future of maintenance training for food manufacturing professionals. Diverse Collaboration: Partner with learning designers, engineers, and industry leaders to create high-quality, relevant learning experiences. Professional Influence: Contribute to eLearning content that helps thousands of maintenance and operations professionals elevate their skills. Flexible Engagement: Work remotely with the freedom to balance professional input and personal schedule. Continuous Innovation: Help guide the modernization of maintenance practices through digital learning and upskilling initiatives. Key Responsibilities1. Content Development & Technical Review Collaborate with instructional designers to review, update, and develop eLearning modules focused on food production maintenance. Ensure technical accuracy, practicality, and alignment with current maintenance best practices, safety protocols, and compliance standards. Provide guidance on preventive maintenance strategies, root cause analysis, and reliability-centered maintenance approaches. Review and validate content to ensure it reflects real-world applications. 2. Subject Matter Expertise & Advisory Serve as a primary technical advisor for all food production maintenance-related content. Identify critical skill areas for maintenance teams and suggest topics or learning paths to support workforce development. Advise on aligning maintenance content with major certification or compliance frameworks within food manufacturing. Offer feedback on practical workflows, documentation standards, and equipment management procedures. 3. Industry Insights & Collaboration Share insights on evolving technologies, maintenance automation, and equipment innovations shaping the food production industry. Participate in collaborative sessions with designers, marketing teams, and stakeholders to ensure technical integrity and educational relevance. Contribute to marketing initiatives when needed - such as writing short technical articles or joining webinars that highlight maintenance excellence. Required Skills & Experience 10+ years of experience in maintenance management or engineering leadership within food production environments. Broad, hands-on experience across multiple machines, pumps, cooling, belt drives, fillers, packaging systems, and chain drives. Deep understanding of preventive maintenance systems, reliability engineering, and safety compliance within regulated environments. Proven ability to analyze systems, identify improvement opportunities, and optimize production uptime. Excellent communication and collaboration skills - capable of translating technical expertise into clear, learner-friendly content. Preferred Qualifications Experience developing or contributing to training, technical documentation, or workforce development programs. Certifications or advanced knowledge in maintenance management, CMMS systems, reliability, or lean manufacturing. Familiarity with eLearning processes, instructional design collaboration, or digital learning development. Strong understanding of equipment performance metrics. Other Details Engagement Type: Contract / Part-Time Time Commitment: 2-4 hours per week (occasionally up to 8 hours; some weeks may have 0 hours depending on project flow) Location: Remote Compensation: Commensurate with experience
    $71k-108k yearly est. 60d+ ago
  • Pharmacy or Pharmacology - Subject Matter Expert - Remote Worldwide

    Msccn

    Remote business analyst/trainer job

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Our partners have an ongoing need for Subject Matter Experts in the disciplines below. Apply today to be considered as projects become available. This post represents multiple ongoing projects/opportunities. You will be contacted after submitting interest to the role with the next steps, provided minimum qualifications are met. At OWL Learning (part of MPS Limited), we are looking for educational curriculum and content developers, instructional designers, media developers, editorial professionals, subject matter experts and instructional technologists who can help us create exceptional learning experiences for our clients. ONGOING PROJECTS Including but not limited to: ANATOMY & PHYSIOLOGY ANTHROPOLOGY ARTS ASTRONOMY AUTOMOTIVE BIOETHICS BIOLOGICAL SCIENCES BUSINESS LAW BUSINESS: GENERAL CAREER AND TECHNICAL EDUCATION CHEMISTRY COMMUNICATIONS COMPUTER SCIENCE COUNSELING CRIMINAL JUSTICE CULTURAL STUDIES CYBERSECURITY DEVELOPMENTAL ENGLISH EARTH SCIENCES ECONOMICS EDUCATION ENGINEERING ENGLISH ENGLISH AS A SECOND LANGUAGE ENGLISH FOR LANGUAGE LEARNERS ENVIRONMENTAL SCIENCES ETHICS FILM FINANCE FIRE SAFETY/ FIRE-FIGHTING/EMS FRENCH GENDER STUDIES GEOGRAPHY GEOLOGY GERMAN HEALTH SCIENCES HISTORY HUMAN DEV/FAMILY STUDIES HUMAN RESOURCE MANAGEMENT INFORMATION SCIENCE INFORMATION SECURITY LABOR AND HUMAN RELATIONS LIFE SCIENCES MACHINE LEARNING/NLP/AI MANAGEMENT MARKETING MATHEMATICS MEDICAL ADMINISTRATION< MUSIC NURSING NUTRITION PARALEGAL PHARMACY/PHARMACOLOGY PHILOSOPHY PHYSICAL SCIENCE PHYSICS POLITICAL SCIENCE PSYCHOLOGY PUBLIC HEALTH RADIOLOGIC SCIENCES RELIGIOUS STUDIES RESEARCH METHODS SOCIAL SCIENCES SOCIAL WORK SOCIOLOGY SPANISH TAXATION TRANSLATION WORLD LANGUAGES PROJECT DESCRIPTION As a Subject Matter Expert, you will be working to develop and/or review educational content, and/or deliver materials based on the project scope. Roles are 1099. APPLICANT QUALIFICATIONS Bachelor's degree in the discipline PREFERRED QUALIFICATIONS Masters degree in the discipline Relevant industry certifications Instructional design/teaching experience and/or familiarity with Bloom's taxonomy PROJECT DURATION Ongoing Needs REQUIRED AVAILABILITY/PAY INFORMATION This will vary by project. LOCATION Remote/Ability to work from home from anywhere in the world. Must have reliable internet access as the projects will be managed and coordinated via email and teleconference as needed.
    $86k-124k yearly est. 60d+ ago
  • AI Security Subject Matter Expert (R-00084)

    True Zero Technologies

    Remote business analyst/trainer job

    True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that said outcomes begin and end with our people, and that is what we have built, a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top tier services to our customers. In 2023, True Zero was recognized as a “Best Places to Work” in two categories ("Prosperous and Thriving" ($5MM - $50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV)) and in 2022, was recognized as one of Inc. Magazine's Top 5000 Fastest Growing Companies. True Zero Technologies is looking for qualified candidates to fulfill the role of an AI Security SME Qualifications Looking to identify an AI security and Crowdstrike SME with a cyber focused background and be able to utilize Crowdstrike SOAR playbooks and Crowdstrike Agentic AI. Collaborate with AI developers to embed security at every stage of the AI development lifecycle, from design to deployment, to build secure-by-default solutions Ensuring AI systems and data usage adhere to regulatory and internal security standards Deep understanding of how AI and ML models work, including their unique vulnerabilities and attack vectors 3-5 years of implementing, managing, and expanding Crowdstrike and related use cases for customers in a variety of public sector and commercial customers. A deep understanding of cybersecurity principles, frameworks (e.g., NIST, CIS), and secure development life cycles (SSDLC) Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment Deep understanding of software deployment technologies, and understanding of security operations, practices, and methodologies Highly knowledgeable on Windows, Mac, and Linux platforms Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc. Good communication and collaboration skills Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems High level of motivation; self-starter; results driven Ability to travel as needed on-site to customers Additional skills and experience that are highly valued: Entrepreneurial Mindset & Business Acumen Demonstrated ability to identify market opportunities, build business cases, and drive new initiatives from concept to execution. Strong desire to eventually build and lead a company, with the ability to operate in high-ambiguity, fast-moving environments. Innovation Leadership & Emerging Tech Evangelism Passion for exploring and applying the latest advancements in AI, machine learning, and automation to solve the most pressing Cybersecurity challenges facing the United States. Track record of rapid experimentation, prototyping, and delivering proofs-of-concept using cutting-edge technologies and frameworks. Serve as primary engineering resource responsible for end-to-end integration and operational optimization. Strong background in Crowdstrike Falcon, EDR, ITP, and various other related modules Directly support and mature SOC capibilities Experience deploying and operating prominent enterprise EDR platforms such as Tanium, FireEye HX, Cylance, Carbon Black, Microsoft Defender, and SentinelOne in large and complex environments Knowledge of cloud platforms and technologies, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) Ability to gain secret clearance if needed Responsibilities Provide technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applications Install CrowdStrike software both remotely and physically Investigate and understand emerging threats to AI systems, such as adversarial attacks (e.g., prompt injection), model poisoning, and data manipulation Utilize and engineer native and 3rd party software deployment technologies Develop scripts and processes around software deployment Strong understanding of how AI and Machine Learning models work, including their underlying algorithms and architecture Conduct adversarial testing and red teaming to simulate attacks on AI/LLM systems and evaluate their defenses Plan and report software deployment status Work closely and collaboratively with customer information technology teams Leveraging CrowdStrike applications (for example, but not limited to, Spotlight and Discover) provide support to customers in vulnerability and asset management Assist customers with the integration of CrowdStrike into existing tools Troubleshoot customer deployment issues across small to large enterprises Establish roadmap and iterative improvement of endpoint detection capabilities and tooling integrations and use of Crowdstrike with maturity model approach Identify opportunities to expand Crowdstrike and other tools to reduce security related enterprise risk Create, enhance, and continuously update documentation and knowledge base (e.g., user guides, quick starts, documentation, demos) Interview additional candidates applying to True Zero Technologies We're actively searching for talented security and technology practitioners who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy: - Competitive salary, paid twice per month- Best in class medical coverage- 100% of medical premiums covered by True Zero- Company wide new business incentive programs- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)- 3 weeks of PTO starting + 11 Paid Holidays Annually- 401k Program with 100% company match on the first 4%- Monthly reimbursement of Cell Phone and Home Internet costs- Paternity/Maternity Leave- Investment in training and certifications to broaden and deepen your technical skills
    $86k-124k yearly est. Auto-Apply 60d+ ago
  • MBA Intern | Business + Game Analyst | Music Tech

    Splash Music 4.2company rating

    Remote business analyst/trainer job

    About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com
    $32k-44k yearly est. Auto-Apply 60d+ ago

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