Schedule: Full Time Weekdays. This role's primary focus is on the care of stroke and sepsis patients and serves as the Stroke and Sepsis Coordinator. Your experience matters Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an RN Quality Analyst, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute:
An RN Quality Analyst who excels in this role:
Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments.
Integrates evidence-based practices into operations and clinical protocols.
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
May provide patient care when necessary.
What we're looking for
Qualified applicants must have current licensure as a Registered Nurse. Additional requirements include:
Bachelor's degree in nursing (BSN) is required.
Master's degree in Nursing, Healthcare Management, or Quality is strongly preferred.
Recent ED experience is strongly preferred. Previous coordinator experience is a plus.
3-5 years of experience in an acute care environment is required.
Previous performance improvement and/or project management experience is required.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits
: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO
: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth
: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being
: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development
: Ongoing learning and career advancement opportunities.
More about Raleigh General Hospital
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
$57k-75k yearly est. 1d ago
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Quality Analyst
Northrop Grumman 4.7
Business analyst job in West Virginia
RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman's Defense Systems sector is currently seeking a Quality Analyst to support our growing business in our Rocket Center, West Virginia location.
No remote work opportunities available for this position.
Rocket Center, WV is located along the North Branch Potomac River in Mineral County, West Virginia and is home to the Allegany Ballistics Laboratory (ABL), a government installation operated by Northrop Grumman. Known for its scenic mountain landscapes, rolling hills and state parks, the region offers a multitude of outdoor recreational opportunities to include hiking, mountain biking, skiing, fishing, hunting and whitewater rafting. Where can you get to from Rocket Center? We are just a couple hours from Washington, D.C., Baltimore, and Pittsburgh and not far from Philadelphia, Virginia and Ohio. If you enjoy a beautiful all-weather climate, low cost of living, zero gridlock traffic, outdoor activities, and easy access to major cities along the east coast - this area has a lot to offer!
Learn more about our site here:
***************************************************************************************
Specific responsibilities include the following:
Collect, analyze, and report data to assist quality engineer and management in assessing measures of performance.
Evaluate quality data collection systems and processes to determine whether these data collection processes adequately depict the quality of products and processes involving suppliers, manufacturing test and life cycle management.
Support projects and processes that ensure continuously improving value to our customers and market segments.
Create organizational value by implementing innovative solutions and best practices involved in all processes of the product realization value stream.
Assist Quality Engineers with inspection definitions and supplier requirements.
Observe and identify improvement opportunities to Mission Assurance Engineering for discrepancy items and reporting.
Verify process control activities and reports deficiencies as appropriate.
Initiate quality alerts for potential process and product discrepancies that may affect performance.
Assist Mission Assurance Engineers with root cause analysis investigations and corrective action development.
Support Mission Assurance Engineers in conducting Corrective Action Review Board activities.
Investigate internal audit-related findings and helps coordinate activities to resolve issues.
Ensure team tasking with quality management and support staff to develop solutions to help manage variability.
Support the administration of the Quality Management System Documentation and Record Control processes.
Prepare and present data in management-level presentations.
Support, communicate, re-enforce, and defend the mission, values, and culture of the organization.
Put your skills to the test by pushing the boundaries of what's possible. From global defense to sustainment and modernization to deterring and defeating any adversary, your experience and ability will make it a reality. Our programs are built on equal parts of curiosity and collaboration. Our combined effort means our customers can connect and defend millions of people around the world. With Northrop Grumman, you'll have the opportunity to be an essential part of projects that will define your career, now and in the future. #NGSkills
Basic Qualifications:
Must have 7 years of relevant experience. Will consider a bachelors degree with 3 years of experience or a masters degree with 1 year of experience.
Ability to deal with problems involving inputs and variables throughout the processes.
Demonstrated ability to read and interpret written procedures.
Ability to apply basic problem-solving skills
Ability to follow standard work.
Ability to manage multiple tasks and areas of focus.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to effectively present information and respond to questions from area managers, vendors, and customers.
General knowledge of quality management system
Preferred Qualifications:
In-depth knowledge of market segments.
Knowledge of AS9100
Detailed knowledge of Microsoft Excel
Primary Level Salary Range: $65,500.00 - $98,300.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$65.5k-98.3k yearly Auto-Apply 16d ago
C-UAS Test Analyst
Parsons Commercial Technology Group Inc.
Business analyst job in West Virginia
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented Test Analyst to join our team! In this role you will get to conduct acceptance and operational evaluation assessments as part of a fast-paced, cross-functional C-UAS project team.
What You'll Be Doing:
* Support test engineers in test planning and data collection activities
* Support the planning of test activities by developing a historical record of test activities to include but not limited to target ground truth, target operational capabilities, meteorological data, and mission information
* Responsible for target placement, target configuration, and target operator instructions and guidance
* Summarizes and merges ground truth collected information into summary reports
* Assist with general test support to include test set-up and tear-down
* Develop and use algorithms to process raw test data
* Generate insights from distilled test results for client and senior leader consumption
* Assist in drafting technical documentation
* Travel to assist off-site testing (up to 15%)
* Physical requirements can include walking, climbing, crawling through small spaces, and standing or sitting for long periods of time
What Required Skills You'll Bring:
* Bachelor's Degree in Computer Science, Mathematics/Statistics, or Engineering with 0-2 years of experience is required OR more than 4 years of experience conducting data analytics on a daily basis
* Experience with Python, JavaScript, Linux, and command line
* Experience with statistics and data analysis
* Microsoft Suite proficiency
* Experience writing technical documentation
* Proficiency in root cause analysis
* Part 107 Certificate
What Desired Skills You'll Bring:
* Statistical modeling (MATLAB and R)
* Data mining
* Database management (MySQL)
* Report generation
* Programming
* Web development (HTML, PHP, CSS, and JavaScript)
* Data visualization (Tableau and Power BI)
Security Clearance Requirement:
A security clearance is not required to apply; however, the selected candidate must be able to obtain a Secret clearance which requires U.S. citizenship, prior to the start date.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $72,900.00 - $127,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
$72.9k-127.6k yearly Auto-Apply 21d ago
Business Systems Analyst
Cabell Huntington Hospital 4.1
Business analyst job in Huntington, WV
The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads.
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Assist in the design of new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
Improves systems by studying current practices; designing modifications.
Recommends controls by identifying problems; writing improved procedures.
Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
Maintains system protocols by writing and updating procedures.
Provides references for users by writing and maintaining user documentation; providing help desk support.
Maintains user confidence and protects operations by keeping information confidential.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
Contributes to team effort by accomplishing related results as needed.
Consults with users, and other Information Systems resources to discover opportunities for process improvement and increase user effectiveness/productivity using application systems, networking, and hardware resources; providing recommendations and offering best practices advice.
Assist in the Planning, Development and Coordination of system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality.
Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner.
Stays informed about recommended/required application updates. Ensures I.S. and system user departments are informed of any overdue updates, and ensures the hardware meets software vendor minimum recommended specifications.
Plans, Designs and participates in implementation/upgrade/migration projects as required. Provides system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned.
Create, review, and update documentation on an as-needed basis for responsible systems
Develop technical documentation for system support
Maintain current hardware and/or software and vendor information for systems supported
Contribute to the development of policies and procedures to ensure compliance
Completes goals as assigned by applications directors, managers, or supervisors.
Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA)
Continuously transforming system to enhance the customer experience
Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others
Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables
Maintains current knowledge of processes for supported solutions
Create and deploy feedback mechanism for end users
Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity
Assist in development and testing of integration test scripts across all impacted applications
Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment
Reports patient safety concerns and hazardous conditions in a timely and appropriate manner
Streamline systems to reduce redundancy of documentation impacting patient care
Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues
Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems
Demonstrates patience when working with customers for support
Works independently under general direction of supervisor
Attends meetings as requested to help learn and support customer needs
Communicate in a clear and concise manner to aid in customer understanding of system functionality
Create or log an enhancement for creation of specialized queries at the request of nurse managers
Use positive language to create positive perceptions about company, software and service
Maintain a positive persona even when dealing with frustrated customers in no win situations
Maintain good time management for processes and projects and be transparent
Document issue resolution well and communicate to peers for improved support
Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice
Performs other functions as requested
$67k-91k yearly est. 8h ago
Business Analyst
Stratacuity
Business analyst job in Charleston, WV
BusinessAnalyst Work Hours: 9:00 AM - 5:00 PM (Standard Business Hours) Rate: Maximum $40/hr The BusinessAnalyst will provide support for the WV PATH initiative, focusing on T&M enhancements. This role requires strong analytical skills, experience in healthcare programs (including SNAP and Medicaid), and the ability to manage multiple priorities while ensuring timely and high-quality deliverables.
Key Responsibilities:
* Solicit, review, analyze, and document functional and non-functional business requirements.
* Develop and maintain comprehensive requirement documentation.
* Deliver results efficiently, ensuring quality and customer value; report outcomes to clients and stakeholders.
* Engage with clients and internal teams to manage risks and resolve issues promptly.
* Ensure deployments are completed on time and meet contractual requirements.
* Monitor operational services to maintain quality and compliance with KPIs and SLAs.
* Prioritize competing demands based on resources and client commitments.
* Support decision-making and act quickly to sustain project progress.
Required Qualifications:
* Bachelor's degree or equivalent experience.
* 3+ years experience in:
* Gathering, analyzing, and writing business requirements (functional and non-functional).
* Leading requirements gathering and validation processes.
* Healthcare industry, specifically Health and Human Services programs (SNAP and Medicaid).
* 1+ year experience in:
* Managing project controls (issues, risks, scope, schedules).
* Maintaining visibility on day-to-day activities and engaging executive stakeholders.
* Experience with SDLC.
* Experience with government RFP responses and SOW activities.
* Strong stakeholder management and alignment skills.
Preferred Qualifications:
* Advanced experience in requirements analysis and documentation within healthcare programs (SNAP and Medicaid).
Ideal Candidate Profile:
* Healthcare-specific background with experience in Health and Human Services programs.
* Proven ability to manage project controls and maintain stakeholder engagement.
* Familiarity with SDLC and government contracting processes.
Top 3 Required Skills:
* Business requirements analysis and documentation (3+ years).
* Leading requirements gathering and validation (3+ years).
* Healthcare industry experience, including SNAP and Medicaid (3+ years).
Team Structure:
* 1 Project Manager
* 4-5 Developers
* 1 Release Manager
* 1-2 BusinessAnalysts
Interview Process:
* Rounds: 2
* Format: Phone interviews
* Technical Depth: Minimal
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employee Type:
Contract
Remote:
Yes
Location:
Charleston, WV, US
Job Type:
Date Posted:
January 7, 2026
Pay Range:
$40 - $40 per hour
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$40-40 hourly 2d ago
Contact Center Business Analyst II
ASM Research, An Accenture Federal Services Company
Business analyst job in Charleston, WV
The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise.
+ Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software.
+ Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments.
+ Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs.
+ Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product
+ Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance.
+ Maintains compliance with standards and conventions in developing programs.
+ Develops required specifications for simple to moderately complex programs or problems.
+ Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues.
+ Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings.
+ Prepares required documentation, including block diagrams, logic flow charts and software program documentation.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience.
+ 2-5 years of experience with programming or web development activities.
**Other Job Specific Skills**
+ Must be detail oriented, as well as able to work well with clients.
+ Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up.
+ Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language.
+ Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred.
+ Excellent verbal and written communication skills.
+ Must work efficiently within multiple teams.
+ Ability to multi-task, work well under pressure, and work in a closed environment with others.
+ Maintains current knowledge of relevant technology.
+ Strong problem solving, logic, and analytic skills.
+ Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
+ Familiar with and utilized best programming standards and practices in a professional capacity.
+ Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
95000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$55k-77k yearly est. 34d ago
Business Sys Analyst Sr
Canon USA & Affiliates 4.6
Business analyst job in Charleston, WV
**Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams.
**RESPONSIBILITIES**
+ **Accountability**
+ Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream.
+ Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners.
+ Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.
+ **Process Management**
+ Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies.
+ Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides.
+ Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents.
+ **Collaboration & Support**
+ Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner.
+ Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions.
+ Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms.
+ **Senior Role**
+ Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap.
+ Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream.
+ Lead meetings to discuss dependencies and impact of changes across all workstream.
**QUALIFICATIONS**
+ Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition.
+ Hands-on experience with **Salesforce CRM** , including:
+ Territory Management for sales alignment and coverage.
+ Account Sharing Models for visibility and collaboration.
+ Opportunity Management for pipeline tracking and forecasting.
+ Deal Approval Workflows for discounting and compliance.
+ Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting.
+ **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.**
+ Order-to-Cash and Revenue Management modules for accurate billing and compliance.
+ Integration between CRM and ERP systems, including middleware or API-based solutions.
+ Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms.
+ Familiarity with revenue recognition standards (ASC 606) and compliance considerations.
+ Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems.
+ Preference for exposure to Install Base functionality for managing assets and service entitlements.
+ Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies.
+ Excellent communication skills and the ability to develop and maintain effective internal and external working relationships.
+ Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc).
+ Deep understanding of application structures, functions, and processes.
+ Demonstrated ability to lead complex business process reengineering efforts.
+ Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability.
+ Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions.
+ Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream.
+ 8 years minimum with Relevant Business Analysis experience required. Experience implementing enterprise-wide solutions.
+ **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE**
\#LI-RS1
\#LI-Remote
**_About us!_**
_Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
$110.7k-178.2k yearly 47d ago
Business Systems Analyst
Mhnetwork
Business analyst job in Huntington, WV
The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads.
Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
Assist in the design of new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
Improves systems by studying current practices; designing modifications.
Recommends controls by identifying problems; writing improved procedures.
Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
Maintains system protocols by writing and updating procedures.
Provides references for users by writing and maintaining user documentation; providing help desk support.
Maintains user confidence and protects operations by keeping information confidential.
Prepares technical reports by collecting, analyzing, and summarizing information and trends.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.
Contributes to team effort by accomplishing related results as needed.
Consults with users, and other Information Systems resources to discover opportunities for process improvement and increase user effectiveness/productivity using application systems, networking, and hardware resources; providing recommendations and offering best practices advice.
Assist in the Planning, Development and Coordination of system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality.
Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner.
Stays informed about recommended/required application updates. Ensures I.S. and system user departments are informed of any overdue updates, and ensures the hardware meets software vendor minimum recommended specifications.
Plans, Designs and participates in implementation/upgrade/migration projects as required. Provides system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned.
Create, review, and update documentation on an as-needed basis for responsible systems
Develop technical documentation for system support
Maintain current hardware and/or software and vendor information for systems supported
Contribute to the development of policies and procedures to ensure compliance
Completes goals as assigned by applications directors, managers, or supervisors.
Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA)
Continuously transforming system to enhance the customer experience
Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others
Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables
Maintains current knowledge of processes for supported solutions
Create and deploy feedback mechanism for end users
Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity
Assist in development and testing of integration test scripts across all impacted applications
Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment
Reports patient safety concerns and hazardous conditions in a timely and appropriate manner
Streamline systems to reduce redundancy of documentation impacting patient care
Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues
Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems
Demonstrates patience when working with customers for support
Works independently under general direction of supervisor
Attends meetings as requested to help learn and support customer needs
Communicate in a clear and concise manner to aid in customer understanding of system functionality
Create or log an enhancement for creation of specialized queries at the request of nurse managers
Use positive language to create positive perceptions about company, software and service
Maintain a positive persona even when dealing with frustrated customers in no win situations
Maintain good time management for processes and projects and be transparent
Document issue resolution well and communicate to peers for improved support
Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice
Performs other functions as requested
$55k-77k yearly est. 8h ago
Junior Business Analyst
State Electric Jobs 3.7
Business analyst job in Huntington, WV
Are you ready to power up your career with one of the nation's largest and most respected electrical distributors? Since 1952, State Electric Supply Co. has been a leader in the electrical distribution industry, offering unmatched service and expertise across 42 locations in 7 states. Now, we're looking for a dedicated and motivated Junior BusinessAnalyst to join our team and help us deliver excellence to our customers in Huntington, WV!
Duties/Responsibilities:
Requirements Gathering: Assist in gathering, analyzing, and documenting business and user requirements for new or enhanced solutions.
Process Mapping: Support the documentation of current-state business processes and help identify opportunities for improvement.
System Analysis & Design: Assist in reviewing existing systems, identifying issues, and contributing to the design of effective IT solutions.
Testing & Quality Assurance: Perform functional testing of applications and system changes to identify defects and ensure solution quality.
Documentation: Create, update, and maintain clear and accurate technical and business documentation.
Support & Troubleshooting: Support the implementation and monitoring of system changes, assist with issue resolution, and provide end-user support as needed.
Collaboration: Work closely with senior analysts, developers, and business stakeholders, and assist with additional IT projects and implementations as required.
Required Skills/Abilities:
Analytical Thinking & Problem-Solving: Ability to analyze data, identify issues, and contribute to effective solutions.
Communication Skills: Strong written and verbal communication skills with the ability to clearly convey ideas and requirements.
Technical Aptitude: Basic understanding of IT systems, applications, and data analysis concepts.
Attention to Detail: Demonstrated ability to produce accurate, thorough documentation and analysis.
Collaboration: Ability to work effectively with cross-functional teams in a collaborative environment.
Preferred Skills/Requirements:
Development: Knowledge of basic development tools and technologies including Java, JavaScript, Python, XML, API calls, SQL
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience preferred
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 50 pounds occasionally.
Must be able to crawl under desks or into server closets to run cables and perform hardware installation or maintenance.
Our Benefits Are Electrifying!
We don't just offer competitive pay, we provide a benefits package that will charge up your career, including:
Comprehensive Healthcare Coverage: UHC Medical/Prescription/Dental plans, Garner Health services, and VSP Vision for eye care.
Health Savings Account (HSA): Through Optum, take advantage of tax-advantaged savings for medical expenses.
Disability and Life Insurance: Coverage provided by Mutual of Omaha for peace of mind.
TextCare & Wellness Program: Stay connected with healthcare providers and maintain your well-being.
Retirement Savings Plans: 401K and Roth IRA plans, plus Profit Sharing opportunities.
Flexible Paid Time Off to help you maintain a healthy work-life balance.
Tuition Reimbursement & Education Assistance for lifelong learning.
Weekly Pay with Direct Deposit for added convenience.
Employee Discounts and Purchase Benefits, because we value you!
A Career with State Electric is More Than Just a Job-It's a Community!
At State Electric Supply Co., we're not just in the business of selling products, we're in the business of building lasting relationships. You'll work alongside a team of talented professionals dedicated to delivering the latest technology and solutions to our communities.
Ready to Power Up Your Career?
If you're motivated, customer-focused, and ready to take on new challenges, we want to hear from you! State Electric Supply Co. offers endless opportunities for professional development and career advancement-join us and be part of something big.
Apply Today!
State Electric Supply Co. is an Equal Opportunity Employer, committed to fostering an inclusive and diverse work environment. We value the unique perspectives and backgrounds of all our employees, and we invite talented individuals from all walks of life to apply.
Notice:
Your safety and security matter to us. During the recruitment process, no recruiter or employee will request sensitive financial or personal information via email. If you encounter any suspicious activity, please reach out to us at: ********************************* or **************.
Let's build the future together-apply now and energize your career with State Electric Supply Co.
$57k-76k yearly est. 11d ago
Business Analyst - Pharma
Forhyre
Business analyst job in Ansted, WV
Job Description
We are looking for a Claims BusinessAnalyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.
This Claims BusinessAnalyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience.
Responsibilities
Assist in the development of key performance indicators related to claim processing and call center performance
Use existing technology to automate work distribution, create and maintain department metric dashboards
Generate and distribute weekly/monthly/quarterly departmental reports to management and staff
Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed.
Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership.
Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management.
Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness.
Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results.
Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes.
Requirements
Experience working with technology, systems and IS departments
Advance Microsoft Excel skilled
Knowledge of ICD-10 and CPT-4 coding and medical terminology
Proficient in Windows, Word, and Business Analytical tools
Must have strong analytical and problem-solving skills.
Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management.
Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry
Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services
Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization
Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system
Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage
Ability to effectively present information and respond to questions from clients, management and technical associates
Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met
Document business requirements and user journeys
Must have agile project execution experience along with familiarity to scrum tools and methodologies
Should have excellent verbal, written, documentation and presentation skills
Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
$55k-77k yearly est. 7d ago
Lead Business Analyst
Maximus 4.3
Business analyst job in Charleston, WV
Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead BusinessAnalyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations.
***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate***
Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.
- Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys.
- Lead and own activities related to Business Requirement Documents process.
- Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions.
- Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality.
- Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities.
- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation.
- Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes.
- Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate.
- Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned.
- Ensure all business requirements and business processes are adequately documented.
- Lead cooperative efforts among members of a project team.
- Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors.
- Act as advisor to project team members to resolve problems.
- Provide support to operation senior staff, division managers and program managers.
- Develop high quality communications suitable for clients.
- Work effectively with internal and external business partners in the delivery of solutions.
- Maintain extensive and comprehensive working knowledge of all assigned programs and projects.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Program Specific Requirements:
- BABOK certified preferred
- Write complex SQL queries preferred
- Analyzing provider policy and resulting business process changes or similar experience required
- At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
100,000.00
Maximum Salary
$
150,000.00
$75k-97k yearly est. Easy Apply 7d ago
Data Conversion Business Analyst
Emergent Method
Business analyst job in Ansted, WV
Job DescriptionEmergent Method is seeking a qualified Data Conversion BusinessAnalyst to support the design and testing of the data conversion activities for a state government agency. This is a full-time position that will support ongoing project operations. Remote candidates will be considered and are encouraged to apply.
The ideal candidate is experienced, self-motivated, and adept in handling a wide range of business analysis and data-related tasks. This individual must be flexible, able to work in a fast-paced environment, and willing to embrace the challenges of supporting the continued development and success of a growing workforce.
Key responsibilities include, but are not limited to, the following:
Work with the end-user identifying and documenting business and technical requirements
Translate requirements into functional and technical designs, including implementing stories and source-to-target database data elements' mappings
Support data conversion developers for data migration and conversion activities such as validating test results and confirming business requirements and design details
Conduct data analysis and profiling to ensure accuracy and consistency in data conversion efforts
Identify and troubleshoot data discrepancies
Document data quality issues and work with end-users to address and perform data cleansing activities
Work closely with the application team to address issues and perform action items
Create and execute complex structured query language (SQL) queries to assist with the technical design effort, data cleansing effort, and resolution of bugs/defects
Collaborate with source systems, data analysts, and modelers to build scalable data solutions
Analyze source data and perform data gap analysis, source-to-target mappings, and data integration design
Provide support for user acceptance testing (UAT) and IT application testing related to data migration
Attend and participate in extended and long-standing, daily remote meetings
Minimum qualifications include:
A bachelor's degree in business, computer science, information systems, or a related field
At least two years of experience serving as a data conversion businessanalyst (or directly involved in data conversion activities)
At least five years working with relationship databases
At least five years in implementing SQL queries
At least five years of experience in translating business requirements into functional and technical designs
At least five years working with end-users to identify and document requirements as well as to document detail designs
At least three years of experience in data analysis using SQL queries
At least three years of experience in testing/validating results
Experience with using JIRA
Excellent verbal, written, and interpersonal communication skills - ability to articulate complex concepts in a clear manner
Strong analytical, problem-solving, and interpersonal skills
High attention to detail and accuracy - strong quality of work and organizational skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Experience with applying new technologies to business needs in a technologically innovative, change-driven organization
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Preferred Qualifications:
Experienced with State Agency IT systems
Experienced in designing batch programs/processes
Experienced in database designs
Experienced in documenting source-to-target field-level data mappings
Experienced in working with end-users identifying and addressing data quality issues
Background
Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact. We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders.
With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth.
We work from the inside out - fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together.
Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there's a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts.
Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner.
For more information, visit emergentmethod.com.
Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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$53k-73k yearly est. 2d ago
ServiceNow Business Analyst- Platform
Cardinal Health 4.4
Business analyst job in Charleston, WV
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
We are seeking a highly skilled **ServiceNow BusinessAnalyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes.
**Key Responsibilities**
**Requirements Gathering & Analysis**
+ Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects.
+ Create process flows, data models, and wireframes to document requirements clearly.
+ Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile.
+ Collaborate with developers to ensure requirements are clear and concise for development
**Testing, Documentation and Training**
+ Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off.
+ Maintain documentation including workflows, data dictionaries, and training materials.
+ Leverage business knowledge to drive process improvements and enhance system usability.
+ Provide trainings to stakeholders
**ServiceNow and Agile Expertise**
+ Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM.
+ Work closely with ServiceNow developers to implement solutions.
+ Monitor and support sprint and project activities, ensuring timely delivery
+ Facilitate communication among stakeholders and resolve conflicting requirements
+ Proficient in test case planning, QA/QC reviews.
+ Experience maintaining sprint backlogs and supporting Agile ceremonies.
**_Qualifications_**
+ 4-8 years of experience with IT SDLC processes preferred.
+ Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ ServiceNow certifications (CSA, CIS-ITSM) is a plus.
+ ITIL v3/V4 Foundation certification.
+ Experience implementing systems using Agile methodology.
+ Skilled in facilitating large group meetings and mediating conflicting requirements
+ Strong analytical, problem-solving, and communication skills.
+ The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes
+ Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive.
**_What is expected of you and others at this level_**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Anticipated salary range:** $93,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$93.9k-135.6k yearly 28d ago
IT Developer Business Analyst - Strategic Product Technology (Mills/ Recycling)
CMC 4.3
Business analyst job in Martinsburg, WV
it's what's inside that counts _______________________________ There's more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it's the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:
* Day 1 Benefits Coverage with low cost Medical, Vision, Dental
* Day 1 Paid-time Off and Vacation
* 4.5% Company Match 401(k) plan
* $500 Annual Company-paid Lifestyle Benefit
* Competitive Compensation and Bonuses
* Company-paid Life and Disability Insurance
* Employee Stock Purchase Plan
* Training and Advancement Opportunities
Why This Job
CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential.
CMC is currently seeking an IT Developer BusinessAnalyst - Strategic Product Technology (Mills / Recycling) to provide business analytical and technical expertise to the Mill line of business for the design, development, modification, and support of the business processes, data, analytics, and software applications supporting the Manufacturing Execution Systems (MES) environment. The candidate will drive process change and standardization through change initiatives and process improvement projects including relevant change management activities to enhance business acceptance.
What You'll Do
* Problem solving including root cause analysis and corrective action
* Work across different non-technical and technical functional groups
* Provide training and support during implementation of systems
* Ability to plan, prioritize and drive issues, tasks and deliverables from concept to closure
* Demonstrates commitment to focus on customer service
* Ability to work in a global, multi-site, and cross functional organization
What You'll Need
* Experience in a variety of technologies including C++ and .Net environments
* Database knowledge focusing on MS SQL Server, 2+ years of experience preferred
* Data analytics and data warehousing knowledge
* Knowledge of software development lifecycle methodologies and industry best practices
* Knowledge of Project Management routines and disciplines
* Networking protocols - TCP / IP, VPNs, Access Control lists, Routing, bridging, etc
* Wireless Networking knowledge
* Contribute to building teamwork through open and honest communications
* Accountable
* Proactive
* Ability to travel as required
* Excellent verbal and written communication skills
Your Education
* Bachelor's in Computer Science, Information Management, Statistics, Mathematics or another related field required.
We are CMC, a Fortune 500 company at the leading edge of our industry. Our construction reinforcement and steel products have supported construction projects and structures around the world. The secret to our success? We've built our legacy by assembling a team of innovators and doers to tackle some of the most challenging construction reinforcement problems facing our world for more than 100 years - and we're just getting started.
If you're ready to join a team working to make our industry more sustainable, support the bridges, roadways, buildings and infrastructure that connects our communities, and do meaningful work, you're ready to join CMC. Apply today and start moving your career - and our world - forward. Let's build a better world!
CMC is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, physical or mental disability, national origin, citizenship, military or veteran status, sexual orientation, gender identity and/or expression, genetic information, or other status protected by federal, state or local law.
Current Employee? Click Here to Apply.
Current Employees Apply
Click here to apply.
Nearest Major Market: Hagerstown
$57k-71k yearly est. 60d+ ago
Mid-Level Business Analyst
Fusion Technology 4.1
Business analyst job in Clarksburg, WV
Job Description
Who is Fusion Technology?
Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.
Position Location: Clarksburg, WV (onsite required)
Who are you?
Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance.
Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree:
Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center.
What you'll do:
The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include:
Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO).
Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative.
Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process
Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications.
Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ.
Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes.
Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval.
Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval.
Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications.
Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight.
Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300.
Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership.
Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community.
What matters to you matters to us.
Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training.
Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
$61k-85k yearly est. 15d ago
Quality Analyst RN
Cottonwood Springs
Business analyst job in Beckley, WV
Schedule: Full Time Weekdays. This role's primary focus is on the care of stroke and sepsis patients and serves as the Stroke and Sepsis Coordinator.
Your experience matters
Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an RN Quality Analyst, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute:
An RN Quality Analyst who excels in this role:
Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments.
Integrates evidence-based practices into operations and clinical protocols.
Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
May provide patient care when necessary.
What we're looking for
Qualified applicants must have current licensure as a Registered Nurse. Additional requirements include:
Bachelor's degree in nursing (BSN) is required.
Master's degree in Nursing, Healthcare Management, or Quality is strongly preferred.
3-5 years of experience in an acute care environment is required.
Previous performance improvement and/or project management experience is required.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
More about Raleigh General Hospital
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
$60k-78k yearly est. Auto-Apply 60d+ ago
Lead Business Systems Solutions Analyst
Lumen 3.4
Business analyst job in Charleston, WV
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals.
**The Main Responsibilities**
- Enhances the alignment between business processes and information technology
- Facilitates broad discussion to align business units to common solutions
- Coaches subject matter experts through the program or project lifecycle to ensure execution
- Responsible for actively resolving day-to-day technology needs, including system or process analysis
- Understands technical problems and solutions in relation to the current, as well as the future business environment
- Suggests plans to integrate new and existing processes
- Provides input and supports planning and prioritization for business process engineering related activities
- Identifies processes for improvement
- May need to document existing processes
- Identifies and analyzes gaps between current processes and the desired stated
- Develop process performance measures and plans the transition to a new process
- Provides counsel and leadership on future use of technology and business process improvements
**What We Look For in a Candidate**
- Bachelors degree or equivalent education and experience.
- 5-10 years related experience.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340577
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
$114.1k-152.1k yearly 36d ago
Mortgage Business Analyst
Solomonedwards 4.5
Business analyst job in Charleston, WV
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Mortgage BusinessAnalyst for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will provide support in managing a broad variety of departmental operations including special projects, strategic planning processes and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Mortgage BusinessAnalyst, you will develop interim automated solutions to assist various departments, create exception reporting, and automate routines in addition to various other department-related activities.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets.
- Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations.
- Assist business units with developing interim business tools to facilitate an increased level of efficiency.
- Support the Operations team with data analysis and problem-solving.
- Draft policies and procedures for the different department roles and responsibilities.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Bachelor's degree in business administration or related field required.
- Financial Services and, if possible, mortgage industry experience preferred.
Skills and Job-Specific Competencies:
- Highly proficient in Excel, Word, and PowerPoint.
- Must possess superior analytical skills.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141861
### Place of Work
On-site
### Requisition ID
141861
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Quality Assurance Analyst
Psi Services 4.5
Business analyst job in Charleston, WV
**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
+ The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand.
+ This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops.
**Role Responsibilities**
+ Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects.
+ Use principles, guidelines, and best practices as defined, and document testing plans.
+ Gather and present testing metrics and testing activities for the projects to key stakeholders.
+ Closely work with product teams to understand requirements and other performance SLAs.
+ Reviewing and analysing feature requirements exit criteria and design test scenarios.
+ Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production.
+ Writing, executing, and managing the manual test cases.
+ Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services.
+ Provide the UAT support for business users as well as client.
+ Reporting defects accurately and managing to successful resolution via Jira.
+ Maintaining and creating product knowledge documentation.
+ Investigate and attempt to diagnose customer support reported defects.
+ Participate in sprint planning, scrum, and backlog grooming ceremonies.
+ Researching and embrace new techniques and technology to improve testing
+ Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases.
**Knowledge, Skills and Experience Requirements**
+ 3 years' experience in progressively responsible information technology.
+ Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC.
+ Excellent numerical skills and understanding of data analysis/statistical methods.
+ Familiarity with the software development lifecycle and with automation testing technologies.
+ Experience with version management and ticketing systems, e.g. SVN, Jira.
+ Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI.
+ Experience with accessibility testing is huge plus.
+ Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short-Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k-78k yearly est. 34d ago
Sr Principal Business Applications Analyst
UKG 4.6
Business analyst job in Charleston, WV
Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job Summary
We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise.
Key Responsibilities
- Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data.
- Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity.
- Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals.
- Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts.
- Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects.
- Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies.
- Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in.
- Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data.
- Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations.
Qualifications
- 10+ years of experience in program management, business transformation, or strategic operations.
- Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models.
- Exceptional organizational, analytical, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
- Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred.
- Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus.
Success Metrics
- Measurable improvements in operational efficiency, customer satisfaction, and profitability.
- Positive stakeholder feedback and high adoption rates of new processes or systems.
- Timely and on-budget delivery of transformation projects.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.