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The differences between business associates and operations associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business associate has an average salary of $72,369, which is higher than the $52,703 average annual salary of an operations associate.
The top three skills for a business associate include customer service, patients and powerpoint. The most important skills for an operations associate are customer service, sales floor, and basic math.
| Business Associate | Operations Associate | |
| Yearly salary | $72,369 | $52,703 |
| Hourly rate | $34.79 | $25.34 |
| Growth rate | -8% | -8% |
| Number of jobs | 60,886 | 70,275 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 65% |
| Average age | 44 | 44 |
| Years of experience | - | - |
Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.
An operations associate is responsible for performing administrative and clerical tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Operations associates respond to clients' inquiries and concerns, prepare meeting reports, schedule appointments, assisting on payroll release, update employees' information on the database, process contract agreements, and help the senior management to identify business opportunities that would generate revenues.
Business associates and operations associates have different pay scales, as shown below.
| Business Associate | Operations Associate | |
| Average salary | $72,369 | $52,703 |
| Salary range | Between $46,000 And $111,000 | Between $28,000 And $95,000 |
| Highest paying City | San Francisco, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | The Citadel | Biogen |
| Best paying industry | Finance | - |
There are a few differences between a business associate and an operations associate in terms of educational background:
| Business Associate | Operations Associate | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 65% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between business associates' and operations associates' demographics:
| Business Associate | Operations Associate | |
| Average age | 44 | 44 |
| Gender ratio | Male, 38.2% Female, 61.8% | Male, 50.2% Female, 49.8% |
| Race ratio | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% | Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |