Post job

Business associate vs operations associate

The differences between business associates and operations associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a business associate has an average salary of $72,369, which is higher than the $52,703 average annual salary of an operations associate.

The top three skills for a business associate include customer service, patients and powerpoint. The most important skills for an operations associate are customer service, sales floor, and basic math.

Business associate vs operations associate overview

Business AssociateOperations Associate
Yearly salary$72,369$52,703
Hourly rate$34.79$25.34
Growth rate-8%-8%
Number of jobs60,88670,275
Job satisfaction-5
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 65%
Average age4444
Years of experience--

What does a business associate do?

Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.

What does an operations associate do?

An operations associate is responsible for performing administrative and clerical tasks to support the organization's daily operations. An operations associate must have excellent organizational skills to perform various duties for different business functions under the supervision of an operations manager. Operations associates respond to clients' inquiries and concerns, prepare meeting reports, schedule appointments, assisting on payroll release, update employees' information on the database, process contract agreements, and help the senior management to identify business opportunities that would generate revenues.

Business associate vs operations associate salary

Business associates and operations associates have different pay scales, as shown below.

Business AssociateOperations Associate
Average salary$72,369$52,703
Salary rangeBetween $46,000 And $111,000Between $28,000 And $95,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyThe CitadelBiogen
Best paying industryFinance-

Differences between business associate and operations associate education

There are a few differences between a business associate and an operations associate in terms of educational background:

Business AssociateOperations Associate
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Business associate vs operations associate demographics

Here are the differences between business associates' and operations associates' demographics:

Business AssociateOperations Associate
Average age4444
Gender ratioMale, 38.2% Female, 61.8%Male, 50.2% Female, 49.8%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between business associate and operations associate duties and responsibilities

Business associate example responsibilities.

  • Manage company's Facebook page and advertisements.
  • Develop, implement and manage commission payroll for all associates within the telemarketing department.
  • Market the company brand via Facebook and MailChimp.
  • Maintain medical APS from doctors on a timely basis.
  • Experience with diagnosis coding including ICD-9, CPT-4 and HCPCS codes.
  • Organize, update, and maintain company CRM database in preparation for flagship migration to larger corporate-wide CRM.
  • Show more

Operations associate example responsibilities.

  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Meet minimum standards for compliance with AML laws and regulations.
  • Organize and complete online LTL shipment orders for customers and vendors.
  • Create new access, removing access, and act as SME for offshore staff.
  • Perform preventative maintenance, as needed, to assist in the achievement of SLA contractual requirements.
  • Communicate with LTL, TL carriers regarding billing/invoice, class, re weigh and other discrepancies.
  • Show more

Business associate vs operations associate skills

Common business associate skills
  • Customer Service, 15%
  • Patients, 11%
  • PowerPoint, 6%
  • SQL, 4%
  • Data Analysis, 4%
  • Phone Calls, 4%
Common operations associate skills
  • Customer Service, 28%
  • Sales Floor, 16%
  • Basic Math, 14%
  • Portfolio, 13%
  • Work Ethic, 7%
  • Math, 6%

Browse business and financial jobs