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How to hire a business associate

Business associate hiring summary. Here are some key points about hiring business associates in the United States:

  • HR departments typically spend 15% of their expenses on recruitment.
  • It usually takes about 12 weeks for a new employee to reach full productivity levels.
  • It typically takes 36-42 days to fill a job opening.
  • The median cost to hire a business associate is $1,633.
  • Small businesses spend an average of $1,105 per business associate on training each year, while large companies spend $658.
  • There are currently 50,012 business associates in the US and 60,886 job openings.
  • New York, NY, has the highest demand for business associates, with 125 job openings.
  • New York, NY has the highest concentration of business associates.

How to hire a business associate, step by step

To hire a business associate, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a business associate, you should follow these steps:

Here's a step-by-step business associate hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a business associate job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new business associate
  • Step 8: Go through the hiring process checklist

What does a business associate do?

Business associates are individuals who perform certain roles and duties that involve safeguarding protected health information on behalf of a covered entity. They perform several duties that include handling and managing claims administration and processing, data processing and analysis, and ensuring quality assurance. In addition, business associates conduct market research and identify prospective clients, and develop and implement client retention plans and sales strategies. They are also responsible for identifying new business partners and opportunities.

Learn more about the specifics of what a business associate does
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  1. Identify your hiring needs

    Before you start hiring a business associate, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A business associate's background is also an important factor in determining whether they'll be a good fit for the position. For example, business associates from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents business associate salaries for various positions.

    Type of Business AssociateDescriptionHourly rate
    Business Associate$22-53
    CoordinatorCoordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements... Show more$12-29
    Business Development InternshipA business development intern is responsible for supporting the organization's goals and objectives in providing the best services to clients and ensuring a smooth flow of operations with maximum productivity and efficiency. Business development interns observe the operational processes of the department and perform duties under the supervision of a direct manager or tenured staff... Show more$12-20
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Patients
    • PowerPoint
    • SQL
    • Data Analysis
    • Phone Calls
    • Data Entry
    • Work Ethic
    • Medical Terminology
    • Visualization
    • Patient Care
    • Financial Statements
    • Life Insurance
    • Excellent Interpersonal
    Check all skills
    Responsibilities:
    • Manage company's Facebook page and advertisements.
    • Develop, implement and manage commission payroll for all associates within the telemarketing department.
    • Market the company brand via Facebook and MailChimp.
    • Maintain medical APS from doctors on a timely basis.
    • Experience with diagnosis coding including ICD-9, CPT-4 and HCPCS codes.
    • Organize, update, and maintain company CRM database in preparation for flagship migration to larger corporate-wide CRM.
    More business associate duties
  3. Make a budget

    Including a salary range in your business associate job description helps attract top candidates to the position. A business associate salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

    For example, the average salary for a business associate in Nebraska may be lower than in California, and an entry-level business associate usually earns less than a senior-level business associate. Additionally, a business associate with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

    Average business associate salary

    $72,369yearly

    $34.79 hourly rate

    Entry-level business associate salary
    $46,000 yearly salary
    Updated December 15, 2025

    Average business associate salary by state

    RankStateAvg. salaryHourly rate
    1California$87,393$42
    2New York$82,325$40
    3Delaware$82,104$39
    4Massachusetts$82,012$39
    5New Jersey$81,225$39
    6Connecticut$76,598$37
    7Washington$73,817$35
    8Ohio$73,468$35
    9Pennsylvania$69,333$33
    10Virginia$68,027$33
    11Illinois$66,461$32
    12North Carolina$64,801$31
    13Arizona$64,193$31
    14Maryland$63,081$30
    15District of Columbia$62,491$30
    16Texas$61,646$30
    17Michigan$60,923$29
    18Minnesota$60,590$29
    19Iowa$60,036$29
    20Missouri$58,161$28

    Average business associate salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1The Citadel$122,643$58.966
    2Two Sigma$116,346$55.94
    3Crown Castle International$110,843$53.29
    4BMO Capital Markets$109,585$52.696
    5Neuberger Berman$109,302$52.553
    6ORIX USA$108,847$52.33
    7Cambridge Associates$106,774$51.33
    8Better$106,291$51.10
    9Google$105,898$50.919
    10Davidson Kempner$105,381$50.66
    11Jump Trading$105,276$50.611
    12Meta$105,198$50.58112
    13Dimensional Fund Advisors$104,513$50.251
    14Citi$102,940$49.496
    15Goldman Sachs$101,568$48.837
    16Morgan Stanley$101,486$48.7922
    17Barclays$100,685$48.41
    18MPG$100,519$48.33
    19SoFi$99,484$47.834
    20LinkedIn$99,359$47.772
  4. Writing a business associate job description

    A business associate job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a business associate job description:

    Business associate job description example

    Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

    We are looking for a candidate who is highly motivated to succeed and is results oriented.The lines of business included on the platform include but are not limited to: BOP, Commercial Auto, Workers Compensation, and Umbrella.The position underwrites newline and renewal accounts submitted through the online platform.
    Major Duties & Responsibilities:

    Evaluates, accepts, rejects, or modifies risks within established underwriting guidelines and authority.Complies with company policies, procedures & rating plans when evaluating and managing risk. Ability to sell and negotiate to achieve bottom line profitability for the Company. Provides primary communication and direction for all processing requirements including policy issuance instruction, endorsement requests, billing requirements and audit review. Maintains service standards by timely response to broker requests and timely receipt of collateral and agreements in addition to meeting deadlines on submissions of quotations, certificates and/or policies. Performs other duties as required to best serve customer, team and management needs.

    Requirements:

    Must possess a strong commercial casualty risk underwriting skill and competence with the ability to handle small risks. Strong Interpersonal skills-ability to establish trust and effective working relationships with others-both external and internal customers. Strong Communication Skills, including the ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present effective written communication to varied audiences. Ability to work in and promote a team-oriented environment. Ability to use company's commercial rating and policy issuance systems and software programs (MS Word, Excel) needed to conduct daily business. Self-motivated; must be able to work independently and make logical decisions. Demonstrate initiative as evidenced by ability to organize and prioritize work. Travel College level degree-Bachelor of Science or Bachelor of Arts degree.

    Desired Qualifications:

    Strong people and relationship skills. Proven business developer with entrepreneurial mindset.

    Chubb strives to offer a diverse and inclusive and rewarding work environment.Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.
  5. Post your job

    There are various strategies that you can use to find the right business associate for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your business associate job on Zippia to find and recruit business associate candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with business associate candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new business associate

    Once you've found the business associate candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
    Sign up to download full list

How much does it cost to hire a business associate?

Hiring a business associate comes with both the one-time cost per hire and ongoing costs. The cost of recruiting business associates involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of business associate recruiting as well the ongoing costs of maintaining the new employee.

The median annual salary for business associates is $72,369 in the US. However, the cost of business associate hiring can vary a lot depending on location. Additionally, hiring a business associate for contract work or on a per-project basis typically costs between $22 and $53 an hour.

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