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Top 50 Business Associate Skills

Below we've compiled a list of the most important skills for a Business Associate. We ranked the top skills based on the percentage of Business Associate resumes they appeared on. For example, 14.8% of Business Associate resumes contained Financial Statements as a skill. Let's find out what skills a Business Associate actually needs in order to be successful in the workplace.

These are the most important skills for a Business Associate:

1. Financial Statements

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high Demand
Here's how Financial Statements is used in Business Associate jobs:
  • Performed detailed SAS99 procedures to detect material misstatements in clients financial statements relating to misappropriation of assets and/or fraudulent financial reporting.
  • Monitored financial statements, covenant compliance, and collateral requirements of existing customers to determine ongoing credit worthiness.
  • Performed inventory management to ensure the accuracy of company financial statements and contributing to a successful audit opinion.
  • Interviewed clients, developed assumptions, modeled projected financial information and projected financial statements.
  • Prepare assigned sections of quarterly financial statements including schedules and additional notes.
  • Analyzed financial statements and pertinent information to determine creditworthiness of prospective customers.
  • Performed audit and compiled financial statements for diversified client base.
  • Generated financial statements and facilitated account closing procedures each month.
  • Produced and analyzed interim financial statements.
  • Managed medical records and financial statements.
  • Prepare risk-based audit plans, client profiling, audit letters and communications, audit management reports and financial statements.
  • Performed the data integration project to transfer multiple-years financial statements from ACE to Quick Book 2010.
  • Input raw data into accounting format to prepare and review financial statements for 100+ clients.
  • Prepared quarterly and annual financial statements and notes on a statutory basis for 12 companies.
  • Assisted in the preparation of the audited financial statements and footnote disclosures.
  • Prepared financial statements for a variety of clients.
  • Prepare financial statements for SEC and non-SEC clients
  • Reviewed financial statements, made non-business adjustments and provided projected proforma financials.
  • Address and social security verifications for monthly, quarterly, and yearly financial statements.
  • Perform financial statements preparation Complete Period-End Financial Reporting Process.

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3 Financial Statements Jobs

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2. Customer Service

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high Demand
Here's how Customer Service is used in Business Associate jobs:
  • Led bank's Customer Service Recognition Committee to ensure that representatives were appropriately acknowledged for providing superb customer service.
  • Executed relationship-building skills to maintain existing relationships and ensured quality customer service with internal and external customers.
  • Applied superior customer service and detailed product knowledge to diverse community.
  • Assisted Customer service supervisor, customers and Customer Service representatives.
  • Selected to be featured in company newsletter highlighting excellent customer service and going above and beyond the call of duty.
  • Followed up on all sales by responding to clients requests, inquiries and concerns thereby providing excellent customer service.
  • Received Best Customer Service for Quarter 3 and 4 for 2006 and Quarter 1 and 2 for 2007.
  • Checked patients into and out of appointments, while providing a great customer service experience.
  • Credit card payments, customer service, and answering phone calls from customers and agents.
  • Background includes eight years of Pharmacy Technician experience, customer service and billing experience.
  • Provide high quality and timely customer service in a fast-paced, high energy environment.
  • Developed strong customer service skills by assisting many customers on a daily basis.
  • Provide customer service to maintain a high level of patient satisfaction.
  • Provide feedback on the efficiency of the customer service process.
  • Bank reconciliation, A/R, A/P, customer service
  • Provided customer services, customer checkout, answered telephones, design event posters, restocked and conducted inventory
  • Maintained proper execution of Customer Service Request process Served as coordinator for client accounts
  • Waitressed and cooked on occasions, took to-go orders, customer service skills a must!
  • Hired to full time position after 3 months in Seasonal Customer Service phone support role.
  • Introduced the "Smile-Greet-Thank" initiative for improving front-liner customer service.

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3 Customer Service Jobs

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3. Medical Procedures

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high Demand
Here's how Medical Procedures is used in Business Associate jobs:
  • Transcribed provider s orders for laboratory, radiology and other medical procedures.
  • Coordinate scheduling of medical procedures for patients.
  • Schedule appropriate tests, medical procedures, and follow-up appointments.
  • Schedule appropriate tests and medical procedures as per the MD.
  • Acquire preauthorization/precertification for various medical procedures.

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1 Medical Procedures Jobs

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4. Patient Care

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high Demand
Here's how Patient Care is used in Business Associate jobs:
  • Maintained heavy communications with patients, referring physician and other faculty and staff regarding patient care and administrative responsibilities.
  • Provided clerical support for clinical and ancillary staff in delivering quality patient care in emergency.
  • Supervised the provision of patient care, physical assessment, documentation, and medications administration.
  • Assisted management in identifying opportunities to improve patient care through utilization of proactive reports.
  • Performed hands-on patient care service under registered nurse supervision.
  • Maintained patient confidentiality and patient care standards.
  • Register all patients in the Emergency Department and those admitted to the hospital for observation and inpatient care.
  • Coordinate patient care services between doctors, nurses, care coordinators, other hospital staff, etc.
  • Coordinate a multitude of office procedures in support of the activities of the patient care unit.
  • Serve as front end reception for patients and families in Ambulatory and Psychiatric outpatient care.
  • Transcribed physician's paper orders into computer and coordinated patient care with various disciplines.
  • Provided direct patient care to critically ill patients, including procedures and treatment.
  • Assisted and supported clinical staff with patient care and family assistance.
  • Coordinated the clerical and receptionist activities of the patient care unit.
  • Charged all appropriate patient care items using PAR Excellence system.
  • Assist with patient care and chart completion.
  • Provided professional and courteous patient care.
  • Helped introduce patient care standards.
  • Pre-registered and registered patients completely and accurately according to Patient Care Services' policies and procedures.
  • Assisted interdisciplinary team of physicians, nurses, techs, and therapists with the coordination of patient care (i.e.

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4 Patient Care Jobs

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5. Insurance Companies

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high Demand
Here's how Insurance Companies is used in Business Associate jobs:
  • Provide requested clinical information to insurance companies, Radiology departments, and nuclear medicine departments.
  • Verify insurance and contact insurance companies regarding eligibility, benefits and patients plans.
  • Represented state insurance regulators and troubled insurance companies in rehabilitation and liquidation.
  • Verify insurance information by utilizing insurance websites or calling insurance companies.
  • Advised insurance companies regarding coverage, reinsurance and general corporate matters.
  • Call insurance companies for verification of patient benefits and authorizations.
  • Performed verification and authorization of various insurance companies.
  • Utilized all insurance companies to verify eligibility.
  • Coordinated/mailed documents for health insurance companies.
  • Edit patient's accounts, making sure all the charges are correct before billing to the insurance companies.
  • Liaised with Insurance companies for Mental Health Clinic, and processed billing to ensure proper Fiscal Management.
  • Worked with insurances, billing, and approving future imaging and procedures for patients through insurance companies.
  • Identified reconciliation and posting problems and communicated information to the patient, insurance companies and banks.
  • Enter charges and collect co pays for services provided to patients according to insurance companies.
  • Researched discrepancies to ensure proper payment with insurance companies and patients.
  • Coordinated with insurance companies to promptly ensure claims are paid.
  • Prepare the claims of insurance companies in order to receive payment for services rendered by a healthcare provider.
  • Verified payments done by insurance companies to check accuracy and according to contract guidelines.
  • Answered phones Billed insurance companies.
  • Negotiated sale of insurance company "shells" to insurance companies seeking to acquire licenses in multiple states.

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6. Data Entry

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high Demand
Here's how Data Entry is used in Business Associate jobs:
  • Serve as scheduling secretary and data entry operator.
  • Saved Guest Services department $20K by developing customized data entry and tracking systems for employees to increase efficiency.
  • Performed general office duties such as data entry, sending-emails and faxes, filing and maintaining records.
  • Perform word processing functions and other data entry in a variety of computer programs.
  • Performed data entry;check in/out patient updates demographics applications and insurance's.
  • Conduct clerical duties such as scheduling, data entry, scanning, etc.
  • Research and resolve inquiries involving Life New Business imaging and data entry.
  • Assist Life New Business data entry and processing teams as needed.
  • Record Entry: Data entry, logged and managed patient referrals.
  • Provide data entry and quality control support of statistical packages.
  • Perform data entry into designated Excel spreadsheets.
  • Performed data entry and data correction.
  • Answered multiple phone lines and scheduled appointments Performed data entry ,and provided excellent internal and external customer service
  • Learned proprietary software for tax information data entry and adapted to government protocol for letter writing and communications to tax payors.
  • Maintained the Bookkeeping; accounting; monthly/annual reports; tax preparation; 1099's; data entry; & bank reconciliations.
  • Conducted data Entry Participated in the use of or disclosure of protected health information to authorized entities.
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing.
  • Leveraged Microsoft Excel to create and manage data entry for all department workflow on weekly basis.
  • Assisted in quality assurance while data entry operations and call center was transitioned offshore.
  • Answer telephones Data entry / Admitting patients Process electronic birth certificates Schedule Cesarean sections / Inductions Maintain patient charts Order supplies

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7. Medical Records

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high Demand
Here's how Medical Records is used in Business Associate jobs:
  • Coordinate all facets of compiling medical records utilizing multiple computer programs for outpatient procedures and patient file updates.
  • Scrubbed applications, ordered medical records, responded to home office requirements, finalized placement
  • Maintain medical records integrity and confidentiality from admission to discharge of patients.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Organized and matched correspondence to files, ordered medical records from health facilities and provided bi-weekly follow-ups to reduce processing time.
  • Supported several Hospitals in EPIC conversions and new installs, HER, Medical Records, Lab, Radiology ETC.
  • Charged with conducting internal audits on policies to ensure accuracy on all medical records.
  • Maintained and managed patient medical records, and provided general office and phone support.
  • Maintained all medical records and other materials related to medical status and patient care.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
  • Worked directly with the underwriters for obtain medical records needed for underwriting.
  • Maintain medical records, technical library, or correspondence files.
  • Prepared and updated forms, logs and medical records.
  • Review medical records for completeness and file records.
  • Scanned and filed medical records.
  • Prepare medical records for appointments.
  • Oversee medical records room, prepare patient intake charts, and verify patient billing information in Meditech system.
  • Managed a variety of clerical tasks such as medical records phone management, and preadmission functions.
  • Index all patient medical records manually and in Active Fax for medical procedure.

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2 Medical Records Jobs

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8. Phone Calls

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high Demand
Here's how Phone Calls is used in Business Associate jobs:
  • Handled data entry of highly detailed information, answered phone calls and managed the needs and requirements of high revenue.
  • Coordinated office processes such as computer order entry, phone calls, doctor's orders, patient assignment, etc.
  • Answer all incoming Phone calls and help direct calls to the proper patient, Staff, or Support team.
  • Answer and screen phone calls in a professional, courteous and respectful manner in dealing with patients and staff.
  • Performed office activities such as data entry, contract research, intake process, and answered phone calls.
  • Handled incoming phone calls and emails from customers and provided requested information in a timely and efficient manner.
  • Answered, transferred and responded to ER department phone calls and provided general emergency department information.
  • Check in, insurance verification, updated paperwork, answer phone calls, scheduled appointments
  • Document and record pertinent information received via phone calls, emails or fax.
  • Assist in placing or returning phone calls for physicians and clinical staff.
  • Answer and made Field Representative and Product Provider phone calls and emails.
  • Handled all incoming phone calls pertaining to all aspects of patient care.
  • Handle incoming phone calls and make doctor calls and consults.
  • Answered large volume of phone calls to Pediatric ER.
  • Answered telephone phone calls regarding client questions.
  • Prepare conference rooms for meetings Complete administrative duties to assist clients: phone calls, faxes, e-mails, photocopies
  • Answer Phone Calls for Public About Child Support Processed incoming applications for Child Support including locate research.
  • Answered incoming phone calls from dentists in regards to our monthly report and renewing subscriptions.
  • Inspect and secure properties Answer phone calls and set up meetings.
  • Answer approximately 50-60 phone calls a day Customer relations Work up weekly reports to meet 10 day turnaround for claim payment

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9. Scheduling Appointments

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high Demand
Here's how Scheduling Appointments is used in Business Associate jobs:
  • Managed invoices and billing as well as scheduling appointments and providing administrative support.
  • Collected co-payments and assisted patients in scheduling appointments.
  • Maintain calendars and scheduling appointments.
  • processed patient upon arrival, collecting visit fees and insurance co-pays, scheduling appointments, heavy filing and chart preparation.
  • Assist patients with scheduling appointments for labs and ex-rays, surgery, and other specialist doctors using meditech system.

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10. Client Relationships

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high Demand
Here's how Client Relationships is used in Business Associate jobs:
  • Developed and maintained business client relationships.
  • Maintained client relationships on a periodic basis to keep clients up to date on material information.
  • Created content for the company web site and managed client relationships in digital platforms.

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1 Client Relationships Jobs

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11. Business Development

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high Demand
Here's how Business Development is used in Business Associate jobs:
  • Coordinated and participated in ongoing in-house training including Pro Customer Service, Sensitivity, Time Management and Business Development.
  • Pioneered monthly nationwide business development seminars for law firm partners and associates, and established relationships with key stakeholders.
  • Advise and counsel clients regarding business development opportunities related to licensing and brand development and expansion.
  • Worked alongside creative and account service teams to develop marketing collateral for business development efforts.
  • Designed and led relevant business development seminars and established relationships with related key stakeholders.
  • Explored new distributors, providing quotations and negotiation of the long-term business development.
  • Developed and refined outbound marketing strategy for business development team.
  • Home Depot's BLP included four intense rotational assignments in strategic business development, finance, marketing and human resources.
  • Drafted a training manual to conduct a 4-week seminar in marketing, sales and business development and client cultivation.
  • Managed marketing, sales, and acquisition process of a $145 million new business development portfolio.
  • Provide process support, marketing materials and customer assistance remotely to three SBA Business Development Officers.
  • Perform business development through maintaining sales and account activities for public and private sector accounts.
  • Introduced and manage tracking codes for all marketing and business development (affiliate) ventures.
  • Interviewed qualified interns and trained them to perform telephone and client visit business development.
  • Accomplished and exceeded all sales quotas in setting up appointments and new business development.
  • Provided direct supervision of the HHA Recruiter and continuous business development with Training Schools.
  • Led business development, negotiation, and marketing efforts.
  • Process incoming life and indemnity applications Support to Director of New Business Business development and solutions Database management
  • Established new sales and business development plans promoting Healthcare and Information Technology Capital Financing options.
  • Ensured internal site and network resources were up-to-date with all business development and marketing resources.

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3 Business Development Jobs

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12. Real Estate

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high Demand
Here's how Real Estate is used in Business Associate jobs:
  • Act as lead counsel on all corporate real estate efforts, including drafting and negotiating Letters of Intent and Lease Agreements.
  • Performed multiple tasks including those of Real Estate Records & Procedures Analyst and Acting Coach of self-directed finance team.
  • Worked in projects across several industries, including pharmaceutical industry, retail and wholesale, IT and real estate.
  • Major projects included banking and FDIC litigation, insurance defense, real estate and business workouts.
  • Executed real estate transactions for various individuals and entities amounting to over $1 million.
  • Practice focused on corporate, securities, and real estate litigation and mergers & acquisitions.
  • Conducted market analysis, due diligence, and procurement for investment real estate acquisitions.
  • Draft, review and manage real estate documentation associated with commercial lending transactions.
  • Assist with the purchase and leverage of undervalued real estate investments.
  • Drafted and reviewed documents for Real Estate structured finance transactions.
  • Associate - Assurance & Transaction Advisory Services Carried out feasibility studies and information memorandum in the hospitality and real estate industries.
  • Created and maintained a library of computerized records of confidential patient files, statecorporate taxes and real estate transactions.
  • Represented clients in real estate acquisitions, financings and dispositions, leasing, debt restructure and construction contracts.
  • Executed transactions in stocks, gold, and real estate market 3.
  • Passed FL Real Estate License to be more proficient with records.
  • Photographed high-end real estate on the Eastside.
  • Experience with healthcare and real estate industries.
  • Bank Mortgage Closing Attorney Real Estate Transactions: commercial and residential Completed two condominium books and filed to Attorney general office.

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4 Real Estate Jobs

No jobs at selected location

13. Office Supplies

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high Demand
Here's how Office Supplies is used in Business Associate jobs:
  • Helped maintain necessary medical and office supplies in both clinical and front desk areas according to standard inventory lists.
  • Engaged in dispatching overnight mails and couriers, and accurately managed procurement & delivery of office supplies.
  • Performed quarterly inventory on books, supplies, and ordered office supplies for teachers, etc.
  • Ordered office supplies for multiple departments and acted as liaison between employees and building maintenance group.
  • Maintained adequate stocks of office supplies, and kept the internal working area clean.
  • Serviced other areas such as office supplies and copy and print services.
  • Keep inventory of office supplies, medical forms and orders.
  • Maintain an adequate supply of all routine office supplies.
  • Maintained inventory of office supplies, coffee on unit.
  • Order and receive all office supplies.
  • Maintained inventory record Set up new equipment Ordered office supplies
  • Ordered office supplies Maintained office equipment and called for service when repairs were needed Received special training in crisis intervention.

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14. Due Diligence

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high Demand
Here's how Due Diligence is used in Business Associate jobs:
  • Assisted clients in due diligence efforts related to potential acquisitions, and drafted definitive documentation.
  • Conduct due diligence reviews pertaining potential investments.
  • Handled all aspects of complex transactions from due diligence to closing in a fast-paced and demanding market with aggressive clientele.
  • Performed various due diligence duties and drafted summary abstracts of due diligence materials to highlight relevant legal and business issues.
  • Conduct intellectual property due diligence reviews and advice for competitive acquisitions, public offerings, and venture investments.
  • Prepared and reviewed documents in response to due diligence requests in relation to potential M&A transactions.
  • Attended client meetings with senior bankers; participated in product due diligence and product launch.
  • Advised companies in complex mergers and acquisitions, as well as conducting related due diligence.
  • Performed due diligence and drafted agreements and SEC filings for mergers & acquisitions.
  • Processed bank reconciliations and financial reports to verify practice of proper due diligence.
  • Conduct due diligence review and advise clients on risk and transaction strategy.
  • Supported M&A activities, including due diligence and acquisition integration.
  • Performed due diligence review for merger, asset and stock transactions.
  • Performed due diligence reviews and drafted documents for Mergers and Acquisitions.
  • Perform due diligence, research and general SEC compliance.
  • Performed due diligence on mergers and acquisitions.
  • Led due diligence process for various transactions.
  • Performed due diligence for potential transactions.
  • Conducted domestic due diligence and business intelligence research on behalf of Stroz Friedberg, LLC for company clients.
  • Initial valuation included due diligence, tape creation, structuring, and cash flow modeling with Intex Dealmaker.

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1 Due Diligence Jobs

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15. Life Insurance

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average Demand
Here's how Life Insurance is used in Business Associate jobs:
  • Answered and managed incoming and outgoing calls regarding application status and necessary requirements to process their application for Life Insurance.
  • Processed individual Health and Life Insurance applications for Underwriting Department approval.
  • Perform detailed analyses of newly submitted life insurance applications.
  • Process life insurance applications in multiple proprietary databases.
  • Processed all incoming life insurance applications.
  • Process Life Insurance Policy Surrenders/ Cancellations.
  • Interpreted data in order to illustrate over 90 complex insurance policy snapshots a week for various types of life insurance products.
  • Send correspondence to life insurance agents to ensure the agents are paid according to the policies being written.
  • Supported Underwriters in gathering and processing the necessary documents for risk selection of Life Insurance applicants.
  • Reviewed new applications for Life Insurance and verified that documents have been collected and completed properly.
  • Work with customers to ensure that all life insurance documentation is submitted and filed properly.
  • Set up new life insurance policies to be billed for first month s premium.
  • Index faxed documents, input life insurance applications, contact agents for missing requirements
  • Reviewed life insurance policies for rating, accuracy, and completeness.
  • Initiated the processing of life insurance applications for new policies.
  • Utilize systems and resources to enter new life insurance applications.
  • Collected data for Life Insurance Applications.
  • Process new life insurance applications.
  • Index new life insurance applications.
  • Examined, issued and placed new life insurance applications submitted for underwriting Directed customer needs with requirements, regulations and inquiries

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1 Life Insurance Jobs

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16. Front Desk

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Here's how Front Desk is used in Business Associate jobs:
  • Performed all front desk responsibilities including scheduling and registering patients.
  • Job responsibilities, but not limited to:-Greet patients, Front Desk check-in, collect payments/collect ADC outstanding balances.
  • Front desk for large general dentistry practice, managing three doctor's schedules and five hygiene columns.
  • Served as front desk lead for a busy clinic that seen up to 75-100 patients a day.
  • Facilitated all front desk responsibilities such as check-in, check-out, scheduled appointments and answered phones.
  • Covered for the Receptionist at the front desk for breaks, lunch, and time off.
  • Assembled equipment, made repairs, ordered parts, assisted guests, tended to front desk
  • Front Desk Medical Imaging Receptionist: Accurately registered all patients in System as patients Arrive.
  • Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
  • Maintain front desk and reception area in a neat and organized fashion.
  • Front desk position on a 28 bed intensive care unit.
  • Managed front desk and provide administrative support to external clients.
  • Keep front desk well stocked, neat and presentable.
  • Trained all new hires for front desk positions.
  • Front desk duties: scheduling radiology procedures.
  • Provide front desk support including answering telephones.
  • Rotate between switchboard and front desk.
  • Assisted all healthcare professionals, guest and customers as the Front Desk personnel on a fast-paced acute medical unit.
  • Answer multi-line phone at front desk.

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17. Medicaid

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average Demand
Here's how Medicaid is used in Business Associate jobs:
  • Register patients, maternity registration and financial counseling, Medicaid/PCAP applications.
  • Verify all third-party insurance carriers including Medicaid and Private insurance.
  • Verified insurance coverage prior to procedures, including Medicaid.
  • Dispensed medication, verified insurances medicaid and commercial.
  • Educated staff on state and federal statutes, rules and regulations governing insurance, medicaid, Care Credit, Northwestern Financing.
  • Refer patients without adequate financial coverage to the Finance Department for Medicaid application and/or to enroll into the Financial Assistance Program.
  • Collect client financial and insurance information; verify eligibility for sliding fee scale, grants commercial insurance, and Medicaid/Medicare.
  • Refer cases without adequate financial coverage (uninsured and under insured) to the Finance Department for Medicaid application.
  • Updated the application process for clients requesting public assistance for Medicaid, Medicare and Food Assistance.
  • Perform cashier duties such as processing all payments including third party, Medicaid and self- pay.
  • Reconcile all Accounts Receivables to include Medicare, Medicaid, Private Insurance, and Self-pay.
  • Tested program changes for the Medicaid Benefits Program in a mainframe system.
  • Verify patient demographic information using Medicaid electronic system.
  • Collected insurance copayments for all payer groups including Commercial, Medicaid, and Medicare etc.

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1 Medicaid Jobs

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18. Patient Demographics

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average Demand
Here's how Patient Demographics is used in Business Associate jobs:
  • Collect, verify, record and process patient demographics, insurance/payment and referral information required for patient appointments.
  • Coordinated referrals, collect insurance documents and update patient demographics in a variety of computer databases.
  • Interviewed patients and family members for necessary patient demographics to complete the admission process.
  • Managed admission and discharge process; gathered patient demographics and insurance information.
  • Verify and update patient demographics and insurance information accordingly.
  • Obtained verified patient demographics and insurance information.
  • Maintain smooth operation of clinic assigned to, verify insurance and patient demographics.
  • Enter patient demographics into software system.
  • Obtain and document updated patient demographics and coverage changes (e.g.

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19. Business Requirements

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Here's how Business Requirements is used in Business Associate jobs:
  • Gathered information to validate Test Specifications encompassing all Business Requirements/Specifications.
  • Validated Test Specifications encompassed all Business Requirements/Specifications.
  • Coordinated specifications from user groups to develop and communicate system business requirements in client server and internet environments.
  • Collected, analyzed and documented business requirements from stakeholders and formulated approaches for achieving desired business objectives.
  • Gathered requirements from business requirements meetings and functional testing meetings for the technical team.
  • Completed operations analysis and resource projections for all new line of business requirements.
  • Gathered business requirements that successfully measure the effectiveness of new financial software.
  • Analyzed the business requirements and functional specifications.
  • Assist senior analysts with gathering business requirements and create functional documentation for technical team to deliver solution to requestor.
  • Utilized past experience and knowledge of sales, service and distribution to recommend appropriate business process solutions to new business requirements.

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1 Business Requirements Jobs

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20. Market Research

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average Demand
Here's how Market Research is used in Business Associate jobs:
  • Communicate with academic faculty, government data analysts, magazine editors, market research sales representatives, and trade association librarians.
  • Conducted industry and market research in addition to company specific primary research.
  • Conducted market research and competitive analysis to recommend business growth opportunities.
  • Market Research capabilities and documentation.
  • Facilitated new business partnership and acquisition through market research, assessment, and negotiation with target companies.
  • Analyzed, developed, and presented market research and advertising proposals to support sales activities.
  • Developed market research in the field of housing to gain knowledge of competitors.
  • Conducted financial market research for data to be used in valuation models.
  • Helped clients in the pharmaceutical industry in targeting and forecasting for successful product launches through primary market research.
  • Provided Market Research and Analytics for a potential exotic car rental business in Hollywood.
  • Conducted market research on prospective clients Identifying potential opportunities for COHN s expertise.
  • Spearheaded content marketing efforts and conducted market research for new product roadmap.
  • Established employee training programs Directed market research and testing Designed business plan to expand US market sales

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21. Powerpoint

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average Demand
Here's how Powerpoint is used in Business Associate jobs:
  • Orchestrate PowerPoint Presentations and make sure correct information accurate and correct.
  • Created PowerPoint presentations for various meetings.
  • Updated Daily Metrics PowerPoint charts with output data from Access and data received from other groups.
  • Developed Excel and PowerPoint C# VSTO add-ins to improve data management and reporting productivity.
  • Constructed Patient Satisfaction posters and PowerPoints which were shown at multiple cooperation wide conferences.
  • Provided data reports for Bullet Train teams, assisted with Powerpoint presentations, performed research.
  • Excel, Word, and Powerpoint.
  • Interfaced and collaborated with US based teams on client deliverables consisting of impactful PowerPoint presentations for Fortune 500 pharmaceutical companies.
  • General Golf Management) Office Skills (Excel, PowerPoint) Business Administration History of Golf Golf Fundamentals

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2 Powerpoint Jobs

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22. Hipaa

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average Demand
Here's how Hipaa is used in Business Associate jobs:
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Obtain confidential client information and maintain medical records under HIPAA regulations.
  • Observed strict confidentiality within HIPAA regulations.
  • Reviewed and provided commentary on internally developed apps and their compliance with certain privacy regulations, including HIPAA and COPPA.
  • Comply with HIPAA and use appropriate safeguards to prevent the use or disclosure of PHI.
  • Observed and promoted the guidelines set forth in HIPAA to safeguard patient's privacy rights.
  • Assist patients as they come into the office with the HIPAA Policies and Procedures.
  • Adhere to all HIPAA and other confidentiality guidelines when dealing with customer information.
  • Maintained compliance with HIPAA, JCAHO, HCFA and other contractual payers.
  • Complied with HIPAA, OSHA, and Infection Control Act and Regulations.
  • Create and file confidential documents according to HIPAA policies.
  • Ensured compliance to HIPAA and JCAHO and facility policies.
  • Gained knowledge of HIPAA and JCAHO.
  • Counseled clients concerning HIPAA compliance; represented clients in variety of other healthcare law matters.

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23. New Clients

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Here's how New Clients is used in Business Associate jobs:
  • Conducted market research and analysis on management consulting to leverage firm online resources and acquire new clients
  • Sourced and cultivated new clients; successfully expanded clientele resulting in increased revenue for company.
  • Collaborated directly with CEO on acquisition of new clients and preparation of proposals.
  • Called in or emailed for lab results for new clients for underwriters review.
  • Source new clients, cultivate, and maintain accounts and client relationships.
  • Researched, cultivated and developed new clients.
  • Assisted with the acquisition of new clients.
  • Worked with small business owners to define and execute social media strategies - Acquired new clients and maintained current client relationships
  • Sourced new clients and partner vendors for an IT staffing company having over 150 skilled resources.
  • Assist with the in processing of new clients Manage active family law client payments and infusion requirements

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24. HR

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Here's how HR is used in Business Associate jobs:
  • Installed and managed office automation computing equipment throughout office and manufacturing area.
  • Enhanced customer satisfaction level through demonstration of professional work ethic.
  • Assure that information is communicated in a timely, sensitive and effective way; follow through on responses as appropriate.
  • Reduced time and programmer resources by approximately 12 hours through creating a more efficient and user-friendly menu solution.
  • Build relationships with businesses to retrieve new business and revenue for the USPS through shipping and advertising programs.
  • Verified and completed heavy data entry from marketing tools sent in by new AARP customers through the mail.
  • Acquired AT&T Six Sigma Green Belt certification through successful launch of Lean Six Sigma Program.
  • Assisted program office staff in managing their allocated budget authority throughout the fiscal year.
  • Researched new business prospects through trade publications, marketing databases, and company websites.
  • Followed through on customer operational needs, requests and resolution of matters.
  • Increased business growth by 50% through implementing a creative marketing strategy.
  • Promoted various products to prospective clients through cold-calling and leads generation.
  • Gained substantial knowledge about insurance through many on the job experiences.
  • Assist in Schizophrenia research for the Psychiatric Out Patient Department.
  • Reconciled and paid life insurance premiums received through payroll deduction.
  • Developed interpersonal skills through one on one patient contact.
  • Prepare required paperwork for submission to HR and Payroll.
  • Work along side of top Business Relationship Manager in the Region for the past three years.
  • Verify patient insurance through Passport E-Care Next utilized throughout all Advocate facilities.
  • Fed ex shipping, overnighting policies through fax or via email.

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25. Patient Registration

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Here's how Patient Registration is used in Business Associate jobs:
  • Completed patient registrations for Emergency and Outpatient procedures.
  • Service oriented, Patient registration, Insurance verification.
  • Perform patient registration, insurance eligibility, and all front end office duties.
  • Achieved 100 percent accuracy on patient registration data.
  • Handled patient registration and chart keeping.
  • Confirm eligibility, verify insurance benefits, obtain pre-certification, referral, and authorization for identified patient registrations.
  • Answer a multi line telephone system, patient registration, insurance verification, cash collections and maintenance of medical records.
  • Work in the emergency room Performing patient registrations, patient check-in, check-out, ambulatory check-in and cash collections.
  • Support of patient registration and order entry systems Assists in the admission, discharge and transfer process.
  • Meet and greet patients Patient registration Schedule appointments Arrange ambulette service Maintain all medical records.

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26. Special Projects

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Here's how Special Projects is used in Business Associate jobs:
  • Participated in special projects requested by senior management and assist with audit requests.
  • Managed disbursements and transfer division orders; assisted analysts with special projects.
  • Managed center s contract administration, purchasing & budget reports, delegation of routine duties and special projects to clerical personnel.
  • Assisted guests of the hotel with copying printing, faxing, computer use and any special projects requested.
  • Helped build team-oriented atmosphere by assisting co-workers with special projects or cross training when requested by management.
  • Devise strategies for and manage and supervise other personnel with respect to special projects, i.e.
  • Assisted VP of Finance, Directors, Managers and Supervisors on special projects and staff training.
  • Worked with other department within the company on special projects until the assignment was completed.
  • Developed, implemented, monitored, and interpreted special projects and tests for assigned categories.
  • Assist Operations Director, Operations Manager and Nurse Manager of unit with special projects.
  • Assisted the Assistant Manager and Director of Finance with special projects as requested.
  • Engage in department-wide projects & initiatives; complete special projects and miscellaneous assignments.
  • Assist with special projects on system upgrades.
  • Manage special projects as required.
  • Coordinated special projects and meetings.
  • Assisted Coworkers with special projects.
  • Support special projects and all other duties as assignesd

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1 Special Projects Jobs

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27. Computer System

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Here's how Computer System is used in Business Associate jobs:
  • Utilized three internal computer systems, researched and processed medical and administrative requirements for life insurance applications
  • Registered patients from transferring hospitals into the computer system.
  • Completed advanced training and conducted formal and informal training courses for benefit team in new computer system operations and user interfaces.
  • Provide assistance in the development of policies and procedures related to the enhancement of all aspects of the computer system.
  • Processed and entered all incoming patients to include maintenance of patient records and ensure proper data entry into computer system.
  • Entered and updated patient's data into various Computer systems (IDX, CDT, TDS, etc.)
  • Scan each parcel into the computer system and create invoices for packages shipped and received from our office.
  • Entered important patient data in the computer system, updated files and ensured the accuracy of documentation.
  • Use the computer system and software to complete registration, update and verify patient information.
  • Verified that information in the computer system was up-to-date and accurate for mother and baby.
  • Register patients being admitted on computer system and create Inpatient admissions as required.
  • Completed training and successfully passed all testing requirements for the Epic Computer System.
  • Served as technical support person for micro computer systems and PC/LAN/WAN/Voice communications.
  • Assisted in entry of MDS Assessment into computer system.
  • Obtain Signatures from recently admitted patients Update, and scan information into hospital computer system
  • Created specific CHET accounts for all transported patients in the Meditech and EPIC computer systems used by the medical staff.
  • Operate two monitor computer system and multi-line telephone to answer and transfer calls.
  • Transcribed physician orders onto paper records Entered orders into the Meditech computer system.
  • Worked on Meditake computer system.Clinical Care Technician: Performed all EKG's, venipuncture, accucheck.

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28. High Volume

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Here's how High Volume is used in Business Associate jobs:
  • Coordinated daily pharmaceutical-related matters to verify and expedite a high volume of prescription orders.
  • Handled high volume television airtime sales of represented stations to advertising agencies.
  • Drafted and negotiated a high volume of development and production agreements, including writer, composer, director and talent agreements.
  • Answer high volume of departmental calls, schedule appointments, serve as liaison between facility departments.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Interact with a high volume of patients on a one on one basis daily.
  • Answer a very high volume of phone calls and prepare the Doctors schedule.
  • Answer high volume of phone calls and patient call lights.
  • Registered and discharged patients in high volume outpatient clinic.
  • Reviewed weekly progress reports for submission to administrative staff Handled high volume of data entry requests to proper personnel
  • Pre-admitted and admitted patients into high volume emergency room by multitasking and prioritizing in a busy environment.
  • Routed high volume of incoming phone calls, answered customer call system, paged medical teams as per healthcare professionals request.

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1 High Volume Jobs

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29. SQL

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Here's how SQL is used in Business Associate jobs:
  • Tuned the Report SQL queries to improve the performance of the report refresh time.
  • Tuned and Enhanced Universes with SQL Queries for the Report Performance.
  • Developed client/server applications using SQL, UNIX, vi Editor.
  • Teamed with BI developers to build the data warehouse (Netezza, SQL Server) for an international eCommerce business.

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8 SQL Jobs

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30. Business Operations

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low Demand
Here's how Business Operations is used in Business Associate jobs:
  • Conducted business and system analysis and provided details to drive decision-making process that supported business operations.
  • Identified, developed and managed process and procedure improvement to aid smooth business operations.
  • Involved in all aspects of business operations for leading organizational development consultant firm.
  • Performed multi-tasked medical office duties; ensuring efficient daily business operations.

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31. CRM

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low Demand
Here's how CRM is used in Business Associate jobs:
  • Process claims on damaged/lost shipments Record all activity that was completed for all customer inquiries into CRM system.
  • Credit card and banking CRM offers and deals management being the key expertise area.
  • Tracked all incidents in document tracking software called Clarify CRM for follow-up and resolution.
  • Utilized multiple CRM and VMS tools to track and monitor candidates and requisitions.
  • Create reports from CRM of leads to determine effectiveness of marketing campaigns.
  • Supported the Institutional business' customer relationship management (CRM) application.
  • Educated upper management on CRM systems and best practices.
  • Use Microsoft Office and CRM software within sales processes.
  • Qualified new and existing businesses through Engage CRM.
  • Utilize the following software for research and processing purposes: Agency Integrator, Paperclip, Winflex, and CRM solution.
  • Utilized Salesforce CRM to research, qualify, and organize potential leads.

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32. Business Owners

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Here's how Business Owners is used in Business Associate jobs:
  • Provided detailed sector analysis write-ups on current and future industry trends to business owners and their respective companies.
  • Tracked error results exceeding 10% threshold and reported findings to Business owners or Entity leaders.
  • Trained managers and small business owners as to what documentation was required to hire employees.
  • Provide exceptional customer service to small business owners and assist them with their accounts.
  • Assist business owners with creation and legalization of small businesses.2.
  • Assist business owners with creation of small businesses.

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33. Telephone Calls

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Here's how Telephone Calls is used in Business Associate jobs:
  • Received and handled incoming telephone calls; scheduled and coordinated appointments.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Answer incoming calls requests for medical records; processes letters and reports; answers and directs telephone calls.
  • Answer and document high volume of incoming patient telephone calls.
  • Provide customer service for in-person and client telephone calls.
  • Process correspondence, referrals and telephone calls.

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34. CPT

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low Demand
Here's how CPT is used in Business Associate jobs:
  • Researched and determined the correct ICD-9 and CPT medical and billing codes for each patient procedure.
  • Experience with ICD-9 and CPT codes related with Family Practice Clinic.
  • Convert CDT medical codes to corresponding CPT and ICD-10 codes.
  • Looked up CPT/ICD9 codes for surgical procedures and high-resolution imaging.
  • Handle ICD9 and CPT4 Coding Handle telephone inquiries, schedule and order entries.

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35. Financial Institutions

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low Demand
Here's how Financial Institutions is used in Business Associate jobs:
  • Generated compliance correspondence to other financial institutions and clients.
  • Transferred monies from other financial institutions.
  • Strengthened leadership skills through workshops, training and networking with Senior Management of MBNA and other financial institutions.
  • Established new retirement, non-retirement, and 529 plans; processed new investments Initiated transfers from another financial institutions

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36. External Customers

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low Demand
Here's how External Customers is used in Business Associate jobs:
  • Strengthen relationships with internal and external customers by delivering timely and efficient service and accurate information.
  • Interacted with executive, administrative and line management personnel, external customers and vendors.
  • Provide verbal and written communication on special accounts for internal and external customers.
  • Provide excellent customer service to internal and external customers alike
  • Develop and maintain relationships with internal and external customers.
  • Communicate effectively with internal and external customers.
  • Worked closely with internal and external customers to meet service needs.
  • Communicated effictively with all internal and external customers on New Business Served as a liaison between client and producer relations
  • Communicated large volume of discrepancies and questions with external customers, including third party advisors and proprietary advisors.

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37. Operations Support

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Here's how Operations Support is used in Business Associate jobs:
  • Provide high level of sales, marketing and operations support to an assigned team of Business Relationship or other managers.
  • Assist in sales, marketing, and operations support to an assigned team of Business Relationship Managers.
  • Provide a high level of sales, marketing, fraud, and operations support.
  • Established new business initiatives including website and tutoring programs IT operations support for office headquarters.
  • Provided a high level of marketing and operations support to a team of 10+ Business Development Officers.

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38. Quickbooks

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Here's how Quickbooks is used in Business Associate jobs:
  • Managed accuracy of cash transactions by reviewing daily transactions and completing bookkeeping using QuickBooks.
  • Managed incoming sales requests, processed orders in QuickBooks, and contacted customers regarding credit card discrepancies.
  • Included QuickBooks data entry, reconciliation, client invoicing and collections.
  • Deliver accurate, on-time payroll using QuickBooks payroll system for approx.
  • Performed cash budget analysis ($0.25M), accounting/financials using QuickBooks and Excel modeling.
  • Managed Office Installed and maintained QuickBooks.

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39. Customer Retention

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low Demand
Here's how Customer Retention is used in Business Associate jobs:
  • Consolidated, analyzed and interpreted customer activity in support of customer retention, providing preliminary assessments on accounts.
  • Identified and evaluated opportunities to increase customer retention and satisfaction through the use of up/cross-selling products and services.
  • Consolidated, analyzed and interpreted customer activity in support of customer retention.
  • Research and develop marketing and growth initiatives to increase business and customer retention, including online networking venues.
  • Ensured customer retention by affirming customer satisfaction after the completion of six and twelve months of service.
  • Served as the "go to" person to proactively look for opportunities to improve customer loyalty and customer retention.

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40. Appropriate Person

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low Demand
Here's how Appropriate Person is used in Business Associate jobs:
  • Refer customers to appropriate personnel.
  • Answer telephone calls and prioritize urgency to determine the proper level of assistance and direct caller to appropriate person or locations.
  • Transferred doctors orders and therapy instructions to patients charts; notified nurses and other appropriate personal on revisions.
  • Refer, when necessary, to the appropriate person for further information/resolution.
  • Manage heavy volume of phone calls and direct to appropriate personnel.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Direct calls and visitors to the appropriate person/functional unit.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Answer multi line telephone directing calls to appropriate personnel or area.

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41. Staff Members

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Here's how Staff Members is used in Business Associate jobs:
  • Provide administrative support to staff members across a fast-paced medical practice.
  • Supervised all incoming temporary staff members.
  • Collaborated with customer service team and senior technical staff members to give exceptional service throughout the entire shopping and purchasing experience.
  • Scheduled hospital staff to ensure full staff coverage on days when unit did not contain adequate staff members.
  • Perform clerical duties, schedule appointments, and direct phone calls to the appropriate staff members.
  • Train other staff members to perform work activities, such as using computer applications.
  • Worked closely with Clinical Nurse Manager to find team building activities for staff members.
  • Led web administrator function which managed team announcements to > 200 staff members.
  • Mediated disputes between family members and staff members.
  • Provided hands-on training for new staff members.
  • Supervised over 20 staff members.
  • Orient new RN staff members.
  • Systematized multi-tasking, time-management and coordination with other staff members were key to success in this position.
  • Set up WOWs, assigned phones, prepared phone list, patient assignment to staff members on unit for designated shift.
  • Educated and trained site staff members to improve efficiencies and quality of business operations.

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1 Staff Members Jobs

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42. Icd-9

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low Demand
Here's how Icd-9 is used in Business Associate jobs:
  • Coded services and procedures through ICD-9 coding, Medicare 485s and supplemental orders.

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43. Follow-Up Appointments

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low Demand
Here's how Follow-Up Appointments is used in Business Associate jobs:
  • Scheduled follow-up appointments with various vendors and potential applicants to meet underwriting requirements.
  • Scheduled all follow-up appointments with appropriate health care professional.
  • Answer departmental phones and direct patient inquiries as needed; make follow-up appointments.
  • Check out patients accurately, collect payment, and schedule follow-up appointments.
  • Scheduled follow-up appointments with patients as per discharge planning.

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44. Data Analysis

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Here's how Data Analysis is used in Business Associate jobs:
  • Participate in the development and production of various data analysis material on utilization to report to the provider community.
  • Conducted quantitative and qualitative data analysis, drafted and programmed surveys to collect data.
  • Executed primary and secondary data analysis to assess market dynamics and sales force performance.
  • Managed primary, custom, quantitative projects, including study and survey design, data analysis, & reporting.
  • Used complex SQL queries for data analysis, created store procedures and Unix scripts.
  • Scored test for completion of data analysis, including MMPI-2 and Behavioral Questionnaires.
  • Supported primary market research and led data analysis on physician and payer interviews.

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7 Data Analysis Jobs

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45. Hippa

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low Demand
Here's how Hippa is used in Business Associate jobs:
  • Maintained all confidential patient charts and personal information while adhering to HIPPA and JCAHO regulations.
  • Distributed files from information systems in accordance with policies and procedures, such as HIPPAA.
  • Maintained and strictly secured patient confidentiality by following NY State HIPPA Laws.
  • Verify and supply customer information according to the laws under HIPPA.
  • Ensured clinics were in compliance with HIPPA regulations.
  • Assure patients obtain department policies and HIPPA guidelines.
  • Ensured infection control and HIPPA protocols were followed.

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46. Sharepoint

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low Demand
Here's how Sharepoint is used in Business Associate jobs:
  • Initiated and developed team SharePoint to house documentation for transfer department.
  • Maintained documents storage and collaboration in SharePoint and Box
  • Managed PMI SharePoint Site and access rights to eliminate the need of attachments from email reports.
  • Streamlined the processing of audit reports via SharePoint.
  • Excel, Word, Outlook, SharePoint Designer InfoPath
  • Manage the restructure of the Services team SharePoint document management site.
  • Uploaded spreadsheet record of shredded and re-mailed card to SharePoint Sent Docusign documents to members in Salesforce

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47. Cerner

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low Demand
Here's how Cerner is used in Business Associate jobs:
  • Admitted and discharged customers via Cerner Database, updated patient demographics and prepared medical charts.
  • Register and admit patients for surgery in the Cerner application.
  • Conduct interviews to confirm and/or update patient's demographic information in Cerner ADT system Verifies insurance, collects co-payments and self-payments.
  • Worked with Aglietrac, Cerner, Epic, Bedboard, TDS, Patient Works and Mount Sinai Intranet.

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48. Expense Reports

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low Demand
Here's how Expense Reports is used in Business Associate jobs:
  • Generated internal accounting, sales and expense reports utilizing QuickBooks.
  • Booked CEO domestic/international travel, and prepared complex expense reports.
  • Prepared company traveler's expense reports for reimbursements.
  • Managed CEO's calendar; booked all domestic/international travel; prepared expense reports.
  • Provided expense reports and variance analysis, resulting in corrections of erroneous charges.
  • Audited and processed for payment all company related travel expense reports.
  • Manage confidential correspondence, expense reports, and school reimbursements.
  • Processed accounts payable invoices and expense reports resolving any discrepancies.
  • Audited expense reports for all employees.
  • Classified and processed expense reports.
  • Compiled and processed expense reports.

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49. New Accounts

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low Demand
Here's how New Accounts is used in Business Associate jobs:
  • Opened new accounts; reconciled daily orders and receipts; completed extensive documentation.
  • Developed new accounts and participated in company research on clients and new products.
  • Established new accounts to increase distribution in six lines of professional products.
  • Maintain assigned account bases while developing new accounts.
  • Exceeded annual goals for opening new accounts.
  • Review, approve and verify new accounts are in compliance with SECs' constantly changing regulations.
  • Performed underwriting tasks Set up and created new accounts Answered phone inquires from customers and agents

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50. EMR

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low Demand
Here's how EMR is used in Business Associate jobs:
  • Used EMR system to take phone notes, complete new patient registration and input med refill or referral request from patients.
  • Utilized MediTech EMR systems to register new patients, and ensure accurate entry of medical and insurance information.
  • Audited new patient files and EMR's to verify insurance medical necessity and satisfaction of admission criteria.
  • Train and mentor new employees on multiple EMR platforms and medical billing programs.
  • Provide expertise to the Epic Electronic Medical Record (EMR) Project Team.
  • Enter and transcribe the physician's orders into the CPOE/ EMR software.
  • Helped with an EMR transfer and led an abstraction team.
  • File medical records, papers and EMR.
  • Spearheaded the Agency's implementation and integration for a SaaS homecare CRM with the existing clinical EMR system.
  • Input of data into hospital Meditech/EMR, generating chart with patient ID bracelet.
  • Enter patient registrations in multi system EMR with A rating accuracy.
  • Input physicians orders (before EMR) Scheduling patient appointments Support for Pysicians as well as floor staff CNA duties assisting patients

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Business Associate Jobs

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20 Most Common Skills For A Business Associate

Financial Statements

18.8%

Customer Service

14.4%

Medical Procedures

10.3%

Patient Care

7.6%

Insurance Companies

7.2%

Data Entry

5.3%

Medical Records

5.1%

Phone Calls

4.0%

Scheduling Appointments

3.8%

Client Relationships

3.3%

Business Development

3.0%

Real Estate

2.4%

Office Supplies

2.3%

Due Diligence

2.3%

Life Insurance

2.3%

Front Desk

1.8%

Medicaid

1.6%

Patient Demographics

1.6%

Business Requirements

1.6%

Market Research

1.5%
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Typical Skill-Sets Required For A Business Associate

Rank Skill
1 Financial Statements 14.8%
2 Customer Service 11.3%
3 Medical Procedures 8.1%
4 Patient Care 6.0%
5 Insurance Companies 5.6%
6 Data Entry 4.2%
7 Medical Records 4.0%
8 Phone Calls 3.1%
9 Scheduling Appointments 3.0%
10 Client Relationships 2.6%
11 Business Development 2.3%
12 Real Estate 1.9%
13 Office Supplies 1.8%
14 Due Diligence 1.8%
15 Life Insurance 1.8%
16 Front Desk 1.4%
17 Medicaid 1.3%
18 Patient Demographics 1.2%
19 Business Requirements 1.2%
20 Market Research 1.2%
21 Powerpoint 1.1%
22 Hipaa 1.1%
23 New Clients 1.1%
24 HR 1.1%
25 Patient Registration 0.9%
26 Special Projects 0.9%
27 Computer System 0.9%
28 High Volume 0.9%
29 SQL 0.9%
30 Business Operations 0.8%
31 CRM 0.7%
32 Business Owners 0.7%
33 Telephone Calls 0.7%
34 CPT 0.6%
35 Financial Institutions 0.6%
36 External Customers 0.6%
37 Operations Support 0.6%
38 Quickbooks 0.6%
39 Customer Retention 0.6%
40 Appropriate Person 0.6%
41 Staff Members 0.6%
42 Icd-9 0.6%
43 Follow-Up Appointments 0.6%
44 Data Analysis 0.6%
45 Hippa 0.5%
46 Sharepoint 0.5%
47 Cerner 0.5%
48 Expense Reports 0.5%
49 New Accounts 0.5%
50 EMR 0.5%
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