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Become A Business Center Manager

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Working As A Business Center Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $97,730

    Average Salary

What Does A Business Center Manager Do At Aramark

* Cleans assigned guestrooms including bathrooms and kitchen areas
* Completes project work as assigned
* Restocks all supplies that are needed in rooms
* Reports all maintenance problems for guest satisfaction
* Maintains cart and work area in a neat and organized manner
* Responsible for keys assigned to them
* Responsible for turning in all lost and found articles to the Housekeeping Office to be logged
* Complies with all Aramark and the client's policies and procedures
* Follows all of Aramark's safety and sanitation policies
* Performs other duties assigned

What Does A Business Center Manager Do At Ascension Health

* Abstracts pertinent information from patient records.
* Assigns the International Classification of Diseases, Clinical Modification (ICD), Current Procedural Terminology (CPT) or Healthcare Common Procedure Coding System (HCPCS) codes, creating Ambulatory Patient Classification (APC) or Diagnosis
* Related Group (DRG) assignments.
* Obtains acceptable productivity/quality rates as defined per coding policy.
* Queries physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes.
* Keeps abreast of and complies with coding guidelines and reimbursement reporting requirements.
* Must have understanding of primary care specialties CPT and ICD coding, including Family Practice and Internal Medicine
* Must demonstrate competence in Evaluation and Management Service coding.
* Must maintain 95% coding accuracy

What Does A Business Center Manager Do At Conduent

* Ensures that goals of the department are met by aligning work priorities with those set by the program specifications.
* Ensures high call standards are maintained through consistent and frequent monitoring and coaching of representatives.
* Partners with the Operations Manager and Program Manager and ensures accurate and timely communication and resolution of client and program issues.
* Assumes the lead role in floor communications in matters of support center performance, staffing, representative development, morale, and Supervisor development.
* Manages, coaches, and mentors team.
* Accountable to meet productivity goals for assigned programs and manages for optimal performance.
* Understands appropriate systems and terminology used in reports and documentation.
* Ensures that daily/weekly statistical reports are updated, accurate and delivered on time.
* Identifies areas for improvement in regards to operational and program efficiencies.
* Handles and helps to resolve escalated calls and email/white-mail from the representatives; may take or make calls as needed.
* Ensures that program goals and are proactively communicated to each representative.
* Measures, reports and communicates metric goal attainment for assigned teams.
* Provides direction and guidance to ensure consistent achievement of key performance metrics and addresses performance issues through daily coaching and monitoring, when necessary corrective action and performance improvement plans are delivered.
* Consistently achieve the set goal, as determined by the Operations Manager and Director, for number of call monitors and quality standards as required by program specific goals for the team.
* Monitors calls and provide constructive coaching to continuously improve performance and ensure quality guidelines are being met.
* Submits training requests for new programs and works with the Training and Quality Department to assist in training of new hires, training on new programs for current representatives and remedial training for current representatives.
* Coaches, mentors and develops representative team for skills expansion and promotional opportunities.
* Responsible for walking the call floor and creating a presence and handling all representative questions and concerns in a timely manner.
* Conducts monthly/weekly motivational activities such as contests and incentives to maintain and increase employee morale.
* Acts as a liaison to the IT and Facilities Departments to immediately address issues as they arise.
* Partners with payroll to address any issues for representatives.
* Follows proper escalation policies.
* Adheres to all company policies and guidelines.
* Other duties as assigned

What Does A Business Center Manager Do At Kern Community College District

valid California Motor Vehicle Operator’s license with a driving record that meets minimum standards established by the Kern Community College District’s insurance carrier

What Does A Business Center Manager Do At Aramark

* Maintain a positive attitude and smile and be polite with customers throughout the transaction
* Greet customers as they approach the cash register
* Take the customer’s order and prepare the order according to brand specifications and the customer requests
* Must have knowledge of menu items and recipes to effectively service the customer
* Effectively and efficiently complete the financial transaction
* Maintain the balance of the cash drawer at all times
* Distribute and post marketing materials as required
* Maintain daily temperature logs
* Adhere to additional standards set by designated brand
* Proper use of station machinery and equipment
* Ability to understand and follow directions given by management
* Maintain a neat and clean beverage station and a presentable work area
* Ability to stand for extended periods of time, up to 6 hours
* Ability to lift up to 25lbs and frequently lift, push, pull, or carry up to 30 lbs
* Ability to walk or stand for extended time periods, up to 6 hours
* Involves repetitive motion
* Involves working with chemicals, heated equipment, steam and at other risk conditions
* Assist management team with administrative functions and daily food prep during down times
* Additional Job Functions:
* Work in other areas and departments as necessary
* Completion of any task requested by a supervisor or member of the Aramark management team

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How To Become A Business Center Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Business Center Manager jobs

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Real Business Center Manager Salaries

Job Title Company Location Start Date Salary
Manager, Business Intelligence, Center of Excellence The Gap, Inc. San Francisco, CA Oct 24, 2016 $116,979
Manager, Business Intelligence, Center of Excellence The Gap, Inc. San Francisco, CA Jul 18, 2016 $116,979 -
$135,000
Manager, Business Intelligence, Center of Excellence The Gap, Inc. San Francisco, CA Jul 18, 2016 $113,526 -
$135,000
Manager, Business Intelligence, Center of Excellence The Gap, Inc. San Francisco, CA Jan 09, 2016 $95,000 -
$120,000

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Top Skills for A Business Center Manager

CustomerServiceSkillsInternetSalesOrientationProceduresBusinessDevelopmentFinancialStatementsPayrollBDCCustomerSatisfactionFedexPhoneCallsCRMLawSafetyRequirementsDailyOperationsCompanyPoliciesCustomerRelationsSalesStaffPSuperviseAudioVisualPerformanceAppraisals

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Top Business Center Manager Skills

  1. Customer Service Skills
  2. Internet Sales
  3. Orientation Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Direct supervision of team members including responsibility for: Hiring of all team members and monitoring new hire orientation procedures.
  • Communicated and worked with management on maintaining a high level Business Development Center.
  • Analyze financial statements and records I.E (Credit Risk, loan reviews, earnings, net worth etc.)
  • Prepared financial documentation by generating monthly and quarterly reports to monitor budget, payroll and profit.
  • Oversee all operations of BDC, interview, hire and supervise up to 6 employees.

Top Business Center Manager Employers

Business Center Manager Videos

Business Development Manager, Career Video from drkit.org

Business Development Director, Career Video from drkit.org

Career Services: MBA | Business Career Centre | Sauder School of Business at UBC

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