Business consultant jobs near me - 1,622 jobs

The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to NiSource business unit or Service Provider locations, as needed NiSource business operations knowledge 2+ year s experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics

High level Consultant - 1 year minimum contract. Hybrid - 24/7 On Call if outage. Job Description: IT Service Management (ITSM) Leader The IT Service Management (ITSM) Leader is a strategic and operational role responsible for ensuring the effective delivery, governance, and continuous improvement of IT services across the organization. This leader drives excellence in incident management, service reliability, and cross-functional collaboration, with a strong focus on evolving the Major Incident process to enhance responsiveness, accountability, and long-term resilience. The ITSM Leader reports to the Service Offering Management team and works closely with clinical informatics, operations, and security/compliance teams. This role is essential to maintaining high availability of healthcare IT systems and ensuring alignment with organizational and patient care goals. Core Responsibilities • Major Incident Management & Continuous Improvement Lead the end-to-end Major Incident Management process, ensuring timely resolution and clear stakeholder communication. Establish feedback loops and post-incident reviews to identify root causes, track trends, and implement process enhancements that reduce recurrence and improve response efficiency. • Cross-Team Coordination Act as a central orchestrator across infrastructure, operations (I&O), application, and engineering teams. Promote unified ownership and eliminate ambiguity to accelerate incident resolution and maintain customer trust. • Ownership Definition & Clarity Define and communicate clear ownership boundaries for various application types . Ensure accountability is embedded in incident response and service delivery. • Data-Driven Decision Making Leverage operational data and incident analytics to inform service strategy, prioritize improvements, and drive measurable business impact. Use insights to proactively identify risks and opportunities for service optimization. Skills and Qualifications • Leadership & Collaboration Strong leadership skills with the ability to inspire cross-functional teams and build trust across stakeholders. • Technical Proficiency Deep understanding of ITSM frameworks (e.g., ITIL), incident management platforms, observability tools, and automation practices. • Continuous Improvement Mindset Experience applying continuous improvement methodologies (e.g., Lean, Six Sigma) to IT service processes, especially in incident and problem management. • Outcome-Based Metrics Skilled in defining and tracking metrics that reflect service reliability, customer satisfaction, and business impact.

About Neudesic Passion for technology drives us, but it's innovation that defines us . From design to development and support to management, Neudesic offers decades of experience, proven frameworks and a disciplined approach to quickly deliver reliable, quality solutions that help our customers go to market faster. What sets us apart from the rest, is an amazing collection of people who live and lead with our core values. We believe that everyone should be Passionate about what they do, Disciplined to the core, Innovative by nature, committed to a Team and conduct themselves with Integrity. If these attributes mean something to you - we'd like to hear from you. Role Overview: The Senior Management Consultant is a key member of Neudesic's Business Transformation & Strategy (BxS) service line. The role reports to the Director of Business Transformation. This role supports the successful delivery of business-led digital transformation engagements, providing clients with strategic insights, capability analysis, and structured roadmaps that drive measurable business outcomes. This consultant serves as a trusted advisor to business and technology stakeholders, helping to bridge business strategy with technology execution using business architecture and organizational change management principles. The role also supports pre-sales activities, backlog creation, and helps train and mentor junior consultants. Key Responsibilities 1. Business Architecture & Strategic Advisory Conduct business capability assessments, identifying gaps, inefficiencies, and areas for digital innovation. Create and apply business architecture models to align strategic objectives with operational and technology plans. Support the development of product visions, solution roadmaps, and opportunity backlogs for clients across industries. Translate business goals and market trends into structured transformation plans, in collaboration with BxS leadership. Develop and maintain key strategic artifacts, including: Business capability maps Business process diagrams Functional analysis frameworks Solution ideation documents 2. Organizational Change Management (OCM) Support stakeholder engagement, readiness assessments, and change impact analysis as part of transformation engagements. Collaborate with clients to identify change champions, define training needs, and support communication strategies. Ensure business transformation recommendations are adoption-focused, combining structural and behavioral change planning. Track and help measure change adoption metrics and business value realization post-implementation. 3. Delivery Execution Contribute to the delivery of complex transformation projects, ensuring alignment with business goals and client expectations. Work with technical teams, including App Innovation and Data & AI, to ensure business needs are properly translated into technology solutions. Facilitate workshops and ideation sessions to gather requirements, validate solutions, and shape the future-state vision. Support the scoping of transformation initiatives into manageable backlogs, working with delivery leads and product owners. Participate in agile ceremonies where needed to provide business context and track progress toward business objectives. 4. Pre-Sales & Sales Support Assist in the creation of proposals, client pitch decks, and strategic recommendations that clearly define business impact. Contribute to industry-specific POVs and transformation playbooks, working alongside national service line and sales teams. Participate in client discovery and strategy workshops, identifying pain points and potential transformation initiatives. Help articulate the business case and value proposition of BxS-led engagements to client stakeholders. 5. Thought Leadership & Internal Development Support the creation of internal BxS methodologies, toolkits, and reusable frameworks. Mentor junior consultants and contribute to the growth of the BxS practice. Stay informed of technology and industry trends, helping to ensure client recommendations are future facing. Participate in internal initiatives around business architecture enablement, product strategy, or OCM maturity. Qualifications & Experience 7+ years of experience in management consulting, business strategy, business architecture, or digital transformation. Proven ability to translate business strategy into executable roadmaps and capability models. Strong understanding of organizational change concepts, including stakeholder engagement, communications, and training. Experience in conducting discovery workshops, business analysis, and backlog creation. Exposure to agile delivery environments and cross-functional collaboration. Strong analytical, communication, and presentation skills; comfortable interfacing with business and technology stakeholders. Familiarity with business architecture tools such as BPMN, capability mapping tools, or enterprise modeling platforms is a plus. Experience working across industries or in a specific vertical (e.g., healthcare, retail, energy) preferred. Accommodations currently remain in effect for Neudesic employees to work remotely, provided that remote work is consistent with the work patterns and requirements of their team's management and client obligations. Subject to business needs, employees may be required to perform work or attend meetings on-site at a client or Neudesic location. Phishing Scam Notice Please be aware of phishing scams involving fraudulent career recruiting and fictitious job postings; visit our Phishing Scams page to learn more. Neudesic is an Equal Employment Opportunity Employer: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Neudesic is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Neudesic will be the hiring entity. By proceeding with this application, you understand that Neudesic will share your personal information with other IBM companies involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: ***************************************************

The Safety Collective, Inc. is expanding its team of forward-thinking health and safety professionals. We are looking for natural leaders-people who are motivated, grounded, and genuinely passionate about supporting people in the field. From the first day our clients work with us, we deliver a 100% customized experience. We take the time to understand our clients' industries, organizations, and challenges, and we connect them with the right solutions-even when that solution isn't us. Our work is rooted in education, engagement, and real-world application. In today's business climate, change is constant. We embrace it. With an aging workforce and increasing regulatory demands, we are focused on developing people, strengthening safety culture, and helping clients navigate both today's challenges and tomorrow's workforce needs. Role Description The Safety Collective is seeking an experienced Safety Professional & Consultant to support clients in the Syracuse, NY, Central New York region and/or Capital Region. This role is open to full-time or part-time professionals, with scope, schedule, and workload aligned to experience, availability, and business needs. Both full-time and part-time consultants are fully integrated into meaningful, client-facing work. This is a field-forward role supporting clients primarily within a 2-3 hour travel radius of Syracuse / Albany area. The position involves regular on-site presence at active job sites, working directly with crews, supervisors, and leadership. Remote work is used for scheduling, reporting, and follow-up. The ideal candidate has strong heavy civil construction experience, particularly in traffic control, roadway, and/or bridge work, and genuinely enjoys being in the field and building relationships-not sitting behind a desk. Work hours are flexible and largely self-managed, with accountability focused on completing inspections, site visits, and client deliverables rather than punching a clock. There is also opportunity to expand responsibilities, territory, and leadership involvement over time, based on performance and business growth-regardless of full-time or part-time status. Key Responsibilities Build and maintain strong client relationships; support account growth Work closely with client representatives to define and meet expectations Travel regularly to client job sites within the region Conduct health and safety compliance audits aligned with OSHA and DOT requirements Create and implement client-specific health and safety plans Prepare reports, documentation, and client deliverables Support development and implementation of health and safety management systems Mentor team members as the business grows Work across industries including heavy civil construction, transportation, mining, maritime, manufacturing, and related sectors Develop and deliver safety training programs and certification classes Lead engaging, practical training sessions and toolbox talks Support business development efforts Qualifications, Skills, and Abilities Experience in occupational health and safety, or hands-on experience in the trades with safety responsibilities Heavy civil construction experience (traffic control, roadway, bridge) strongly preferred Comfortable speaking in front of groups and training diverse audiences Strong interpersonal and communication skills; values people and relationships Proven ability to build trust and rapport with clients Organized, self-directed, and comfortable managing a flexible schedule Strong technical writing and computer skills Valid driver's license and reliable personal vehicle required (IRS mileage reimbursement provided) Ability to carry training materials and equipment Ability to climb ladders, scaffolding, and stairs Willing and able to wear required PPE (respirator, harness, etc.) Ability to pass background checks and drug/alcohol screenings as required by client sites Preferred Certifications / Training Certified Safety Professional (CSP) Certified Industrial Hygienist (CIH) OSHA 500 / 501 / 5400 Instructor First Aid / CPR / AED Instructor ATSSA Flagging Instructor MEWP Instructor DOT Compliance Training HAZWOPER Instructor OSHA 30 Hour MSHA Trainer Why Join The Safety Collective? Meaningful, field-driven work with real impact Autonomy and trust in how you manage your schedule Strong support from an experienced team Opportunity to grow with the business, expand services, and take on leadership responsibilities A people-first organization that values experience, judgment, and integrity This Role May Be a Great Fit If You Are: An experienced safety professional seeking a full-time, field-based role, or; A seasoned consultant or semi-retired professional looking for meaningful part-time work A heavy civil construction professional transitioning into a safety-focused role Someone who values autonomy, field presence, and building strong client relationships

We are seeking a Process Documentation Consultant to lead a short-term engagement focused on designing, standardizing, and delivering comprehensive documentation for a national, multi-site project. This initiative spans procurement, staging, delivery, installation, commissioning, and ongoing maintenance of integrated communication and security systems. The ideal candidate will ensure all documentation is accurate, consistent, and optimized for operational efficiency. This is a contract and remote opportunity. The candidate will need to be willing to occasionally come on- site to job in Atlanta, GA. Responsibilities: Conduct structured interviews with engineers and SMEs. Validate technical accuracy prior to publishing. Create clear, concise, and technically accurate process documentation. Maintain version control aligned with release cycles. Track documentation gaps and manage backlog items. Ensure consistent terminology across all guides and manuals. Participate in Agile/Scrum rituals (standups, sprint planning, demos). Communicate documentation needs and progress proactively to stakeholders. Develop architecture diagrams, workflows, troubleshooting guides, QA checklists, and assembly instructions. Document packaging specifications, labeling procedures, and material requirements. Incorporate examples, diagrams, and visuals for clarity. Qualifications: Proven track record in process documentation for complex, multi-site projects. Familiarity with integrated communication and security systems preferred. Background in Lean Process Improvement or Six Sigma (Green Belt or higher preferred). Experience working in Agile environments. Proficiency in diagramming tools (Visio, Lucidchart) and documentation platforms. Strong command of MS Office Suite and collaboration tools. Organized, detail orientated, and able to deliver under tight deadlines. Compensation: $75-$100 hr FGP offers contract employees benefits including minimum essential coverage insurance, a fixed indemnity plan and a 401k retirement plan once eligibility requirements are met.

6+ Month Contract Role with Option to Hire Our client is looking to add an Implementation Consultant to their Health division Implementation group supporting a Drug Diversion application. This role is responsible for configuring the software as part of the implementation process. The successful incumbent will understand how to transform and configure healthcare data from the customers into their software. In addition, their technical aptitude and ability to understand how to resolve customer issues will directly lead to satisfied customers and business success. This is a customer-facing position, so great interpersonal and communication skills are a must. 2+ years database experience (Experience with SQL is required, MS Access and/or Oracle is a plus) Experience working in a client-facing role Implementation & customer facing experience Experience in healthcare is a very big plus The anticipated hourly rate range for this position is ($32-36/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

Insurance: Synpulse USA Inc. Find out if this opportunity is a good fit by reading all of the information that follows below. seeks Sr Consultant -- Insurance in NY, NY, to play vital role in further building up Synpulse USA's Insurance practice around digital transformation & operational excellence topics by making key contributions to bus. dvlpmt, talent mgmt, oversight of delivery work, & thought leadership. Req'mts: Bachelor's or foreign equiv in Risk Mgmt, Risk Analytics, Risk Mgmt & Insurance, or rel. field & 3 yrs of exp: working w/mgmt consulting, corp. strategy, enterprise architecture, bus. dvlpmt, or mgmt w/in an insurance firm. In alternative, bus. will accept Master's or foreign equiv in one of above listed fields & 1 yr of exp performing above listed skills. Telecommuting &/or work from home may be permissible pursuant to company policies. When not telecommuting, must report to work site. Offered salary is between $130,000 & $135,000/yr. 40 hrs/wk. 10% trvl req'd domestically/internationally. xevrcyc Pls email resume to & indicate job code HP102725AD. JobiqoTJN. Keywords: Insurance Consultant, Location: BOWLING GREEN, NY - 10060

Evolve Egress & Exteriors is a trusted leader in providing specialized home improvement services with a specialty in high-end basement egress projects. Known regionally since 2004 for our exceptional customer service and consistently high Google review ratings, we offer a customer experience unmatched by other egress providers window companies, including pulling permits and going the extra mile on our scopes. With rising market demand and minimal competition, our project consultants enjoy unparalleled opportunities to impress homeowners and achieve high closing rates. Why Join Us? Uncapped Earning Potential: Base Salary plus Commission-based structure. Monthly commission bonuses. Projected first-year earnings of $65,000 - $95,000+, and Second Year and beyond projected earnings of $100,000 - $175,000+ Career Growth: Gain valuable experience in a niche industry with plenty of room to grow in multiple directions (B2C and B2B hybrid). Comprehensive Support: Receive paid training, professional development, and the tools needed to succeed. Key Responsibilities, Business to Consumer: Sales Excellence: Conduct in-home consultations, actively listen to customers' needs, and overcome objections to close sales effectively. Upselling: Identify opportunities to provide additional services such as vinyl windows and entry doors, increasing revenue and delivering greater value to customers. Product Knowledge: Develop a deep understanding of our services and their benefits. While a construction background is a plus, it's not required. Accurate Documentation: Ensure all sales proposals and customer interactions are recorded precisely for smooth post-sale operations. Collaboration: Work closely with the operations team to ensure timely and high-quality service delivery. Provide regular feedback to appointment setters to improve outcomes. Qualifications: Must be comfortable virtually integrating with our existing team via mediums like Zoom or Google Meet. The rest of our team is based in either Columbus or Cleveland for now. Proven track record in sales and account management, preferably within the home improvement or home services industry. Experience in in-home sales is highly desirable. Strong interpersonal and communication skills, with the ability to build trust and rapport quickly. Detail-oriented, ensuring accuracy throughout the sales process. Motivated by a commission-driven role, with the ability to confidently guide customers through the decision-making process and ask for the sale. Must possess a valid driver's license. Financial Perks: 401(k) with up to 5% company matching. Base salary Uncapped commission. Bonus and performance incentives. Reimbursements: Mileage reimbursement. Travel reimbursement. Growth & Training: Paid training. Starter curriculum provided to develop product knowledge. On-site training to develop product knowledge. Professional development support. If you're an ambitious sales professional looking to excel in a dynamic and rewarding environment, we'd love to hear from you. Apply today to join the EVOLVE Egress & Exteriors team and start your journey toward unlimited potential! Job Type: Full-time Benefits: 401(k) 401(k) matching Company car Mileage reimbursement Paid time off Paid training Travel reimbursement Work Location: In person

Pay Range: $203,000-$314,000 Reports to: Head of Growth About the Role We're hiring an Executive Roofing Consultant, a closer with construction intelligence. You'll convert qualified inbound leads into high-value residential roofing projects for multi-million-dollar homes. This isn't a sales seat. It's a high-trust consulting position for someone who understands the details of premium roofing and can communicate with precision and confidence. Who You'll Work With You'll sit between our operations ground team and our innovation division. Every conversation you have represents the highest standards of the Superior Roofing brand, including craftsmanship, clarity, and care for the homeowner's investment. What You'll Do You'll engage qualified inbound leads through phone and Zoom consultations, typically managing two to five high-value projects per day. Your focus will be on building trust quickly, guiding clients through options, and closing within a five-day lead window. Using EagleView and Jobber CRM, you can accurately quote and document projects, maintaining Auto-generated notes and complete records for every interaction. As you reach full capacity, you'll begin collaborating with an assigned estimator to help manage and expand your project volume. What You Bring 5+ years in residential construction or roofing (luxury or cold-climate experience preferred). Deep understanding of premium roofing systems and client expectations. High digital proficiency: Jobber, RingCentral, Google Workspace, Facebook Messenger. Exceptional communication as you advise clients, you don't “sell” them. Ability to maintain a 40% close rate minimum (60%+ earns promotion and pay increase; 80%+ builds a team under you). Location Remote within the U.S. experience in northern climates (Minnesota, Wisconsin, Michigan, Dakotas, etc.) is preferred. Occasional travel for major projects or executive meetings. Why Superior Roofing Superior Roofing is redefining what premium residential roofing looks like in the Midwest. We've built a company grounded in craftsmanship, care, and clarity, we live those values in every client interaction. Record Growth: Averaging 40%+ year over year, driven by precision systems and elite service delivery. Technology Leadership: First in class to offer instant quoting through our software, giving homeowners immediate, accurate estimates. Premium Clientele: Our projects serve high-net-worth homeowners and lakefront estates valued above $1,000,000 where quality is non-negotiable. Market Expansion: Positioned to become the largest retail residential roofing organization in Minnesota and Wisconsin by 2027. Culture of Mastery: Every team member operates like an owner, trusted, accountable, and proud of their craft. How We'll Take Care of You You'll be rewarded with a structure that grows in tandem with your performance. Expect a strong base paired with performance bonuses, plus the opportunity to earn equity, Travel, and long-term retirement options as you advance. For top performers, there's a clear path toward national leadership. This is the position meant to be the last job you'll ever apply for.

As a Business Automation Consultant, you will work directly with clients to guide them through their digital transformation journey. Your focus will be on interviewing stakeholders across all levels of the organization, analyzing existing processes, identifying automation opportunities, and designing streamlined workflows. The ideal candidate will bring a strategic mindset, strong interpersonal skills, and deep experience with process automation, particularly with Microsoft Power Automate. ESSENTIAL FUNCTIONS: Conduct in-depth interviews with senior leadership, managers, and frontline employees to gain a comprehensive understanding of current processes, challenges, and automation potential. Analyze, document, and map existing workflows to identify inefficiencies and areas for improvement. Design new and enhanced workflows that leverage Microsoft Power Automate to drive efficiency, improve accuracy, and reduce manual efforts. Create strategic roadmaps and recommendations for process optimization and automation that align with clients' long-term business objectives. Serve as a trusted advisor to clients, providing expertise on digital transformation, change management, and the benefits of automation. Collaborate with technical teams, including Power Automate Engineers, to ensure seamless implementation and integration of automation solutions. Monitor and assess the impact of newly implemented workflows, gathering feedback to refine and optimize automation efforts continually. Attend required company and departmental meetings. Act in accordance with Marco policies and procedures as set forth in the Employee Handbook. Perform other related duties as assigned. ESSENTIAL FUNCTIONS: Bachelor's degree in Business, Information Technology, or a related field; MBA or relevant advanced degree is a plus. 7+ years of experience in digital transformation, process improvement, or related roles, with a strong understanding of automation technologies and methodologies. REQUIRED SKILLS: Proven experience in business process analysis and design, with expertise in identifying and implementing automation solutions using Microsoft Power Automate or similar platforms. Excellent interviewing and communication skills, with the ability to engage effectively with stakeholders at all organizational levels. Strong documentation skills, with experience creating clear and actionable process maps, workflows, and project roadmaps. Strategic thinker with a deep understanding of change management principles and the ability to drive adoption of new processes and technologies. Microsoft certifications, particularly related to Power Platform or Process Automation, are a plus. Strong instructional design skills and familiarity with LMS platforms. Location: This is a remote-eligible position, however, Marco Technologies requires employees to reside within one of the following states: DE, FL, IA, IL, IN, KY, MD, MI, MN, MO, ME, NE, ND, NJ, PA, RI, SD, TX, WI Pay Range: $107,701 - $172,322 annually The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************

The Franchise Business Consultant (FBC) is a strategic advisor and performance coach to franchise owners. This role emphasizes sales, marketing, and business growth while supporting strong operational execution. The FBC helps franchisees build sustainable revenue, strengthen referral relationships, elevate customer experience, and achieve measurable business outcomes that align with brand standards. Responsibilities: Sales & Marketing: Coach franchise owners in development, execution and oversight of local sales plans, including target accounts, referral strategies, and consistent sales activities. Guide franchise owners in marketing strategy, digital presence, brand consistency, community engagement, and promotional campaigns. Review and analyze sales KPIs (pipeline health, win/loss, lead sources, conversion rates) and drive action plans for improvement. Partner with the National Sales Team to align franchise efforts with system-wide initiatives, programs, and available sales tools. Support franchise owners in strengthening partnerships with carriers, contractors, and other referral sources to expand market share. Business Consulting & Coaching: Serve as the primary business advisor to a portfolio of franchise owners, providing guidance across sales, marketing, operations, customer experience, and financial performance. Conduct regular strategic meetings to review metrics, address issues, and maintain accountability. Evaluate franchise performance and create customized action plans tailored to the owner's goals, strengths, and current challenges. Build strong, trust-based relationships that support candid coaching and long-term success. Operational Excellence: Ensure franchisees consistently follow brand standards and required processes. Conduct operational assessments to identify gaps and help franchisees implement best practices in workflow, field operations, technology use, customer communication, and service delivery. Support system adoption, training initiatives, and the development of operational capabilities across the franchise network. Collaborate with the Operations and Training teams to address skill gaps and support the rollout of new systems or tools. Financial Performance: Review financial statements and key operational metrics with franchise owners to identify opportunities for improved profitability. Provide coaching on job costing, pricing strategy, and expense management. Ensure accurate system usage and reporting, supporting royalty accuracy and financial visibility. Business Growth & Development: Help franchise owners assess opportunities for expansion, additional service offerings, staffing needs, or new investments. Support franchise owners in building organizational structures that can scale as revenue growth demands. Encourage franchisees to adopt technology and tools that enhance productivity, communication, and customer satisfaction. Share system-wide best practices to elevate performance across the network. Compliance, Reporting & Communication: Maintain accurate documentation of coaching sessions, action plans, progress updates, and performance metrics. Communicate trends, risks, and opportunities within the consultant's portfolio to leadership. Ensure adherence to brand standards, policies, and contractual obligations. Qualifications: 5+ years of experience in franchise consulting, franchise operations, business consulting, or business ownership. Experience in the restoration or contents restoration space preferred. Bachelors degree in Business or a related field preferred Demonstrated ability to coach, influence, and motivate business owners toward improvement. Strong business acumen, including the ability to interpret financial statements and operational KPIs. Excellent communication, relationship-building, and problem-solving skills. Ability to manage multiple priorities and adapt coaching style to diverse business owners. Willingness to travel for onsite visits as needed. Familiarity with EOS Traction is a plus Success Traits: Sales-driven: Naturally seeks opportunities to grow revenue, build pipelines, and expand relationships. Strategic: Uses data and insight to guide business owners toward smarter decisions. Operationally savvy: Understands how systems, processes, and structure drive performance. Highly relational: Builds trust quickly and communicates with clarity and empathy. Forward-thinking: Identifies risks and opportunities early and acts proactively. Adaptable: Works effectively with different personalities, business models, and experience levels. Expectations: Complete required travel within approved budget guidelines on a per trip basis Maintain a communication log for all franchisee interactions in company software Maintain regular communication through weekly 1:1 with manager, weekly L10 meeting & use of company software for tracking KPIs, goals, headlines, action items & issues. Conduct coaching in a professional and responsive manner consistent with brand standards and Empower Core Values. Travel up to 25% of the time. Average one 3-4 day trip per month FRSTeam's mission is to exemplify heartfelt care and concern for our communities by providing innovative products and services that help support and restore the lives of those we serve. We are a close-knit community of hand-chosen professionals, committed to restoring personal property and helping families and businesses get their lives back on track after a fire or water loss. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote

Primary Duties and Responsibilities Enhances field productivity and profitability by partnering with financial advisors to help them build and grow integrated planning practices. Provides in-depth consultation and support to advisors on financial planning, sales processes, products and implementation. Identifies and develops best practices, tools, training and resources needed to introduce successful financial planning services to the field. Leads projects to enhance centralized service models; drive adoption of Northwestern Mutual's planning and investment philosophies; and support the growth of integrated advisors in the field. Supports workflow refinement, team development and change management in alignment with Northwestern Mutual's evolving distribution strategy. Consults with advisor on financial planning, product options, suitability, and investment concepts and strategies. Analyzes clients' financial goals, current situation and portfolio. Thoroughly documents case notes and thought process for recommendations presented to advisors. Develops appropriate recommendation options to meet client needs, risk profile, time horizon and preferences. Coaches on the presentation of financial plans, investment cases and successful client presentation including handling client objections. Leads projects to enhance the program to increase alignment with planning, integrate investments and increase productivity in field offices. This includes development of tools, training and other materials needed to introduce and expand planning related services. Leads training and education through designing, planning, coordinating and presenting at on topics including program administration, financial planning, investments, technology and workflow. Analyzes workflows and business opportunities to address program implementation obstacles and define centralized planning services to enhance retention and productivity of financial representatives and field offices. Drive the achievement of the goals for the Planning and Wealth Consulting Team. Other responsibilities may be assigned as necessary. Qualifications Series 7 required. Bachelor's degree in business, finance or related field. Minimum 3-5 years of financial services experience including both brokerage and advisory investment platforms with demonstrated investment knowledge and understanding of markets, products, platforms and services. Ability to assess client financial situations and analyze portfolios to develop and implement comprehensive plans aligned with client goals. Confidence in counseling representatives on a variety of proactive approaches and solutions. Strong analytical skills, problem solving, attention to detail and accuracy. Strong consultation, organizational and communication skills including ability to establish rapport at all levels of the organization. High degree of self-motivation with leadership and initiative in sharing information, contributing towards group goals and accepting responsibility for results. Passionate about Northwestern Mutual Financial Planning process, products and services. Ability to utilize a financial planning software or previous experience using Northwestern Mutual's Financial Planning software. Empathetic - can put yourself in the shoes of an advisor and see the plan from their perspective. 3 years as a financial planner, investment sales producer, or CFP preferred. Ability to travel as needed. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 7 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $76,650.00 Pay Range - End: $142,350.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

About American Family Care American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers compensation and occupational medicine. Each location is equipped with an onsite lab and in house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF) and this position will be in that division, working directly with franchise owners of American Family Care centers. Summary AFCF is looking to fill a Franchise Business Consultant (FBC) role to cover our Midwest region. The FBC directly reports to a Director of Regional Operations and provides operational analysis and educational training while being responsible for maintaining and enhancing existing business operations of franchise centers by working with franchisees to maximize the revenue and profitability of the center/territory through corporate program promotions, marketing, building & improving best practices and processes, business strategies, and ongoing training. Essential Duties and Responsibilities Conduct regular on-site visits and audits of assigned Franchise locations Conduct Consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support Monitor the financial status, operations, staffing, paid advertising, and overall management of assigned Franchise locations Run reports in various systems and review KPIs Cultivate and preserve Franchisee/vendor relationships Support Franchisee during pre-opening phase including, but not limited to, assisting with site selection, floor plan approval, practice management software training, and business planning Develop a strategic plan and translate that plan into the appropriate sales activities Coordinate all training activities with the appropriate departments/individuals and ensure that all training materials and resources have been directed to the appropriate parties Conduct on-site educational workshops with Franchise groups. Provide necessary counsel and assistance to Franchisees for development and improvement of business plans, including, establishing specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc Ensure physical facilities of assigned Franchisee locations comply with Franchisor standards. Coordinate any and all resources/support from all appropriate departments for assigned Franchisees Complete any and all month end reports, new store follow-up reports, weekly expense reports, preparation of classes, etc. Strictly adhere to Company and departmental policies and procedures regarding the appropriate use of Company databases Develop and maintain proficiency in the use of the Company's database. Ensure implementation of all company policies, procedures, programs and new concepts with assigned Franchisee locations Other duties and responsibilities as assigned. Qualifications Ability to travel up to 50% of time Superior people skills Well-developed oral and written communication skills Strong listening and negotiation skills Dynamic presentation skills Educational Requirements Bachelor's Degree in Business Administration, Business Management, Health Care Management or related field Medical office experience preferred Minimum 3 years Business Management and/or Franchising Experience required This is a remote position. Compensation: $80,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job Summary:** This position is responsible for the retention of selected high value Business segment customers, acting as the 1:1 "face" of NRG brands consulting on all customer electricity needs. The individual in this role must possess analytical skills, be highly knowledgeable in the front and back office CCS system and have a high degree of knowledge of current electricity products. This person must also be proficient in high bill resolution as well as energy efficiency and conservation principles. Professionalism is paramount as Business Consultants are expected to provide a superior customer care experience in daily face-to-face interaction with NRG Business customers and prospects. **Essential Duties/Responsibilities:** + Consultant will be assigned to specific Business accounts (approximately 200 - 500) to act as the liaison between the customer and NRG. + Consultant will be judged on his/her ability to meet or exceed targets for business sales, customer attrition and customer satisfaction. + The Consultant will represent a single resource to their customers for anything they might need from NRG. This will personalize our relationship with our top customers while simplifying the service model. + Consultant will initiate and lead customer site visits to top-value Business customers to ensure: + Customer is comfortable in their understanding of how they are billed; usage and demand; TDSP charges and other billing determinates. + Customer understands the product they are on and how it functions. + Educate the customer on energy efficiency and steps they can take to lower usage and peak demand that will positively impact their business. + Evaluate customer products coordinate rate changes to save the accounts as needed + Consultants will be equipped with a notebook PC laptop that allows them to connect to CCS. This will allow them to make updates/changes and provide on-site solutions to the customer upon request. + Communicate new products, programs, services to customers. + Consultant will provide accurate and timely updates to the BCCD database to document all customer contacts including but not limited to site visits, emails and phone conversations. + Act as a "Move Manager" for brand new high-value customers just joining NRG, who require special assistance in setting up their new location/account. + Perform Energy Audits of Business customer sites to assist the customer by identifying areas of energy inefficiency and areas for improvements. Have full knowledge and understanding of Audit requirements including check list of data to validate and calculations needed to provide feedback to the customer. + Research customer businesses before contacting to become familiar with the kind of business they operate and their history with NRG brands. This could include web research, CCS, Contact Log, etc. + Provide feedback to Segment Marketing on significant customer interactions. Be the venue for much needed customer learning on issues such as: + Products customers are most interested in + Needs they feel are not currently being met + What they do/do not like about NRG brands + How we can better serve them + How they perceive our competitors, etc. **Working Conditions:** + Flexibility with work schedule. + Frequency of customer visits: + Retention customers: minimum of once per quarter unless customer requests more frequent visits. If customer transfers to a term product, the visits likely will be bi-annually. + Business development: Consistent in field prospecting to be achieve or exceed acquisition targets. + Frequent in and out of market travel to attend business expos or events. + Some overtime may be required as special projects arise. **Minimum Requirements:** + 3+ years of customer service experience required, prior supervisory experience a plus. Experience in customer relationship management (account management) with business customers and business to business sales is required. Commensurate level of relevant experience will be considered in combination with the educational requirement. + High School diploma or equivalency required. Bachelor's degree from an accredited four-year college or university is preferred. **Preferred Qualifications:** + Business Development Experience, specifically in electricity markets + Account Management/Business Relationship Management **Additional Knowledge, Skills and Abilities:** + Must be able to successfully complete and fully grasp company provided training + Must be confident and knowledgeable in all Small Business products and services, TDSP charges and billing components. + Strong presentation skills and interpersonal skills. + Strong organizational and time management skills. Ability to schedule and arrive to appointments on time. + Ability to remain calm and respond quickly to surprising/difficult questions. + Advanced knowledge of kW vs. kWh, TDSP charges, and the difference between a kW product and a wires pass through product. + Consultative orientation + Committed to increasing their high bill skills and knowledge base and to providing a positive experience with NRG brands. + Interest in moving into a Marketing role a plus. + Dependable transportation, valid Texas Driver's License, and personal liability insurance. A review of the driving record will be required prior to hiring. + Emulate our Business positioning: smart choices; your partner in energy management; respect for your time; bringing innovative solutions to you, Customer First, etc. **Physical Requirements:** + Occasionally requires lifting as appropriate to perform duties and responsibilities. + Occasional exposure to high temperatures while conducting customer visits and prospecting always keeping safety in mind and fully prepared for weather conditions. The base salary range for this position is: $48,320 - $79,728* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent.

We are seeking an experienced back-office operator or consultant with deep exposure to B2B SaaS workflows-particularly in deal desk enablement, lead-to-cash (L2C) transformation, and contract lifecycle management to join Vista's Value Creation Team (VCT) in the Core Business Operations (CBO) Practice. Vista's Core Business Operations Team serves as a trusted advisor to portfolio company leaders to drive execution across strategic initiatives focused on back-office excellence, particularly in renewal process optimization, contract lifecycle improvements, and deal desk enablement. A significant focus is accelerating AI adoption in the back office including tooling research and evaluations, use case ideation, and sharing lessons learned across the portfolio. You will contribute to both pre-investment business diligence (assessing market-leading software businesses) and post-investment transformation (working directly with portfolio leaders to unlock enterprise value). This role is based in Austin, TX or remote locations and is available for an immediate start. Responsibilities As a Senior Consultant on the team, you will: Work closely with VCT colleagues, investment team members, and portfolio company executives to build and execute on value creation plans, including implementation of Vista's CBO best practices. Support Vista's investment teams in conducting business diligence. Develop insights and recommendations on Revenue Quality maturity, efficiency, and improvement opportunities. Evaluate and implement deal desk policies in Salesforce or other CRM systems. Conduct contract analysis using AI tools and translate findings into renewal, pricing, and risk strategies. Manage workstreams, coordinate stakeholders, and ensure timely, high-quality deliverables. Contribute to continuous improvement of Vista's value creation methodologies and best practices. Qualifications 4-6 years of professional experience in management consulting or B2B SaaS environments-ideally in RevOps, LegalOps, or L2C-related operations. Experience with commercial due diligence a plus (but not required). Demonstrates the ability to foster teamwork while working on projects and ability to work independently with little supervision when needed. Strong analytical skills, with the ability to interpret data and translate insights into clear, actionable strategies. Demonstrated ability to execute in a fast-paced, dynamic environment with multiple engagements and shifting priorities. Exceptional communication and interpersonal skills, capable of influencing and building consensus among diverse stakeholders. Business acumen and familiarity with B2B SaaS lead to cash and back-office processes. High emotional intelligence, adaptability, and intellectual curiosity. Experience with Salesforce or CLM tools strongly preferred. Familiarity with AI tools (e.g., ChatGPT, Claude). Willingness to travel up to 25% of time. The annualized base pay range for this role is expected to be between $130,000 - $150,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other components may include an annual cash bonus and a comprehensive benefits package. Company Overview Vista is a leading global investment firm that invests exclusively in enterprise software, data and technology-enabled organizations across private equity, credit, public equity and permanent capital strategies. The firm brings an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees. The focus of Vista's Value Creation Team is to accelerate the corporate maturity of its companies - building software businesses that excel in product superiority and operational efficiency. Their collective counsel and resources allow companies to unlock opportunity, scale their business and grow sustainably to deliver value to all stakeholders. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn @Vista Equity Partners or X @Vista_Equity.

The Principal Process and Business Analyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation. Responsibilities Essential Duties Enterprise Knowledge Management (KM) Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team. Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria. Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted. Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels. Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments. Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency). Business Analysis & Requirements Governance Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off. Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks. Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions. Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation. User Acceptance Testing (UAT) Oversight Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off. Owns the UAT for assigned projects. Process Optimization & Continuous Improvement Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences. Program-manages company-wide process improvement opportunities and related efforts. Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations. Work Schedule Full-time; typically, 40+ hours/week Flexible within core business hours, Pacific Time, M-F Occasional extended early morning or late evening hours, and weekends, typically with advance notice Workplace Essentials Supports Tech CU's Mission and Vision and consistently demonstrates Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate). Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans. Complies with Tech CU policies and procedures. Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace. Complies with requirements imposed by federal, state and local agencies. Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors. Qualifications Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience). Experience: 8+ years in business analysis, knowledge management, or process improvement roles. 5+ years designing and implementing knowledge management frameworks or platforms. 5+ years leading requirements management and UAT governance across complex projects. 3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping. Familiarity with financial institution operations and systems is strongly preferred. Knowledge/Skills/Abilities: Advanced expertise in knowledge management frameworks and content governance models. Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions. Advanced facilitation, communication, and presentation skills across all organizational levels. Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms). Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption. Strong analytical skills to measure process impact and knowledge usage. Comfortable managing vendors, platforms, and external consultants. Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles. Strong analytical skills to quantify process impacts and measure knowledge usage. Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices. Licensing/Certifications: Lean Six Sigma certification (Green or Black Belt preferred). Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus. CBAP, PMI-PBA, or ISTQB certification a plus. Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice. Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance. Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices. Physical Requirements: Typical office environment with frequent sitting, walking and standing. Ability to sit ~85% of the day. Ability to keyboard and read computer screen for ~65% of the time during which one is seated. Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required). EQUAL EMPLOYMENT OPPORTUNITY Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay and Benefits Position Grade: 108 Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000 Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location. Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications. Bonus Potential: Target 15% of base salary based on company and individual performance Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals. Tech CU offers a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans Income Protection: Life and disability insurance Retirement: 401(k) plan with company match Paid Holidays: 12 days annually Paid Time Off (PTO): Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year) Increases with length of service Voluntary Time Off (VTO): 8 hours annually for full-time employees to support charitable organizations Additional Benefits: Flexible Spending Accounts Employee-paid voluntary benefits Leaves of absence in compliance with state and federal regulations

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! Must have skills : Requirements Analysis, Requirements Development, Wireframing Job Description : Analyze business processes/workflows to identify business objectives and requirements. Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts. Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle. Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process. Communicate project task/activity milestones to Project Managers and project teams. Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms. Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills Demonstrates ability to express complex technical concepts in business terms Demonstrates ability to work independently, but also perform as a team player Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist. Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken's Pro business spans four of the company's most critical and ambitious areas: * Spot Trading - the foundation of Pro and core to our trader experience * Margin - leveraged products driving deeper liquidity and client engagement * Derivatives - building out Futures and advanced product offerings * Exchange & Infrastructure - scaling APIs, B2B services, and institutional connectivity We're building for the next generation of active traders, market makers, and institutions - people who expect performance, sophistication, and reliability from their trading platform. The Business Operations Principal will be a key partner to the Head of Pro, driving operational clarity, cross-functional execution, and continuous improvement across these pillars. This is a high-leverage role for someone who thrives in ambiguity, connects dots across teams, and balances strategy with hands-on execution. You'll work side by side with Pro leadership and colleagues across Product, Engineering, Compliance, Legal, Finance, and more - helping turn vision into action and action into measurable results. The opportunity * Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities. * Lead and deliver cross-functional projects that don't fit neatly into a single team but are critical to Pro's success. * Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early. * Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives. * Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure - from early concept through initial execution. * Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility. * Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through. * Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently. Skills you should HODL * 5-7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact. * Strong project management skills - you can bring structure to ambiguity and drive initiatives from 0 → 1. * Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight. * Excellent communicator who can adapt across audiences - from execs to cross-functional ICs. * Highly organized, detail-driven, and biased toward follow-through and execution. * Self-starter who doesn't wait for instructions - you create the roadmap when one doesn't exist. * Experience collaborating across product, engineering, compliance, legal, finance, and marketing. * Belief in Kraken's mission to accelerate financial freedom and inclusion through crypto. #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways. Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech. Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers. This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones. The Role We're looking for a Business Analyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions. In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making. If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you! Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role. Responsibilities - Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases About You We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech. You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!) What to Expect - Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team *Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred. Application Process To apply, please include: - Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!) We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts. Diversity, Equity & Inclusion Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success. 🚀 Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! 🎵 PDF preferred For more info visit splashmusic.com