Business continuity management director full time jobs - 3 jobs
Business Continuity Manager Senior
PNC 4.1
Strongsville, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a BusinessContinuityManager Sr. within PNC's Business Resiliency organization, you will be based in Pittsburgh, PA, Dallas, TX, Phoenix, AZ, Strongsville, OH or Birmingham, OH. This position is primary based in a location within PNC's footprint.
As a BusinessContinuityManager Sr., you will develop, implement, and measure the effectiveness of Enterprise Event Management & Resiliency Plans and Procedures as part of the Business Resiliency organization, identifying lesson learned and areas of continuous improvement that support Enterprise resilience and readiness.
As the Test, Training, and Exercise Leader, you will work closely across the Business Resilience and Enterprise Event Management teams, as well as Line of Business and Support Area stakeholders in the development of a comprehensive and mature test, training, and exercise program.
Qualifications:
- 12+ years of experience developing and leading test, training, and exercise programs in support of Business Resiliency, Continuity of Operations, Emergency Management activities.
- Strong knowledge of test, training, and exercise industry best practices and Regulatory guidelines within the Financial Services sector.
- Ability to work with subject matter experts and senior leadership to develop comprehensive training and exercises.
- Prefer DRI certification or comparable public sector certifications, such as Homeland Security Exercise and Evaluation Program (HSSEP) or Federal Emergency management Agency (FEMA) Master Exercise Practitioner (MEP) Certification.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Governs the businesscontinuity function and lifecycle for a large business segment to ensure the organization proactively plans and effectively responds to potential crises. Plans and oversees the execution of the organizations crisis response.
+ Leads planning and testing strategy for a large business segment. Oversees the execution of business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Acts as a subject matter expert on businesscontinuity issues.
+ Provides insight to the vision and direction for businesscontinuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures vision and direction are in alignment with Enterprise-Wide strategy.
+ Guides the organizations' business units through the development of their crisis management plans, ensuring they have complied with organization-wide strategies.
+ Creates an environment of consistent and effective crisis management that protects the business, builds relationships and develops awareness and accountability for crisis management. Supervises the development and delivery of training on businesscontinuity.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.
+ **Live the Values** - Role models our values with transparency and courage.
+ **Enable Change** - Takes action to drive change and innovation that will transform our business.
+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Auditing Operations, Business Resilience, Competitive Advantages, Continuity of Operations (COOP), Crisis Management, Disaster Recovery Planning, Emergency Management, Process Design, Regulatory Compliance
**Competencies**
Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge
**Work Experience**
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $100,000.00 - $210,600.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 01/15/2026, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$68k-91k yearly est. 6d ago
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Provider Business Operations - Director
PwC 4.8
Cleveland, OH
**Specialty/Competency:** Operations Strategy **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 80% At PwC, our people in Corporate Technology Strategy consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.
As part of the Corporate Technology Strategy team at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Lead in line with our values and brand.
+ Develop new ideas, solutions, and structures; drive thought leadership.
+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
+ Balance long-term, short-term, detail-oriented, and big picture thinking.
+ Make strategic choices and drive change by addressing system-level enablers.
+ Promote technological advances, creating an environment where people and technology thrive together.
+ Identify gaps in the market and convert opportunities to success for the Firm.
+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Corporate Technology Strategy team, you will support delivery of digital and technology transformation engagements. You will utilize your deep technology skills to support delivery of digital transformation engagements across the entire lifecycle.
As a Director in PwC's Strategy Platform, you'll serve as a senior leader within our Provider Business Operations team, driving large-scale, tech-enabled transformation programs for healthcare providers.
You will focus on creating meaningful impact for national and regional health systems by advising them on how to leverage technology and operational excellence to achieve strategic goals, including growth and scale, post-merger integration, cost reduction, and the industrialization of differentiated offerings and services. You will bring deep functional and technical expertise across our priority areas of finance, supply chain, HR, workforce management, shared services, and related administrative and operational domains.
Responsibilities
+ Advise clients on their most complex technology strategy problems using the latest frameworks, methodologies, and technologies
+ Build technology solutions using AI and other platforms to enable outstanding client outcomes
+ Lead large-scale healthcare transformation programs across finance, HR, supply chain, and operations and drive strategic alignment, governance, and high-quality delivery
+ Advise healthcare executives by translating strategies into actionable plans that drive operational, financial, and workforce improvements, engaging diverse stakeholders
+ Manage workstreams in program management, technology transformation, change management, and user adoption, while developing multidisciplinary teams and sector specialization
+ Drive business development through opportunity identification, proposal shaping, and fostering client relationships to enhance PwC's market position
+ Enhance delivery and practice by creating innovative tools, AI accelerators, and automated solutions that improve efficiency and client outcomes
+ Codify industry standard practices and lessons learned to support pursuit success, delivery readiness, and continuous improvement of offerings
** ** **What You Must Have**
+ Bachelor's degree
+ At least 10 years of consulting and/or healthcare provider industry experience, including 5 years leading significant components of large, complex business- and technology-enabled transformation programs, as well as using technology to solve complex technology strategy problems.
+ Thought leader-level experience across administrative and operational functions within healthcare provider organizations (e.g., finance, supply chain, HR, workforce management, shared services)
+ Thought leader-level experience with enabling platforms (Oracle, Workday, UKG)
+ Understanding and experience executing the software development lifecycle in large enterprise
**What Sets You Apart **
+ Master's degree preferred
**Core Technology Strategy Skills**
+ Understanding of foundational IT domains (infrastructure, cloud, applications, data, cybersecurity)
+ Experience with IT cost analysis, operating model design, sourcing strategies, or portfolio analysis
+ Knowledge of enterprise architecture concepts and common architecture frameworks
+ Experience assessing IT capabilities and identifying gaps to better align technology with business needs
+ Ability to support performance management through KPIs/OKRs, dashboards, and governance processes
+ Experience supporting IT governance, process design, and role clarity within modern operating models
**Digital & AI Strategy Skills**
+ Experience using GenAI / Agentic tools for analysis, research, or workflow automation
+ Exposure to AI strategy, governance, responsible AI, or AI adoption frameworks
+ Experience contributing to digital transformation roadmaps by integrating customer needs, data insights, and technology enablers
+ Ability to support workforce strategy initiatives including skill assessments and capability-building plans
+ Experience supporting technology-enabled change management, including stakeholder engagement and adoption planning
**Provide** **r** **Business Operations** **Skill** **s**
+ Demonstrating experience owning substantive components of pursuit strategy, proposal development, win themes, or solution design
+ Possessing experience with operational improvement, functional redesign, and performance transformation at scale
+ Having familiarity with automation, analytics, or AI-enabled approaches that accelerate delivery and enhance outcomes
+ Exhibiting proven commercial instincts with hands-on experience shaping and supporting pursuits, proposals, and competitive positioning
+ Being skilled at operating in dynamic, ambiguous provider environments while simplifying complexity, making sound judgments, and driving decisive action
+ Ability to lead cross-functional teams and advise executives in large health systems or integrated delivery networks
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
\#LI-Hybrid
$125k-179k yearly est. 50d ago
Business Continuity Manager Senior
PNC Financial Services Group, Inc. 4.4
Strongsville, OH
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a BusinessContinuityManager Sr. within PNC's Business Resiliency organization, you will be based in Pittsburgh, PA, Dallas, TX, Phoenix, AZ, Strongsville, OH or Birmingham, OH. This position is primary based in a location within PNC's footprint.
As a BusinessContinuityManager Sr., you will develop, implement, and measure the effectiveness of Enterprise Event Management & Resiliency Plans and Procedures as part of the Business Resiliency organization, identifying lesson learned and areas of continuous improvement that support Enterprise resilience and readiness.
As the Test, Training, and Exercise Leader, you will work closely across the Business Resilience and Enterprise Event Management teams, as well as Line of Business and Support Area stakeholders in the development of a comprehensive and mature test, training, and exercise program.
Qualifications:
* 12+ years of experience developing and leading test, training, and exercise programs in support of Business Resiliency, Continuity of Operations, Emergency Management activities.
* Strong knowledge of test, training, and exercise industry best practices and Regulatory guidelines within the Financial Services sector.
* Ability to work with subject matter experts and senior leadership to develop comprehensive training and exercises.
* Prefer DRI certification or comparable public sector certifications, such as Homeland Security Exercise and Evaluation Program (HSSEP) or Federal Emergency management Agency (FEMA) Master Exercise Practitioner (MEP) Certification.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Governs the businesscontinuity function and lifecycle for a large business segment to ensure the organization proactively plans and effectively responds to potential crises. Plans and oversees the execution of the organizations crisis response.
* Leads planning and testing strategy for a large business segment. Oversees the execution of business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Acts as a subject matter expert on businesscontinuity issues.
* Provides insight to the vision and direction for businesscontinuity lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing. Ensures vision and direction are in alignment with Enterprise-Wide strategy.
* Guides the organizations' business units through the development of their crisis management plans, ensuring they have complied with organization-wide strategies.
* Creates an environment of consistent and effective crisis management that protects the business, builds relationships and develops awareness and accountability for crisis management. Supervises the development and delivery of training on businesscontinuity.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
* Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
* Live the Values - Role models our values with transparency and courage.
* Enable Change - Takes action to drive change and innovation that will transform our business.
* Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
* Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Auditing Operations, Business Resilience, Competitive Advantages, Continuity of Operations (COOP), Crisis Management, Disaster Recovery Planning, Emergency Management, Process Design, Regulatory Compliance
Competencies
Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $100,000.00 - $210,600.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 01/15/2026, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
$100k-210.6k yearly 6d ago
Learn more about business continuity management director jobs