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Become A Business Continuity Manager

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Working As A Business Continuity Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $97,730

    Average Salary

What Does A Business Continuity Manager Do At Kansas City Southern Railway

* Directs or assists in the development of Business Continuity strategy, plans and procedures, and provides regular status updates to the Business Continuity Steering Committee.
* Assesses the Business Continuity implications of proposed technological or organizational changes, and coordinates any revisions to existing Business Continuity plans or procedures necessitated by such changes.
* Coordinates routine updates to the detailed information supporting the Business Continuity procedures (e.g. contact lists, personnel assignments, hardware and software specifications, network diagrams, vital records inventory lists, off-site backup schedules, etc.).
* Coordinates electronic access to, and hard copy distribution of, the Business Continuity plans and procedures.
* Protects the confidentiality, integrity and availability of the Business Continuity plans and procedures.
* Administers contracts and service agreements with Business Continuity service providers.
* Ensures all personnel with specific Business Continuity responsibilities are adequately trained to fulfill those responsibilities.
* Ensures all employees are familiar with the relevant provisions of the Business Continuity plans.
* Develops and tests plans to ensure the continuity of critical business functions and minimizes information loss in the event of a business disruption.
* Ensures that all components of the Business Continuity plans are successfully tested at least annually, or whenever significant changes are made to those components.
* Plans and coordinates at least one simulation exercise a year, involving all critical business units.
* Documents the results of all tests and exercises, and identifies any recommended enhancements to the Business Continuity plans and procedures.
* Provides 7x24 on-call support for any emergency which may require activation of all or part of the Business Continuity plans.
* In the event that activation is required, serves as liaison between the Crisis Management team (i.e. senior management) and the Business Continuity teams (i.e. the teams recovering operations at the alternate facilities and the teams restoring operations at the home facility).
* Works with Internal Audit, ensures functional leadership is complying with company business continuity policies and procedures

What Does A Business Continuity Manager Do At MUFG Union Bank

* Reporting to the VP of Enterprise Business Continuity Management (EBCM), the EBCEM is responsible for both the strategic development and management of one of four core functions of the Business Continuity (BC) Management framework ((1) Recovery Readiness, (2) Recovery Planning, (3) Recovery Capabilities, and (4) Recovery Validation).
* Provide tactical implementation (as the Engagement Manager) of all four core functions of the BC/DR management framework to multiple critical business areas.
* Direct and guide critical business areas in the tactical focus that is imperative to ensuring execution of EBCM's core functions.
* Deliver and maintain the Enterprise Business Continuity initiatives, including integration of Emergency Response, Disaster Recovery (DR), and Crisis Management (CM).
* As the Engagement Manager to multiple critical business areas, support and manage day-to-day operations and the tactical execution of EBCM program components including but not limited to the four core functions of the EBCM Framework: 1) Recovery Readiness including Training, Risk Assessment, and Business Impact Analysis (BIA), 2) Recovery Planning including BC/DR plan development, management, and maintenance, 3) Recovery Capabilities including recovery solutions development and management for the critical business areas he/she oversee, 4) Recovery Validation including both exercising and testing of the other 3 core components.
* Recovery Readiness: Provide “internal consultant” support to assigned Business Areas in completion of the full Business Continuity Planning life-cycle and enterprise solutions.
* Create and manage executive and senior leader interactions/communications within Business Areas.
* Develop, formalize, approve, and manage to enterprise preparedness compliance standards.
* Communicate to assigned Business Areas the corporate recovery priorities, strategy, pending changes, etc.
* Risk identification, gap analysis, and mitigation; BIA development, delivery, training, and ongoing maintenance.
* Maintain readiness measures, metrics, and reporting.
* Develop and delivery of all BC/DR training activities.
* Recovery Planning: Facilitate development and delivery of Business Continuity and Disaster Recovery plans, understand critical business processes and plan for losses including “upstream and downstream” dependencies.
* Produce monthly BC/DR plan metrics and generate reports; Oversee delivery of annual BCP Plan lifecycle enhancements; Work with ITG business leadership to determine continuity requirements, and to guide the development of appropriate IT disaster recovery plans affecting each key business area in ITG.
* Establish and maintain uniform understanding and application of Business Continuity and Disaster Recovery Plans, processes and solutions; Manage implementation, change, and integration recovery process for Mergers and Acquisitions.
* Recovery Capabilities: Provide recovery solutions, capabilities development, and management for the critical business areas supported; assist with identification and implementation of BC/DR solutions.
* Act as Alternate Site Manager with respect to recovery site activation and command center operation and setup.
* Handle and gain sponsorship for all of the logistics and coordination with assigned Business Areas, ITG teams, and Corp Real Estate.
* Manage implementation change and integration process of recovery solutions for Mergers and Acquisitions.
* Recovery Validation including both exercising and testing of the other 3 core components.
* Manage test documentation and scorecards and provide roll-up metrics for assigned Business Areas; Populate dashboards and reports; Manage recovery exercises/tests; Monitor staff performance; provide leadership and direction as required Recovery Validation including both exercising and testing of the other 3 core components.
* Manager test documentation and scorecards and provide roll-up metrics for assigned Business Areas.
* Gather and generate monthly exercise/test metrics; prepare and manage updates and reporting for the closure of BC/DR gaps; populate dashboards and reports; and manage recovery exercises/tests.
* Monitor staff performance; provide leadership and direction as required.
* Integrate BC/DR planning activities, solution development and implementation and exercise/tests, change management, for vendor/3rd party disaster readiness.
* As a Subject Matter Expert (SME), manage strategic development and execution of one of the four core functions of the EBCM Framework: 1) Recovery Readiness including Training, Risk Assessment, and Business Impact Analysis (BIA), 2) Recovery Planning including BC/DR plan development, management, and maintenance, 3) Recovery Capabilities including recovery solutions development and management for the critical business areas, 4) Recovery Validation including both exercising and testing of the other 3 core components.
* Member EOC Core Crisis Response Team: Interaction with Team on critical information updates; Coordinate and manage response and recovery efforts in the event of a business disruption.
* Manage ad-hoc requests and updates.
* Monitor threats and communicate threat info to EOC Core CRT members.
* Determine need for activation of EOC Core CRT during a business disruption based on severity levels or other escalation triggers.
* Support Crisis Response Program Awareness and Training with Business Area Leaders.
* Support all crisis event response for assigned Business Areas.
* Provide appropriate resources and support to (external) projects resulting from CM lessons learned.
* Manage special (internal) projects to return to Business As Usual as appropriate.
* Manage recoverability needs associated with business partners and critical vendors particularly at time of event.
* Act as alternate to VP
* EBCM in areas relating to Business Continuity and Disaster Recovery and support Crisis Management.
* An understanding of and ability to apply policies/procedures, laws and regulations (internal and external) including delivery of RFPs, RFIs.
* Ensure compliance with regulatory requirements including but not limited to: FFIEC, OCC, FINRA, Federal Reserve, requested disclosures.
* Ability to provide training and education on deliverables.
* Demonstrated strong skills in applying Business Continuity and Disaster Recovery planning principles to various levels (staff, management and executive team).
* Technical knowledge of mainframe and client/server environments.
* Demonstrated human relation skills to effectively interact with peers, internal and external customers and vendors.
* Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills.
* Demonstrated ability to influence and motivate individuals and teams.
* Advanced presentation skills and oral and written communication skills.
* Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
* Advanced analytical skills.
* Self-starter with the ability to work independently.
* Fully proficient with Microsoft Office applications Strong knowledge of incident command framework.
* Provide technical guidance and help lead the coordination of all corporate activities related to crisis and emergency management.
* Willingness to travel.
* May require evening or weekend work; Crisis situations may require additional working hours.
* Minimum of 10 years practical Business Continuity, Disaster Recovery, and/Crisis Management experience as applied in a business and technical environment (banking or financial industry preferred).
* Professional certification from the Disaster Recovery Institute, International or from The Business Continuity Institute (e.g.
* ABCP, CBCP, MBCP, MBCI, CRP and/or other Business Continuity or industry related certifications preferred BS in Financial Services, Computer Sciences, or Engineering preferred, or demonstrated equivalent experience myCOOP or BPSI experience is a plus.
* The above statements are intended to describe the general nature and level of the work being performed.
* They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
* We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business.
* We do not discriminate in employment decisions on the basis of any protected category

What Does A Business Continuity Manager Do At Kohl's

* Lead the development of SBR planning and goals
* Support the Director in aligning all SBR planning, initiatives and goals with Organizational goals and Infrastructure capabilities.
* Identify and make recommendations for change and adaptation to meet the needs of the business.
* Report to the SBR Steering Committee Meeting and define ongoing goals, objectives and initiatives.
* Engage with business leadership to develop and maintain a corporate wide SBR program that addresses business recovery and crisis management
* Train and engage plan executives, owners, and administrators to develop effective working relationships and documented BCP plans.
* Drive awareness and communication to field leadership for crisis management plans.
* Challenge plan executives and owners on identification of critical functions and needs.
* Develop and execute the maintenance and testing programs for all business continuity & crisis management plans
* Direct and supervise annual plan maintenance processes including plan updates, BIA refreshes, and critical plan validation audits.
* Manage the plan activation exercises to confirm plan content and team engagement.
* Identify and recommend enhanced plan maintenance strategies that remain flexible to organizational growth, change and resource capabilities.
* Facilitate and support the execution of the plans during test exercises and at the time of a crisis event
* Plan and facilitate departmental or company wide exercises to validate business continuity and crisis management.
* Lead and facilitate execution of the plan and support plan navigation for the business at the time of an event.
* Support Crisis Management Committee with critical components of the plan in order that they can make critical decisions.
* Provide visibility and reporting to the Crisis Management Committee on the critical functions within the business plans.
* Engage and align with Disaster Recovery partners
* Participate and provide business alignment with Disaster Recovery strategies and testing
* Partner on a common set of RTO’s between business plans and IT systems, and the systems’ tiering among DR prioritization
* Ensure that DR validation is performed for key strategic 3rd party vendors, and plans align with business needs.
* Maintain SBR Tools & Technology
* Lead BC team management of key systems including RPX and Xmatters
* Own and update business facing incident management & communication site
* Management & Team Development
* Manage direct reports, systems and projects to achieve unit goals in accordance with Company policies and practices.
* Provide leadership by exhibiting influence and expertise, thus affecting the results of the operating area.
* Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications.
* Develop team through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans

What Does A Business Continuity Manager Do At Nuveen Investments

* Business Continuity Management
* Develop and implement business continuity policies, procedures, standards and guidelines.
* Maintain the currency of recovery capabilities and continuity plan documents in accordance with the organization’s strategic direction.
* Interact with business units to plan, direct and test business continuity plans.
* Coordinate business unit schedules to maintain business continuity plans and participate in business continuity exercises.
* Perform periodic reviews and tests of established business continuity plans and procedures, report findings to management and make recommendations for improvements as needed.
* Drive business impact analysis efforts to validate that business continuity plans have appropriate response procedures to mitigate exposure to regulatory, financial and reputational impacts.
* Contribute thought leadership to business continuity practices.
* Emergency Response
* Lead response procedures to mobilize employees in respond and manage emergency situations.
* Coordinate building evacuation drills to ensure the life and safety of employees and visitors.
* Coordinate with emergency response teams, building management and emergency services organizations during a crisis and under extreme pressure.
* Release emergency communications to notify occupants of a facility emergency and verify their life and safety.
* Verify that immediate response procedures are carried out by all affected business units.
* Crisis Management
* Lead crisis management procedures to maintain command and control over any crisis situation that may arise.
* Coordinate with emergency response teams, building management and emergency services organizations during a crisis and under extreme pressure.
* Prepare and release emergency notifications to mobilize and activate a crisis command center.
* Coordinate damage assessment procedures to determine the nature, cause and impact of any damage and to facilitate service restoration activities.
* Disaster Recovery Management
* Lead the execution of technical recovery procedures to ensure the ability to recover in the event of an unforeseen disruption to facilities, technology systems, or business applications.
* Interface with IT application and infrastructure service owners to ensure that technical recovery sequences for applications and systems are appropriate and that adequate recovery plans exist.
* Validate technical configurations of networks, servers and storage required to support business recovery objectives.
* Schedule, coordinate and conduct planned technical recovery tests.
* Document problems, assign problem resolution to individuals and monitor to ensure correction.
* Facilitate timely identification, escalation, resolution, and follow-up for all outstanding issues.
* Work with external vendors and service providers to assess and test their capability to sustain services and recover their mission critical systems should a vendor be affected by a disaster

What Does A Business Continuity Manager Do At HCA, Hospital Corporation of America

* Oversees the development, implementation, testing, education and maintenance of the enterprise business continuity program (EBCP) by performing the following:
* Serving as the subject matter expert for business continuity planning by demonstrating strong knowledge of the following:
* o Risk evaluation and controls
* o Business impact analysis
* o Business continuity strategy development
* o Emergency response and operations
* o Healthcare industry, particularly the risks as related to business continuity planning
* o Staying informed on Company-wide initiatives and effectively evaluating the impact of those initiatives on the Company’s business continuity program.
* o Staying abreast of general business and economic developments and effectively evaluating the impact of those developments on the Company’s business continuity program.
* o Staying informed on regulatory changes, monitoring the business continuity program as it relates to audit and regulatory compliance and developing a gap analysis and plan to address gaps.
* o Serving as the subject matter expert and business owner for AssuranceCM, the Company’s enterprise wide externally web-hosted business continuity planning system by performing the following:
* o Understanding system capabilities and ensuring the system is used as efficiently as possible
* o Overseeing the development and maintenance of data dictionaries
* o Overseeing security access and ensuring appropriate access is set-up for all users, including the maintenance of the ISAM
* o Overseeing system reporting and understanding the capabilities and limitations
* o Overseeing, developing and implementing system efficiencies
* o Overseeing and resolving technical issues reported by the system’s user groups
* o Maintaining a strong relationship with vendor representative and submitting product enhancement requests as necessary
* o Facilitating the development of standards and ensuring all business continuity plans are documented and meet those standards.
* o Overseeing, coordinating and assisting lines of business with the development, publication and maintenance of business continuity plans in AssuranceCM, including analyzing and inputting any information from Word, Excel, etc. into the system.
* o Interacting with business unit managers regarding business continuity plans and following up with plan owners regarding outdated plans or other anomalies noted in plans.
* o Working with department contacts to promote EBCP and ensure a high level of awareness regarding business continuity planning across the Company as well as appropriate preparedness of personnel during an event or a disaster.
* o Overseeing, developing and maintaining educational materials related to AssuranceCM and business continuity planning and providing these materials to lines of business to support planning efforts.
* o Assisting and supporting lines of business regarding the development and execution of emergency preparedness and business continuity planning exercises
* o Utilizing knowledge of lines of business, business continuity planning and AssuranceCM capabilities to develop and implement process improvements and efficiencies as related to EBCP.
* o Demonstrating strong knowledge of all technologies and vendors used to support EBCP and overseeing the integration between technologies to ensure efficiency (e.g.
* StormGeo, HCA Alert, HCA CodeReady, etc.).
* o Overseeing updates to various web sites including Share Point and company intranet sites.
* o Overseeing updates to various tracking spreadsheets and provides suggestions for process improvement regarding tracking key metrics related to EBCP.
* o Leading efforts related to other educational and administrative matters as requested (e.g. professional development programs, process improvement team initiatives and special projects).
* o Attending all Council meetings and reporting on the status of EBCP as requested.
* o Continually developing technical knowledge in emergency preparedness and business continuity planning.
* Oversees the development of all staff members by performing the following:
* o Understanding and explaining to staff members the objectives of a project and each member’s role in the project.
* o Providing guidance and mentorship to staff members including willingly addressing questions, contributing constructive on-the-job feedback and training, conducting formal performance evaluations at least annually, serving as a positive role model and assisting in designing and implementing individual career development plans.
* o Serves as the EBCP team lead when the Enterprise Emergency Operations Center is activated and provides assistance in staffing the center 24 hours per day for the duration of a significant business disruption and/or disaster.
* o Assists Director with other projects as requested.
* College graduate
* Understanding of emergency operations, business continuity planning and disaster recovery assessment and planning or relevant experience (e.g. work in risk management, internal controls, etc.) (preferred)
* Good communication skills (oral and written)
* Good project management skills
* Ability to work across department lines to accomplish EBCP goals and objectives
* Ability to work independently and at a consistent pace
* Ability to travel up to 25%
* Proficient with Microsoft Office suite (Outlook, Excel, Word, PowerPoint, Visio, and Project

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How To Become A Business Continuity Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Business Continuity Manager jobs

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Business Continuity Manager Demographics

Gender

  • Male

    70.7%
  • Female

    26.1%
  • Unknown

    3.2%

Ethnicity

  • White

    81.5%
  • Hispanic or Latino

    8.3%
  • Asian

    7.5%
  • Unknown

    2.1%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    75.0%
  • Portuguese

    25.0%

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Real Business Continuity Manager Salaries

Job Title Company Location Start Date Salary
Hse&Amp;S COE Head of Business Continuity & NEM Novartis Services Inc. Cambridge, MA Apr 01, 2016 $200,000
Hse&S COE Head of Business Continuity & NEM Novartis Institutes for Biomedical Research, Inc. Cambridge, MA Apr 20, 2015 $200,000
Executive Director of Business Continuity (Software Manager) Imaging Advantage, LLC Phoenix, AZ Jun 15, 2016 $175,000
Business Continuity & Risk Manager Equinix, Inc. Redwood City, CA Jul 15, 2013 $132,000
Info. Security Continuity of Business & Controls S Citigroup Technology, Inc. Fort Lauderdale, FL Sep 01, 2013 $97,000

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Top Skills for A Business Continuity Manager

EmergencyManagementRecoveryProceduresDisasterRecoveryPlansCrisisManagementBusinessUnitsBusinessContinuityProgramEnsureComplianceBusinessContinuityPlansRiskAssessmentBIAPolicySafetyRiskManagementProjectManagementContingencyPlanningRiskAnalysisBCMLdrpsSungardPlanDevelopment

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Top Business Continuity Manager Skills

  1. Emergency Management
  2. Recovery Procedures
  3. Disaster Recovery Plans
You can check out examples of real life uses of top skills on resumes here:
  • Coordinated emergency management and recovery activities between Incident Management Teams during crisis events.
  • Established and documented all recovery procedures and trained and tested internal and external resources, delivering reliable and effective recovery capabilities.
  • Worked with applications owners to develop, review, and test disaster recovery plans for tier 1 applications
  • Developed crisis management plan to ensure senior executives respond effectively and efficiently to any disruptive events.
  • Identified gaps between needs/expectations of business units and the ability of IT to deliver resources following a significant business disruption.

Top Business Continuity Manager Employers

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Business Continuity Manager Videos

Business Continuity Management BCM

IT Security and Business Continuity Planning

Career Advice on becoming a Business Manager by Thomas R (Full Version)

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