Small Business Advisor - Richfield County, Ohio
Mansfield, OH
The mission of the Akron Urban League is to improve the quality of life of the citizens of Summit County, particularly African-Americans, through economic self-reliance and social empowerment.
Our vision is to become the anchor of collaborative services known for transforming and repositioning Summit County citizens. We strive to pull individuals and families out of generational poverty and into self-sufficiency and economic independence.
CORE VALUES
Purpose
To fulfill our mission by working together with determination, intention, and perseverance in pursuit of excellence. Our objective is to serve with the common goal of uniting and lifting the Greater Akron community.
Collaboration
We work through local, state, federal, and private partnerships to achieve excellence and bring transformative programs to Summit County.
Compassion and Respect
As ambassadors of our community, our role is to lead, listen and respond to people's experiences with kindness. Simultaneously, we eagerly share how our programs can help achieve economic self-sufficiency through employment, entrepreneurship, wealth-building, education and community outreach.
Dept/Program: Entrepreneurship/MBAC
Reports To: Regional Director, MBAC Akron
Pay Rate: $55,000 Annually
Classification: Regular/Full-time/Exempt
Benefits: Medical, Dental, Prescription, Vision, Life, PTO, 403-b, Holidays
Company/Program Overview: The Akron Urban League is proud to serve as the host agency for the Minority Business Assistance Center Akron (MBAC-Akron), part of a statewide network funded by the Ohio Department of Development to support minority, women, veteran, and disadvantaged-owned small businesses . Through no-cost advising, certification support, and access to capital and procurement pathways, MBAC-Akron supports entrepreneurs across nine counties: Summit, Stark, Wayne, Richland, Ashland, Carroll, Harrison, Holmes, and Tuscarawas. Incumbent will coach and advise entrepreneurs in Richland, Ashland, Wayne, and Holmes counties, ensuring that local small businesses can fully benefit from MBAC programs and position themselves for long-term success.
Job Summary: The MBAC Business Counselor for Richland County will primarily work with clients who are in the early stages of their entrepreneurial journey, helping them lay the foundation for long-term success. This role will be supported by the Tier 2 Akron MBAC team, which focuses on serving more established businesses, ensuring a seamless continuum of services across the region. A successful counselor must be highly motivated with the skill set to support small business owners at the start of their path. To succeed in this role, it requires dedication with strong communication skills and experience in providing direct, in-depth client consulting and coaching, conducting business research, and assisting in the preparation of business and strategic plans. The right candidate will be able to identify and suggest alternative courses of action for business owners while maintaining confidentiality of client information. This candidate will also be diligent about monitoring and capturing the outcomes and successes of the program.
Job Duties: Responsibilities include:
Recruiting participants to utilize program services and participate in trainings and events
Increase number of participants utilizing state products (i.e. Loans & bonding assistance)
Assisting in the planning and marketing of training sessions & events.
Coordinate training and programming with other partners in ecosystem
Community involvement including public speaking as needed or directed
Capture participants ongoing increase in business revenues
Driving and tracking of Key Performance Metrics including revenue, procurement opportunities, capital infused, jobs created and retained.
Communicate success stories of program participants
Organize activities for coaching participants
Prepare action plans for program participants
Capture all data relating to participating firms
Prepare report content for the programs' status
Identify and communicate ongoing success stories
Work closely with entire team to support client needs
Provide feedback on best practices within the programs
Ensure compliance with all relevant regulations for program
Support the procurement pipeline and procurement opportunities
Maintain relations with participants, partners or partner organizations
Inform management to resolve issues to keep program running smoothly
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, events, and activities may change at any time with or without notice.
Qualifications: Associate's in Business or similar field of study is required. BS/BA in Business is preferred; Reside in Richland County; Possess a valid Ohio Driver's License and the ability to travel.
Position Requirement:
Must obtain GrowthWheel Business Advisor Certification.
No Fee involved.
May have to obtain Certified Business Advisor (CBA) Certification.
No Fee involved.
Competencies: Strong organizational and time management skills; Proven experience as a counselor, coach or business owner; High level of interpersonal, analytical and communication skills; Knowledge of using Microsoft Office (Word, Excel, PowerPoint, etc.); Ability to handle multiple assignments and establish work priorities with minimal supervision
Akron Urban League Work Culture:
MUST embrace and exhibit personal qualities of honesty, respect, empathy, integrity, credibility, with a commitment to the Akron Urban League's mission. Our focus is always to operate with a
STANDARD OF EXCELLENCE and HIGH ETHICS
.