Business continuity specialist job description

The Business Continuity Specialist is responsible for the development, implementation, growth, and ongoing administration of the Business Continuity Program. The Specialist will work cross-functionally with stakeholder groups to maintain and advance the business continuity framework and support critical business areas.
Essential Functions:


Represent Pinkerton's core values of integrity, vigilance, and excellence. Provide input in the development and execution of the Business Continuity Program. Identify and influence the adoption of business continuity best practices, as defined by the client's culture and unique business needs. Manage the business impact analysis process to determine program focus priorities. Identify opportunities to improve the program and maintain a state of audit-readiness to support regulatory and partner requirements. Serve as an owner of business continuity management-related materials including business continuity policies and standards. Support business units in the identification of critical processes and functions, formulation of responses to business disruptions, completion of business impact analysis updates, and performance of ongoing maintenance and testing activities; Identify and when required, incorporate new business units, systems, and processes into the business continuity program. Provide periodic reports on overall program status and effectiveness. Track and drive the resolution of all corrective action activity. Manage business continuity service provider contracts and relationships. Create programs to assess and monitor vendor BC/DR compliance. Identify and when required, incorporate new business units, systems, and processes into the business continuity program. Collaborate with other service functions such as Regional Security Managers, IT, PE, ER, Finance, and Legal. All other duties, as assigned.
Education, Experience, and Certifications:


Bachelor's degree with professional qualifications, DRI or BCI preferred, and at least five years of experience in a similar role within a global organization implementing and managing business continuity or risk management programs or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.


Competencies:



Understanding of ITDR principles. Strategic program management and consulting skills. Able to manage multiple projects simultaneously with competing priorities and deadlines. Ability to identify risk and define mitigation measures. Effective written and verbal communication skills. Able to multi-task and organize workload for effective implementation. Strong client orientation and results driven. Effective independent judgment and decision-making ability. Able to interact effectively at all levels and across diverse cultures. Able to analyze complex situations and recommend solutions. Able to facilitate progressive change. Computer skills; Microsoft Office.
Working Conditions:


With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
Exposure to sensitive and confidential information. Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Ability to adjust focus between close and distance vision. 24/7 availability to accommodate global time zones and/or respond to emergencies. Travel, as required.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

Starr Insurance Companies is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world.Our talentedand experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The Business Continuity Specialist reports to the Director, Business Continuity. This role requires a significant understanding of business continuity planning methodologies and support of critical business operations. The business continuity specialist will assist in maintaining and improving the resiliency of Starr's business continuity program to protect employees as well as Starr's brand and reputation.This role will be an active participant in responding to actual incidents and or events.
RESPONSIBILITIES:
Work closely with the Director, Business Continuity as well as Business Leadership on significant projects that affect Starr's resiliency of critical business processes.

Responsible for supporting Starr's global business continuity program which includes but not limited to:

Ensure that Business Continuity program components (Business Impact Analysis, Risk Assessments, plans, strategies, etc.) are current, address Starr business requirements and are tested accordingly. Coordinate and prepare post-reporting on business testing and recovery exercises (Walk-throughs, Full Exercises, Remote, etc). Conduct annual incident management training with all Incident Management Teams (IMTs) to include tabletop with location-based risks. Develop schedules and materials for Business Continuity training/awareness activities to ensure that employees understand business continuity and their responsibility when an incident/event occurs. Administer and manage content on the Business Continuity Teams and Intranet sites. Manage emergency communications with employees and administer emergency communications tool. Support the Incident Management Team (IMT) to include scheduling conference calls, supporting emergency communications, preparing, and distributing status updates, guiding decision-making, ensuring execution of action items, and creating post-incident reports. Support business continuity related initiatives. Performs other duties as assigned.


REQUIREMENTS:


Knowledge or experience in business continuity planning - commensurate with 5-10 years of experience. An understanding of Information Technology concepts. Proficient in Microsoft Office suite of applications (Word, Excel, PowerPoint, Access, SharePoint, etc.). Strong analytical skills. Strong verbal, written, and presentation skills. Must be able to interact and work efficiently and effectively with employees across the organization. Strong administrative skills, including effectiveness in developing project plans to achieve target dates. Ability to be on call to support off-hour incident management events. Able to travel (domestically and internationally) (5%-10%). Must be a productive team player and must also be comfortable working independently, with little direct supervision.


PREFERRED:


Undergraduate degree Professional Designation - Certified Business Continuity Professional (CBCP, MBCI, etc.) Prior business continuity experience at a large organization or business continuity consulting experience. Experience in using a business continuity planning software Experience in using employee emergency notification system Experience in managing disruptive incidents (significant, multi-site incidents would be a strong plus).



Except as required by law, Starr requires all applicants and employees to be fully vaccinated in accordance with the CDC guidelines.

This integral role on the Global Business Continuity Program partners with teams across a leading technology company to develop and exercise recovery strategies to keep the organization resilient during disruptive events. This role reports directly to the Global Business Continuity Lead and requires the individual to have a growth-mindset with a good understanding of business continuity planning strategy, emerging technology platforms and business operations, especially in an information technology organization. The individual must possess the ability to quickly learn, administer and develop business continuity SaaS tools: preferred experience with Fusion Risk Management on the Salesforce platform.
Responsibilities include, but are not limited to:

Work closely with the Global Business Continuity Lead to develop and implement a transformative world- class BC Program

Assisting in business continuity plan (BCP) development by directly working with business units, facilitating meetings and tracking progress of deliverable

Track KPIs and report metrics through high visibility dashboards and scorecards

Facilitate collaboration with teams and ability to influence informally across different teams

Planning, executing, and reporting on business continuity tabletop/functional exercises which may include data center disaster recovery exercise

Assist in the development and conduct of business continuity training and exercises

Track and report teams' compliance with BC Guidelines

Other activities as required

Requirements

Essential

3 - 5 years of relevant business continuity experience (Desirable - Business Continuity certification (DRII, BCI)

Strong experience driving cross-organizational projects to resolution

Ability to articulate Business Continuity concepts and methodology

Experience working with a large global company

Project management knowledge and experience

Preferred

Ability to work well in a fast-paced, dynamic environment

Familiarity with Salesforce, Tableau and any BC tools

Experience with collaborative tools such Confluence, SharePoint, Wiki

Ability to communicate effectively and adapt quickly

Distinctive problem-solving and analytical skills combined with strong business acumen and technical ability

Benefits

Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.

We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance

Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.