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IT / Business Analyst
Revel It 4.3
Business control analyst job in Columbus, OH
OUR GOAL: Treat our consultants and clients the way we would like others to treat us!Interested in joining our team? Check out the opportunity below and apply today! This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT BusinessAnalyst. The key experience interests are:
IT BusinessAnalyst - Requirement gathering (Certifications in CBAP would be a plus)
Tracing requirements to test cases
Leading meetings in a very organized manner
Critical thinking / problem skills
Customer relationship experience and vendor relationship experience.
IT Analyst - Customer relationship building
Managing service partners to application support SLAs
Reporting to customers status of portfolio
Number of apps
Incident status
Health of environment
Roadmap collaboration
Critical thinking / problem skills
Required Qualifications for Position:
Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
3 - 4 years' experience in application, services or application analysis, deployment and support
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
Willing to travel as needed
Client business operations knowledge
2+ year's experience working with support vendors and a software support environment
Knowledge of ITIL processes and metrics
The Role:
The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments.
Principal Duties and Responsibilities:
Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories.
Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions.
Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs).
Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption.
Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends.
Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers
Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points.
Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction.
Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes
Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams . Architecture, Applications, Infrastructure, and Services
Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques:
Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes
Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively
Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates
Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions.
Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts.
Use templates, tools and (internal) processes consistently, helping evolve all as required.
Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied
Observes various business processes and identifies and recommends opportunities for improvement.
Other duties as assigned by management
Reference: 1044665
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!
Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Job ID:
1044665
A leading financial institution is seeking a cybersecurity governance specialist to execute risk assessments and evaluate cybersecurity controls. The ideal candidate will have extensive experience in cybersecurity, strong analytical skills, and a Bachelor's degree in a related field. This remote position offers competitive compensation ranging from $120,000 to $180,000, along with a comprehensive benefits program.
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$120k-180k yearly 3d ago
IT Business Analyst(only W2, Onsite)
CBTS 4.9
Business control analyst job in Columbus, OH
The key experience interests are:
IT BusinessAnalyst -
Requirement gathering (Certifications in CBAP would be a plus)
Tracing requirements to test cases
Leading meetings in a very organized manner
Critical thinking / problem skills
Customer relationship experience and vendor relationship experience.
IT Analyst
Customer relationship building
Managing service partners to application support SLAs
Reporting to customers status of portfolio
Number of apps
Incident status
Health of environment
Roadmap collaboration
Critical thinking / problem skills
Required Qualifications for Position
Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
3 - 4 years experience in application, services or application analysis, deployment and support
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
Willing to travel to NiSource business unit or Service Provider locations, as needed
NiSource business operations knowledge
2+ year s experience working with support vendors and a software support environment
Knowledge of ITIL processes and metrics
$65k-89k yearly est. 4d ago
Remote Chief Compliance Officer - Global Platform Architect
Allocator One Group
Remote business control analyst job
A global investing platform is seeking a Compliance Chief Officer to design and implement a comprehensive regulatory operating system. You will lead SEC registration and ensure ongoing compliance while advising on fund structuring decisions. The ideal candidate brings over 7 years of experience in compliance at investment firms and possesses knowledge of SEC regulations. The position offers significant equity potential and is primarily remote with a preference for candidates in US time zones.
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$92k-153k yearly est. 2d ago
Remote Finance Data Analyst: Analyze, Model, Summarize
Labelbox 4.3
Remote business control analyst job
A leading analytics firm is seeking a Finance Associate to support analytical and operational finance work. This remote independent contractor role requires the review of financial datasets, assisting with model updates, and producing structured summaries. Ideal candidates will have strong analytical and spreadsheet skills and experience in finance or business operations. The position offers a flexible workflow with compensation of $45 to $90 per hour.
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$45-90 hourly 2d ago
Managed Services Analyst (Remote)
Databank 4.5
Remote business control analyst job
As a Managed Services Analyst you will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
You will serve as a key connector between technical and business teams to ensure our cloud and managed services offerings are clearly defined, well-documented, and positioned for business success. By transforming complex technical input from engineering and operations into actionable documentation, you will ensure our internal teams have the resources they need to promote and deliver DataBank's solutions confidently and efficiently. You will maintain the accuracy of our product catalog, support pricing initiatives, and identify opportunities to optimize business processes that drive profitable growth.
Responsibilities
Product Documentation: Gather and synthesize detailed technical information from Engineering, Cloud, and Network Operations to write and maintain comprehensive documentation, including product datasheets, solution guides, FAQs, process guides, and internal knowledge bases.
Sales Enablement Materials: Develop and refresh content to train and enable the sales team, partnering with relevant stakeholders for presentations, collateral, and internal product education.
Product Catalog Management: Maintain the cloud and managed services product catalog with up-to-date features, specifications, and positioning to support sales and business initiatives.
Pricing Support: Collaborate with Finance and Product Management to develop, review, and update product pricing, ensuring competitive, transparent, and accurate offerings.
Process Improvement: Assess and refine documentation, operational, and go-to-market processes for efficiency and consistency across the organization.
Competitive Intelligence: Monitor and analyze competitive products and pricing, providing actionable insights for product positioning and strategy.
Cross-functional Collaboration: Serve as a connector between technical, product, finance, and sales teams to ensure knowledge sharing and coordinated execution.
Support Strategic Initiatives: Contribute to new product launches and key projects through strong documentation and operational support.
Qualifications
Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent experience working with cloud/managed IT services.
3-5 years in a business operations, product management, technical marketing, or related function within cloud, IaaS, or data center environments.
Deep understanding of cloud computing (IaaS, virtualization, storage, networking, managed services).
Proven expertise in authoring technical documentation for audiences at all levels.
Experience developing training content and sales enablement materials.
Comfortable working with Finance and Product to support pricing activities.
Strong analytical and critical thinking skills with attention to detail and accuracy in data analysis and financial modeling.
Experience with CRM systems (Salesforce preferred), ERP systems, CPQ (Configure, Price, Quote) platforms, and deal desk operations including quote review and approval processes.
Skilled at process improvement and operational best practices.
Excellent collaboration and project management skills; experience working cross-functionally with technical and business stakeholders.
Strong written and verbal communication abilities.
Advanced proficiency with Microsoft Office Suite, Google Workspace, and documentation/collaboration tools (e.g., Confluence, SharePoint).
Customer-oriented mindset and high attention to detail.
Legal authorization to work in the U.S. is required.
Benefits
Ā· Health, Vision, and Dental Insurance Packages
Ā· Short-Term and Long-Term Disability Insurance
Ā· Life Insurance
Ā· 401k with company match
Ā· 3 weeks' Paid Time Off and Paid Holiday
$52k-75k yearly est. 2d ago
Remote BI Analyst: Data Visualization & Pipelines
Apex Systems 4.6
Remote business control analyst job
A technology solutions firm is seeking a talented Business Intelligence Analyst. In this remote position, you will collaborate with product managers using data to drive decision-making. Essential skills include advanced SQL proficiency and experience with data visualization tools like Looker and Tableau. The ideal candidate will have over 5 years in analytics and the ability to simplify complex issues for diverse stakeholders. Join us to leverage your analytical expertise and contribute to impactful projects.
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$71k-109k yearly est. 6d ago
Data Analyst - LLM Automation & Scoring (Remote)
Simera
Remote business control analyst job
We are seeking a Data Analyst with handsāon experience using Large Language Models (LLMs) such as ChatGPT, Claude, or similar AI tools to analyze, evaluate, and score data at scale. This role focuses on building automated workflows that feed structured and unstructured data into LLMs, interpret outputs, and convert insights into actionable results for business decisionāmaking.
Key Responsibilities
Use LLMs (ChatGPT, Claude, etc.) to analyze, categorize, and score datasets across various use cases.
Design and develop automated workflows to pipe data into LLM models and retrieve structured outputs.
Work with APIs, data pipelines, and automation tools to streamline LLM processing.
Build and maintain scalable processes for ongoing data ingestion, transformation, and evaluation.
Validate and refine AI outputs to ensure accuracy, consistency, and reliability.
Collaborate with crossāfunctional teams (Product, Engineering, Ops) to integrate AIādriven insights into business processes.
Develop documentation, frameworks, and best practices for AI data analysis and scoring processes.
Monitor model performance, troubleshoot issues, and propose improvements.
Required Qualifications
Proven experience working with LLMs (ChatGPT, Claude, Gemini, etc.) for data analysis or automation.
Strong background in data manipulation, processing, and interpretation.
Experience building automated workflows or pipelines (e.g., Python, APIs, Zapier, Airflow, or similar tools).
Ability to structure prompts, evaluate outputs, and optimize model performance.
Familiarity with structured and unstructured data formats (CSV, JSON, text, etc.).
Strong analytical mindset, attention to detail, and problemāsolving skills.
Excellent written and verbal communication skills.
Preferred Qualifications
Experience with NLP applications or AIādriven analytics.
Background in analytics, data engineering, or automation projects.
Knowledge of SQL, Python, or other scripting languages.
Experience integrating AI solutions into business systems or platforms.
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$71k-107k yearly est. 5d ago
Data Analyst (Contract) Remote or San Francisco
Typeguard, Inc.
Remote business control analyst job
We are seeking a highly skilled Data Analyst (Contract-to-Hire)to support our Product, Sales, and Marketing teams with actionable insights, robust data infrastructure, and strategic recommendations. You will work cross-functionally to enhance decision-making through data, while also expanding our analytics capabilities by integrating new data sources and building scalable solutions.
About Glide
Glide is a no-code software company empowering businesses and individuals to build powerful apps and internal tools without writing code. Our mission is to make software creation as easy and accessible as using a spreadsheet.
Key Responsibilities
Insights & Information Support:Partner with Product, Sales, and Marketing teams to provide insights, build reports, and answer strategic questions using internal data warehouse (DWH) and external data sources.
Business Intelligence Development:Design, develop, and maintain KPI dashboards and exploratory analysis in Hex, ensuring business stakeholders have easy access to critical metrics.
Strategic Decision Support:Conduct deep-dive analyses and develop data-backed recommendations to inform business strategy, go-to-market initiatives, and product development.
Data Integration & Expansion:Bring online new data sources (e.g., third-party tools, APIs) to enrich our data ecosystem and expand analytical capabilities.
Pipeline Development:Build and maintain robust, efficientdata pipelines in dbt and Pythonto ensure clean, reliable, and up-to-date data for analysis and reporting.
BigQuery Expertise:LeverageGoogle BigQueryto perform advanced data analysis, optimize queries, and ensure scalability and performance of data solutions.
Qualifications
3+ years of experience in a Data Analyst, Data Engineer, or Analytics Engineer role.
Strong proficiency with BigQueryand SQL for large-scale data analysis.
Hands-on experience withdbt(data build tool) for modeling and transformation workflows.
Proficiency in Pythonfor data manipulation, pipeline development, and automation tasks.
Experience with Hex(or similar BI tools) for dashboarding, storytelling, and exploratory data analysis.
Strong business acumen with the ability to translate data insights into actionable recommendations.
Experience working with cross-functional teams (Product, Sales, Marketing).
Ability to thrive in a fast-paced, startup environment with changing priorities.
Excellent communication and collaboration skills.
Nice-to-Haves
Experience integrating external data sources (APIs, SaaS platforms) into internal data warehouses.
Background in SaaS, no-code, or startup environments.
Familiarity with data governance and best practices for scalable analytics infrastructure.
What We Offer
Contract-to-hire opportunity with potential for full-time employment.
Work with a collaborative and mission-driven team.
Flexible remote work environment.
Opportunity to shape and scale data operations at a high-growth no-code software company.
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$71k-107k yearly est. 5d ago
Data Analyst - Remote Impact Analytics
Anrok
Remote business control analyst job
A leading technology firm headquartered in San Francisco is looking for a Head of Tax to join their team. The company focuses on essential tools for businesses and has a supportive and energetic culture. They offer remote flexibility for technical team members and generous parental leave among other perks. Applicants must have a drive to make a real impact for customers while fostering collaboration within the team.
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A client of Sharp Decisions if looking for a BusinessAnalyst. This role is HYBRID in Marysville, OH- a multi-year contract with no end date,
W2 only.
Daily Task Performed: - Assist in gathering, documenting, and validating business requirements for ServiceNow modules and enhancements.
- Support configuration tasks within ServiceNow under the guidance of senior developers and architects.
- Help build and maintain basic workflows, forms, UI policies, and simple scripts.
- Participate in testing activities, including test case creation, execution, and defect tracking.
- Support data collection, data validation, and migration activities during regional rollouts.
- Provide onsite support to project teams and end users, including troubleshooting and issue triage.
- Assist with project documentation, training materials, and user guides.
Position Success Criteria (Desired) - 'WANTS'
- ServiceNow Certified System Administrator (CSA) or progress toward certification.
- Experience supporting enterprise applications or participating in system rollouts.
- Exposure to Agile methodologies or project delivery frameworks.
- Experience in manufacturing or automotive environments is a plus.
A leading renewable energy developer in San Francisco seeks a Senior Analyst, FP&A. This role is responsible for corporate forecasting, management reporting, and delivering actionable insights. Candidates should have 2-5 years of experience in FP&A or related fields, along with strong analytical and communication skills. A Bachelor's degree in finance or accounting is required. Competitive salary and comprehensive benefits included.
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$91k-125k yearly est. 5d ago
Dynamics Business Central Consultant
Qorali
Business control analyst job in Columbus, OH
Qorali has teamed up with a growth-focused consultancy that is passionate about delivering innovative ERP solutions to help businesses scale and succeed. We are seeking a highly skilled Senior Business Central Consultant who can lead projects independently while being an integral part of a strong, collaborative team.
As a Senior Business Central Consultant, you will take ownership of end-to-end project delivery-from requirements gathering and solution design to implementation and post-go-live support. You'll work closely with clients to understand their business needs, configure Microsoft Dynamics 365 Business Central, and ensure successful adoption. This role is perfect for someone who values autonomy but thrives in a remote team-driven environment.
Lead full-cycle Business Central implementations, including planning, configuration, testing, and deployment.
Analyze client requirements and translate them into tailored solutions.
Provide expert advice on best practices and system optimization.
Manage client relationships and act as a trusted advisor throughout the project lifecycle.
Deliver training and post-implementation support to end-users.
Collaborate with internal teams to share knowledge and improve delivery processes.
Stay up-to-date with Business Central updates and emerging technologies.
What Our Client Is Looking For:
Proven experience delivering Microsoft Dynamics 365 Business Central projects independently.
Strong understanding of Dynamics NAV, Great Plains and Business Central and business processes across finance, operations, and supply chain.
Excellent problem-solving
Stakeholder management skills.
Ability to work autonomously while contributing to team success.
Consultancy or client-facing experience preferred.
Why Apply?
Be part of a growing consultancy with a clear vision and exciting projects.
Work in a culture that values collaboration, innovation, and professional growth.
Competitive salary and benefits package.
Opportunities for continuous learning and certification.
$65k-89k yearly est. 3d ago
Principal Health Business Analytics - Risk Adjustment
Guidewell 4.7
Remote business control analyst job
The Principal, Health Business Analytics leads analytic strategy and execution for Medicare Risk Adjustment programs, driving insights that optimize revenue, compliance, and operational performance. This role partners with cross-functional leaders to translate complex data into actionable strategies that improve risk score accuracy, evaluate program effectiveness, and support executive decision-making. The Principal Health BusinessAnalyst applies expertise to initiatives of the highest risk, complexity and impact to the business, solves the most critical issues, serves as a strategy influencer, applies knowledge of emerging trends and industry practices and is responsible for coaching, training and providing technical oversight to others.
Essential Functions:
Lead analytic strategy for risk adjustment and align insights with enterprise financial and compliance goals.
Analyze risk score trends, model performance, and program results to identify revenue and quality improvement opportunities.
Partner with Finance and Actuarial to forecast revenue and assess CMS model impacts (e.g., V24 ā V28).
Evaluate vendor, provider, and campaign performance for prospective, retrospective, and encounter programs.
Ensure analytic integrity, data accuracy, and compliance with CMS risk adjustment requirements.
Deliver clear, actionable insights and visualizations to senior leadership.
Mentor analysts and advance the use of predictive modeling, automation, and performance dashboards.
The essential functions listed represent the major duties of this role, additional duties may be assigned.
Serve as strategy influencer and subject matter expert on assigned projects of high risk, complexity and impact to the business
Manipulate data using large datasets and multiple data sources
Act as primary Analyst for large projects and proactively identify topics for analysis
Analyze or assist in the analysis of processes and programs in achieving stated goals. Provide analyses and recommendations if corrections are needed. Investigates and discovers areas of opportunity.
Develop advanced Excel-based models and spreadsheets containing advanced functions that are used to evaluate historical trends and forecasts and to identify best practices.
Write advanced SAS and/or SQL programs for data extraction. Integrate data across multiple areas. Modifies existing programs for data extraction
Apply risk adjusters when applicable
Accountable for developing insightful and actionable summaries and recommending actions
Monitor and evaluate patterns, costs and trends.
Recommend new analytical processes; partner with Information Management in the development of new analytical tools such as power pivots and analytical cubes to enhance analytical capabilities.
Train team members on analytical tools and techniques including complex SAS and/or SQL, advanced Excel and detailed risk/analytical models. Provide guidance and review work of team members.
Monitor emerging trends, provides strategy input to Director, prepares benchmarking reports and recommendations
Lead development of industry leading analytical methods, tools and models
Required Work Experience
8+ years related work experience. Experience Details: Risk Adjustment
Related Bachelor's degree or additional related equivalent work experience
Experience using algorithms and inferential statistics.
Advanced level experience writing SQL /SAS or related code
Advanced Excel skills
Proficient with Microsoft Office products
Ability to manage tasks independently, take ownership of responsibilities and meet deadlines
High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
Demonstrated leadership abilities including effective knowledge sharing and conflict resolution
Ability to train team members on advanced analytical tools and techniques (complex SAS and/or SQL, advanced Excel and detailed risk/analytical models)
In-depth business process knowledge of several key business functional areas
Expert-level ability communicating highly complex information clearly and articulately for all levels and audiences
Expert innovator with ability to think beyond established standards and processes
Expert-level knowledge and experience applying current and emerging trends
Expert consulting, negotiating, communicating , consensus building, presentation and facilitation skills
4 or more years of experience with health business
Preferred Education
Bachelor's degree Business Analytics, Health Economics or similar program
Master's degree
General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
Medical, dental, vision, life and global travel health insurance;
Income protection benefits: life insurance, short- and long-term disability programs;
Leave programs to support personal circumstances;
Retirement Savings Plan including employer match;
Paid time off, volunteer time off, 10 holidays and 2 well-being days;
Additional voluntary benefits available; and
A comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.
To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.
Annualized Salary Range: $116,500 - $189,300
Typical Annualized Hiring Range: $116,500 - $145,600
Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
$116.5k-189.3k yearly Auto-Apply 2d ago
Principal Process and Business Analyst
Technology Credit Union 3.8
Remote business control analyst job
The Principal Process and BusinessAnalyst plays a critical role in shaping Technology Credit Union's (Tech CU) enterprise approach to process optimization, knowledge management, business requirements, and user acceptance testing governance. This role serves as the functional owner for Tech CU's process catalog and knowledge management strategy, ensuring that Tech CU's people, processes, systems, and data are aligned to deliver efficient, member-centric services. The incumbent acts as a bridge between business stakeholders, technical teams, and vendors, and helps shape solutions that improve operational performance, enhance knowledge sharing, and create a culture of continuous learning and innovation.
Responsibilities
Essential Duties
Enterprise Knowledge Management (KM)
Maintains and enhances the enterprise process catalog in partnership with the lines of business and the enterprise risk management team.
Participates in KM Strategy discussions, vendor evaluations, RFP processes, and contract negotiations including providing requirements and evaluation criteria.
Designs, implements, and maintains a KM framework that captures, organizes, and makes business policies, procedures, job aids, FAQs, and best practices are centrally available, well-maintained, and consistently adopted.
Partners with IT and vendor teams to integrate KM systems with chatbots, member self-service portals, and employee tools, ensuring a seamless experience across channels.
Establishes governance for KM content lifecycle (creation, approval, versioning, archiving) and drives adoption across departments.
Defines and tracks KM KPIs (usage, adoption, accuracy, and impact on member/employee efficiency).
Business Analysis & Requirements Governance
Contributes to the business requirements lifecycle, establishing enterprise standards for elicitation, documentation, traceability, and sign-off.
Oversees requirements for assigned projects, ensuring alignment with enterprise goals, business owner needs, and agile project management frameworks.
Serves as the enterprise liaison between business stakeholders, IT, and vendors, ensuring requirements translate into effective solutions.
Governs and maintains Tech CU's repository of business requirements, UAT artifacts, and process documentation.
User Acceptance Testing (UAT) Oversight
Participates in defining Tech CU's UAT governance framework and measure its effectiveness, including test planning, script creation, execution oversight, defect triage, and sign-off.
Owns the UAT for assigned projects.
Process Optimization & Continuous Improvement
Applies methodologies such as Lean, Six Sigma, and value stream mapping to identify inefficiencies, streamline workflows, and improve member and employee experiences.
Program-manages company-wide process improvement opportunities and related efforts.
Supports business units in defining process KPIs, measuring outcomes, and embedding continuous improvement practices into daily operations.
Work Schedule
Full-time; typically, 40+ hours/week
Flexible within core business hours, Pacific Time, M-F
Occasional extended early morning or late evening hours, and weekends, typically with advance notice
Workplace Essentials
Supports Tech CU's
Mission and Vision
and consistently demonstrates
Tech CU's Values (Accelerate, Collaborate, Innovate and Cultivate).
Meets with manager on a regular basis to discuss goal alignment, performance metrics, and development plans.
Complies with Tech CU policies and procedures.
Upholds employee Code of Conduct and Business Ethics and ensures confidentiality of the workplace.
Complies with requirements imposed by federal, state and local agencies.
Adheres to internal control and security measures designed to ensure regulatory compliance and mitigate losses and errors.
Qualifications
Education: B.S. Degree in Business, Project Management, MIS, Computer Science, or related area (or equivalent experience).
Experience:
8+ years in business analysis, knowledge management, or process improvement roles.
5+ years designing and implementing knowledge management frameworks or platforms.
5+ years leading requirements management and UAT governance across complex projects.
3+ years applying process improvement methodologies, such as Lean, Six Sigma, DMAIC (Define, Measure, Analyze, Improve, Control), and value stream mapping.
Familiarity with financial institution operations and systems is strongly preferred.
Knowledge/Skills/Abilities:
Advanced expertise in knowledge management frameworks and content governance models.
Strong business analysis and process modeling skills; able to translate complex needs into actionable solutions.
Advanced facilitation, communication, and presentation skills across all organizational levels.
Strong proficiency with Business Analysis (BA) and UAT tools (JIRA, Confluence, ALM, SharePoint, KM platforms).
Solid familiarity with change management methodologies, such as ADKAR (Awareness, Desire, Knowledge, Action, Reinforcement) and Kotter, to drive adoption.
Strong analytical skills to measure process impact and knowledge usage.
Comfortable managing vendors, platforms, and external consultants.
Strong knowledge of SDLC (Software Development Life Cycle) and agile practices to align process and knowledge requirements with development cycles.
Strong analytical skills to quantify process impacts and measure knowledge usage.
Solid ability to coach and mentor colleagues on process improvement and knowledge management best practices.
Licensing/Certifications:
Lean Six Sigma certification (Green or Black Belt preferred).
Knowledge Management or Process Excellence certifications (e.g., APQC, AIIM) a plus.
CBAP, PMI-PBA, or ISTQB certification a plus.
Travel: May be required to periodically attend offsite training, meetings or events, typically with advance notice.
Typical Working Conditions: Office environment with interaction with a variety of internal and external parties. May work remotely as determined by business need and individual performance.
Equipment Used: Routinely uses standard office equipment, including computer, phone, copier and other devices.
Physical Requirements:
Typical office environment with frequent sitting, walking and standing.
Ability to sit ~85% of the day.
Ability to keyboard and read computer screen for ~65% of the time during which one is seated.
Ability to work 40 hours per week with some weeks requiring extra hours, including weekends and evenings, to complete projects (if required).
EQUAL EMPLOYMENT OPPORTUNITY
Technology Credit Union is an Equal Opportunity Employer. All qualified employees and applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay and Benefits
Position Grade: 108
Salary Range: minimum-$132,000, midpoint-$160,000, maximum-$188,000
Work Location: The salary range listed is based on working in San Jose, CA. If you work remotely, your salary will be adjusted based on your geographic location.
Typical Starting Pay: Most new hires start between the minimum and midpoint of the range (adjusted for work location if applicable), based on experience and qualifications.
Bonus Potential: Target 15% of base salary based on company and individual performance
Tech CU is a pay-for-performance organization. We benchmark base pay to the 50th percentile of our market and offer incentive-based compensation tied to individual and company goals.
Tech CU offers a comprehensive benefits package, including:
Health Coverage: Medical, dental, and vision plans
Income Protection: Life and disability insurance
Retirement: 401(k) plan with company match
Paid Holidays: 12 days annually
Paid Time Off (PTO):
Accrues at 7.08 hours per bi-weekly paycheck (approximately 23 days per year)
Increases with length of service
Voluntary Time Off (VTO):
8 hours annually for full-time employees to support charitable organizations
Additional Benefits:
Flexible Spending Accounts
Employee-paid voluntary benefits
Leaves of absence in compliance with state and federal regulations
$132k-188k yearly Auto-Apply 33d ago
Associate Principal Consultant -- Business Analyst
Nagarro 3.9
Remote business control analyst job
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Must have skills :
Requirements Analysis, Requirements Development, Wireframing
Job Description :
Analyze business processes/workflows to identify business objectives and requirements.
Facilitates activities and workshops to identify, analyze, and document business, product, and process requirements, including but not limited to business requirements documentation (functional, non-functional, user), use case scenarios, process flows, and UAT test scenarios/scripts.
Ensure business requirements and changes to the requirements are captured and documented throughout the Project Management Lifecycle.
Communicate requirements to various stakeholders, including but not limited to, development team members, quality assurance team members and other stakeholders as needed. Itemize and communicate assumptions, constraints, risks, and/or issues to stakeholders, as identified in the analysis process.
Communicate project task/activity milestones to Project Managers and project teams.
Prepare detailed functional specifications for development activities, including reports, interfaces, conversions, enhancements, and forms.
Participate in technical and business process issue tracking, management, and resolution. Escalates gaps or issues to Product Owner and Project Manager Leads and defines the UAT Testing strategy, activities, and timeline in conjunction with the Product Owner and project team
Demonstrates strong analytical, problem solving and multi-tasking skills. Demonstrates oral, written, and interpersonal communication skills
Demonstrates ability to express complex technical concepts in business terms
Demonstrates ability to work independently, but also perform as a team player
Demonstrates strong customer service attitude and ambition to maintain consistently high levels of customer service
Demonstrates ability to identify, develop and initiate innovations and solutions where precedents and procedures may not exist.
Demonstrates ability to work effectively on cross-functional project teams to solve problems and implement changes
Demonstrates strategic viewpoint, with a clear understanding of the goals and objectives.
$95k-122k yearly est. 1d ago
Principal, Business Operations
Kraken 3.3
Remote business control analyst job
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work The team
Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken's goals.
We're looking for a Principal, Business Operations to own core processes while driving key operational uplift projects across Finance, Product, and Treasury. This role sits at the intersection of financial control, product execution, and enterprise operations - ensuring the business runs smoothly while helping prepare Kraken for its next phase of growth.
The opportunity
Drive cross-functional initiatives that enhance processes, strengthen controls, and improve operational efficiency across Product, Finance, Legal, KX,, and Compliance.
Maintain and refine key cross-functional operations.
Define and track enterprise KPI targets, delivering analytic insights that inform Kraken's strategy and shape priorities across Product and Commercial teams.
Support annual and quarterly planning, coordinating inputs across FP&A, Product, and Data teams, and preparing materials for business reviews, board decks, and executive updates.
Lead or contribute to integration projects from acquisitions or strategic partnerships, ensuring alignment, synergy, and data consistency across functions.
Partner with Finance, Audit, and Treasury teams to build robust business processes and strengthen company-wide financial controls.
Build trusted relationships across teams and levels, from C-suite leaders to product managers, fostering alignment, accountability, and execution on key initiatives.
Skills you should HODL
5+ years of proven experience in Business Operations, FP&A, Product Strategy, or Consulting at a high-growth fintech, crypto, or technology company, or with a top-tier management consulting firm or investment bank.
Proven success leading complex, cross-functional initiatives involving multiple business units (Finance, Legal, Product, KX) from inception through execution.
Strong grasp of financial planning, reporting, and controls processes, with the ability to bridge Product and Finance and translate roadmap decisions into financial and operational outcomes.
Analytical and strategic thinker, skilled at identifying business drivers and uncovering insights that lead to measurable improvements.
Experienced in driving company planning cycles and operational processes that support scale and strong business outcomes.
Excellent communicator and presenter, able to distill complex information into clear, actionable narratives for executives and cross-functional stakeholders.
High-ownership mindset, comfortable rolling up your sleeves to build processes, solve problems, and drive change in fast-paced environments.
Trusted advisor to senior executives, capable of influencing key decisions and advancing high-impact initiatives.
#LI-Remote
This job is accepting ongoing applications and there is no application deadline.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Stay in the know
Follow us on Twitter
Learn on the Kraken Blog
Connect on LinkedIn
Candidate Privacy Notice
$88k-122k yearly est. Auto-Apply 60d+ ago
MBA Intern | Business + Game Analyst | Music Tech
Splash Music 4.2
Remote business control analyst job
About Us At Splash, our mission is to make music creation accessible for everyone. Since 2017, we've been at the forefront of AI-driven music technology, building experiences that empower the next generation of creators. Our web and gaming-based music tools, including those on platforms like Roblox, have introduced millions to music production in fun and engaging ways.
Backed by leading investors including Amazon's Alexa Fund and Khosla Ventures, we're assembling a team of engineers, designers, musicians, and business thinkers who are passionate about redefining the future of music tech.
Applications for internships and graduate roles are open to current MBA students, recent graduates, and those early in their careers.
This role will work closely with our Australian team, West Coast timezone is preferred as afternoon work is a must for crossing over timezones.
The Role
We're looking for a BusinessAnalyst Intern to help us analyze product performance, surface insights, and drive smarter decisions across our web and gaming experiences. This role is perfect for a highly analytical thinker - someone who can dive into tricky data sets, find actionable insights, and help build fast, practical solutions.
In this role, you'll work with product leaders, engineers, and designers to interpret user behavior, build dashboards, track product performance, and surface opportunities to make our tools better. You'll also help detect bugs, uncover odd behaviors in our game and web experiences, and suggest improvements that lead to smarter, faster decision-making.
If you're a current MBA student, recent grad, or someone with strong business/data analysis experience and are passionate about analytics, creativity, and tech this role may be perfect for you!
Please note, we receive a high volume of interest for our roles. To ensure your application stands out please consider the requirements listed, our industry of music, gaming and a growing gen z audience and how your experience will help you succeed in this role.
Responsibilities
- Build and maintain product dashboards using BI tools like Amplitude, Looker, or similar platforms- Analyze user funnels, retention, monetization, and engagement trends across web and gaming products- Troubleshoot bugs, behavioral anomalies, and data inconsistencies; help explain why things happen and propose fixes for future bug mitigation - Work with limited or partial data (e.g. from game engines) and develop creative workarounds to measure key metrics - Support the product and engineering teams with insights to inform roadmaps, experiments, and design decisions- Identify gaps and opportunities in how we understand user behavior and product vision- Help shape how we collect, visualize, and report on product data and business metrics- Present findings and recommendations to stakeholders in clear, compelling formats Collaborate cross-functionally to improve our data pipelines, tagging strategies, and analytics frameworks- Focus on speed and delivery; we move fast, release updates weekly if not daily. This role is not about large projects over months, rather a continual moving and evolving role that will see you adapting to new releases
About You
We're looking for someone who thrives in ambiguity, loves turning messy data into insights, and is excited by the idea of working at the intersection of product, analytics, and creative tech.
You might be a good fit if you:- Are currently enrolled in an MBA program, recently graduated, or have equivalent business/data experience- Have experience with BI or analytics tools like Amplitude, Looker, Mixpanel, Tableau, or similar (if you haven't used our stack, we'd love to hear about platforms you have used and how you've tackled similar problems)- Are a fast, practical thinker who can define what to measure and how to do it without perfect data Know your way around data dashboards, KPIs, funnel metrics, and user segmentation- Love solving product puzzles and identifying bugs, gaps, or mismatches between expected and actual user behavior- Are comfortable communicating insights to non-technical stakeholders and making data feel accessible and actionable- Are curious, adaptable, and passionate about music, gaming, or consumer applications (or all three!)
What to Expect
- Work alongside a small but powerful team of experts from companies like Spotify, SoundCloud, Twitch, Amazon, and Apple.- Gain hands-on experience in a startup environment where your contributions directly impact our products.- Get mentorship and exposure to how a product-driven tech company operates.- Collaborate in a dynamic, multidisciplinary team of engineers, musicians, designers, and product experts.- Remote work with a global team
*Please note, we are a global team, cross-over hours with US and Australia is a requirement for this role. US West Coast is preferred.
Application Process
To apply, please include:
- Your resume and answers to the questions prompted at application (cover letter optional, as these questions should address our specific criteria)- An online portfolio or any attached examples of dashboards, slide decks, or analytical work you're proud of (optional but helpful!)
We receive a high volume of interest for our roles. To stand out, focus on your analytical thinking, your ability to move fast, and how you've used data tools to drive better decisions in messy, ambiguous contexts.
Diversity, Equity & Inclusion
Music has the incredible ability to bridge divides and bring people together, regardless of their background or identity. Like the industry we work within, diversity, equity and inclusion are at the heart of everything we do. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively seek out and welcome voices from all backgrounds and believe that diverse perspectives fuel our creativity and drive success.
š Ready to kickstart your career in music tech? Apply now and let's build the future of music creation together! šµ
PDF preferred For more info visit splashmusic.com
$32k-44k yearly est. Auto-Apply 60d+ ago
Principal IS Business Analyst - Clinical Study Design and Analysis
Amgen 4.8
Remote business control analyst job
Career CategoryInformation SystemsJob Description
Join Amgen's Mission of Serving Patients
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Principal IS BusinessAnalyst - Clinical Study Design and Analysis
What you will do
Let's do this. Let's change the world. Amgen is seeking a Principal IS BusinessAnalyst to join the Clinical Study Design and Analysis (CSDA) product team. You will be responsible for "Run" and "Build" project portfolio execution, collaborate with business partners and other IS service leads to deliver IS capability and roadmap in support of business strategy and goals.
The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers and businessanalysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.
Roles & Responsibilities:
Collaborates with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals.
Captures the voice of the customer to define business processes and product needs.
Works with Product Managers and customers to define scope and value for new developments.
Collaborates with Engineering and Product Management to prioritize release scopes and refine the product backlog.
Ensures non-functional requirements are included and prioritized in the product and release backlogs.
Facilitates the breakdown of epics into features and sprint-sized user stories and participates in backlog reviews with the development team.
Clearly expresses features in user stories and requirements so all team members and stakeholders understand how they fit into the product backlog.
Translates complex business and technological needs into clear, actionable requirements for development teams.
Ensures acceptance criteria and definition of done are well-defined.
Works closely with UX to align technical requirements, scenarios, and business process maps with user experience designs.
Stays focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders.
Develops and executes effective product demonstrations for internal and external stakeholders.
Maintains accurate documentation of configurations, processes, and changes.
Serves as a liaison between global DTI functional areas and global development scientists, prioritizing their needs and expectations.
Manages a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations.
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is an individual with these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
OR
Master's degree and 4 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
OR
Bachelor's degree and 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
OR
Associate's degree and 10 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
OR
High school diploma / GED and 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience
Preferred Qualifications:
Must-Have Skills:
Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery through technology.
Experience with Agile software development methodologies (Scrum).
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity.
Experience in writing requirements for the development of modern web applications.
Experience in writing user requirements and acceptance criteria in Agile project management systems such as JIRA.
Good-to-Have Skills:
Demonstrated expertise in a clinical development domain and related technology needs.
Experience in managing product features for PI planning and developing product roadmaps and user journeys.
Familiarity with low-code and no-code test automation software.
Technical thought leadership.
Ability to communicate technical or complex subject matters in business terms.
Experience with Jira Align.
Knowledge of cloud platforms (AWS, Azure/Databricks, GCP) and enterprise infrastructure technologies.
Experience with DevOps, continuous integration, and continuous delivery methodologies.
Professional Certifications:
SAFe for Teams certification (preferred).
Soft Skills:
Able to work under minimal supervision.
Skilled in providing oversight and mentoring team members, with a demonstrated ability to delegate work effectively.
Excellent analytical and gap/fit assessment skills.
Strong verbal and written communication skills.
Ability to work effectively with global, virtual teams.
High degree of initiative and self-motivation.
Ability to manage multiple priorities successfully.
Team-oriented with a focus on achieving team goals.
Strong presentation and public speaking skills.
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible
Apply now and make a lasting impact with the Amgen team.
careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Salary Range
143,358.00 USD - 173,256.00 USD