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Business coordinator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Anthony McMullen,

Faiza Abbas

Below we've compiled a list of the most critical business coordinator skills. We ranked the top skills for business coordinators based on the percentage of resumes they appeared on. For example, 11.8% of business coordinator resumes contained business development as a skill. Continue reading to find out what skills a business coordinator needs to be successful in the workplace.

15 business coordinator skills for your resume and career

1. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how business coordinators use business development:

Interfaced with GSA Federal Supply Schedule administrators, marketing and business development managers, technical customers, and agency contracting officers.
Initiated, proposed, implemented a business development campaign to identify and initiate communication with new potential corporate clients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how business coordinators use customer service:

Provided superior customer service to business customers including major, national and government accounts recommending customer solutions and opportunities.
Organize monthly student staff development meetings covering customer service, effective leadership techniques, and improving communication skills.

3. Event Planning

Here's how business coordinators use event planning:

Worked on a committee or participate in a social event planning session that requires cooperation from different groups.
Assisted with branding, media efforts, event planning, giveaways, photography, etc.

4. Customer Satisfaction

Here's how business coordinators use customer satisfaction:

Introduced and established Agile Scrum processes for both implementation and support teams to improve collaboration and customer satisfaction.
Gained insight into customer satisfaction and service quality by conducting telephone assessments and follow-ups with discharged patients.

5. Flyers

Here's how business coordinators use flyers:

Propelled marketing initiatives by effectively designing and producing a wide array of compelling promotional flyers and brochures.
Design flyers and digital advertising for MKL Summer Camp and clinics.

6. PowerPoint

Here's how business coordinators use powerpoint:

Developed PowerPoint presentations for senior management, notorious for professional expertise.
Created weekly video and advertisement traffic reports and bi-weekly PowerPoint presentations

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7. Patients

Here's how business coordinators use patients:

Maintained personal and professional relationships with patients.
Called for transportation arrangements for patients.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how business coordinators use payroll:

Processed payroll while creating and maintaining accurate data concerning leave records and other issues relating to personnel management.
Experienced in preparing, analyzing, recording worksheets for preparation of all Formal Financial Payroll Administrator knowledgeable.

9. Excellent Organizational

Here's how business coordinators use excellent organizational:

Gained positive leadership and teamwork skills all while maintaining excellent organizational skills.
Dedicated hard working professional with excellent organizational skills.

10. Financial Reports

Here's how business coordinators use financial reports:

Developed and implemented financial reports to promote accuracy of monetary transactions and records.
Prepare periodic financial reports for management review.

11. Project Management

Here's how business coordinators use project management:

Display exceptional project management/ Bookkeeping and administrative skills as shown by promotion from Administrative Assistant to Business Coordinator during 1st year.
Project management experience including firm-wide internal business partners.

12. Expense Reports

Here's how business coordinators use expense reports:

Reconciled detailed data to produce expense reports and streamlined analysis process resulting in time/budget savings.
Reconciled and processed expense reports including accounts payable functions resulting in timely payment.

13. SharePoint

Here's how business coordinators use sharepoint:

Updated completed event folders, documentation and presentations onto SharePoint website.
Introduced more efficient electronic filing system in SharePoint for improved productivity.

14. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how business coordinators use human resources:

Coordinated with Purchasing Department and Human Resources to establish Independent Contractors for Print Purchasing.
Resolve personnel issues regarding Human Resources matters needing clarification, submissions and corrections.

15. Travel Arrangements

Here's how business coordinators use travel arrangements:

Prepared and disseminated necessary travel communication allowing timely travel arrangements.
Coordinated and managed travel arrangements providing a clear itinerary overview.

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What skills help Business Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on business coordinator resumes?

Anthony McMullen

Associate Professor of Business Law and Director of Forensics, v, University of Central Arkansas

This will depend on the specific field. Business is an incredibly broad area. Anyone with a business type of degree will at least obtain basic knowledge in accounting, economics, finance, management, and marketing. These skills should be highlighted. But when thinking about a resume, workers should think about (and participate in) experiences that allow them to use these skills. And once they have these experiences, they should be able to articulate how they used these skills on a resume. Don't just say, "I did ______." Say, "I used _________ in order to accomplish __________."

What soft skills should all business coordinators possess?

Faiza Abbas

Lecturer of Management, Penn State University - Harrisburg

In recent years employers have placed a high value on soft skills. Soft skills, also called human skills or behavioral skills, take years to master. The technical know-how of a job can take an employee only so far. To become a star employee, you need skills that might be hard to measure but critical for success. Some of the important in-demand soft skills are:
-Critical thinking
-Collaboration
-Communication
-Perseverance
-Adaptability
-Emotional Intelligence
According to LinkedIn's 2019 Global Talent Trends report, 89 percent of recruiters say when a hire doesn't work out, it usually comes down to a lack of soft skills. An engineer might have the best solution for her client, but if she misses deadlines or doesn't take action on time, upset clientele might cost her the job. The beauty of soft skills is that they're highly transferable. Creativity, responsibility, and communication skills can be applied to any job.
A recent Yale University study found that people with emotionally intelligent supervisors-those who are self-aware and empathetic-were happier, more creative, and more innovative. On the flip side, 70 percent of the employees whose managers were identified as having little emotional intelligence said their main feelings toward work were negative.

What hard/technical skills are most important for business coordinators?

Faiza Abbas

Lecturer of Management, Penn State University - Harrisburg

Business Management or Business Administration degree and some experience
-Know the business and its products and services. As a business associate, you need to be an expert in your company's offerings to sell them to prospective clients. Work with your organization to expand your knowledge, skills, and abilities, so you can provide answers to your clients.
-Computer skills and Microsoft Office
-Analytical skills like Data Mining and Data Presentation, Diagnostics, Creativity
-Presentation skills like Graphic Design and Data Visualization
-Marketing skills
-Certifications relevant to your field
-Fluency in digital communications
-Critical thinking skills

What business coordinator skills would you recommend for someone trying to advance their career?

Wayne Counts

Associate Dean, The University of Texas Permian Basin

Accounting is a field where there is almost always a demand. Regardless of whether a business is booming or in decline, someone has to keep track of it and report it. With the steady increase in the public sector, there is always an increased demand to make sure the taxpayers are getting what they are paying for, so assurance services seem to keep rising in demand.

What type of skills will young business coordinators need?

Wayne Fletcher

Associate Professor, California Baptist University

Interestingly, as you speak to employers, this has not changed over the last 20+ years. I had a conversation with my advisory board last week and discussed this question. Employers, generally speaking, are seeking students with good soft skills. By soft skills, I am referring to the ability to effectively communicate across different mediums, the ability to critically think through situations, and the ability to demonstrate self and situational awareness (emotional intelligence).

However, additional elements our advisory board identifies are personal integrity and decision making from an ethical perspective. Employers expect that an accounting major, or a finance major, or (fill in the blank) will possess the knowledge and technical competencies to perform entry-level professional work. And, if a graduate is smart, they can be trained to work in a specific business. However, soft skills take a long time to develop - and employers often don't believe they have the time or capability to focus on that specific aspect of new employee development.

What technical skills for a business coordinator stand out to employers?

Brian Starr Ph.D.

Assistant Professor of Economics, Lubbock Christian University

Employers will continue to seek out sharp, hard-working employees who possess strong skills well-suited for the job at hand. A good mind and a good work ethic never go out of style. But as work shifts away from an office-centric base, employers will benefit greatly from those employees who embrace connecting technologies and have the focused discipline to get jobs done without being micromanaged. The former trait can be a competitive advantage for our emerging graduates. They are digital natives and many of them connect through technological platforms as naturally as they breathe. The challenge for them will not generally be the use of technology. They challenge will be developing the emotional intelligence to know which modality to use in each circumstance. A text, an e-mail, a phone call, a virtual meeting with the webcam off, a virtual meeting with the webcam on, and a trip across town to meet for lunch each have their place, and it takes wisdom to know which is best in each instant case. This will take some time and experience to master, but I suspect the emerging generation of graduates will soon discover fruitful paths. And those who mature quickly into the kinds of workers who can be trusted to get a job done timely and properly will find themselves advancing quickly through the ranks.

Do you want to know more?

List of business coordinator skills to add to your resume

The most important skills for a business coordinator resume and required skills for a business coordinator to have include:

Business Development
Customer Service
Event Planning
Customer Satisfaction
Flyers
PowerPoint
Patients
Payroll
Excellent Organizational
Financial Reports
Project Management
Expense Reports
SharePoint
Human Resources
Travel Arrangements
Purchase Orders

Business Operations
Coordinators
Facebook
Troubleshoot
Business Processes
Front Desk
Conference Calls
Process Improvement
POS
Schedule Appointments
Financial Data
Journal Entries
Medicaid
Outbound Calls
Sales Reps
Customer Issues

Inbound Calls
Customer Support
Inventory Control
Technical Issues
Customer Accounts
Customer Complaints
QuickBooks
Financial Statements
Business Accounts
RFP
Sales Support
A/R
Government Accounts
Billing Issues
Trade Shows

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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