5 Business Development Account Manager Resume Examples

Five Key Resume Tips For Writing A Business Development Account Manager Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Business Development, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Business Development Account Manager Resume templates

Zippia allows you to choose from different easy-to-use Business Development Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Business Development Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Grace Cruz
Business Development Account Manager
Employment History
Business Development Account Manager2017 - Present
VerizonIrving, TX
  • Led New York Metro region business sales channel in accessory revenue with $72k in FY2014.
  • Provided technical support to the account management and business development team of 60.
  • Integrated marketing and lean six sigma operational tactics to increase acquisition of new customers while improving retention of current customers.
  • Established a new product development process for all Verizon telecommunications products.
Sales Account Manager2015 - 2017
The Coca-Cola CompanyHouston, TX
  • Order all products for accounts according to sales generation and promotional ads.
  • Ensured consistent adherence to merchandising and customer service standards.
  • Achieve sales and gross profit initiatives for key accounts and Coca-Cola's Iowa branches.
  • Generated 45% revenue growth as National Account Executive.
  • Implemented initiatives in Service repair area resulting in increased customer satisfaction from quicker response times and renewed focus on customer service.
  • Assisted and supervised 12 other representatives in meeting daily sales goals.
Business Developer2013 - 2015
CBSHouston, TX
  • Created and activated a business development team to specifically sell these new revenue programs to local and national advertisers.
  • Recognize opportunities for customer revenue growth; offer customer based solutions; obtain customer commitment; facilitate delivery of products.
  • Manage and maintain stability of key accounts, market image, market share, and financial liability.
Sales/Marketing2012 - 2013
IBMAtlanta, GA
  • created Business Partner incentive programs to match sales process to industry best practices.
  • Coordinated a project that improved internal communication within the organization.
  • Ensured team members across the company were working closely to achieve customer service and sales goals.
  • Performed cold calls for sales team to ensure quality customer service.
Education
Bachelor's Degree In Business2004 - 2007
Ashford UniversitySan Diego, CA
 
 
Contact Information
Irving, TX
(490) 555-9350
gcruz@example.com
Skills
Business Development
Customer Relations
Business Reviews
Webex
International Customers
Company Website
Sales Activities
Sales Goals
SEO
Healthcare
 
 
Cynthia Cruz
Business Development Account Manager
Phoenix, AZ
(570) 555-1420
ccruz@example.com
Skills
DesktopSales ProcessAccount ManagementTrack RecordGrowth ObjectivesSpecial EventsBJPPGEmailTechnical Training
 
 
Employment History
Business Development Account Manager2020 - Present
Discover Financial ServicesPhoenix, AZ
  • Provided account assistance Changed customer's Limits (increase/decrease) Provided Excel and PowerPoint presentation Call center Collected payments Up sale
  • Exceeded sales goals each month Quickly promoted to the retention department Selected to start up the usage department
  • Received outstanding customer service survey comments made by customers after their experience.
  • Helped drive sales goals and achieve monthly sales quota.
  • Provide excellent customer service to create memorable experiences.
Key Account Manager2015 - 2020
Discover Financial ServicesChandler, AZ
  • Call Center Customer Service Repayment Assistance for Student Loans
  • Account Management Customer Service/ Loss Prevention
  • Developed effective relationships with all call center departments through clear communication.
  • Received Star Award for providing exceptional customer service.
  • Received outstanding customer service survey comments made by customers after their experience.
Sales Engineer2014 - 2015
Waste ManagementChandler, AZ
  • Maintain sales goals while processing retention request to avoid lost revenue.
  • Generate revenue growth by utilizing a consultative selling approach in the retention of current customers.
  • Maintained accounts and surpassed monthly sales goals.
  • Increased profit margin by 5% using superior sales, customer service, and innovative marketing tactics.
Computer Technician/Sales (Part-Time)2012 - 2014
Dillard'sChandler, AZ
  • Retail Sales Associate - Assisted patrons in the store in buying their merchandise.
  • Receive incoming stock and prepare merchandise for sales floor.
  • Helped answers customer questions regarding a variety camera, software and hardware questions.
  • Ensured an inviting environment for the customers by maintaininga neat and clean department Ensured profitable sales and achievement of goals
Education
Bachelor's Degree of Business2011 - 2014
American InterContinental UniversityChandler, AZ
 
 
Douglas Chavez
Business Development Account Manager
Contact Information
Denver, CO
(290) 555-9427
dchavez@example.com
Skills
  • Real Estate
  • C-Level
  • Direct Reports
  • Business Development
  • Sales Process
  • Cloud
  • Market Research
  • Metrics
  • Internet
  • VIP
 
 
Employment History
Business Development Account Manager2020 - Present
Teletech Holdings
Denver, CO
  • Provided insights from visits to inform future product research initiatives and new product development inquiries.
  • Achieved 96% retention through relationship building.
  • Named 2003 Number One Business Development Manager in the U.S. for efforts in growing sales 108% to plan.
Business Development Executive2016 - 2020
Office Depot
Denver, CO
  • Trained, educated and mentored new Business Development Executives.
  • Perform daily business sales operations such as cold calling, customer facing appointments, and networking to help drive profit margins.
  • Focus on aggressively establishing new business sources and developing rapport resulted in over 250 new accounts.
  • Review and consultative approach for voice, data, and cloud solution.
Account Executive2014 - 2016
Sprint
New York, NY
  • Required to utilize proven methodologies during negotiation and relationship building.
  • Develop and implement sales strategies to increase business sales effectiveness of the local sales pipeline.
  • Secured a $72 million three-year contract by cultivating positive relationships with C-Level Adelphia executives and gaining competitive edge.
  • Prepare and document journal entries, monthly financial statements and operating reports.
Marketing Executive2011 - 2014
Staples
New York, NY
  • Promoted to Business Development Specialist (1997).
  • Worked with key accounts integrating brand and services by strategically increasing customer purchasing habits through marketing campaigns and defining ROI.
  • Program requires monthly ongoing reporting of various metrics to key stakeholders.
  • Provided comprehensive product knowledge on items that changed almost daily.
Education
Bachelor's Degree of Business2008 - 2011
Pennsylvania State University
Main, PA
 
 
Anna Edwards
Business Development Account Manager
Contact Info
Middletown, NJ
(220) 555-3796
aedwards@example.com
Skills
Account Management
New Customers
Store Management
Sales Consultants
Relationship Management
Product Training
Sales Process
Track Record
Salesperson
IP
Employment History
Business Development Account Manager2015 - Present
AT&TMiddletown, NJ
  • Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
  • Serve as a customer service point of contact.
  • Sustained rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
National Account Manager2012 - 2015
AT&TMiddletown, NJ
  • Provide efficient, courteous customer service and assistance in all aspects of product offerings and services.
  • Utilized advanced consultative selling techniques to sell complex wireless solutions to C-level executives.
  • Improved business sales by 30% over the previous year and 45% over the year before.
  • Developed market space and ROI model to support AT&T executive decision to invest in Parlay Standards Body.
Senior Sales Representative2010 - 2012
Pitney BowesNew York, NY
  • Selected by corporate management to be profiled through video as an example of exceptional sales and customer relations.
  • Collaborated with other pre-sales consultants around the globe.
  • Advised and partnered with C-level executives and Fortune 500 Corporations Responsible for overall account management, execution and development.
Territory Sales Representative2009 - 2010
Merck & Co.Lansdale, PA
  • Promoted to specialty representative and completed Saphris training and transition to Merck
  • Utilize customer-focused selling to develop and maintain strong customer relationships and business retention.
  • Implemented territory business plans by examining historical product and market trend data.
  • Exceeded sales goals of glaucoma and surgical eye care products to ophthalmologists and optometrists within the Chicago West territory.
  • Demonstrated and sold security and closed circuit camera systems Responsible for technical training and customer service
Education
Bachelor's Degree of Business2001 - 2004
DeVry UniversityOakbrook Terrace, IL
 
 
Alexis Hamilton
Business Development Account Manager
Richardson, TX
(250) 555-1575
ahamilton@example.com
Experience
Business Development Account Manager2019 - Present
VerizonRichardson, TX
  • Create power point training materials for Government customers on multiple billing systems.
  • Key Account Holder for the State backed Higher Educational Vertical and the Inland Empire area K-12 Vertical.
  • Developed fiber optic voice and broadband business solutions to improve client productivity, simplify network management, and reduce downtime.
  • Signed 12 new network services partnerships and 8 new cloud agreements with enterprises.
Key Account Manager2017 - 2019
The Coca-Cola CompanyRichardson, TX
  • Developed and executed multiple brand business plans in multiple trade accounts.
  • Provided account management for four-state territory that incorporated 110 national associations/corporations.
Senior Account Executive2011 - 2017
AT&TRichardson, TX
  • Provide direct hands on customer service and technical support.
  • Provide account management for an enterprise module that produces more than $38M in annual revenue.
  • Initial customer base was mid-sized Customers in Indianapolis.
  • Conducted research and selected appropriate tools for client presentations to sell company's print and high-end internet suite of products.
  • Awarded 2001 Internet Sales Manager of the Year, ranked #1 out of 32 Area Internet Sales Managers.
  • Lead Staff Manager for eBusiness Sales.
Sales/Account Representative2010 - 2011
NovartisColorado Springs, CO
  • Promote cardiovascular portfolio in Northwest Alabama.
  • Expanded the sales territory by creating new accounts in different regions of Puerto Rico.
Skills
Account ExecutivesSales ConsultantsNew CustomersMultiple AccountsSales ProcessBusiness StrategyPowerpointCustomer ServiceOrder EntryREP
Education
Bachelor's Degree In Business2002 - 2005
Colorado Technical UniversityColorado Springs, CO
 
 
Grace Cruz
Business Development Account Manager
Employment History
Business Development Account Manager2017 - Present
VerizonIrving, TX
  • Led New York Metro region business sales channel in accessory revenue with $72k in FY2014.
  • Provided technical support to the account management and business development team of 60.
  • Integrated marketing and lean six sigma operational tactics to increase acquisition of new customers while improving retention of current customers.
  • Established a new product development process for all Verizon telecommunications products.
Sales Account Manager2015 - 2017
The Coca-Cola CompanyHouston, TX
  • Order all products for accounts according to sales generation and promotional ads.
  • Ensured consistent adherence to merchandising and customer service standards.
  • Achieve sales and gross profit initiatives for key accounts and Coca-Cola's Iowa branches.
  • Generated 45% revenue growth as National Account Executive.
  • Implemented initiatives in Service repair area resulting in increased customer satisfaction from quicker response times and renewed focus on customer service.
  • Assisted and supervised 12 other representatives in meeting daily sales goals.
Business Developer2013 - 2015
CBSHouston, TX
  • Created and activated a business development team to specifically sell these new revenue programs to local and national advertisers.
  • Recognize opportunities for customer revenue growth; offer customer based solutions; obtain customer commitment; facilitate delivery of products.
  • Manage and maintain stability of key accounts, market image, market share, and financial liability.
Sales/Marketing2012 - 2013
IBMAtlanta, GA
  • created Business Partner incentive programs to match sales process to industry best practices.
  • Coordinated a project that improved internal communication within the organization.
  • Ensured team members across the company were working closely to achieve customer service and sales goals.
  • Performed cold calls for sales team to ensure quality customer service.
Education
Bachelor's Degree In Business2004 - 2007
Ashford UniversitySan Diego, CA
 
 
Contact Information
Irving, TX
(490) 555-9350
gcruz@example.com
Skills
Business Development
Customer Relations
Business Reviews
Webex
International Customers
Company Website
Sales Activities
Sales Goals
SEO
Healthcare
 
 
Cynthia Cruz
Business Development Account Manager
Phoenix, AZ
(570) 555-1420
ccruz@example.com
Skills
DesktopSales ProcessAccount ManagementTrack RecordGrowth ObjectivesSpecial EventsBJPPGEmailTechnical Training
 
 
Employment History
Business Development Account Manager2020 - Present
Discover Financial ServicesPhoenix, AZ
  • Provided account assistance Changed customer's Limits (increase/decrease) Provided Excel and PowerPoint presentation Call center Collected payments Up sale
  • Exceeded sales goals each month Quickly promoted to the retention department Selected to start up the usage department
  • Received outstanding customer service survey comments made by customers after their experience.
  • Helped drive sales goals and achieve monthly sales quota.
  • Provide excellent customer service to create memorable experiences.
Key Account Manager2015 - 2020
Discover Financial ServicesChandler, AZ
  • Call Center Customer Service Repayment Assistance for Student Loans
  • Account Management Customer Service/ Loss Prevention
  • Developed effective relationships with all call center departments through clear communication.
  • Received Star Award for providing exceptional customer service.
  • Received outstanding customer service survey comments made by customers after their experience.
Sales Engineer2014 - 2015
Waste ManagementChandler, AZ
  • Maintain sales goals while processing retention request to avoid lost revenue.
  • Generate revenue growth by utilizing a consultative selling approach in the retention of current customers.
  • Maintained accounts and surpassed monthly sales goals.
  • Increased profit margin by 5% using superior sales, customer service, and innovative marketing tactics.
Computer Technician/Sales (Part-Time)2012 - 2014
Dillard'sChandler, AZ
  • Retail Sales Associate - Assisted patrons in the store in buying their merchandise.
  • Receive incoming stock and prepare merchandise for sales floor.
  • Helped answers customer questions regarding a variety camera, software and hardware questions.
  • Ensured an inviting environment for the customers by maintaininga neat and clean department Ensured profitable sales and achievement of goals
Education
Bachelor's Degree of Business2011 - 2014
American InterContinental UniversityChandler, AZ
 
 
Douglas Chavez
Business Development Account Manager
Contact Information
Denver, CO
(290) 555-9427
dchavez@example.com
Skills
  • Real Estate
  • C-Level
  • Direct Reports
  • Business Development
  • Sales Process
  • Cloud
  • Market Research
  • Metrics
  • Internet
  • VIP
 
 
Employment History
Business Development Account Manager2020 - Present
Teletech Holdings
Denver, CO
  • Provided insights from visits to inform future product research initiatives and new product development inquiries.
  • Achieved 96% retention through relationship building.
  • Named 2003 Number One Business Development Manager in the U.S. for efforts in growing sales 108% to plan.
Business Development Executive2016 - 2020
Office Depot
Denver, CO
  • Trained, educated and mentored new Business Development Executives.
  • Perform daily business sales operations such as cold calling, customer facing appointments, and networking to help drive profit margins.
  • Focus on aggressively establishing new business sources and developing rapport resulted in over 250 new accounts.
  • Review and consultative approach for voice, data, and cloud solution.
Account Executive2014 - 2016
Sprint
New York, NY
  • Required to utilize proven methodologies during negotiation and relationship building.
  • Develop and implement sales strategies to increase business sales effectiveness of the local sales pipeline.
  • Secured a $72 million three-year contract by cultivating positive relationships with C-Level Adelphia executives and gaining competitive edge.
  • Prepare and document journal entries, monthly financial statements and operating reports.
Marketing Executive2011 - 2014
Staples
New York, NY
  • Promoted to Business Development Specialist (1997).
  • Worked with key accounts integrating brand and services by strategically increasing customer purchasing habits through marketing campaigns and defining ROI.
  • Program requires monthly ongoing reporting of various metrics to key stakeholders.
  • Provided comprehensive product knowledge on items that changed almost daily.
Education
Bachelor's Degree of Business2008 - 2011
Pennsylvania State University
Main, PA
 
 
Anna Edwards
Business Development Account Manager
Contact Info
Middletown, NJ
(220) 555-3796
aedwards@example.com
Skills
Account Management
New Customers
Store Management
Sales Consultants
Relationship Management
Product Training
Sales Process
Track Record
Salesperson
IP
Employment History
Business Development Account Manager2015 - Present
AT&TMiddletown, NJ
  • Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
  • Serve as a customer service point of contact.
  • Sustained rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
National Account Manager2012 - 2015
AT&TMiddletown, NJ
  • Provide efficient, courteous customer service and assistance in all aspects of product offerings and services.
  • Utilized advanced consultative selling techniques to sell complex wireless solutions to C-level executives.
  • Improved business sales by 30% over the previous year and 45% over the year before.
  • Developed market space and ROI model to support AT&T executive decision to invest in Parlay Standards Body.
Senior Sales Representative2010 - 2012
Pitney BowesNew York, NY
  • Selected by corporate management to be profiled through video as an example of exceptional sales and customer relations.
  • Collaborated with other pre-sales consultants around the globe.
  • Advised and partnered with C-level executives and Fortune 500 Corporations Responsible for overall account management, execution and development.
Territory Sales Representative2009 - 2010
Merck & Co.Lansdale, PA
  • Promoted to specialty representative and completed Saphris training and transition to Merck
  • Utilize customer-focused selling to develop and maintain strong customer relationships and business retention.
  • Implemented territory business plans by examining historical product and market trend data.
  • Exceeded sales goals of glaucoma and surgical eye care products to ophthalmologists and optometrists within the Chicago West territory.
  • Demonstrated and sold security and closed circuit camera systems Responsible for technical training and customer service
Education
Bachelor's Degree of Business2001 - 2004
DeVry UniversityOakbrook Terrace, IL
 

What Should Be Included In A Business Development Account Manager Resume

1

1. Add Contact Information To Your Business Development Account Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Business Development Account Manager Resume Contact Information Example #1
JANE MOORE
Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Business Development Account Manager Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Pennsylvania State University Main, PA
Business Development Account Manager Resume Relevant Education Example #2
Bachelor's Degree In Business 2014 - 2016
DeVry University Oakbrook Terrace, IL
3

3. Next, Create A Business Development Account Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Business Development Account Manager
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Business Development Account Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Business Development Account Manager
Motorola Solutions
  • Fostered collaborative environment enterprise-wide, engaging and motivating internal business partners to create innovative cross-sector solutions and generate new revenue streams.
  • Provided consultative selling expertise to large enterprise and mid-market accounts, on Presence and Proximity solutions, integrating into CRM operations.
  • Delivered and closed end-user sales opportunities through various channel partners.
  • Utilized product roadmaps, price books, life-time buys, cost reduction and new-product introduction programs.
  • Analyzed competitor's products and designed effective sales presentations to overcome objections such as substantial pricing premiums for Motorola products.

Work History Example # 2
Business Development Account Manager
Gateway
  • Supervised Database Manager in database, website and social media efforts, including content, SEO, and digital asset management.
  • Managed increasing diverse customer account portfolio via CRM software while maximized Hoover's List for prospecting activity.
  • Managed complete and complex sales-cycles often presenting to C-level executives the value of Gateway products.
  • Recognized for developing new territory plans to focus on encryption with in utility companies, healthcare and Oil and Gas markets.
  • Managed Major Account Team in Detroit, Michigan and Northwest Ohio.

Work History Example # 3
Realtor
Weichert
  • Organized and executed open house tours for potential homeowners and buyers of residential properties.
  • Received 30+ hours of sales training focusing on sales techniques, advertising, organization, MLS, etc.
  • Expanded Agency marketshare through aggressive promotional campaigns in Hudson and Bergen Counties.
  • Specialized in representing low-income buyers with special financing needs, covering all of Metro Denver and the surrounding cities.
  • Cooperated diligently with lenders and appraisers and provided vital information for sales.

Work History Example # 4
Sales/Marketing
Bank of America
  • Prepared proposals, contracts, reprising and maintaining relationships of referrals of additional business.
  • Transferred Customers to appropriate department if necessary such as Fraud, online Banking Services.
  • Improved retention rates by 1.3% over a nine-month period through an integrated online/offline communication strategy.
  • Processed transactions from commercial clients to ensure incoming deposits are handled accurately.
  • Embraced and successfully executed on all corporate initiatives delivering sophisticated Real Time SaaS, CRM and custom designed marketing campaigns.

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5

5. Highlight Your Business Development Account Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your business development account manager resume:

  1. Certified Sales Professional (CSP)
  2. Certified in Financial Management
  3. Project Management Professional (PMP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021