What does a business development and administration do?
Business development and administration responsibilities
Here are examples of responsibilities from real business development and administration resumes:
- Manage use-case request solutions and optimize usability of a SharePoint corporate cloud base intranet.
- Present research to multiple professors and equity analysts on a weekly basis with PowerPoint.
- Prepare and edit PowerPoint presentations for senior management and high-level customers.
- Create data visualization reports regarding warehouse usage; empower management to make inform and cost appropriate decisions about construction viability.
- Verify insurance coverage prior to procedures, including Medicaid.
Business development and administration skills and personality traits
We calculated that 72% of Business Development And Administrations are proficient in Customer Service, CRM, and Financial Reports. They’re also known for soft skills such as Leadership skills, Analytical skills, and Communication skills.
We break down the percentage of Business Development And Administrations that have these skills listed on their resume here:
- Customer Service, 72%
Work also entailed the ability to navigate through multiple computer applications with speed and accuracy and provide guests with exceptional customer service
- CRM, 4%
Developed customer interaction template for CRM inputs, significantly decreasing data input time.
- Financial Reports, 3%
Generated monthly financial reports reflecting monthly sales revenue.
- Salesforce, 3%
Partnered with all Sales and Marketing staff to organize the clients and contacts for ingestion into Salesforce.
- Database Objects, 2%
Design and maintain Universe, Developed physical data models and created DDL scripts to create schema and database objects.
- Trade Shows, 1%
Company representative at engineering industry trade shows.
"customer service," "crm," and "financial reports" are among the most common skills that business development and administrations use at work. You can find even more business development and administration responsibilities below, including:
Leadership skills. To carry out their duties, the most important skill for a business development and administration to have is leadership skills. Their role and responsibilities require that "in managing workers and coordinating administrative duties, administrative services managers must be able to motivate employees and deal with issues that may arise." Business development and administrations often use leadership skills in their day-to-day job, as shown by this real resume: "coordinated domestic and international travel arrangements, meetings, conferencing, and calendaring for vice president, leadership team and employees. "
Analytical skills. Many business development and administration duties rely on analytical skills. "administrative services managers must be able to review an organization’s procedures and find ways to improve efficiency.," so a business development and administration will need this skill often in their role. This resume example is just one of many ways business development and administration responsibilities rely on analytical skills: "implemented s-controls to manage sales plan call sheets within salesforce, capturing prep data and call activity. "
Communication skills. Another skill that relates to the job responsibilities of business development and administrations is communication skills. This skill is critical to many everyday business development and administration duties, as "much of an administrative services manager’s time is spent working with other people." This example from a resume shows how this skill is used: "develop and manage teams at all trade shows and create all corporate level communications in several software systems. "
Detail oriented. A big part of what business development and administrations do relies on "detail oriented." You can see how essential it is to business development and administration responsibilities because "administrative services managers must pay attention to details." Here's an example of how this skill is used from a resume that represents typical business development and administration tasks: "participate in iso accreditation audits and customer audits by explaining, in detail, the procedures followed for the quoting process. "
The three companies that hire the most business development and administrations are:
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Compare different business development and administrations
Business development and administration vs. Operations coordinator
An operations coordinator's role is to oversee the progress of various departments in a company or organization, ensuring that all operations meet the set goals and adhere to the company's policies and regulations. An operations coordinator may also be responsible for supervising the procurement of supplies, contract negotiations, sales monitoring, and even maintenance operations within the company. Furthermore, they can also perform administrative duties such as communicating with clients through telephone and email, arranging schedules and appointments, producing reports and evaluations, training new employees, and serving as the bridge of information between different departments.
While similarities exist, there are also some differences between business development and administrations and operations coordinator. For instance, business development and administration responsibilities require skills such as "crm," "salesforce," "database objects," and "international travel." Whereas a operations coordinator is skilled in "logistics," "excellent organizational," "data entry," and "patients." This is part of what separates the two careers.
Operations coordinators tend to reach similar levels of education than business development and administrations. In fact, operations coordinators are 4.3% less likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.Business development and administration vs. Operations specialist
An operations specialist is responsible for optimizing the business' daily operations, ensuring smooth process flow to provide the best services to clients. Operations specialists' duties include analyzing business procedures, identifying opportunities for business improvement, tracking the department's metrics and activities, providing assistance to colleagues, suggesting strategies for operations efficiency, and managing customer's inquiries and complaints. An operations specialist must be an excellent team player and detail-oriented, as well as proven time-management and decision-making skills to meet clients' needs and support the business' objectives.
In addition to the difference in salary, there are some other key differences worth noting. For example, business development and administration responsibilities are more likely to require skills like "crm," "financial reports," "salesforce," and "database objects." Meanwhile, an operations specialist has duties that require skills in areas such as "logistics," "basic math," "customer satisfaction," and "operational procedures." These differences highlight just how different the day-to-day in each role looks.
Operations specialists earn lower levels of education than business development and administrations in general. They're 5.5% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.Business development and administration vs. Sales and marketing internship
In a sales and marketing internship, one of the primary duties is to assist in marketing-related tasks under a manager's supervision. The responsibilities will vary depending on the orders or directives given. However, they will mostly revolve around conducting research and analysis, preparing reports and presentations, participating in meetings, sharing insights, identifying opportunities, and developing resource materials such as surveys and polls. There are also instances where an intern must manage social media accounts to improve brand awareness and improve client relationships.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a business development and administration is likely to be skilled in "customer service," "crm," "financial reports," and "database objects," while a typical sales and marketing internship is skilled in "digital marketing," "social media marketing," "phone calls," and "instagram."
Most sales and marketing interns achieve a lower degree level compared to business development and administrations. For example, they're 7.2% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Business development and administration vs. Marketing and sales associate
A marketing and sales associate specializes in devising strategies to reach sales targets while building strong relationships with clients. Their responsibilities typically revolve around reaching out to clients through calls and correspondence, producing sales reports and forecasts, coordinating with various marketing personnel, and analyzing the current marketing trends and conditions to identify new opportunities. It is also essential to maintain records of all transactions and monitor the performance of marketing campaigns to be aware of areas that need improvement. Furthermore, it is vital to prioritize customer satisfaction and brand awareness, all while adhering to the company's policies and regulations.
Types of business development and administration
Updated January 8, 2025
