Automatically apply for jobs with Zippi
Upload your resume to get started.
Business development sales manager skills for your resume and career

15 business development sales manager skills for your resume and career
1. Business Development
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
- Managed an international team of engineers and business development managers to partner with high-tech manufacturing companies: http://www.iongeo.com/News_and_Events/Press_Releases/Press_Release/.
- Established relationships through implementing strategic business case analysis and business development initiatives resulting in new product launches and acquisition strategies.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Improved customer service by advising the Customer Service Department on company policies and implementing operational changes in response to customer feedback.
- Managed and coached direct sales team, re-organized inside sales and customer service responsibilities and roles for efficiency and effectiveness.
3. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Analyzed and evaluated current and proposed federal technology services and long distance programs/embedded systems and CRM strategies.
- Introduced CRM opportunity management sales pipeline tracking to identify, qualify, and record ongoing revenue opportunities.
4. Healthcare
Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.
- Developed the company healthcare IT and integrated solutions projects division.
- Conducted healthcare need assessments for prospective assisted living residents.
5. Business Relationships
- Established and maintained customer/business relationships with commanders/operators/instructors in US
- Established a reputation of honesty, integrity, and professionalism that led to long term strategic partnership and fostered business relationships.
6. Salesforce
Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.
- Administered sales orders, bids, contract renewals and forecasting in SalesForce and internal proprietary business systems.
- Maintained and updated all customer accounts in the SalesForce database on a timely basis.
Choose from 10+ customizable business development sales manager resume templates
Build a professional business development sales manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your business development sales manager resume.7. Sales Strategies
- Develop sales strategies for each prospect and/or client to identify cross-selling and/or up-selling opportunities.
- Improved sales strategies and coordinated a specialized presentation team to target enterprise accounts.
8. Cold Calls
Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling
- Identify and qualify new business opportunities through online research, cold calling and leveraging existing industry relationships.
- Generate leads and new business opportunities through various initiatives including cold calling and campaigning.
9. Relationship Building
Relationship building is the act of building a lasting social connection with people whether online or in person. It's a soft skill required for those going into marketing, communication, and every other field that requires dealing with the public to help them connect better with people. It's also great as a personal skill for gaining meaningful relationships that can help one in the future.
- Leveraged strong relationship building skills to create return customers and consistent referral business.
- Ensured exceptional customer satisfaction and trust through relationship building and problem-solving leadership.
10. Sales Process
- Generated new business, expanded territory and increased overall sales through cold-calling and following established sales processes.
- Implement strategic initiatives to facilitate sales process and productivity, including building a national sales force.
11. Account Management
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.
- Account management of pharmaceutical and consumer product companies - marketing digital communications direct to physicians, patients and pharmacists.
- Facilitated account management and successfully increased utilization through continual contact key decision makers.
12. Customer Relationships
Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.
- Implemented product re-branding strategies to effectively attract new customers and strengthen existing customer relationships.
- Implemented detailed marketing strategy and acquired new business / customer relationships.
13. Revenue Growth
- Implemented promotional programs to guarantee revenue growth, including alignment with strategic complementary trade and professional associations.
- Identified and capitalized on National Account opportunities to increase revenue growth.
14. Product Development
Product development is the complete procedure of creating a product from concept until release of the final product. Product development has many stages after which a product is released into the market. Identifying the need, creating the opportunity, conceptualizing a product, and providing a solution, all are different stages of product development.
- Involved with developing timing plans for product development and manufacturing readiness.
- Participated in AQP and product development activities.
15. Trade Shows
- Attended national and international trade shows, industry-related conferences and meetings.
- Participated and supported relevant trade shows and marketing events.
5 Business Development Sales Manager resume examples
Build a professional business development sales manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your business development sales manager resume.
What skills help Business Development Sales Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on business development sales manager resumes?
Most employers look for skills such as communication (written/oral), flexibility, proactivity, problem-solving, project management, and technical. Make sure to cultivate those skills in whatever role you have, and have examples that demonstrate those skills.
What soft skills should all business development sales managers possess?
Andrea Dixon Ph.D.
Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University
One of the critical soft skills for sales managers going forward will be the ability to connect members of the sales team to others in the organization - in other words, the sales manager of the future needs to have strong skills in network building for others. Sellers have access to data which helps them build success.
They also need access to the right people to turn to when they need specific expertise or assistance.
What hard/technical skills are most important for business development sales managers?
Andrea Dixon Ph.D.
Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021, Baylor University
What business development sales manager skills would you recommend for someone trying to advance their career?
The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.
What type of skills will young business development sales managers need?
By "people-related" skills, I mean the abilities associated with effective communication (listen and express ideas and direction) and the skills related to working independently and a team.
As for the interest to continually learn... from a technology, data, and equipment perspective, today's supply chain looks very different than it did 10-years ago. The willingness and ability to continually learn are essential for anyone in a leadership role.
As for flexibility and adapting...supply chain/logistics is as much about responding to disruption and demand as it is planning for it. There is a predictable demand (i.e., seasonal...everyone knows when back-to-school shopping begins). Then there is the unpredictable demand (i.e., power-outages, wildfires, pandemic) that impact market and the ability to operate. Candidates that express flexibility and problem-solving skills will be much sought-after.
What technical skills for a business development sales manager stand out to employers?
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.
List of business development sales manager skills to add to your resume
The most important skills for a business development sales manager resume and required skills for a business development sales manager to have include:
- Business Development
- Customer Service
- CRM
- Healthcare
- Business Relationships
- Salesforce
- Sales Strategies
- Cold Calls
- Relationship Building
- Sales Process
- Account Management
- Customer Relationships
- Revenue Growth
- Product Development
- Trade Shows
- Strong Analytical
- Sales Targets
- Lead Generation
- Business Plan
- Cloud
- Sales Quota
- Sales Cycle
- Aerospace
- Market Research
- Sales Revenue
- Product Knowledge
- ROI
- Client Relationships
- Sales Objectives
- Sales Presentations
- R
- Distributors
- Sales Reps
- OEM
- Sales Pipeline
- Sales Performance
- Sales Training
- Opportunity Management
- Lead Management
- Sales Plan
- Sales Growth
- Direct Sales
- Product Line
- Sales Efforts
- Sales Volume
- Contract Negotiations
- Develop Opportunities
- RFP
Updated January 8, 2025