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Become A Business General Manager

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Working As A Business General Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $131,420

    Average Salary

What Does A Business General Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Business General Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Business General Manager Videos

What makes a successful General Manager? | London Business School

How to become a Hotel Manager - Chapter 1

Hot Job # 5 - General and Operations Manager

Business General Manager Jobs

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Average Length of Employment
General Manager 4.7 years
Business Manager 3.9 years
Top Careers Before Business General Manager
Manager 8.0%
Director 5.5%
Owner 3.8%
Top Careers After Business General Manager
President 7.9%
Consultant 7.1%
Director 5.2%
Principal 3.2%
Owner 2.8%

Do you work as a Business General Manager?

Business General Manager Demographics

Gender

Male

69.3%

Female

27.5%

Unknown

3.2%
Ethnicity

White

62.4%

Hispanic or Latino

13.8%

Asian

10.1%

Black or African American

10.0%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

34.0%

Chinese

14.9%

French

10.6%

Mandarin

10.6%

Arabic

6.4%

Italian

4.3%

Portuguese

2.1%

Vietnamese

2.1%

Greek

2.1%

Japanese

2.1%

Catalan

2.1%

Carrier

2.1%

Tagalog

2.1%

Dutch

2.1%

Korean

2.1%
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Business General Manager Education

Schools

University of Phoenix

10.4%

University of Pittsburgh -

6.0%

Michigan State University

6.0%

Cardinal Stritch University

6.0%

Northern Illinois University

6.0%

Ohio University -

4.5%

University of Rochester

4.5%

California State Polytechnic University - Pomona

4.5%

Boston University

4.5%

Duquesne University

4.5%

University of Montana

4.5%

Northwood University

4.5%

Oakland University

4.5%

University of Utah

4.5%

Utah State University

4.5%

Harvard University

4.5%

Northwestern University

4.5%

Ashford University

4.5%

Anne Arundel Community College

4.5%

Syracuse University

3.0%
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Majors

Business

41.7%

Management

9.4%

Marketing

7.9%

Finance

6.9%

Education

3.3%

Communication

3.3%

Electrical Engineering

3.0%

Accounting

3.0%

Computer Science

2.7%

Law

2.7%

Mechanical Engineering

2.4%

Psychology

2.1%

Health Care Administration

1.8%

Human Resources Management

1.8%

Project Management

1.5%

Chemical Engineering

1.5%

Business Economics

1.2%

Biology

1.2%

Chemistry

1.2%

Specialized Sales And Merchandising

1.2%
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Degrees

Bachelors

39.3%

Masters

30.7%

Other

16.8%

Associate

6.3%

Certificate

4.0%

Doctorate

2.9%
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Business General Manager Videos

What makes a successful General Manager? | London Business School

How to become a Hotel Manager - Chapter 1

Hot Job # 5 - General and Operations Manager

Job type you want
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Part Time
Internship
Temporary

Real Business General Manager Salaries

Job Title Company Location Start Date Salary
General Manager, Mobilize-Sustainable Business and NIKE, Inc. Beaverton, OR Feb 01, 2014 $350,000
General Manager, Mobilize-Sustainable Business and NIKE, Inc. Beaverton, OR Feb 01, 2011 $350,000
General Manager/Business Head Asia TV USA, Ltd Iselin, NJ Jan 09, 2016 $230,000
General Manager/Head of Business Asia TV USA, Ltd. Iselin, NJ Aug 10, 2015 $228,000
General Manager/Head of Business Asia TV USA, Ltd. New York, NY Jun 29, 2014 $228,000
General Manager-DPN Business Nanoink Inc. Skokie, IL Sep 23, 2010 $220,000
General Manager, NCL Business Wave Semiconductor, Inc. San Jose, CA Apr 18, 2011 $162,760 -
$200,000
General Manager-Business Excellence Tata Communications (America) Inc. Matawan, NJ Sep 15, 2014 $160,000
RVP, General Business Sales Salesforce.Com Chicago, IL Nov 14, 2016 $140,000
General Business Manager Disiere Partners Irving, TX Nov 01, 2009 $120,000
General Business Manager Disiere Holdings LP Irving, TX Sep 28, 2009 $120,000
General Manager/Business Analyst Sky Bird Travel & Tours of California Inc. El Segundo, CA Jan 22, 2013 $76,697
General Manager/Business Analyst Sky Bird Travel Tours of California Inc. El Segundo, CA Jan 22, 2013 $76,440
General Manager/Business Analyst Sky Bird Travel & Tours of California Inc. El Segundo, CA Jan 22, 2013 $76,440
General Manager/Business Analyst Sky Bird Travel & Tours of California Inc. El Segundo, CA Jan 22, 2010 $64,085
General Manager/Business Analyst Sky Bird Travel & Tours, Inc. El Segundo, CA Jan 22, 2010 $64,085
General Manager/Business Analyst Skybird Travel & Tours of California El Segundo, CA Jan 22, 2010 $64,085
General Business Manager NPT Steel, LLC Pasadena, TX Jan 01, 2010 $56,742
Business Manager/General Manager Triloki, Inc. Gulf Shores, AL Sep 21, 2016 $46,800
Business Manager/General Manager Triloki, Inc. Mobile, AL Sep 21, 2016 $46,800
Business Manager/General Manager Triloki, Inc. Theodore, AL Sep 21, 2016 $46,800

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Top Skills for A Business General Manager

  1. Financial Statements
  2. Product Development
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Direct cost controls and prepares financial analysis of operations, including interim and final financial statements with supporting schedules.
  • Evaluated product development, reviewed performance and monitored trends to indicate the need for new products or services.
  • Delivered superior customer service and built effective relationships.
  • Performed market, customer, competitor qualitative and quantitative analyses used by business units.
  • Managed all aspects of the Human Resource department, Payroll, Quarterly Tax reporting, and Financial reporting.

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Top 10 Best States for Business General Managers

  1. New Jersey
  2. Delaware
  3. Connecticut
  4. South Dakota
  5. New York
  6. Rhode Island
  7. District of Columbia
  8. Alabama
  9. Virginia
  10. North Carolina
  • (1,961 jobs)
  • (226 jobs)
  • (791 jobs)
  • (157 jobs)
  • (3,243 jobs)
  • (177 jobs)
  • (427 jobs)
  • (950 jobs)
  • (2,325 jobs)
  • (2,093 jobs)

Top Business General Manager Employers

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Jobs From Top Business General Manager Employers

Business General Manager Videos

What makes a successful General Manager? | London Business School

How to become a Hotel Manager - Chapter 1

Hot Job # 5 - General and Operations Manager

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