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Top 50 Business Information Analyst Skills

Below we've compiled a list of the most important skills for a Business Information Analyst. We ranked the top skills based on the percentage of Business Information Analyst resumes they appeared on. For example, 20.4% of Business Information Analyst resumes contained Business Requirements as a skill. Let's find out what skills a Business Information Analyst actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Business Information Analyst

1. Business Requirements
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high Demand
Here's how Business Requirements is used in Business Information Analyst jobs:
  • Created Business Requirements Documents, Functional Requirements documents, Report Specification obtained sign-off from business users and developers.
  • Created Business Requirements Document which were reviewed with Business Line Sponsor, Network Architect and Application administrator.
  • Gathered business requirements by facilitating meetings with various Stakeholders: department Leaders, End-Users, and Developers.
  • Discovered and documented software business requirements and provided solutions and training.
  • Collected business requirements necessary to create and implement new software applications.
  • Gather business requirements by administrating and coordinating work group meetings.
  • Align managed services and other personnel resources with business requirements.
  • Worked with developers to ensure programming achieved business requirements.
  • Developed and documented systems as well as business requirements.
  • Defined and documented processes, and formal business requirements relating to utilization, enhancements, and upgrades of the application.
  • Created Business Requirements, Mini Specification Documents, User Acceptance Test Cases Documents and User Guides.
  • Authored business requirements documents (BRD) and technical design documents.
  • Gather business requirements from business process and IS standpoint.
  • Analyze and Document client's business requirements and processes.
  • Ensured that functional designs met business requirements and desired outcome Documentation writer for casino slot system.
  • Constructed a customized MS Access database solution based on the business requirements and information needs gathered.
  • Gather Business Requirements, analyze data/workflows.
  • Attend meetings with Report Requestors in gathering of business requirements for new data or access to existing data.
  • Worked with the Customer Care Center to gather report specifications, Created business requirements for IT programmers.
  • Managed departmental business requirements on large scale projects (e.g.

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2. Data Collection
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high Demand
Here's how Data Collection is used in Business Information Analyst jobs:
  • Assist with data collection, validation and analysis used in development of the product category scorecard.
  • Developed reports for internal and external clients, data collection, analysis and risk adjustments.
  • Collaborated with a cross-functional team to drive data collection and submission, and resolved conflicts pertaining to missing reportable data.

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3. SQL
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high Demand
Here's how SQL is used in Business Information Analyst jobs:
  • Transcribed internal software database (proprietary) to SQL Server for data transfer from old system to new software.
  • Performed SQL queries, data mining, and information analysis to help sales with customer acquisition and retention.
  • Created reports based on business requirements and performed data validations using SQL prior to moving to production.
  • Mentored junior Analysts, produced end-user reports using crystal reports, MS SQL, and Paradox.
  • Build and execute SQL queries and export them to Excel spreadsheets and pivot table reports.
  • Learn and become proficient in SQL having never worked with it before taking the promotion.
  • Utilize SQL for queries and also free-hand SQL for writing reports in Business Objects.
  • Improved system performance and user experience by tuning/optimizing existing SQL queries to run faster.
  • Use SSIS to automate pulling data from SQL Server databases to excel reports.
  • Audit historical data via SQL Server Management Studio to detect and troubleshoot bugs.
  • Develop the processing logic in SQL Server for all new e-payment products.
  • Worked with SQL queries for data manipulations.
  • Build SQL queries for report building purposes.
  • Run SQL Reports for Quarterly Audits.
  • Utilize MS ACCESS, MS SQL Server, SQL, and Visual Basic in the Windows NT environment.
  • Improved conversions and reduced data errors utilizing SQL Query Analyzer for ad hoc analysis and implementation of data standards.
  • Developed dashboards using Tableau Installing Microsoft SQL Server Hot fixes for the latest problems to support compatibility on all environments.
  • Used SQL Profiler for troubleshooting, monitoring, optimization of SQL Server and SQL code.
  • Constructed new data models using SQL and Qlikview.
  • Developed reports and data transformations for various datamart projects using tools such as Brio, Informatica, SQL, Javascript.

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4. Test Cases
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high Demand
Here's how Test Cases is used in Business Information Analyst jobs:
  • Created test cases and facilitate UAT sessions and prepared supporting application documentation and end user process manual and training documentation.
  • Documented defects and executed test cases and improvements based on thorough research and analysis.
  • Identified, Defined, Documented, and Executed test cases for Functional Testing, Regression Testing, and End-to-End Testing.
  • Developed test cases based on test matrix including test data preparation for Data Completeness, Data Transformations and Data quality.
  • Worked with internal partners to create test cases based off the enhancements and functionality needed.
  • Execute test cases and report issues to Product Manager and Development teams.
  • Developed regression test scripts via test cases for ALS-DB2 System.
  • Facilitate UAT by creating test cases and coordinating tasks.
  • Executed and created test cases for various IT projects.
  • Developed test matrix for test cases.
  • Executed test cases in Vanilla VSAM.
  • Developed requirements documents, use cases, test plans, requirements traceability maps, test cases, test summary reports.
  • Prioritized and assigned the test cases based on business criticality.
  • test cases in the non-production environment.
  • Elicited Business and Technical Requirements Assisted Developers in Design and Technical Functions Assisted Quality Control in writing/reviewing test cases and testing.

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5. Project Management
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high Demand
Here's how Project Management is used in Business Information Analyst jobs:
  • Provided project management for the site implementation of a large General Motors Corporate Scheduling system.
  • Provided project manager with regular status updates assisting the overall project management initiative.
  • Key participant in divisional strategic planning, budgeting and project management.
  • Leveraged project management knowledge to create concise and complete business requirements.
  • Demonstrated presentation, project management, and problem resolution experience.
  • Assisted program manager in Project Management methodology improvements.
  • Developed and managed projects using project management software.
  • Participated in weekly Project Management Office meetings.
  • Provided project management across several concurrent projects.
  • Worked with the Project Manager on various Project Management activities like keeping track of Project Status, Deadlines and Compliance Issues.
  • Work closely with the project management team to provide data for implementations, expansions, and exits.
  • Worked closely with Project Management team on remediation of issues identified during various IT controls audit.
  • Apply Agile techniques and use JIRA project management software to document and track requirements and fixes.
  • Project Management: Worked on multiple projects designed to support company growth, development and enhancement.
  • Project Management: ability to coordinate multiple tasks and lead assigned projects to stated objectives.
  • Develop test scripts, perform application testing and analysis as well as project management.
  • Directed client-facing project management for BP's Exploration & Production and Information Technology groups.
  • Provided timely status and project updates to project management and others as required.
  • Trained in Brio, Informatica, Project Management, MS Access, VB, Six Sigma Green Belt.

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6. User Acceptance
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high Demand
Here's how User Acceptance is used in Business Information Analyst jobs:
  • Performed user acceptance testing on daily time entry application and verified results with project manager and developer.
  • Led procurement team in gathering and documenting requirements and managing user acceptance testing and assigned tasks.
  • Performed user acceptance testing on projects to ensure satisfactory results prior to company wide implementation.
  • Document test scenarios for quality assurance and user acceptance testing.
  • Developed and evaluated test data for user acceptance testing.
  • Create test plans, help test software changes, and search for data in SQL for user acceptance testing.
  • Preformed User Acceptance Testing for the Carrier Access Billing System - Carrier Services Information System (CSIS).
  • Performed user acceptance testing and worked with end-users & consultants to correct issues found during testing.
  • Executed of test scripts as they relate to projects in Quality Center for User Acceptance testing.
  • Organize User Acceptance Testing with knowledgeable business resources.\Write Test Scripts and Test Plans.
  • Create test plans and test cases for User Acceptance Testing.
  • Perform Quality Assurance testing prior to having User Acceptance Testing.
  • Performed User Acceptance Testing to detect bugs and fixes.
  • Lead internal testing and User Acceptance Testing activities.
  • Develop & manage user acceptance criteria.
  • Participated in User Acceptance Testing to validate that the requested business functionalities are delivered.
  • Gather signoffs for the Detail Business Requirement Document and User Acceptance Testing.
  • Monitored User Acceptance Testing before final rollout.

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7. Data Warehouse
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high Demand
Here's how Data Warehouse is used in Business Information Analyst jobs:
  • Managed full life-cycle application development for multiple projects including client-server applications, data migration for data warehouses and data marts.
  • Prepared data validation and protocol documents for client raw input data to data warehouse repository.
  • Researched and resolved database data flow integrity issues; familiar with Hyperion Data Warehouse.
  • Collaborated with stakeholders to gather and document requirements for data warehouse enhancements.
  • Transferred data through data warehouse to facilitate software modifications.
  • Developed and maintained Data warehouses and data-mart processes.
  • Extracted Data from MIS data source provider on daily basis setup SQL server agent jobs to populate data warehouse using SSIS.
  • Create database queries executed against the source database to test the data warehouse and reports.
  • Assisted the Data warehouse team in understanding the existing COBOL copybooks and data formats.
  • Research data warehouse issues typically with SQL queries to view data.
  • Project: PRISM-II Data Warehouse Implementation
  • Responsibled for designing, developing, testing and maintaining Data warehouses, Data marts, database applications and web applications.

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8. Business Units
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high Demand
Here's how Business Units is used in Business Information Analyst jobs:
  • Developed durable process documentation to support audit activities for multiple business units for HIPAA privacy and security.
  • Prepared Reports and analysis for various operations/business units of the company s Loan Servicing business.
  • Liaised between internal business units and developers to ensure execution of special projects.
  • Developed and implemented short-term data management solutions to support business units.
  • Created reports presenting operational aspects of the various business units.
  • Played a central role in aligning the needs of business units with the capabilities delivered by the information technology department.
  • Worked closely with super users in various business units as a 'go-to' person for SAP how-to phone questions.
  • Attended State meetings and acted as a liaison between the Stakeholders, Business units and the Technology teams.
  • Acted as sole point of contact between the business units and Information Technology's Application Development Specialist.
  • Collaborate with business units on requirements on their assumptions on how plan will be executed.
  • Liaised between stakeholders, business units and technology teams; attended state meetings.
  • Assisted in conducting dry run and UAT for both business units.
  • Work with internal business units to support goals and initiatives.
  • Served as a liaison between business units and technology.
  • Served as Liaison between IT and brokerage/business units.
  • Collaborated with cross-functional business units to determine functionalities to incorporate into PeopleSoft and communicated enhancement initiatives to IT.
  • Co-developed program management reports to roll up from business units, IT services, to the CIO office.
  • Project Lead for Oracle implementations at Ames True Temper Business Units in Australia and the United States.
  • Provided production support for business units including ad hoc T-SQL querying, reporting, and process monitoring.
  • Liaisoned between IT and business units.

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9. UAT
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high Demand
Here's how UAT is used in Business Information Analyst jobs:
  • Partnered with executive leadership to develop a robust project evaluation process that captured lessons learned to improve process and project outcomes.
  • Coordinated with vendors to evaluate technical feasibility, reviewed release notes and documentation, and delivered implementation plans and system upgrades.
  • Developed a comprehensive patient portal evaluation utilizing a guide with more than 50 metrics to measure consumer engagement.
  • Evaluate and test complex new/modified programs, applications and/or operating systems to ensure adherence to operational specifications.
  • Provide expertise in identifying, evaluating and developing procedures that are cost effective and meet user requirements.
  • Managed cross-functional team to evaluate current pharmacy process and systems in relation to other departments.
  • Identified inadequate or inefficient processes and recommended alternatives to reduce cost and increase efficiency.
  • Performed Release Management responsibilities associated with the QA and UAT environments.
  • Evaluated and communicated departmental strategy to IT and business staff.
  • Evaluated and conducted technical and functional research and analysis.
  • Prepared documentation to be used for the development of test scripts for UAT Testing.
  • Evaluated and selected a vendor to work with to create the solutions.
  • Managed UAT Testing and coordinated a conference room pilot.
  • Assisted the client in performing their UAT.
  • Evaluate and recommend new information services.
  • Created QA environment for UAT.
  • Partner with internal clients to identify appropriate information sources, conduct subject matter investigation and evaluate/synthesize results.
  • Document reports that define web strategy and benefits for their website; evaluation/benchmarking reports and recommendation guidelines.
  • Pre-screened resumes and assist in the hiring process and evaluation of candidate qualifications.
  • Assisted in UAT activities and re-tested deviations prior to business signoff.

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10. Data Analysis
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high Demand
Here's how Data Analysis is used in Business Information Analyst jobs:
  • Performed the necessary data analysis for report generation and daily report production to support Default operations and analysis.
  • Perform extensive data analysis to support management and executive leadership in strategic planning and decision-making.
  • Supported marketing functions for various departments through data analysis and reporting.
  • Recommended broker and sales strategies to management based on data analysis.
  • Provided data analysis consulting for parties involved in class action settlements.
  • Performed data analysis for Specialty Operations as needed for Dental.
  • Advanced knowledge of work related SAP transactions and functions, focusing on business data analysis, integrity and cleanliness.
  • Performed data analysis, created data mapping sheets to document data transmission from Legacy system to New MSP system.
  • Worked on a database warehouse project; performed data analysis across databases as it related to the project initiative.
  • Assisted with data analysis, interpretation, correction and document presentation for internal customer of the CPG.
  • Crafted and delivered presentations on how targeted data analysis can benefit the corporation and its clients.
  • Assisted the business team in gathering test data for UAT through system and data analysis.
  • Coordinate data analysis and development efforts across North America, APAC and EMEA.
  • Provided workflow and data analysis to support technology improvements within Wealth Management and Strategic Planning divisions.
  • Perform data mining and raw data analysis Designed and implemented new client specific claim types outside the audit software.
  • Executed testing steps, which may include interviews, transactional testing, review complaints or data analysis.
  • Provided gap analysis, data analysis, requirements gathering, and workflow/dataflow processes.

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11. Sharepoint
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high Demand
Here's how Sharepoint is used in Business Information Analyst jobs:
  • Composed, edited, maintained and published Information Security document database on the internal corporate SharePoint site.
  • Develop and maintain the SharePoint Governance and Communications Plans for the organization s user base of approximately 1,000 employees.
  • Created surveys and workshops to document best practices by LOB within MD and posted to a SharePoint document repository.
  • Designed user interfaces, mapped data fields, and defined use cases for displaying consultant benefit information in SharePoint.
  • Create and maintain multiple sites in SharePoint 2010 and migrate data from legacy SharePoint 2007 to SharePoint 2010.
  • Designed user interfaces, defined use cases, and constructed reports for measuring consultant engagement levels in SharePoint.
  • Designed custom master pages and page layouts for a CMS based on the SharePoint application platform.
  • Created and organized a new SharePoint site to track open projects, requests and store documents.
  • Created Intranet SharePoint site (Lists and libraries) where the BAU activities are administered/monitored/maintained.
  • Maintained specification documentation in SharePoint to align with changes to the software and/or processes.
  • Authored white paper on internal system migration from SharePoint 2010 to SharePoint 2013.
  • Deployed SSRS reports in to NWAS SharePoint portal and Report Builder 3.0.
  • Create, review and execute test cases to validate requirements using SharePoint.
  • Provide SharePoint consultation for all areas of the organization.
  • Assisted with development of new SharePoint site.
  • Performed script execution & issues/defects are identified/documented using an issues database; posted to SharePoint for team review/resolution.
  • Support, maintain, and upgrade our website (tsocorp.com), and the internal intranet (SharePoint 2010)
  • Logged defects and enhancements using Mercury Quality Center (formerly Mercury Test Director) and Sharepoint.
  • Maintain department's Sharepoint intranet site.
  • Created and managed project Sharepoint sites and the internal project deliverables library according to corporate retention policies (electronic records).

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12. Process Improvement
demand arrow
high Demand
Here's how Process Improvement is used in Business Information Analyst jobs:
  • Contributed and communicated change strategy for project/business process improvement initiatives to various levels of senior management.
  • Led client and process improvement initiatives to develop account management strategies and improve performance standard results.
  • Identify opportunities for process improvements and work closely with customers to streamline and implement processes.
  • Implement Process Improvements - Researched and analyzed data and made sound recommendations for process improvements.
  • Identified areas of opportunities for process improvement and made recommendations for change.
  • Maintained interactive consultative relationship with marketing team on continuous process improvement.
  • Developed and provided business reporting solutions and Process Improvement documentation.
  • Designed and implemented multiple business and production process improvements.
  • Prepare documentation and coordinate implementation of process improvements.
  • Selected alternatives for process improvement actions.
  • Define methodology for process improvement projects.
  • Assigned Team Leader for multiple teams within the department: defect resolution; quality assurance; process improvement.
  • Consulted with teams on the successful execution of process improvement efforts.
  • Developed and executed PL/SQL transactions and performed ad-hoc analysis to support business decisions and process improvement.

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13. Business Information
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high Demand
Here's how Business Information is used in Business Information Analyst jobs:
  • Worked with internal and external client for import and normalization of financial data, and integrated business information into corporate intranet site
  • Hired as a Business Information Analyst following the successful completion of a Business Systems Analyst Internship.
  • Recruited by PRGX into Business Information Analyst role and quickly promoted to Sr. Business Information Analyst.
  • Served as Business Information Analyst, fielded Help Desk calls, and triaged/addressed user issues.

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14. ERP
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high Demand
Here's how ERP is used in Business Information Analyst jobs:
  • Recommended actions by analyzing and interpreting data and making comparative analyzes; studying proposed changes in methods and materials.
  • Enhanced internal communications including PowerPoint presentations and Web pages by editing content and maintaining a consistent look and feel.
  • Created Train the Trainer PowerPoint presentations, and provider data management procedural documents.
  • Gathered, analyzed, and interpreted measurement data for designated planning areas.
  • Contributed as implementation team member for Enterprise Project Management System.
  • Managed a regional pilot of enterprise collaboration tools.
  • Created and delivered PowerPoint presentations on sales trends, analysis and forecasts to sales and senior management.
  • Team player with strong interpersonal, leadership, communication, organizational, influencing, and facilitation skills.
  • Worked strongly with subsidiary personnel to get them on line with Open Systems' ERP system.
  • Participated as founding member of national collaboration team, to interpret customer data and drive changes.
  • Managed 10 developer resources using the Enterprise Project Management (EPM) Project Management System.
  • Provided company with a detailed proposal for search of an integrated ERP system.
  • Experience with Microsoft programs including Word, Excel, Access, PowerPoint.
  • Analyzed and interpreted data through queries and reports.
  • Processed automation of SAP and Non-SAP ERP landscapes.
  • Analyze and interpret data from multiple sources.
  • Produced weekly and monthly management information used to identify unnecessary expenses and underperforming engineers and repair shops.
  • Analyzed help desk data to identify opportunities for process and continual service improvement with enterprise wide impact.
  • Extracted and manipulated data from both the Enterprise Data Warehouse and Teradata systems using SAS and SQL to perform statistical analysis.
  • Design documentation created included change requests, requirements documents, Visio wireframes, PowerPoint storyboards and interaction flow diagrams.

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15. Customer Service
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average Demand
Here's how Customer Service is used in Business Information Analyst jobs:
  • Developed and presented National Performance and Availability Metrics for IT Customer Service Processes and Call Center operations.
  • Respond to customer service requests regarding applications and integrate feedback into enhancements.
  • Authored monthly customer service newsletter.
  • Tested all customer service functionality.
  • Research and design Electronic Data Interchange processes, set up and provide customer service for new EDI processes.
  • Operated in cross-functional environment with members from sales, finance, product and customer service and retention.
  • Transitioned from customer service to Order Management Shared Resources, the support group for customer service.
  • Received ten awards for outstanding customer service and project performance.
  • Supported IDX Patient Administration System with customer service requests.
  • Experience in customer service call center.

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16. QA
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average Demand
Here's how QA is used in Business Information Analyst jobs:
  • Developed, tested and maintained supplemental QA/QC Reporting Tools through Microsoft Access / VBA for trend analysis and discrepancy resolution.
  • Reviewed new processes with Development & QA Testing teams and provided support as a part of subsequent phases.
  • Organized daily calls with QA and DEV teams to clarify queries and triage issues during sprints.
  • Experience of managing multiple stakeholders across the organization, and in QA integration of systems.
  • Maintained data and claim quality assurance (QA) and data integrity activities.
  • Provided QA testing for various IT projects.
  • Coordinated tasks with Quality Assurance team including triaging defects and collaborating with the developers and QA to ensure resolution of defects.
  • Assisted in the re-architecture of development, QA, pre-production and production environments.

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17. Visio
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average Demand
Here's how Visio is used in Business Information Analyst jobs:
  • Performed weekly data uploading/updating with high visibility and low tolerance for error, and worked with minimal supervision.
  • Interacted with business users and division supervisors to gather complex information and collate into fluent intelligible documentation.
  • Perform or direct revision, repair, or expansion of existing reports to increase operating efficiency or adapt to new requirements.
  • Served on the team responsible for a major revision of CareFirst Information Security policies to incorporate the Common Compliance Framework.
  • Use FeatureVision to perform monthly trend analysis on ad and feature activity to identify effectiveness of ads in the marketplace.
  • Supported Bell Atlantic Mobile (VISION) account and maintained daily report generations in SQL and CRM ticket assignment.
  • Created interim profit analysis reports providing gross profit percent for both wholesale and retail divisions of the company.
  • Developed technical solutions to business problems, Created Vision and Use case documents.
  • Process inbound and outbound EDI transactions for divisional CVS.
  • Provided SIX Sigma Support and IT support in the claims business division for Aetna (now New York Life Co).
  • Collaborated with teams to streamline the process of access provisioning, making updates and de-provisioning of roles from users.
  • Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.
  • Assisted in building a business analysis process model using Rational Rose, Requisite Pro and Visio.
  • Tasked with providing a detailed analysis of the Division Master, General Ledger and CPI/Alttel.
  • Assisted BA team in delivering and defining ASAP COTS vision to the Vendor, Accelrys.
  • Generate Visio diagrams to present business processes and data flows to senior management.
  • Used Visio and process mapping techniques to reduce non-value added processes.
  • Used Visio and iGrafx to produce Swim Lanes, Hierarchy Diagrams, Activity Diagrams and Use Cases.
  • Created Visio workflow diagram of the Repurchases process for Correspondent Lender loans.
  • Used MS Visio to map workflow diagrams.

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18. Information Technology
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average Demand
Here's how Information Technology is used in Business Information Analyst jobs:
  • Supported Collection, identification, and organization of detailed user and information technology requirements.
  • Gather and document user stories and system requirements for information technology implementations and upgrades.
  • Created and delivered training classes covering various subjects from Marketing to Information Technology.
  • Reported to the Director of Strategic Planning & Information Technology.

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19. Business Partners
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average Demand
Here's how Business Partners is used in Business Information Analyst jobs:
  • Facilitated cross-functional meetings with business partners, technology professionals and project managers to elicit and document technology requirements.
  • Managed requirements and analysis phase towards identifying mutually agreed solutions with technical teams and business partners.
  • Interacted directly with business partners, helping to shape strategy through customer/product/profitability campaign analyses.
  • Designed and reintroduced a robust and user-friendly Value Network intranet website for business partners.
  • Prepared weekly presentations to senior management and maintained daily communications with business partners.
  • Teamed closely with business partners to ease communication between organizational units.
  • Gathered business requirements from business partners, subject matter experts, and previous development teams.
  • Reported the findings to senior management, business partners and key decision makers.
  • Resolved issues between business partners and development team.
  • Worked with business partners by taking care of all kind of ad hoq requests such as monthly audit tracking reports.
  • Worked closely with cross-functional stakeholders and the business partners to identify and define KPIs and metrics.
  • staff and internal business partners.

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20. CRM
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average Demand
Here's how CRM is used in Business Information Analyst jobs:
  • Led cross-functional CRM projects to implement systems, design data integration architecture, analyze data, and integrate data.
  • Analyzed the needs of the business, this depended on the type of CRM software being utilized.
  • Evaluated data trends and anomalies to ensure integrity and quality of information for CRM systems.
  • Designed reporting structure for CRM and marketing team sign-off confirmation of selection process.
  • Validated CRM propensity selection model with STAT procedures GLM logistic.
  • Led the team at onsite to set up a BPM and an in-house CRM for optimizing client s operations.
  • Led Siebel Sales Force Automation (CRM) process and implementation for sales force.
  • Assisted Siebel Analysts to identify and resolve problems within the CRM system.
  • Developed Customer Relationship Management (CRM) software for internal Booz Allen accounts, including automated workflows, notifications and updates.

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21. EDI
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average Demand
Here's how EDI is used in Business Information Analyst jobs:
  • Researched, facilitated and coordinated data integrity discussions and projects among multiple Dental and Medical claims systems to ensure compliance.
  • Provided technical and application end user support to offshore operations for both Medical Manager and vendor owned systems.
  • Facilitated and delivered ongoing quality end user training to the customer, offshore operations and dedicated business leads.
  • Developed patient population management plans for various medical diagnostic categories to create efficiency and improved integrated patient outcomes.
  • Facilitate meeting with Underwriting Department for updates in origination, credit approval, underwriting guideline changes.
  • Acted as a communication liaison and mediator between Chevrolet dealerships and customers.
  • Developed multimedia curriculum to train employees on new initiatives.
  • Conducted business performance analysis, monthly revenue, P&L management reporting on credit insurance sales revenue.
  • Created support process, ultimately resulting in a dedicated support person being hired and trained by myself.
  • Served as a liaison between Testing Services and Application Security as well as Medical Orders team.
  • Generated reports for all defined projects including AP, EDI and line item detail.
  • Project Manager for the remediation of Internal Audit findings relating to the redemption process.
  • Created and edited presentation materials and training scripts for management and field trainers.
  • Coordinated same efforts for the new Medical Affairs document library.
  • Lead business analyst for 3M/Info-X claim editing software development.
  • Helped identify risks during each phase for immediate action.
  • Remediated internal audit findings by partnering with functional management to identify, document and implement sustainable controls to mitigate audit risks.
  • Created Credit Memo Authorization policy, approval levels and associated workflows.
  • Trained new hire analysts in other operations within company, expediting onboarding time.
  • Conducted workflow analysis for a large physician group in preparation for a possible transition over to i- Medica/Aprima EMR software.

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22. SME
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average Demand
Here's how SME is used in Business Information Analyst jobs:
  • Conducted intermediate level business process analysis and needs assessments in an effort to align Technology solutions with business initiatives.
  • Conduct business process and technology assessment, stakeholder and subject matter expert interviews and enterprise application/platform capabilities review.
  • Developed and implemented a corporate-wide needs assessment.
  • Performed source data quality assessments.
  • Project Manager for multiple projects performing supervisory functions, including task assignment, quality assessment, scheduling, and employee evaluation.
  • Act as a SME for product team and served as an important team member to analysis business and technical requirement.
  • Defined problem(s), documented operational requirements and prioritized based on the needs assessment.
  • Worked individually on the JACADA Agent Scripting Tool and conducted Gap analysis and periodic performance assessment.
  • Conduct proper urgency, impact and risk assessment of change request.
  • Identify and create a Business Impact Assessment of applications.
  • Risk Assessment and Analysis Documents.
  • Conducted software evaluation gap analysis and periodic performance assessment; Utilized Jacada Agent Scripting Tool.
  • Worked as an Insurance SME and the BA Lead to help Mindtree consulting team providing recommendation to the client.
  • Coordinated and completed annual LOB and Source System Self Assessments (SATs) in accordance with Basel guidelines.
  • Manage communications with Stakeholders, SMEs and Development Team on project status, risks and issues.
  • Formed departmental SME groups to plan and produce a global information technology support analyst manual.
  • Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.
  • Interviewed and discussed business and technical solutions with department leaders, SMEs, and Deloitte, and SAP.

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23. Management System
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average Demand
Here's how Management System is used in Business Information Analyst jobs:
  • Tested, tracked, reported and analyzed software vulnerabilities, coordinated fixes, and managed asset profiles in Vulnerability Management System.
  • Produce technical functional requirements and training materials related to the warehouse management system used for training various user levels.
  • Maintained purchase order management systems and the integrity of internal merchandise information files.
  • Generated an extra $27K in funding from internal customers for development of training materials for a personnel management system.

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24. SAS
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average Demand
Here's how SAS is used in Business Information Analyst jobs:
  • Design, develop and maintain databases and data marts as needed for MIS, end-user computing and statistical modeling using SAS.
  • Migrate existing SAS jobs from Mainframe to UNIX to reduce EUC cost and increase efficiency by editing existing SAS codes.
  • Identified business continuity need to cross-train and serve as disaster recovery resource on reporting put together by offshore MI teams.
  • Transform Business criteria and logical specifications into code and develop SAS programs to generate file extracts and MIS reports.
  • Converted legacy general ledger account COBOL copybook file and working storage business rules to SAS data marts.
  • Updated and distributed SAS / Microsoft Excel sales performance reports on a weekly and monthly frequency.
  • Developed, automated and published daily, weekly and monthly production reports using SAS and Excel.
  • Developed jobs utilizing SAS and JCL and created structured queries on the client's relational database.
  • Used extensive Base SAS program development and advance Macros to support marketing team segment strategies.
  • Produced and maintained production incentive related reports using SAS, SQL and Excel.
  • Involved in preparing and training co-workers with SAS topic such as EG.
  • Attended SAS Global Forum 2007 training.
  • Conceived and delivered major business analysis projects, Performed ad-hoc analyses involving data manipulation in a SAS mainframe environment.
  • Authored and maintained Disaster Recover procedures for business critical cellularapplications used by engineers.
  • Converted twelve SQL programs into one SAS program Queried information in SQL.
  • Used various SAS procedures such as Proc SQL, Proc Print, Proc Mean, Proc Freq and Output Delivery System.
  • Used procedures in SAS such as Proc Reg, Proc Summary, Proc Means, Proc univariate and Proc Report etc.

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25. JAD
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average Demand
Here's how JAD is used in Business Information Analyst jobs:
  • Experience in conducting Joint Application Development (JAD) sessions and Rapid Application Development (RAD) sessions for requirements elicitation.
  • Facilitate Brainstorming/ JAD sessions and worked closely with analysts to understand the business requirements and translate them into IT Functional Designs.
  • Facilitated Joint Application Design (JAD) sessions, elicited and managed Business and Functional Requirements (BRD/FRD).
  • Participated in JAD sessions with the users, modelers, and developers for resolving issues.
  • Participated in JAD sessions and worked in Agile environment to identify business rules and requirements.
  • Conducted individual and group (JAD) sessions with business stakeholders and technical units.
  • Involved in JAD sessions/meetings with clients and provide meeting agenda every week.
  • Conducted JAD sessions with the business community to document processes.
  • Experience in JAD Sessions, live meetings and interviews.

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26. ETL
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average Demand
Here's how ETL is used in Business Information Analyst jobs:
  • Increased test efficiency by over 25% using the ETL methodology in testing by creating dynamic and optimized SQL queries.
  • Created Next Gen ETL development process that will be used on all new and future projects.
  • Assisted the ETL Team during Data Mapping, Data Integration, Process Mapping and Process Integration.
  • Managed and led all ETL development work in the MI Direct portfolio.
  • Created SSIS ETL packages for Data Masking the Personal Health Information.
  • Performed GAP analysis and created ETL for data migration.
  • Created new ETL processes and modified existing processes.
  • Modified and enhanced ETL programs for various ERP systems including SAP, Oracle Financials, PeopleSoft, Lawson and JD Edwards.
  • Worked in a team with ETL developers and process analyst in preparing the requirements and writing workflows and process flows.
  • Developed integrated reporting solutions using ETL tools like OpenText Genio tools and SSIS packages to replace legacy processes.
  • Worked on re-tooling ETL processes for efficiencies.

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27. HR
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average Demand
Here's how HR is used in Business Information Analyst jobs:
  • Lead Business Analyst and Project Manager for an initiative to improve Local Network Engineering productivity through streamlining process and task automation.
  • Participated in two committees that contributed to both product enhancements and communication practices throughout the department.
  • Support project implementation through project tracking and analysis.
  • Key contributor in retaining clients following system outages through collaborating with marketing group to add courtesy promotions to Northeast customer base.
  • Maintained strong customer relations through phone and Microsoft Mail contact as well as through the distribution of monthly newsletters.
  • Designed technical specification for new practice management systems functionality used throughout HCA's 500+ practices (OSM-Core).
  • Work with various platforms on educating and collaborating on data captured throughout our Retail Store environment.
  • Develop and maintain strong relationships with clients/project sponsors and stakeholders throughout the project life cycle.
  • Reduced the duration of post-profitability analyses from six to three months within first year.
  • Reviewed project status with client through weekly meetings.
  • Trained and provided pre-/post-implementation support to HR department.
  • Developed detailed resource allocation plan for $19.5M project which reduced human capital unutilized hours by 34K Hrs.
  • Presented webinars using WebEx, as well as provided training in extraction of data through queries.
  • Trained endusers in use of the new system through a series of training sessions.
  • Created and tracked resolution issue log throughout project development, pre and post implementation.
  • Developed various Drill-through reports, parameterized reports and linked reports using SSRS.
  • Maintain ASN and invoice accuracy through out the division.
  • Conduct walkthroughs of these documents with the customers/contractors and obtain signoffs/approvals.
  • PROJECT MANAGER - SOFTWARE SOLUTIONS Project Manager responsible throughout the project life cycle, prioritizing deliverables while balancing business needs.
  • Served as technical liaison between the development team and the business sponsor/requestor throughout the lifecycle of projects.

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28. Status Reports
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average Demand
Here's how Status Reports is used in Business Information Analyst jobs:
  • Compiled and published weekly status reports to project management.
  • Compile project status reports, coordinate project schedules and manage project meeting information resources.
  • Distribute and update weekly project status reports and create project plans.

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29. Cognos
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average Demand
Here's how Cognos is used in Business Information Analyst jobs:
  • Trained 100+ analytical and key sales personnel on COGNOS 8
  • Report building in Cognos, Excel and Delphi.

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30. Sdlc
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low Demand
Here's how Sdlc is used in Business Information Analyst jobs:
  • Validated system requirement against business requirement to derive defect resolution following SDLC.
  • Obtained approval from the client or project team for each step in the Software Development Life Cycle (SDLC).
  • Plan, schedule, implement and document changes in accordance with core SDLC and Change Advisory Board processes.
  • Elicit and document requirements for agile and SDLC medium to large challenging, mission-critical projects.
  • Manage project tracking with JIRA and TFS to assist with SDLC process.
  • Ensured all artifacts complied with corporate SDLC Policies and guidelines.
  • Experienced with standard project methodologies and the SDLC.

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31. Business Operations
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low Demand
Here's how Business Operations is used in Business Information Analyst jobs:
  • Interfaced with Client to support business operations and understand strategic needs.

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32. New System
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low Demand
Here's how New System is used in Business Information Analyst jobs:
  • Translated technical requirements and system usability to an understandable business level and prepared associates for utilizing a new system successfully.
  • Coordinated and led a team of 5 in the creation of training content for this new system to serve 1,500 students.
  • Trained users on the new system; coordinated the company-wide notice of change to end users.
  • Specified business requirements for IS staff and partnered in the development of new system functionality.
  • Redesigned month end closing schedule to accommodate the implementation of a new system.
  • Company purchased a new system to handle all aspects of their insurance products.
  • Participate in the development of new systems, programs, and projects.
  • Conducted training and development on new systems, enhancements and products.
  • Supported end-user training and migration to the new system.
  • Train business users on new system Infinity.
  • Conducted new system training with end users.
  • Assisted in conversion efforts of customers migrating from AT&T to Cingular, providing seamless integration to new system.
  • Managed various IT projects to ensure successful implementation of new systems and system enhancements.

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33. Medicaid
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low Demand
Here's how Medicaid is used in Business Information Analyst jobs:
  • Risk adjustment data analyst for Anthem Medicaid markets.
  • Gathered the Requirements for Medicare, Medicaid products.

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34. Subject Matter
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low Demand
Here's how Subject Matter is used in Business Information Analyst jobs:
  • Provided Investment Management Subject Matter Expertise to ensure proposed technology solutions met business needs.
  • Serve as a subject matter expert to consult with business owners on the data itself.
  • Appointed subject matter expert for order management training materials for SAP upgrade.

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35. Unix
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low Demand
Here's how Unix is used in Business Information Analyst jobs:
  • Design, develop and test Business Intelligence solutions utilizing Oracle 9i, UNIX, DataStage, Business Objects and TOAD.
  • Developed minimum baseline standards and tested platforms like Windows 2000/XP/Server, Unix and Mainframe for numerous clients' claims.
  • Developed a centralized MAXIMO 4.1.1 on Windows 2000/Unix architecture.
  • Defined, documented, & improved IT Hardware Procurement process across Procurement, EUC, Network, UNIX, & Wintel.

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36. Training Programs
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low Demand
2 Training Programs Jobs

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37. Information System
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low Demand
Here's how Information System is used in Business Information Analyst jobs:
  • Coordinated analysis and requirements gathering effort for CJIS (Criminal Justice Information System)
  • Led Project Management for HR project, developing a customized daily interface from user's files to HR Consultants/Contracts Information system.
  • Implement and support laboratory information systems at over 60 clinics, 6 hospital sites, and 10 affiliate hospital locations.
  • Developed, implemented, and maintained information systems to improve the efficiency of the marketing and sales departments.
  • Trained other associates with reports preparation and use of information system, software and related sources of information.
  • Develop and manage project plans for the deployment of new and/or changes to information system applications.
  • Participated in multiple projects involving the transition to Procter & Gamble's information systems.
  • Serve as a liaison between the user departments and Information Systems Department.
  • Developed database projects to monitor operations in accounting, production, information systems,and marketing/sales divisions.
  • Gained solid working knowledge of database marketing, customer information systems (MCIFs).

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38. Business Owners
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low Demand
Here's how Business Owners is used in Business Information Analyst jobs:
  • Worked with business owners to identify data and information requirements, developed and integrated data models and conducted analysis and reports.
  • Gather requirements from business owners to improve reporting data by using business requirement documents and process flow diagrams.
  • Prepare weekly reject reports to various business owners; attend weekly/monthly meetings regarding overall market performance.
  • Gathered and analyzed functional requirements from business owners, and prepared functional and design specifications.
  • Key Contributions: * Analyzed, defined and managed business owners, stakeholder, end user needs.
  • Meet with business owners on improving and adding data flow technology to their operations.
  • Partner with Business Owners to determine system requirements and needs.

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39. Information Management
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low Demand
Here's how Information Management is used in Business Information Analyst jobs:
  • Managed and delivered multiple record management projects for Shell-Upstream information management initiatives.
  • Delivered tier two help desk support for Information Management (IM) utilizing Clarify case management software.

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40. Html
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low Demand
Here's how Html is used in Business Information Analyst jobs:
  • Utilized SAS, SAS ODS, DB2, HTML, SQL and JavaScript.
  • Have programmed using SQL, HTML, SAS, and Visual Basic.

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41. Technical Support
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low Demand
Here's how Technical Support is used in Business Information Analyst jobs:
  • Provided a full range of highly technical support to all users.
  • Provided technical support of systems used to build automotive component parts.
  • Worked with Accounts Payable users and management with functional/technical support.
  • Coordinated training and provided technical support to the end user.

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42. Oversaw
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low Demand
Here's how Oversaw is used in Business Information Analyst jobs:
  • Examined existing technology processes, identified inefficiencies, formulated compelling solutions and oversaw their flawless implementation.
  • Documented all job functions in PPMS format, created quality assurance protocols and oversaw monthly auditing to ensure accuracy.

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43. BRD
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low Demand
Here's how BRD is used in Business Information Analyst jobs:
  • Identified all use case components including basic, alternate and exception flows that are vital towards BRD preparation.
  • Led business and functional review sessions and coordinated BRD and FRD sign-off.
  • Prepared BRD's and SRS's.

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44. Peoplesoft
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low Demand
Here's how Peoplesoft is used in Business Information Analyst jobs:
  • Complete & correct manual journal entries in PeopleSoft GL, Asset Management & Accounts Payable.

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45. System Enhancements
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low Demand
Here's how System Enhancements is used in Business Information Analyst jobs:
  • Managed correspondence regarding system enhancements and releases and resolved escalated tickets.
  • Evaluated vendor proposals on system enhancements.
  • Developed and tested system enhancements to insure Y2K compliance.
  • Create and maintain training documents for system enhancements.

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46. System Changes
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low Demand
Here's how System Changes is used in Business Information Analyst jobs:
  • Gather information related to System changes, maintain system documentation and updates accurately.
  • Led requirements elicitation for system changes, managed system change implementation, system testing, and customer acceptance testing.
  • Identified, initiated, implemented, and tested system changes for the Licensing and Finance departments.
  • Performed Business Analysis duties for Oracle E-business Suite system changes and additions.
  • Tested system changes prior to business test and signoff.

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47. Ssrs
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low Demand
Here's how Ssrs is used in Business Information Analyst jobs:
  • Consolidated existing reports to SSRS dashboards for improving business process and effective presentation of data for the stakeholders.
  • Develop reporting solutions for management using MS SQL Server and Oracle as well as SSRS for production reporting.
  • Develop reports using Crystal Reports, SSRS, R&R based on business requirements and accounting procedures.
  • Developed and maintained SSIS packages and SSRS reports.
  • Generate SSRS reports using MDX/DAX queries.
  • Enhanced company's reporting capabilities by creating new multi-currency driven reports using SQL Server, MS Access, Excel and SSRS.
  • Gathered requirements, analyzed the data and created ad-hoc reports using SSRS on SQL Server and Oracle environments.
  • Key Contributor to Pre Bill Audit Reporting (built using SSRS).

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48. As400
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low Demand
Here's how As400 is used in Business Information Analyst jobs:
  • Mapped data from other systems to the Ditech system.Tyson Truck LinesOPERATIONS DEVELOPER Performed Daily Operational Functions and maintenance on AS400.

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49. SLA
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low Demand
Here's how SLA is used in Business Information Analyst jobs:
  • Translate and design these requirements into detailed and accurate functional specifications that are provided to System Architects.
  • Develop appropriate diagnostic and tracking data that will translate business requirements into usable decision support tools.
  • Worked with application analysts to translate business requirements into marketing application build on Oracle database.
  • Collaborate with IT partners to ensure that functional designs are appropriately translated into technical designs.
  • Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
  • Analyzed incident data and developed SLA performance metrics reports for management.
  • Translate the requirements to Radio Management for further engagement.
  • Outlined impact of proposed legislation or new regulations.
  • Developed the Service Level Agreement (SLA) with the outsourcing vendors and reconciled inconsistencies in vendor and/or account billing.
  • Verify consistency of loan numbers and translation of loan number between the selling client and the buying client.
  • Translate high level business requirements into functional specifications and use cases to manage changes to such requirements.
  • Helped determine the business needs, translate needs into business rules, and test the new product.
  • Managed the external resources by translating the business needs into technical requirements.
  • Served as a technical translator for multiple business groups within IT.
  • Apply macros and formulas to sort and translate data into information that sales and finance teams use to streamline payment processes.
  • Documented procedures and obtained signoff to an effective Service Level Agreement (SLA).
  • Prepared ad hoc reports, charts and graphs for management to report SLA compliance.
  • Participated in contract renewal negotiation, SLA and RFPs

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50. CMS
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low Demand
Here's how CMS is used in Business Information Analyst jobs:
  • Conducted kickoff meetings to determine requirements, write user stories, and explain redesign process and template driven CMS.
  • Created sitemaps for information architecture of websites, reviewed and edited agency content and created website structure in CMS.

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Business Information Analyst Jobs

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20 Most Common Skills For A Business Information Analyst

Business Requirements

26.8%

Data Collection

8.5%

SQL

8.2%

Test Cases

6.4%

Project Management

6.0%

User Acceptance

5.3%

Data Warehouse

4.9%

Business Units

4.5%

UAT

3.0%

Data Analysis

2.8%

Sharepoint

2.7%

Process Improvement

2.7%

Business Information

2.6%

ERP

2.6%

Customer Service

2.5%

QA

2.3%

Visio

2.2%

Information Technology

2.1%

Business Partners

1.9%

CRM

1.9%
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Typical Skill-Sets Required For A Business Information Analyst

Rank Skill
1 Business Requirements 20.4%
2 Data Collection 6.5%
3 SQL 6.3%
4 Test Cases 4.9%
5 Project Management 4.6%
6 User Acceptance 4.0%
7 Data Warehouse 3.8%
8 Business Units 3.5%
9 UAT 2.3%
10 Data Analysis 2.1%
11 Sharepoint 2.1%
12 Process Improvement 2.1%
13 Business Information 2.0%
14 ERP 2.0%
15 Customer Service 1.9%
16 QA 1.8%
17 Visio 1.7%
18 Information Technology 1.6%
19 Business Partners 1.5%
20 CRM 1.4%
21 EDI 1.4%
22 SME 1.2%
23 Management System 1.2%
24 SAS 1.1%
25 JAD 1.0%
26 ETL 1.0%
27 HR 0.9%
28 Status Reports 0.9%
29 Cognos 0.8%
30 Sdlc 0.8%
31 Business Operations 0.8%
32 New System 0.8%
33 Medicaid 0.8%
34 Subject Matter 0.8%
35 Unix 0.7%
36 Training Programs 0.7%
37 Information System 0.7%
38 Business Owners 0.7%
39 Information Management 0.7%
40 Html 0.6%
41 Technical Support 0.6%
42 Oversaw 0.6%
43 BRD 0.6%
44 Peoplesoft 0.6%
45 System Enhancements 0.6%
46 System Changes 0.6%
47 Ssrs 0.6%
48 As400 0.6%
49 SLA 0.6%
50 CMS 0.6%
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36,612 Business Information Analyst Jobs

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