Business insight and analytics manager job description

*Let's Grow Together*Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "At your side" is more than a slogan to us; it’s the purpose we do our best to fulfill every day. With a legacy spanning over a century, this is a great place to launch or expand any career and push the boundaries of what comes next.

We're committed to achieving shared success, and we provide opportunities for you to develop through experience, exposure and education. Our people have always leveraged their unique perspectives to keep us on the right track for a lasting future. If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.The Manager, Data Insights & Analytics, oversees and manages all points of data extraction, manipulation, analysis, and reporting with the goal of delivering actionable insights on business strategies.

This position translates varied business challenges utilizing complex problem solving and data mining skills to develop key strategic quantitative analysis. Additionally, this role leads the promotional strategy management process, ensuring plans drive growth while managing supply/demand requirements. This role delivers actionable analysis and reporting specifics to evaluate and validate business strategies for the Business Machine Group (BMG) and other business areas as directed, including instant rebate funding, end-user data, sales trends, and profitability.

Using analytical tools such as R, Python, and Excel, this role studies data trends and correlations, translating them into actionable business insights for business unit leaders. This role provides ongoing strategic guidance and proactively recommends tools and techniques to aid in divisional strategic decision-making in regards to business portfolio management and customer segmentation. This role acts as a connection point between IT, Data Enablement, Customer Experience Intelligence, and the product management teams to analyze hypotheses and turn insight into action.*Duties and Responsibilities **• Business Strategy Insights*• Interpret business data to identify business trends that can affect company planning and decision making, conduct root analysis of business problems, and summarize insights for the product marketing teams• Provide ongoing strategic guidance and recommendations to management team, leveraging analytical prowess and data-driven deliverables• Work closely with internal customers to extrapolate, analyze, and disseminate market data that can be used for trend analysis and improved marketing strategies• Act as liaison with product teams to socialize data and insights across the Brother organization; as the SME, be the key person to bridge the technical/science/mathematics behind the insights with the “this is the impact to our business or customers” for the art/marketing aspects• Champion analytics and influence how the organization and product teams make decisions by using strong business acumen and story-telling visualizations*• IOT Data Analysis*• Collect, mine, and analyze product and customer data to create and report on actionable insights and trends over time• Act as a consultant to the product teams identifying various customer segments, usage behavior trends, and answering key business questions as presented (project based)• Synthesize data from multiple sources including Internet of Things (IOT) data; customer registration data; and 3P syndicated data to draw actionable insights including print volume data, demographics, genuine usage, page coverage• Lead cross functional teams and projects to get various data perspectives and provide a complete picture to the BU• Occasionally work with BIL to provide insight on the US print business in terms of data, process, and methodologies used*• Promotional Strategy Management *• Perform in-depth cross-tabulation analysis of promotional funding to identify and measure program effectiveness• Perform in-depth product point-of-sales data analysis (data extractions from internal database, monthly report compilations, etc.)• Integrate data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed• Use predictive analytics to provide forecasting to product teams on unit volumes, costs, and effectiveness in promotional strategy formulation to optimize and meet divisional business objectives• Periodically review, improve, and standardize reporting metrics so that management and other internal teams can more easily interpret data• Continually improve usage, adoption, and application of tools to aid the product teams in making sound business decisions*• Reporting Process Improvement*• Periodically review, improve, and standardize reporting metrics so that management and other internal teams can more easily interpret data• Continually improve usage, adoption, and application of tools to aid the product teams in making sound business decisions*• Special Projects *• Collaborate with various internal stakeholders to perform ad-hoc analytical projects, as requested• Act as liaison across Brother International as needed to support other groups/divisions such as Brother Canada, BIC Home Appliance Division (HAD) and others in pricing elasticity, data science, and complex business problems*Qualifications*Bachelor's Degree Mathematics, Statistics, Economics, or related field (Required) Master's Degree Mathematics, Statistics, Economics, or related field (Required) Minimum 7 years· Experience managing Business Analytics, Data Analysis, data science, or related functions/processes· Experience gathering and accumulating data from disparate sources, cleaning it, organizing it, processing it, and analyzing it to extract valuable insights and information· Experience partnering across the business to provide strategic direction and recommendations · Experience working with large, complex datasets applying big data technologies and scripting and programming languages*Software/Technical Skills*Advanced Knowledge of mathematical reasoning & ability to choose the right mathematical methods/formulas for data analysis RequiredAdvanced Quantitative and statistical analysis skills to solve business problems and provide practical business insight using data and a quantitative/scientific approach RequiredAdvanced Knowledge and skills working with large, complex datasets applying big data technologies and scripting and programming languages including Python RequiredBroad knowledge and understanding of statistical, machine learning and/or data mining techniques RequiredWorking knowledge with analytically-oriented languages, including R Required Knowledge of Excel (including macro skills) RequiredIntermediate Knowledge of Microsoft Office (Outlook, PowerPoint, Word) RequiredIntermediate Knowledge of Tableau PreferredIntermediate Knowledge of machine learning and predictive software capabilities Preferred*Other skills*Ability to identify new sources of data and develop methods to improve data mining, analysis, and reporting RequiredAbility to recognize issues in data processing and analysis Required Strong attention to detail RequiredStrong communication skills (verbal & written) across all levels of the business RequiredAbility to communicate technical content and analytical insights/complex findings in a clear and concise manner to multiple audiences, including senior management RequiredBusiness and financial acumen to translate data points into key measures Required*#LI-Hybrid**Brother Offers** A competitive base salary* Rich and comprehensive benefits package* Casual dress environment* Tuition reimbursement: Up to 10k yearly* Access to learning and development online and in-person classes Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work.

Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. Bridgewater, New Jersey is the corporate headquarters for Brother in the Americas.

It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.S. In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. For more information, visit www.brother.com.Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws.
If you require any physical or other assistance in completing this application, a reasonable accommodation will be made upon request.

As a Manager, Business Analytics you'll collaborate and influence other areas within CVS Health to develop analytic models, methodologies, reports or process changes that support CVS's strategic initiatives. In this challenging role you will be responsible for designing, developing and delivering analytic solutions while accessing data, constructing and manipulating large datasets to support planned analysis, using EPIC, Alteryx , SQL and similar business intelligence tools. You will own problem analysis, solution validation, risk management, issue resolution/escalation and stakeholder engagement processes. You will develop tools and dashboards to support, manage and report on various business innovation strategies, and will oversee day-to-day aspects of assigned moderate to complex projects to ensure each project is delivered on-time
Pay Range

The typical pay range for this role is:

Minimum: 60,300

Maximum: 126,600

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

• 4+ years' experience in Epic Professional billing module• 4+ years' experience with Microsoft SQL Server (including T-SQL, views, stored procedures, user defined functions, etc.)• 4+ years' experience with focus on process methodologies and Analytics• Experience providing business-related and/or technical subject matter expertise on large, highly complex reporting projects and business analytics to support management, multi-functional departments, staff members and peers• Ability to interact with others in a professional manner, foster teamwork and knowledge sharing to complete key tasks. • Excellent technical skills to work independently and collaboratively in a team environment; good communication and interpersonal skills are a must• Agile mindset with a belief in delivering smaller projects quickly to provide value and gain feedback.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

• Ability to quickly develop knowledge and understanding of new domains and underlying data sources• Excellent Problem-Solving skills• 4+ years PBM business and related systems experience Certification• Epic: Clarity Data Warehouse • EPIC: Caboodle Data Model • EPIC: Clarity Administration• Epic: Resolute Professional Billing Claims Administrator• Epic: Resolute Professional Billing Administrator (Single Billing Office)

Education

• Bachelor's Degree Required

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Manager, Business & Digital Analytics Chicago Suburbs, Madison NJ, or Irvine CA:
In this role, you'll be responsible for delivering analysis, insights, and recommendations to Marketing leaders to drive increased performance and efficiency of targeted advertising touchpoints and new digital initiatives. You'll use your knowledge of digital and non-digital channels and relevant data to identify trends in performance and build a narrative around appropriate strategic and tactical adjustments. We are looking for a highly motivated, self-driven individual that is never satisfied with the status quo and is eager to let their curiosity and can-do attitude expand the limits of bio-pharmaceutical brand delivery. You will be expected to partner with Brand and Sales Leadership to align Marketing strategies and key priorities while supporting the current and future portfolio. A successful candidate must be able to meaningfully communicate insights and information to a broad group of stakeholders through exceptional oral and written communication.
Primary Responsibilities:

• Translate brand objectives into analysis design and supports opportunity assessment through use and understanding of multiple data assets
• Designs measurement plans, KPIs, and dashboards for campaigns to track campaign reach and efficacy, measure use case lift and incrementality
• Designs and implements experimental testing against marketing channels including consulting on sample size, treatment/control selection, estimating duration to reach significance, evaluating cost/benefit, and defining success criteria.
• Executes data measurement processes and analysis that feed into KPIs and dashboards
• Reports campaign impact up to Digital lead and Brand marketer for iteration to pod and brand strategies
• Collaborates closely with content engine and omnichannel excellence members to iterate on campaign based on data measurement findings
• Develops expertise across platforms and channels to enable measurement of campaign efficacy including social, paid search, and programmatic

Necessary Skills

• Ability to combine and interpret signals from multiple data sources with a solid understanding of various metrics leveraged by Marketing.
• Ability to effectively communicate results of complex analytical approaches and influence action to improve brand and portfolio performance.
• Ability to evaluate statistically modeled outputs for reliability, validity, and predictability
• Experience with analytical modeling using traditional tools (e.G., Excel, Alteryx, etc.)
• Experience with reporting/visualization (e.G., Tableau, Qlik Sense, etc.)
• Extensive hand's-on experience and fluency in coding SQL (BigQuery, Hue, SQL Assistant, etc.)
• Experience with statistical testing (e.G., t-tests, ANOVA)

**Position will be filled as an Associate Manager or Manager, depending on candidate experience.**

Basic:

• Bachelor's Degree required, with a concentration in marketing/sales/quantitative analysis preferred (degree in Business Administration, Statistics, Economics or similar preferred).
• Experience measuring the impact of marketing tactics across at least 2 of the following: CRM, digital, web, and mass media.
• This position requires 4-6 years of relevant experience in quantitative analysis of sales and marketing information and the use of this information in the development of business plans and strategies. It also requires strong leadership skills and a proven ability to work closely and effectively with all corporate functions and senior management.
• Demonstrates strong project management skills and the ability to multi-task.
• Must exhibit proficiency commensurate with grade in the following competencies: anticipate future needs, build collaborative partnerships, design and implement innovative solutions, demystify complex information, communicate insights and solutions, and coach for greater team effectiveness.