Business intelligence analyst jobs in Canton, OH

Key Responsibilities Requirement Gathering & Analysis: Conduct meetings, interviews, and workshops with stakeholders to understand business needs, pain points, and objectives. Documentation: Create detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and wireframes. Process Mapping & Improvement: Analyze existing processes, identify gaps, and recommend enhancements to improve efficiency and business outcomes. Stakeholder Management: Collaborate with cross-functional teams including product, engineering, QA, operations, and leadership. Solution Design Support: Work with technical teams to translate requirements into feasible system solutions. Data Analysis: Utilize data to support decision-making, perform root-cause analysis, and generate insights for business improvements. User Acceptance Testing (UAT): Develop test scenarios, support UAT execution, and ensure delivered solutions meet requirements. Change Management: Assist in creating training materials, SOPs, and communication plans to support solution adoption. Reporting: Prepare dashboards and performance reports for stakeholders. Required Skills & Qualifications Strong analytical and problem-solving ability. Excellent communication and documentation skills. Experience with requirement gathering, process mapping, and stakeholder management. Proficiency in tools like MS Excel, Power BI/Tableau, Jira, Confluence, or similar. Understanding of SDLC, Agile, and Waterfall methodologies. Basic SQL or data analysis skills (preferred). Bachelor's degree in Business, IT, Engineering, or related field.

**NO 3rd Party vendor candidates or sponsorship** Role Title: Sr. OTM Solutions Analyst Client: Solution Chain and Transportation and Logistics Solutions Employment Type: Contract-to-Hire Duration: 6 month contract to hire Preferred Location: 4 days onsite in Beachwood, OH Role Description: Configure and enhance OTM (agents, workflows, statuses, and route groups). Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. Diagnose and resolve thread management, agent delays, and deadlocks within OTM. Conduct database tuning and table optimization to improve OTM performance. Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. Solid understanding of transportation, truckload operations, fleet optimization, and compliance. Develop and support reporting and analytics using BI Publisher and Tableau. Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements: 7+ years hands-on development in OTM Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). Strong skills in server performance tuning and OTM environment optimization. Advanced PL/SQL debugging and query optimization for high-volume transactions. Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. Proficiency in capacity planning, ensuring system scalability and resilience. Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: Familiarity with OTM Cloud migration and roadmap preferred. Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.

Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. What You Will Do As a member of our Americas Sales Operations team, you will: * Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. * Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. * Conduct sales data analysis and assist in the development of monthly business requirements documentation. * Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. * Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. * Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. * Assist with compensation support activities, helping to ensure accurate and timely processing. * Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. * Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. Minimum Qualifications * BA/BS degree * 1-3 years of experience in a business analyst or related role * Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools Preferred Qualifications * Experience working in cross-functional teams or on project-based initiatives * Strong analytical and interpersonal communication skills * Ability to translate complex data into clear, actionable insights * Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations * "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Your Opportunity as Lead Business Analyst, IS Corporate Administration The Smucker Information Services (IS) department enables technology solutions for capabilities that help our business perform, transform and grow. The Lead Business Analyst on the IS Corporate Administration Team realizes this purpose by serving as a key partner and relationship manager for Smucker corporate business functions including Finance and Accounting, Human Resources and Company Services. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This position requires strong relationship building and communication skills, a customer service mindset, critical thinking and a passion to drive initiatives forward. Location: Orrville, Ohio (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business area, including security and compliance needs. Initiate, manage and deliver projects Support business areas with new project generation while constructively challenging ROI, priority and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and formulate improvement opportunities. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Contribute to software vendor evaluation and selection activities. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans and support plans. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. Identify ongoing support needs and ensure proper transition to steady state. Incorporate risk management into project activities and model best practices regarding audit and security controls. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain existing solutions Serve as the primary point of contact for business partners regarding IS support and periodically meet to review progress. Engage adjacent IS teams where additional skill sets and knowledge are required. Facilitate review of software licenses and spend, risk profile and IT general controls compliance pertaining to third-party vendors. Participate in planning and execution of periodic upgrade/release activities for Software-as-a-Service (SaaS) solutions. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analysis Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers and applying business analysis techniques to create deliverables such as business cases, process flows, requirements documents and project plans. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting Enterprise Resource Planning (ERP) or other enterprise level software relating to Finance, Accounting or HR. Professional certification and/or development activities pertaining to business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience leading decision analyses and/or solution selection activities. Experience with Sarbanes-Oxley (SOX) compliance, IT general controls and related processes. Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

Southwoods Health is hiring a Business Intelligence Analyst, this is an in office position at The Southwoods Executive Centre in Boardman, Ohio. The Business Intelligence Analyst develops BI solutions for the organization by gathering data elements from various software platforms and creating models that identify business trends. The BI analyst will collaborate with department leaders to identify metrics that will be measured to successfully manage day to day business operations. The BI Analyst must possess excellent analytical skills with a clear understanding of data structure, data mining, and modeling. Essential Duties: Assist with the integrity of the financial data for decision support and cost accounting systems including RVU management. Support the annual budget process related to volume initiatives or other analysis of changes in services. Participate in team meetings, auditing, reconciliations and creation of new reports as needed. Work in close partnership with executive leadership and provide analysis of performance metrics necessary for management decision making. Perform revenue calculations based on contract interpretation and prepare invoices and monthly accruals. Prepare the consolidation of the annual budget and analyze the results; assist in preparation of the budget presentation. Serve as consultant to all levels of management to provide decision support for initiatives, policies and procedures. Complete special projects and duties including providing necessary research, forecasting and conflict resolution. Coordinate purchasing activities, supporting acquisition and allocation of resources. Qualifications: Required Bachelor's degree in Business, Economics, Accounting, Actuary Science, or Computer Science. Proficiency with Microsoft Office Suite; specifically, Excel. Previous experience in data modeling. Excellent communication skills. Strong understanding of business/economics/statistics principles. Previous experience in Power BI or similar software a plus. Creating database queries, especially in Microsoft SQL Server a plus. Preferred Master's degree, or equivalent education/experience in a Healthcare setting. Medical billing experience with Medicare, Medicaid, and/or third parties. Knowledge of compliance laws, rules, and regulations. Experience developing and implementing compliance programs. Full-time. Monday-Friday dayshift. At Southwoods, it's not just about the treatment, but how you're treated. ************************

Job Description Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career! At SPIROL, we work with our customers to help them succeed. From automobiles, to hand an power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together. We are looking for an experienced Business Systems Analyst (Order Creation focus) to join our team in Stow, Ohio. This role is 100% on site. As a Business Systems Analyst, you will: Actively work with Subject Matter Experts to envision solutions using SPIROL owned software solutions or incorporating solutions not within SPIROL's current IT toolbox. Action project development using internal and external technical resources as needed to accomplish objectives. Support and collaborate with internal programmer analysts on a daily basis. Act as the liaison to department managers and end-users, facilitating end-user testing, and develop/document end-user work training materials. Work outside of software development, supporting other technology implementations such as shop floor production technology unified communications, and collaboration software. The successful candidate should have: Bachelor's Degree in Business Administration or Information Technology, or equivalent work experience in software development, technical implementations or business management. Manufacturing environment experience required (Automotive or Aerospace preferred) 5+ years' experience working with SalesForce. Strong planning and organization skills, and the ability to document work breakdowns, breaking large/complex requirements into logical phases/steps in delivering system functionality. Demonstrated project management experience, with a strong degree of independence in working with stakeholders to define and document requirements, conducting/leading meetings and developing consensus among diverse stakeholders representing disparate product lines across global site locations. WHY SPIROL: Competitive Compensation Structure Health/Dental/Vision/Life Insurance Disability Insurance 401(k) with Company Matching ESOP Pension Pet Insurance Paid time off Employee Referral Bonus Program Education Assistance Program Employee Assistance Program Careers Video Link: ******************************************* SPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Job Posted by ApplicantPro

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business * Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. * Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. * Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. * Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects * Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. * Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. * Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. * Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. * Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. * Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. * May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions * Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. * Engage adjacent ITP teams where additional skill sets and knowledge are required. * Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community * Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. * Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). * Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. * Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. * Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). * Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). * Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): * Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D * Professional certification and/or experience leading professional development activities in business analysis, change management or project management. * Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. * Experience in the Consumer Packaged Goods (CPG) industry. * Willingness to learn system configuration * Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

The Business Analyst (BA) serves as a process expert for Valmark's investment business, and plays a critical role in creating useful reports, analyzing data, identifying strategic and tactical enhancements, project management, and driving investment initiatives to completion. The BA works across the investment operations team, including the Principal Review, Controls, and Processing teams. The BA has a detailed understanding of both business functions and technology used on these teams and uses that knowledge to make recommendations or improvements to existing processes and procedures. The BA is required to have a strong technical background and ability to collaborate with diverse workstyles as will serve as the liaison between the business units, vendors and shared services such as Information Technology and Financial Reporting. Essential Functions and Responsibilities 1. Lead Strategic Technology and Process Enhancements • Drive technology initiatives that create efficiencies, support scalability, and enhance both existing and new investment strategies. • Serve as the subject matter expert (SME) and product lead for key investment technologies, overseeing testing, feedback, and vendor relationships such as PershingX, Tamarac, DST, etc. • Identify and recommend process improvements or data initiatives that simplify complexity, optimize workflows, and ensure Valmark remains innovative within the industry. 2. Support the VP of Financial Operations and Division Leadership • Partner closely with the VP - Financial Operations to improve productivity, manage competing priorities, and maximize impact across teams and product lines. • Act as an integrator across various work streams, providing broad and balanced perspectives that align with organizational goals. • Assist in preparing and facilitating meetings, tracking initiatives, and ensuring timely follow-up on key action items with IT and other internal stakeholders. 3. Manage Cross-Functional Communication and Collaboration • Serve as a liaison among investment unit leaders to improve information flow and collaboration. • Hold stakeholders accountable to project deadlines and deliverables. • Promote alignment and synergy between teams by identifying shared goals and opportunities for integration. 4. Lead Data Analysis and Reporting Efforts • Collect, analyze, and interpret investment data to provide insights and recommendations for leadership decision-making. • Develop clear, actionable reports for Member Offices, carrier partners, and senior management. • Monitor key performance indicators to identify trends, gaps, and areas for strategic improvement. 5. Drive and Manage Business Initiatives • Own and manage business initiatives from concept through completion, including strategy, planning, communication, testing, implementation, and evaluation. • Coordinate across departments to ensure milestones are met and outcomes align with organizational objectives. • Serve as a central point of contact for project updates, risks, and adjustments. 6. Provide Leadership, Guidance, and Issue Resolution • Steer and co-facilitate committee meetings with the VP of Financial Operations to advance division priorities. • Act as an escalation resource on complex business or operational issues, providing recommendations and resolution strategies. • Model collaboration, innovation, and continuous improvement to strengthen the Investment division's overall effectiveness. Core Competencies Ability to build mutually beneficial relationships with department leaders and diverse personality types Complex problem-solving and critical thinking skills Strong understanding of business units and their processes Understanding of industry data feeds, aggregations, and leveraging these feeds and systems to the maximum extent possible Working knowledge of Target Process project management system Strategic thinking with the ability to identify opportunity and challenges Strong organization skills with the ability to manage multiple priorities with a high degree of follow through Collaborative and team-focused Self-started with ability to work independently in fast paced environment Ability to clearly articulate complex matters, both verbally and in writing Someone who encompasses and leads by our core values: Live by the Golden Rule, Tell the Truth About Everything, Simplify Complexity, Build Lasting, Mutually Beneficial Relationships, and Protect our Innovative and Entrepreneurial Culture Supervisory Responsibility Not responsible for supervising employees. Required Education and Experience High School Diploma or GED Preferred Education and Experience Associates or Bachelor's degree 3 - 5 years of experience in Investment Operations Trained in Target Process Physical Demands This is a largely sedentary role. It may involve repetitive motions in the hands/wrists as this role is dependent on consistent computer-use during the workday. Salary Range : $70,000-80,000 Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate's relevant qualifications, skills, and experience. Position Type and Expected Hours of Work Days and typical hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some flexibility in working hours is allowed, but the employee must work 40 hours each week to maintain full-time status. Up to 2 days WFH per week, per policy. Valmark reserves the right to modify, interpret, or apply this in any way the Company desires. This in no way implies this is an all-inclusive list of responsibilities to be performed by the Employee in this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.

Requirements Requirements: Proficient with Microsoft Office Suite (Specifically Excel, Word, and Outlook). Must have excellent written and verbal communication skills with the ability to convey technical information, decisions, and approaches to both technical and non-technical audiences. Ability to independently identify, research and resolve issues. Ability to Analyze and act on multiple tasks considering their priority. ERP implementation experience, preferably with Microsoft Dynamics F/O. Has a good understanding of best practice business processes and application. Well- organized individual who can work with minimal amount of supervision. Preferred Qualifications: 1-3 years of experience with Microsoft Dynamics AX/ Dynamics 365 F&O (Supply Chain/Manufacturing). Strong Data Analysis and presentation skills. Experience working with Microsoft DevOps and Visio. Building SQL queries. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, vendors, non-engineers and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations: Maintains a valid Driver's License. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to operational or other company demands. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of computer system issues and business related issues with IT. Research, read, analyze and interpret written materials, meet and exceed company standards, ensure compliance with company policies, respond appropriately to feedback to make improvements, maintain positive working relationships, troubleshoot and solve problems. Physical: Must be able to use computer equipment, exerting up to 40 lbs of force occasionally and or a negligible amount of force constantly to move objects, kneel, reach, push, pull and lift for sustained periods of time. Must be able to stand, walk, sit and type for long periods of time. Exposure to moderate noise level. Knowledge, Skills, and Abilities Required: Knowledge of IT, modern business communication, office procedures and methods. Must be able to work with other departments and AMT employees. Must also be able to work with clients, vendors and 3rd party suppliers. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephone, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel. When you join our team we don't think you should have to wait for your benefits to kick in. That's why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don't want you to live to work, we want you to work and live. What you can expect as an Data Analyst at West Star: We are seeking a highly skilled Data Analyst with expertise in Power BI data modeling and report development. In this role, you will work with complex data sets, build interactive reports, and provide data-driven insights to support business decision-making. The ideal candidate has strong analytical skills, experience in data visualization, and the ability to optimize reporting processes. This role is open to candidates in Cleveland, OH, or East Alton, IL. You will be ESSENTIAL to many FUNCTIONS including:· Develop Power BI dashboards and reports to support business functions. Design and implement data models to optimize reporting performance. Extract, transform, and load (ETL) data from various sources into Power BI. Write and optimize DAX queries to enhance report functionality. Collaborate with business teams to gather reporting requirements and deliver actionable insights. Ensure data accuracy, consistency, and security within reporting solutions. Monitor and maintain Power BI performance, making necessary optimizations. Stay up to date with Power BI best practices and industry trends. Follow industry best practices in data visualization, modeling, and reporting to ensure high-quality, scalable solutions. Work closely with IT and data engineering teams to optimize data architecture for reporting. Effectively and clearly communicate (i.e., speak, write, read) in English. Any other job-related duties as assigned by supervisor or management.

The Business Analyst will review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies. Responsibilities: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Improve systems by studying current practices; designing modifications Recommend controls by identifying problems; writing improved procedures Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions Maintain user confidence and protect operations by keeping information confidential Prepare technical reports by collecting, analyzing and summarizing information and trends Contribute to team effort by accomplishing related results as needed Validate resource requirements and develop cost estimate models Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Review a variety of areas including operations, purchasing, inventory, distribution and facilities Understand and communicate the financial and operational impact of any changes Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Requirements: Associate's degree required; Bachelor's degree preferred 2-4 years of experience in the field or in a related area required Microsoft Access and Excel required Experience with an ERP system required Cost Accounting experience preferred Experience in a manufacturing environment required Extremely organized with strong time-management skills Detail oriented, analytical and inquisitive Ability to work independently as well as to collaborate with others Rely on experience and judgment to plan and accomplish goals. Run reports through ERP system (Radius) as well as Excel and Access for production and the shop floor for productivity. Also the back up for the costing estimator. A degree is a plus but necessary. Green Belt is a plus. Bonus eligible - $1,500/year Monday-Friday 8:00am-5:00pm

Lead Data Analyst / Business Analyst * Strong experience with Google Cloud Platform(GCP) services, including BigQuery and preferably Dataform. * Advanced SQL expertise for complex data transformations and analysis. * Moderate to advanced data modelling experience preferably medallion data architecture. * Advanced experience gathering and documenting requirements and translating requirements into technical data solutions primarily SQL based. * Experience in data quality rules and implementation of data quality strategies. * Experienced with test data assets * Excellent written and verbal communication * Working knowledge of Python, Google Cloud Composer or Google Cloud Dataflow Salary Range- $90,000-$110,000 a year

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of an Entry Level Business Analyst at our Headquarters location in Warren, OH. This position is an onsite position working at our Headquarters location in Warren, OH. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Provide financial analysis on existing and prospective business opportunities Work with various departments to obtain miscellaneous financial data Collaborate with project team to identify strategies that improve profitability Assist fellow members with various projects Perform related duties as required Requirements: Strong computer skills and proficiency in Excel Ability to multi-task and meet deadlines in a fast paced environment Must be detail-oriented, efficient and possess strong organizational skills Must be a team player and maintain good relationships with fellow AVI team members A Bachelor s degree in Accounting or Finance preferred Ability to make decisions and problem solve during high demand situations Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

As an INSXCloud Business Analyst you will work with cross-functional teams throughout the organization, including the PMO, Development, and other business stakeholders. This role reports directly to a Business Analyst, Team Lead and will be an essential contributor to our existing team of seasoned business analysts. You will work both independently and within the group to complete project deliverables that include site features, upgrades, and large-scale enhancements to our health insurance quoting and enrollment platform. ESSENTIAL DUTIES AND RESPONSIBILITIES * Continual evaluation of platform process flows and form a deep understanding of any impact stakeholder requested changes may introduce. * Act as the subject matter expert (SME) on assigned projects. * Translate high-level project requirements into development-ready technical documentation, user stories, and acceptance criteria. * Develop test case scenarios that align with project outcomes and acceptance criteria. * Execute manual user-acceptance testing (UAT) within test environments and identify gaps or bugs. * Communicate insights and plans to cross-functional team members and management. * Serve as a liaison between INSXCloud, the development team, clients, and business stakeholders. * Monitor project deliverables and ensure timely completion of project milestones. * Identify defects within the platform and define required fixes. * Other duties as assigned.

About Us Do great things in uncharted territory and experience the excitement of taking your career to new heights at INSIGHT2PROFIT, a rapidly growing leader in pricing and profitability consulting and technology. At INSIGHT, smart and ambitious people just like you are transforming the way businesses think and operate to achieve extraordinary outcomes. With our proven business model and your fresh perspective, you'll have the opportunity to take on a highly visible role, make a meaningful impact, and help steer our company towards even greater heights. Join us today and take your career to and take your career to the next level with INSIGHT! Are you a data driven change maker? Investigate our consulting opportunities. Using your detective skills, you'll identify and define the analytical and reporting needs required to support our clients on new engagements. You will use your business and client knowledge while partnering with the client teams to tackle pricing management challenges. Core Responsibilities: Provide hands-on client consulting and analysis to drive sustainable growth by implementing and managing pricing and profit strategies. Collaborate with internal and client teams to identify and define analytical and business requirements that support client objectives. Utilize analytical and problem-solving skills to develop models, manipulate data, and uncover trends that reveal business opportunities for clients. Characteristics: Exhibits a proactive problem-solving approach and attitude. Able to identify alternative approaches and make recommendations. Demonstrates an ability to be inventive in seeking solutions. Analysis of data and facts to present a compelling argument. Responsibilities Responsibilities: Project Execution: Prioritizes & delivers all assigned project tasks per project timeline on-time with quality results; performs tasks with a sense of urgency. Follows standard processes, templates & tools for building client materials. Identifies & communicates status, risks & issues impacting the quality or timeliness of work. Pricing Analytics: Demonstrates interest and/or competence in tools needed to deliver project analysis (Excel, Power Pivot, and other analytical tools and software, etc.). Provides analysis and models as directed from team leads. Completes ad hoc data queries & analysis in Excel or other tools. Demonstrates superb attention to detail. Client Engagement: High level of exposure to C-suite leadership. Responsible for routine reporting including communication deck to clients. Presents analysis during internal client working sessions & with client. Ability to absorb constructive feedback to improve client deliverables. Demonstrates use of listening & questioning techniques to understand issues & problems. Team Engagement: Collaborative thought partner with internal and external teams. Participate in all company growth initiatives. Be a role model of our culture and core values, both internally and externally. Active contributor to individual and team deliverables. Proactively manages quality of own work. Qualifications Qualifications: Education: Bachelor's degree in Business, Finance, Management, Economics, Statistics, Actuarial Science, Data Science, Mathematics, Engineering, Computer Science or a related field. Anticipated graduation date of 2026. Experience: Demonstrated project management capabilities (practical and/or academic) Skills/Abilities: Proficient in computer applications including Excel, PowerPoint, etc. Upbeat, driven, and action-oriented professional. Strong analytical and interpersonal skills, including a strong sense of personal accountability. High degree of ambition to perform in a dynamic environment. Travel: 6-8 days per month target. Compensation: The annual salary for this position in Cleveland, OH and Columbus, OH is 72,500. The annual salary for this position in Chicago, IL is $77,500. Employees may also be eligible to participate in the annual discretionary bonus program. Benefits & Dynamic Rewards: Enjoy industry-leading benefits and programs designed to enhance wellness and support work-life harmony. Specifically, we offer a comprehensive benefits package including medical, dental and vision coverage (available from your start date), a 401(k) plan with company contribution, generous paid time off, and a range of professional development opportunities including a tuition reimbursement program. Eligible employees may also participate in annual merit increases and long-term incentive program. INSIGHT offers an appealing environment for self-directed individuals who embrace opportunity in all areas of work and life. If you are seeking the excitement of an entrepreneurial organization with a track record of accomplishment and phenomenal growth, take a closer look at INSIGHT. Career breakthroughs like this don't come along every day. Apply and tell us how you'll help us shape the direction of a booming industry. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. INSIGHT2PROFIT is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

+ This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives. **Essential Job Functions** Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include: + Create, edit, and test application and operational procedures for Lockbox Operations and Support. + Write and execute test scripts for operational testing of applications in process improvement projects. + Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications + Mine data from primary and secondary sources often using complex joins across multiple datasets. + Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures. + Delivering high quality support and great service to our internal/external partners and clients. + Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects. + Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business. **More broadly, analysts are expected to display the following skills and competencies:** + Strong problem solving through ability to analyze qualitative, operational & financial data + Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types + Ability to concisely and effectively communicate with senior management + High degree of adaptability & intellectual curiosity, comfortable with ambiguity + Exceptional teamwork and collaboration **Required Qualifications** + Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment + Attention to detail in documenting and implementing requirements + Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues + Excellent written and verbal communication skills + Ability to effectively manage change + Ability to stay on top of task assignments + Strong decision making and analytical skills + Ability to facilitate research and resolution of sometimes less-than-straight-forward issues + Strong aptitude to technology based tools and databases (i.e., Excel, Access) + Interest, willingness and ability to assimilate information quickly and succinctly + Works well in a team-based environment **Preferred Qualifications** + 1-2 years of Operational Analyst experience + Technically savvy in relation to Windows systems and software + Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Company: Davey Resource Group, Inc. Additional Locations: Office | Richfield, OH Work Site: On Site Seeking a Summer 2026 UAM Operations Support Intern to join our fast-paced, collaborative, and innovative team of professionals! The internship offers competitive pay, full-time hours, group and independent working environments, end-of-internship capstone presentations, and experience in a high-demand industry! The UAM Operations Support Interns will assist our team in impacting client experience and team process improvements. The ability to adapt, think critically, and build strong relationships with the operations team is essential to the success of this role. Key areas of focus include data analysis of labor hours, financial data, and planning administrative tasks. Applications are accepted through February 1, 2026. Job Duties What You'll Do: Perform analysis for operations management to support the large contract bid process Perform analysis for work in progress, invoicing, accounts receivable, operational efficiency, and subcontracting services Monitor operating results and identify measures to improve performance and efficiency Work with SAP, Excel, and similar platforms to manage and communicate operational results Year-end planning to assist the Business Operations Manager with building budgeting tools and spreadsheets for all business lines. Qualifications Skills We're Seeking: 1-2 years of relevant work experience, or equivalent coursework Experience working with data from SAP or similar business management software, Excel, and similar formats preferred Comfortability with mathematics, computer science, finance, or similar quantitative disciplines Ability to present analysis to a group audience in person and via webinar Passion for collaborating with and influencing others to drive process change Strong interpersonal, analytical, and problem-solving skills. Ability to be physically onsite in Richfield, OH office Working toward 4-year degree Additional Information A successful candidate will work with multiple groups of people, including operations management, accounting, business operations, and service line leadership. The role will be on-site in Richfield, OH. This position may take many forms as the role is developed and will require a motivated self-starter who can identify key tasks and items necessary for operational success. The ability to work in teams is critical to success in this role. Specifics: Opportunities for advancement $20 starting pay, 40-hour weeks May-August 2026 with the opportunity to return or continue in the fall Capstone end of internship presentation The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law. Utility Asset Management is a division of Davey Resource Group, Inc. (DRG), a Davey company. Davey has been employee-owned since 1979. Our engineering, field services, inspection, and construction teams help keep the world connected, supporting the infrastructure of our electric utility and communications partners. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental and utility infrastructure consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our people, offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there's a place for you at Davey. To learn more, visit Davey.com. Accommodations: If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions. If you need assistance at any time, please contact us at ************** or at ********************. Employment Type: Intern Job Type: Full Time Travel Expectations: None

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. Engage adjacent ITP teams where additional skill sets and knowledge are required. Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D Professional certification and/or experience leading professional development activities in business analysis, change management or project management. Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. Experience in the Consumer Packaged Goods (CPG) industry. Willingness to learn system configuration Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: Helping our Employees Thrive Delivering on Our Purpose Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid

Your Opportunity as the Lead Analyst, IS Business Analysis - PLM Specifications The J.M. Smucker Co. Information Services, Transformation & Portfolio (ITP) department enables people, process and/or technology solutions for capabilities that help our business perform, transform, and grow. The Lead Business Analyst, on the ITP Commercial Operations Team, realizes this purpose by serving as a subject matter expert, key partner and relationship manager for the Commercial business function specifically including the business areas of Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. This role demonstrates in-depth knowledge of the business and business analysis, including the ability to translate needs, pain points and requirements related to business processes and systems into proposed projects and actionable specifications that can be understood by solution delivery teams. The Lead Business Analyst role also utilizes project management skills to organize and deliver efforts, often involving multiple teams. As a leader within the business analysis discipline, this role is looked upon to coach others on skills required to enable change and be an effective liaison between technical and non-technical audiences. This hands-on position requires limited guidance, strong relationship building and communication skills, a customer service mindset, critical thinking, and a commitment to quality deliverables. Location: Orrville, OH (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Cultivate relationships and learn the business * Serve as the subject matter expert and/or liaison from the Specification Management/PLM Center of Excellence to the business areas of Raw Materials, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality. * Build positive, trusting relationships with business customers and develop a deep understanding of how they operate and what they need. * Foster strong, collaborative relationships with internal team members and vendors in helping to address business priorities. * Understand the process, systems and data landscape in the business areas, including security and compliance needs. Initiate, manage and deliver projects * Participate in system planning, requirements gathering, design, configuration, testing, and training activities of new PLM system implementations or upgrades. * Create and/or influence deliverables such as project plans, business process flows, change impacts, solution requirements, test plans, cutover plans, training documents, and support plans. * Support business areas with new project generation/continuous improvement work while constructively challenging ROI, priority, and connection to business and technical roadmaps. * Consult with subject matter experts to document existing process and business capabilities, research best practices and propose future processes in the spirit of continuous improvement. * Define requirements based on translation of business needs and gaps collaboratively with stakeholders, leading to solution design. * Collaborate with delivery teams on solution design, identifying appropriate actions based on guidelines and acting as a champion to ensure delivered solutions meet the intended design. * May serve as a project manager on medium to large efforts pertaining to directly supported business areas, applying standard project methodologies used at Smucker. Support and maintain new and existing solutions * Serve as point of contact for business partners regarding system access and support and periodically meet to review progress. * Engage adjacent ITP teams where additional skill sets and knowledge are required. * Facilitate review of software licenses, risk profile and ITP general controls compliance pertaining to third-party vendors. Strengthen the Business Analysis community * Mentor and guide others to help advance business analysis within Smucker as a discipline, community of practice and profession. * Serve as a contributor to the Business Analyst Center of Excellence, seeking opportunities to lead change and share knowledge broadly. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: * 5+ years of relevant work experience with either a Bachelor's degree in a related field or specialized training (including on-the-job). * Experience working directly with business customers within, but not limited to Raw Material Ingredients, Co-Pack, TSO, Plant Quality, and Corporate Quality areas. * Experience with Software-as-a-Service (SaaS) implementations within an integrated enterprise environment. * Experience leading project activities with a strong understanding of project management methodology and software delivery life cycle (SDLC). * Effective communicator and facilitator, with ability to lead efficient meetings with varied audiences (leadership, vendors, etc.). * Strong customer service mindset, with an ability to understand and advocate for customer needs while setting appropriate expectations and boundaries. Additional skills and experience that we think would make someone successful in this role (not required): * Experience implementing or supporting PLM or other enterprise level software relating to Quality, Operations, Regulatory, and/or R&D * Professional certification and/or experience leading professional development activities in business analysis, change management or project management. * Familiarity with data integration methods and data conversion activities. Experience creating requirements and design documentation pertaining to data integration or conversion. * Experience in the Consumer Packaged Goods (CPG) industry. * Willingness to learn system configuration * Willingness to learn AI data analysis and AI Skills sets as they become available/implemented in our systems Learn more about working at Smucker: * Helping our Employees Thrive * Delivering on Our Purpose * Our Continued Commitment to Ensuring a Workplace for All Follow us on LinkedIn #LI-Hybrid