Post job

Business intelligence analyst jobs in Carmel, IN - 199 jobs

All
Business Intelligence Analyst
Data Analyst
Lead Business Analyst
Business Systems Consultant
Business Analyst
Senior Business Consultant
Business Intelligence Lead
Business Intelligence Manager
Systems Analyst
Business Process Analyst
Business Analyst-Consultant
Business/Applications Analyst
Lead Business Systems Analyst
  • Business Analyst

    Astemo Ltd.

    Business intelligence analyst job in Greenfield, IN

    The Business Analyst will provide cost expertise for the xEV Business Unit (BU) to support the achievement of optimal cost targets. This role involves researching current cost drivers and setting targets across the value chain for equipment, materials, and manufacturing. Additionally, the Business Analyst will support market research and pursuit plans to optimize the Astemos manufacturing capabilities. Minimum Qualifications (Education, Experience, and Skills): Bachelor/master's degree in engineering, finance, operations, or data analytics At least 3 years of experience in the manufacturing sector Preferred Qualifications (Education, Experience, and Skills): 1 year of experience in cost analysis 3 years of Experience in Manufacturing Position Duties and Responsibilities Based on customer requests for new business or to improve current business, provide optimal cost analysis for manufacturing 50% Support business needs by utilizing market intelligence and internal capabilities to support acquiring new business 15% Maintain an internal database with latest manufacturing cost including raw material, labor etc. 10% Co-lead the VEC activities with BU purchasing team from preparing parts to scheduling with suppliers 10% Other duties upon request 10% Create and update templates for benchmarking 5% Skills and Abilities: Corporate P&L familiarity Microsoft Office proficiency Ability to work cross-functionally and globally. Collaboration across remote sites High accountability Project management Analytical & problem solving Communication & presentation Supervisory Responsibilities: None Software: Microsoft Office Suite SAP Essential to Job Functions - Physical and/or Mental Restrictions: Ability to work for extended periods of time while sitting Standing, walking, and bending for the duration of the workday Ability to lift and/or move up to twenty-five pounds Visual ability to work accurately with detailed information and a computer screen Work Environment - Travel, Noise, Smells, Quiet, Indoors or Outdoors, etc. May require up to 20% travel Open office setting Factory setting with noise Night meetings with global partners
    $58k-81k yearly est. 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Manufacturing System Analyst

    Brooksource 4.1company rating

    Business intelligence analyst job in Plainfield, IN

    Job Title: Loftware Specialist / Analyst Contract Duration: 3 months (with strong potential for extension & opportunity for conversion) We are seeking a mid-level Loftware Specialist / Analyst to own and advance enterprise labeling across warehouse, distribution, and manufacturing operations. You will configure and maintain Loftware (Spectrum/NiceLabel), integrate it with SAP EWM/WMS, WES, and MES, validate changes under GxP/Part 11/Annex 11, and ensure right-first-time, audit-ready labeling for regulated products moving through the site. Key Responsibilities Loftware Platform Configuration & Administration Configure label templates, data sources, automation workflows, role-based security, audit trails, environments (DEV/QA/PROD), and version control. Set up printer definitions, drivers, queues, and profiles for thermal/laser/RFID printers; manage printer fleet performance and availability. Label Template Design & Data Mapping Build/maintain operational labels (receiving, storage, pick/pack, shipping, returns, QA sampling, kitting, rework, calibration). Implement GS1/ISO-compliant symbologies (e.g., 2D DataMatrix, QR, Code 128) including human-readable content, quiet zones, and print quality checks. Map data from SAP EWM/WMS, WES, MES/LIMS and middleware (JSON/XML) with robust validation, fallback rules, and exception handling. Integration & Event-Driven Print Automation Design, implement, and support integrations between Loftware and source systems via REST APIs, web services, middleware (e.g., PI/PO, MuleSoft). Orchestrate event-driven printing tied to warehouse execution triggers (GR, putaway, wave pick, pack, ship, returns, cycle counts). Validation, Compliance & Release Management Lead CSV activities for Loftware changes and integrations (risk assessments, requirements traceability, test planning/execution, release notes). Enforce SDLC, GxP, 21 CFR Part 11, EU Annex 11, and ALCOA+ data integrity; maintain audit-ready configurations and artifacts. Manage controlled change: baselines, approvals, environment promotion, rollback strategies, and training updates. Operational Support & Incident Management Triage misprints, data mismatches, printer failures; perform root cause analysis and corrective/preventive actions (CAPA). Monitor and report KPIs (label accuracy, print latency, MTTR, reprint rate, template defects); drive continuous improvement. Cross-Functional Collaboration Partner with Warehouse Operations, Quality/Serialization, Supply Chain IT, and Global Labeling to translate business rules into labeling logic. Coordinate with global/local teams on standardization, template governance, and deployment schedules. Documentation (as part of ops) Maintain configuration records, environment run books, SOP/work instructions for labeling operations, and user access/role matrices. Ideal Candidate Profile 3-5 years hands-on with Loftware Spectrum/NiceLabel or similar enterprise labeling platforms in a regulated manufacturing/distribution setting. Strong grasp of warehouse process flows (SAP EWM/WMS, WES) and event-driven printing; experience with MES/LIMS touchpoints. Proven capability with GxP, SDLC, Part 11/Annex 11, and data integrity in labeling systems and electronic records. Skilled in barcode standards (GS1), serialization/aggregation concepts, and print quality/legibility requirements. Comfortable owning platform configuration, integrations, and printer fleets in fast-paced, ambiguous environments. Excellent communication and stakeholder coordination skills; can translate operational rules into robust, testable label logic. Background in Warehouse Management, Supply Chain IT, Computer Science/Information Systems preferred. Tools & Technologies (Nice to Have) Loftware: Spectrum, NiceLabel (Designer, Automation, Control Center) ERP/WMS/WES: SAP EWM/S4; WES platforms (eventing, wave management) Interfaces: REST APIs, JSON/XML mappings, middleware (SAP PI/PO, MuleSoft), basic SQL for troubleshooting Printers/Media: Zebra/Sato/TSC, RFID encoding, driver packages, label stock and ribbon selection Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $63k-84k yearly est. 3d ago
  • Business Intelligence Lead - Sales Enablement

    Delta Faucet Company of Tennessee

    Business intelligence analyst job in Indianapolis, IN

    At Delta Faucet Company, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your Role at Delta Faucet The Business Intelligence (BI) Lead serves as the Trade Channel organizational authority on data, analytics, and storytelling, driving how the organization collects, manages, visualizes, and interprets information to guide business decisions. This role leads the development and execution of the Business Intelligence roadmap, accounting for current and future needs of the business. As a change agent, champions data literacy and data-informed decision making. Responsibilities Strategy / BI Leadership: Define and execute the Business Intelligence roadmap, aligned with the Trade organization strategy, setting priorities, milestones, and success metrics. Champion data literacy and democratization across teams, empowering stakeholders to make informed, insight-driven, and timely decisions. Serve as the primary liaison to the BI Leadership Council, representing Trade Sales in cross-functional data strategy, governance, and artificial intelligence (AI) discussions. Collaborate with the organization and cross functional stakeholders to improve data acquisition, analysis, and synthesis for strategic growth projects. Informs business of emerging capabilities and data providers to enhance BI operations. Data Architecture: Own and manage Trade data architecture, including collection, quality, and storage of: customer point-of-sale data, builder specifications, and program submissions. Align Trade data within the company's enterprise data governance framework, ensuring integration with other core business systems. Define data requirements, schema, and transformation logic in collaboration with IT and business stakeholders. Data Visualization: Lead the creation of interactive dashboards, reports, and visual tools that enable data-driven decision-making across functions within the Trade organization. Establish KPIs as a “single source of truth” for trade channel performance measurement, ensuring consistent metrics and definitions across the organization. Develop intuitive design standards and visualization best practices that promote clarity, usability, and adoption. Drive user enablement through training, documentation, and reinforcement to ensure effective and consistent use of BI tools. Analysis & Insight Development: Synthesize large, complex datasets to identify trends, patterns, and anomalies that drive business understanding and action. Conduct diagnostic and predictive analyses to determine what happened, why it happened, and what it indicates for future performance. Translate insights into clear narratives and recommendations that influence strategic and tactical decisions. Partner with stakeholders to design and deliver ad hoc analyses, presentations, and reports that support key initiatives and leadership priorities. Qualifications Educational Background: Bachelor's degree in data science, business analytics, information systems, or related field Experience: 7+ years of experience in business intelligence, data analytics, or data architecture, with demonstrated leadership responsibility. Technical Skills: Strong proficiency in BI tools (e.g., Power BI, Tableau, Qlik) and data management technologies (e.g., SQL, Snowflake, Azure, Python) Demonstrated experience in building dashboards and reports that drive business decisions and adoption. Proven ability to design and manage data architecture that supports enterprise-scale analytics. Competencies Customer-focused with strong stakeholder relationship management skills. Highly organized, detail-oriented, proactive, and autonomous Strategic mindset, able to align business strategy with BI requirements and roadmap Curious, problem-solving, capable of finding new unique ways to solve problems Team-oriented and adaptable to cross-functional collaboration Persuasive, transformational leader able to champion change initiatives Passionate about supporting DFC's mission to transform the experience of water Why Join Us? At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization. Here are some of the benefits we offer for your personal and professional growth: Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company. Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe. Company: Delta Faucet CompanyFull time Hiring Range: $103,700.00 - $163,020.00Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills. Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position . The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish #LI-Remote
    $103.7k-163k yearly Auto-Apply 46d ago
  • Data Governance Analyst

    Old National Bank 4.4company rating

    Business intelligence analyst job in Indianapolis, IN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Job Summary The Data Governance Analyst will support the development and execution of enterprise-wide data governance initiatives. This role will focus on ensuring the integrity, quality, and protection of data assets through the implementation of governance frameworks, data quality controls, and metadata management practices. The Analyst will work closely with business units, IT, and compliance teams to support the organization's data governance strategy and ensure alignment with regulatory and risk management expectations. Salary Range The annual salary range for this position is $60,000.00 - $121,300.00. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities Data Governance Operations Assist in the implementation and maintenance of the enterprise data governance framework, including policies, standards, and procedures. Support the development and execution of data quality rules, issue tracking, and remediation processes. Maintain and enhance metadata repositories and data catalogs using tools such as Informatica or Microsoft Purview. Data Stewardship and Collaboration Partner with data owners, stewards, and business units to define and document data definitions, lineage, and usage. Facilitate working groups and workshops to gather requirements and promote data governance awareness across the organization. Risk and Compliance Support Monitor and report on data governance metrics, including data quality trends, audit findings, and remediation progress. Support internal and external audits by providing documentation and evidence of data governance controls and practices. Project and Initiative Support Contribute to enterprise initiatives such as the Modern Data Platform migration, report certification programs, and regulatory reporting enhancements. Participate in cross-functional projects to ensure data governance requirements are embedded in system implementations and process changes. Qualifications and Education Requirements Bachelor's degree in information systems, Business, Risk Management, or a related field. 2+ years of experience in data governance, data management, or risk/compliance roles. Familiarity with data governance frameworks (e.g., DCAM, NIST Privacy Framework, FFIEC). Experience with data quality tools, metadata management platforms, and reporting tools. Strong analytical, communication, and collaboration skills. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $60k-121.3k yearly Auto-Apply 2d ago
  • Business Analyst

    Nexxt Spine 4.1company rating

    Business intelligence analyst job in Noblesville, IN

    Nexxt Spine LLC, Noblesville, IN Nexxt Spine LLC, a leader in the medical device industry, designing, manufacturing, and distributing an expanding portfolio of cutting-edge spinal implants and instrument. We are committed to fostering a culture of innovation, excellence, and employee engagement. Reporting to the CFO, the Business Analyst is responsible for providing essential ERP systems support using Business Central and Power BI to support the data needs of the company. Responsible for providing data and reports, but more importantly insights to end users and decision makers. The business analyst role is to use data to identify trends, find improvement opportunities and help the entire company become more efficient. This position requires attention to detail, organizational skills, and insight. Essential Job Functions: Gathering, reviewing, and analyzing business and industry data using data analytics tools. Liaising between various business departments and groups. Maintaining, evaluating, analyzing, and communicating systems processes. Develop and maintain a process for end users and decision makers to request reports out of Business Central using Power BI and other data extraction tools. Must review and analyze data prior to request being fulfilled, including relevant analytics and observations regarding the data and how it may be used for the requested purpose. Identify opportunities for process automation and recommend improvements to enhance operational efficiency. Qualifications: Bachelor's Degree or equivalent experience in business and/or data analytics. Advanced proficiency in Python, Microsoft Excel, Power BI, AI and Business Central. Detail-oriented with strong analytical and organizational abilities. Demonstrated ability to analyze data for quality and accuracy before being released. Strong sense of urgency and problem-solving skills. Ability to thrive in a fast-paced environment. Ability to communicate clearly, concisely, and professionally with staff at all levels of the organization.
    $61k-84k yearly est. 19d ago
  • Data Analyst

    Apidel Technologies 4.1company rating

    Business intelligence analyst job in Indianapolis, IN

    Job Description Data Analyst is responsible for collecting, processing, and analyzing data to help make data-driven decisions. This role involves working with large datasets, identifying trends, creating reports, and providing actionable insights to stakeholders. Job Summary: The Data Analyst is responsible for collecting, processing, and analyzing data to help organizations make data-driven decisions. This role involves working with large datasets, identifying trends, creating reports, and providing actionable insights to stakeholders. Key Responsibilities: Gather, clean, and organize large datasets from various sources. Validate and verify data accuracy, consistency, and completeness across various data sources. Identify and resolve data discrepancies, inconsistencies and errors. Performa routine and ad hoc data quality checks using automated and manual validation techniques. Work closely with data entry teams and other analysts and stakeholders to ensure data integrity. Perform data analysis to identify trends, patterns, and correlations. Develop reports, dashboards, and visualizations using tools like Excel, SQL, Tableau, or Power BI. Collaborate with cross-functional teams to support business objectives. Interpret data to provide strategic recommendations and business insights. Ensure data accuracy and integrity. Use statistical techniques and predictive modeling to improve decision-making. Document processes and methodologies for data collection and analysis. Required Skills & Qualifications: Bachelors degree in Statistics, Mathematics, Computer Science, Economics, or a related field. Proficiency in data analysis tools such as SQL, Python, R, or Excel. Experience with data visualization tools like Tableau, Power BI, or Google Data Studio. Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to work independently and in a team-oriented environment. Attention to detail and a strong understanding of data governance principles. Preferred Qualifications: Experience in machine learning, predictive modeling, or statistical analysis. Knowledge of database management and ETL (Extract, Transform, Load) processes. Familiarity with cloud platforms such as AWS, Google Cloud, or Azure.
    $44k-65k yearly est. 11d ago
  • Lead - Competitive Intelligence

    Indegene 4.4company rating

    Business intelligence analyst job in Gas City, IN

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out ************************ Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene's high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Role: Lead - Competitive Intelligence Experience : 6-8+ years Description: Define CI strategy and lead foresight initiatives. Advise senior leadership across portfolios and therapeutic areas, integrating CI into enterprise-level planning. Key Responsibilities: - Define and implement CI vision and roadmap across portfolios/franchises. * Oversee strategic CI engagements including war games, foresight analysis, and threat modeling. * Integrate CI into Long-Range Planning (LRP), LCM, BD&L evaluations, and M&A due diligence. * Develop CI standards, tools, and automation dashboards. * Communicate strategic implications to C-level stakeholders. Technical and Market Expertise : * Deep strategic understanding of the global biopharma landscape. * Ability to lead competitive risk forecasting and disruption modeling. * Design CI frameworks across pipelines, launches, and portfolios. * Expertise in advanced tools for CI visualization, automated tracking, and competitive simulations. * Define CI standards and best practices across the organization. * Drive innovation in CI methodologies and digital ecosystems. * All Senior Analyst-level expertise. Stakeholder Engagement & Communication: * Serve as CI advisor to senior leadership. * Drive strategic conversations across Commercial, R&D, Medical, BD&L. * Represent CI in portfolio reviews and executive forums. * Build and lead CI capabilities across the organization. Preferred Skills: * Skilled in competitive simulations (war games, tabletop exercises). * Expertise in predictive CI tools and horizon scanning. * Experience building digital CI ecosystems. Education: Master's in Life Sciences + MBA Why Join Us: * Influence corporate-level decisions through CI. * Define and lead CI capabilities. * Drive innovation and foresight in CI. Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate's merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
    $89k-117k yearly est. 60d+ ago
  • IN-IDOH-Data Analyst

    Novalink Solutions LLC 3.1company rating

    Business intelligence analyst job in Indianapolis, IN

    Job DescriptionThe Data Analyst validates and analyzes a variety of agency data sources to garner public health insight. The incumbent will produce reports and support data-related activities for the several divisions. In addition, this role will assist with curation and analysis of various other datasets and assist teams with integrating new data and information into existing and new reports. JOB DUTIES • Serves as project lead/subject matter expert for specific data sources, as assigned • Reviews and provides feedback on the work products of other analysts • Responsible for transferring raw data to the appropriate location for use in data analysis projects • Wrangles, cleans, and validates agency data sources with minimal guidance • Conducts general analysis of agency datasets; serves as project lead, as assigned. • Contributes to complex analysis of agency datasets, as requested • Conducts data quality checks to ensure the validity and cleanliness of agency datasets prior to their use in analysis and reporting • Oversee and review projects completed by associate analysts, as requested by senior analyst • Interprets data and from multiple sources using a variety of analytical techniques, ranging from simple data aggregation to data mining, to more complex statistical methodologies • Collaborate with internal and external partners to develop novel ways of using and reporting out data. • Provide technical assistance to program areas for the creation of reports and grant deliverables REQUIREMENTS • Demonstrated experience with data queries and transformations (including cleansing and standardizing) with SQL. • Demonstrated experience with SAS and either R or Python, including data cleaning, running descriptive statistics and full analyses. • Working knowledge of epidemiological methods, study design, and analysis needed with an understanding of both qualitative and quantitative data. • Working knowledge of MS Office Suite including Excel, Word, and PowerPoint. • Effective time management and program management skills. • Ability to work in a team environment with multiple and fluid demands. • Ability to maintain effective and professional working relationships with internal and external customers. • Ability to research and document findings. Candidate submission to include response from candidate describing the purpose and value of a Data Warehouse to a public health entity, speculating what data sources might be included and how they could be enhanced in a Data Warehouse. Is this included? RequirementsSkill Required / Desired Amount of Experience Experience analyzing data and reporting relevant results in a professional non-academic setting. Required 1 Years Ability to use Microsoft Office Suite (Word, PowerPoint, Excel) independently in a professional setting Required 2 Years Experience using R or Python for data analysis and reporting. Required 1 Years Experience using SQL to query a relational database Required 1 Years Experience using SAS for data analysis and reporting. Required 1 Years Experience using Tableau for data visualization Highly desired 1 Years Experience using Azure Portal. Highly desired 1 Years Experience using Microsoft DevOps. Highly desired 1 Years
    $49k-76k yearly est. 22d ago
  • Salesforce Lead Business Analyst

    Encora 4.2company rating

    Business intelligence analyst job in Indianapolis, IN

    Own business analysis, stakeholder alignment, and basic team leadership on a high‑visibility, customer‑facing Salesforce program for an online pharmacy / patient‑support organization. Translate complex HLS workflows into clear, testable requirements across Salesforce Core, Health Cloud (HLS), Service Cloud, and Data Cloud. Validate software requirements, drive UAT, and ensure delivery quality without focusing on pharmaceutical CSV/GxP clinical validation. Act as the day‑to‑day client contact for requirements and release readiness while guiding a small BA/QA pod to consistent, audit‑ready outcomes. Key Responsibilities Requirements & Process Design: Elicit, document, and manage user stories, acceptance criteria, and process maps across contact‑center, prescription intake, benefits verification, refills, and case management. Software Requirements Validation: Establish RTM and coverage from business requirements to functional/non‑functional tests, ensuring scope clarity and change control for Salesforce features (Flows, OmniScripts, LWC, Apex, Data Cloud activations). UAT & Release Readiness: Plan and run UAT; define entry/exit criteria; coordinate defect triage; prepare go/no‑go packets and business sign‑off. Create necessary documentation as outlined by the customer to provide evidence of proper planning and coverage for deployments. Delivery Quality: Maintain standards, templates, and definition‑of‑done across BA/QA deliverables; review story quality, test coverage, and evidence for auditability (non‑clinical). Stakeholder Leadership: Facilitate workshops/playbacks; align pharmacists/ops, care teams, IT, and compliance; escalate trade‑offs in simplicity, usability, risk, and maintainability. Agent & Prompt Design (Optional but Preferred): Partner with product/engineering to specify intents, instructions, grounding context, and evaluation rubrics for Salesforce Agentforce; define agent test scenarios (positive/negative, guardrails) and success metrics. Data Cloud Use Cases: Work with data teams on streams, identity resolution, segments, and activations; ensure privacy‑preserving test data strategies and PHI safeguards. Team Guidance: Provide day‑to‑day direction to 2-3 testers and 4-6 developers; coach on backlog hygiene, story slicing, and stakeholder communication; coordinate with PM/Scrum Master. Continuous Improvement: Monitor Salesforce/HLS releases; adjust backlog and regression suite; codify lessons learned into templates and playbooks. Required Qualifications 7+ years in Business Analysis / Product Owner roles, including 3+ years on Salesforce programs. Proven experience validating software requirements, setting RTM, and driving UAT for Salesforce (Flows, OmniScripts, LWC, Apex, integrations). Hands‑on with Service Cloud contact‑center workflows and Health Cloud patient/case management; familiarity with Data Cloud concepts. Strong facilitation and client‑facing communication; ability to lead small pods and maintain delivery quality standards. Preferred Qualifications Salesforce certifications (Business Analyst, Administrator, Platform App Builder); HLS Cloud and Data Cloud credentials a plus. Experience specifying and testing Salesforce‑aligned agents (Agentforce), including prompt engineering and guardrail design. Experience in working with projects with executives stakeholder visibility Exposure to telephony/omni‑channel, accessibility, and performance considerations in customer‑facing programs. Working Model Agile/Scrum delivery; distributed onshore/nearshore/offshore team; close collaboration with PM/Scrum Master, Architects, and QA Lead. Primary on‑client‑site or remote with periodic travel; acts as the daily voice to business stakeholders for scope, quality, and release readiness.
    $71k-92k yearly est. Auto-Apply 10d ago
  • SAP - Business Process Analyst - Fulltime

    Eli Lilly and Company 4.6company rating

    Business intelligence analyst job in Gas City, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. SAP Business Process Analyst - Full TimeCompany OverviewWho We Are:Lilly is a global healthcare leader that unites caring with discovery to make life better for people around the world. We're a Fortune 500 company, determined to bring life-changing medicines to those who need them and give back to communities through philanthropy and volunteerism. To learn more about Lilly, please visit us at ************************* Lilly offers:· A Purposeful Career-bringing together people who discover and deliver life-changing medicines that improve peoples' lives around the world.· A Balance of Work and Life-creating an environment for employees to be productive in both their lives and their work.· An Opportunity for Growth-providing opportunities for each individual to develop and advance professionally. · A Diverse Culture-committed to uniting individuals across cultures, and developing a comfortable, connected, environment that values diverse thought.· A Vibrant Community-headquartered in downtown Indianapolis, Ind. - Time Magazine ranked Indianapolis a top 10 city to start a new career in. Read more about living in Indianapolis at downtownindy.org.We're looking for:· Highly motivated and driven leaders· Individuals with integrity, excellence and respect for people.· Individuals who want to make a difference in someone else's life.ResponsibilitiesSAP Business Process Analyst Overview: Lilly seeks analysts who will contribute to the Global Finance and Supply Chain business organization while allowing you to build a comprehensive understanding of financial and supply chain business processes in the pharmaceutical industry, and enable you to create business process solutions for Eli Lilly and Company. Your responsibilities will include:· Understanding finance and supply chain business processes and then proposing solutions which advance our business strategy to improve the efficiency, effectiveness, and control mindedness of our processes through the utilization of technology to improve productivity and reduce costs· Designing and developing business process solutions in teams with our information technology partners and operational business experts, who are performing business processes such as month-end financial closing, processing customer orders, supply chain planning, and distribution operations· Providing business process and SAP training, consulting, high-level problem resolution, and process improvement suggestions· Ensuring our solutions are reliable and capable through testing· Searching for and implementing continuous improvements to drive greater value or reduce cost· Managing business customer relationships in order to ensure our needs are consistently met Basic QualificationsRequirements: · Currently attending school and will be graduating with a Bachelor's degree and/or Master's degree in an Information Technology, Business or Scientific related program· Graduation date by August 2023Additional Skills/PreferencesDesired Experience:· A strong commitment to a business career leveraging technology to improve business processes in finance and supply chain areas· Strong analysis/problem assessment skills· Well-developed written and verbal communication skills· Demonstrated teamwork/interpersonal skills· Leadership experience inside and/or outside the classroom· Previous internship or co-op experience within the pharmaceutical industry Additional InformationAdditional Benefits:· Working with multiple business functions around the world to implement new business processes. These functions include sales & marketing, research & development, manufacturing and general & administrative stakeholders. These innovative roles ensure we are always putting our best foot forward to deliver outstanding solutions for the business. Putting our patients first is what we do.· Actively participating on large-cross functional teams to deliver complex SAP projects on time and within budget· Adapting to business changes at unprecedented speed and scale. Every day we are solving new challenges so that we can make life better for our patients. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_************************** ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response. Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups. As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law). #WeAreLilly
    $84k-106k yearly est. Auto-Apply 60d+ ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Business intelligence analyst job in Indianapolis, IN

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 3d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Business intelligence analyst job in Indianapolis, IN

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $74k-96k yearly est. Easy Apply 6d ago
  • Business Intelligence Manager - Sales Efficiency

    Openlane

    Business intelligence analyst job in Carmel, IN

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are looking for a solutions-oriented Business Intelligence Manager, Sales Efficiency to own and scale the sales analytics domain with a clear mandate: make our sales organization more effective and efficient through data, analytics, and AI-enabled decision support. This role is responsible for setting the vision, strategy, and operating model for how analytics enables sales execution. The focus is not on reporting performance after the fact, but on guiding where sales teams should focus, identifying gaps early, and systematically improving productivity and outcomes. Who You Will Work With: You will partner closely with Sales Leadership, Revenue Operations, Product, and Data Engineering to apply the science of sales management-turning complex data into prioritized actions, leading indicators, and scalable insights. This is a hands-on leadership role shaping how a large, two-sided automotive marketplace in the US Market. What You Will Do: Domain Leadership & Vision Own the Sales Efficiency analytics domain end-to-end, including vision, roadmap, success metrics, and adoption. Define how business intelligence, advanced analytics, and AI support sales productivity, prioritization, and execution quality. Establish scalable analytical frameworks and standards that enable consistent decision-making across sales teams. Sales Efficiency & Execution Science Design and operationalize analytics that support core sales management disciplines, including: Rep capacity, focus, and time allocation Territory coverage and account prioritization Funnel health, conversion efficiency, and velocity Leading indicators of risk and opportunity Partner with Sales Leadership to embed analytics into weekly, monthly, and quarterly operating rhythms. Work Prioritization & Gap Detection Build systems that answer: Who should sales teams focus on right now? Where are we under-performing relative to potential? What behaviors or process breakdowns are driving inefficiency? Shift the organization from lagging metrics to leading signals and early warnings. AI-Enabled Decision Support Set the strategy for applying AI and machine learning to sales efficiency, including: Automated insight and anomaly detection Predictive prioritization and scoring models AI-assisted summaries and recommendations for leaders and reps Partner with Product and Engineering to embed insights directly into sales workflows, not just dashboards. Data Architecture & Strategy Oversee the design of scalable data models and pipelines supporting sales analytics, forecasting, and experimentation. Ensure data quality, governance, and trust across all sales-critical datasets. Collaborate with Data Engineering to evolve the analytics stack (Snowflake, Domo, Python) to support advanced and AI-enabled use cases. Experimentation & Continuous Improvement Lead structured experiments to evaluate: Sales process and motion changes Incentives, programs, and enablement initiatives Coverage and staffing models Use insights to inform resource allocation, headcount planning, and execution strategy. Team Leadership & Influence Lead, coach, and develop analysts and BI engineers, raising the bar on analytical rigor and business impact. Act as a trusted thought partner to Sales and executive leadership, translating analytics into clear trade-offs and decisions. Drive adoption by ensuring insights are actionable, trusted, and embedded in daily execution. Must Have's: Leadership & Domain Expertise 5+ years of experience in Business Intelligence, Sales Analytics, Revenue Analytics, or RevOps, with ownership of a functional domain. Experience defining strategy, roadmaps, and success metrics-not just delivering reports. Strong understanding of sales productivity, operating models, and performance management. Analytics & BI Foundations Advanced SQL and experience with cloud data warehouses (Snowflake preferred; Redshift, SQL Server, or Oracle acceptable). Strong data modeling skills across sales funnels, cohorts, productivity, and unit economics. Hands-on experience with BI platforms; Domo experience strongly preferred. AI & Advanced Analytics Practical experience applying machine learning, predictive analytics, or AI-assisted insights to business problems. Strong Python skills for modeling, automation, and experimentation. Ability to assess where AI adds real value versus unnecessary complexity. Systems & Architecture Experience overseeing ETL/ELT pipelines and scalable analytics architectures. Strong understanding of data governance, quality, and performance best practices. Familiarity with cloud-based architectures and security considerations. Mindset & Executive Communication Highly solutions-oriented with strong ownership and accountability. Excellent communication skills with the ability to influence senior stakeholders. Comfortable operating in ambiguity and driving alignment across cross-functional teams. Nice to Have's: Experience supporting field sales, marketplaces, or two-sided platforms. Experience embedding analytics or AI insights into operational tools or workflows. Background in sales capacity modeling, territory optimization, or incentive effectiveness. Deep hands-on experience with Domo Beast Mode and Snowflake optimization. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $80k-104k yearly est. Auto-Apply 14d ago
  • Business Intelligence Manager - Sales Efficiency

    Openlane, Inc.

    Business intelligence analyst job in Carmel, IN

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: We are looking for a solutions-oriented Business Intelligence Manager, Sales Efficiency to own and scale the sales analytics domain with a clear mandate: make our sales organization more effective and efficient through data, analytics, and AI-enabled decision support. This role is responsible for setting the vision, strategy, and operating model for how analytics enables sales execution. The focus is not on reporting performance after the fact, but on guiding where sales teams should focus, identifying gaps early, and systematically improving productivity and outcomes. Who You Will Work With: You will partner closely with Sales Leadership, Revenue Operations, Product, and Data Engineering to apply the science of sales management-turning complex data into prioritized actions, leading indicators, and scalable insights. This is a hands-on leadership role shaping how a large, two-sided automotive marketplace in the US Market. What You Will Do: Domain Leadership & Vision * Own the Sales Efficiency analytics domain end-to-end, including vision, roadmap, success metrics, and adoption. * Define how business intelligence, advanced analytics, and AI support sales productivity, prioritization, and execution quality. * Establish scalable analytical frameworks and standards that enable consistent decision-making across sales teams. Sales Efficiency & Execution Science * Design and operationalize analytics that support core sales management disciplines, including: * Rep capacity, focus, and time allocation * Territory coverage and account prioritization * Funnel health, conversion efficiency, and velocity * Leading indicators of risk and opportunity * Partner with Sales Leadership to embed analytics into weekly, monthly, and quarterly operating rhythms. Work Prioritization & Gap Detection * Build systems that answer: * Who should sales teams focus on right now? * Where are we under-performing relative to potential? * What behaviors or process breakdowns are driving inefficiency? * Shift the organization from lagging metrics to leading signals and early warnings. AI-Enabled Decision Support * Set the strategy for applying AI and machine learning to sales efficiency, including: * Automated insight and anomaly detection * Predictive prioritization and scoring models * AI-assisted summaries and recommendations for leaders and reps * Partner with Product and Engineering to embed insights directly into sales workflows, not just dashboards. Data Architecture & Strategy * Oversee the design of scalable data models and pipelines supporting sales analytics, forecasting, and experimentation. * Ensure data quality, governance, and trust across all sales-critical datasets. * Collaborate with Data Engineering to evolve the analytics stack (Snowflake, Domo, Python) to support advanced and AI-enabled use cases. Experimentation & Continuous Improvement * Lead structured experiments to evaluate: * Sales process and motion changes * Incentives, programs, and enablement initiatives * Coverage and staffing models * Use insights to inform resource allocation, headcount planning, and execution strategy. Team Leadership & Influence * Lead, coach, and develop analysts and BI engineers, raising the bar on analytical rigor and business impact. * Act as a trusted thought partner to Sales and executive leadership, translating analytics into clear trade-offs and decisions. * Drive adoption by ensuring insights are actionable, trusted, and embedded in daily execution. Must Have's: Leadership & Domain Expertise * 5+ years of experience in Business Intelligence, Sales Analytics, Revenue Analytics, or RevOps, with ownership of a functional domain. * Experience defining strategy, roadmaps, and success metrics-not just delivering reports. * Strong understanding of sales productivity, operating models, and performance management. Analytics & BI Foundations * Advanced SQL and experience with cloud data warehouses (Snowflake preferred; Redshift, SQL Server, or Oracle acceptable). * Strong data modeling skills across sales funnels, cohorts, productivity, and unit economics. * Hands-on experience with BI platforms; Domo experience strongly preferred. AI & Advanced Analytics * Practical experience applying machine learning, predictive analytics, or AI-assisted insights to business problems. * Strong Python skills for modeling, automation, and experimentation. * Ability to assess where AI adds real value versus unnecessary complexity. Systems & Architecture * Experience overseeing ETL/ELT pipelines and scalable analytics architectures. * Strong understanding of data governance, quality, and performance best practices. * Familiarity with cloud-based architectures and security considerations. Mindset & Executive Communication * Highly solutions-oriented with strong ownership and accountability. * Excellent communication skills with the ability to influence senior stakeholders. * Comfortable operating in ambiguity and driving alignment across cross-functional teams. Nice to Have's: * Experience supporting field sales, marketplaces, or two-sided platforms. * Experience embedding analytics or AI insights into operational tools or workflows. * Background in sales capacity modeling, territory optimization, or incentive effectiveness. * Deep hands-on experience with Domo Beast Mode and Snowflake optimization. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
    $80k-104k yearly est. Auto-Apply 13d ago
  • Business Information Consultant- Health System Reimbursement

    Carebridge 3.8company rating

    Business intelligence analyst job in Indianapolis, IN

    Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * Collaborates with businesses and technical areas to implement new or enhanced products. * Coordinates with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. * Creates and maintains databases to track business performance. * Analyzes data and summarizes performance using summary statistical procedures. * Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. * Creates and publishes periodic reports, as well as any necessary ad hoc reports. * Makes recommendations based upon data analysis. * Provides analytic consultation to other business areas, leadership or external customers. * Data analysis and reporting encompasses a much higher level of complexity. Minimum Requirements: Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. * Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. * Excel, SQL, and SAS experience highly preferred. * Strong knowledge of products as well as our internal business models and data systems highly preferred. * Experience providing leadership in evaluating financial performance of complex organizations highly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. * Ability to work independently and draw up plans to address issues/concerns highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $69k-92k yearly est. Auto-Apply 60d+ ago
  • WFM Business Consultant Sr

    Elevance Health

    Business intelligence analyst job in Indianapolis, IN

    Hours: Standard Working hours Travel: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Position Overview: We are seeking a highly experienced Senior Business Consultant to join our Workforce Management (WFM) team. This role is designed for a seasoned WFM professional who can operate as a strategic partner and a hands-on contributor in a complex, high-volume call center environment. This individual should be capable of flexing across multiple functional areas while also helping shape the future vision of workforce strategy and execution. How You Will Make an Impact: * Provide subject matter expertise and mentorship to less experienced Workforce Management analysts, guiding them in the analysis of operational and business needs to determine effective, scalable WFM solutions * This role will lead and manage cross-functional projects, drive process improvements, and help translate business needs into scalable WFM solutions * Analyze complex contact center environments to define Workforce Management requirements across forecasting, capacity planning, scheduling, real-time management, and reporting, ensuring alignment with business objectives and service goals * Lead or support cross-functional teams on high-impact, highly complex initiatives, including WFM process improvements, system enhancements, and strategic implementations that influence how the organization plans and manages its workforce * Partner with business and operational leaders to shape future-state Workforce Management capabilities, identifying opportunities for optimization, innovation, and continuous improvement * Provides expertise to lower level consultants on the analysis of business needs to determine optimal means of meeting those needs * Determines specific business application software requirements to address the most highly complex and varied business needs * May lead teams of analysts assigned to the most complex projects, typically those of highest importance and impact to the way in which we do business * Analyzes and designs solutions to address varied and highly complex business needs Required Qualifications: * Requires a BA/BS and minimum of 10 years business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems; minimum of 3 years experience as a Business Consultant with project management skills; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications: * (WFM) Workforce Management experience is a must have * Cross functional communication experience between functional and technical teams is a must have * Project management experience preferred * Experience using WFM tool: NICE - preferred * Experience Using Genesys Cloud (ACD) preferred * Microsoft Power BI experience preferred * Tableau and SQL experience preferred Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: BSP > Business Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $76k-101k yearly est. 11d ago
  • Consultant Business Analyst, Data Hub

    Cardinal Health 4.4company rating

    Business intelligence analyst job in Indianapolis, IN

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies for patients who need them-faster. **Job Summary** Datahub is responsible for sending and receiving PHI data that is generated in the CRM as part of the patient journey while they are seeking and on therapy. This includes integrations with multiple clients, pharmacies, and third-party vendors via file feed or API. We're seeking a proactive, detail-oriented, and process-driven Business Analyst to join our team and establish standards, streamline processes, and enforce consistency. **Responsibilities** + Lead and standardize the project estimation process as it relates to Data Hub to drive efficiencies and meet estimation SLAs + Standardize the User Story process within Data Hub + Document and maintain Data Hub best practices, checklists, playbook, specifications, and other relevant documentation + Collaborate with multiple stakeholders to identify opportunities and translate business needs into data feed and/or migration solutions + Communicate requirements clearly and effectively to both technical and non-technical audiences + Maintain weekly project reports, client request tool, and other reporting channels + Write detailed and consistent User Stories as it relates to the clients' data needs and the project ask at hand + Understand the upstream and downstream impacts of data in the Sonexus technology ecosystem + Work in conjunction with the BA and QA CoE to ensure timely communication, technical accuracy, thorough requirements, and other project necessities + Learn the Sonexus business, its clients, and internal processes + Stay current with emerging data technologies and methodologies **Qualifications** + Bachelor's degree in a relevant field (e.g., Data Science, Computer Science) or equivalent experience preferred. + 5+ years of experience in IT business analysis, preferably in healthcare or pharmacy-related domains preferred. + High proficiency in SQL and cloud-based data environments (GCP preferred). + Strong experience with data visualization tools (e.g., Power BI or Tableau). + Familiarity with healthcare/pharmacy data sources and metrics is a plus. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $115,500 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-115.5k yearly 12d ago
  • Intermediate/Senior/Lead Business Systems Analyst (EBS)-150001TS

    Right Talent Right Now

    Business intelligence analyst job in Indianapolis, IN

    Job Information Technology Primary LocationUS-IA-Cedar Rapids Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.
    $84k-109k yearly est. 60d+ ago
  • Lead Business Analyst

    Indegene 4.4company rating

    Business intelligence analyst job in Gas City, IN

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that's bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out ************************ Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene's high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. Must Have Role: Lead Business Analyst Description: You will be responsible for: * Driving cross-functional engagements to define problem statements, establishing KPIs, on-going data collection from variety of stakeholders, enabling the team to perform robust analysis of all marketing channels * Curating solutions in form of presentations to address client requirements in tight timelines * Working with business, to understand data needs and contributes to provide a clear, homogeneous and coherent vision of the customers marketing data * Preparing and presenting reporting results, new process, new implementation methodology or approach to business stakeholders and digital marketing teams * Driving formulation of Gen AI based accelerators in existing web analytics portfolio of services * Understanding how a client's marketing data is used and provide recommendations on how to improve the available data. Also developing best practices for the business on data enablement and data collection approach. * Working with client on a daily basis to understand the regular and adhoc reporting and digital analytics needs * Owning and developing a new capability in the web analytics portfolio from scratch based on market trends and current portfolio structure. This would include ensuring the availability of a trained resource bench to fulfil delivery Required Qualifications * Have hands on experience of at least 4 years on Digital Analytics and pharma related business use cases * Knowledge on Analytics Platforms - Google Analytics, GCP * Knowledge on Tag Managers - Google Tag Manager * Program management, stakeholder management and delivery liaison skills * Strong knowledge of on-page, off-page, and technical SEO. * Proficiency with A/B testing tools and techniques including Target, Optimizely and the associated statistics * Analytical mindset with strong Excel and reporting skills. * Engineering background with strong analytical and problem-solving skills preferred * Experience in creating capabilities, functional and technical documentation like BRD,DFD, FRD, TDD, FIAs etc. * Google Analytics and/or GTM certification Preferred Qualifications * Experience with international or e-commerce SEO. * Experience with data visualization tools and CRO strategies Good to have EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate's merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
    $73k-96k yearly est. 6d ago
  • WFM Business Consultant Sr

    Elevance Health

    Business intelligence analyst job in Indianapolis, IN

    **Hours:** Standard Working hours **Travel:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. **Position Overview:** We are seeking a highly experienced Senior Business Consultant to join our Workforce Management (WFM) team. This role is designed for a seasoned WFM professional who can operate as a strategic partner and a hands-on contributor in a complex, high-volume call center environment. This individual should be capable of flexing across multiple functional areas while also helping shape the future vision of workforce strategy and execution. **How You Will Make an Impact:** + Provide subject matter expertise and mentorship to less experienced Workforce Management analysts, guiding them in the analysis of operational and business needs to determine effective, scalable WFM solutions + This role will lead and manage cross-functional projects, drive process improvements, and help translate business needs into scalable WFM solutions + Analyze complex contact center environments to define Workforce Management requirements across forecasting, capacity planning, scheduling, real-time management, and reporting, ensuring alignment with business objectives and service goals + Lead or support cross-functional teams on high-impact, highly complex initiatives, including WFM process improvements, system enhancements, and strategic implementations that influence how the organization plans and manages its workforce + Partner with business and operational leaders to shape future-state Workforce Management capabilities, identifying opportunities for optimization, innovation, and continuous improvement + Provides expertise to lower level consultants on the analysis of business needs to determine optimal means of meeting those needs + Determines specific business application software requirements to address the most highly complex and varied business needs + May lead teams of analysts assigned to the most complex projects, typically those of highest importance and impact to the way in which we do business + Analyzes and designs solutions to address varied and highly complex business needs **Required Qualifications:** + Requires a BA/BS and minimum of 10 years business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems; minimum of 3 years experience as a Business Consultant with project management skills; or any combination of education and experience, which would provide an equivalent background. **Preferred Qualifications:** + (WFM) Workforce Management experience is a must have + Cross functional communication experience between functional and technical teams is a must have + Project management experience preferred + Experience using WFM tool: NICE - preferred + Experience Using Genesys Cloud (ACD) preferred + Microsoft Power BI experience preferred + Tableau and SQL experience preferred Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $76k-101k yearly est. 11d ago

Learn more about business intelligence analyst jobs

How much does a business intelligence analyst earn in Carmel, IN?

The average business intelligence analyst in Carmel, IN earns between $56,000 and $101,000 annually. This compares to the national average business intelligence analyst range of $59,000 to $107,000.

Average business intelligence analyst salary in Carmel, IN

$75,000
Job type you want
Full Time
Part Time
Internship
Temporary