Business intelligence analyst jobs in Charlotte, NC - 431 jobs
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IT Business Analyst - Salesforce
Inceed 4.1
Business intelligence analyst job in Charlotte, NC
Compensation: $120,000-$150,000
IT BusinessAnalyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT BusinessAnalyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT BusinessAnalyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$120k-150k yearly 3d ago
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Technical Business Analyst
Kellymitchell Group 4.5
Business intelligence analyst job in Charlotte, NC
Our client is seeking a Technical BusinessAnalyst to join their team! This position is located in Charlotte, North Carolina.
Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms
Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution
Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle
Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent
Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins
Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience
Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences
Execute advanced SQL queries and data profiling to optimize bot performance
Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch
Desired Skills/Experience:
10+ Years of Experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$60-70 hourly 1d ago
Senior Business Performance and Metrics Consultant
Pyramid Consulting, Inc. 4.1
Business intelligence analyst job in Charlotte, NC
Immediate need for a talented Senior Business Performance and Metrics Consultant. This is a 10 Months contract opportunity with long-term potential and is located in Charlotte, NC Atlanta GA and Raleigh NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00222
Pay Range: $65 - $69.45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development.
Support the documentation and validation of metric logic and data lineage.
Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges.
Review and validate data quality and completeness of metric inputs in coordination with data engineers.
Support the development of root cause commentary and trend analysis for metrics that breach established thresholds.
Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC).
Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends.
Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency.
Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements.
Key Requirements and Technology Experience:
Key Skills; Security
Data Metric, NIST, CSF,Data Governance
Bachelor's degree or five years of related experience or an equivalent combination of education and experience
In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.)
Understands foundational concepts of other related professional disciplines. Experience managing small projects
Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders.
Ability to provide direction and mentor less experienced teammates
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills, including experience drafting executive summaries.
Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint).
5-7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics.
Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management).
Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators.
Experience gathering and documenting business requirements and translating them into actionable data or metric logic.
Basic understanding of SQL or ability to read data dictionaries and data mappings.
Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS.
Exposure to Agile or iterative project delivery methods.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$65-69.5 hourly 2d ago
IVR Business Analyst
Saransh Inc.
Business intelligence analyst job in Charlotte, NC
Job Title: BusinessAnalyst / Operations Analyst
Employment Type: Contract
We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams.
Key Responsibilities
Track, analyze, and report business and operational data
Develop and maintain cross-functional partnerships, both internally and externally
Manage and monitor budgets to ensure alignment with business objectives
Analyze existing methodologies and recommend process improvements
Support proposal evaluations and data-driven decision-making
Maintain awareness of competitive market trends and industry insights
Qualifications
Bachelor's degree or equivalent professional experience
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Strong written, verbal, and collaboration skills
Ability to work effectively in a cross-functional environment
Strong analytical and problem-solving skills
$60k-84k yearly est. 2d ago
IVR Business Analyst
Clifyx
Business intelligence analyst job in Charlotte, NC
Title: IVR BusinessAnalyst
Contract duration: 12+ months
Open for W2 Only
Key Responsibilities
• Good understanding about Contact Center Technology(CCT) Concepts
• 7 + years of experience in technical writing of business requirements
• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Identifies, documents, reports, and tracks system issues.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Design and optimize CX features in voice and chat applications to enhance user experience.
• Develop detailed documentation and specifications for development and implementation.
• Support the testing and deployment of new features and enhancements.
• Provide ongoing analytical support to ensure continuous improvement of applications.
Required Qualifications
• Proven experience as a BusinessAnalyst in Contact Center domain.
• Strong understanding of voice/chat applications in customer interaction environments.
• Excellent analytical skills and ability to translate business requirements into technical specifications.
• Experience with Agile methodologies and project management tools.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the telecommunications industry.
$60k-84k yearly est. 3d ago
Business Analyst, Multi-Site Operations
Media One Digital 3.6
Business intelligence analyst job in Matthews, NC
Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: *****************************
Join the market leader in digital textile printing.
Media One Digital is seeking a detail-oriented, analytical BusinessAnalyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights.
What You'll Do
Analyze financial results, budgets, and forecasts across locations.
Partner with accounting on month-end close, variance, and ROI analysis.
Track sales trends, product mix, and margin performance by customer and site.
Build and maintain dashboards, scorecards, and KPIs for leadership.
Consolidate operational and financial data to support benchmarking across sites.
Improve data integrity across ERP, CRM, and reporting systems.
Lead ad-hoc analysis and scenario modeling for strategic initiatives.
What Success Looks Like
Accurate and timely reporting that enhances decision-making.
Actionable insights that drive measurable improvements in KPIs.
Streamlined, standardized performance tracking across all sites.
What You'll Bring
Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus).
2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles.
Advanced Excel skills; experience with Power BI or Tableau.
Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems.
Strong analytical, communication, and problem-solving skills.
Ability to work cross-functionally in a fast-paced, multi-site environment.
Why Join Us
At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business.
Equal Opportunity Employer:
We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
$52k-73k yearly est. 12h ago
Sr. Business Analyst / Payment Products
Motion Recruitment 4.5
Business intelligence analyst job in Charlotte, NC
A well-known Financial Services Company is looking for a BusinessAnalyst with payment product experience to work a hybrid schedule in Uptown Charlotte.
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 18+ Months with strong likelihood of conversion to full time
Required Skills & Experience
5+ years business execution and product experience
Strong wholesale treasury management or financial services background and experience with a focus on WIRE payment processing and systems.
Hands on with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines.
Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners.
Knowledge of JIRA / Confluence application for Agile development. Focus on User Story acceptance criteria refinement.
Expert in creating Process Flows and Use Cases.
Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences.
Expert with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint.
Experience navigating heavily matrixed organizations, including multiple business lines.
What You Will Be Doing
Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on business requirements development and project management for wire payment products and services.
Interact with product leads and key global business partners across a broadly dispersed team to execute objectives.
Create Process Flows, Refine requirements, User Stories, and acceptance criteria.
Participate as Intake coordinator, manage task lists.
Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies.
Schedule project meetings and publish minutes.
Preferred Location: Pittsburgh, PA, Hybrid 3 days in Office
Consider: Minneapolis/Charlotte
Consult on complex initiatives with broad impact and large-scale planning for Business Execution.
Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
Strategically collaborate and consult with client personnel.
$83k-111k yearly est. 3d ago
Technical Delivery Analyst
AIG-American International Group, Inc. 4.5
Business intelligence analyst job in Charlotte, NC
Make your mark in Information Technology. At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work ef Delivery Analyst, Technical, Information Technology, Delivery, Analyst, Operations
$68k-85k yearly est. 1d ago
Business Analyst
Brightspeed
Business intelligence analyst job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
The BusinessAnalyst will serve as a critical bridge between business strategy and technology execution. This role translates strategic business objectives into actionable business requirements, gathers and synthesizes input from cross-functional partners across Marketing, Operations, Product, Sales, and Customer Experience, and ensures alignment through the full project lifecycle-from concept and design through IT development, testing, and deployment.
The ideal candidate combines strong analytical and communication skills with a deep understanding of marketing processes, business requirements management, and agile delivery frameworks. This individual ensures that IT solutions effectively meet business needs, improve efficiency, and drive measurable impact.
Key Responsibilities
Business Analysis & Requirements Definition
Partner with business leaders to understand strategic objectives and translate them into clear, measurable business requirements.
Lead the end-to-end business requirements process-facilitating workshops, interviews, and documentation with Marketing, Operations, Sales, and Product teams.
Develop and maintain business requirement documents (BRDs) and process flows to inform IT development.
Ensure alignment between business needs and platform capabilities across multiple systems (CRM, MarTech, analytics, etc.).
Identify business process gaps and recommend process improvements or automation opportunities.
Collaboration with IT & Platform Teams
Partner with Platform Owners and Product Managers to translate business requirements into user stories and acceptance criteria in Jira or equivalent tools.
Lead backlog grooming and prioritization sessions with IT, ensuring readiness for sprints and releases.
Collaborate with developers and QA testers to validate functionality against requirements and acceptance criteria.
Support issue resolution, defect triage, and clarification throughout development and testing.
Participate in sprint planning, daily stand-ups, and retrospectives to ensure business alignment throughout the development lifecycle.
Cross-Functional Communication & Governance
Serve as the primary liaison between business stakeholders and technical teams to ensure transparency, alignment, and timely decision-making.
Communicate project progress, risks, and issues to business and IT stakeholders through structured updates and governance meetings.
Support project governance documentation, approvals, and change management processes.
Ensure traceability from strategic goals through requirements, design, and delivery.
Testing & Validation
Develop test scenarios and participate in User Acceptance Testing (UAT) to ensure solutions meet defined business needs.
Document test results, track defects, and support resolution prior to deployment.
Validate post-release outcomes and partner with business owners to confirm adoption and success metrics.
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
5+ years of experience as a BusinessAnalyst or similar role within a technology-driven or marketing-focused organization
Proven ability to translate complex business processes into functional and technical documentation
Strong understanding of Agile/Scrum frameworks, user story creation, backlog management, and grooming
Experience with tools such as Jira, Confluence, Asana, or Smartsheet
Exceptional communication, facilitation, and stakeholder management skills
Ability to work independently and collaboratively in a fast-paced, cross-functional environme
Additional Information
BONUS POINTS FOR:
Familiarity with MarTech, CRM, or campaign management platforms (e.g., Salesforce).
Experience with data analytics, reporting, and customer lifecycle or digital experience projects.
Understanding of end-to-end marketing operations workflows and system dependencies.
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$60k-84k yearly est. 2d ago
Business Insights Analyst
Truliant Federal Credit Union 4.6
Business intelligence analyst job in Charlotte, NC
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Purpose of the Job
The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals.
Essential Functions and Responsibilities
Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes.
Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data.
Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs.
Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets.
Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards.
Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals.
Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders.
Serves as the data expert for assigned lines of businesses within the organization.
Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way.
Performs ad-hoc data requests and ah-hoc analyses.
Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment.
Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings.
Collaborate closely and provide necessary guidance to developers in order to implement requirements.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions.
Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories.
Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business.
Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements.
Must have proven domain knowledge of core departments and/or the financial industry in general.
Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions.
Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager.
Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience.
Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions.
Must have working knowledge of relational database concepts.
Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments.
Must possess excellent organizational, communication, critical and logical thinking skills.
Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report.
Must be open to and seek feedback on analyses to uncover insights from different perspectives.
Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner.
Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them.
Must be able to set deadlines and complete all assignments with minimal supervision.
Must have a technical knowledge of SQL, data models and data tools.
Must have experience working within a data governance framework.
Must have working Python knowledge for building basic predictive models and machine learning.
Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus.
Knowledge of R is a plus.
Physical Requirements
Occasional standing, walking, bending, and stooping required.
Must be able to sit at a desk for long periods of time and use a computer.
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds.
Education and Background
Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required.
Master's Degree in Business Analytics, Data Science or Business Administration preferred.
Professional Certifications such as Certified BusinessAnalyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred.
Must have 3-5 years of full-time, hands-on analyst experience.
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$58k-71k yearly est. 5d ago
Business Analyst (Level III)
Collabera 4.5
Business intelligence analyst job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• The team is looking for an experienced technical BA with a minimum of 7 years of project experience in technology projects to be able to gather and elicit requirements from a business team and apply technical knowledge in facilitating engineering requirements (e.g. functional, non-functional).
• These positions will create/analyze/edit a high volume of documentation.
• This resource is going to be expected to work independently between business partners and tech development teams.
Qualifications
• Must have full Office suite experience, including Visio and Project.
• Strong analytical skills
• Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility
• Strong team player with superior time management skills
• Must have excellent communication, verbal and written to conduct presentations and deliver technical requirements.
• Must have technology project background
• Experience with SQL Queries preferred
Additional Information
To know more on this position or to schedule an interview please contact;
Angela Galang
************
$83k-109k yearly est. 60d+ ago
Business Intelligence Analyst - Business Development & Marketing Analytics
DPR Construction 4.8
Business intelligence analyst job in Charlotte, NC
DPR Construction is seeking a BusinessIntelligenceAnalyst to serve as the lead Data Analyst working closely with cross-functional teams in our Get Work Integrated Workgroup to build relationships, identify pain points, create and drive data strategy, and deliver actionable insights. The Get Work Integrated Workgroup is composed of leaders from the business and technology functions who support the strategic planning and delivery of critical technology and analytics to drive the business forward. It includes Business Development, Sales, Marketing, Content Operations, Brand & Design, and Internal and External Communications. This lead role is part of the Data Analytics team and will ensure DPR is moving towards data-driven decisions based on insights derived from integrated business processes, systems, and analytics.
The Ideal candidate would have experience in the following:
* Strategic thought partnership - Someone who isn't just reporting numbers but helps the business think differently about how we win work. They should connect dots across sales, CRM, marketing, and communications to influence strategy.
* Data integration & insight creation - Can pull together data from multiple systems (CRM, marketing engagement, customer feedback, pipeline) and turn it into meaningful insights - market trends, hit rates, portfolio health, customer intelligence.
* Market & customer perspective - Brings a sales mindset and understands how customers buy; can surface patterns to help prioritize where to focus our efforts.
* Clear storytelling & influence - Takes complex data and makes it actionable for leaders; creates visuals, dashboards, and narratives that drive decision making.
* Change leadership - Helps elevate how the Get Work team uses data, drives adoption of tools, improves data quality, and pushes DPR to be more disciplined and insight-driven.
* Trusted advisor - Builds relationships with BD, Marketing, Sales, and Comms so people proactively seek their input on strategy and pursuits.
* Sales & Marketing Insight: Deep understanding of sales cycles, marketing funnels, and customer experience metrics; proven ability to connect data to revenue impact.
Responsibilities
Strategic Partnership / Roadmap / Execution / Delivery
* Develop and maintain Strategic Partnerships with business stakeholders and a deep understanding of their people, processes, tools, and goals.
* Drive strategic conversations with stakeholders to fully understand and document pain points and business requirements, define the key insights and metrics required to improve business processes, and develop appropriate businessintelligence datasets and analytics.
* Create, maintain, and execute on data analytics roadmap for stakeholder groups in alignment with overall goals and objectives.
* Participate in and collaborate with the Integrated Workgroup and functional teams to align Data Analytics (DA) efforts and resources with business goals and objectives.
* Identify opportunities for business process optimization and technical optimization and collaborate with stakeholders, as required, for implementation.
* Translate business problems into technical requirements and communicate technical solutions in business terms.
Visualization / Storytelling / Data Modeling
* Be responsible for taking data analysis and insights capability to the next level by working with data infrastructure to ensure the data is accessible; working with stakeholders to understand and align on business requirements; and recommending and developing new reporting and actionable insights to improve business processes and inform strategic conversations.
* Create complex data models in visualization tool, and make transformations as needed.
* Query Data Warehouse using SQL to quickly analyze datasets; clean data as required.
* Identify potential new datasets to add to the Data Warehouse and/or potential new integrations between source systems and the Data Warehouse.
* Work with Technical Data Analysts to build requirements for views in data modeling tool (dbt) and the data warehouse (Snowflake).
* Create and maintain dashboards and apps and perform ad-hoc analyses as required.
* Identify root cause of data integrity issues (report, DFL, data warehouse, source system).
* Complete impact analysis on reports when changes are made to source systems or tables upstream.
* Identify, quantify, and communicate impacts to stakeholders and customers.
* Follow, implement, and enhance data security and governance guidelines.
Collaboration / Training / SME
* Identify opportunities for data collaboration and integration between disciplines.
* Coordinate alignment, as applicable, across other Technology and innovation (T&I) groups.
* Identify opportunities for AI/ML/Data Science efforts and work with those teams on project delivery.
* Train end-users on how to use and interpret information/insights on deployed dashboards/reports.
* Identify opportunities to improve data literacy throughout DPR.
* Operate as the Subject Matter Expert (SME) for the Get Work business across data availability, quality, processes, and technology for all Get Work functions.
* Maintain understanding of our data pipeline architecture to be able to articulate why we use it and its benefits/limitations for end users.
Qualifications
* Master's degree in Business Analytics, Data Analytics, Engineering, Architecture, Construction Management or related, plus five (5) years of experience in the application of data to solve problems, or Bachelor's degree in one of the above plus seven (7) years of experience.
* Construction Experience including industry trends, terminology, and typical processes is strongly preferred.
* Construction Sales, Business Development, and Marketing experience strongly preferred.
* Experience with and first-hand knowledge of CRM Tools, strongly preferred.
* Passion for the use of data and businessintelligence principles and their ability to optimize business outcomes.
* Proven track record of translating business pain points into data requirements and identifying and solving complex problems with data.
* Proven analytic skills, including data mining, evaluation, analysis, and visualization.
* Ability to create data models and understand dependencies between source systems.
* Experience in data visualization/BI tools - Power BI required - including creating and maintaining dataflows.
* Experience with consuming APIs from the client side including REST and GraphQL.
* Experience with SQL scripting required.
* Advanced business acumen and working knowledge of typical company operations, including how business decisions are evaluated, and the ability to apply this understanding to identify opportunities for improved decision making.
* Excellent organizational, leadership, interpersonal, communication (written, verbal and visual), and analytical skills are needed.
* Demonstrated success in building trusted relationships with internal/external clients and customers.
* A drive to do what it takes to get the job done, including taking on different roles and responsibilities and adapting to changing environments.
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at ********************
$68k-85k yearly est. Auto-Apply 60d+ ago
Senior Business Execution Consultant - WIM Operations Product
W.F. Young 3.5
Business intelligence analyst job in Charlotte, NC
About this role:
Wells Fargo is seeking a Senior Business Execution Consultant as part of the Product team within Wealth and Investment Management (WIM) Operations. This team is responsible for setting the strategy, defining, and delivering product roadmaps that support the larger WIM organization and WIM Operations. Learn more about our career areas and lines of business at wellsfargojobs.com.
The Senior Business Execution Consultant will be directly involved in key impact items such as risk mitigation, efficiency and customer experience. The Senior Business Execution Consultant will also drive product strategy including development, implementation and change management of business initiatives and programs that align to the WIM Operations goals and priorities.
In this role, you will:
Drive the definition, planning and execution of product roadmaps in support of one or more operations functions or business groups and contribute to large scale strategic initiatives
Practice Agile framework, methodology and tools for planning, execution and delivery of product roadmaps. Use of JIRA as the primary tool for managing this work
Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned products
Collaborate with technology as well as business operations partners to plan and execute product capabilities in support of critical business goals
Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution
Work independently to make recommendations related to Product scope
Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
Collaborate and consult with team leaders in developing project plans, policies and procedures
Assist in fulfilling product owner responsibilities such as creating Features/Stories, backlog management, prioritization, sprint planning, impact assessment / change management, plan UAT / training
Participate in quarterly planning (BRP) for the prioritized scope of work
Required Qualifications:
4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
4+ years of Product Management and/or Business Analytics Consulting experience
2+ years of experience working in an Agile environment
Understanding of the WIM Trust business, related processes and applications
Demonstrated experience utilizing Agile tools used for tracking user stories or backlogs, such as Jira
Ability to interpret data into meaningful insights and strategies and independently develop strategic recommendations based on relevant data
Demonstrated ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes
Strong ability articulating issues, risks, and proposed solutions to various levels of staff and management
Prior experience preparing reporting, metrics and presentation materials for various levels of leadership
Excellent verbal, written and interpersonal communication skills
Excellent organizational, multi-tasking, and prioritizing skills
Project Management Professional (PMP) or Agile Certification
Job Expectations:
Ability to work a hybrid schedule
Willingness to work on-site at stated location on the job opening
This position is not eligible for Visa sponsorship
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
25 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$87k-154k yearly Auto-Apply 4d ago
CIB Senior Business Execution Consultant - Strategic Risk
Wells Fargo 4.6
Business intelligence analyst job in Charlotte, NC
Corporate & Investment Bank (CIB) delivers a comprehensive suite of banking, capital markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients' overall financial needs, with consideration and respect for their total relationship with Wells Fargo.
About this role:
Wells Fargo is seeking a Senior Business Execution Consultant to join the Business Solutions and Enablement (BSE) group as part of Corporate & Investment Banking (CIB).
This role is hybrid with some in office expectation. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
* Support the development of plans to drive forward implementation, including the identification of key risks and dependencies
* Drive the definition of scope and business requirements and complete related analyses
* Define and managing the end-to-end integration / testing approach to ensure solutions are fully implemented and issues are resolved
* Build partnerships across the organization, forming strong relationships with core teams (including risk modeling quants, market risk oversight, risk technology, among others) to drive execution
* Establish status tracking and other program materials into a management friendly, digestible form for broader awareness and escalation
* Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
* Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
* Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
* Work independently to make recommendations for support function by providing support and leadership
* Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
* Collaborate and consult with team leaders in developing project plans, policies and procedures
* Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
* 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* 4+ years of financial services industry or investment banking experience
* Knowledge and understanding of risk management
* Knowledge and understanding of quantitative analysis and modeling of financial products
* Experience consulting with internal clients, partnering with cross functional teams and multiple stakeholder groups, and executing on enterprise-wide projects
* Excellent verbal, written, and interpersonal communication skills
* Experience in problem analysis, solution implementation, and change management
* Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
* Ability to identify and articulate issues, risks, and proposed solutions to various levels of staff and management
* Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
* Advanced proficiency with Microsoft Office (Excel, Word, Outlook, and PowerPoint)
Job Expectations:
* This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
* Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Posting Locations:
Charlotte, NC: 550 S Tryon
New York, NY: 150 E 42nd Street
Pay Ranges:
Charlotte, NC: $87K - $140K
New York, NY: $104K - $168K
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $168,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
29 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$104k-168k yearly 4d ago
Sr Business Continuity Consultant
Bank of America 4.7
Business intelligence analyst job in Charlotte, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support.
Acts as a lead contributor or project manager to execute the scope of initiatives and processes through continuity planning, testing, supplier assessments, enterprise risk transparency, and response management.
Collaborates with stakeholders to ensure business continuity, crisis management and/or disaster recovery plans adhere to policies, standards and/or procedures
Supports deliverables related to audit and regulatory inquiries
Provides subject matter consulting related to business continuity, crisis management, and disaster recovery programs.
Surfaces issues affecting recoverability and ensures resolution
Role Description:
This position will focus on Consumer Business Continuity and be responsible for strategic focus on events that impact multiple business organizations.
Manage procedures and readiness materials for Business Continuity, including Lessons Learned.
Continuous improvement of major crisis events playbooks such as Government Shutdown, Cyber Events, and Employee Unavailability.
Collaborate with Single Process Inventory (SPI) process owners and delegates.
Identify opportunities for improved effectiveness across Business Continuity.
Respond to major events and coordinate the response to return the business to normal operations leveraging the Business Continuity Plans and Response Playbooks.
Ability to manage self-identified Issues and deliver requirements on time or ahead of schedule.
Manage multiple events and/or projects simultaneously
Partner with multiple organizations across the enterprise to drive resolution to business disruptions
Develop processes to ensure preparedness to events
Ensures collaboration and partnership with all partners
Position requires rotating on-call coverage including nights/weekends
Required Qualifications:
Experience with developing and implementing initiatives
Strong risk awareness, including operational, compliance and reputational risk
Work independently and as part of a team to achieve objectives
Strategic thinker with problem-solving skills
Excellent written and verbal communication skills
Experience with SPI/POP
Contribute to create a positive team culture within a diverse workforce
Strong understanding of Consumer & Small Business, and how the organization works together
Demonstrated ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing multiple tasks
Desired Qualifications:
College Degree or 5+ years of relevant work experience
2-5 years of business continuity, project management, or business control experience
Familiarity with the Client Assistance Program
Skills:
Attention to Detail
Continuous Improvement
Issue Management
Process Simplification
Written Communications
Adaptability
Collaboration
Critical Thinking
Presentation Skills
Prioritization
Advisory
Business Continuity Management
Consulting
Crisis Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150), US - NJ - Upper Montclair - 560 Valley Rd (NJ6280), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range$115,000.00 - $126,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$115k-126.8k yearly Auto-Apply 11d ago
Cash Applications Analyst
Brightspeed
Business intelligence analyst job in Charlotte, NC
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
The Cash Applications Analyst is responsible for ensuring accurate and timely application of customer payments across multiple payment channels. This role supports the integrity of financial reporting by resolving unapplied payments, identifying process improvements, and collaborating with cross-functional teams to optimize cash flow and operational efficiency.
Key Responsibilities
Receive, review, and process customer payments from various sources, including checks, electronic transfers, and lockbox deposits.
Investigate and resolve unapplied or misapplied payments, collaborating directly with customers to clarify payment details and ensure accuracy.
Reconcile complex payment discrepancies and perform root-cause analysis to improve process accuracy and minimize recurring issues.
Monitor and meet established Service Level Agreement (SLA) targets for payment posting, reconciliation, and issue resolution.
Partner cross-functionally with Accounting, Treasury, Billing, Collections, IT, and Customer Service teams to resolve upstream issues and enhance cash application efficiency.
Conduct periodic audits and reconciliations of receivables, ensuring proper cash flow through billing and financial systems.
Maintain and enhance documentation for cash application procedures, ensuring consistency, compliance, and audit readiness.
Identify process improvement opportunities to enhance accuracy, timeliness, and control within the cash application function.
Provide subject matter expertise on cash application processes in cross-functional projects.
Act as a backup to other Cash Applications team members, as needed.
Qualifications
Qualifications
Education & Experience
5+ years of experience in cash applications, accounts receivable, or a related financial operations role.
Bachelor's degree in finance, accounting, business, or a related field preferred.
Experience working with SAP-BRIM or similar financial systems.
Skills & Competencies
Strong analytical and problem-solving skills with attention to detail.
Advanced Excel skills and proficiency in financial software systems.
Strong communication and customer service skills with the ability to resolve complex payment discrepancies professionally.
Ability to meet SLA deadlines while maintaining accuracy and productivity.
Knowledge of financial regulations, compliance standards, and fraud prevention practices.
Self-starter who adapts well to change and maintains composure under pressure.
Preferred Qualifications
Experience in the telecommunications industry.
Demonstrated experience leading or supporting system integrations related to cash application.
Physical Demands & Work Conditions
Primarily office-based role requiring extensive use of computer and standard office equipment.
May require flexible hours, including occasional evenings or weekends, depending on business needs.
#LI-RW1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
$69k-95k yearly est. 2d ago
Business Systems Consultant 5
Collabera 4.5
Business intelligence analyst job in Charlotte, NC
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems.
• Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes.
• Recommends and initiates systems testing.
• Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.
• Provides direction and guidance to less experienced staff.
Qualifications
• 7+ years of experience in business systems analysis and/or design.
Additional Information
If you are interested, please feel free apply and contact me:
Angela Galang
************
$82k-110k yearly est. 60d+ ago
Senior Business Execution Consultant - Investment Solutions
Wells Fargo 4.6
Business intelligence analyst job in Charlotte, NC
**About this role:** Wells Fargo is seeking Senior Business Execution Consultant to join the Business Planning & Operational Support team within the Investment Solutions Center of Excellence. The consultant is responsible for developing the strategy, planning and execution of a variety of operational programs, services, and initiatives for the Investment Solutions COE. This individual is focused on centralizing common activities and business routines for the organization by aligning cross departmental teams and creating scalable processes.
They will have the opportunity to consult, support and implement standards for LOB financial management, operations, recognition and regulatory procedures. Focused on change management and integrating operations across Investment Solutions COE, this individual will develop metrics and track performance of programs and initiatives, ensuring adherence to appropriate policies and regulations. This individual will add capacity and reduce key person risk for the firm's Form ADV regulatory processes, ensuring timely and accurate updates to all required brochures across our business, and maintaining alignment with applicable SEC requirements.
**In this role, you will:**
+ Organize and execute assigned business projects aligned to our strategic direction
+ Support, document, and coordinate activities related to Form ADV brochure updates, including management workflows, timelines, and partner deliverables across the Business, Compliance, Legal, and Operations
+ Serve as a subject matter contact for all Form ADV processes, maintaining detailed knowledge of the 12 active brochures across our businesses and associated daily, weekly, monthly, quarterly, and annual routines
+ Meeting with key stakeholders when needed to perform initial assessment of problematic situations
+ Formulate recommendations and solutions with attention to resource effectiveness and efficiency
+ Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
+ Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
+ Review and research strategies and action plans to establish effective processes while meeting performance metrics, SEC regulatory expectations, and Form ADV reporting requirements
+ Utilize independent judgment to guide moderate risk deliverables
+ Create and present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
+ Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
+ Collaborate and consult with leaders and executive management
+ Provide work direction to less experienced Strategy and Execution
**Required Qualifications:**
+ 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Brokerage or wealth management experience
+ Knowledge of Investment Advisory Rules and Regulations, SEC regulatory filings, particularly Form ADV or equivalent disclosure documentation
+ Knowledge of Wells Fargo Wealth & Investment Management line of business
+ Management Consulting experience
+ Ability to consult, build, and maintain solid working relationships in and outside of immediate department
+ Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
+ Good attention to detail and accuracy skills
+ Strong organizational, multi-tasking, and prioritizing skills
+ Strong written and verbal communication skills
+ Excellent Analytical abilities
+ Bachelor's degree in Business, Management, or related fields
+ CFA, CFP and other related financial industry designations
**Job Expectations:**
+ Ability to travel up to 10% of the time.
+ This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
+ Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
+ This position is not eligible for Visa sponsorship.
**Posting Locations:**
+ 2801 Market Street - St. Louis, MO 63103
+ 550 S. Tryon Street - Charlotte, NC 28202
+ 800 S. Jordan Creek Pkwy - West Des Moines, IA 50266
+ 550 S. 4th Street - Minneapolis, MN 55415
+ Required locations listed above. Relocation assistance is not available for this position
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $154,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
25 Jan 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-514527
$87k-154k yearly 7d ago
Business Systems Consultant 6
Collabera 4.5
Business intelligence analyst job in Charlotte, NC
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
• This role will be supporting the Customer Data Owner Governance and Oversight team supporting regulatory reporting data granularity enhancements.
• Regulatory liquidity risk reporting requires additional counterparty granularity not currently available. The BA will gather requirements needed to close the granularity gap and develop business requirement documentation for the interim and target state enhancement solution.
• Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex, strategic, corporate-wide business problems to be solved with automated systems.
• Works with user groups to assess user needs and document requirements in the BRD. Participates in transforming strategic enterprise architecture and design principles into specific system requirements and specifications.
• Recommends and initiates systems testing.
Qualifications
• 10+ years of experience in business systems analysis and/or design.
• Regulatory reporting Database concepts Data Management and Governance Data controls Banking counterparties
Additional Information
To know more on this position or to schedule an interview please contact;
Angela Galang
************
$82k-110k yearly est. 60d+ ago
Senior Lead Business Execution Consultant - Commercial Bank Lending Servicing Operations
Wells Fargo 4.6
Business intelligence analyst job in Charlotte, NC
**About this role:** Wells Fargo is seeking a Senior Lead Business Execution Consultant as part of Commercial Bank Lending Servicing Operations group. **Core duties & responsibilities:** **Lead Risk and Audit Remediation:** The role will be accountable for driving the resolution of a substantial backlog of outstanding risk issues and audit findings that pose material exposure to the organization. This requires a deep understanding of Capital Finance products, operational processes, and technology infrastructure to design and implement sustainable controls and effective remediation strategies. The consultant will work across multiple stakeholder groups to ensure timely closure and long-term risk mitigation.
**Design and Implement Process Transformation Strategy:**
The consultant will lead the strategic redesign of fragmented, manual, and high-risk operational processes into streamlined, automated, and scalable solutions. Capital Finance is a complex product area with legacy systems and siloed data, and the business is planning for expansion. This role will be responsible for shaping and executing transformation initiatives that align with enterprise goals, reduce operational risk, and improve efficiency. It requires exceptional strategic thinking, deep product knowledge, and the ability to influence and align large cross-functional stakeholder groups across Operations, Line of Business, the CFO organization, and Technology.
**Technology and Product Integration:**
The role will represent Operations in the design and implementation of new technology infrastructure to support Capital Finance. This includes evaluating and selecting vendor solutions, ensuring operational requirements are met, and managing all aspects of operational change to support successful rollout. The consultant will serve as a critical bridge between business needs and technology delivery, ensuring solutions are fit-for-purpose and scalable.
**Required Qualifications:**
· 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
·Strong knowledge of ABL (Asset Based Lending) and Syndications
·Prior experience with Loan servicing
·Prior Six Sigma, LEAN process simplification experience
·Demonstrated ability to manage risk through identification of issues, root cause problem solving, and implementation of processes/controls
·Strong analytical and problem-solving skills with a focus on process improvement and automation.
· Ability to navigate complex environments with legacy systems and siloed data.
·Excellent communication and stakeholder engagement skills.
·Strategic mindset with a bias for execution.
·Experience with Loan IQ (LIQ)
**Job Expectations:**
·Ability to work at least three days a week in office at posted location
·This position is not eligible for VISA Sponsorship
**Posting End Date:**
18 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-510528
$92k-114k yearly est. 7d ago
Learn more about business intelligence analyst jobs
How much does a business intelligence analyst earn in Charlotte, NC?
The average business intelligence analyst in Charlotte, NC earns between $57,000 and $102,000 annually. This compares to the national average business intelligence analyst range of $59,000 to $107,000.
Average business intelligence analyst salary in Charlotte, NC
$76,000
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