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  • Business Intelligence Lead - Digital VOC

    Humana 4.8company rating

    Business intelligence analyst job in San Juan, PR

    **Become a part of our caring community and help us put health first** The Digital Voice of Customer (VoC) Program Leader & Insights Champion will own and advance the end-to-end VoC strategy across Digital CW, ensuring measurement approaches align with customer experience goals and business priorities. This position is responsible for vendor management (Qualtrics), cross-functional stakeholder collaboration, and driving everyday self-service and adoption of VoC insights throughout the organization. The ideal candidate will develop diverse VoC touchpoints, analyze structured and unstructured data, present findings through effective storytelling, and serve as a thought leader to educate and empower teams for data-driven decision-making. **Key Responsibilities** : + Develop, execute, and continuously refine the comprehensive VoC Program strategy for Digital CW, ensuring alignment with enterprise customer experience objectives and business priorities. + Manage and cultivate the vendor relationship with Qualtrics, representing the interests of Digital CW and collaborating with the Humana Digital lead. + Partner with stakeholders across UX, Product, Business Intelligence, Operations, and other lines of business to strategize, design, and implement optimal VoC touchpoints-including expansion beyond digital channels-to capture actionable customer insights. + Champion the incorporation of VoC metrics into everyday business practices, fostering a pull-driven, self-service engagement model across the enterprise. + Analyze structured and unstructured data to identify trends, friction points, opportunities for improvement, and root causes impacting user experiences. + Synthesize and communicate insights through compelling storytelling to influence cross-functional teams and drive user-backed optimizations. + Stay current with industry trends, emerging tools, and best practices to enhance VoC program effectiveness and operational efficiency. + Serve as a thought leader, educating stakeholders and promoting a culture of data-driven decision-making. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree and 8 or more years of technical experience in data analysis OR Master's degree and 4 years of experience + 2 or more years of project leadership experience **Preferred Qualifications** + Demonstrated experience leading VOC or customer experience programs in a digital environment + Strong vendor management skills, preferably with Qualtrics or similar platforms + Knowledge of current trends and tools in customer experience measurement and analytics + Advanced experience in analysis and synthesis of quantitative and qualitative data + Excellent communication, presentation, and storytelling skills to inform and influence senior and executive leadership + Experience aggregating data across multiple sources (e.g., primary research, secondary research, operational data) + Working knowledge of primary research techniques (e.g., basic survey design) + Advanced Degree in a quantitative discipline, such as **Business, Marketing, Analytics** , Mathematics, Statistics, Computer Science, or related field + Passion for contributing to an organization focused on continuously improving consumer experiences + Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction + Advanced experience working with big and complex data sets within large organizations + Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs + Proficiency in understanding Healthcare related data + Experience creating analytics solutions for various healthcare sectors + Advanced in SQL, SAS and other data systems + Experience with tools such as Tableau and Qlik for creating data visualizations + Expertise in data mining, forecasting, simulation, and/or predictive modeling Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-17-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $117.6k-161.7k yearly 4d ago
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  • Procurement Business Analyst 3-Ops

    Oracle 4.6company rating

    Business intelligence analyst job in San Juan, PR

    In this role, you will: - Perform due diligence on potential and current suppliers and manage procurement terms and pricing. - Route purchase requisitions to the appropriate supplier owners for verification. - Approve purchase requisitions, ensuring all contract, policy, and business practice requirements are met. - Improve purchase requisition routing flow to ensure purchase requisitions are processed in a timely manner. - Troubleshoot purchase requisitions and supplier add requests. - Manage engineering, manufacturing support, data center, capital and tooling procurement categories. - Manage and produce supplier spend reports. - Prepare and perform training for supplier onboarding, purchase requisition, and incremental change processes. What are we looking for? - BS/BA in Business, Supply Chain Management, Economics, or Equivalent - Ability to understand, internalize, and enforce policies - Interface professionally with suppliers and internal groups to protect Oracle's interests. - Experience or familiarity with commodities and electronics hardware procurement is a plus - Excellent written and oral communication, customer service, negotiations, computer skills and ability to multitask. - Ability to perform moderate financial analysis preferred - Knowledge of Oracle iProcurement and E-Business Suite is a plus **Responsibilities** Responsible for supporting the procurement of materials, components, equipment, and services while ensuring the best quality at the best value. As a member of Oracle's Supply Chain Operations, you will be an interface between our regional subsidiaries, suppliers, sourcing managers, Finance and Legal teams. The role requires the employee to: Place, expedite, and status orders daily in accordance with Oracle's Global Purchasing/Finance policy. Ensure supplier quotes meet the negotiated contract terms for cost, scope and deliverables. Understand the tools and processes to support internal end users with source to settle questions. Analyze global spending trends and recommend cost saving opportunities. Identify, propose and initiate implementation of process efficiencies/improvements. May assist in training of new buyers and end users. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Hardware supply chain commodity knowledge, excellent written and oral communication, customer service, computer and negotiation skills, and ability to multitask. Two (2) or more years experience and BS/BA degree or equivalent. No Visa Sponsorship is available for this position. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $29.42 to $60.63 per hour; from: $61,200 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $61.2k-126.1k yearly 60d+ ago
  • Epic eConsult Analyst

    Deloitte 4.7company rating

    Business intelligence analyst job in San Juan, PR

    Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic eConsult Analyst - Project Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Specialist II (PDS II) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed. * Epic Orders, Ambulatory and MyChart analysts implementing and supporting eConsults. * Including the maintenance support across client regions. Registry development, reporting, upgrade and release management. * Work the implementation team to plan and complete build, implement end-to-end Epic * Work command center shifts to investigate during go-live, document, and resolve break-fix tickets. * Conduct and document root cause analysis. Complete any assigned system maintenance. * Deeply experienced Epic analyst to work implementation , build and strong experience with SDLC for Epic. * Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management * Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes The Team Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required * Current certification in Epic analysts with EpicCare Ambulatory, MyChart, or Orders certification, * 5+ years of experience in build and configuration experience in an implementation project with eConsults. * 5+ years of experience in telehealth and the full cycle referral process to build, implement and optimize InBasket distribution schemes * Visit navigators creation and condition to appear for eConsults, send Charts to Specialist for provider response to messages, creation of procedure records for eConsult visits and reporting * Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience * Limited immigration sponsorship may be available * Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve Preferred * Hospital or Clinic operations experience * Additional Epic Certifications * ITIL process knowledge * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently or with minimum supervision * Excellent Written and Communication Skills * Ability to deliver technical demonstrations The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 - $130,500 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: [1] ************************************************************************************************************ Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 317250 Job ID 317250
    $46k-55k yearly est. 6d ago
  • Data Analyst

    On Point Strategy LLC 4.2company rating

    Business intelligence analyst job in Caguas, PR

    At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions. Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes. Key Responsibilities Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.). Design and maintain Power BI dashboards that turn data into clear, actionable insights. Automate reporting processes and ensure data accuracy and consistency. Collaborate with cross-functional teams to identify data needs and deliver analytical solutions. Identify trends, opportunities, and risks through data analysis. Document processes, data flows, and analytical best practices. Technical Requirements Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring). Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design). Intermediate to advanced knowledge of SQL or similar data transformation tools. Familiarity with SharePoint or Microsoft 365 environments. Strong understanding of descriptive, diagnostic, and predictive analysis concepts. Professional Qualifications Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science. Minimum 2 years of experience in data analysis, business intelligence, or similar roles. Ability to translate complex data into clear visual stories that support decision-making. Strong attention to detail, analytical thinking, and results-oriented mindset. Excellent communication skills for presenting findings to non-technical audiences. Preferred Qualifications Experience with Power Automate or Python for process automation. Knowledge of other visualization tools (Tableau, Looker, Google Data Studio). Interest or familiarity with artificial intelligence applied to business analytics. Why Join Us Be part of a team that combines strategy, analytics, and creativity to turn data into decisions. Work with diverse organizations and contribute to strengthening their analytical capabilities. Grow in an environment that values continuous learning, innovation, and collaboration.
    $39k-58k yearly est. Auto-Apply 60d+ ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Business intelligence analyst job in San Juan, PR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 27d ago
  • Data Entry Coordinator - Bilingual required (English/Spanish)

    Alcanza Clinical Research

    Business intelligence analyst job in San Juan, PR

    Department: Operations Employment Type: Full Time Reporting To: Michelle Echeandia Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, SC, TX, VA, and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow. The Data Entry Coordinator works to ensure the execution of assigned studies in compliance with GCP, ICH, HIPAA, FDA Regulations, and SOPs. Key Responsibilities Essential Job Duties: In collaboration with other members of the clinical research site teamwork to ensure the entry of clinical visit data in EDC and other clinical data software/systems. Responsibilities may include but are not limited to: * Managing data entry into computer systems for clinical trials, including entering patient data into eDC and other software * Reviewing patient charts and other medical records to ensure data is entered in a timely manner in accordance with eCRF guidelines and protocol requirements * Reporting any irregularities or problems with a study to the appropriate parties * Supporting other clinical research-related activities * Ensuring compliance with SOPs, regulations, ICF documentation, and GCP/GDP guidelines * Maintaining confidentiality of patients, customers, and company information, and performing other related activities as assigned. Skills, Knowledge and Expertise Minimum Qualifications: High School diploma or equivalent and a minimum of 1 year of clinical data entry experience, or an equivalent combination of education and experience. Bilingual required (English/Spanish). Required Skills: * Proficiency with computer applications such as Microsoft applications, email, and web applications, and the ability to type proficiently (40+ wpm); * Strong organizational skills and attention to detail. * Well-developed written and verbal communication skills. * Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers. * Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities. * Must be professional, respectful of others, self-motivated, and have a strong work ethic. * Must possess a high degree of integrity and dependability. * Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines. Benefits * Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. * Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
    $37k-56k yearly est. 31d ago
  • Data Analyst

    Worksimpli Software LLC

    Business intelligence analyst job in San Juan, PR

    Job Description ???? Data Analyst ???? Job Type: Full-Time | Monday to Friday ???? ****************** About WorkSimpli Software WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations. Position Summary As a Data Analyst, you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership. This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets. Key Responsibilities Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.). Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance. Identify trends, patterns, and opportunities across platforms like PDFSimpli.com. Work with Product, Marketing, and Executive teams to translate business questions into data questions-and deliver answers. Conduct A/B tests and conversion analysis to support product and marketing optimization. Write reports and present findings in clear, actionable formats. Maintain and enhance data pipelines in collaboration with engineers when needed. Ensure data integrity, consistency, and security. Required Skills & Experience 2-3 years of experience in data analysis, business intelligence, or a similar role. Strong command of SQL for data querying and transformation. Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker. Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms. Ability to translate complex data into clear insights and actionable recommendations. Excellent communication skills, both written and verbal. Attention to detail and comfort handling large datasets. Bonus / Preferred Skills Familiarity with Python or R for data analysis or automation. Experience working in a SaaS or digital product environment. Understanding of customer behavior metrics, growth funnels, and product performance KPIs. Experience with cloud data warehouses (BigQuery, Redshift, Snowflake). Exposure to A/B testing platforms and methodology. Education Requirements Bachelor's degree in Data Science, Statistics, Economics, Computer Science, or related field. Equivalent experience or certifications (Google Data Analytics, etc.) will be considered. Why Join WorkSimpli? Be part of a high-impact SaaS company serving millions of users worldwide Work cross-functionally and directly influence product and business decisions Hybrid work model with flexible schedule (Remote Wednesdays) Health insurance, PTO, and competitive salary + bonus opportunities Culture of collaboration, learning, and innovation
    $37k-56k yearly est. 12d ago
  • SQL Data Analyst - Finance

    Abarca Health

    Business intelligence analyst job in San Juan, PR

    What you'll do In a few words… Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning… As Rebates Data & Reporting Analyst you will analyze rebates invoices for manufacturing companies, contractual terms for billing, generate reconciliations and help designing tools to ensure the accuracy and completeness of data related to rebates billing cycle. The process will include reporting for external or internal users. You will also be supporting and collaborating in the new data management in a new repository. This role will also be providing full support of data element maintenance in the new reporting and analytics repository and help define new policies and procedures related to the collection and data accuracy, transformation of data to keep track of all rebates data flow in Abarca. The fundamentals for the job… Continually collaborates with business and technology stakeholders to identify needs and opportunities for improved data and analytics solutions and delivery, business processes and tasks that can be automated, and to understand the underlying data resources and their relationship to deliver actionable data driven insights and decision support. Generate, review, analyze, and send out rebates reporting to external stakeholders, internal clients, manufacturer companies related to pharmacy and medical rebates for Commercial, Medicare and Medicaid line of business. Provide analytical support for rebates process management for all lines of business (3 rd party aggregator, In-House, MDRP and ASES). Ability to do research, investigate discrepancies, and propose as well as develop solutions. Perform complex root-cause analysis of issues identified in rebates reports. Gather necessary data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending, and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution. Perform assessment and communicate critical information gathered by the reporting tools. Identify, analyze, and interpret trends or patterns in complex data sets. Assist in preparation of monthly management reports, accompanying schedules, worksheets and narratives, and quarterly and annual regulatory filings. Assist in the development, testing and maintenance of data architecture, ETL/ELT processes, logical and physical data models in alignment with business requirements. Support data modeling for new rebate data design in Snowflake. Identify manual processes that can be automated and participate in developing processes to eliminate manual dependencies and incorporate necessary QA steps to minimize and identify errors. Participates in initiatives or projects that support process improvements, or the integration of data/other applications into existing systems. Support rebate information requests from clients; ad-hoc financial reports for clients and partners, as needed. Provide reporting as well as perform querying, testing, development, and validation of data. Provide support to business and technical users regarding rebates process and develop complex QA processes to ensure data compliance with established procedures. Collaborates with rebates team and technical resources to identify and address data quality issues when they arise. Provide necessary supporting documentation of findings. Support data integrity process, including data extraction, storage, manipulation, processing, and analysis; verify the completeness, timeliness, and accuracy of data; work with a variety of data files to ensure all rebate data is accurately loaded to the systems with proper support documentation. Track and document all requests, issues, deliverables to provide reporting and updates on a weekly basis to your manager and team. Interacts with internal and external members to accomplish goals. Communicate complex findings and conclusions in an easy-to-understand way, as well as ability to manage tight deadlines and competing priorities to ensure timely deliveries. Perform other duties and special projects as assigned. What we expect of you The bold requirements… Bachelor's or Master's degree in computer science, engineering, or a related field. (In lieu of a degree, equivalent relevant work experience may be considered). 3+ years of relevant work experience in PBM or pharmaceutical rebate management. 3+ years of professional experience with SQL and reporting tools (i.e., Snowflake, Microsoft BI, Tableau, QlikView). Experience in designing, reporting, and delivering analytical solutions. Experience managing complex reconciliation processes. Experience leveraging tools for reporting and analytics (e.g. Excel, SSRS, PowerBI). Excellent oral and written communication skills. Spanish is a plus. We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only) This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members. This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable). Nice to haves… Experience in a role within a financial field, Business Intelligence or Analytical team. Experience in healthcare industry, claims processing, Commercial, Medicare and Medicaid line of business and Pharmacy rebates, claims processing and data interchange. Physical requirements… Must be able to access and navigate each department at the organization's facilities. Sedentary work that primarily involves sitting/standing. At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca's workforce reflects the communities it serves. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. “Abarca Health LLC does not sponsor employment visas at this time” The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It's simply meant to give readers an idea of what the role entails. #LI-HYBRID #LI-TA1
    $37k-56k yearly est. Auto-Apply 14d ago
  • Data Analyst (Full-Time)

    V2A

    Business intelligence analyst job in San Juan, PR

    V2A Consulting is looking for Data Analyst candidates for our growing Analytics practice. Data Analysts are an integral part of our Analytics team. They are responsible for managing our knowledge databases, and for transforming and visualizing data to facilitate and enhance business decision making as part of our engagements with clients. Our Data Analysts usually have a Bachelor's or Master's degree plus 0-3 years of work experience. Key areas of responsibility: Conduct data-driven analyses, interpret results and draw conclusions, and perform data visualizations through business intelligence tools Manage databases including data extraction (through SQL or Python programming when necessary), data transformations, data integrations, and data pipeline automations. Validate data and identify and resolve data quality issues Present results in a simple and comprehensive way to non-technical audience Understand technical requirements and be able to communicate with computer scientists, programmers, and technology support Support Data Scientists in the process of building and testing machine learning models, particularly during the data preparation phase Maintain an industry leading knowledge of the tools, systems, and processes available for best-in-class data wrangling and database management Train other teams on analytical tools and techniques Requirements What we are looking for: Education : Bachelor's or Master's degree in Data Science, Computer Science or Business Analytics Bachelor's or Master's degree in Statistics, Economics or Mathematics Bachelor's or Master's degree in Social Sciences, Psychology or any other Bachelor's or Master's degree with strong applied statistics or data management and analysis (e.g. Biosciences) Qualifications: 0-3 years of work experience Problem Solver - Capacity to apply knowledge and skills to solve complex problems Team Player - Ability to build and manage relationships effectively with technology teams, with programmers, and with client team members and stakeholders in general High self-motivation for learning, and setting and achieving challenging goals Compelled to excel and succeed in every task at hand Thrives in an entrepreneurial, results-oriented environment Academic and/or professional experience using a programming language to perform data transformations (e.g. Python, R, SaS, C++) Academic and/or professional experience using statistical methods for analysis Experience in the use of data transformation and database management tools highly valued (e.g. Microsoft Excel, Power Query, Data Bricks, SAS Enterprise Guide, Visual Basic, SQL Browser, …) Experience in the use of business intelligence tools highly valued (e.g. Power Bi, Tableau, Business Objects, Clik Data Analytics, Zoho Analytics, SAS Visual Analytics, …) Experience in the use of PowerPoint and Word highly valued Fully Bilingual (Spanish and English)
    $37k-56k yearly est. 60d+ ago
  • Business Analyst Puerto Rico

    Assurant 4.7company rating

    Business intelligence analyst job in San Juan, PR

    Job Purpose: The Analyst acts as a bridge between business, operations, IT, and external vendors, facilitating clear communication and mutual understanding. They gather requirements through techniques such as interviews, surveys, observation, and focus groups, then analyze, classify, and document project scope and functional needs using conceptual and logical frameworks. Additionally, the Analyst works closely with design, development, QA, and support teams to ensure that business and functional requirements are properly documented, tested, and implemented. They apply strong communication, analytical, and problem-solving skills to support development efforts, ensure deliverables meet specifications, and enhance management information systems, playing a key role in aligning IT with business needs. Main Responsibilities: Requirements Gathering & Analysis Conduct interviews, workshops, surveys, site visits, and use cases to elicit and document user requirements. Analyze and validate requirements for completeness, consistency, feasibility, and alignment with business standards. Define and manage the scope of initiatives, ensuring alignment with business goals and stakeholder expectations. Process & Documentation Develop process models, specifications, diagrams, and presentations to guide development teams and stakeholders. Create and maintain documentation to support system configurations Stakeholder Engagement Collaborate with business and technology teams to integrate system and data requirements. Serve as a liaison between stakeholders and technical teams, addressing routine application issues and escalating complex ones as needed. Facilitate communication and updates throughout the project lifecycle. Agile & Project Support Actively participate in Agile ceremonies including PI Planning, backlog refinement, sprint reviews, and demos. Support project teams with insights, recommendations, and prioritization of requirements. Testing & Quality Assurance Coordinate User Acceptance Testing (UAT) with end-users. Support system training and testing activities to ensure solution quality and user readiness. System Configuration & Support Provide post-deployment support and assist in evaluating feedback to address issues and improve solutions. Requirements: Education & Experience Bachelor's degree in Information Technology, Computer Science, or a related field. 2-3 years of relevant experience in business analysis, system implementations, or API-based system integration. Knowledge & Core Competencies: Solid understanding of application development and software development life cycle methodologies (Waterfall and Agile). Fluent in English and Spanish, both written and verbal. Strong analytical, mathematical, and creative problem-solving abilities. Excellent interpersonal, listening, written, and verbal communication skills. Ability to prioritize and execute tasks effectively under pressure. Demonstrated commitment to continuous learning and professional growth. Adaptability in dynamic and fast-paced environments. Strong technical communication skills in both English and Spanish. Technical Skills Proficient in Microsoft Office Suite, with intermediate to advanced skills in Excel and PowerPoint. Experience with software development and project management tools such as Azure DevOps (ADO) and Jira. Proficiency in SQL for data extraction, manipulation, and analysis to support troubleshooting. Familiarity with Robotic Process Automation (RPA) tools (e.g., UiPath, Blue Prism, Automation Anywhere). Basic understanding of Artificial Intelligence (AI) concepts including machine learning, natural language processing (NLP), and predictive analytics. Work Arrangement & Environment Hybrid work model, primarly virtual. Reasonable accommodation available for individuals with disabilities. At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we're able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it's only by listening to and representing the unique voices of every individual that we can innovate for all. For further information about Assurant, please visit our website: *************************
    $54k-63k yearly est. Auto-Apply 60d+ ago
  • Data & Reporting Analyst (Puerto Rico-Based)

    Advantage Life Insurance

    Business intelligence analyst job in San Juan, PR

    Job DescriptionSalary: DOE We are seeking a detail-oriented and proactive Data & Reporting Analyst. The successful candidate will play a critical role in analyzing complex data sets to help our organization make informed business decisions. This position involves working closely with various departments and to collect, analyze, and interpret data and to provide analysis and reporting that drive strategic and operational improvements. Applicants must have unrestricted work authorization in Puerto Rico and must reside in Puerto Rico to fulfill the role's regulatory and operational responsibilities JobResponsibilities: Collect, analyze, and interpret large datasets from multiple sources. Develop visualizations and reports that effectively communicate data findings. Collaborate with teams to understand data needs. Identify key business metrics and create reports to understand performance. Assist in the development and maintenance of data models and databases. Monitor industry trends and assess how they may impact our business. Assist in enhancing data quality and integrity, performing data cleaning and validation analysis. Support ad-hoc analysis requests, providing timely and accurate information. Skills and Qualifications: Experience as a Data Analyst or similar role Strong analytical and organizational skills Attention to detail and accuracy High level proficiency in utilizing data analysis tools, including SQL and Excel Experience with Python and Access is a plus Coding/Programming experience a plus, Visual Basic, etc Excellent verbal and written communication skills Ability to manage multiple projects and priorities Ability to deliver projects and reports on time A proactive approach to problem solving Ability to work both independently and collaboratively Must be fully bilingual in English and Spanish Job Requirements: Bachelors degree in business, Economics, Statistics, Mathematics, Computer Science, Engineering or a related field or equivalent experience. Minimum 5 years' experience as a Data Analyst in the insurance or financial services sector. Must be Puerto Rico resident
    $48k-59k yearly est. 12d ago
  • ServiceNow Business Analyst Service Management Consultant

    Capgemini Holding Inc. 4.5company rating

    Business intelligence analyst job in Guaynabo, PR

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions. Key Qualifications Overview Key Responsibilities * Requirements Gathering & Analysis leads workshops to collect and document business and technical requirements. * Translate complex technical specifications into business logic and vice versa. * Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements. * Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. * Document enhancement requests and technical specifications. * Maintain clear communication with stakeholders regarding status updates and feasibility assessments. * Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. * Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives. * Support UAT sessions and training for various client personas. * Agile & Delivery Support Write user stories to be configured by technical developers. * Work within Agile frameworks to support sprint planning and execution. * Proactively identify risks, issues, and blockers and communicate through appropriate channels. * Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC). Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training. The base compensation range for this role in the posted location is: $90,000 to $115,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
    $90k-115k yearly 17d ago
  • Business Analyst

    Popular Inc. 4.5company rating

    Business intelligence analyst job in San Juan, PR

    Company: Popular Workplace Type: Hybrid Business Analyst Full Time Job Opportunity General Description Responsible for reviewing and maintaining operational statistics and relevant data to proactively identify trendsand monitor capacity levels in the Fraud Prevention Division. Develop business intelligence tools and dashboards to supportstrategies, productivity, reengineering, and initiatives focused on process improvement to ensure compliancewith regulatory deadlines in key processes. Lead or support as necessary strategic initiatives in compliance withbusiness requirements ensuring implementation of sustainable solutions. Essential Duties and Responsibilities * Perform periodic validation exercises to ensure data and operational process integrity. * Alert of changes in trends, behavior, or productivity levels. Provide solutions and drive the implementation ofactionable plans. * Ability to document and apply business requirement guidelines to team projects. * Research and apply improved business strategies to identify and mitigate operational and technical risks withinthe business and look for opportunities for business improvement. * Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, asnecessary to support management in strategic planning processes. * Collaborates with management and stakeholders on the design, testing, implementation, and evaluation ofbusiness process changes to improve business outcomes. * Responsible for report development, automation, and modification of existing metrics/ /dashboards consideredof moderate complexity. * Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overallbusiness and/or unit. Analyze information to identify trends, patterns, gaps, and insights using descriptive analytics. * Develop presentations and share findings as well as recommendations. Manage data sources, analyzeinformation, and make reports available to the team. * Receives, evaluates, and responds to data-related inquiries by applying knowledge of data and businessoperations and obtaining information from various sources. * Communicate complex insights to stakeholders, both verbally and in writing. * Automates processes and reporting. * Other business tasks as needed. Supervisory Responsibilities: This Job has no supervisory responsibilities but in special circumstances may lead the work of others. Education Bachelor's degree in Business Administration with a major in Information Systems, Finance, IndustrialEngineering, Mathematics or a similar field. Experience At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management. Other Qualifications * Displays effective research, problem-solving, analytical, critical thinking, influencing, relationship management,and presentation skills. * Ability to apply statistical concepts in practical situations to business problems. Problem-solving skills, inquiryand critical thinking which are crucial to total quality management. * Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, orapproaches to problems. * Systematic and meticulous with details to effectively process large amounts of data into meaningful information. * Ability to effectively coordinate multiple tasks simultaneously, managing time and resources to ensure work iscompleted efficiently and within establishing time frames. * Excellent interpersonal communication and negotiation skills to share findings with colleagues and clients insideand outside of the department. * Ability to work independently or as part of a team with minimal supervision. * Fast learner, good initiative, and self-taught. * Focused on innovation, open-minded and receptive to new ideas. * Excellent written and verbal communication skills in English and Spanish. * Expertise using data managing tools such as Excel, Power BI, SQL, SAS, Cognos, among others. Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.
    $49k-71k yearly est. 35d ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Business intelligence analyst job in San Juan, PR

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 3d ago
  • Business Analyst Multiline

    Chubb 4.3company rating

    Business intelligence analyst job in San Juan, PR

    Role Purpose The Business Analyst is responsible for analyzing Chubb A&H, Life and Personal Lines businesses established in Central America and PR. Is responsible also, of analyze business, financial and operational risks. Must collect, interpret and manage business and financial information to improve business results and identify business risks and opportunities. Work with Accident and Health line of business, Central America Region and other cross functional teams to ensure operational capabilities for new business comply with required global and regional policies. Key Responsibilities * Analyze, monitor and manage the monthly business campaign approval process (consolidation and analysis, profiles updates, analysis of expected cost, sales and results by campaign, work with the country to put in place action plans, etc.). * Analyze and track periodic commercial and financial reports. * Identify risks and opportunities by analyzing expected versus actual performance to identify and fix areas of improvements. * Validate and monitor business/sales KPI's (Key Performance Indicators) by campaign/sponsor/country/Line of Business. * Prepare and monitor monthly P&L by product/sponsor for A&H, PL and Life. * Support on Forecast and Budget processes. Role Profile Chubb Insurance Company of Puerto Rico * Ensure the Multiline Business follow Direct Marketing controls. * Prepare ad-hoc reports for senior management decision making. * Act as a liaison between countries and Latinamerica region. * Perform specials projects and other related duties as assigned. Requirements * Bachelor's Degree in Business Administration mayor in Accounting or Finance. * Strong financial analytical and problem solving skills. * Capability to analyze complex financial loss exposures. * Basic actuarial knowledge. * Ability to work in a team oriented environment. * Proficient in Microsoft Office (Word, Excel and Power Point) and working knowledge of common application software. * Ability to work independently with supervision. * Demonstrate flexibility and adaptability to work in a fast-moving and challenging environment. * Advance knowledge of the structure and content of the English and Spanish Language. * Intermediate to advance knowledge of database management tolls such as: Access, SQL. Experience * Three (3) to five (5) years or more in similar position. * Experience in Insurance Industry, preferable
    $50k-68k yearly est. Auto-Apply 39d ago
  • Data Analyst (Healthcare) - San Juan, PR

    Unitedhealth Group Inc. 4.6company rating

    Business intelligence analyst job in San Juan, PR

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function are responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis to distinguish patterns and recognize trends, performing normalization operations and assuring data quality. Roles in this function could partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. Other roles involved could include producing and managing the delivery of activity and value analytics to external stakeholders and clients. Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data. Positions in this function work on predominately descriptive and regression-based analytics and tend to leverage subject matter expert views in the design of their analytics and algorithms. Primary Responsibilities: * Ability to distil criteria for data analysis * Experience analyzing large data sets * Assesses and interprets customer needs and requirements * Use pertinent data and facts to ideate, identify and solve a range of problems within area of expertise * Ability to communicate the outcome of this research in a manner suitable for the intended audience * Examine, assess, and document business operations and procedures to ensure operational efficiency and excellence * Ability to build relationships to increase velocity of concept conversion to identifications * Assesses and interprets customer needs and requirements * Identifies solutions to non-standard requests and problems * Solves moderately complex problems and/or conducts moderately complex analyses * Translates concepts into practice * Provides explanations and information to others on difficult issues * Review top denial reasons for training opportunities, potential rebuttals back to the client, and query enhancements * Create action plan with summary and claim details to ensure that all reporting, training and priority recommendations are delivered to Operation Management * Ensure that training is completed and feedback is received * Ensure that all needed production queries are enhanced accordingly * Other duties may apply * ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 3+ years of SQL programming with the ability to perform effective querying * 2+ years of health care experience working with healthcare claims data * Mid-level to advanced experience in Excel * Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy * Proven solid written and verbal communication skills with the ability to explain complex data analysis results to non-technical stakeholders * Proven solid attention to detail with a focus on quality and accuracy * Demonstrated exemplary verbal and written communication skills in English * Ability to work 40 hours weekly from Monday to Friday during our regular business hours from 7am to 7pm (Overtime as business needs dictate) Preferred Qualification: * Experience with SQL Server Reporting Services and SQL Server Integration Services At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $44k-52k yearly est. 27d ago
  • Epic Beaker Systems Analyst (Data Innovations / Middleware)

    Eliassen Group 4.7company rating

    Business intelligence analyst job in San Juan, PR

    **Anywhere** **Type:** Contract **Category:** IT Admin **Industry:** Healthcare **Workplace Type:** Remote **Reference ID:** JN -112024-91508 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** **Location:** Remote USA. Central Time preferred or willingness to work CST hours **Type:** Contract- 12+ months **On-Call:** 24/7 rotation - 1 week every 6 weeks Our client is a large, national healthcare diagnostics organization with a high-volume Epic Beaker laboratory environment. We are seeking an experienced **Epic Beaker Systems Analyst** with a strong focus on **Data Innovations (DI) middleware** to support a highly active laboratory environment. This is a **hands-on, run-the-business role** supporting day-to-day operations, instrument connectivity, and ongoing maintenance, not a greenfield implementation. _We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ Rate: $70 - $75 / hr. w2 **Responsibilities:** **Key Responsibilities** + Provide **day-to-day production support** for Epic Beaker (CP), including troubleshooting and maintenance + Administer and support **Data Innovations (DI) middleware** , ensuring reliable instrument connectivity and data flow + Support frequent **instrument adds, removals, and changes** in a high-volume lab environment + Troubleshoot interface, rules, and connectivity issues between lab instruments and Beaker + Partner with local LIS, lab operations, and IT teams to resolve issues and support ongoing needs + Follow **ServiceNow-based change control** and incident management processes in a large enterprise environment + Support light Beaker build and configuration as needed + Participate in a **24/7 on-call rotation** (1 week every 6 weeks) **What This Role Is** + Production support + middleware-focused Beaker role + Highly active environment with constant instrument activity + Hands-on, operational, and collaborative **What This Role Is Not** + A pure implementation or project-only role + A DI-only position without Beaker + A low-volume or passive support environment **Experience Requirements:** + The ideal candidate is comfortable working in a fast-paced production setting, troubleshooting instrument interfaces, supporting Beaker application workflows, and partnering closely with local LIS and lab teams. + Hands-on **Epic Beaker application support experience** + Strong experience with **Data Innovations (DI) middleware** and lab instrument interfaces + Experience supporting production systems in a **large enterprise or healthcare environment** + Familiarity with **ServiceNow** , ITIL processes, and formal change controls **Preferred Qualifications** + **Certifications:** Epic Beaker certification and relevant Data Innovations certifications are highly desirable. + Experience supporting multiple lab instruments simultaneously + Background working closely with laboratory operations or LIS teams + Experience in high-change, high-uptime healthcare or diagnostics environments **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact_ _********************_ _._ _About Eliassen Group:_ _Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._ _Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
    $48k-60k yearly est. 28d ago
  • Revenue Integrity Analyst II

    Intermountain Health 3.9company rating

    Business intelligence analyst job in San Juan, PR

    The RCO Revenue Integrity Analyst II is responsible for appropriate charge capture, assigned account, claim edits and/or charge edits for an assigned service line. This position will monitor and support the maintenance of consistent charge capture or charge edits to ensure regulatory compliance and revenue optimization for assigned service line(s). This position will support the development and management of integrated charge capture workflows in partnership with senior analysts and leadership, working closely with the clinical and clinical application teams. **_We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** **_Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings._** **Essential Functions** + Analyzes data, develops reports, reviews trends and recommends enhancements as defined by the revenue practice leadership team. + Performs extensive data mining, mentoring/training, regulatory and payer policy review, abstracting of financial and clinical information from various sources + Presents, researches, and follows-up on topics reviewed at department and system-wide initiative levels. + Monitors for positive or negative trends in coding, charge capture and/or editing processes to improve teams' performance. + Researches and stays current on CMS, federal and state regulations, payor guidelines, ensuring compliance and alignment with charge, coding and charge edits. + Audits and evaluates system automation by comparing the charge/claim data to the clinical record. Leverages other system functionalities to expediate the claim processing for compliant and optimized hospital accounts. + Evaluates, provides education and guidance to revenue cycle, revenue practice teams and clinical operations on report development, charge capture accountability and revenue monitoring. + Mentors and supports the training of other revenue integrity analysts. Skills + **Cath Lab and Interventional Radiology procedure coding experience** + Procedure coding + Data Analysis + Healthcare Regulations + Process improvement + Health Insurance + CMS + Problem solving + Data Mining + Excel + Collaboration **Qualifications** **Required** + Current certification through AAPC, AHIMA or HFMA, or other specialty medical coding group. + Experience in a role requiring attention to detail with excellent organizational and analytical skills. + Demonstrated proficiency with Epic clinical and/or billing applications. + Demonstrates ability to be flexible and adaptable to change. + Demonstrates ability to work in a clinical operational area and/or a revenue integrity team effectively supporting department outcomes. + Experience working closely with a multi-disciplinary team to optimize patient experience and operational success. + Demonstrates advanced knowledge of regulation, payer policy, charge capture and/or revenue monitoring. **Preferred** + **Cath Lab and Interventional Radiology procedure coding experience, and Certified Cardiology Coder (CCC) or Certified Interventional Radiology Cardiovascular Coder (CIRCC) certifications.** + Bachelor's degree in healthcare administration, or medical, analytical field from an accredited institution. Education is verified. + Proficient or certified with Epic clinical or billing applications. **Physical Requirements** + Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $37.31 - $58.75 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $45k-57k yearly est. 60d+ ago
  • Business Analyst

    Harris Computer Systems 4.4company rating

    Business intelligence analyst job in Florida, PR

    Altai Systems delivers association-specific CRM software built on top of Microsoft Dynamics 365 CRM using the Power Apps suite of tools. We have an exciting opportunity available for a Business Analyst to join our Professional Services Team. The client-facing role of Business Analyst takes the lead on identifying and documenting the requirements necessary to help our clients meet and exceed their business objectives. This is the ideal role for a detail-oriented, in-the-weeds, solution finder with a passion for client success. Job responsibilities: * Client Research * Work with the Sales team to gather detailed knowledge about the client, their requirements, and our proposed solution. * Conduct independent research to become intimately familiar with the client's business, beyond what was provided during the sales process. * Discovery * Lead the client through a thorough requirements analysis process to understand business needs, goals, and objectives. * Work with clients to develop new best practice business processes that fit our software. * Document requirements and create corresponding Jira tickets of representing all client needs. * Collaborate with internal Dynamics experts to create a gap analysis document to highlight the gaps between our base offering and the client's requirements. * Facilitate internal solutions review meeting with project team to ensure solutioning is an out-of-the-box first approach. * Documentation * Create business process specs that start with the end-user experience on the web and extend to the back-office processes in the CRM. * Create user stories, use cases, and test criteria for agreed upon requirements, leveraging templates and AI for efficiencies. * Collaborate with the Project Manager and Development Manager to evaluate any custom requests. * Develop custom documentation for unique business solutions. * Support Product team by creating new specs and documentation for product enhancements. * Mentoring * Provide mentoring and guidance to newer Business Analysts. * Task Tracking * Maintain accurate time and task tracking records on a weekly basis for reporting and billing purposes. * Maintain accountability for personal billability goals (75%/ week). * Ensure all documented processes and procedures are followed. This is a fully remote position, however staff must be available for occasional travel to visit a client site upon request (this is typically no more than 2-3 times per year for 1-3 days at a time). All staff must be available to work within the hours of 8am - 6pm ET and be available on camera for client-facing meetings. Skills Required: * 1+ years of experience working with Associations, Non-Profits, or other member-based organizations. * Solid understanding of AMS / CRM functionality including Membership, Chapter, Event, Certification, Financial Management (Accounting, Donation), and E-Commerce. * 3+ years creating detailed business documentation to support planned AMS / CRM implementations. * 3+ years conducting thorough discovery and gap analysis engagements. * Passion for excellence in user experience. * Creative and analytical thinking. * Excellent oral and written communication skills. * Ability to manage multiple competing priorities and complex tasks simultaneously. * Ability to translate highly-technical concepts into plain language for non-technical stakeholders. * Willingness to learn Microsoft Dynamics CRM; previous experience with Microsoft Dynamics CRM is a plus. Our teams at Altai are supporting some of the most well-respected, influential, non-profit organizations around the globe. As a provider of CRM solutions for associations, we have the ability to impact and support those on the frontlines of medical innovations, transportation safety, standards advancements, and more. We value infectious energy, positivity, and an unwavering commitment to quality. Our teams work remotely from their home offices and enjoy great pay, competitive benefits, and flexible work schedules. Interested in learning more about Altai - please visit us at *********************
    $45k-58k yearly est. Auto-Apply 34d ago
  • Sr Data Analyst

    Oracle 4.6company rating

    Business intelligence analyst job in San Juan, PR

    We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. It's an exciting time to join Oracle Health! Our Government Services team is hiring a Senior Data Analyst, where you will analyze, prepare, and process data sets to be consumed for direct insights, statistical modeling or other analytical exploration for internal and external clients. In this role, some of your responsibilities will include to compile complex data sets from various sources for exploratory and pre-defined analyses; audit complex data sets for completeness, validity, and other pertinent data health measures; evaluate complex data sets for analytical possibilities and pitfalls with some assistance. You will transform complex data for specific team functions or processes as appropriate; conduct basic statistical testing and exploratory data analysis; create basic data visualizations leveraging design and data presentation guides. Consult with internal and external clients on data availability and identification of key performance indicators, while pinpointing trends, correlations and patterns in complex data sets with some assistance. In addition, you will consult with internal and external clients on Oracle Health reporting capabilities and provide support to end-users on accessing and running reports. Apply today to learn more about this role! **Responsibilities** **Basic Qualifications** + At least 5 years of work experience relevant to data analytics and/or statistics work experience, experience in quantitative or statistical analysis, data mining, predictive or statistical modeling, data management, data transformation, and data visualization + Bachelor's degree in Data Analytics, Statistics, Computer Science, Business, or related field required + Demonstrated experience gathering requirements and translating complex analytical findings into clear, actionable recommendations for non-technical stakeholders + Receipt of the appropriate government security clearance card applicable for your position + Due to the client contract you will be assigned, this position requires you to be a U.S. citizen **Preferred Qualifications** - At least 3 years of consulting experience communicating data insights to clients - At least 3 years of experience using analytical tools (e.g, Power BI, Tableau, Oracle Analytics) - At least 3 years of experience using SQL **Expectations** - Willing to work additional or irregular hours as needed and allowed by local regulations - Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position - Perform other responsibilities as assigned - Willing to travel 25% Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $87k-178.1k yearly 60d+ ago

Learn more about business intelligence analyst jobs

How much does a business intelligence analyst earn in Guaynabo, PR?

The average business intelligence analyst in Guaynabo, PR earns between $38,000 and $79,000 annually. This compares to the national average business intelligence analyst range of $59,000 to $107,000.

Average business intelligence analyst salary in Guaynabo, PR

$55,000
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