Business intelligence analyst jobs in North Carolina - 927 jobs
IT Business Analyst - Salesforce
Inceed 4.1
Business intelligence analyst job in Charlotte, NC
Compensation: $120,000-$150,000
IT BusinessAnalyst - Salesforce
Inceed has partnered with a great company to help find a skilled IT BusinessAnalyst!
You'll serve as the primary Salesforce administrator and a business process expert, collaborating closely with leadership, and cross-functional teams to streamline workflows, solve business pain points, and drive efficiency. This is a chance to make an immediate impact while working in a dynamic, innovative environment.
Responsibilities:
Serve as main Salesforce administrator: maintain, update, optimize, build dashboards, support users, and ensure best practices.
Collaborate with Sales, Marketing, Manufacturing, Finance, HR, and Supply Chain teams to understand processes, gather requirements, and translate business needs into actionable solutions.
Lead process improvement initiatives and technology projects: automate workflows, simplify processes, coordinate testing, and ensure projects are delivered on time and within budget.
Provide troubleshooting, training, and support for Salesforce users to ensure system reliability and adoption.
Build strong relationships across teams and external vendors to foster collaboration and alignment.
Required Qualifications & Experience:
5+ years of Salesforce.com experience, including administration and business process optimization.
Bachelor's degree in Information Services, Business, or related field (or equivalent experience).
Experience developing, implementing, and supporting sales and marketing business processes and systems.
Strong project management skills; PMI or Six Sigma certification a plus.
Excellent analytical, troubleshooting, and customer service skills.
Nice to Have Skills & Experience:
Experience with Microsoft Power BI for reporting and analytics.
Prior experience with Oracle EBS or SAP ERP implementation/support.
Technical background in IT systems, AI tools, or process automation.
Familiarity with multi-site manufacturing or cross-functional collaboration.
Perks & Benefits:
Comprehensive health, financial, and wellness benefits, including medical, dental, vision, life and disability insurance, 401(k) with company contribution, tuition reimbursement, and support for mental health and caregiving.
Comprehensive support for employees and families, including tuition reimbursement, 529 college savings with company match, fertility and family-building assistance, mental health resources, and backup care.
If you are interested in learning more about the IT BusinessAnalyst - Salesforce opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$120k-150k yearly 4d ago
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Technical Business Analyst
Kellymitchell Group 4.5
Business intelligence analyst job in Charlotte, NC
Our client is seeking a Technical BusinessAnalyst to join their team! This position is located in Charlotte, North Carolina.
Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms
Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution
Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle
Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent
Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins
Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience
Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences
Execute advanced SQL queries and data profiling to optimize bot performance
Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch
Desired Skills/Experience:
10+ Years of Experience
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$60-70 hourly 2d ago
Business Analyst
Meherrin Agricultural and Chemical Company 4.2
Business intelligence analyst job in Raleigh, NC
is based at our Meherrin office in Raleigh, NC.
The primary function of this role is to support sales by providing accurate reporting, daily dashboard updates, inventory analysis, customer insights, and budget development.
Key Responsibilities
Maintain and update daily sales dashboards and performance reports.
Track sales KPIs including revenue, margins, product categories, and customer sales
Analyze customer buying patterns to support tailored offers and strategic sales plans.
Monitor inventory levels, product movement, slow movers, and seasonal demand trends
Maintain organized documentation for bid tracking and analysis as needed
Perform analysis of company P&Ls; to identify trends, risks, and opportunities
Qualifications
Bachelor's degree in business, Finance, Analytics, Supply Chain, or related field, or equivalent experience.
3-4 years of experience as a BusinessAnalyst or in a similar analytical role.
Strong analytical skills and ability to interpret data.
Proficiency in Excel; experience with BI tools preferred (Power BI, Tableau).
Strong communication, organizational, and documentation skills.
Experience in agriculture or distribution preferred but not required.
Key Competencies
Analytical and detail-oriented
Strong problem-solving skills
Ability to work cross-functionally
Clear and concise communicator
Organized and self-directed
Work Environment & Physical Demand
Mostly office-based with some travel to retail or manufacturing sites
Low physical demand; mainly computer work with occasional walking or standing
Fast-paced, deadline-driven role with seasonal workload spikes
Benefits
Health Insurance ~ Employee Assistance (EAP) ~ Teladoc ~ Life Insurance
Employee Referral Program ~ 401K Match ~ Disability ~ Tuition Assistance (TAP)
Paid Vacation and Personal Days ~ Vision ~ Paid Holidays ~ Jury Duty Leave
Dental ~ Bereavement Leave ~ Flexible Spending Account (FSA)
Core Values “Equip” - Environment Quality Understanding Integrity People
Application Process - This job is contingent upon satisfactory completion of reference checks, education verification, pre-employment drug screening, and a criminal history check.
EOE - Equal Opportunity Employer
For Additional Information Visit: ******************
$67k-93k yearly est. 1d ago
IVR Business Analyst
Saransh Inc.
Business intelligence analyst job in Charlotte, NC
Job Title: BusinessAnalyst / Operations Analyst
Employment Type: Contract
We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams.
Key Responsibilities
Track, analyze, and report business and operational data
Develop and maintain cross-functional partnerships, both internally and externally
Manage and monitor budgets to ensure alignment with business objectives
Analyze existing methodologies and recommend process improvements
Support proposal evaluations and data-driven decision-making
Maintain awareness of competitive market trends and industry insights
Qualifications
Bachelor's degree or equivalent professional experience
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Strong written, verbal, and collaboration skills
Ability to work effectively in a cross-functional environment
Strong analytical and problem-solving skills
$60k-84k yearly est. 3d ago
Senior Business Performance and Metrics Consultant
Pyramid Consulting, Inc. 4.1
Business intelligence analyst job in Charlotte, NC
Immediate need for a talented Senior Business Performance and Metrics Consultant. This is a 10 Months contract opportunity with long-term potential and is located in Charlotte, NC Atlanta GA and Raleigh NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00222
Pay Range: $65 - $69.45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development.
Support the documentation and validation of metric logic and data lineage.
Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges.
Review and validate data quality and completeness of metric inputs in coordination with data engineers.
Support the development of root cause commentary and trend analysis for metrics that breach established thresholds.
Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC).
Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends.
Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency.
Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements.
Key Requirements and Technology Experience:
Key Skills; Security
Data Metric, NIST, CSF,Data Governance
Bachelor's degree or five years of related experience or an equivalent combination of education and experience
In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.)
Understands foundational concepts of other related professional disciplines. Experience managing small projects
Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders.
Ability to provide direction and mentor less experienced teammates
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills, including experience drafting executive summaries.
Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint).
5-7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics.
Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management).
Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators.
Experience gathering and documenting business requirements and translating them into actionable data or metric logic.
Basic understanding of SQL or ability to read data dictionaries and data mappings.
Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS.
Exposure to Agile or iterative project delivery methods.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$65-69.5 hourly 3d ago
Business Analyst, Multi-Site Operations
Media One Digital 3.6
Business intelligence analyst job in Matthews, NC
Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: *****************************
Join the market leader in digital textile printing.
Media One Digital is seeking a detail-oriented, analytical BusinessAnalyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights.
What You'll Do
Analyze financial results, budgets, and forecasts across locations.
Partner with accounting on month-end close, variance, and ROI analysis.
Track sales trends, product mix, and margin performance by customer and site.
Build and maintain dashboards, scorecards, and KPIs for leadership.
Consolidate operational and financial data to support benchmarking across sites.
Improve data integrity across ERP, CRM, and reporting systems.
Lead ad-hoc analysis and scenario modeling for strategic initiatives.
What Success Looks Like
Accurate and timely reporting that enhances decision-making.
Actionable insights that drive measurable improvements in KPIs.
Streamlined, standardized performance tracking across all sites.
What You'll Bring
Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus).
2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles.
Advanced Excel skills; experience with Power BI or Tableau.
Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems.
Strong analytical, communication, and problem-solving skills.
Ability to work cross-functionally in a fast-paced, multi-site environment.
Why Join Us
At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business.
Equal Opportunity Employer:
We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
$52k-73k yearly est. 1d ago
Sr. Business Analyst / Payment Products
Motion Recruitment 4.5
Business intelligence analyst job in Charlotte, NC
A well-known Financial Services Company is looking for a BusinessAnalyst with payment product experience to work a hybrid schedule in Uptown Charlotte.
Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 18+ Months with strong likelihood of conversion to full time
Required Skills & Experience
5+ years business execution and product experience
Strong wholesale treasury management or financial services background and experience with a focus on WIRE payment processing and systems.
Hands on with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines.
Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners.
Knowledge of JIRA / Confluence application for Agile development. Focus on User Story acceptance criteria refinement.
Expert in creating Process Flows and Use Cases.
Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences.
Expert with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint.
Experience navigating heavily matrixed organizations, including multiple business lines.
What You Will Be Doing
Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on business requirements development and project management for wire payment products and services.
Interact with product leads and key global business partners across a broadly dispersed team to execute objectives.
Create Process Flows, Refine requirements, User Stories, and acceptance criteria.
Participate as Intake coordinator, manage task lists.
Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies.
Schedule project meetings and publish minutes.
Preferred Location: Pittsburgh, PA, Hybrid 3 days in Office
Consider: Minneapolis/Charlotte
Consult on complex initiatives with broad impact and large-scale planning for Business Execution.
Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors.
Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
Strategically collaborate and consult with client personnel.
$83k-111k yearly est. 4d ago
Associate Business Operations Analyst (28857)
Dahl Consulting 4.4
Business intelligence analyst job in Greensboro, NC
Title: Associate Business Operations Analyst
Job Type: Contract (12 months)
Compensation: $18 - $20 p/h W2
Industry: Chemical Manufacturing
About the Role
We are seeking an Associate Business Operations Analyst to support field operations for a leading global provider of water, hygiene, and energy technologies. This role focuses on managing operational processes for quick-service and full-service restaurant accounts, ensuring accurate reporting, billing alignment, and efficient installation workflows. You will play a key role in driving process improvements and supporting automation initiatives that enhance customer experience and operational efficiency.
Job Description
As an Associate Business Operations Analyst - Field Support, you will:
Process and verify construction reports for new and remodeled restaurant locations.
Respond promptly to inquiries from customers, account managers, and field teams.
Update and modify reports based on field feedback to maintain accuracy.
Submit installation order requests and set up account numbers in SAP and CRM systems.
Review and update billing information to ensure proper account alignment.
Collaborate with account managers to resolve billing discrepancies and support customer-facing communications.
Contribute to process improvement projects focused on workflow efficiency and automation.
Qualifications
Required
Associate degree in Business Administration or related field.
5+ years of professional experience, particularly in customer-facing and sales support roles.
Strong IT/technical aptitude to implement updated processes and troubleshoot systems.
Proficiency in SAP applications and CRM systems.
Intermediate Excel skills (pivot tables, formulas, data analysis).
Strong business acumen with adaptability to technology-driven solutions.
Preferred
Troubleshooting skills to support automation and sales initiatives.
Strong organizational skills with the ability to manage multiple tasks.
High attention to detail and accuracy.
Self-motivated and proactive approach to work.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
$18-20 hourly 4d ago
Business Insights Analyst
Truliant Federal Credit Union 4.6
Business intelligence analyst job in Charlotte, NC
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Purpose of the Job
The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals.
Essential Functions and Responsibilities
Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes.
Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data.
Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs.
Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets.
Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards.
Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals.
Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders.
Serves as the data expert for assigned lines of businesses within the organization.
Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way.
Performs ad-hoc data requests and ah-hoc analyses.
Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment.
Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings.
Collaborate closely and provide necessary guidance to developers in order to implement requirements.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions.
Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories.
Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business.
Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements.
Must have proven domain knowledge of core departments and/or the financial industry in general.
Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions.
Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager.
Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience.
Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions.
Must have working knowledge of relational database concepts.
Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments.
Must possess excellent organizational, communication, critical and logical thinking skills.
Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report.
Must be open to and seek feedback on analyses to uncover insights from different perspectives.
Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner.
Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them.
Must be able to set deadlines and complete all assignments with minimal supervision.
Must have a technical knowledge of SQL, data models and data tools.
Must have experience working within a data governance framework.
Must have working Python knowledge for building basic predictive models and machine learning.
Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus.
Knowledge of R is a plus.
Physical Requirements
Occasional standing, walking, bending, and stooping required.
Must be able to sit at a desk for long periods of time and use a computer.
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds.
Education and Background
Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required.
Master's Degree in Business Analytics, Data Science or Business Administration preferred.
Professional Certifications such as Certified BusinessAnalyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred.
Must have 3-5 years of full-time, hands-on analyst experience.
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$58k-71k yearly est. 1d ago
Senior Business Analyst
Infostride
Business intelligence analyst job in Raleigh, NC
Job Title: Senior BusinessAnalyst
Work Arrangements: Hybrid
Interview: Webcam Interview Only
Job Description:
Responsibilities:
The NC Department of Health and Human Services - Information Technology Division (ITD) seeks a Senior BusinessAnalyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project.
The NC Department of Health and Human Services - Information Technology Division (ITD) seeks a Senior BusinessAnalyst to support business case analysis, process re-engineering and requirement gathering activities.
Responsibilities
• Conducts stakeholder analysis
• Conducts market research and analysis
• Identify and document detailed current and future state process workflows using BPM standards
• Develops Context diagrams, functional decomposition, and process workflows
• Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams
• Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
• Build Business, stakeholder, solution and transition requirements
• Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
• Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
• Perform functional, integration testing UAT support, including developing test scenarios and cases
• Support required system go-live activities
• Authors and prepares meeting minutes to be distributed to a variety of audiences
• Creating User stories and acceptance criteria and authors other Agile documents and deliverables
Knowledge, Skills and Abilities / Competencies:
• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
• Strong writing and communication skills and can build relationships with both their team members and clients
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to prepare and present oral and written documents clearly and concisely
• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards
• Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs
• Possess a high-level understanding in the areas of application programming, database and system design
• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
• Understanding of Software Development Lifecycle (SDLC) concepts and process
• Knowledge of and experience with IT Service Management best practices and principles
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
Skill
• Extensive knowledge of business system analysis techniques and testing methodologies
• Demonstrated experience in gathering business requirements and development of business rules and process flow.
• Proven experience with business process design and definition
• Experience with Business Analysis methodologies and problem solving
• Extensive experience in using JIRA
• Extensive experience in using Confluence
• Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project
• Excellent communication skills (both verbal and written)
• Experience in development of procurement related documents including RFP and evaluation criteria.
• Demonstrable analytical skills and an attention to detail.
• Extensive experience in collaborating with Product Owners and other stake holders to derive Business Requirements
• Excellent creative thinking and problem-solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.
• Knowledge Creating Sequence Diagram and flow charts
• Experience working for State government
• Knowledge of Salesforce platform
• Healthcare related experience
• Salesforce Certified BusinessAnalyst
$78k-104k yearly est. 21h ago
Business Systems Analyst
Blue Cross and Blue Shield of North Carolina 4.3
Business intelligence analyst job in Chapel Hill, NC
Are you passionate about transforming business challenges into innovative solutions? As a Business Systems Analyst, you'll play a key role in shaping strategic requirements, designing impactful business processes, and delivering technical solutions for diverse projects. Leverage your systems expertise as a departmental liaison, driving collaboration and minimizing disruptions. You'll also contribute directly to IT initiatives by troubleshooting, testing, and supporting system upgrades-making a tangible difference across our organization
What You'll Do
Technical Support/Business Expertise
Provide technical knowledge and support in operational system/application and procedural issues to the business and IT and help the business find technical solutions to meet their goals.
Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
Provide ongoing user support for ad hoc questions, inquiries, and service requests.
Provide timely and accurate reporting/data on inventory, productivity, user activity, and system performance on a regular and/or as requested basis.
Issue Resolution
Resolve medium, moderately complex production issues by:
Performing initial triage for severity and business impact of system/application failures.
Troubleshooting and analyzing to determine root causeof issues
Developing applicable business processes and solutions to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met.
Coordinating with IT, other teams and vendors as needed to communicate issues and devise and implement long term remedies.
Develop system support processes with IT; coordinate daily to resolve production support issues, including application failures and user errors; document, track and report all system support activities
Project/Program Support
Work collaboratively on projects and initiatives with the business and IT by eliciting and documenting business requirements and preparing appropriate functional specifications while considering technical capabilities of the system/application.
May act as Business Lead/Coordinator on moderate single area/department projects.
Business Testing
Coordinate testing plans with Business area and IT
Serve as point of contact for business testing activities and ensure testing will appropriately meet business requirements
Document and may, in some cases, execute test plans and scenarios
Analyze and verify testing results for accuracy, relevance and completeness
Provide impact assessments and make assist in formulating recommendations to the business owner regarding issues, risks, etc.
Assist IT with hardware and software upgrades, security changes, and architectural enhancements as needed.
System Configuration
Configure and maintain moderately critical system tables and data elements across multiple system environments
Analyze, develop and implement configuration changes to improve system performance and user efficiency
Monitor configuration for accuracy and compliance to change control processes.
What You Bring
Bachelor's degree or advanced degree (where required)
3+ years of experience in related field.
In lieu of degree, 5+ years of experience in related field.
Bonus Points
Experience with Workday Financials or HCM modules
Experience with Workday EIB and Workday Prism Analytics (data & integrations)
Experience with Workday Security administration
Experience with Workday Reporting (simple, advanced, matrix, composite)
Experience with Workday Business Process configuration
Experience with Workday Adaptive Planning
Experience with Workday Prism Analytic
What You'll Get
The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community.
Work-life balance, flexibility, and the autonomy to do great work.
Medical, dental, and vision coverage along with numerous health and wellness programs.
Parental leave and support plus adoption and surrogacy assistance.
Career development programs and tuition reimbursement for continued education.
401k match including an annual company contribution
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
$66,998.00 - $107,197.00
Skills
$67k-107.2k yearly 21h ago
Encompass Business Systems Analyst II
Atlantic Union Bank 4.3
Business intelligence analyst job in Greensboro, NC
The Business System Analyst II will serve as the system administrator for the Encompass LOS and related mortgage platforms. This individual will be responsible for the design, administration, customization, and maintenance of the system. Individual help enhance system requirements from the product team, modify system configurations and customizations, document system modifications, and release of final updates, all in accordance with system best practices. The idea candidate will have expert knowledge of the Encompass system and the mortgage processes.
Position Accountabilities
Manage all aspects of configuration and maintenance for the Encompass LOS and related mortgage systems, such as Blend, as the lead Encompass Administrator
Provide feedback and guidance in enhancement and configurations requirements, gathered from the business stakeholders
Continually assess the system for areas of improvements related to maintainability, system performance, and extendibility
Maintain documentation of current and new system configurations
Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support
Represent project related system change efforts in Change Control Board Forum
Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Keep up to date on new technologies related to the system and industry
Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals
Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification
Provide ongoing support structure and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment
Represent production changes to the Change Control Board complying with the requirements of this process
Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies
Organizational Relationship
This position will report to the Director, Digital Originations.
Position Qualifications
Education Requirements
College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience.
Minimum of 10+ years of work experience.
Knowledge & Skills
Extensive knowledge of Encompass configuration such as business rules, document and program configuration, custom input forms, services management, etc.
Familiarity with Encompass Web configuration.
Strong IT background with an understanding of mortgage operations, products, processes and procedures
Excellent analytical and creative problem-solving skills.
Excellent written and oral communication skills.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills
Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis.
Experience working in a team-oriented, collaborative and customer centric environment.
Familiarity with corporate security policies and managing user access/profiles
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$85k-115k yearly est. 1d ago
System Analyst
Ascendum Solutions 4.5
Business intelligence analyst job in Raleigh, NC
Job Title: System Analyst (Calypso Configuration & CATT tool)
Duration: 12+ Months Contract
Experience needed:
6+ years of proven business or systems analysis experience (within financial services industry preferred)
Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology
Experience with Calypso Configuration & CATT tool
Experience in defining clear and concise requirements for and providing support for financial applications
Experience with leading projects working along with a team of analysts and developers.
Experience coaching/mentoring/training less experienced folks in team.
Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred
Ability to understand the technology and software architecture of an application
Strong analysis skills, with a proven track record of delivery of sophisticated technology projects
Bachelor's degree (or above) in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related fields
Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a harmonious work style
Ability to establish and maintain positive relationships with business partners and technology
Confident with having trade-off conversations with business partners
A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization
$69k-92k yearly est. 21h ago
CIB Senior Business Execution Consultant - Strategic Risk
Wells Fargo 4.6
Business intelligence analyst job in Charlotte, NC
Corporate & Investment Bank (CIB) delivers a comprehensive suite of banking, capital markets and advisory solutions, including a full complement of sales, trading and research capabilities, to corporate, government and institutional clients. We focus on our clients' overall financial needs, with consideration and respect for their total relationship with Wells Fargo.
About this role:
Wells Fargo is seeking a Senior Business Execution Consultant to join the Business Solutions and Enablement (BSE) group as part of Corporate & Investment Banking (CIB).
This role is hybrid with some in office expectation. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
* Support the development of plans to drive forward implementation, including the identification of key risks and dependencies
* Drive the definition of scope and business requirements and complete related analyses
* Define and managing the end-to-end integration / testing approach to ensure solutions are fully implemented and issues are resolved
* Build partnerships across the organization, forming strong relationships with core teams (including risk modeling quants, market risk oversight, risk technology, among others) to drive execution
* Establish status tracking and other program materials into a management friendly, digestible form for broader awareness and escalation
* Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
* Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
* Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
* Work independently to make recommendations for support function by providing support and leadership
* Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
* Collaborate and consult with team leaders in developing project plans, policies and procedures
* Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
Required Qualifications:
* 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* 4+ years of financial services industry or investment banking experience
* Knowledge and understanding of risk management
* Knowledge and understanding of quantitative analysis and modeling of financial products
* Experience consulting with internal clients, partnering with cross functional teams and multiple stakeholder groups, and executing on enterprise-wide projects
* Excellent verbal, written, and interpersonal communication skills
* Experience in problem analysis, solution implementation, and change management
* Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
* Ability to identify and articulate issues, risks, and proposed solutions to various levels of staff and management
* Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
* Advanced proficiency with Microsoft Office (Excel, Word, Outlook, and PowerPoint)
Job Expectations:
* This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
* Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Posting Locations:
Charlotte, NC: 550 S Tryon
New York, NY: 150 E 42nd Street
Pay Ranges:
Charlotte, NC: $87K - $140K
New York, NY: $104K - $168K
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $168,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
29 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$104k-168k yearly 5d ago
Senior Business Execution Consultant - Human Resources
W.F. Young 3.5
Business intelligence analyst job in Charlotte, NC
About this role:
Wells Fargo is seeking a Senior Business Execution Consultant to support the Human Resources Business Partner team. This role collaborates with HR Business Partners (HRBP), Centers of Excellence (COEs), and cross-functional teams to drive successful business outcomes for client groups. The Senior Business Execution Consultant contributes to project execution, data analysis, and business communications, supporting strategic Human Resources (HR) initiatives.
The consultant will play a key role in supporting cyclical HR processes, delivering data‑driven insights, and enabling leaders through effective project execution, reporting, and business communications.
In this role, you will:
Support the delivery and execution of HR initiatives
Aggregate and interpret HR data to create actionable reports and presentations for business stakeholders
Assist in operationalizing cyclical HR activities and implementing business initiatives
Contribute to monthly summaries of human capital metrics, working with HR partners to collect and analyze relevant data
Develop business communications, change management materials, and reporting to support HR initiatives.
Participate in the HR business execution community to share best practices and support HRBP leaders.
Collaborate with People Analytics to support business needs around data and reporting.
Required Qualifications:
4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience in Human Resources, preferably supporting or partnering with HR Business Partners.
Strong knowledge of HR tools, processes, workflows, and people data.
Demonstrated ability to analyze, aggregate, and interpret data, translating insights into clear reports, dashboards, and presentations.
Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), including the preparation of executive‑level presentations and data‑driven materials for senior leadership.
Strong written and verbal communication skills; proactive and confident communicator with executive presence.
Demonstrated project management experience with the ability to manage multiple competing priorities in a fast‑paced environment.
Ability to collaborate and influence across stakeholder teams.
Experience working with sensitive data sets and maintaining confidentiality.
Familiarity with HR disciplines and the HR Center of Excellence (COE) model.
Strong HR reporting, dashboard creation, data analysis and visualization skills.
Understanding of AI, machine learning, and emerging HR technologies.
Job Expectations:
Hybrid work schedule
Relocation assistance is not available
Visa sponsorship is not available
Location:
Charlotte, NC
Phoenix, AZ
Irving, TX
San Antonio, TX
Des Moines, IA
Minneapolis, MN
#HRJobs
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
26 Jan 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$87k-154k yearly Auto-Apply 1d ago
Sr Business Continuity Consultant
Bank of America 4.7
Business intelligence analyst job in Charlotte, NC
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for promoting business continuity, crisis management, and/or operational resilience and facilitating cross-functional collaboration and decision making related to business continuity initiatives and ongoing process activities. Key responsibilities include working with teams to facilitate and execute deliverables related to business continuity planning, testing, incident management, progress reporting, and audit/regulatory issues. Job expectations include providing business continuity subject matter expertise and/or crisis management support.
Acts as a lead contributor or project manager to execute the scope of initiatives and processes through continuity planning, testing, supplier assessments, enterprise risk transparency, and response management.
Collaborates with stakeholders to ensure business continuity, crisis management and/or disaster recovery plans adhere to policies, standards and/or procedures
Supports deliverables related to audit and regulatory inquiries
Provides subject matter consulting related to business continuity, crisis management, and disaster recovery programs.
Surfaces issues affecting recoverability and ensures resolution
Role Description:
This position will focus on Consumer Business Continuity and be responsible for strategic focus on events that impact multiple business organizations.
Manage procedures and readiness materials for Business Continuity, including Lessons Learned.
Continuous improvement of major crisis events playbooks such as Government Shutdown, Cyber Events, and Employee Unavailability.
Collaborate with Single Process Inventory (SPI) process owners and delegates.
Identify opportunities for improved effectiveness across Business Continuity.
Respond to major events and coordinate the response to return the business to normal operations leveraging the Business Continuity Plans and Response Playbooks.
Ability to manage self-identified Issues and deliver requirements on time or ahead of schedule.
Manage multiple events and/or projects simultaneously
Partner with multiple organizations across the enterprise to drive resolution to business disruptions
Develop processes to ensure preparedness to events
Ensures collaboration and partnership with all partners
Position requires rotating on-call coverage including nights/weekends
Required Qualifications:
Experience with developing and implementing initiatives
Strong risk awareness, including operational, compliance and reputational risk
Work independently and as part of a team to achieve objectives
Strategic thinker with problem-solving skills
Excellent written and verbal communication skills
Experience with SPI/POP
Contribute to create a positive team culture within a diverse workforce
Strong understanding of Consumer & Small Business, and how the organization works together
Demonstrated ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing multiple tasks
Desired Qualifications:
College Degree or 5+ years of relevant work experience
2-5 years of business continuity, project management, or business control experience
Familiarity with the Client Assistance Program
Skills:
Attention to Detail
Continuous Improvement
Issue Management
Process Simplification
Written Communications
Adaptability
Collaboration
Critical Thinking
Presentation Skills
Prioritization
Advisory
Business Continuity Management
Consulting
Crisis Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150), US - NJ - Upper Montclair - 560 Valley Rd (NJ6280), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544) Pay and benefits information Pay range$115,000.00 - $126,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$115k-126.8k yearly Auto-Apply 12d ago
Business Insights Analyst
Truliant Federal Credit Union 4.6
Business intelligence analyst job in Salem, NC
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Purpose of the Job
The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals.
Essential Functions and Responsibilities
Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes.
Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data.
Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs.
Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets.
Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards.
Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals.
Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders.
Serves as the data expert for assigned lines of businesses within the organization.
Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way.
Performs ad-hoc data requests and ah-hoc analyses.
Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment.
Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings.
Collaborate closely and provide necessary guidance to developers in order to implement requirements.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Knowledge, Skills, and Abilities
Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions.
Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories.
Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business.
Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements.
Must have proven domain knowledge of core departments and/or the financial industry in general.
Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions.
Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager.
Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience.
Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions.
Must have working knowledge of relational database concepts.
Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments.
Must possess excellent organizational, communication, critical and logical thinking skills.
Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report.
Must be open to and seek feedback on analyses to uncover insights from different perspectives.
Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner.
Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them.
Must be able to set deadlines and complete all assignments with minimal supervision.
Must have a technical knowledge of SQL, data models and data tools.
Must have experience working within a data governance framework.
Must have working Python knowledge for building basic predictive models and machine learning.
Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus.
Knowledge of R is a plus.
Physical Requirements
Occasional standing, walking, bending, and stooping required.
Must be able to sit at a desk for long periods of time and use a computer.
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds.
Education and Background
Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required.
Master's Degree in Business Analytics, Data Science or Business Administration preferred.
Professional Certifications such as Certified BusinessAnalyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred.
Must have 3-5 years of full-time, hands-on analyst experience.
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$58k-71k yearly est. 1d ago
Account Implementation Analyst - NC ONLY
Blue Cross and Blue Shield of North Carolina 4.3
Business intelligence analyst job in Chapel Hill, NC
As an Account Implementation Analyst, you'll lead the charge in delivering custom benefits for large employer groups within key customer segments. You'll be responsible for activities that support the entire sales lifecycle, ensuring smooth implementation of benefits, eligibility, and administrative services. Acting as the primary point of contact for custom product accounts in the sales pipeline, you'll collaborate closely with internal teams to create exceptional client experiences. Your ability to track and resolve implementation challenges will help drive continuous improvement initiatives and set the standard for success.
THIS POSITION IS OPEN TO NC RESIDENTS ONLY
What You'll Do
Lead and manage all aspects of the post-sale implementation activity of customaccounts.
Work with the appropriate field staffand external parties (consultants, group/benefit administrators, systems experts, personnel from other plans, health care providers, vendors, etc.) personnelto lead and facilitate the implementation of benefits, eligibility, and administrative services to ensure timely and accurate implementation. This includes the design and execution of an internal implementation strategy.
Analyze, enter and processcustom benefitrequestsforpost sales account implementation efforts.
Identify, evaluate and resolve complex implementation issues and collaborates closely with various levels of employees including senior management.
Lead and coordinate meetings withinternal staff andexternal parties in identifying current and emerging implementation issues and in determining and evaluating potential solutions to these issues.
Identify and assess barriers, lead and facilitate cross-functional workgroups, negotiate through technical and operational issues, develop action plans and communicate key implementation messages to all necessary audiences.
Track and manage implementation issues in order to lead overall improvement initiatives.
Meet department goals and objectives and provides efficient and quality service to customaccounts.
What You Bring
Bachelor's degree or advanced degree (where required)
3+ years of experience in related field
In lieu of degree, 5+ years of experience in related field
Must be able to obtain a North Carolina Health and Life Insurance license within the 60 days of employment in this position.
Bonus Points
Proven Client Facing and/or Implementation experience preferred
Background in Medical/Dental insurance strongly preferred
Flexible and the ability to quickly adapt to process changes
Detail oriented and organized
Self-motivated and goal driven
Willing to be onsite for training
WhatYou'll Get
The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community
Work-life balance, flexibility, and the autonomy to dogreat work
Medical, dental, and vision coverage along withnumeroushealth and wellness programs
Parental leave and support plus adoption and surrogacyassistance
Career development programs and tuition reimbursement for continued education
401k match including an annual company contribution
Learn more
THIS POSITION IS OPEN TO NC RESIDENTS ONLY
Salary Range
At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.
*Based on annual corporate goal achievement and individual performance.
$55,370.00 - $88,592.00
Skills
Application Troubleshooting, End User Support, Information Technology (IT) Systems, Requirements Analysis, Solutions Development, Systems Analysis, Systems Development, Systems Management, Technical Knowledge, Technical Solutions
$55.4k-88.6k yearly 21h ago
Senior Business Execution Consultant - Investment Solutions
Wells Fargo 4.6
Business intelligence analyst job in Charlotte, NC
About this role: Wells Fargo is seeking Senior Business Execution Consultant to join the Business Planning & Operational Support team within the Investment Solutions Center of Excellence. The consultant is responsible for developing the strategy, planning and execution of a variety of operational programs, services, and initiatives for the Investment Solutions COE. This individual is focused on centralizing common activities and business routines for the organization by aligning cross departmental teams and creating scalable processes.
They will have the opportunity to consult, support and implement standards for LOB financial management, operations, recognition and regulatory procedures. Focused on change management and integrating operations across Investment Solutions COE, this individual will develop metrics and track performance of programs and initiatives, ensuring adherence to appropriate policies and regulations. This individual will add capacity and reduce key person risk for the firm's Form ADV regulatory processes, ensuring timely and accurate updates to all required brochures across our business, and maintaining alignment with applicable SEC requirements.
In this role, you will:
* Organize and execute assigned business projects aligned to our strategic direction
* Support, document, and coordinate activities related to Form ADV brochure updates, including management workflows, timelines, and partner deliverables across the Business, Compliance, Legal, and Operations
* Serve as a subject matter contact for all Form ADV processes, maintaining detailed knowledge of the 12 active brochures across our businesses and associated daily, weekly, monthly, quarterly, and annual routines
* Meeting with key stakeholders when needed to perform initial assessment of problematic situations
* Formulate recommendations and solutions with attention to resource effectiveness and efficiency
* Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
* Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
* Review and research strategies and action plans to establish effective processes while meeting performance metrics, SEC regulatory expectations, and Form ADV reporting requirements
* Utilize independent judgment to guide moderate risk deliverables
* Create and present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
* Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
* Collaborate and consult with leaders and executive management
* Provide work direction to less experienced Strategy and Execution
Required Qualifications:
* 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Brokerage or wealth management experience
* Knowledge of Investment Advisory Rules and Regulations, SEC regulatory filings, particularly Form ADV or equivalent disclosure documentation
* Knowledge of Wells Fargo Wealth & Investment Management line of business
* Management Consulting experience
* Ability to consult, build, and maintain solid working relationships in and outside of immediate department
* Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
* Good attention to detail and accuracy skills
* Strong organizational, multi-tasking, and prioritizing skills
* Strong written and verbal communication skills
* Excellent Analytical abilities
* Bachelor's degree in Business, Management, or related fields
* CFA, CFP and other related financial industry designations
Job Expectations:
* Ability to travel up to 10% of the time.
* This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
* Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
* This position is not eligible for Visa sponsorship.
Posting Locations:
* 2801 Market Street - St. Louis, MO 63103
* 550 S. Tryon Street - Charlotte, NC 28202
* 800 S. Jordan Creek Pkwy - West Des Moines, IA 50266
* 550 S. 4th Street - Minneapolis, MN 55415
* Required locations listed above. Relocation assistance is not available for this position
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
25 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$87k-154k yearly 1d ago
IT Business Analyst
Truliant Federal Credit Union 4.6
Business intelligence analyst job in Salem, NC
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
The IT BusinessAnalyst will play a pivotal role in supporting and advancing the technological infrastructure and systems within the credit union. This individual will act as the bridge between IT and various business units, identifying and analyzing requirements, streamlining operations, and implementing technology solutions that align with business goals. The IT BusinessAnalyst will ensure systems and processes are efficient, secure, and provide optimal value to the organization and its members.
Essential Functions and Responsibilities
Collaborates with business units to gather and document detailed business and technical requirements.
Analyzes business processes to identify and propose improvements that enhance system efficiency, member experience, and staff productivity.
Translates business requirements into functional specifications for IT teams and vendors.
Works with cross-functional teams to design, test, and implement technology solutions aligned with credit union standards and goals.
Develops and maintains project documentation, including requirements specifications, process flows, user stories, and test plans.
Assists in selecting and evaluating software and vendors that support credit union needs, assessing costs, benefits, and technical feasibility.
Works with the project team to define the testing scope, objectives, and acceptance criteria for the project
Develops or review requirement traceability matrices to ensure all requirements are addressed in testing.
Creates or assists in creating UAT scripts and test scenarios that reflect real-world business processes.
Coordinates UAT sessions with business stakeholders, ensuring they understand their role in validating system functionality.
Identifies, troubleshoots, and resolves system issues in collaboration with IT support teams.
Conducts root cause analysis for recurring system issues and propose long-term solutions to prevent future disruptions.
Supports project management activities, including planning, scheduling, and coordinating resources to ensure project milestones are met on time and within scope.
Works closely with vendors and external consultants to manage implementation timelines, deliverables, and system integrations.
Raises concerns promptly and collaborate with team members to develop actionable solutions.
Communicates project progress and challenges to stakeholders, facilitating resolutions as needed.
Ensures systems and processes comply with regulatory standards, including data security and privacy requirements.
Supports audits by documenting and validating systems and processes to ensure adherence to policies.
Other Duties and Responsibilities
Assists with other tasks and projects as assigned.
Timely logging of time spent on project and task work.
Knowledge, Skills, and Abilities
Must have a strong understanding of business processes, particularly within a credit union or financial institution context.
Must be proficient in business analysis methodologies, tools, and techniques (e.g., Agile, Waterfall, JIRA).
Must have excellent analytical, problem-solving, and critical thinking skills.
Must have effective communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
Must have strong project management and organizational abilities, with attention to detail.
Must be familiar with data analysis tools such as SQL, Tableau, or Power BI.
Should possess a strong commitment to providing excellent service to Truliant's members, both internal and external.
Physical Requirements
Occasional standing, walking, bending, and stooping required
Must be able to sit at a desk for long periods of time and use a computer
Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds
Education and Background
Bachelor's degree, or equivalent experience, in Information Technology, Business Administration, or a related field required.
Minimum of 3-5 years of experience as an IT BusinessAnalyst required; IT BusinessAnalyst experience within the financial services or credit union sector preferred.
Hands-on experience with core credit union or banking systems and financial software required.
Certification in Business Analysis (e.g., CBAP) or Project Management (e.g., PMP) is a plus.
Knowledge of regulatory requirements impacting credit unions, including data privacy and security standards preferred.
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
No-cost employee Medical, dental, vision coverage
Prescription benefits (including mail order)
Paid holidays and Paid Time Off (PTO)
401(k) plan with contribution matching
Paid community involvement volunteers hours
Paid group life Insurance
Teammate loan discounts
Tuition reimbursement
Short and long-term disability
Health & Wellness program
Teledoc (physician video conferencing)
Onsite fitness facilities or health club reimbursement
Employee Assistance Program (EAP)
Medical flexible spending account
Dependent care flexible spending account
$65k-77k yearly est. 1d ago
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