Business Process - P4
Business intelligence analyst job in Dorado, PR
Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.
Business Process - P4, Sr. Analyst Business Process (BPL)
About this Role: As an SAP Business Process Lead (BPL) you'll be responsible for SAP Support, SAP project work, and driving operational excellence across SAP systems for Materials Management processes in Manufacturing Sites across the North American region. Including Purchasing, Planning and Material Handling & Warehouse. This role ensures alignment between business needs and SAP capabilities, supports system optimization, leads cross-functional initiatives to improve efficiency and data integrity, and fosters partnerships with functional stakeholders & enterprise IT teams.
Purpose
Primary focus is providing analytical, and IT/systems support for Materials personnel at all levels of complexity. Works under limited supervision with general instructions given on new assignments.
Responsibilities
* Develop and document PC based data collection and analysis tools to enable Materials groups to function efficiently and effectively in order to meet their objectives and successfully complete their initiatives.
* Identify ongoing opportunities and approaches for automating functional business processes. Work with users to initiate improvement programs and enhancements in Business Process as well as other Materials functions.
* Understands master data functionality and performs audits to ensure accuracy.
* Analyze performance of Materials functions and identify opportunities for improvement (metrics maintenance).
* Build and maintain databases for ongoing analysis that are integrated and scalable.
* Work with users to identify, diagnose and solve system issues.
* Develop and administer technical skill assessments for systems (SAP, PC and RR) to Materials personnel to identify training needs.
* Design functional/systems/tools training and educational documentation for employees in all Materials functions.
* Work with the users/GSP team to define and test SAP reports, databases or other systems functionality and tools requested by Materials groups.
* Acts as the primary liaison between Materials personnel and GSP for ad-hoc request as well as participation on the GSP PD (Product Delivery) and SC (Supply Chain) committees.
* Works with Corporate GSP, Dor Operations and Supply Chain IT functions as well as Materials functions across the plant network in the SIR project prioritization process to set priorities, define user requirements specifications, create testing scenarios and successfully implement new IT projects, modules, enhancements and releases.
* Develop and administer technical skills assessments for systems (SAP, PC and RR) to Materials personnel to identify training needs
* Design functional/systems/tools training and educational documentation for employees in all Materials functions
* Work with the users/GSP team to define and test SAP reports, databases or other systems functionality and tools requested by Materials group.
Special Position Requirements:
* Bachelor's degree in computer science, Information Systems, Supply Chain, Business, or a related field
* 5+ years of Supply Chain, Business process or Systems experience
* Strong experience as SAP SME (Master Data maintenance, MRP, Inventory Management) and advance supply chain systems (SAP Super User, MES, Rapid Response and Ariba Preferable)
* Project Management, System Implementations or Systems Development experience
* Data visualization systems knowledge preferred (PBI, Tableau)
* Strong communication skills with the ability to successfully interact at all levels of the organization
* Flexibility to travel, and flexible to schedule to accommodate multiple time zones
* Strong analytical problem-solving skills
* Demonstrated Systematic Root Cause Analysis
* Willingness to travel 5-10% to BSC manufacturing sites and conferences, with a flexible schedule to accommodate multiple time zones.
* Bilingual or English Fluent (This role may report to US and Dotted Line to Puerto Rico)
Preferred Qualifications:
* APICS certification.
* Project Management experience.
* Experience with SAP S4/HANA.
Requisition ID: 618271
Minimum Salary: $ 63800
Maximum Salary: $ 121200
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see ******************************* vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
Job Segment: Supply Chain, Business Process, ERP, SAP, Operations, Management, Technology, Bilingual
Business Intelligence Developer
Business intelligence analyst job in San Juan, PR
The Business Intelligence Developer role is pivotal in empowering the Site Operations team by designing and maintaining data pipelines that integrate data from various tools into centralized databases. The developer will focus on gathering, transforming, and validating data to produce accurate metrics, dashboards, and reports that track performance against goals and KPIs. By collaborating with Site Operations leadership and subject matter experts, the role ensures that data solutions align with operational objectives, enabling data-driven decision-making and fostering continuous improvement across the organization.
Key responsibilities include building scalable dashboards, automating data collection processes, and conducting regular audits to ensure data accuracy and reliability. The developer will analyze trends in operational data, such as those from Computerized Maintenance Management Systems (CMMS), to identify gaps and opportunities, supporting strategic planning for the Site Operations team. Staying abreast of industry trends in business intelligence and data integration, the developer will adopt best practices to enhance reporting capabilities and operational efficiency, ensuring the data infrastructure remains robust and relevant.
**Responsibilities**
Design, develop, and maintain robust data pipelines to gather, integrate, and transform data from various tools and systems into centralized databases to support Site Operations team reporting and analytics.
Collaborate with Site Operations leadership and stakeholders to identify key performance indicators (KPIs) and goals, ensuring data solutions align with operational objectives and provide actionable insights.
Build and optimize scalable dashboards, reports, and visualizations to track metrics against goals, enabling data-driven decision-making for the Site Operations team.
Monitor and validate data quality, ensuring accuracy, consistency, and completeness of data sourced from diverse tools, including Computerized Maintenance Management Systems (CMMS) and other operational platforms.
Partner with subject matter experts (SMEs) to understand tool-specific data structures and integrate new data sources to enhance reporting capabilities and support operational efficiency.
Develop automated processes to streamline data collection, aggregation, and analysis, reducing manual effort and improving reporting timeliness.
Conduct regular audits of data pipelines and reporting outputs to ensure reliability and alignment with evolving business needs and KPIs.
Analyze trends in operational data to identify gaps, risks, and opportunities, providing insights to inform strategic planning and continuous improvement for the Site Operations team.
Stay abreast of industry trends in business intelligence, data integration, and analytics tools to ensure the adoption of best practices and innovative solutions in data management.
3+ years of experience in business intelligence, data engineering, or data analytics roles, with a focus on developing data pipelines and reporting solutions.
5+ years working in environments involving operational data, preferably in a critical facility or data center context.
Proven track record in designing and implementing scalable data pipelines and BI solutions using tools such as SQL, Python, ETL frameworks, or BI platforms (e.g., Tableau, Power BI).
Strong analytical skills to interpret complex datasets, assess data quality, and translate findings into actionable insights for operational teams.
Exceptional communication skills to collaborate with cross-functional stakeholders and present data-driven insights to non-technical audiences.
Familiarity with CMMS platforms, data integration techniques, and industry-standard KPIs for operational performance is highly desirable.
Experience with cloud-based data platforms (e.g., AWS, Azure, Google Cloud) and modern data warehousing solutions is a plus.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Epic eConsult Analyst
Business intelligence analyst job in San Juan, PR
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic eConsult Analyst - Project Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Specialist II (PDS II) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
* Epic Orders, Ambulatory and MyChart analysts implementing and supporting eConsults.
* Including the maintenance support across client regions. Registry development, reporting, upgrade and release management.
* Work the implementation team to plan and complete build, implement end-to-end Epic
* Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.
* Conduct and document root cause analysis. Complete any assigned system maintenance.
* Deeply experienced Epic analyst to work implementation , build and strong experience with SDLC for Epic.
* Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
* Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Qualifications
Required
* Current certification in Epic analysts with EpicCare Ambulatory, MyChart, or Orders certification,
* 5+ years of experience in build and configuration experience in an implementation project with eConsults.
* 5+ years of experience in telehealth and the full cycle referral process to build, implement and optimize InBasket distribution schemes
* Visit navigators creation and condition to appear for eConsults, send Charts to Specialist for provider response to messages, creation of procedure records for eConsult visits and reporting
* Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
* Limited immigration sponsorship may be available
* Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
* Hospital or Clinic operations experience
* Additional Epic Certifications
* ITIL process knowledge
* Analytical/ Decision Making Responsibilities
* Analytical ability to manage multiple projects and prioritize tasks into manageable work products
* Can operate independently or with minimum supervision
* Excellent Written and Communication Skills
* Ability to deliver technical demonstrations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 - $130,500
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: [1] ************************************************************************************************************
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see ********************************* for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 317250
Job ID 317250
Business Analyst - Mid (4904)
Business intelligence analyst job in San Juan, PR
Business Analyst - Mid (4904)at SMX(View all jobs) (********************************* United States We are seeking a **Business Analyst** to join a data warehouse and business intelligence (BI) development team supporting our federal customer's financial dashboard and reporting system. This is an **exciting opportunity for someone eager to learn, grow, and expand their career in business analysis** . The candidate for this role should have experience with data requirements gathering, reporting, and analytics, and possess interpersonal skills to communicate requirements, design, and development to the technical team, client, and end-users.
**Responsibilities:**
- Participate in functional requirements definition and business process design sessions with end-users.
- Prepare functional designs and process flow documentation according to the client policies and standards.
- Provide support to assess, evaluate, and prioritize analytic development initiatives.
- Assist in identifying, defining, and assessing the impact of system/data design and upgrade changes.
- Develop functional requirements documentation to support the future development, design, and building of financial data analytic applications.
- Perform functional gap analysis on Momentum and other financial system data to assess compliance with agency regulations, business enterprise architectures, and system migration plans.
- Evaluate business cases and system requirements to support the development, upgrade, and maintenance of financial systems data and analytics.
- Lead training efforts to communicate and implement enhanced analytic capabilities.
- Identify client financial analytic pain-points and propose solutions to address and remediate issues.
**Qualifications:**
- Strong communication skills and ability to produce and present presentations to executive-level leadership.
- Knowledge of Federal financials is a plus.
- Highly motivated, detail-oriented, and eager to learn new skills.
- Top Secret clearance required.
- This is a full-time position on a multi-year contract with on-site work performed at the client's office located in Washington, D.C.
**Application Deadline:** January 31, 2026
\#LI-SA1
The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
The proposed salary for this position is:
$95,000-$120,000 USD
At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
Data Analyst (Full-Time)
Business intelligence analyst job in Puerto Rico
Requirements
What we are looking for:
Education
:
Bachelor's or Master's degree in Data Science, Computer Science or Business Analytics
Bachelor's or Master's degree in Statistics, Economics or Mathematics
Bachelor's or Master's degree in Social Sciences, Psychology or any other Bachelor's or Master's degree with strong applied statistics or data management and analysis (e.g. Biosciences)
Qualifications:
0-3 years of work experience
Problem Solver - Capacity to apply knowledge and skills to solve complex problems
Team Player - Ability to build and manage relationships effectively with technology teams, with programmers, and with client team members and stakeholders in general
High self-motivation for learning, and setting and achieving challenging goals
Compelled to excel and succeed in every task at hand
Thrives in an entrepreneurial, results-oriented environment
Academic and/or professional experience using a programming language to perform data transformations (e.g. Python, R, SaS, C++)
Academic and/or professional experience using statistical methods for analysis
Experience in the use of data transformation and database management tools highly valued (e.g. Microsoft Excel, Power Query, Data Bricks, SAS Enterprise Guide, Visual Basic, SQL Browser, …)
Experience in the use of business intelligence tools highly valued (e.g. Power Bi, Tableau, Business Objects, Clik Data Analytics, Zoho Analytics, SAS Visual Analytics, …)
Experience in the use of PowerPoint and Word highly valued
Fully Bilingual (Spanish and English)
Data Entry Coordinator - Bilingual required (English/Spanish)
Business intelligence analyst job in San Juan, PR
Department: Operations Employment Type: Full Time Reporting To: Michelle Echeandia Description Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, SC, TX, VA, and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Data Entry Coordinator works to ensure the execution of assigned studies in compliance with GCP, ICH, HIPAA, FDA Regulations, and SOPs.
Key Responsibilities
Essential Job Duties:
In collaboration with other members of the clinical research site teamwork to ensure the entry of clinical visit data in EDC and other clinical data software/systems. Responsibilities may include but are not limited to:
* Managing data entry into computer systems for clinical trials, including entering patient data into eDC and other software
* Reviewing patient charts and other medical records to ensure data is entered in a timely manner in accordance with eCRF guidelines and protocol requirements
* Reporting any irregularities or problems with a study to the appropriate parties
* Supporting other clinical research-related activities
* Ensuring compliance with SOPs, regulations, ICF documentation, and GCP/GDP guidelines
* Maintaining confidentiality of patients, customers, and company information, and performing other related activities as assigned.
Skills, Knowledge and Expertise
Minimum Qualifications: High School diploma or equivalent and a minimum of 1 year of clinical data entry experience, or an equivalent combination of education and experience. Bilingual required (English/Spanish).
Required Skills:
* Proficiency with computer applications such as Microsoft applications, email, and web applications, and the ability to type proficiently (40+ wpm);
* Strong organizational skills and attention to detail.
* Well-developed written and verbal communication skills.
* Well-developed interpersonal and listening skills and the ability to work well independently as well as with co-workers, subjects, managers and external customers.
* Ability to effectively handle multiple tasks, and adapt to changes in workloads and priorities.
* Must be professional, respectful of others, self-motivated, and have a strong work ethic.
* Must possess a high degree of integrity and dependability.
* Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines.
Benefits
* Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
* Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.
Data Analyst (Full-Time)
Business intelligence analyst job in San Juan, PR
V2A Consulting is looking for Data Analyst candidates for our growing Analytics practice. Data Analysts are an integral part of our Analytics team. They are responsible for managing our knowledge databases, and for transforming and visualizing data to facilitate and enhance business decision making as part of our engagements with clients. Our Data Analysts usually have a Bachelor's or Master's degree plus 0-3 years of work experience.
Key areas of responsibility:
Conduct data-driven analyses, interpret results and draw conclusions, and perform data visualizations through business intelligence tools
Manage databases including data extraction (through SQL or Python programming when necessary), data transformations, data integrations, and data pipeline automations. Validate data and identify and resolve data quality issues
Present results in a simple and comprehensive way to non-technical audience
Understand technical requirements and be able to communicate with computer scientists, programmers, and technology support
Support Data Scientists in the process of building and testing machine learning models, particularly during the data preparation phase
Maintain an industry leading knowledge of the tools, systems, and processes available for best-in-class data wrangling and database management
Train other teams on analytical tools and techniques
Requirements
What we are looking for:
Education
:
Bachelor's or Master's degree in Data Science, Computer Science or Business Analytics
Bachelor's or Master's degree in Statistics, Economics or Mathematics
Bachelor's or Master's degree in Social Sciences, Psychology or any other Bachelor's or Master's degree with strong applied statistics or data management and analysis (e.g. Biosciences)
Qualifications:
0-3 years of work experience
Problem Solver - Capacity to apply knowledge and skills to solve complex problems
Team Player - Ability to build and manage relationships effectively with technology teams, with programmers, and with client team members and stakeholders in general
High self-motivation for learning, and setting and achieving challenging goals
Compelled to excel and succeed in every task at hand
Thrives in an entrepreneurial, results-oriented environment
Academic and/or professional experience using a programming language to perform data transformations (e.g. Python, R, SaS, C++)
Academic and/or professional experience using statistical methods for analysis
Experience in the use of data transformation and database management tools highly valued (e.g. Microsoft Excel, Power Query, Data Bricks, SAS Enterprise Guide, Visual Basic, SQL Browser, …)
Experience in the use of business intelligence tools highly valued (e.g. Power Bi, Tableau, Business Objects, Clik Data Analytics, Zoho Analytics, SAS Visual Analytics, …)
Experience in the use of PowerPoint and Word highly valued
Fully Bilingual (Spanish and English)
Data Analyst
Business intelligence analyst job in San Juan, PR
Job Description
???? Data Analyst
???? Job Type: Full-Time | Monday to Friday ???? ******************
About WorkSimpli Software
WorkSimpli Software LLC is a fast-growing SaaS company based in San Juan, Puerto Rico, creating intuitive tools that make work more efficient. Our platform PDFSimpli.com is one of the top-ranked document editing tools online, helping millions streamline their workflows. We are expanding our data team and seeking a Data Analyst to turn data into insights and drive smarter decision-making across our products and operations.
Position Summary
As a Data Analyst, you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data that supports strategic decisions across marketing, product development, finance, and leadership.
This role is ideal for someone passionate about storytelling through data, curious about product and user behavior, and experienced with extracting insights from complex datasets.
Key Responsibilities
Collect, clean, and analyze data from internal systems (databases, product usage, marketing tools, etc.).
Build dashboards and visualizations that provide insight into KPIs, user engagement, and product performance.
Identify trends, patterns, and opportunities across platforms like PDFSimpli.com.
Work with Product, Marketing, and Executive teams to translate business questions into data questions-and deliver answers.
Conduct A/B tests and conversion analysis to support product and marketing optimization.
Write reports and present findings in clear, actionable formats.
Maintain and enhance data pipelines in collaboration with engineers when needed.
Ensure data integrity, consistency, and security.
Required Skills & Experience
2-3 years of experience in data analysis, business intelligence, or a similar role.
Strong command of SQL for data querying and transformation.
Proficiency in Excel and data visualization tools like Tableau, Power BI, or Looker.
Experience with Google Analytics, Mixpanel, or similar web/product analytics platforms.
Ability to translate complex data into clear insights and actionable recommendations.
Excellent communication skills, both written and verbal.
Attention to detail and comfort handling large datasets.
Bonus / Preferred Skills
Familiarity with Python or R for data analysis or automation.
Experience working in a SaaS or digital product environment.
Understanding of customer behavior metrics, growth funnels, and product performance KPIs.
Experience with cloud data warehouses (BigQuery, Redshift, Snowflake).
Exposure to A/B testing platforms and methodology.
Education Requirements
Bachelor's degree in Data Science, Statistics, Economics, Computer Science, or related field.
Equivalent experience or certifications (Google Data Analytics, etc.) will be considered.
Why Join WorkSimpli?
Be part of a high-impact SaaS company serving millions of users worldwide
Work cross-functionally and directly influence product and business decisions
Hybrid work model with flexible schedule (Remote Wednesdays)
Health insurance, PTO, and competitive salary + bonus opportunities
Culture of collaboration, learning, and innovation
Business Systems & Capability Analyst - TSS
Business intelligence analyst job in Guaynabo, PR
Business Systems & Capability Analyst Guaynabo, PR ABOUT US At Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company, agility to deliver timely, and embracing accountability for results.
When you join Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.
Let's build healthier communities together, join now!
ABOUT THE ROLE
Hybrid role responsible for eliciting requirements, analyzing business processes, and managing enterprise software platforms to support strategic planning and operational excellence. Operating within the Enterprise Project Management Office (ePMO), this position ensures the secure, efficient, and scalable operation of systems that enable project execution, reporting, and business intelligence. The analyst collaborates with stakeholders to define system goals, document requirements, and deliver functional specifications, while also configuring software platforms, automating workflows, and extracting insights to inform capability roadmaps and performance metrics. A strong focus on continuous improvement, user enablement, and alignment between technology and business objectives is essential.
WHAT YOU'LL DO
* Configure, maintain, and optimize enterprise PMO software platforms for seamless integration and performance.
* Design and manage automated workflows, approval processes, and task notifications to improve operational efficiency.
* Administer user accounts, roles, and access permissions in compliance with IT and company security and governance policies.
* Monitor system performance and resolve technical issues, user errors, and data inconsistencies promptly.
* Lead the planning and execution of software upgrades, patches, and feature rollouts with minimal business disruption.
* Develop and maintain system documentation, including configuration guides and user training materials.
* Create and manage dashboards, reports, and visualizations to provide insights into project and operational performance.
* Extract, clean, and analyze data from multiple sources to support strategic planning and decision-making.
* Conduct capability assessments to identify gaps and recommend improvements based on data and stakeholder input.
* Collaborate with teams to define and maintain capability roadmaps aligned with business goals.
* Develop and track KPIs and maturity metrics to measure progress and inform planning.
* Act as a liaison between technical teams and business users to align software capabilities with operational needs.
* Provide training, onboarding, and support to users to maximize software adoption and effectiveness.
* Facilitate stakeholder feedback to improve system usability, reporting accuracy, and planning processes.
* Stay current with emerging technologies and best practices to recommend system enhancements and innovations.
* Lead or support initiatives aimed at improving system efficiency, data quality, and planning effectiveness.
WHAT YOU'LL BRING
Bachelor's degree in computer science, Information Technology, Business Administration, Data Analytics, or a related field is required. Minimum of 2 years of experience in software administration, capability planning, business analysis, or a similar hybrid role.
Professional certifications in software administration, capability planning, project management (e.g., PMP), or process improvement (e.g., Lean Six Sigma) are preferred but not required.
CLOSING DATE:
It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.
Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees.
We encourage Veterans and Disabled to Apply
Data Analyst & Reporting Specialist
Business intelligence analyst job in Guaynabo, PR
IEM is looking for a Full Time - Data Analyst & Reporting Specialist to work within our Puerto Rico Critical Infrastructure team. The Data Analyst & Reporting Specialist role is responsible for transforming complex data into actionable insights. This position analyzes large data sets, develops predictive models, and produces reports that guide business decisions. The Data Analyst & Reporting Specialist ensures data integrity, identifies trends within client populations, and collaborates with teams to streamline data processes. Additionally, the role involves defining data requirements, optimizing reporting, and effectively communicating results in a fast-paced, dynamic environment.
Primary Location:
* Live within a commutable distance to Guaynabo and San Juan, PR.
* Work in an Office Environment with a team.
Travel Requirements
* This position may require travel to complete work assignments or attend meetings.
Essential Functions:
* Work with large data sets.
* Develop data analysis and forecast models.
* Extrapolate conclusions from large data sets.
* Analyze data and generate useful business reports.
* Use data to create models that depict trends in the client base and the client population as a whole.
* Review data for inconsistencies or anomalies that could skew analytical results.
* Maintain databases and conduct routine maintenance as needed to ensure data integrity.
* Outline the specific data needs for each client and/or business method analysis project (e.g. gather end user business requirements).
* Communicate with client teams about data changes or requirements.
* Work with management team to create a prioritized list of needs.
* Effectively collaborate with IEM's Disaster Response & Recovery management and system development team to understand company needs and devise possible solutions, including the ability to:
* Identify and recommend efficient streamlined data and reporting processes.
* Streamline data collection and analysis procedures to ensure fast access to metrics.
* Optimize joint development efforts through appropriate database use and project design.
* Communicate results and ideas to key decision makers.
* Able to work under pressure and in short time frames.
* Ability to be flexible and adapt quickly to changes during each assignment.
Minimum Qualifications:
* Experience: Five (5) years or more of experience in data mining, management or analysis consulting.
* Degree: Bachelor's degree from an accredited institution.
* Bilingual: Fluent verbal and written communication skills in English and Spanish.
* Advanced use of all Microsoft Office applications including Excel, Word, Outlook, Access, and PowerPoint.
* Intermediate to advanced use of Tableau, Microsoft Project and Visio.
Preferred Qualifications:
* Experience: Eight (8) years or more of experience in data mining, management or analysis consulting.
* Knowledge of federally funded programs, processes, policy and requirements.
* Experience in the operations of FEMA Public Assistance program and CDBG-DR.
* Basic to intermediate use of internet platforms.
* Consultative skills.
Additional Information:
* Office Locations: Often, these offices are either owned by the client we work with or by IEM. All candidates are expected to follow any rules and regulations of the office in which they are required to work for that project.
Benefits and more:
* 10 paid Holidays
* Vacation Pay
* Sick Pay
* 401 (K) plan with matching
* Company paid STD and LTD
Equal Employment Opportunity: All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual's race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law.
Reasonable Accommodation: IEM is committed to providing reasonable workplace accommodation for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email ************************* with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.
Business Analyst Puerto Rico
Business intelligence analyst job in San Juan, PR
Job Purpose:
The Analyst acts as a bridge between business, operations, IT, and external vendors, facilitating clear communication and mutual understanding. They gather requirements through techniques such as interviews, surveys, observation, and focus groups, then analyze, classify, and document project scope and functional needs using conceptual and logical frameworks.
Additionally, the Analyst works closely with design, development, QA, and support teams to ensure that business and functional requirements are properly documented, tested, and implemented. They apply strong communication, analytical, and problem-solving skills to support development efforts, ensure deliverables meet specifications, and enhance management information systems, playing a key role in aligning IT with business needs.
Main Responsibilities:
Requirements Gathering & Analysis
Conduct interviews, workshops, surveys, site visits, and use cases to elicit and document user requirements.
Analyze and validate requirements for completeness, consistency, feasibility, and alignment with business standards.
Define and manage the scope of initiatives, ensuring alignment with business goals and stakeholder expectations.
Process & Documentation
Develop process models, specifications, diagrams, and presentations to guide development teams and stakeholders.
Create and maintain documentation to support system configurations
Stakeholder Engagement
Collaborate with business and technology teams to integrate system and data requirements.
Serve as a liaison between stakeholders and technical teams, addressing routine application issues and escalating complex ones as needed.
Facilitate communication and updates throughout the project lifecycle.
Agile & Project Support
Actively participate in Agile ceremonies including PI Planning, backlog refinement, sprint reviews, and demos.
Support project teams with insights, recommendations, and prioritization of requirements.
Testing & Quality Assurance
Coordinate User Acceptance Testing (UAT) with end-users.
Support system training and testing activities to ensure solution quality and user readiness.
System Configuration & Support
Provide post-deployment support and assist in evaluating feedback to address issues and improve solutions.
Requirements:
Education & Experience
Bachelor's degree in Information Technology, Computer Science, or a related field.
2-3 years of relevant experience in business analysis, system implementations, or API-based system integration.
Knowledge & Core Competencies:
Solid understanding of application development and software development life cycle methodologies (Waterfall and Agile).
Fluent in English and Spanish, both written and verbal.
Strong analytical, mathematical, and creative problem-solving abilities.
Excellent interpersonal, listening, written, and verbal communication skills.
Ability to prioritize and execute tasks effectively under pressure.
Demonstrated commitment to continuous learning and professional growth.
Adaptability in dynamic and fast-paced environments.
Strong technical communication skills in both English and Spanish.
Technical Skills
Proficient in Microsoft Office Suite, with intermediate to advanced skills in Excel and PowerPoint.
Experience with software development and project management tools such as Azure DevOps (ADO) and Jira.
Proficiency in SQL for data extraction, manipulation, and analysis to support troubleshooting.
Familiarity with Robotic Process Automation (RPA) tools (e.g., UiPath, Blue Prism, Automation Anywhere).
Basic understanding of Artificial Intelligence (AI) concepts including machine learning, natural language processing (NLP), and predictive analytics.
Work Arrangement & Environment
Hybrid work model, primarly virtual.
Reasonable accommodation available for individuals with disabilities.
At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we're able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it's only by listening to and representing the unique voices of every individual that we can innovate for all.
For further information about Assurant, please visit our website: *************************
Auto-ApplyWorkday Business Systems Analyst - Total Rewards & Absence
Business intelligence analyst job in San Juan, PR
**Anywhere** **Type:** Contract **Category:** Business Analysis **Industry:** Technology **Workplace Type:** Remote **Reference ID:** JN -102025-104000 **Shortcut:** ********************************** + Description + Recommended Jobs
**Description:**
We are seeking a Workday Business Systems Analyst (BSA) with strong functional configuration experience, particularly in **Total Rewards** , **Leave** , and **Time Tracking** . The ideal candidate will have a solid foundation in **Core HCM** and hands-on expertise in **Compensation** , **Absence** , and **Time Tracking** modules. Broader Workday experience is highly desirable.
_Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._
Rate: $70 - $75 / hr. w2
**Responsibilities:**
+ Configure and support Workday modules with a focus on Leave and Absence Management.
+ Collaborate with stakeholders to gather requirements and translate them into functional Workday configurations.
+ Support time tracking processes and ensure alignment with compensation and absence policies.
+ Partner with cross-functional teams to ensure seamless integration across Core HCM and related modules.
+ Provide subject matter expertise and guidance on best practices for Workday configuration.
+ Act as a module expert while maintaining awareness of broader Workday functionality.
**Experience Requirements:**
+ Proven experience with Workday Core HCM, Compensation, Absence, and Time Tracking.
+ Ability to work independently and remotely with minimal supervision.
+ Strong analytical and problem-solving skills.
+ Experience in roles similar to Tara's (Core + Compensation or Absence focus) is a plus.
**Education Requirements:**
+ Bachelors preferred
_Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._
_W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._
_Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************._
_About Eliassen Group:_
_Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate._
_Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status._
_Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_
Data Analyst
Business intelligence analyst job in Caguas, PR
At On Point Strategy , we believe that data tells a story - and we make that story visible.We are looking for a Data Analyst who is passionate about transforming information into actionable insights. You will analyze, visualize, and automate data to help our clients and internal teams make smarter, faster, and more strategic decisions.
Your work will have a direct impact on how organizations understand performance, identify opportunities, and optimize processes.
Key Responsibilities
Collect, clean, and analyze data from multiple sources (Excel, SharePoint, Power BI, internal databases, etc.).
Design and maintain Power BI dashboards that turn data into clear, actionable insights.
Automate reporting processes and ensure data accuracy and consistency.
Collaborate with cross-functional teams to identify data needs and deliver analytical solutions.
Identify trends, opportunities, and risks through data analysis.
Document processes, data flows, and analytical best practices.
Technical Requirements
Advanced proficiency in Excel (pivot tables, formulas, macros, data cleaning and structuring).
Experience with Power BI (data modeling, DAX measures, Power Query, connections, and dashboard design).
Intermediate to advanced knowledge of SQL or similar data transformation tools.
Familiarity with SharePoint or Microsoft 365 environments.
Strong understanding of descriptive, diagnostic, and predictive analysis concepts.
Professional Qualifications
Bachelor's degree in Statistics, Engineering, Economics, Business Administration, or Data Science.
Minimum 2 years of experience in data analysis, business intelligence, or similar roles.
Ability to translate complex data into clear visual stories that support decision-making.
Strong attention to detail, analytical thinking, and results-oriented mindset.
Excellent communication skills for presenting findings to non-technical audiences.
Preferred Qualifications
Experience with Power Automate or Python for process automation.
Knowledge of other visualization tools (Tableau, Looker, Google Data Studio).
Interest or familiarity with artificial intelligence applied to business analytics.
Why Join Us
Be part of a team that combines strategy, analytics, and creativity to turn data into decisions.
Work with diverse organizations and contribute to strengthening their analytical capabilities.
Grow in an environment that values continuous learning, innovation, and collaboration.
Auto-ApplyBusiness Analyst - Ferrero Caribe
Business intelligence analyst job in Puerto Rico
Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella , Tic Tac , Ferrero Rocher , Raffaello , Kinder Bueno and Kinder Surprise . As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.
About the Role:
As a Business Analyst at Ferrero Caribe, you'll be at the heart of our sales strategy. You'll transform data into insights, helping our team make smarter decisions and drive performance across channels and customers. If you thrive in a fast-paced environment, enjoy working with cross-functional teams, and love turning numbers into stories, this is your opportunity to make a real impact.
This role is hybrid.
Main Responsibilities:
Prepare monthly sales budgets by product, channel, chain, and representative
Support forecast updates and identify SKU opportunities (overselling and underperforming)
Develop and update monthly presentations for Key Account Managers (KAMs)
Create templates and reports for business reviews and sales plans
Analyze YTD vs. budget vs. last year's sales to identify growth opportunities
Monitor seasonal performance during activations (Halloween, BTS, Christmas, Valentine's Day, Easter)
Collaborate with internal teams (Sales, Marketing, Trade Marketing, HR, Finance) and external stakeholders (Buyers, Category Managers)
Take on additional tasks as assigned by management
Who we are looking for:
Bachelor's degree required
3+ years of experience in business analysis, sales support, or a related field
Proficiency in SAP, BW, Excel, PowerPoint, Power BI, Retailink, and Retail Solutions
Strong analytical skills and attention to detail
Excellent communication and presentation abilities
Ability to work collaboratively across teams and manage multiple priorities
Must be fully English/Spanish bilingual
How to be successful in the role and at Ferrero:
Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.
Diversity Statement
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Business Analyst
Business intelligence analyst job in Puerto Rico
🌟 Career Opportunity: Business Analyst 📊Location: Remote / Puerto Rico Type: Full-time Industry: Information Technology / Federal ConsultingAbout the Role3500 Square, LLC, an SBA 8(a), SDVOSB, and HUBZone-certified federal contractor, is seeking a driven Business Analyst to join our agile team. This role is essential in identifying business needs, translating requirements into actionable user stories, and collaborating with end users and technical teams to deliver solutions that support program and stakeholder goals.Requirements:
Bachelor's degree (BA/BS) in Business Administration, Information Systems, or a related field
Minimum of 3 years of professional experience as a Business Analyst or in a similar analytical role
Demonstrated experience analyzing business needs and translating those needs into clear technical requirements or user stories
Experience in backlog refinement and requirements management for technology projects
Ability to work effectively with both end users and technical teams to validate functionality and ensure alignment with program objectives
Primary Responsibilities:
Analyze and document business needs, processes, and workflows to recommend effective technology solutions
Translate business requirements into user stories and detailed acceptance criteria
Support backlog refinement activities to ensure accurate prioritization and scope management
Collaborate with end users and technical teams to validate functionality and confirm solutions meet all program and stakeholder needs
Facilitate communication between business and technical stakeholders to ensure shared understanding and successful outcomes
Why Join 3500 Square?
Influence meaningful digital transformation initiatives for public and private sector clients
Team-oriented, collaborative, and professional work environment
Access to ongoing professional growth and industry certifications
Opportunity to contribute directly to solutions that make a national impact
Are you ready to make a difference as a trusted bridge between business and technology?
Submit your resume with the subject: Business Analyst.
Auto-ApplyBusiness Systems Analyst
Business intelligence analyst job in Puerto Rico
Job Type
Full Time
General Description
We are seeking a Business Systems Analyst (BSA) to join our Digital Banking Transformation team. This role is critical in supporting strategic initiatives and product development within a highly regulated, complex, and fast-paced banking environment. The BSA will work closely with the Product Owner and cross-functional teams to drive transformational projects, ensuring that business needs are deeply understood and translated into effective system solutions. This role influences short-term process improvements, mid-term project implementations, and long-term strategic transformations. Performance is measured through project milestones, stakeholder satisfaction, and user adoption metrics. You'll be part of a team driving digital transformation in banking, with the opportunity to shape impactful solutions that improve customer experience and operational efficiency.
Essential Duties and Responsibilities
Collaborate with stakeholders to uncover and document detailed business requirements. Ensure clarity and completeness to support development and planning.
Analyze current business processes (e.g., account management, payments, branch operations) and identify opportunities for optimization.
Partner with IT and architecture teams to design solutions aligned with business goals and user needs.
Ensure systems meet regulatory and security standards. Implement controls to safeguard data and system integrity.
Use analytical tools to monitor performance, generate insights, and support decision-making.
Education
Bachelor's Degree in Business Administration, Computer Engineering, Computer Science or related fields.
Experience
At least three (3) years of experience in business systems analys preferably at a Financial Institution.
Certifications/Licenses
Certifications are not required but, highly desirable.
Business Analyst Certification
Knowledge, Skills and Abilities
Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests. Ability to conduct analysis on work procedures and business results and recommend changes to improve the effectiveness of the business's management.
Strong technical acumen: knowledge of Project Coordination, Digital Banking, and Information Technology concepts. Ability to write technical instructions using programs and technology. Robust knowledge of applicable local and federal laws, regulations, and guidelines.
Communication skills: effectively interact with internal and external stakeholders. Ability to foster trusting relationships with colleagues and clients. Highly develop written and verbal communications skills, strong ability to communicate ideas (storytelling). Presents numerical data effectively. Superior communication and interpersonal skills. Excellent report-writing and presentation skills. Polished in preparing presentations, summaries, and reports for all audiences
Analytical skills: Stays focused on main issues, prevents irrelevant issues or distractions from interfering with timely completion of assignments. Collects, research and complements data; Synthesizes complex or diverse information. Demonstrates attention to detail; Applies design principles; Generate creative solutions. Strong quantitative, research and analytical skills. Experience with data analysis, persuasive and informative writing, workload management, and process management.
Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions.
Project Management: Ability to prioritize and work with multiple projects and tasks with minimum supervision; self-direct and task switch between strategic and tactical initiatives regularly. Capacity to achieve results according to plan ensuring the expected quality. Excellent organization capacity to define priorities, meet deadlines, and flexible to change. Knowledge of project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports. Must demonstrate leadership, logic, and reasoning skills.
Operational/Regulations Processes: Knowledge of budget administration, resources allocation, organization's policies, and regulations. Ability to establish, conduct and track operational processes properly.
Computer and Technological Skills: Proficient in MSO 365 (Excel), JIRA, Confluence, and SQL . Experience with data management tools such as Power Pivot and Power BI, among others is desired. Ability to achieve results by providing innovative ways of working with operational and technological considerations.
Region Locations
Puerto Rico
Work Schedule
Hybrid
Values
Passion for People
Succeed Together
Own Every Moment
Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. The specific details of each position are described in the employee's objectives within the performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at *************** and keep updated with our latest job postings at ********************
.
Connect with us!
LinkedIn | Facebook | Twitter | Instagram
If you are a California resident, please click here to learn more about your privacy rights.
Business Analyst
Business intelligence analyst job in Puerto Rico
LUMA - Built for Puerto Rico
We rely on electricity every day. We need it to run our appliances, power the streetlights and produce the goods and services that drive our economy. At LUMA we are committed to provide Puerto Rico with electricity that we all can depend on. At LUMA, we put people first - our employees, our customers and the communities where we live and work. We encourage and inspire our people to embrace opportunities as they work to build an electricity system that will make Puerto Rico a better place.
If you're looking for a career where you can make a tangible difference in the lives of your neighbors and your community, LUMA is the place for you. LUMA offers new jobs designed to respond to the current and future needs of the T&D system. Together we're transforming the island's electric transmission and distribution system, and energizing Puerto Rico. Please note that these new jobs with LUMA offer different terms and conditions of employment to those currently in place with PREPA.
We will schedule interviews with all qualified PREPA candidates. All PREPA applicants will receive priority in hiring and a compensation package equal to or better than what they receive today. In order to receive notifications as additional positions and locations are posted, please create a profile on our career site.
About the Position
This position is responsible for activities to help support the group's mandate for ensuring effective utilization of the technology Tools and application(s) under the direction supervision of a senior team member. The Business Analyst uses their skills and knowledge to assist the business in translating business requirements into a technical solution. The Business Analyst has a solid understanding of the business area they support and how technology solutions are used in those business areas. The Business Analyst works within a business area and software area that they have developed knowledge and competence in but takes on increasingly complex assignments compared to the Business Analyst (Associate).
The Business Analyst will begin to develop an area of strength in business analysis and process modeling; technical leadership of one or more core business technologies; or may begin to work on Project Management competencies.
What will you get up to everyday?
Within area of business expertise, gathers business requirements for projects or enhancements and provides quality assurance for more junior team members in the same area
Develops business process models for new or revised business processes
Conducts facilitated requirements and process development sessions with business unit representatives
Assists business units to create user acceptance testing scenarios
Assists in maintenance of published business process models
Writes procedure documentation
Prepares project documents as required
Determines areas of data analysis that are necessary to understand business problems or issues
Has a thorough understanding of the vendor software being supported and its relation to the business processes ·
Records, tracks and analyzes the impact of the proposed software life cycle and changes being introduced by the vendors for discussion with senior team members
Perform major storm restoration work and associated drills as assigned
Adheres to internal standards, policies and procedures
Required to work additional hours as needed
Performs other duties as assigned
Leadership Responsibilities
3 - 5 Business Analyst (Intermediate/Junior)
What We are Hoping You Bring to LUMA
LUMA's culture is rooted in the concept of People First, Safety Always. We want your knowledge and expertise to pair with LUMA's globally recognized experts in numerous fields such as customer service, field workforce development, high-voltage transmission engineering, distributed energy resources and mini/micro grid integration.
Our employees receive substantial training and development, as well as opportunities for advancement and success. Within our People First, Safety Always culture, we're committed to offering continuous learning opportunities and career-long support for our employees.
Education
Required:
Post-secondary diploma in information systems, computer science, information technology or a related discipline or equivalent experience
Experience
Required:
3 - 5 years Business Analysis experience
Preferred:
Business process modeling experience
Utility business knowledge
Licenses/Certifications
Preferred:
Business Process Modeling
More Details on what to expect with this position at LUMA
space
Travel Requirements
Travels: Yes
Percent of time: 10%
Overnight required: No
Physical Demands
Stationary Position: Constantly
Pushing/ Pulling/ Reaching: N/A
Climb: N/A
Kneel: N/A
Grab: N/A
Bend: Seldom
Lift/ Carry over: 10-30 LBS
Vision: 20/20 Corrected Vision
Hearing: Receive detailed information if spoken to
Working Conditions
Wet or humid: N/A
Working near or on moving mechanical parts: N/A
Working near or on heavy machinery: N/A
Working in high places: N/A
Exposed to fumes or airborne particles: N/A
Exposed to toxic or caustic chemicals: N/A
Frequency of working in outdoor weather conditions: N/A
Work with electricity: N/A
Work with explosives: N/A
Work on or near a source of radiation: N/A
Loud Noise conditions (abover 87 db): N/A
Other environmental factors including weather conditions:
Other:
We are looking forward to seeing your application!
You made it to the end of the job posting! Thank you for expressing interest in LUMA and taking the time to read all the details of this position. We encourage you to apply and give us the opportunity to get to know you better through the recruitment process. Together, we're energizing the people of Puerto Rico.
Note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones may be assigned at any time with or without notice.
LUMA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyBusiness Analyst
Business intelligence analyst job in San Juan, PR
Company: Popular Workplace Type: Hybrid Business Analyst Full Time Job Opportunity General Description This is a key role within the Fraud Risk & Strategy Management Department responsible for identifying, analyzing, and mitigating check fraud risks to protect the financial well-being of the organization. This position plays a crucial role in developing and implementing strategies and actions to prevent, detect, and respond to check fraud incidents. The successful candidate will have strong analytical skills, a deep understanding of fraud detection technologies, and the ability to make informed decisions to safeguard the Popular assets. The role will support BPPR and Popular Bank entities.
Essential Duties and Responsibilities
* Partner with cross-functional teams to identify requisite data sources to enhance database, financial, and marketing operations.
* Support A/B/multivariate measurement plans for test and learn optimization including registration and conversion funnels.
* Partner with Finance to maintain and refine operational business models and forecasts.
* Partner with Data Engineering and Product to maintain and refine audience segments and predictive models, including propensity to subscribe or churn models.
* Work within large datasets or a data lake to pull data for advanced analysis across multiple datasets and inputs.
* Maintain, update, and distribute actionable dashboards or reports to ensure data governance and democratization.
* Support data preparation for senior level executive presentations.
* Leverage data visualization tools to curate reporting for cross-functional team
Supervisory Responsibilities:
This Job has no supervisory responsibilities but in special circumstances may lead the work of others.
Education
Experience
At least two (2) years' related experience in business analysis, project coordination, monitoring, profitability, or data management.
Other Qualifications
* Strong technical aptitude, analysis, and problem-solving skills.
* Team player, comfortable with fast-paced, changing environment and ambiguity.
* Process development and implementation experience.
* Ability to define, aggregate and analyze business results for management decision making.
* Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.
* Process improvement oriented.
* Proficient knowledge on tools and methodologies such as design thinking, customer journey mapping, programming concepts and analytics.
* Capability to collaborate in effective teams.
* Detail oriented and organized.
* Intermediate (advanced is a plus) in the use of Office 365 Suite, including word, powerpoint, excel and power BI.
* Moderate in using Python, R (is a plus), or other programming languages to manipulate data, visualize and draw insights from large data sets.
* Proficient in using visio and data managing tools such as SAS, cognos, power pivot, among others.
* Excellent written and verbal communication skills in Spanish and English.
Values
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at *************** and keep updated with our latest job postings at *********************
Connect with us!
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If you are a California resident, please click here to learn more about your privacy rights.
Data Analyst (Healthcare) - San Juan, PR
Business intelligence analyst job in San Juan, PR
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function are responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis to distinguish patterns and recognize trends, performing normalization operations and assuring data quality. Roles in this function could partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization. Other roles involved could include producing and managing the delivery of activity and value analytics to external stakeholders and clients. Team members will typically use business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data. Positions in this function work on predominately descriptive and regression-based analytics and tend to leverage subject matter expert views in the design of their analytics and algorithms.
Primary Responsibilities:
* Ability to distil criteria for data analysis
* Experience analyzing large data sets
* Assesses and interprets customer needs and requirements
* Use pertinent data and facts to ideate, identify and solve a range of problems within area of expertise
* Ability to communicate the outcome of this research in a manner suitable for the intended audience
* Examine, assess, and document business operations and procedures to ensure operational efficiency and excellence
* Ability to build relationships to increase velocity of concept conversion to identifications
* Assesses and interprets customer needs and requirements
* Identifies solutions to non-standard requests and problems
* Solves moderately complex problems and/or conducts moderately complex analyses
* Translates concepts into practice
* Provides explanations and information to others on difficult issues
* Review top denial reasons for training opportunities, potential rebuttals back to the client, and query enhancements
* Create action plan with summary and claim details to ensure that all reporting, training and priority recommendations are delivered to Operation Management
* Ensure that training is completed and feedback is received
* Ensure that all needed production queries are enhanced accordingly
* Other duties may apply
* ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION*
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 3+ years of SQL programming with the ability to perform effective querying
* 2+ years of health care experience working with healthcare claims data
* Mid-level to advanced experience in Excel
* Proven analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
* Proven solid written and verbal communication skills with the ability to explain complex data analysis results to non-technical stakeholders
* Proven solid attention to detail with a focus on quality and accuracy
* Demonstrated exemplary verbal and written communication skills in English
* Ability to work 40 hours weekly from Monday to Friday during our regular business hours from 7am to 7pm (Overtime as business needs dictate)
Preferred Qualification:
* Experience with SQL Server Reporting Services and SQL Server Integration Services
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Salesforce Business Analyst
Business intelligence analyst job in San Juan, PR
Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin method,
and create system documentation supporting business and IT activities. In this role, a typical day will
include:
Designing Salesforce solutions, creating and refining complex data models, working with
external integration, automating business processes, and working on additional custom
functionality to meet the business needs.
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Acting as the liaison between our customers, vendors, and the application development
team, including communications of business process analysis through documentation.
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- Performing fit-gap analysis between Salesforce functionality and customer requirements.
Developing, documenting, and providing technical review and validation of user stories and
to-be process flows based on business requirements to support the design and
development of Salesforce solutions.
Education:
- Bachelor's degree or higher
Possess Valid Salesforce certification, such as Salesforce Business Analyst (preferred),
Salesforce Certified Administrator, or Salesforce Experince Cloud Consultant - SalesforceEducation: certification will be verified on Trailhead
Required Experience:
- 6+ years of experience working with business processes and re-engineering
- 5+ years of experience capturing requirements and writing using the Gherkin method
- 3+ years of experience capturing and writing user stories
3+ or more years of business processes and business analysis experience in a system
engineering or software application environment
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Required Technical Skills:
In depth understanding of Salesforce, including Service Cloud, Experience Cloud (Portals),
LWC, Aura, and Tableau CRM
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- Hands-on experience using JIRA, Confluence, and SharePoint
- Proficient using MS Office, including Word, Excel, and PowerPoint.
Security Clearance Level:
- Candidate must be willing and able to obtain a CMS Public Trust clearance.
Required Skills and Abilities:
- Experience working in a Scrum and/or SAFe Agile environment
- Proficient designing and building reports
Superior oral and written communication skills, with a demonstrated ability to communicate
complex technical topics to management and non-technical audiences
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Ability to prioritize and multitask between multiple projects and both business and technical
stakeholders.
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Strong interpersonal skills to collaborate with customers and internal cross-functional
teams
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- Self-motivated, well-organized and strict attention to details
Ability to understand and manage customer expectations and software implementation
methodology
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- Excellent analytical skills, including the ability to integrate information from multiple sources
- Ability to work independently
Preferred Skills:
- Possess a valid SAFe certification, such as SAFe Product Owner or SAFe Agilist.
Experience working with the Centers for Medicare and Medicaid Services (CMS) and/or
health insurance/heath care experience
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- Experience working with data and completing data analysis activities
Experience modeling data requirements, performing data analysis and improving data
quality within Salesforce or other relevant Customer Relationship Management (CRM)
software application
**Position Details:**
+ Pay Rate / Range:____$55-$60____________________
_The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's responsibilities; the candidate's experience, education, and skills; location; travel required; and current market conditions._
+ Benefits (Regular, Full Time Employees):
+ Medical, Dental, and Vision offerings
+ Weekly Direct Deposit
+ Paid Holidays and Personal Time Off
+ 401(k) with match
+ Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
+ Pre-Paid Legal and Employee Assistance Programs
+ Northwest Federal Credit Union Membership
+ BB&T @ Work Program
+ This Program required US Citizenship
**_ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans_**