Americas HQ Business Operations Analyst
Business intelligence analyst job in Charleston, WV
**Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier.** **This role can be performed anywhere. (East or Central Time Zone) ideally.** **Meet the Team** Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco.
**What You Will Do**
As a member of our Americas Sales Operations team, you will:
+ Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year.
+ Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately.
+ Conduct sales data analysis and assist in the development of monthly business requirements documentation.
+ Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams.
+ Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics.
+ Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance.
+ Assist with compensation support activities, helping to ensure accurate and timely processing.
+ Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews.
+ Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders.
**Minimum Qualifications**
+ BA/BS degree
+ 1-3 years of experience in a business analyst or related role
+ Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools
**Preferred Qualifications**
+ Experience working in cross-functional teams or on project-based initiatives
+ Strong analytical and interpersonal communication skills
+ Ability to translate complex data into clear, actionable insights
+ Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations
+ "Team first" mentality and commitment to shared goals
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint.
We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere.
**We are Cisco, and our power starts with you.**
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
+ 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
+ Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
+ Additional paid time away may be requested to deal with critical or emergency issues for family members
+ Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;
+ 1% of incentive target for each 1% of attainment between 75% and 100%; and
+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$114,400.00 - $171,300.00
Non-Metro New York state & Washington state:
$100,200.00 - $153,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
CSC Artificial Intelligence Lead
Business intelligence analyst job in Charleston, WV
Description & Requirements The CSC Artificial Intelligence Lead drives Maximus' enterprise AI roadmap, leading cross-functional teams to deliver high-impact, ethical AI initiatives aligned with business goals. 1-2 times a month required onsite in Little Rock, Arkansas.
Essential Duties and Responsibilities:
- Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals.
- Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage.
- Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products.
- Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum.
- Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership.
- Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc.
- Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level.
- Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust.
- Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment.
- Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals.
- Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage.
- Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products.
- Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum.
- Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership.
- Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc.
- Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level.
- Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust.
- Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
113,000.00
Maximum Salary
$
170,000.00
Easy ApplyData Coordinator (3)
Business intelligence analyst job in West Virginia
Contract/Hourly Employment/Extra Curricular - All Personnel
County:
Preston County Schools
Data Coordinator (3)
Business intelligence analyst job in West Virginia
Contract/Hourly Employment/Extra Curricular - All Personnel
County:
Preston County Schools
Attachment(s):
* Data Coordinator.docx
Data Conversion Business Analyst
Business intelligence analyst job in Ansted, WV
Job DescriptionEmergent Method is seeking a qualified Data Conversion Business Analyst to support the design and testing of the data conversion activities for a state government agency. This is a full-time position that will support ongoing project operations. Remote candidates will be considered and are encouraged to apply.
The ideal candidate is experienced, self-motivated, and adept in handling a wide range of business analysis and data-related tasks. This individual must be flexible, able to work in a fast-paced environment, and willing to embrace the challenges of supporting the continued development and success of a growing workforce.
Key responsibilities include, but are not limited to, the following:
Work with the end-user identifying and documenting business and technical requirements
Translate requirements into functional and technical designs, including implementing stories and source-to-target database data elements' mappings
Support data conversion developers for data migration and conversion activities such as validating test results and confirming business requirements and design details
Conduct data analysis and profiling to ensure accuracy and consistency in data conversion efforts
Identify and troubleshoot data discrepancies
Document data quality issues and work with end-users to address and perform data cleansing activities
Work closely with the application team to address issues and perform action items
Create and execute complex structured query language (SQL) queries to assist with the technical design effort, data cleansing effort, and resolution of bugs/defects
Collaborate with source systems, data analysts, and modelers to build scalable data solutions
Analyze source data and perform data gap analysis, source-to-target mappings, and data integration design
Provide support for user acceptance testing (UAT) and IT application testing related to data migration
Attend and participate in extended and long-standing, daily remote meetings
Minimum qualifications include:
A bachelor's degree in business, computer science, information systems, or a related field
At least two years of experience serving as a data conversion business analyst (or directly involved in data conversion activities)
At least five years working with relationship databases
At least five years in implementing SQL queries
At least five years of experience in translating business requirements into functional and technical designs
At least five years working with end-users to identify and document requirements as well as to document detail designs
At least three years of experience in data analysis using SQL queries
At least three years of experience in testing/validating results
Experience with using JIRA
Excellent verbal, written, and interpersonal communication skills - ability to articulate complex concepts in a clear manner
Strong analytical, problem-solving, and interpersonal skills
High attention to detail and accuracy - strong quality of work and organizational skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Experience with applying new technologies to business needs in a technologically innovative, change-driven organization
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
Preferred Qualifications:
Experienced with State Agency IT systems
Experienced in designing batch programs/processes
Experienced in database designs
Experienced in documenting source-to-target field-level data mappings
Experienced in working with end-users identifying and addressing data quality issues
Background
Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact. We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders.
With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth.
We work from the inside out - fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together.
Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there's a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts.
Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner.
For more information, visit emergentmethod.com.
Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.
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Business Analyst - Pharma
Business intelligence analyst job in Ansted, WV
Job Description
We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.
This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience.
Responsibilities
Assist in the development of key performance indicators related to claim processing and call center performance
Use existing technology to automate work distribution, create and maintain department metric dashboards
Generate and distribute weekly/monthly/quarterly departmental reports to management and staff
Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed.
Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership.
Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management.
Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness.
Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results.
Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes.
Requirements
Experience working with technology, systems and IS departments
Advance Microsoft Excel skilled
Knowledge of ICD-10 and CPT-4 coding and medical terminology
Proficient in Windows, Word, and Business Analytical tools
Must have strong analytical and problem-solving skills.
Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management.
Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry
Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services
Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization
Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system
Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage
Ability to effectively present information and respond to questions from clients, management and technical associates
Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met
Document business requirements and user journeys
Must have agile project execution experience along with familiarity to scrum tools and methodologies
Should have excellent verbal, written, documentation and presentation skills
Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Business analyst(Medicaid)
Business intelligence analyst job in Charleston, WV
Job Role: Business Analyst
Employment Type: Full-time
About Us
DMV IT Service LLC, founded in 2020, is a trusted consulting partner specializing in IT transformation, data analytics, project management, and digital modernization. We support government and enterprise clients with end-to-end technology solutions that enhance operational efficiency and service delivery. Our team combines domain expertise with deep technical knowledge to drive measurable outcomes.
Job Purpose
We are seeking an experienced Business Analyst - Health & Human Services to support the WV PATH T&M Enhancements initiative. The ideal candidate will have strong healthcare domain expertise, particularly in SNAP and Medicaid programs, and will play a key role in requirements gathering, documentation, project controls, and stakeholder alignment.
This role requires someone highly skilled in translating complex business needs into clear, actionable functional and non-functional requirements while working closely with project managers, developers, and executive stakeholders.
Requirements
Lead the solicitation, review, validation, and documentation of functional and non-functional business requirements.
Conduct workshops, interviews, and working sessions with stakeholders to gather detailed system and process requirements.
Translate business needs into clear, structured artifacts such as BRDs, user stories, acceptance criteria, workflows, and process maps.
Project Controls & Coordination
Manage project controls including issues, risks, requirements, scope, and schedules.
Maintain visibility into daily activities across project teams and ensure consistent engagement with executive stakeholders.
Support the PM with tracking project milestones, dependencies, and deliverables.
Healthcare & Government Program Support
Apply industry expertise in SNAP, Medicaid, and Health & Human Services to ensure accurate requirements and alignment with program rules.
Provide BA support for WV PATH enhancements, ensuring requirements reflect business needs and regulatory expectations.
SDLC & Governance
Work across all SDLC phases, from initiation through deployment and maintenance.
Support government RFP and SOW response efforts by contributing requirements, solution insights, and analytical input.
Partner with internal and external stakeholders to ensure alignment, visibility, and integration across workstreams.
Required Qualifications
Bachelor's degree or equivalent experience.
3+ years of experience soliciting, analyzing, and writing functional and non-functional business requirements.
3+ years leading requirements gathering and validation efforts.
3+ years of experience in the Healthcare industry, specifically within Health & Human Services, SNAP, and Medicaid.
1+ year of experience managing project controls (issues, risks, scope, schedules, requirements).
Experience working with cross-functional technology teams and senior stakeholders.
Strong understanding of SDLC methodologies.
Experience contributing to government RFP responses and SOW development.
Excellent communication, documentation, and stakeholder management skills.
Preferred Qualifications
Extensive experience writing high-quality functional and non-functional requirements.
Strong experience conducting requirements workshops and validation sessions.
Deep domain expertise in SNAP, Medicaid, or HHS programs-a major differentiator.
Auto-ApplyMid-Level Business Analyst
Business intelligence analyst job in Clarksburg, WV
Who is Fusion Technology?
Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.
Position Location: Clarksburg, WV (onsite required)
Who are you?
Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance.
Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree:
Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center.
What you'll do:
The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include:
Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO).
Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative.
Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process
Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications.
Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ.
Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes.
Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval.
Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval.
Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications.
Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight.
Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300.
Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership.
Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community.
What matters to you matters to us.
Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training.
Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Contact Center Business Analyst II
Business intelligence analyst job in Charleston, WV
The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise.
+ Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software.
+ Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments.
+ Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs.
+ Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product
+ Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance.
+ Maintains compliance with standards and conventions in developing programs.
+ Develops required specifications for simple to moderately complex programs or problems.
+ Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues.
+ Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings.
+ Prepares required documentation, including block diagrams, logic flow charts and software program documentation.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience.
+ 2-5 years of experience with programming or web development activities.
**Other Job Specific Skills**
+ Must be detail oriented, as well as able to work well with clients.
+ Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up.
+ Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language.
+ Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred.
+ Excellent verbal and written communication skills.
+ Must work efficiently within multiple teams.
+ Ability to multi-task, work well under pressure, and work in a closed environment with others.
+ Maintains current knowledge of relevant technology.
+ Strong problem solving, logic, and analytic skills.
+ Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity.
+ Familiar with and utilized best programming standards and practices in a professional capacity.
+ Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
95000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Manager, Business Intelligence
Business intelligence analyst job in West Virginia
The Manager, Business Intelligence will oversee the Business Intelligence team in the optimization and modernization of the organization's data through reporting and dashboards. The Manager is responsible for identifying process optimization and automation opportunities, implementing solutions that reduce manual efforts, resolving pain points, and improving member and employee experiences. The Manager will oversee, plan, and direct transformation efforts through continuous team member coaching and development to drive results.
S3 STAR Values:
* Service
* Teamwork
* Attitude
* Results
Department: Business Intelligence and Transformation
Location: Remote
TOP JOB RESPONSIBILITIES:
* Manage end-to-end enterprise level business processes i.e. conduct current state reviews, identify gaps and propose recommendations.
* Drive alignment and decision-making pertaining to strategic and transformation initiatives across the organization, ensuring clarity, feasibility, and measurable outcomes.
* Lead enterprise level business process transformation initiatives with the proven ability to assess situations.
* Align and understand company goals and be adept at translating strategy into execution.
* Coach and manage team members and project leads to ensure system changes or enhancements while considering controls and standards during design and through implementation.
* Lead and manage a team, including setting performance goals, providing feedback, coaching, and overall performance.
* Responsible for hiring and training new employees.
* Responsible for presenting reports, updates, and recommendations to Stakeholders and Senior Leadership.
* Monitor and Control team tasks including but not limited to:
* Oversee data to understand:
* Volumes
* Trends
* Research requests
* Develop and maintain:
* Dashboards
* Reporting
* Resource Models
* SLAs
* Identify and establish governance of S3 data and tools
Other responsibilities and opportunities:
* Influence, collaborate, and drive transformations across matrixed organizations.
* Create structured approach to projects and initiatives, while operating with speed and flexibility to deliver business impact on high priority projects.
* Organize and lead regular meetings, workshops, and forums to foster cross-functional collaboration and decision-making.
* Build a rapport along with consistent and balanced presence with stakeholders to understand and proactively mitigate risks and issues.
* Additional job-related projects and duties as assigned by management.
CORE COMPETENCIES:
* Knows the business
* Coaches & develops
* Manages performance
* Practices accountability
* Fosters engagement
QUALIFICATIONS & SKILLS:
* Bachelor's degree in a business-related discipline such as Business, Information Systems, Accounting/Finance, Data Analytics, or Business Transformation is preferred.
* 5 years experience in Business analytics, understanding a variety of processes and using data to improve productivity in a streamlined manner.
* 5 years of project, process and/or people management experience.
* Proven track record in managing and championing change, and implementing large scale, global transformation.
* Expert in problem solving and analytical skills with complimentary written and verbal communication skills.
* Proficiency in Microsoft Word, PowerPoint, Visio, Excel, Project, SharePoint.
* Ability to pivot on demand based on priority.
* Ability to identify and manage risks that may impact the organization, including financial, legal, and operational risks. They may be responsible for developing and implementing risk mitigation strategies.
* Ability to communicate effectively at all levels within the organization.
FLSA: Exempt
PERKS AND BENEFITS:
* Group medical, dental, and vision coverage insurance
* Generous Paid Time Off
* Up to 11 Paid Holidays Per Year
* 401(k) With Employer Match and Discretionary Contribution
* Employee Referral Program
* Wellness Programs
* Peer-to-Peer Recognition Program
* Salary commensurate with experience with an expected range of $104,000 - $110,000/ annually.
About S3:
We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America's most loved workplaces by Newsweek. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we'll invest in your learning and development through training programs designed to power your success.
S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status."
ADA Statement & Requirements
S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations.
Work Environment- This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines.
Cognitive Requirements-
Constantly: Perform basic mathematical computations; works independently, little supervision needed; effectively communicate verbally and in writing; comprehend materials and follow instructions; compile, copy and compare information; analyze and compute information; problem solving and critical thinking; exercise good judgement/reasoning and resourcefully solve routine problems; organize and handle multiple tasks and prioritize; motivate, lead, influence and collaborate with others both internally and externally; exhibit excellent customer service skills; facilitate meetings; speak to groups
Frequently: Perform advanced or non-routine mathematical computations; project planning and execution; handle confidential/sensitive information
Physical Requirements-
Constantly: Sit- Remaining in a seated position for long periods of time; use hand/fingers to handle and feel; use hands/fingers for repetitive keyboard & hand motion; speak coherently
Emotional Effort- Frequent short deadlines. Work environment hectic with continual periods of high stress.
Internal/External Interaction- Steady and ongoing with occasional periods of low volume.
Lead Business Systems Solutions Analyst
Business intelligence analyst job in Charleston, WV
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals.
**The Main Responsibilities**
- Enhances the alignment between business processes and information technology
- Facilitates broad discussion to align business units to common solutions
- Coaches subject matter experts through the program or project lifecycle to ensure execution
- Responsible for actively resolving day-to-day technology needs, including system or process analysis
- Understands technical problems and solutions in relation to the current, as well as the future business environment
- Suggests plans to integrate new and existing processes
- Provides input and supports planning and prioritization for business process engineering related activities
- Identifies processes for improvement
- May need to document existing processes
- Identifies and analyzes gaps between current processes and the desired stated
- Develop process performance measures and plans the transition to a new process
- Provides counsel and leadership on future use of technology and business process improvements
**What We Look For in a Candidate**
- Bachelors degree or equivalent education and experience.
- 5-10 years related experience.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI
$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340577
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Senior Consultant, Business Analyst (Salesforce)
Business intelligence analyst job in Charleston, WV
**_What Business Analysis contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization's businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.
**_Job Summary_**
Partners with business leaders and project teams to identify business needs and deliver Information Technology solutions. The Senior Consultant defines project scopes in order to efficiently deliver on the identified business cases and ensures that solution development, implementation and change management activities achieve desired business goals. Through business process improvements and activation of new capabilities, this job enables business units to achieve their operational and commercial objectives. Given the high degree of experience and knowledge required for the role, the Senior Consultant may lead discussions with senior leaders and serve as a solution owner on a project team.
**_Responsibilities_**
+ Manage projects, develop project plans, and monitor performance.
+ Lead requirements gathering & analysis.
+ Ensure solutions meet business needs and requirements.
+ Conduct meetings and presentations to share ideas and findings.
+ Lead user acceptance testing.
+ Work closely with clients, technicians, and managerial staff in the United States and India.
+ Update, implement, and maintain procedures.
+ Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
+ Lead ongoing reviews of business processes and develop optimization strategies.
+ Effectively communicates insights and plans to cross-functional team members and management.
+ Gather critical information from meetings with various stakeholders and produce useful reports.
+ Provide leadership, training, coaching, and guidance to junior staff.
+ Plans and executes system implementations that ensure success and minimize risk of system outages or other negative production impacts.
+ Promotes problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
+ Applies knowledge of software development, life cycle, modeling of business processes, application design patterns, business/functional documents.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 8-12 years of experience, preferred
+ Proficiency in Microsoft Office products
+ Experience working with Salesforce, highly preferred
+ Experience with JIRA, preferred
+ Self-starter with excellent documentation skills
+ Strong oral and written communication skills, ability to ask probing questions, lead cross-functional meetings and provide clear status reports to both technical and non-technical team members and executives
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $105,100-$135,090
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
\#LI-SP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Business Systems Analyst (ERP Technical Analyst)
Business intelligence analyst job in Huntington, WV
The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads.
Infor CloudSuite ERP Technical Analyst (Business Systems Analyst)
Prefer proven experience as an Infor CloudSuite ERP Technical Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
Administer, configure, and maintain the system to ensure optimal performance
Implement and test system updates, patches, and new modules.
Skillset to customize security roles within the Infor CloudSuite ERP system.
Recommend and implement system admin processes to maximize efficiency and productivity.
Provide system technical support, troubleshooting issues, and resolving system-related problems.
Create and maintain Infor CloudSuite ERP Customizations (
RICE Items: Reports, Interfaces, Customizations, Extracts
) as needed for enterprise optimization and alignment.
Create and maintain reports and dashboards to support data-driven decision-making.
Perform data analysis to identify trends, anomalies, and opportunities for database improvements.
Work with IT and other departments to integrate the ERP system with other business applications.
Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
Ensure compliance with industry standards, regulations, and best practices in ERP system management.
General knowledge of healthcare-specific ERP solutions is advantageous.
Mainframe Application Analyst
Business intelligence analyst job in West Virginia
5-years contract.
3 years experience: - Mainframe Application development using COBOL, CICS, JCL - Relational Database - Analysis and Design
Business Analyst
Business intelligence analyst job in Moorefield, WV
Summary/Objective
The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making. In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design.
Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity.
Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements.
Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices.
Monitor existing workflows to ensure they are functioning as intended and meet operational standards.
Regularly review and update workflows to align with industry best practices and regulatory requirements.
Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness.
Maintain and document all workflow changes, ensuring accuracy and completeness.
Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators.
Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements.
Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements.
Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives.
Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness.
Provide training to stakeholders to ensure smooth adoption of new workflows and processes.
Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise.
Develop and deliver operational reports and dashboards to support business decisions.
Stay updated with company policies and regulations that impact workflows, reports, and dashboards.
Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint.
Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency.
Other Duties
Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy.
Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies.
Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery.
Skills/Abilities
High degree of ethics and integrity in dealing with sensitive business data and processes.
Strong understanding of best practices for process mapping and workflow design best practices.
Ability to analyze data, identify trends, and provide actionable insights for business decisions.
Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions.
Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings.
Skilled in working with business stakeholders across all levels to gather requirements, align project goals, and implement solutions.
Strong attention to detail in capturing business requirements and ensuring solutions meet those needs accurately.
Comfortable with data analysis tools, project management software, and business analysis methodologies.
Ability to work occasional overtime during peak periods
Ability to work in a fast-paced environment with evolving priorities and competing deadlines.
Strong organizational skills with the ability to prioritize and manage multiple tasks efficiently.
Supervisory Responsibility
This position does not have supervisory responsibilities.
Work Environment
This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.
Physical Demands
This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.
Travel
Travel is required for this position.
Education and Experience
Required Qualifications:
Bachelor's degree in management information system, computer science, or a related field (or equivalent related experience).
Proficiency in Microsoft Office Suite and experience with data analysis tools (e.g. Python, Power BI) and workflow writing software (e.g., Enterprise Workflow).
Desired Qualifications:
2-3 years of experience in business analysis, process improvement, or a similar role.
Proven experience in a banking environment, with knowledge of banking processes, systems, and regulations.
Hands-on experience with process mapping, business analysis, and workflow optimization
Equal Employment Opportunity/M/F/disability/protected veteran status
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyAmericas HQ Business Operations Analyst
Business intelligence analyst job in Charleston, WV
Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco.
What You Will Do
As a member of our Americas Sales Operations team, you will:
* Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year.
* Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately.
* Conduct sales data analysis and assist in the development of monthly business requirements documentation.
* Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams.
* Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics.
* Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance.
* Assist with compensation support activities, helping to ensure accurate and timely processing.
* Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews.
* Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders.
Minimum Qualifications
* BA/BS degree
* 1-3 years of experience in a business analyst or related role
* Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools
Preferred Qualifications
* Experience working in cross-functional teams or on project-based initiatives
* Strong analytical and interpersonal communication skills
* Ability to translate complex data into clear, actionable insights
* Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations
* "Team first" mentality and commitment to shared goals
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint.
We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$114,400.00 - $171,300.00
Non-Metro New York state & Washington state:
$100,200.00 - $153,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
CSC Artificial Intelligence Lead
Business intelligence analyst job in Morgantown, WV
Description & Requirements The CSC Artificial Intelligence Lead drives Maximus' enterprise AI roadmap, leading cross-functional teams to deliver high-impact, ethical AI initiatives aligned with business goals. 1-2 times a month required onsite in Little Rock, Arkansas.
Essential Duties and Responsibilities:
- Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals.
- Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage.
- Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products.
- Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum.
- Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership.
- Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc.
- Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level.
- Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust.
- Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment.
- Lead and refine Maximus' organization's AI vision and roadmap aligned with strategic OCDIO business goals.
- Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage.
- Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products.
- Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum.
- Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership.
- Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc.
- Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level.
- Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust.
- Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
113,000.00
Maximum Salary
$
170,000.00
Easy ApplyClaims Business Analyst
Business intelligence analyst job in Ansted, WV
Job Description
We are looking for a Claims Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's features.
This Claims Business Analyst works collaboratively with the Director of Claims in supporting the department to deliver timely and accurate payment of claims and first call resolution . This role will also provide analysis related to the identification of improved claim system configuration and call flows that would positively impact quality performance , reduce claim inventory and improve the customer experience.
Responsibilities
Assist in the development of key performance indicators related to claim processing and call center performance
Use existing technology to automate work distribution, create and maintain department metric dashboards
Generate and distribute weekly/monthly/quarterly departmental reports to management and staff
Summarizes, creates, and distributes operational , claim data , and call center metric reports as needed.
Ensures deliverables are completed on time; responds to changing project circumstances and communicates issues to project leadership.
Identify trends in data, including those that were not necessarily being activity monitored, which may have an impact on departmental performance and/or impact timeliness and the customer experience . Communicate actionable findings and provide recommendations as appropriate to management.
Work directly with managers and subject matter experts to refine and improve these tools for optimal efficiency and effectiveness.
Responsible for creating data definitions, validating data, retrieving data from systems, merging data from multiple sources, participating or reviewing technical documentation, report configuration, and coordinates project efforts as directed in order to achieve desired results.
Serves as a liaison to other department s (IS, Utilization Management, Provider Contracting, Provider Data Maintenance) that may include report creation , disseminating reports and/or leading the implementation, maintenance, testing and/or functional design of system changes.
Requirements
Experience working with technology, systems and IS departments
Advance Microsoft Excel skilled
Knowledge of ICD-10 and CPT-4 coding and medical terminology
Proficient in Windows, Word, and Business Analytical tools
Must have strong analytical and problem-solving skills.
Strong communication skills, including an ability to communicate with staff at various levels, including both front line staff and senior management.
Must have excellent analytical, organizational, and interpersonal skills, as well as a strong background in pharmacy claims processing, and the managed care industry
Experience working within the Payer / PBM market (in particular Medicare and Medicaid, Part D and its components) with understanding of benefit plan structures, NCPDP standards, HIPAA regulations, and other pharmacy products and services
Must understand the work flow of pharmacy claim processing or related Med D functions. For example, Enrollment, Drug Utilization
Review, Adjudication, Pricing, Payments/Billing, EOB, PDE, FIR, Reprocessing, or other features resident in or working in cooperation with a pharmacy benefit system
Strong business knowledge of Pharmacy Benefit Systems and Drug benefit plan administration with exposure to COTS / custom applications would be an advantage
Ability to effectively present information and respond to questions from clients, management and technical associates
Collaborate across the entire product team to ensure product dependencies, goals and experiences are defined and met
Document business requirements and user journeys
Must have agile project execution experience along with familiarity to scrum tools and methodologies
Should have excellent verbal, written, documentation and presentation skills
Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Mid-Level Business Analyst
Business intelligence analyst job in Clarksburg, WV
Job Description
Who is Fusion Technology?
Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.
Position Location: Clarksburg, WV (onsite required)
Who are you?
Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a TS/SCI Clearance.
Education and Experience: You have a Bachelor's Degree in a related field with 5+ years of related experience. May be able to accept experience in lieu of degree:
Has the ability to use Mobile App Scanning with DOJ Mobile App Security and/or the Agency's Enterprise Security Operations Center.
What you'll do:
The Business Systems Analyst supports the technology resources and modernization missions with a wide array of general analysis, problem solving, judgment, communication, and planning skills to collect/document/assess user requirements, formulate recommendations, and implement solutions that include enterprise-level communication artifacts as it relates to Integrated Governance. Provide exceptional customer support to the Agency's personnel requesting applications to be screened for use or installation on the Agency's mobile IT devices. Other responsibilities include:
Conducts functional testing of the application on FBI Devices with the Mobility Program Office (MPO).
Conducts stakeholder reviews including but not limited to representatives from the OCIO, Inspection Division, and Office of General Counsel and provides recommendations with the Authorizing Official and Designated Representative.
Documents the findings from the outlined process for every application that enters the workflow and maintains an accurate record of application status for continuous monitoring and executing the conditions of the determination identified through the process
Contributes to portfolio briefings each year on the status of the mobile application review program and recently updates applications.
Facilitates monthly user notifications and reminders to update DOJ Investment Metrics and facilitates the submission of the IT Acquisition Report (ITAR) to the DOJ.
Reports quarterly Integrated Data Collection (IDC) reports regarding IT expenditures, inventory, and use. Will report on other Ad-Hoc reporting and data calls regarding the Capital Planning & Investment Control (CPIC) processes.
Submits deliverables each year, each to be delivered to the Unit Chief by the 16th of each month for review and approval.
Submits four IDC reports each year to be provided at the end of the month of the following quarter to the Unit Chief for review and approval.
Contributes to Portfolio briefings each year on the status of the mobile application review program and recently updated applications.
Facilitates the quarterly collection and review of updates and executive level talking points from the Agency's subject matter experts on technology risks from the Federal Government, Department of Justice, Enterprise, Director, other FBI divisions and branches, and the OCIO to inform executives for decision making purposes and programmatic oversight.
Delivers key strategic planning documentation including the Office of Management and Budget (OMB) Form 300.
Creates and executes project plans, communication plans, and refined communications products for overall technology governance.
Manages administrative and logistical duties for multi-division working groups where OCIO leads and supports throughout the enterprise and reports back to senior leadership.
Establishes and maintains relationships with working level stakeholders within and outside of the OCIO, to include external partners, such as the DOJ and the Intelligence Community.
What matters to you matters to us.
Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training.
Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Senior Analyst, IT Business Solutions
Business intelligence analyst job in Charleston, WV
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Job Summary_**
The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible.
The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations.
**_Responsibilities:_**
+ Application Portfolio Management (APM):
+ Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy.
+ Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow).
+ Monitor Archer dashboards for upcoming deadlines and past-due remediations.
+ Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation.
+ Collaborate with IT and business teams for APM record updates and reporting.
+ Application Security & Compliance:
+ Analyze security threats, vulnerabilities, and audit findings to prioritize remediation.
+ Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives.
+ Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues.
+ Develop and implement testing/validation processes for security system effectiveness.
+ Ensure adherence to enterprise security processes, business, regulatory, and legal requirements.
+ Assist in security incident response using SIEM and other detection platforms.
+ Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework).
+ Support implementation and configuration of application security tools.
+ Monitor and ensure compliance with established application security standards.
+ Assist the Incident Response team with application security investigations.
+ Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable.
**_Qualifications_**
+ 2-4 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred
+ Experience with common application security controls including WAF preferred
+ Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred
+ Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred
+ Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred
+ Ability to learn new software and hardware packages and adapt to changes in technology preferred.
+ Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred.
+ Knowledge of common patterns for AuthN and AuthZ preferred
+ Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred
+ Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred
+ Experience with Veracode preferred
+ One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred
**_What is expected of you and others at this level_**
+ Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes action to resolve
+ Applies judgment within defined parameters
+ Receives general guidance and may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $80,500 - $103,410
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/24/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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