Business intelligence analyst jobs in Winston-Salem, NC - 76 jobs

External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the . Cover Letter and Supporting Documents: * Navigate to the "My Experience" application page. * Locate the "Resume/CV" document upload section at the bottom of the page. * Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified. Summary This position is responsible for analyzing, configuring, maintaining, and training for systems and applications (Adaptive Planning and Workday Finance) within the Finance Division. Position partners with supported units to analyze business and user needs, document requirements, design and implement application features, develop reporting, define best practice business processes and maintain strong security controls. With a strong functional understanding of budgeting, forecasting, and strategic planning activities, the position provides strategic system guidance and expertise to support and optimize Adaptive Planning for internal Finance and campus stakeholders. Position acts as a liaison between Information Systems and supported units, particularly Budget & Financial Planning. Essential Functions: * Configures and administers Adaptive Planning and Workday Finance to meet campus stakeholder requirements. Maintains all Adaptive Planning configurations, including planning models and dimensions. Analyzes and documents business processes and needs, understands the scope of modifications, creates effective design specifications, and participates in the development and testing/evaluation of system design, integration and reporting efforts. * Provides project management expertise for supported units for system implementations and business process enhancements. Develops detailed plans, ensures targets are being met and communicates with customers on a routine basis. Maintains a continuous Adaptive Planning / Workday-related improvement roadmap that is scheduled and executed. * Manages the integrations between Adaptive Planning and Workday (as well as other external systems) to ensure that data is flowing efficiently and correctly between the systems. Performs data clean-up activities when data becomes out of sync. * Evaluates system impact as a result of available upgrades, including patches/fixes, and business change requests. Leads discussions with users to assist them with understanding impacts and how to appropriately perform user acceptance testing for upgrades. Performs testing in collaboration with users, Information Systems, and third parties for supported application upgrades and any business process enhancements. * Leads the investigation and resolution of application issues encountered by users. Logs support incidents to software vendor and coordinates timely problem resolution with user and/or Information Systems staff as needed. Acts as a Workday Named Support Contact. * Develops user documentation and trains users on supported applications for both the initial rollout and new features and enhancements implemented during upgrades. Provides advanced end user system support and troubleshooting. * Develops, maintains and reviews application security access for departmental and campus users to ensure internal controls are maintained systematically and data is protected from unauthorized access. Accountable for executing and getting approval for Adaptive Planning security reviews on a rolling basis (e.g. weekly, quarterly and annual reviews). Participates in Audit Services reviews. * Participates in all appropriate governance groups, including the Workday Finance Workstream. Meets regularly with the Controller's Office, Human Resources (particularly HRIS) and Information Systems to ensure that a strong relationship exists with these important partners. Required Education, Knowledge, Skills, Abilities: * Bachelor's degree preferably in a business, accounting or computer science-related major and at least ten years of experience implementing and/or maintaining ERP systems and related applications or an equivalent combination of education and experience. * Strong knowledge and expertise in budgeting, forecasting, and strategic planning activities in order to properly support the Adaptive application. * Knowledge of ERP systems and in particular Adaptive Planning and Workday (including the Finance module, business process framework and security). Knowledge of Workday-related third-party tools. * Knowledge of project management methodology and practices. * Knowledge of reporting applications (preferably Workday Report Writer and Prism, PowerBI and Cognos). * Ability to manage the relationship and coordinate the work of external software vendors and coordinate related communications with internal stakeholders. * Ability to maintain the security and confidentiality of any proprietary or sensitive data in any medium regarding the university or its students, faculty, or staff. * Knowledge of Microsoft Office (including Access and Visio) and Google Workspace is required * Solid written and verbal communication skills are required; must have the interpersonal finesse to interact effectively within the organization and with external suppliers. * Extreme organization skills, a detail orientation, and a proven ability to follow projects and issues through to completion are required. * Ability to work in a team environment, both as a participant and project leader. * Must be comfortable in an environment that places high emphasis on continual improvement, teamwork, and excellent customer service. Preferred Education, Knowledge, Skills, Abilities: * Familiarity with higher education administration current best practices and leading edge technologies. * Experience working in a budgeting/planning, finance, or accounting functions. * Workday Pro Adaptive Planning certification Accountabilities: * Responsible for own work only. Additional Job Description Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact ************* or **************.

Best technology is when it brings people together, but it exceeds its best when people together are high tech. With a bright team, high tech and customer-centric approach Resourcex Inc has entered the IT field by offering solutions for IT staffing, IT talent management and IT services to the clients with unmatched quality, responsiveness, and flexibility. With a unique approach and distinct IT structure, we at Resourcex Inc meet all your IT needs quickly and efficiently. Our continuous efforts and expertise, support us in expanding and developing our services that help you to unlock the potential of every resource and creativity within the organization. Job Description Our Training Features: · You will receive top quality instruction that is famous for Online IT training. · Trainees will receive immediate response to any training related queries, either technical or otherwise. We advise our trainees not to wait till the next class to seek answers to any technical issue. · Training sessions are conducted by real-time instructor with real-time examples. · Every training session is recorded and posted to the batch after each weekend class. · We are offering online training on Data Analyst. . Provide OPT Stem Ext.: Guidance and support for applying for the 24-month OPT STEM extension Help with OPT Employment letter: Help with drafting and obtaining OPT employment letters that meet USCIS requirements. · We provide training in technology of your choice. · Good online training virtual class room environment. · Highly qualified and experienced trainers. · Professional environment. · Special interview training · Training for skill enhancement. · Study material and Lab material provided. · E-Verified company. If you are interested or if you know anyone looking for a change, please feel free to call or email me for details or questions. I look forward to seeing resumes from you or your known and highly recommended candidates. Thanks Additional Information All your information will be kept confidential according to EEO guidelines.

Why Fibreworks Composites? Founded in 2009 by Guenther Steiner and Joe Hofmann, Fibreworks Composites is the largest privately-owned composite manufacturer in the U.S. In 2019, we expanded our capabilities with the launch of Composite Factory, an AS9100 / ISO-certified sister company serving the Aerospace, Aero Structures, Aviation, Defense, and Medical industries-sectors that demand the highest levels of traceability, certification, and quality. Rooted in motorsports, our team thrives in a fast-paced, precision-driven environment. We are fully vertically integrated, bringing engineering, machining, tool-making, and production under one roof to deliver advanced Composite Structures on tight timelines with unmatched quality. If you're looking to be part of a team that pushes boundaries and works with the most advanced technologies in the composites industry, this is where the future is being built! Position Overview : A Job Costing Data Analyst uses financial data to track, analyze, and optimize costs for specific projects, comparing estimated vs. actual expenses (labor, materials, overhead) to improve profitability, identify inefficiencies, and provide insights for better resource allocation and strategic decisions, requiring strong analytical, accounting, and software skills (Excel, ERP systems). Key Responsibilities : Data Collection & Analysis: Gather and analyze costs for individual jobs, including labor, materials, and overhead. Profitability Assessment: Determine profit margins by comparing job costs to revenue. Variance Analysis: Identify discrepancies between budgeted and actual costs. Reporting: Create reports and dashboards for management with actionable insights. Forecasting: Provide cost data for financial projections and budgeting. Process Improvement: Recommend cost-saving measures and operational efficiencies. Analytical Skills: Strong ability to interpret complex data and identify trends. Financial Acumen: Understanding of cost accounting principles, budgeting, and financial reporting. Software Proficiency: Expertise in Excel and Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle, Global Shop Solutions). Attention to Detail: Crucial for precise cost tracking and data integrity. Communication: Ability to present findings clearly to non-financial stakeholders. Performs other duties as assigned What You Will Bring to the Team : Bachelor's degree in accounting preferred or 5 years of experience in similar role. Must be a U.S. Citizen or lawful Permanent Resident in compliance with ITAR regulations. Our Investment in You: Comprehensive medical, dental, vision, and life insurance benefits. 401(k) matching after 6 months tenure Paid time off (PTO) for vacation and sick days Employee referral program Shift differential for 2nd shift employees Potential to earn quarterly discretionary bonuses based on company performance Discounts on select services/products Climate-controlled work environment Hours of Operation: Normal business hours: 7:00AM - 4:00PM; Monday through Friday, with occasional weekends and holidays as scheduled by leadership. Work Environment & Physical Requirements: Combination of indoor and outdoor activities with varying conditions Requires walking, standing, sitting, climbing, balancing, bending, reaching, handling, stooping, kneeling, and crouching Ability to lift/carry/push/pull up to 50 pounds May involve operating material handling equipment in a safe manner Work may include exposure to variable noise levels, fumes, airborne particles, hazardous chemicals, etc., requiring personal protective equipment Some positions may require working with small parts/components, necessitating excellent hand-eye coordination and manual dexterity Specific vision abilities required, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus Fibreworks Composites LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Key Responsibilities * Build, enhance, and maintain data pipelines across Azure Databricks and related cloud environments. * Write, optimize, and troubleshoot Python and PySpark code to support data workflows. * Support existing data models and data architecture (no new model creation required). * Develop and maintain PowerBI reports and dashboards for stakeholders across Supply Chain, Commercial, and Finance. * Partner with senior analysts to meet reporting needs and ensure data accuracy and reliability. * Perform SQL-based querying, data validation, and quality checks. * Collaborate cross‑functionally to understand business needs, translate requirements into data solutions, and ensure alignment with project goals. * Contribute to a high‑priority initiative with aggressive deadlines, ensuring smooth project execution. Required Qualifications * 4+ years of professional experience in data engineering, data analytics, or a hybrid technical analytics role. * Proficiency in: * Python * SQL * Azure Databricks * PowerBI * PySpark * Demonstrated experience supporting data pipelines, working with cloud data tools, and building business-facing reports. Ability to understand business processes and translate them into technical requirements Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Salisbury, NC, US Job Type: Date Posted: January 16, 2026 Similar Jobs * Data Analyst * Data Analyst * Data Analyst * Business Data Analyst * PowerBI Data Analyst

We are seeking a dynamic and detail-oriented Lean Business Process Analyst to join our Global Sourcing team. This role is pivotal in highlighting our strategic procurement initiatives across our global direct and indirect categories, optimizing cost efficiencies, and enhancing collaboration with Finance and Executive Leadership. The ideal candidate will bring a strong analytical mindset, proven Smartsheet expertise, and a passion for delivering measurable sourcing impact in a fast-paced life sciences environment. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Working Conditions: This hybrid position offers a balanced schedule of a minimum of three in-office days at an assigned location to be Burlington, NC, supporting both collaboration and flexibility. Supports all-time zones when needed. Duties and Responsibilities: Creates, maintains and optimizes Smartsheet dashboards and statistical control charts for tracking/trending hard savings, cost avoidance, rebates, and sourcing KPIs. Leverages AI-driven tools to identify process inefficiencies, generate data to back recommendations that accelerate decision-making, monitor contract compliance, Supplier management and improve operational performance. Ensures data accuracy and integrity across global sourcing initiatives. Monitors and reports on realized savings, cost avoidance, and rebate programs across all sourcing categories. Forecasts and trend financial impacts including price increases and tariff implications on global operations. Leads and facilitates strategic collaboration meetings with Finance leaders and category managers across Direct and Indirect sub-categories. Acts as a liaison between sourcing, finance, operations and business units to align on goals and performance metrics. Develops compelling executive-level presentations and dashboards that highlight sourcing achievements, financial impact, and strategic initiatives. Serves as a sourcing advocate, promoting Sourcing's value across the organization. Provides actionable insights on utilizing Smartsheet to its fullest ability. Assists in the development of efficiency plans for supporting the execution of Sourcing projects and initiatives. Works collaboratively with diverse functional stakeholders and understands key roles and responsibilities. Develops successful relationships, establish trust and credibility and supports tracking negotiations in collaboration with the Sourcing team. Provides visualization of Sourcing data to highlight Sourcing progress to established goals. Minimum Education and Experience Bachelor's degree in Statistics, Mathematics, Engineering, Supply Chain, Business, Finance, or related field. Six Sigma Yellow Belt Certification 2+ years of hands-on experience with Smartsheet This position is not eligible for visa sponsorship Preferred Qualifications Six Sigma Green Belt or Black Belt Certification Ability to read and manipulate data from multiple data sources. Experience with facilitating LEAN events, i.e., Kaizen, etc. Experience in life sciences or pharmaceutical industry. Familiarity with global sourcing practices and compliance requirements. Ability to thrive in a global organization and work with different currencies. Skills and Competencies Curiosity and adaptability to learn new AI tools as they evolve. Ability to translate business problems into AI‑supported solutions. Strong analytical mindset with comfort interpreting data outputs from AI models. Understanding of responsible AI use, data privacy considerations, and ethical guidelines. Strong understanding and ability to forecast and trend hard savings, cost avoidance, rebates, and all other financial impact metrics related to Sourcing negotiations. Proven ability to lead cross-functional meetings with Finance and Sourcing Category Teams. Demonstrated ability to identify inefficiencies and drive process improvement initiatives across sourcing operations. Strong analytical skills and ability to learn statistical techniques and work independently with minimal supervision. Advanced proficiency in Excel, PowerPoint, and data visualization tools. Excellent communication, presentation, and stakeholder engagement skills Why You Should Apply This role offers an unparalleled opportunity to be a key contributor in the Labcorp journey towards Lean Business Process excellence within Global Sourcing. Your expertise will have a significant impact and contribution to our mission of Improving Health and Improving Live Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position Details: Location : Winston Salem NC Job Title : Business Analyst - Finance/Accounting Duration : 18 months (could go beyond) General Summary: Contribute to NASS success by ensuring the integrity of systems through collaboration with application owners, business stakeholders and technology teams to drive timely resolution of issues minimizing negative impact to business operations. Serve as liaison between the business operations and technology teams through all phases of the project lifecycle to deliver tools and functionality that allow end users to drive organizational goals, improve productivity, cash flow, control and enhance organizational health. Team is an applications support team (not accounting) and we specifically need someone who has project experience. Collaborate with business and technical partners to implement and rollout new processes and systems Serve as liaison between business operations and information systems for requirements, design, development, testing, and implementation Define test approach, develop test cases and perform software tests before implementation to confirm solutions meet business needs and quality Support the develop of end-user documentation and training materials as required for new functionality and processes. implement process and technology changes to close gaps. Major Tasks, Key Responsibilities and Key Accountabilities: Drive organizational efficiency through automation, technology and streamlining efforts Collaborate with business and technical partners to implement and rollout new processes and systems Serve as liaison between business operations and information systems for requirements, design, development, testing, and implementation Define test approach, develop test cases and perform software tests before implementation to confirm solutions meet business needs and quality Support the develop of end-user documentation and training materials as required for new functionality and processes Identify repetitive process and system issues for multiple systems and collaborate with other teams to implement process and technology changes to close gaps Contribute to organizational capability through development of workflow, queries, reporting and metrics monitoring tools Ensure system integrity and acceptable performance levels through constant monitoring and communication. Additional Information If you are interested and want to apply, please contact: Ujjwal Mane **************************** ************

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive. Section 1: Position Summary This role is responsible for collecting, analyzing, and interpreting policy data to identify trends and patterns and use that knowledge to ensure the accuracy, completeness and consistency of that data. They work closely with insurance carriers to ensure reporting requirements and requests for information are completed in a timely and accurate manner. Section 2: Job Functions, Essential Duties and Responsibilities Policy Values * Collects all pertinent data from requisite sources and uploads data to proprietary reporting system. * Researches and resolves any issues concerning products, policy values, crediting rates, and other data received. * Identifies product related issues requiring additional attention and works independently to resolve. BOLI/ICOLI Specific Knowledge & Interpretive Analysis * Understands the differences and similarities between general account, separate account, and hybrid account insurance policies. * Broad understanding of each product for assigned Carriers which includes, but is not limited to, account type (general, hybrid, or separate), mortality treatment, crediting rate methodology, and policy maturity provisions. Analytical * Reviews and analyzes data received to ensure accuracy and uploads into Client Reporting system. * Develops a process and methodology for regular yield analysis and identification of changes relevant to each of the Carriers' products. * Performs various financial functions and cell manipulation in Microsoft Excel including Internal Rate of Return (IRR), VLOOKUP, etc. * Strong understanding of time value of money concepts. * Solves complex problems and improves processes. Procedural * Develops and maintains full understanding of day-to-day workflow processes required for assigned Carrier products. * Takes ownership and initiative to ensure internal client expectations are met, including follow through, follow-up and understanding when and how to involve others. * Self-starter working in a fast-paced, demanding environment under tight deadlines. * Works independently to manage assigned workload while working under pressure and can readily adapt to changing priorities. * Supports all administrative activities as needed for assigned Carrier relationships. Collaborative * Assists in facilitation of communication between the different business lines represented in Ascensus' Newport team for all assigned Carriers. * Works directly with Carrier partners to resolve discrepancies in the values received. Must be able to explain why the data is wrong and what values are expected. * Communicates issues to internal associates and works directly with the Carrier to resolve discrepancies. * Collaborates with others, seeks/conveys information, initiates action, adapts to change and openly shares knowledge with colleagues. * Participates in setting department standards, processes, and procedures. Travel: Up to 5% Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. Our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree from an accredited university in Business, Finance, Accounting, Economics, Mathematics, or related field or comparable work experience * Must have advanced MS Office skills, especially in Excel * Crystal Reports * Life Insurance license (preferred but not required) Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special! Responsibilities: The Contractor shall analyze business processes in order to support more efficient decision making and operations. The Contractor shall perform the following tasks: Provide expert analytical advice to the Government on matters relating to people, process and technology. This includes analyzing, assessing, and providing recommendations for improving or simplifying command-wide and/or SOF Enterprise KM and business processes. Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information. Identify process gaps and organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen and Business Process Re-engineering. Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents as well as SOF Enterprise operations. Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling and/or Microsoft Visio. Provide technical documentation for each process that includes the policy and/or procedure underpinnings necessary for the Government to publish official documents that dictate processes, procedures, and security requirements associated with each development effort. Provide end-user documentation for each new process delivered. Documentation shall be delivered in the form of portal wikis, or other user friendly and easily accessible platforms. Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives. Translate business needs into analytics/reporting requirements, and interface with stakeholders to ensure successful delivery of end-user reporting solutions. Provide thorough requirements documentation for user projects to ensure all processes are thought out and recorded presented to Government prior to release. Qualifications: MUST hold and maintain an active Secret clearance Must have a current Security+ certification Must meet IAT II requirements Halvik offers a competitive full benefits package including: Company-supported medical, dental, vision, life, STD, and LTD insurance Benefits include 11 federal holidays and PTO Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements. 401(k) with company matching Flexible Spending Accounts for commuter, medical, and dependent care expenses Tuition Assistance Charitable Contribution matching Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Halvik's pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

HR Data Analyst Colfax, NC, 27235 Shift Timings: Monday to Friday 8am to 5pm Pay Rate: 25.00/hr - $30.00/hr The HR Analyst plays a key role in supporting data-driven decision-making within the Human Resources department. This position is responsible for collecting, analyzing, and reporting HR metrics to improve workforce planning, employee engagement, and organization effectiveness. The HR Analyst collaborates with various stakeholders to ensure HR strategies are aligned with business goals. Key Responsibilities: Collect and analyze HR data related to recruitment, turnover, compensation, performance, and employee engagement. Develop and maintain HR dashboards and reports for leadership. Identify trends and provide actionable insights to improve HR processes and policies. Support workforce planning and forecasting efforts. Draft, revise, and disseminate HR policies and procedures. Ensure data accuracy and integrity in HR systems. Collaborate with HR team members to improve reporting capabilities and data usage. Monitor compliance with labor laws and internal policies. Participate in HR projects such as diversity initiatives, talent management, and organizational development. Qualifications: Bachelor's degree in human resources, Business Administration, Statistics, or related field. 1+ years of experience in HR analytics or a related role. Solid proficiency in HRIS systems and data visualization tools (e.G., Excel, Power Point, Power BI, Tableau). Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Knowledge of employment laws and HR best practices. Preferred Skills: Experience with SQL or other data query languages. Familiarity with predictive analytics and workforce modeling. Certification in HR (e.G., SHRM-CP, PHR) is a plus. Experience with UKG is a plus

Employment Type: Full\-Time Recruiting Firm: Symbiotic Services Symbiotic Services is seeking a Service Delivery Analyst III to serve as a technical expert and Tier\-3 support contact for end users. This role involves handling escalated technical issues, driving root cause analysis, and ensuring the stability and performance of end\-user technology across the organization. Key Responsibilities: Act as the primary escalation point for complex technical issues and provide Tier\-3 end\-user support. Analyze and resolve advanced technical problems, collaborating with Tier\-2 teams and external vendors. Lead testing, documentation, and validation of new hardware, software, and configurations. Manage system maintenance, updates, and pilot deployments for end\-user devices. Develop and maintain detailed knowledge base articles to support ongoing IT operations. Support asset management processes, including device procurement, tracking, and updates. Guide junior analysts and oversee knowledge transfer and troubleshooting documentation. Maintain a strong customer service focus while working independently or as part of a cross\-functional team. Minimum Qualifications: Bachelor's degree in Information Systems, Information Technology, or a related field. Minimum of 5 years of relevant IT support or service delivery experience. Must be 21 years of age or older. Proficient with Microsoft Office Suite and IT service management tools. Strong problem\-solving, communication, and time management skills. Preferred Qualifications: Experience managing devices using Microsoft Intune, Jamf Pro, and Azure Active Directory. Knowledge of endpoint security tools, Zero Trust architecture, and compliance enforcement. Familiarity with ITIL or ITSM processes including incident, request, and change management. Work Environment: Hybrid work environment with in\-office and remote flexibility. Requires regular computer use, occasional lifting (up to 50 lbs.), and extended periods of sitting or standing. Compensation & Benefits: Comprehensive benefits package including medical, dental, vision, life, and disability coverage 401(k) plan with dollar\-for\-dollar match up to 6% plus 5% annual company contribution 15 company\-paid holidays and generous paid time off Casual dress code and summer hours Education assistance, referral bonuses, and employee recognition programs "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"254223089","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Manufacturing"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"City","uitype":1,"value":"Greensboro"},{"field Label":"State\/Province","uitype":1,"value":"North Carolina"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"27408"}],"header Name":"Service Delivery Analyst III","widget Id":"**********00107164","awli IntegId":"urn:li:organization:27220473","is JobBoard":"false","user Id":"**********00104003","attach Arr":[],"awli ApiKey":"78dysow3rprvfr","custom Template":"3","awli HashKey":"a179e8be41e39d9c8b00aa88a96acf39750eb9599a2fcc49f29a640ddd578be71a01abe4e286bbc3198b52a1401a6b212e034fc2d989072ce5d81a419a869352","is CandidateLoginEnabled":false,"job Id":"**********19565145","FontSize":"15","google IndexUrl":"https:\/\/symbioticservices.zohorecruit.com\/recruit\/ViewJob.na?digest=JrcjtofSWnPeHEgpirwvn@J@8uqkpbtmTduyO.9@oKs\-&embedsource=Google","location":"Greensboro","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"hh7l8a4366d988b7f4110**********702b06"}

IT Business Intelligence/Data Analyst III will be responsible for translating student, faculty, and staff data into clear, usable, actionable information that supports the university's strategic plan and mission of the university. The key responsibilities of the Institutional Research Data Analyst will be to 1) translate and visualize data and information into actionable dashboards, 2) communicate information derived from data to a broad range of campus stakeholders, and 3) contribute meaningfully to the data analytics community. Responsibilities Strategic Analysis Collects and integrates external data sets with internal data elements for analysis to understand underlying patterns and trends using statistical techniques to develop business intelligence insights and compellingly present them to enable strategic and sustainable institutional decisions. Data integration and analysis will require the use of database query tools, statistical and analytical software, and data discovery tools to extract, manipulate, and analyze data, trends, and patterns. Institutional Reporting Summarize qualitative and quantitative data. Knowledge of which data visualization would be most appropriate for the audience and type of data is critical. This position will be responsible for maintaining the institutional Fact Book. Data Integrity Responsible for validating institutional data, identifying gaps in data, researching and recommending appropriate transformations of relevant data elements, research methods, and/or software tools to better perform data analytics and deliver critical results. Department Required Skills This position requires an Undergraduate Degree in Data Analytics, Statistics, Mathematics, Computer Science, Psychology, or Economics or three to four years of experience analyzing and synthesizing complex data sets to produce highly readable, informative reports and presentations. Demonstrated experience in statistical analysis and modeling techniques, including probability and statistical models, trend analysis, regression, analysis of variance and multivariate analysis, factor analysis, etc. Experience with predictive models and machine learning techniques such as clustering, regression, artificial neural networks, and decision trees. Advanced knowledge of SAS (Base, Enterprise Miner, Enterprise Guide, and/ or Visual Analytics), R, or SPSS . Preferred Years of Experience, Skills, Training, Education Advanced degree in Data Analytics, Statistics, Mathematics, Computer Science, Psychology, Economics, and three to four years of experience analyzing and synthesizing complex data sets to produce highly readable, informative reports and presentations. Demonstrated advanced knowledge of Rapid Insight, VEERA , Power BI, and Tableau or similar software to create visualizations for web publications, presentations, etc. Ability to clearly communicate and accurately present methodology and results of analyses to various technical and non-technical internal audiences Collaborate effectively with co-workers Self-motivated with a strong orientation for customer service The individual in this position will be expected to enhance effective data dissemination and discussion between the schools/colleges and the administrative offices. Preferred Years Experience, Skills, Training, Education Advanced degree in Data Analytics, Statistics, Mathematics, Computer Science, Psychology, Economics and three to four years of experience analyzing and synthesizing complex data sets to produce highly readable, informative reports, and presentations. Demonstrated advanced knowledge of Rapid Insight, VEERA , Power BI, and Tableau or similar software to create visualizations for web publication, presentations, etc. Ability to clearly communicate and accurately present methodology and results of analyses to various technical and non-technical internal audiences Collaborate effectively with co-workers Self-motivated with a strong orientation for customer service The individual in this position will be expected to enhance effective data dissemination and discussion between the schools/colleges and the administrative offices.

XDIN subsidiary of ALTEN Group includes 500 employees dedicated to the automotive engineering development. ALTEN is a Leader in Engineering & Information Technology system and operates in over 21 countries (Europe, North America, Asia, Africa, and the Middle East) with more than 28,000 employees of which 88% are engineers. At XDIN, we are always looking for world-class talent to lead our global teams through commitment and dedication to our OEM and Tier I clients. We believe in quality support from concept through production, and delivering the best customer experience while at the same time attaining a great place to work! XDIN Offers Competitive wages, BOE. Major health, dental insurance benefits, and vision savings plan. 401k, and basic life. Supplemental benefits such as short-term disability, accident, cancer, and life insurance. Paid company holidays and earned time off. We place a high value on thought leadership. We want every employee to develop all the skills required to become an engineering and technology thought leader; contributing to the knowledge assets of our team and our clients. From day one, every consultant is trained and mentored to elevate their careers. Responsibilities: The Business Analyst (BA) will join an agile team working with an implementation partner. The ideal Business Analyst candidate will reframe traditional business requirement gathering into process workflow business requirements and ultimately into user stories. Have a good understanding of the Heavy Automotive Industry and work well with business stakeholders. Demonstrate excellent Pega solution understanding combined with related process knowledge. Requirements: • PMI-PBA , CBAP, IIBA-AAC: or equivalent experience • Pega Certified Business Architect or System Architect 3+ years direct experience • Experience in the Heavy Truck, Automotive, or Heavy Equipment industries • Excellent command / highly proficient in spoken and written English • Multiple Pega implementation project experience

Computech Corporation provides IT and consulting services to various customers across the globe. We are a Minority Certified Company with over 15 years of industry experience. Our global delivery model and proven track record enable companies to realize improved business efficiency and increased profitability. Job Description General Description: Contribute to Pepsi Business Services success by ensuring the integrity of our systems through collaboration with application owners, business stakeholders and technology teams to drive timely resolution of issues minimizing negative impact to business operations. Serve as liaison between the business operations and technology teams through all phases of the project lifecycle to deliver tools and functionality that allow end users to drive organizational goals, improve productivity, cash flow, control and enhance organizational health. Qualifications Responsibilities: Team is an applications support team (not accounting) and we specifically need someone who has project experience. Collaborate with business and technical partners to implement and rollout new processes and systems Serve as liaison between business operations and information systems for requirements, design, development, testing, and implementation Define test approach, develop test cases and perform software tests before implementation to confirm solutions meet business needs and quality Support the develop of end-user documentation and training materials as required for new functionality and processes. Implement process and technology changes to close gaps Accountabilities: Drive organizational efficiency through automation, technology and streamlining efforts Collaborate with business and technical partners to implement and rollout new processes and systems Serve as liaison between business operations and information systems for requirements, design, development, testing, and implementation Define test approach, develop test cases and perform software tests before implementation to confirm solutions meet business needs and quality Support the develop of end-user documentation and training materials as required for new functionality and processes Identify repetitive process and system issues for multiple systems and collaborate with other teams to implement process and technology changes to close gaps Contribute to organizational capability through development of workflow, queries, reporting and metrics monitoring tools Ensure system integrity and acceptable performance levels through constant monitoring and communication Additional Information Requirements: Minimum Bachelors degree required Solid PC proficiency in MS Word, Excel and Access Solid analytical, problem solving and organizational skills Solid team orientation and ability to work through others Ability to work independently and prioritize work with minimal direction Ability to learn new technology concepts quickly with attention to detail Solid written and verbal communication skills, with the ability to interface with multiple levels of internal and external business partners Oracle e-Business Suite, PeopleSoft or ERP experience

Job Profile The Data Integration Analyst is responsible for both the functional support of enterprise applications and the design and maintenance of data integration workflows that connect those applications with other systems and reporting platforms. This role ensures that applications are properly configured for business needs while also enabling reliable, secure, and efficient data movement across the organization. The analyst works with business users, vendors, and within the IT team to optimize applications, troubleshoot issues, and deliver clean, integrated data for analytics and operations. Responsibilities Provide day-to-day support for core business applications (ERP, CRM, TMS, etc) Configure application settings, workflows, and user permissions to meet evolving business requirements. Partner with business analysts and business stakeholders to align application functionality with operational needs. Design, build, and maintain ETL processes and data pipelines between applications, and databases. Integrate applications with enterprise data warehouses Ensure data integrity, consistency, and governance across systems. Support APIs, middleware, and flat-file exchanges between internal and external systems. Automate refresh processes and monitor dataflows to ensure timely availability of reporting data. Assist with testing and data validation related to application upgrades, patches and system enhancements. Monitor performance, resolve system issues, and escalate as necessary. Document system configurations, procedures, and user guides for knowledge sharing. Coordinate with vendors and other IT members for application integration, enhancements, and issue resolution. Ensure compliance with IT policies, security standards, and data governance requirements. Maintain documentation of application configurations, integration flows, and data lineage. Requirements/Key Experiences Bachelor's degree in information technology, Computer Science, Business Systems, or related field (or equivalent experience). Knowledge of enterprise application categories including but not limited to ERP, CRM, EDI, and Document Management, and process automation systems. Strong proficiency with HTML, CSS, JAVASCRIPT, PYTHON, SQL, ETL, XML, reporting tools, and intermediate database concepts. Familiarity with Django REST Framework, React, Docker, and middleware integration patterns. Familiarity with BI/reporting platforms (e.g., Power BI, Tableau) and data modeling concepts. Excellent problem-solving and analytical skills. Strong communication skills with both technical and non-technical audiences. Experience with application testing, change management, and end-user training. Ability to work weekends, holidays and after hours as required to support business needs.

OpsVeda is an advanced operations management platform that leverages emerging technologies to deliver digital transformation initiatives with measurable KPIs, benefits and returns. Our mission is to make customer operations immensely agile and profitable by empowering our customers with self-serve advanced operational intelligence, AI and ML-infused decision automation, and RPA capabilities. We are looking for an experienced Senior Business/Systems Analysts for our Customer Success team who is focused on making technology "easy" and "frictionless" for our customers, their partners and employees. The objective of each OpsVeda customer success team member is to: * Closely partner with customers to identify, prioritize and solve their biggest business challenges. * Improve decision-making and operation management capability for customers by leveraging real-time intelligence from all internal and external partners, systems and processes. * Maximize value of their OpsVeda investment by expanding usage across all business operations and stakeholders. This role presents an excellent opportunity to be at the forefront of the customer experience transformation at an industry-leading software company. A successful applicant has a background executing projects implementing customer-facing technology, ideally as a senior business/systems/data analyst with a consulting company or in a business relationship management role within CPG, F&B, Fashion, Hi-Tech or Manufacturing industries. YOUR ROLE AND RESPONSIBILITIES As a business analyst, you will be * A trusted advisor for customers assigned to you * Tuned-in to customer's business happenings and results * The best partner and change agent for each business stakeholder, striving to convert them into either an OpsVeda sponsor, OpsVeda champion/super-user, or an OpsVeda user * Focused on monitoring, analyzing and expanding OpsVeda usage (measured as number of users, deployment across business functions or process areas, geographies, ingesting data from a variety of internal and external sources to deliver improved decision-making ability) * Maintaining a handy list of projects by stakeholders that were either delivered, in progress, or planned in the past/upcoming 4 quarters. * Always ready to articulate key accomplishments and potential value, risks, opportunities, challenges and timelines/commitments. * Actively converting challenging customer engagements to published customer case studies and testimonials. * Partnering with customer sponsor, project champions and OpsVeda account management team to build, execute and periodically update Customer's OpsVeda Roadmap that is aligned with their business strategy and incorporated into their overall digital roadmaps. * Use the roadmap to define and prioritize digital initiatives/projects, seek sponsorship and mobilize resources. * Working closely together with assigned OpsVeda Systems Analysts/Developers to prioritize, design and deliver new operations management solutions, in the form of storyboards, exceptions, alerts, JUNIs and Opportunity Apps * Leveraging OpsVeda platform capability with RPA or use native integration into customer's transaction systems (ERP, SCM, WM, 3PLs and others) to deliver autonomous supply chain and operations capability. * Always innovating and striving to grow into senior leadership roles. WHO YOU ARE? * You possess demonstrated skills in uncovering business needs, assessing the impact of those needs, capturing, analyzing, and documenting business requirements (including paint points and opportunities for improvement) * You are able to articulate, communicate and drive implementation of the recommended business optimization and process automation solutions. * You are passionate about supply chain analytics and operational intelligence, data visualization & analysis, and use of AI, ML and RPA tools. * You are result-oriented and can work independently in a fast-paced environment. * You possess knowledge of business fundamentals and an appetite for hands-on learning OpsVeda systems and implementing predictive analytics and prescriptive actions to improve customer business outcomes. * You will design, configure and develop OpsVeda storyboards with actionable insights and collaborative workflow capability, predictive exceptions, alerts, KPIs, business metrics and trends. * Use data sets to create valuable and actionable visualizations for leadership and analysts * Excellent team working and communication (verbal & written) skills, "can do" attitude, and a great teammate in a global environment * Have strong collaboration skills with internal/external customers and multi-functional teams * Utilize underlying data sources to advise leaders on improvements to their day-to-day processes * Present findings to key decision-makers, with the ability to translate complex analysis into actionable recommendations. YOUR QUALIFICATIONS * Must have BS or MS in Supply Chain, Business Management, Technology or related fields * Must have 3-5 years of relevant experience * Must have good knowledge in the Supply chain management domain * Proficiency in writing SQL queries for data manipulation and data analysis is preferred. * Experience conducting a deep analysis of real-world data. * Self-motivated, independent, organized, and proactive; highly responsive, flexible, and adaptable when working across multiple business units and product teams. * Analytical mindset with the understanding to providing growth and success through use of emerging technologies. * Excellent written, oral communication, project management, and presentation skills, and the ability to present complex data and outcomes in a concise and straightforward way. * You can take business requirements, convert them into technical requirements, work with the technology team and deliver the outcome to business teams. * You have the curiosity and ability to get up the learning curve quickly to build and extend the personalization infrastructure. The position offers a competitive base salary with generous bonus linked to performance. If the above describes you, send your CV to ****************.

With over 100 years of corporate development and experience, Jowat is a world-wide leader in the manufacture of industrial adhesives. We have a highly motivated team of 1400 employees and are proud to provide our customers with innovative adhesive solutions in a number of markets. SAP SALES CLOUD (V2) BUSINESS ANALYST We are seeking a dynamic and motivated individual to act as the key interface between our Sales department and IT team, with a primary focus on SAP Sales Cloud V2. This role is critical in ensuring business requirements from Sales are effectively translated into technical solutions, while also helping drive user adoption, process optimization, and continuous improvement of the Sales Cloud platform. The ideal candidate is comfortable working with both business and technical stakeholders, understands sales processes, and has a strong interest in enterprise software and digital transformation. Your Responsibilities: Act as the primary point of contact between Sales and IT for all matters related to SAP Sales Cloud V2 Support the collection and documentation of business requirements from Sales Translate business needs into functional specifications for IT and implementation partners Support the configuration, testing, and deployment of SAP Sales Cloud V2 enhancements Provide basic user support and help troubleshoot common SAP Sales Cloud issues Train and onboard new users; create and maintain user guides and process documentation Monitor system usage and proactively identify opportunities for process improvements Support ongoing improvements and small configuration changes in SAP Sales Cloud V2 Support integration topics between SAP Sales Cloud and other systems (e.g., ERP, marketing tools) Our Requirements: Bachelor's degree in Business, Information Systems, IT, or a related field Strong interest in sales processes, CRM systems, and digital tools Ability to communicate effectively with both technical and non-technical stakeholders Willingness to learn and take ownership of tasks Strong analytical and problem-solving skills Fluent in English (additional languages are a plus) Benefits: 401(k) with a match Paid vacation 9 paid holidays Health Insurance (medical, dental, vision, FSA) Company contribution to HSA Multiple company-paid insurance policies Short-term disability Long-term disability If you are a motivated professional who thrives in a dynamic, fast-paced environment, we encourage you to apply! About Jowat and Our Global Presence: The Jowat Group, a medium-sized, family-owned enterprise, is one of the top adhesive manufacturers around the world. Tradition and experience from over 100 years of corporate development allow us to serve as the leading company in adhesive technologies and innovations in numerous markets and areas of application. Our reputation as an innovative leader is made possible by the commitment and competence of our employees, the adhesive experts who always find the perfect solution for our customers. As a new member of the Jowat team, you will continue to advance our reputation by providing the optimal solutions to further the company's goals. Jowat Corporation was formed in High Point, North Carolina as a part of the global Jowat group in 1979. The High Point location serves as the headquarters for all operations in the Americas. The parent company, Jowat SE in Germany, was founded in 1919 and has a total of 7 manufacturing sites around the world. With over 200 million pounds of adhesive produced each year, Jowat serves as one of the leading suppliers in the industry. Our products are used in a variety of applications, including woodworking, furniture manufacturing, paper and packaging, electrical, textile, automotive, and graphic art. A network of 23 sales organizations and various partners around the globe mean unparalleled service from the company. In the Americas, we employ around 225 people. Together, our talented teams drive growth in the industry through agility, collaboration, and innovation.

A leading manufacturer of high-performance composites for aerospace, defense, and automotive applications is seeking an experienced Systems Analyst to support its manufacturing operations. This role will oversee the administration, maintenance, and enhancement of the Epicor Kinetic ERP system, ensuring it effectively meets business and operational needs. The ideal candidate will have a strong background in manufacturing systems, user support, and ERP system optimization. Key Responsibilities: ERP System Administration: Manage and maintain the Epicor Kinetic ERP system, ensuring system reliability and performance. Handle user management, security configurations, Windows server maintenance, SQL server management, and software upgrades. Ensure system updates align with business objectives and compliance requirements. User Support & Training: Provide end-user training and technical support to optimize system usage. Troubleshoot system issues and implement solutions to improve efficiency. Document system configurations, processes, and user guidelines. System Customization & Reporting: Develop system enhancements and customizations to align with business needs. Create and maintain reports using Business Activity Queries (BAQs), SSRS, and other reporting tools. Ensure data integrity and accuracy for business decision-making. Compliance & Security: Assign and manage user roles and permissions to control data access. Conduct system audits to ensure compliance with security protocols and regulatory requirements. Qualifications: Required: Minimum 5 years of experience in a manufacturing environment with a strong understanding of production processes and ERP systems. At least 5 years of hands-on experience with Epicor ERP systems (preferably Epicor Kinetic) and related tools such as QuickShip, BarTender, ECM, DMT, BPMs, BAQs, and Dashboards. Strong analytical and problem-solving skills with a track record of troubleshooting technical issues. Preferred: Masters degree in Information Technology, Computer Science, or a related field. Experience with compliance-related modules such as Creative A&D. Residency in or near the Triad NC area. Reporting Structure: Reports directly to the IT Director. No direct supervisory responsibilities. Compensation & Benefits: Competitive salary based on experience. Comprehensive benefits package including medical, dental, life, and disability insurance. 401(k) retirement plan with a 4% company match. Qualified candidates must be U.S. citizens and eligible to obtain a Secret Security Clearance. This position offers an opportunity to work in a dynamic, high-tech environment with cutting-edge manufacturing technologies.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose The Solutions Delivery Analyst IV role is designed to serve as a lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers on as needed basis, follow up to ensure all business services are operationally stable, monitor supplier performance and execution. In addition, in this role the Solution Delivery Analyst IV is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Job Duties & Responsibilities * Lead Technical SME for WMS systems, services and applications ranging from simple to most complex for an identified functional area. * Coaches and mentors other members of the functional area to increase overall technical knowledge within the organization * Responsible for leading primarily mid to large-scale projects including driving the below listed activities: * Assist the PMO in resource management allocation and budget management associated with assigned project delivery * Translating business needs identified by either the business and/or production owners into either agile stories or waterfall business requirements. * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Works with the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Execute assigned tasks during System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and any changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery complete RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower-level Solution Delivery Analysts on a frequent basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships. * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with senior SMEs and suppliers * Leads root cause analysis on complex issues and recommends and implements opportunities for continuous performance improvement of systems including through suppliers * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration changes and routine Operational changes for the services/applications within established standards * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Required Qualifications * Bachelor's degree in computer science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * Strong experience working with WMS technologies (Manhattan preferred) * Experience in an advanced role or technical capacity, leading teams directly or indirectly * Experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Master's the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code, * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications * Master's degree in relevant field of study * Additional trainings or certifications in relevant field of study * Experience in Agile teams and Product/Platform based operating model. * Experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $92,640 - $138,960 IL/MA/MD/NY Salary Range: $106,480- $159,720 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success. **What You Will Do** - JOB SUMMARY Maintain current computer systems and programs. Perform analysis and design for new systems, systems enhancements and/or production problem support. - WHAT YOU WILL DO (This list is not exhaustive and may be supplemented as necessary by the Company) + Maintain current small to moderate production systems and associated programs. Define system problems; meet with users to determine problems or requirements; conduct analysis and provide recommendations. + Implement new systems and/or system enhancements by performing analysis and design, researching system documentation, programs, and procedures, prepare comprehensive program specifications and oversee programming and testing, and coordinate system turnover to production. + Develop and maintain project plans, utilizing automated project management tools, by defining tasks, efforts, and resources necessary to complete projects. + Develop new programs and/or program enhancements and prepare unit test data for testing all programs to ensure functionality and due dates are met. + Perform other job-related duties as assigned. **Qualifications** - REQUIRED MINIMUM QUALIFICATIONS: Education and Experience: + Bachelor's degree in Information Systems, or related field of study with 3 years development experience or Associate's degree in Information Systems, or related field of study with 5 years development experience. + Must be 21 years of age or older. Knowledge of: + Designing, coding, testing, and documenting software specifications + General Web technologies + Microsoft .Net technologies + Manufacturing processes, terminology, and manufacturing information systems, preferred + MES systems, preferred + SAP business technology platform, preferred Skilled in: + Verbal and written communication + Documentation creating Standard Operating Procedures (SOP) for stand-alone systems + Troubleshooting to resolve interface issues between systems + Attention to detail + Debugging performance issues + Problem/situation analysis + Multitasking capabilities - Flexibility and adaptability Ability to: + Implement and support vendor packages. + Plan, organize, prioritize, and manage projects or programs. + Maintain effective working relationships. + Demonstrate critical thinking. + Prioritize assignments, workload, and manage time accordingly. + Develop, plan, and implement efficient data practices. + Learn and understand business practices and needs. **Work Environment and Physical Demand** + Requires light physical effort. Occasionally lifts or moves moderate to heavy weight objects (10-50 lbs.). + Walks, sits, or stands for prolonged periods. + Use of manual dexterity and fine motor skills. + Requires prolonged machine operation including computer and keyboard equipment. This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. **What We Offer** - Competitive benefits package that includes medical/dental/vision/life insurance/disability plans - Dollar for dollar 401k match up to 6% and 5% annual company contribution - 15 Company-paid holidays - Generous paid time off - Employee recognition and discount programs - Education assistance - Employee referral bonus program - Hybrid workplace - remote / in office - Summer hours - Casual dress policy Monday through Friday **Applicant Information** This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated. **ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* . **SHARE THIS JOB** The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position. All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information. ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) . We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .