Business intelligence manager job description

What you'll be doing...

Define and drive the analytics strategy and modeling approaches. Develop analytics and business intelligence modules on top of the data warehouse. Build predictive models, customer segmentation and hyper-targeted segments. Partner with various stakeholders including Sales, service and finance teams to understand the business challenges, gather requirements and plan the next course of action. Design creative approaches to uncover the biggest opportunities for cost and time savings. Responsible for analysis efforts around complex data sets to determine key drivers related to customer churn, revenue and/or upsell opportunities. Work towards getting the models into production and make it available for usage in data-warehouse. Maintain, refresh, enhance and tweak the models per each business requirement. Build business cases and translate findings into practical business implications. Drive the adoption of analytics in decision making. Help framing the right offers/strategy for the right customers at the right time.

What we're looking for...

Bachelor's or foreign equivalent degree in Marketing, Data Science, Business analytics, Electronic Engineering, Technology, or related field and 4 years of experience with Propensity Model development and Machine Learning and using SQL, and Teradata or Oracle. In lieu of a bachelor's degree and 4 years of experience, employer will accept a master's degree in the above fields and 1 year of experience in the above skill sets. Experience therein to include 1 year with Python or R, UNIX, Tableau, Hadoop, and Hive, Data Rebot or H20.

Must Reference: Job# YKBOST

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

Responsibilities

• Builds strong relationships with their Business Partners to understand the business needs and analytical and reporting challenges, and leverages the relationship to identify new opportunities to increase efficiency in both process and understanding through the use of new or existing Business Intelligence projects.

• Uses in-depth knowledge of industry best practices and expertise in data model development, data analytics, and dashboard design to guide cross-functional teams in the development of creative and innovative ways to efficiently and effectively answer critical business questions. Leads the development of all Business Intelligence projects to the successful and timely outcome that answers the questions posed by Business Partners.

• Ensures all Business Intelligence projects adhere to the enterprise design standards for visual design, data governance, and performance, including cross validation of source data, development of routine data quality checks, and performance testing under different enterprise load conditions.

• Provides all facets of support for all deployed Business Intelligence projects, driving the identification of root cause of issues and actively participates in guiding issue resolution and control process remediation to prevent further occurrences.

• Guides the User Acceptance testing, project documentation, and deployment processes for all assigned BI projects, including regularly reoccurring project updates on completion status to project sponsors.

Minimum Qualifications

At a minimum, here's what we need from you:

• Bachelor's Degree in Computer Science, Mathematics, Statistics, or related quantitative field

• 4+ years of hands-on experience utilizing Business Intelligence Tools, such as Tableau or PowerBI to develop robust, interactive, and visually impactful dashboards

• 4+ years of hands-on experience developing optimized, complex SQL queries across large volumes of data in both relational and multi-dimensional data sources such as Teradata, Hadoop, and Hyperion Essbase

• 6+ years of experience in Data Analytics and Query Design in a quantitatively driven industry

• In lieu of a degree, 10+ years of experience in Data Analytics and Query Design in a quantitatively driven industry

What are you waiting for? Apply today!

All Discover employees place our customers at the very the center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

Our Digital Transformation team in Weybridge, United Kingdom, keeps growing to accelerate Sony's ambition to optimize data analytics and drive business growth. Exciting time and place to be!
The Top Line

As a Business Intelligence & Analytics manager you will bridge the Online area of our business and the application specialists. You will be responsible for delivering various reporting content and business analysis to the business stakeholders. This includes Amazon-related reports (Profitero, Stackline), Online sell out & GFK Market Share, Out of Stock reporting and Customer Reviews & Ratings reports and more. A combination of business and technology acumen is critical for this role.

You will ensure all reporting and the accompanying business analysis is accurate and delivered in a timely manner to bring maximum benefit to the business. These metrics will provide the necessary clarity for the business to take the appropriate actions to secure availability and sales achievement. To achieve this you will be required to provide stakeholder management to the Online business, understand their requirements and manage and agree on prioritization of business requests. Development of the required solutions may be conducted by a variety of organizations and therefore communication and administration skills are crucial.

In detail
Design, build and manage reports relating to Online Market and e-tail / dealer online stores such as Market share, Sales, Stock, Online Shop-Front Data, Customer Reviews & Ratings, Search / Keyword Advertising, and other online -related data.Liaise with variety of senior business stakeholders to understand the Online priorities and manage the demand pipeline and requirements from the business.With guidance from Online Business Development team, analyze key business performance metrics and support business stakeholders to provide intelligence to take actions. Coordinate with internal report development teams to align on priorities, timelines and requirements to best guarantee products are delivered to time and exceed customer expectations.Ensure all products, whether developed personally or by a third party adhere to company development standards and undergo any necessary QA checks and processes.Manage Internal SBO Crawling Team to fulfill business requirements from business stakeholders.Use advanced BI tool capabilities to develop intuitive reporting that can quickly highlight areas that require the business team's attention (stock out / sales performance vs budget etc.) Ensure that data quality and governance are positive contributors to stakeholders' processes.

Who you are
An ambitious, disciplined senior business analyst or business-centric report developer with a very good understanding of key business KPI's.Background of E-commerce, web analytics or significant experience in Online business environments, more than likely from a FMCG background.Inspired by developing powerful data visualizations and storytelling using Business Intelligence tools such as Power BI with a very high level of competence Expert user of Excel as a business tool, highly numerate and analytical, commercially astute Excellent organizational & time management skills with ability to successfully manage and prioritize numerous time pressured analytical activities and projects. Capable of managing performance indirectly.Ability to communicate clearly, effectively and influentially both verbally & in writing Relevant degree and strong knowledge in data and analytics.If not from consumer electronics, certainly with the keen tech insight and passion for technology Fluent in English

Why Sony Europe?

If you want to do something extraordinary in your career, this is the place to be. We don't just create technology, services and content. We enliven senses, capture moments and create new experiences daily. We have been at the forefront of broadcast tech for decades, and we stay ahead by inspiring and fulfilling curiosity. This is the world you could be part of.

At Sony, we value our people, so on top of a competitive salary, bonus and excellent benefits including discounts on Sony products, you will be supported with your own career development, have access to an extensive range of Learning & Development courses, and some incredible internal mobility opportunities.

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Bring your uniqueness to Sony

We recognize that each and every one of us is original and different. Diversity and inclusion are in our DNA, they drive innovation. We empower our people to achieve one goal: to fill the world with emotion, through the power of creativity and technology.